Airtel Complaints & Reviews

I have booked a new Airtel DTH Connection throught customer care.
My transaction id : 9939755, area pin code is 502032 and my contact number is [protected]. Aitel customer care said that they will come for installation in 48 hrs, but it is already 1 week completed.
There is no response from customer care(saying area pin code is not correct).
While taking the connect i spoke to Suneha khan, contact number: [protected].

Installation Supervisor(Sachin) contact number will be always switched off([protected]).

Serious action need to be taken on Airtel DTH and supporting team.

Sreedhar
[protected]

dear sir,
this is with reference to the airtel broadband service i am availing (649 scheme) & the land line number is 45142801. the focus of my complaint is that i am not getting broadband speed of 512 kb/s, on the contrary i am getting just 256 kb/s. this problem is a reoccurring problem.can you please help me with the above problem as it is hindering my job and surely i am not availing what i am paying for.
expecting an immediate response

your Sarthak Rohilla

I AM POSSESSING AIRTEL CONNECTION NO.[protected]. DURING LAST 5 YEARS, SEVERAL TIMES I AM FACING POOR OR NIL NETWORK PROBLE AT MY HOME. LODGING COMPLAINTS, REPLY RECEIVED THAT" we are already working on your complain and a new cell site has been proposed in your area." AS THEY CONFIRM THE POOR NETWORK EVENTHOUGH, AIRTEL COLLECTING FULL RENT FOR THEIR DEFECTIVE SERVICES. THIS IS "HITLAR SHAHI " OF THE COMPANY.FURTHER AHMEDABAD IS METRO CITY AND COMPANY CLAIMS FULL NETWORK COVERAGE IN AHMEDABAD. IS THIS NOT A MISLEADING/ CHEATING WITH CONSUMERS. PLEASE GUIDE ME WHAT I HAVE TO DO IN THIS SITUATION?

Hey guys be careful of these cyber criminals. The crime is known as Phishing and and we all have been made victim at the hand of some crooks. I am not going to spare these crooks. I have taken this personal initiative to bring the culprits to the justice and to check them from committing such crimes again. I am going to file a written complaint at CYBER CELL and will take every possible legal action against them.

I am an advocate by profession and I have my office at 108, U-60A, Shakarpur, (very near to laxmi nagar metro station), Delhi-110092.

Any body who wants take legal action against this fraud can join me and I am not gonna charge anything for this. Kindly take this collective initiative because it is not only our personal grievance but also we owe a duty towards the society to guard against such crimes.

My Mobile No. is - [protected], [protected]
My e-mail id is - [protected]@gmail.com

Thanks & Regards
Motish K. Singh
Advocate

Why is my postpaid airtel [protected] bill is so high, I cannot believe the amount billed for my usage. Besides my CUG connection in the name of NSEM is also being billed.

Dear Concerned,
We have been using airtel since its launching in U.P means 4 yrs back and paid in lacs now they are trying to prove they have the monopoly as they have installed a line of internet which has a taped joint in it through repeated complaints done nobody turns up and instead their customer service and service guy misbehaves and threats for disconnection of our broadband our work is totally based on the nos. we have taken from airtel.These people are trying to cover the story by making threatning calls daily.

Thanx
AKSHAY

every time it happens to me that air tel is debiting prepaid amount from my mobile for unwanted reasons
it has become nuisance for us. Every time we are losing our money as well as our valuable time by complaining to the customer care. we wish the company should take necessary action to avoid this type of malpractices.

dear sir

on 22 07 2010 at 11 24 am i had recharged with rs 104 in my airtel life time connexion no [protected]. but i was shocked to find that no nop connection was activated till date.in addition i was forcibly subscribed to use rs 5 nop/day service.when complained the cc executive refunded the sum of rs 10 for 2 day use saying that some system upgradeation is going on.
the message details of rs 104 is here ;

recharge successful on 22 07 2010 at 11 24 am.mrp rs 104. trans id [protected].

plse take serious action against these criminals for their continuous crimes.

thanks

I recently got my airtel broadband connection and they activated on 16th july.. but the activation process is not complete and i am not able to access my net.. because there is a connection error(DSL is down through out the day).. and i have not made use of net a single day.. i have complained many times to customer care.. but they are not helping me in this issue.. so i have strongly decided to disconnect AIRTEL BROADBAND immediately... and i am responsible for my first month bill.. because i have not made any use of it.............

Hi,

I have registered for a new broadband connection in airtel on 7th July'10 and paid an amount of RS.2000/-. I was directed by the sales person Anand ([protected]) and Technical Lead Saravanan([protected]). I got an SMS from airtel that my request has been processed and the installation will be done in 3 days, but still now i haven't got any response. when i try to call both the above said persons, either they disconnect my call or not attend them. please look into this immediately and my details are below,

14 A, Sannathi Street,
100 Feet Road, Tharamani,
Landmark : Near Velachery TCS office,
Chennai - 600113

Regards,
Hakeem Fayaz
[protected]

Hi .. i am using airtel sim form past 4years as a postpaid guy.. and i have paid more than 25000 bill wid out any due.. now due to some reason i have converted into prepaid and the migriation has been so worst tht they have bard all my imcomming and outgoing calls and sim card is almost dead.. called more than 10 times to constumer care but no action taken... number [protected]..

Suggestion.:- Pls dont buy any airtel connection...

Worst service ... aircel is better than them :)

Sir/ Madam

My Sister getting wrong/cheated calls from one Airtel number(Karnataka) from[protected] onwards, he is talking vary badly and sendning sms.

Pls help me how to solve this problem and save my sister life from her husband.


Thanks
Guna Sekhar
ID: [protected]@gmail.com

I received a sms from DM-DTHdish that my mobile no. has been selected in lucky draw and I have won a Airteldigiteldish. I was told to regiester my address and mobile no. at http://www.airteldigitaldish.com to get the gift. After registering I again received a sms to log in the site for getting the gift. There they have told me to deposit Customer Service Tax of Rs.440 in the account of Mr.Tarak Das Account Number [protected] of Punjab national bank, whom they have introduced asAirteldigiteldish Senior Executive From Mumbai Branch office. I am sure this person is a fraud and is trying to make money by misusing the name of Airtel. Following is the copy of the instruction in the website:



Plans & Offers
Authorized Letter
During The Time of Airtel Digital Advertising Survey Your Mobile Number has Won a Airtel Digital Digital Dish TV With DVD Player” With This Offer You Also Get a Free Gift Hamper of Rs. 2399/- 2Years Dish TV Channel Package And This is Without Any Insulation Charge With all Valid Documents. Dear Customer This Free Gift is Absolutely Free And You Will Not Wave To Pay Any Amount In Near Future. Moreover To Avail This Offer You Will Wave Register With Us And To Registration Last Date is On 26/07/2010 .Please Follow The Company Rules And Regulation And Enjoy The Privileges Given By The Company.


Authorized Letter
0:46:10 A.M.
After 260 Seconds Page Will Be Timeout
Dear Customer,
During The Time Of Advertising Survey You Will Get a Free Gift Hamper From Airtel DTH “Airtel Digital TV (DTH) Set Top Box With DVD Player” And The Gift Will Be Shipped to You At Your Registered Mailing Address On 29/07/2010 At 2:30 PM .At 5:00 PM The Time of Delivery You Will Have To Show An Identity Proof it Can Be One Of This Three Option Your Voter ID Card, Driving License Or PAN Card. And You Will Have To Submit A Xerox Copy Of Any Of The Above Mentioned ID Proof With 2 Passport Size Photo Graph And These Following Thing You Will Have Give At The Time Of Delivery and the person need to be present who is registered with us this Gift hamper Rs. 2399/- Which Is Absolutely Free Of Cost Only For Your Mobile Number And Even You Will Not Have To Pay A Single Penny In Future However You Need To Pay The Customer Service Tax That’S Your Consumer Service Tax Only Rs.440/- And You Can Deposit The Amount At Your Nearest Punjab National Bank Branch to Deposit The Amount Details Are Mentioned Below.
Name: Mr. Tarak Das
A/CNumber: [protected]
The Above Mentioned Details is One Of Our Senior Executive From Mumbai Branch office moreover deposit last time is at 03:30 PM and date on 27/07/2010 And the Moment You Will Deposit The Amount In The Bank You Will Get A Deposit Receipt Which You Will Have To FAX It To Our Fax Number[protected] And Once You Will Fax The Receipt Our Representive Will Contact You Within 4 Hours if By Any Chance You Will Not Be Able To Deposit the Consumer Service Tax Than The Confirm Delivery Will Be Cancelled Kindly, Please Follow The Rules And Regulation Of The Company .Dear Customer Please Use The Privileges Given By Our Company.
Thank You For Choosing Airtel DTH.
Regards,
Airteldigitaldish.com
Airtel Digital TV






Your Confirm Delivery




Bank Detail





Authorized Letter
0:47:35 A.M.
After 176 Seconds Page Will Be Timeout
Dear Customer,
During The Time Of Advertising Survey You Will Get a Free Gift Hamper From Airtel DTH “Airtel Digital TV (DTH) Set Top Box With DVD Player” And The Gift Will Be Shipped to You At Your Registered Mailing Address On 29/07/2010 At 2:30 PM .At 5:00 PM The Time of Delivery You Will Have To Show An Identity Proof it Can Be One Of This Three Option Your Voter ID Card, Driving License Or PAN Card. And You Will Have To Submit A Xerox Copy Of Any Of The Above Mentioned ID Proof With 2 Passport Size Photo Graph And These Following Thing You Will Have Give At The Time Of Delivery and the person need to be present who is registered with us this Gift hamper Rs. 2399/- Which Is Absolutely Free Of Cost Only For Your Mobile Number And Even You Will Not Have To Pay A Single Penny In Future However You Need To Pay The Customer Service Tax That’S Your Consumer Service Tax Only Rs.440/- And You Can Deposit The Amount At Your Nearest Punjab National Bank Branch to Deposit The Amount Details Are Mentioned Below.
Name: Mr. Tarak Das
A/CNumber: [protected]
The Above Mentioned Details is One Of Our Senior Executive From Mumbai Branch office moreover deposit last time is at 03:30 PM and date on 27/07/2010 And the Moment You Will Deposit The Amount In The Bank You Will Get A Deposit Receipt Which You Will Have To FAX It To Our Fax Number[protected] And Once You Will Fax The Receipt Our Representive Will Contact You Within 4 Hours if By Any Chance You Will Not Be Able To Deposit the Consumer Service Tax Than The Confirm Delivery Will Be Cancelled Kindly, Please Follow The Rules And Regulation Of The Company .Dear Customer Please Use The Privileges Given By Our Company.
Thank You For Choosing Airtel DTH.
Regards,
Airteldigitaldish.com
Airtel Digital TV






Your Confirm Delivery




Bank Detail

Hello Sir,I m Suit R. Ghadage. I am Airtel user since last 3 yrs.12118 is gprs departmrnt's no o[censored]r company charges @ 50pcs/3 min.I hv no objection on this,but when v call on this no. many of times call goes in waiting status for 5-10 or more than 10 mins...in such cases if v cut the line without get connected to ur executive inspite of that ur company charges 50pcs/3 mins.Sir this is not fare .So I request u to recover this as early as possible...1st thing this longer waiting time n 2nd thing such wrong charges its too responsible for our unsatisfaction...I hope u will take some action..otherwise we will take it from our side..U kindly mail me ur response on sujit.[protected]@gmail.com.
Thank you
Unsatisfied users.

Hi,

I got a new Airtel postpaid mobile numbers from Airtel dealer Greentel of Tirupur. They have collected my address proof and also Rs.645 for activation charge and also for Golden number.

I am not at all started using this number and simply they send a SMS that the number is barred like that.

I got shocked and it seems that they cheated me and now I am here to complaint about them.

If consumercomplaints.in executive needs any further details please let me know I will provide.

They called me and told that they need another Rs.500 then they will activate the number again like that.

Its really BAD that AIRTEL and their showroom is cheated me and also another one who already filed a case here.

www.consumercomplaints.in/complaints/airtel-c71574.html#comment also the same issue with them.

So AIRTEL is started cheating the customer and earn more on this way I think so. Please be careful before go with a Connection with the Airtel or from GreenTel. Don't pay anything in advance they will surely cheat.

GREENTEL is a cheater AIRTEL Showroom.

I am asking them to refund the Amount I have paid till date and also request them to submit all the documents which I have submitted to them.

Regards,
Ravichandran Muthuvel

i got a missed call at 9am today, so i called back and was told I was the lucky winner of 25lacs. the number was [protected], the person I sopke with seemed to be trained in talking like an Indian person and asked me to without any delay call another number [protected]. When I called there I was asked to provide my address and bank a/c number, so I said I was at work and would call them back.

I immediately called Airtel customer service who said they are aware of this fraud. when I asked what action they were taking or what higher complaint number I could call on to register my complaint, he apologised and said there was no complaint number and that I should simply ignore such calls.

I told him that didnt make sense as many airtel customer may fall for the scam and end up losing money, but it appears that airtel is not doing anything to stop this apart from just putting a disclaimer or warning in sites where people are complaining or telling callers like me to "ignore the call".

This could well be a security issue in the national level, unless I am letting my mind go wild. But if these calls are coming from pakistan and dubai, you never know if they are simply small time frauds or if they are in nexus with some bug leagues like militants. I dont care if my mind is going wild with crazy connections, but I thought I might just type my thoughts anyway.


the authorities please wake up and do something. You cant really know for sure who these people are connected with. so many numbers have been provided on this forum, I am sure the authorities could try and trace atleast the service providers who keeps giving these frauds numbers to call from/use.

Ref Airtel Landline No.[protected]

This is Vinay Khulbe, resident of Indirapuram, Ghaziabad.

At my previous house I had an Airtel broadband connection which I used
till Nov 09 and then I shifted to a new house.

I have been requesting disconnection of that Airtel broadband
connection since Nov 09 but its sad to say that it hasn't been done
yet.
And I am still getting bills with charges being applied.

I have requested for disconnection n number of times. every time the
call center agents assure me that it would be done and then nothing
happens.

Infact in april10 I was told that if I make a last payment of Rs 250 ,
then everything would be sorted out. I paid that amount and had even
submitted a written application for disconnection.

Please look into the matter. I have been facing a lot of harassment and
am really upset with Airtel.

Dated: July 25th, 2010

To,
The Chairman,
Bharti AirTel Ltd.

SUBJECT: Inter-change my ID documents from another person by your company.

Dear Sir/Madam,
As per cited subject, I am using prepaid mobile service of Airtel since 07 – 10 – 2008 of your company. 15 days back, I had lost my mobile with sim (Mobile no. [protected]) than I blocked. During this process your executives confirm my ID and said this no. is not match with your ID. I went to your local office and checked it is true and also checked at retailer end. He has also sent right document to your office. I have confirmed with my sources this no. [protected] issued to Mr. Prabhat Soni, Address: Darpan Colony, Gwalior. No. of times I have visit your prepaid office and your main office at city centre, Gwalior, nobody taking no interest regarding this issue and taking casually. Your senior officer and your executives are not giving any time and not interested to make any meeting with me. They are saying through guards, company has no. of legal cases, if this case will add there is no effect to the company. This is irresponsible statement. At this stage, I am helpless.
I am sure my ID documents is using another person with another mobile no. this is big mistake of your senior officers, executives and your company.
If my ID documents used for any illegal work, I am not responsible for the same.
Kindly check this mistake seriously and take necessary action immediately.
Thanking you,
Yours sincerely,

Ravi Jain
A – 86, Govind Puri,
Gwalior
Mobile: [protected], [protected]

Respected Sir/Mam,
This is to inform you that Airtel is running a fake promotion vis mass messaging option in which they specify to offer a digital dish and a dvd player to the people who have received the message. I got a message too. The website mentioned in the message to be logged on to claim the winning prize is exactly the same as that of airtel hd digital dish (i.e http://airtel.in/HD/digitaltvhd/index.html) but the things that are hidden are © Bharti Airtel 2010 | Contact Us | Privacy Policy | Terms & Conditions. Moreover there is no link to plans and offers menu and the last date for applying to the offer mentioned is 26th july. I called upon airtel customer care to ask about the same and they first of all said that i must have got the message by mistake( nothing was made clear); then i had to hold the line for about 10 min then the call was transferred to the supervisor and then again a long halt of nearly 10 min and then the supervisor told me that they have no clue of the promotion as they haven't received any information yet on the same. Then at last a new justification was ready that they don't know anything about the same.
Now my take on the Whole thing was that Airtel or any other dubious firm is trying to gather data of HNI clients and for further malicious use or pitch the aitel deal the customers afterwards.
Please do the needful asap....
Thanking you
Saral Budhiraja
[protected]

Hi,

Kind Attn: AIRTEL DTH Complaints are not being attended, customers are being neglected,
Want the refund of money and compensation for making lose my peace of mind.


I am an existing customer , " Customer ID : [protected]" , am very sorry to say that I have done a big mistake by choosing AIRTEL DTH.

I recharged my A/C on 14/07/2010 to upgrade my existing DTH connection to HD. As on date 25/07/2010 the HD set-top box has not been installed.

I have called minimum 50 times to C.Care executives[protected]. Service is horrible. Very pathetic service.

Complaint number is 3374887, i have repeatedly called to c.care on dated[protected],[protected],[protected],[protected],[protected],[protected] .

They say ur problem would be resolved today, tomorrow, within 24hrs etc. It’s been six days there is no response from technical persons and there is no action taken from airtel till date.

I am frustrated on Airtel DTH services and their irresponsibility and considering customers granted.

I want the refund my money in my A/C (Rs 2300/ )and remaining four months yearly subscription amount.

NOTE: I have already ordered Tata sky DTH. They have already installed the set-top box has been installed just within four hours.

Thus I have decided to lodge a consumer complaint against Airtel DTH service for making me lose my peace of mind. I want compensation for that.

I will surely post this on internet Facebook, DTH buying forums...f

Thanks for continuing horrible customer care service.

Biraj Biswal
" Customer ID : [protected]"
[protected]