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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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Airtel reviews & complaints page 246

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P
Priyamm Deka
Dec 23, 2020
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Address: New Delhi
Website: Airtel.in

I have an Airtel Indian no.[protected] which is prepaid and I have been regularly paying monthly rentals also. During my visit to India last week, I checked with Airtel customer care and my number was showing active. But as soon as I am back to Dubai it's not showing any network, neither I am getting any SMS. It is really creating trouble for me to access any information.
I request to kindly look into the matter.
Airtel customer support has been notified about the posted complaint.
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    P
    Prakash0097
    Dec 23, 2020
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    I have made request to port number from jio to airtel before 4 days.
    yesterday signal in jio sim went off and i have inserted airtel sim but still i did not get signal in my airtel sim.
    sim number[protected]U
    ported number [protected] CAF NO. A07A0988B7
    Airtel customer support has been notified about the posted complaint.
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      A
      Ankushv
      from Delhi, Delhi
      Dec 23, 2020
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      Address: Thrintha ward no 8 reasi, jammu and kashmir

      Dear Sir/Madam
      First of all I am feeling very shame full after using airtel digital TV. Lot of time I face problems. And this time I feel, I should definitely go to consumer forum and press release.
      I am vikram jeet, my customer id is[[protected]] and my registered mobile number is [[protected]]. I newly appont ath but ur agent are not acctivate my dth acount
      and i will paid full payment on online Rs 1484 digital TV account on 22 dec 2020 and till now I am not able to see TV. I.e. my services is not active I am getting error
      I called a several times on customer care to solve my problem but they people gives only the assurance and say one hour my agent will be activate ur account and this my agent no pls call the agent not pick the my call from last 2 days I calls on daily basis and I am doing same, customer care executive makes me fool.
      I want, my services should be start as soon as possible and I want my money refund on my account which you are deducting on advance
      online so i cancel ur aitel dth service and u let ur set of box return u will refund my money till now.
      I am not at all satisfied with airtel services.
      Thanks & Regards
      Vikram jeet([[protected]])
      Airtel customer support has been notified about the posted complaint.
      I resume my complainant my airtel dth is activated now. So pls resume my complaint
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        G
        GaneshGnani
        from Powai, Maharashtra
        Dec 23, 2020
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        Resolved

        Refund initiated by Amazon side with RRN number:[protected]
        now it's been more than 3 months but money not yet credited to my account and i have called to airtel payments bank they not even providing proper resolution(case number:7294078)
        i have to raise the complainant in RBI portal
        Dec 28, 2020
        Complaint marked as Resolved 
        they not provided any resolution in this issue
        Airtel customer support has been notified about the posted complaint.
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          H
          Harcharan singh bajwa
          Dec 23, 2020
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          Address: It, park chandigarh

          Hi
          I ported my no from jio to airtel. I was told to call on 59059 to activate new sim. But i was unable to activate my new airtel sim. It always show call failed error

          Harcharan singh
          Airtel customer support has been notified about the posted complaint.
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            S
            sakshi1010
            from Delhi, Delhi
            Dec 22, 2020
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            HI Team

            I have bought a new 4g prepaid airtel SIM today i.e. 22nd dec 2020. and was informed that once I insert the SIM in the phone, I need to dial 59059 and get the sim activated and further to it recharge the pack.

            When I dial 59059, the call gets failed. its been 6 hours, the SIM is yet not activated. I am unable to call on 121 or send/receive any texts also.

            please help
            Airtel customer support has been notified about the posted complaint.
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              S
              simplyksh
              from Powai, Maharashtra
              Dec 22, 2020
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              Several websites do not open, rather the browser redirects to one.airtel.in/rcconf and the screen displayed shows that "this site can't be reached".

              This problem began around December 20, 2020 and has immensely increased in frequency by now, December 22, 2020.
              Airtel customer support has been notified about the posted complaint.
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                S
                Shiba Shiba Prasad Sahu
                Dec 22, 2020
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                Dear sir my account debit but not recharge ref no n2012221955450025951601
                Phonepay transection
                +1 photos
                Airtel customer support has been notified about the posted complaint.
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                  V
                  Veeraraghavan Mangaiyarkarasi
                  from Pune, Maharashtra
                  Dec 22, 2020
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                  My cell no.[protected] is hacked by someone, i did not send any messages to unknown person, but i received many anonymous calls, they said that i was sent messages to them christmas offer, sign up
                  Airtel customer support has been notified about the posted complaint.
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                    J
                    Jig_27
                    Dec 22, 2020
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                    Hello,

                    I am Jignesh Panchal i have recharged to another number by mistake, i want to get reverse recharge to correct number.

                    Details are as follows

                    Recharge date -22nd Dec 2020
                    Operator - Airtel
                    Transaction id - [protected]
                    Wrong number - [protected]
                    Amount - 2498
                    Right Number - [protected]

                    Kindly look into this matter and help to solve ASAP.
                    +1 photos
                    Airtel customer support has been notified about the posted complaint.
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                      V
                      Venkatesh Venkataramanappa
                      Dec 22, 2020
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                      Address: Electronic city

                      I have ordered Airtel fastag on November 15th 2020. But still the status is showing as Validating order. Also none of customer care numbers are working. Please look into this issue.
                      Airtel customer support has been notified about the posted complaint.
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                        S
                        Stuti Yadav
                        from Delhi, Delhi
                        Dec 22, 2020
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                        Since 19th Dec 2020, I am not able to send/receive calls. When I make calls and SMS it is showing "Mobile network is not available". Suddenly my sim stopped working.
                        I am not able to call 121 even to raise my request and also my airtel thanks app is not working because I am not receiving OTP.
                        How can I contact with customer care and raise my complaint.
                        I have alternate no. of vodafone, but I am not able to call customer care of airtel through vodafone no.
                        Airtel customer support has been notified about the posted complaint.
                        Dec 22, 2020
                        Updated by Stuti Yadav
                        My alternate no. is [protected]. Call me regarding this query on this no.
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                          S
                          SELVARAJ Ratnam
                          Dec 22, 2020
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                          [protected] this number is recharged with Rs.46/~ on22.12.2020.This recharge is not giving any talktime, please add this amount main balance, so that some other plan will be chosen later.
                          Airtel customer support has been notified about the posted complaint.
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                            R
                            Rajesh K7
                            from Delhi, Delhi
                            Dec 22, 2020
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                            I have processed one prepaid recharge through #airtelthanks app and payment made through #amazonUPI on[protected] and amount has debited from my account but the recharge plan hasn't activated yet.I checked with the airtel customer service and they were saying the plan hasn't activated so, please contact amazon customer care. Then I asked amazon customer care, they were saying the amount has credited to merchant account, so ask airtel customer service. I'm continuously chasing the both but, I couldn't get any resolution on this issue.Dear consumer cell I'm requesting you to kindly notice my problem and help me out to get the refund amount or activate the plan and attached is the screenshot for your reference.
                            +1 photos
                            Airtel customer support has been notified about the posted complaint.
                            Recharge pack is Rs.598 and applied coupon Rs.40. So, final transaction amount is Rs.558. Kindly check and activate the pack.
                            Hi there,

                            Any update on this ?

                            Awaiting your quick response.

                            Thanks.
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                              R
                              Rahimeen
                              Dec 21, 2020
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                              Wrong Recharge not being reversed

                              I did Recharge which accidentally went on other number ..
                              I tried the wrong recharge reversal method they said I'm not lapu reversal authorized
                              I mailed them there they told number not registered with them
                              I want to reverse the same Recharge to my other number .
                              And I used Gpay to Recharge it
                              Plz help...
                              +1 photos
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                              A
                              anusha.amuluru
                              from Delhi, Delhi
                              Dec 21, 2020
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                              Please updated below email address against my Airtel number [protected].

                              Email : anusha.[protected]@gmail.com
                              Airtel customer support has been notified about the posted complaint.
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                                T
                                Tarchana
                                Dec 21, 2020
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                                Address: Arazi N0-78,sahapur urf pipalgaon, Jhalwa. Prayagraj, Near VBPS.

                                I recharge on Airtel apps for DTH for Rs.200/- On 29/9/20 at 1.50 a. m. but deduction from my account of RS.5000/- immediately send an email to airtel company site . I get a massage on my RPN that your amount will be credited within 48 hrs. But I not get the refund, I contact with customer care on 27/10/20, 13/11/20, 19/11/20, 8/12/20 . they always give an assurance that your problem will be solved within 7 days. I am a retired person so passing a hard days, so kindly look after the matter and solved as early as possible ( due to mental harassment I want a compensation for Rs. 10000/-) My details as under:-
                                Customer ID _[protected]
                                TXN ID[protected] M. No- [protected]
                                With regards, Tapan Kumar Saha, Prayagraj, U.P.
                                Airtel customer support has been notified about the posted complaint.
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                                  K
                                  karanjain06
                                  Dec 21, 2020
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                                  Broadband Connection Refund not received since August

                                  I made a payment to opt for a Broadband Service in Muzaffarnagar. I was given a link by the Airtel Representative to make the online payment to confirm the installation of a connection. I made the payment of Rs 8150 via my PNB debit card. After payment I got confirmation from airtel team that my payment is confirmed but next day I was told that my payment failed and If any amount debited will be reversed in 10 days. But after 10 days I got...
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                                  vikash_jain
                                  from Delhi, Delhi
                                  Dec 21, 2020
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                                  My Airtel number had been inactive. I reissued this number but was unable to first recharge. Due to this this Airtel number had been inactive again. Then on 14Dec2020, I again reissued this number. Even now I am unable to do the first recharge on this number. I am continuously following Airtel retailer for First Recharge. But they always tells me to come later. Please look into this matter.
                                  Airtel customer support has been notified about the posted complaint.
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                                    Pramod Pandurangi
                                    from Mumbai, Maharashtra
                                    Dec 21, 2020
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                                    My mom number [protected] is not getting incoming calls from last 5 days & trying to reach airtel team on customer care or airtel app nothing is happening. Even though outgoing is working fine she is not getting incoming calls & getting error as invalid number or not reachable or switched off. I dont understand whom should we contact for the solution of this.
                                    Airtel customer support has been notified about the posted complaint.
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