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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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D
deepeshkumarov
Jan 9, 2021
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I am working in abroad (UAE) and I have a valid sim card from Airtel which has sufficient recharge amount with validity for one year. I came here September 2020. My sim card (Mobile Number :[protected]) stop working from December 2020. Now its showing not registered on net work / Switched off.

Kindly request you to take necessary action to activate my Sim card again.

Thanks & Regards
Airtel customer support has been notified about the posted complaint.
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    H
    Han Nah
    Jan 9, 2021
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    I am presently living in abu dhabi and have been having this airtel sim here for the past 4 years without any issues. There is enough credit on the number and usually a fee of 45 rupees get deducted each month.Suddenly last week the range for the sim got cut and its showing no sim. Please help me to solve this issue as it is causing a lot of other problems.
    Airtel customer support has been notified about the posted complaint.
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      Y
      Yogesh9926
      from BURHAR, Maharashtra
      Jan 9, 2021
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      Address: Shahdol

      Sir I ordered fastag from airtel on 23 december But still I did not get any update regarding my fastag My airtel no. [protected] Vehicle MP18T1223 They gave a no. 400 to call but it's an automated system and I did not get proper solution Kindly help me on this As fastag is compulsary from 1st jan Or ask them to refund money so I may buy another fastag

      Airtel is not giving proper details of fastag
      And the date when will they deliver
      Airtel customer support has been notified about the posted complaint.
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        M
        Mahendra shrivas
        from Delhi, Delhi
        Jan 9, 2021
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        Address: Madawara 284404

        Sie
        Mene
        Airtel company ka rs598 plane
        October 2020 me parcheg kiya tha lekin mujhe net nahi chal raha hai

        Mene company ko complaint ki lakin
        Company koi hal nahi kiya

        Mara net nahi chal raha hai
        Airtel customer support has been notified about the posted complaint.
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          M
          Mubeenm
          from Powai, Maharashtra
          Jan 9, 2021
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          Internet speed slow for 40 Mbps plan

          I have currently taken 40 Mbps plan but I hardly get 5 Mbps usage...
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          P
          pjadhir
          from Delhi, Delhi
          Jan 8, 2021
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          Address: Rabon Solan

          I have sent permanent close request of my postpaid number [protected] by mail so many time but every time I got return mail
          (Dear Customer,

          Thank you for reaching out to us.

          The email ID from which you have written to us is not registered against Airtel number [protected] .

          For your account security, we would request you to register your email ID via Airtel Thanks App using http://www.airtel.in/5/IDUpdSoc .

          Warm Regards,
          Bharti Airtel Ltd.
          Airtel customer support has been notified about the posted complaint.
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            V
            V.midhun
            Jan 8, 2021
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            Address: v.midhun, keyan hydraulics pvt ltd.erode.ph:8220622580

            Dear sir/madam
            I am v.midhun. my mobile number +91 [protected] I Recharge AIRTEL THANKS APP in the date of 19/12/2020
            I made a transaction of RS 399.00 Via AIR TEL THANKS APP For my Indian bank account amount was debited But the Transaction was yet not been done I made that Transaction on 19/12/2020 Time:8.10pm but still I didn’t get my debited amount so kindly help me out for this issue and refund the amount same. My airtel Transaction ID[protected]
            Airtel customer support has been notified about the posted complaint.
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              B
              Bahis Basheer
              Jan 8, 2021
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              I am a resident in UAE and haven't been to India for the past 2 years. I had subscribed to life time service card during my last visit which was in 2018. I had taken 2 numbers and now I can see that one of the numbers is being used by someone in India which is a breach of privacy and against your policy of protecting the customer's agreement.
              Airtel customer support has been notified about the posted complaint.
              airtel sim card rejected hambidesh me hai chalu krna hai sem sim
              Sanjay Gupta 343434's reply, Jan 11, 2021
              H3
              8991543917
              981525455 U
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                A
                As-Sadiq School
                Jan 8, 2021
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                We are also Been harassed by these customer care... the bill got generated even after we disconnected the broadband...
                And the airtel one plan is a scam... we were told that airtel offers 2 sims, 1 broadband and a free landline... in one bill of about 1500/- but we got different Bills for two phones and broadbands and the amount surpassed 1500... we got somewhere about 2000/-... and the mobile network is so bad that we cant even call... an sms takes 5 mins to send... mobile stays in 2g... and In Roaming... so we had no contact when outside... so when we disconnected it... the sim got ported successfully... but the broadband cancellation request took so much time... like first they disconnected the service and we payed for the month o[censored]se before disconnection but one person calls us and keeps pestering us to pay the bill for the month after the disconnection... EVEN THOUGH WE DID NOT USE AS ITS DISCONNECTED... he sends us one link and says pay through that link as the system got disconnected... now I'd not know if it's the airtel fault or it's the team's fault... we have one other broadband in our office for about 6 - 7 years we had no problems at all... it's now that airtel has bad coordination in teams...

                Also the customer care service is very hard to reach... it's too complicated
                Airtel customer support has been notified about the posted complaint.
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                  C
                  cpr74
                  Jan 8, 2021
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                  My Airtel number +91 [protected] is not showing signal but it is showing active in my Airtel app

                  It is very necessary for me since bank and everywhere this number is linked with

                  Kindly request you for needful

                  Thanks and regards
                  C.P.Rajesh
                  Airtel customer support has been notified about the posted complaint.
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                    Ummeed
                    Jan 8, 2021
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                    From Jordan, BIRENDRA KUMAR GUPTA, mobile no [protected], India address : 1112 Flat, PARAMOUNT SYMPHONY society, Crossing Republik, Ghaziabad, UP, email gupta.[protected]@gmail.com.

                    My mobile no of Airtel [protected] stopped working and Airtel asked me to get duplicate SIM. This number is listed with PAN, Adhar, Insurance, EPF and Bank.
                    So i sent my daughter who is in India with authority letter alongwith all my credentials i.e Passport, Visa, Adhar Card and her id proof but the Crossing Republik Airtel branch as well as the airtel authorities through [protected]@irtel.com informed me that i can get sim only after coming to India. It is shocking i am blocked from all communications that come from above agencies . I Could not verify myself for IT return filing. And i can not afford to airtravel to get duplicate sim.
                    I am ready to submit myself before AIRTEL global partner UMNIAH in Jordan for verification.

                    Kindly order Airtel to issue sim to my daughter who is in India so that the above mobile number can be active and i could detect fraudulent transaction in my account. Otherwise Airtel will be responsible for blinding me from getting SMS alert.
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      Star22
                      Jan 7, 2021
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                      Facing network issue with calls/internet and raised this complaint to Airtel for the past 6 months and no action is being taken yet.

                      WORST WORST WORST CUSTOMER SERVICE.,

                      I am using Airtel postpaid for the past 10 years and never faced such situations. I have raised more than 15 complaints for this and everytime it's closed without my notice and issue remains same.

                      Need to educate the person technical things to fix it soon ..

                      FRUSTRATING to see this from AIRTEL ..!!!
                      Airtel customer support has been notified about the posted complaint.
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                        J
                        jayanthi harinath
                        from Chennai, Tamil Nadu
                        Jan 7, 2021
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                        My main number is [protected] and this is under ONE FAMILY connection for about 1 year which includes and Digital TV connection number and another personal number of mine [protected].

                        Since moving to Rs. 800/- ONE FAMILY PLAN, I have not got a bill amount of Rs. 800 /- at all. it used to be ranging somewhere around 2000+. I have already raised complaints but they had only restored my connection after late payment, but did not sort out the excess billing issue till date. Every time I raise the complaint the phone bankers, but no solution provided till date

                        CUrrently also I had made a complaint, only to see my line disconnected (both [protected] & [protected]). I had no choice but to make the payment for erroneous billing. It is claimed that the connection will be restores within 48 hours. But it is 72 hours now, connection is yet to get restored.

                        I do not understand what is the accountability on the people responsible to address these issues. why should there be a commitment when it is not being fulfilled and how Airtel is going to address this to customers. Is it just by restoring the lines after getting such complaints. As that was how my complaints had been handled till date. No resolution had been given to prove / disprove billing error.

                        Airtel officials, should have checked the complete billing amount vis and vis Rs. 800/- multiplied by the months now. But no efforts had been taken to resolve and clarify to the customer.

                        Besides now once again my connection is disrupted. I am sure by making this complaint sooner or later they will just restore the connection but I doubt if there will be any solution to resolve billing concern. I am fed up with Airtel. I am seriously looking at moving out of Airtel

                        But before that I just thought of raising this complaint and if still find this also unresolved once want to escalate to the highest authority possible so that atleast other customers may not suffer such irresponsible approach and then switch over.

                        I am only these surprised to see the Airtel Ad about reaching 0 complaints. I doubt with such officials in place, will it just a remain a dream
                        Airtel customer support has been notified about the posted complaint.
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                          K
                          Keshabb
                          from Delhi, Delhi
                          Jan 6, 2021
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                          No signal on my prepaid sim

                          I lost my Airtel sim which is of Maharashtra Circle...i live in Assam state now...Applied for new sim which is of Maharashtra Circle...i visited Airtel Center in Mission charali.. Tezpur..They gave me new sim i have paid 25rupees..I inserted sim i got signal & i got a message from ATDSA saying your service has been set please restart your handset..after i restart my Handset There is no signal From Last 24 Hour...kindly solve my problem...Dhanyabad...
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                          user2112
                          from Powai, Maharashtra
                          Jan 6, 2021
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                          From 3-4 days, all of a sudden my airtel sim shows no network while on other airtel sim working totally fine. After several tries like rebooting, changing the phone, and restarting there was no improvement. I also went to a nearby airtel store they offer to change issue the sim card with the same no. but still, there was no signal it is still showing no network registered.
                          Airtel customer support has been notified about the posted complaint.
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                            A
                            amjad hussan
                            Jan 6, 2021
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                            Address: ropar rupnagar

                            My sim is lost
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                              G
                              Geeta Kansara
                              Jan 6, 2021
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                              Address: Kansaro ka mohalla

                              My Airtel sim card number [protected] past 2months sim card registertion failed please solve my problem
                              Airtel customer support has been notified about the posted complaint.
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                                G
                                Gowtham Vk
                                from Hyderabad, Telangana
                                Jan 6, 2021
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                                Suddenly my TV stopped working and when I am checking for support in Airtel app, they are asking me for service charges.
                                We haven't done anything but why should I pay.
                                Please resolve this.
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                                  S
                                  Saratha devi
                                  from Delhi, Delhi
                                  Jan 6, 2021
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                                  Crosstalk issues very often on my mobile number [protected]. Please di the needful ASAP. Please revert for details. Thank you
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                                    G
                                    Garv Parmar
                                    Jan 6, 2021
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                                    After deactivating my internet connection, they agreed to refund the money via check.

                                    reference number:[protected]

                                    I de-activated the connection in September 2020 and they asked 90 days time to reach the check at my location which is not received yet.
                                    Airtel customer support has been notified about the posted complaint.
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