Airtel Complaints & Reviews

I had taken an Airtel DTH connection (A/c No. [protected]-001) almost 3 years back. The company had taken a REFUNDABLE Security Deposit of Rs. 2, 000 from me, which the company had promised to give back on surrender of connection. Now, when I want to surrender the DTH Box, the company is refusing to give me back my deposit. The call centre executive is saying that Airtel has stopped giving refund and asked me to keep the DTH Box with me. Please look into the matter and help me get my deposit back.

My friend has ported from Vi ( idea ) sim to Airtel
Idea have disconnected their signal
Airtel sim didn't have signal and sometimes signal appears
But when i dial to activate or to check it says NETWORK NOT REGISTERED
Also when I call his number it says that the mobile number doesn't exist

Yesterday airtel deducted my balance Rs310 .I checked call history .I didn't make any call.
Deducted history shows 5924102 dial.
They deducted wrong. Please resolve and refund the amount. My airtel prepaid number is [protected]

Hi,
I have been using Airtel broadband services from past several months however i have not received any of my bills in my mail or on my phone number. I have been given assurance that because of ongoing Covid crisis my number and email could not be updated in the system.

Till now i'm not able to login to Airtel Broadband portal to download my bills because registered mobile number is not mine. I tried customer care but process requires to have registered phone and email to update any contact details.

I'm not able to contact the local person in the Airtel office as well. My internet is not working from past 15-20 days and i can see there is outstanding bill on my name.
Kindly help me resolve the issue.

Connection telephone number: [protected]

I have tried the airtel thanks app, which says my email is verified. I have tried the website, but get a "failed to add email" message every time. I have tried the help section. I have tried calling 121 but there is no option to add/change email and no human. I have tried texting to 121 but it says to call 121 to change email. I NEED an ESIM but cannot get one because I don't have an email associated with my account

I am using airtel ( [protected]) past many years. But haven't faced such kind of issue till now...DATA is NOT WORKING ( no network issue in this area) since last 10 DAYS even though my balance data say its 1.5GB per day available and is valid till next month; also mobile hotspot not available asks me to contact airtel. I raised a complain on june 3 COMPLAINT NO. CONOU3BLR[protected] just getting reply that it will be resolved, its past 8 days and problem not yet resolved, I raised another complaint today COMPLAINT NO. CLCNF3BLR[protected].and again its asking to wait for 10 days more. My prepaid data is being wasted and not even able to use when required... Kindly look into this matter and resolve ASAP. Airtel you can do much better than this.

Respected sir,
This is to inform you about the poor internet connection in my village since last 2 years . In this area of digital revolution, my area is not getting proper 3G facilities in our homes .People have to attend online classes, working professionals have to work from home and all this requires atleast a decent 4G connection which is not available here .So, we have to move out of the village in the fields to check our emails or download lectures.
Moreover, there is quite a good connection in the village nearby .
Could you please extend it to is Sir since most of the users are Airtel and almost all household has atleast 5 phones in their homes.

We'll be highly thankful to you.

Village -Dakahi
Post -Rajmandir Kalan
District -Maharajganj
Uttar Pradesh

I ported to airtel and sim got activated on 10th June 2021 .
I am able to make calls and use mobile data but no incoming calls no incoming SMS or bank otp.
If someone contacts me it says mobile number is invalid. Please it's my primary sim . It's a big loss for me.
I regret shifting to airtel
Number : [protected]

I am using Airtel mobile services from last 10 years. Of late I have recharged with Rs 251 twice to utilize 50 GB 4G data. Airtel collected the money but while using they are not providing 4g speed. There no customer support as well to talk or complaint against it. When ever I am trying to report it through their bot in Airtel thanks app it is showing that I do not have enough data balance.

They are alluring with different top ups but not providing the customer support at all.

+[protected]

Ye Bablu Kumar h isne mere sath fraud kiya h ye airtel distributor hone ka daba lar rha tha isne mere 1250 rs le liye butughe airtel retelar nhi bnaya

R/Sir, m i Rajesh G Patil from Gondia Maharastra मैने कल एयरटेल के नोडल अधिकारी को शिकायत की कोशिश की किंतु वंहा भी एयरटेल के दिये बाकी नंबर जैसे आनसरींग मशीन ही बात करती है..? कोई जवाब देने वाला नहीं है एक ग्राहक सेवा अधिकारी भी मौजूद नहीं है किसी नंबर पर..!
मैंने ईमेल किया उसका भी कोई हल नहीं...!
आखीर इस देश में चल क्या रहा हैं..? Good Governance वाली सरकार अपने मुंह मिठू मियां बन गई है.!
मेरी शिकायत निम्नलिखित है।
* मैं एयरटेल priped का एक नियमित ग्राहक हूं, .[protected] यह मेरा मोबाइल नंबर हैं।
* इस नंबर पर ₹ 249/- का प्लान 12.06.2021 तक active हैं।
* किंतु कल 09.06.2021 से अचानक मेरी सेवा बंद कर दी गई..! आउटगोइंग, संदेश, इंटरनेट सेवा बंद कर दी गई...!
* मैंने शिकायत करने के लिए फोन किया किंतु वंहा एक जिम्मेदार अधिकारी किसी नंबर पर उपलब्ध नहीं हैं केवल आनसरींग मशीन बकवास करती हैं..!
* नोडल अधिकारी को शिकायत की कोशिश की लेकिन वहां भी आनसरींग मशीन हैं...!
* ईमेल किया उसका जवाब आया शिकायत उड़ीसा अपील अधिकारी के पास पहुंच गयी जबकि मैंने महाराष्ट्र नोडल अधिकारी को शिकायत की थी...!
* ईमेल के बाद भी कोई हल नहीं निकला परेशान होकर मैंने ₹ 45/- का रिचार्ज किया ताकि 3 दिन सेवा शुरू रहे, किंतु उसके बाद भी मेरी सेवा बंद ही है अब तक... आश्चर्य होता है क्या कंपनी सिर्फ money making machine बनी हुई हैं..?
* ग्राहक जाये भाड़ में कि good policy पर काम कर रही हैं...?
* करोड़ों रुपए कमाने वाली कंपनी क्या चोरी कर के ग्राहकों को लुटने के लिए तंत्र जाल बिछाया है...?
* कल से मेरी सेवा बंद है मैं इसी नंबर से सारे काम करता हूं बैंक में और हर जगह यही नंबर लिंक होने से मुझे भारी परेशानी हो रही हैं।
* मैं एक शेयर बाजार का ट्रेडर हूं कल से मेरा काम बंद पड़ा है इस नुकसान की भरपाई क्या एयरटेल कंपनी करेंगी...?
* मेरा बोरवेल का व्यवसाय भी है इसी नंबर से जुड़ा हुआ है लेकिन वहां भी कल से परेशानी व नुकसान उठाना पड़ रहा हैं.. इसका जवाब दार कौन है क्या एयरटेल कंपनी मेरे नुकसान की भरपाई करेंगी...?
* मुझे आशा है कि शिकायत का निराकरण अतिशीघ्र होगा।
* शिकायत मैंने TRAI, व Telecome Minister को भी कर दी है।

धन्यवाद।

राजेश जी पाटील,
गोंदिया, महाराष्ट्र

As per my samsung phone the data I have used on the particular day is less than 1GB but Airtel shows my daily data of 1.5GB has been 100% ccomplted and I have to recharge.

Mobile recharge of Rs. 1498/- was done on 23 Mar 2021 but not credited on my mobile number. Airtel is denying for refund Rs.1498. All available relevant transaction effected details have been sent through a sequence of email with attachments but always after 6/8 days Airtel states they have not received payment whereas I have provided all transaction details. Kindly look into the matter.

On 4 जून 21 I have recharged my daughter number with data pack for valadity. Money has been deducted from my bank account through Icici bank but recharge is not reflecting on my number.

I done recharge o[censored]nlimited internet pack of rs 199 on jun 2 and not able to use internet, did compliant in airtel thanks app on jun 5 no response yet, I also tried reaching customer service executive amd airtel is not providing an option to talk to customer service. This is a kind of cheating. Please do necessary action.

Data Speed is buffering and very slow when I rang to customer cares and ans your2.5gb daily daily is exausted at8.30am where as I havnot used it and my phone data usage setting showinn 2.4gb for 3daysand moreover assistance are not in mood of helping neither they are ready to message complain no..It seeme these companies become their.they donot have where customer used data, is it possible?

I had ordered Airtel DTH box but I cancelled after that due to Covid conditions at my place but it's been 2 months and I haven't received any refund yet!

Yesterday suddenly I got an error pop-up on my I-phone saying 'sim card not installed'.
I have reinserted it, put on flight mode for some time, switched off and checked in other phones also but it is not getting detected.
I tried to call airtel customer care but there is no any option to talk with them. just press 1, 2, 3, ...
I was very happy with the network service but suddenly this happened and no one is responsible towards this. For my very disappointing surprise, there is no any nearby airtel care center.
This number was registered with all banks and other things where I used to get OTPs.
very much disappointed with Service.

Hello Airtel, I am Muhindo Dauglas, I swapped my SIM card yesterday around 2-3PM at the office located along Kampala road Thobani Center. I was worked on by a teller known as Edrina however my SIM card is not active up to now. Please help me because I have work I need to complete. Your response will be helpful for me.

Thank you.

Stopped receiving incoming messages for more than a month, though I have complaint raised to Airtel and been following up for more than a month yet no resolution. No Technical expertise in Airtel, felt ashamed to use this network for the past 10 years .