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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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Airtel reviews & complaints page 249

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H
from Powai, Maharashtra
Jan 1, 2021
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Dear Sir,

I have recharged my father mobile number [protected] on 01.01.2021 13.10 using my Phone Pe app. I paid the airtel recharge plan of Rs.598 using my Axis bank UPI Rs.588 Ref No UPI P2M[protected] and Balance Rs.10 paid by Airtel Bank Ref No.Tnx ID [protected] on the same time. Unfortunately the recharge was not completed. Hence I requested resolution through my Phonepe app on the same day Approximately 3 hours later from the recharge time. Unfortunately the recharge also not completed eventhough I raised ticket through Phonepe app. I called the phoenpe customer care number [protected] on the same day 18.52 and have a conversation with the customer care executive about 17 Minutes 45 seconds. I was not received any favorable reply from the customer care side. My father mobile number validity has expired and he could not able to make outgoing calls and sms. He also not able to receive incoming calls and sms. Because of that He and Me mentally upset and frustrated with this bad service from Phonepe and Airtel. Because of not recharging my father mobile number in a timely manner he has heavy loss in his business. During this New Year festivel he could not able to get incoming and outgoing calls in his mobile he met an heavy loss in his bussiness. So he planned to go to the consumer court for his loss.

Thanks and Regards,
A. Hariharasudhan
Airtel customer support has been notified about the posted complaint.
I have recharged my brother phone using my phonepe but recharge is not activated
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    R
    rajendra kumar mallah
    from Mumbai, Maharashtra
    Jan 1, 2021
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    Address: kankanee dist dhanbad jharkhand(828101)

    I am rajendra mallah from dhanbad (jharkhand).I have airtel seem [protected] in my mobile.last three or four days i have no tower in my mobile.I check my seem other mobile but situation is same. what can i do please sugess me for best
    Airtel customer support has been notified about the posted complaint.
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      A
      aparnadu
      Dec 31, 2020
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      My name is Arpita dubey and my airtel landline number is 4233689. I made a request to reactivate my broadband connection on 28th dec 20 and i was told that it will take 4 working days and gets resolved by 31 dec 2020. When i called after 4 days to get the updated status i was told that ur activation request is registered today only even after sharing refrence request number of my previous request they didnt listen me and raised new request. Now they are saying it will be activated by 2nd Jan 9.36 am. Also i am getting calls from airtel customer care that it is mandatory to switch to postpaid broadband in order to reactivate broadband connection and also saying that after one month of postpaid broadband i can switch same connection to prepaid. Whereas when i discussed same thing to airtel customer care by calling them they said there is no such scheme of transferring same connection to prepaid from postpaid. In just one day i spoke to 7-8(muskan, sonali, Karan, Ashwini, Jyoti, Moorthy, Umakant etc...) of customer care dept and each one in coming with different stories. Also they are very annoying they dont listen to customer and keep telling the same thing what they know even when its incorrect.
      Airtel seriously don't care about his customers and i am a big proof of dat.
      Airtel customer support has been notified about the posted complaint.
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        V
        Vishalg842
        Dec 31, 2020
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        I have a airtel prepaid connection.
        I recharged with 199rs plan for 1 month 1.5gb data and unlimited calling. My 200mb data daily thefting by airtel out of 1.5gb daily quota..
        Always shown 1.3gb data left out of 1.5gb.
        Where 200mb data goes daily please help.
        Airtel number:- [protected]
        Airtel customer support has been notified about the posted complaint.
        Someone calling me from airtel and asking for airtel payments bank otp.
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          Intent
          from Bengaluru, Karnataka
          Dec 31, 2020
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          Address: #5,Mariya St Main Road, Near St.James Church, Mariyannapalya, Nagavara,Behind Manyata Tech Park, Bengaluru Karnataka 560024, India

          Mariyannapalya, Nagavara, Behind Manyata Tech Park, Bengaluru
          Karnataka 560024, India
          In my area I am facing a lot network problem
          Unable to make or attend the call
          Airtel customer support has been notified about the posted complaint.
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            A
            Ajaytiwaririshi
            Dec 30, 2020
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            I have purchased fastag on 13 th December and still I have not got my fastag and now 14 days are about to come. And status is still same"Validating order "please tell when I will get my order.if they can't then please refund my money.please I will purchase from somewhere else. My vehicle registration no. UP32ER4668.my airtel wallet no. [protected].my transaction ID is. FT[protected]
            Airtel customer support has been notified about the posted complaint.
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              A
              Anbarasan T
              Dec 30, 2020
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              Website: Airtel.in

              Wrong number recharge through airtel website and I want that amount to be either refunded to my account or to the right number.
              Wrong number to which recharge was done: [protected]
              Trans ID :[protected]
              Right number : [protected]
              Amount recharge : 598
              Recharge date: 30.12.2020
              Airtel customer support has been notified about the posted complaint.
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                Anbarasan T
                Dec 30, 2020
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                I recharged a wrong airtel number through airtel website. I want that amount to be refunded back to my account. And I can't reach an executive to register the compliant. I want to refund that immediately.
                Wrong number : [protected]
                Trans ID :[protected]
                Right number : [protected]
                Date of recharge : 29.12.2020
                Amount : 598
                Airtel customer support has been notified about the posted complaint.
                The recharge date was 30.12.2020 not 29.12.2020 as mentioned above
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                  N
                  nithinkishan
                  Dec 30, 2020
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                  Hi my self Nithin, my mobile number is [protected], i has been using this sim about 1 and half year in UAE, and was working perfectly, now this not showing any network, and i tried using manual network selection, that also showing error. I used this number to receive SMS, every moth i recharge with 45 rs, but now past 24 days my sim is not working, plz help me to resolve the issue
                  my UAE contact number is +[protected]

                  regards

                  Nithin
                  Airtel customer support has been notified about the posted complaint.
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                    R
                    Rishi g
                    Dec 30, 2020
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                    Address: Sandila Uttar Pradesh

                    My mobile is showing that your net is connect to PC but PC Net is not working properly and I am not used net due to this problem.
                    Airtel customer support has been notified about the posted complaint.
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                      G
                      gannavi
                      from Chennai, Tamil Nadu
                      Dec 30, 2020
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                      Hi Team,

                      by mistake 2 times i have recharged 698 to my num [protected]
                      2 hrs back but still its not showing my recharge details.

                      Please check and do the needful as earliest

                      Thanks,
                      Shobha
                      Airtel customer support has been notified about the posted complaint.
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                        C
                        cloudmathi
                        from Delhi, Delhi
                        Dec 30, 2020
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                        I have recharged my mobile number[protected] through net banking for Rs. 249 on 30th Dec 2020. The Transaction reference# BIL/RCHG/[protected]/AIRTEL/[protected]

                        The bank transaction was also completed successfully but my mobile is not recharged. Till now I got no message regarding the recharge, although the amount has been debited from my bank account.
                        Airtel customer support has been notified about the posted complaint.
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                          gannavi
                          from Chennai, Tamil Nadu
                          Dec 30, 2020
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                          Hi team,

                          by mistake 2 times i have recharged to my num [protected] 2hrs back, but still not getting sms for recharge and not showing any details for recharged.

                          request you to check and do the needful as earliest.
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            sameer magoo
                            Dec 30, 2020
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                            There is very poor Airtel signal at my location . R291 Greater Kailash 1 Pin code 110048. Calls keep getting dropped . My Airtel Mobile Number is [protected] .

                            Also request made on Airtel App but no response
                            Airtel customer support has been notified about the posted complaint.
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                              Mohammad Tausif
                              Dec 29, 2020
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                              I have done DTH recharge of ₹1000 through debit card. The amount has been debited but recharge is not done. Customer care numbers are not working too. Bad experience with Airtel DTH recharge. Had similar issue in the past.
                              Airtel customer support has been notified about the posted complaint.
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                                G
                                Geo Joseph
                                from Delhi, Delhi
                                Dec 29, 2020
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                                I have been using Airtel connection for last 4 years and on 29th Dec 2020 14:21 got a message to submit the documents otherwise will be disconnected in 48 hours. I called customer service and did not got proper reason for asking the documents. Raised a request to extend time as I was out of state. within 6 hours they discontinued the services. Called up customer service again as they have not given sufficient time. They said cannot do anything on this . Very much frustrated with Airtel service and actions.
                                Airtel customer support has been notified about the posted complaint.
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                                  S
                                  Sukdeb93
                                  Dec 29, 2020
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                                  Sim card showing No service, only emergency calls

                                  For three days my airtel sim is showing no service. After changing sim slot also, the problem still exists. Kindly advise me how to solve the problem. Should i wait for few days, or go for a new sim to continue with the old number? There is no signal problem as other airtel sims are working normally....
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                                  contact.mayank
                                  Dec 29, 2020
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                                  I have done international roaming recharge of 799, amount is deducted from account, payment confirmation also generated and there was an error after that. Amount is debited from my account but phone is not yet recharged.
                                  Airtel customer support has been notified about the posted complaint.
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                                    Samuraji Mech
                                    Dec 28, 2020
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                                    Address: No 63 85 th Street sivalingapuram kk Nagar ch 78

                                    Their is network issue in kk Nagar Chennai 78..no network inside the house, near by place in rani anna nagar
                                    also the network is so weak.difficult to use internet for the last 2 year the problem persist not solved the problem yet.i have complained more than 50 times..customer care waste they can't able to understand what the customer complaints about.t same suggestions they give for all problems They are saying problem solved without solving customer issues...more over at present 30 second internet cut in 4g and 30sec working..lot of fluctuation in network speed .please don't make them put fake advertisements...
                                    Airtel customer support has been notified about the posted complaint.
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                                      priyank khandare
                                      from Gurgaon, Haryana
                                      Dec 27, 2020
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                                      Address: D705, S3 Lifestyles Apt,, Near Kunal Icon,, Pimple Saudagar

                                      Hi,

                                      I am residing in pimple Saudagar area in Pune which has lot of residential population. Airtel signal is really week in my house and I had raised complaint to Airtel. However I just get a response like team is working. There is no proper service request resolution. Airtel must treat such issues on priority otherwise its downfall is sure.
                                      Airtel customer support has been notified about the posted complaint.
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