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Airtel Complaints & Reviews

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Updated: Jul 7, 2026
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M
Moinul Islam
May 26, 2021
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Team,

Regarding my data postpaid service on this number [protected]. I raised a concern about my incorrect billing for 1060 rs where 300 rs booster was still added even though I requested airtel customer care to remove the the booster during the beginning phase of the month (Jan)

Agent said he will followup and I clearly told them that I wont pay untill the bill is corrected. I didn't recieve any futher calls after that and I didn't use the services as well.

Recently, I get another call reminding me about the bill and saying the amount is now 3888 which shook me even though I didn't use the service at all. I requested for my account suspension and clearly informed that I wont be paying this bill as I was charged incorrectly earlier and then never used the service from Jan onwards.

I called again today and spoke to Ahmed who was supervisor and he kept on accusing me of lying and that I have beel using my Airtel postpaid broadband service and refused to give me any proofs when I asked. I have proof that I have not used airtel data service on [protected].

My only request is that please close my accounts and I won't be paying this bill because of the above mentioned reasons. Airtel customer service is so pathetic that no one documented any notes of my complain since the time I raised this concern, this is really unacceptable.
Airtel customer support has been notified about the posted complaint.
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    M
    Manender Kundu
    May 26, 2021
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    Address: Kaithal (haryana)

    I have network problem in Airtel 4 G . I have 4 connections of Airtel . Same problem for all 4 connections. I am very frustrated from this problem . Please solve this problem otherwise I have to choose other networks.
    Airtel customer support has been notified about the posted complaint.
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      K
      kanikaram satyanarayana
      from Delhi, Delhi
      May 26, 2021
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      Address: Air Tel Gurgaon

      1. I have subscribed to You Tube Premium Subscription taking an offer on the Airtel Thanks app I paid Rs 399 on 24.94.2021 through my Debit Card for a three month subscription. Copy of payment image enclosed.

      3. After waiting for over a week I contacted the Airtel staff.

      4. After seeking details and a long conversation I was told that I should approach the You Tube people and the Airtel has nothing to do in this issue; A senior official said the same thing.

      5. I accepted this offer as a Airtel postpaid customer through their site.
      6 For the record, the You Tube Premium subscription is yet to be activated until today.
      Airtel customer support has been notified about the posted complaint.
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        R
        Ramya_naidu_1100
        May 26, 2021
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        I am residing in a place called Monnavedu village - 602021, Tiruvallur, Tamil Nadu. The Airtel 4G network connection over here is extremely poor, it is working under 1 KBps. Since all the companies are asked to let their employees work from home, I am totally dependent on the internet for my work. I have contacted almost every fiber network providers including airtel, since its a remote village, people told me their services are not available to my area. So I bought Airtel my wifi dongle, but still i'm getting extremely poor network connection(under 10 KBps while using Airtel wifi). I kindly request you to look into this issue immediately and please do the needful.
        Airtel customer support has been notified about the posted complaint.
        Please see the attached screenshot and in the top right corner see the speed in which i'm working. Kindly requesting you again to resolve this issue as early as possible.
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          R
          Raj singh chahal
          May 26, 2021
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          My recharge is not completed yet as i have recharged on 21st may 2021 through paytm please sort it out as soon as possible
          Airtel customer support has been notified about the posted complaint.
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            R
            Raj singh chahal
            May 26, 2021
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            My recharge is still not done as i have recharged on 21st may 2021 through paytm to [protected].[protected]@mairtel and the upi reference no. Is[protected] please sort this shortly
            Airtel customer support has been notified about the posted complaint.
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              A
              Almiv
              May 26, 2021
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              I have indian airtel prepaid number. Mistakenly I recharged international roaming pack for 1499. Though j was recharging for 1498. Either I want refund or conversion of my plan.
              Airtel customer support has been notified about the posted complaint.
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                J
                Jay@8702
                May 25, 2021
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                I am constantly having cross connections with same person over a period of 2-3 days on my Airtel phone number. On the top of that, it keeps happening when I contact a family member of mine. I am afraid that If there is any threat to my privacy. My Circle is Maharashtra. This incident has happened with me on 24/05/2021 and once again on 25/05/2021. The person with whom the cross connection is happening is bieng constantly rude. Please look into the issue and provide satisfactory solution
                Airtel customer support has been notified about the posted complaint.
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                  R
                  rsureshdit
                  from Nadar Uvari, Tamil Nadu
                  May 25, 2021
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                  Very very worst network, poor data network in Airtel. Companies like Airtel, Vodafone, BSNL, Reliance Jio are providing mobile service and mobile internet services in my village (Kila Uvari-627651). Airtel mobile internet speeds are very low and do not work properly even after 4G recharge. During this epidemic, most of the companies are advised their employee to work from home as per the instructions of the State/Central government. As a result, workers in foreign countries are unable to make VC with their family.
                  Airtel customer support has been notified about the posted complaint.
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                    H
                    Hardhik267
                    May 25, 2021
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                    In my area airtel ping was too high
                    Airtel customer support has been notified about the posted complaint.
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                      V
                      Vineetpar
                      May 25, 2021
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                      I've ported my no.from Vodafone to airtel and i've also inserted new sim after my old aim was disabled but verification call to 59059 is not complete. every time i try to call at 59059 it says "Your request for MNP is in process, please switch off and on you mobile after 30 minutes".
                      It's been 15 Hours that my number is not working. I couldn't believe how airtel is so weak in customer service.
                      Airtel customer support has been notified about the posted complaint.
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                        R
                        Rsheoran
                        May 25, 2021
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                        Address: Gurgaon

                        I tried recharging my airtel prepaid [protected] today around 11 30 am. Everything went good but in the end browser showed transaction not completed. However, a message came from bank that amount has been debited from the account.
                        Please help.

                        Rahul
                        Airtel customer support has been notified about the posted complaint.
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                          D
                          Diljan choudhary
                          May 25, 2021
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                          Address: Atrasi kalan

                          My number lapu number converted
                          Airtel customer support has been notified about the posted complaint.
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                            R
                            rajesh mani TRIPATHI
                            from Lucknow, Uttar Pradesh
                            May 23, 2021
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                            Airtel registered a pre&post jammu and kashmir connection to my email id without my permission.Now I have been receiving all the personal data and bills of a person who is not me.I contacted airtel from all the ways possible and they refused to do anything about it and said they can't do anything.From more than 5 months i am concerned about someone else's privacy and also the inconvinience caused by the mails to me but airtel says they cannot fix it.Also they irresponsibly handled someone's personal data to me, a total security breach.Nothing has been done till today and when asked Umaira Nadeem (airtel pre&post senior executive)about the personal details of the connection, she replied you can post it anywhere we don't care after that she deliberately hung my calls.
                            Airtel does not care about the privacy of its customers just beaware of these incompetents.
                            Shivam Mani Tripathi
                            Email - shi.[protected]@gmail.com
                            Airtel customer support has been notified about the posted complaint.
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                              D
                              donaliz
                              May 23, 2021
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                              Website: www.airtel.in

                              My Airtel sim got deactivated although it had an active plan o[censored]nlimited data+2gb/ day pack and was under use.

                              I got a text message from the mobile number [protected] that my number was going to be deactivated in 36 hrs and it also said to contact in the same number. The next day, the sim actually got deactivated and the sim is not getting detected by the device.

                              Then I contacted the number in the message I received. It was picked up by a man, who claims to be from Airtel Customer Care. He asked me to install Team viewer quick support App to share my mobile phone screen for remote access and he was also constantly asking my bank details. His behaviour was quite suspicious and I am mot sure whether he is actually from Airtel Customer Care.

                              My Sim is currently in deactivated state although it was in use.

                              Please resolve the issue ASAP.
                              Airtel customer support has been notified about the posted complaint.
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                                R
                                Ray18
                                May 23, 2021
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                                My airtel dth expires today (23/5/2021).So I recharge my account(on the same day of expiry 23/5/21) with 250 rupees but they deducted 15 rupees.
                                When I call to there customer care they said that my account is expire that's why they deduct .
                                They are looting many people sir plz do something.
                                Airtel customer support has been notified about the posted complaint.
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                                  M
                                  Murugav70621049
                                  May 23, 2021
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                                  Address: Ulundurpet

                                  Sir
                                  I am a retailer of Airtel..My lapu no is [protected]..but I do not get the latest facility of Digital sim swap option in my lapu no..Though the distributor assured but it is not resolved..Everyday customer returned...pls activate this facility in my lapu no as before for smooth service with Airtel.If this facility will not be avsilable I have to leave this business with airtel..
                                  Airtel customer support has been notified about the posted complaint.
                                  May 23, 2021
                                  Updated by Murugav70621049
                                  Digital sim swap

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                                    A
                                    appisahi
                                    May 23, 2021
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                                    Address: Bharti Airtel Telecommunication Services Company, UP West,

                                    Airtel Post Paid Mobile No - not working.
                                    must be for upgradation of the existing SIM card.
                                    present sit - lock down and unable to go to airtel store.
                                    PROBLEM- this was primary number, and I am govt servant, this numbeer is very important as I was using this with official purpose also.

                                    No help from Airtel CC, however i ve wasted solid many hours calling them.
                                    all calls to CC have been recorded also by me.

                                    Being Govt servant and lock down i have become non functional as every thing was related with the Airtel Post Paid mobile number.

                                    Upgradation of SIM by Bharti Airtel at this time (pandemic and lock down) to earn just 25 Rupees does not seem justified.

                                    kindly instuct the Bharti Airtel to not become over earner at this time when the entire country is fighting with pendemic.
                                    Airtel customer support has been notified about the posted complaint.
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                                      L
                                      lavanya nadigottu
                                      May 22, 2021
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                                      Address: Malakpet, hyderabad

                                      Hi I had applied for my old sim [protected]. Airtel employee in Malakpet (name- nisar) said they can give post paid for activation of my sim card. i have asked to add my local address for my postpaid bill as it is my current address. But they have not added and not responding properly.

                                      Pls update my local address to chaitanyapuri
                                      :H.no 1-6-617, indiranagar chaitanyapuri, near ramalayam temple to 4th left, Hyderabad, pin -500060.
                                      I have told Associate (Nisar) in malakpet branch but he forgot to do as he is busy at that time. Ignored my words. already said to update chaitanyapuri.. First time did but aadhar not verified then after second time aadhar verified he told after sim activation also we can do. But now he said i did not said todo any update at the sim verification time which is not true.
                                      Now my local address i want in my post paid airtel bill
                                      Airtel customer support has been notified about the posted complaint.
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                                        sharan017
                                        May 22, 2021
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                                        Address: Punjab
                                        Website: www.airtel.in

                                        I am Using airtel Number from last 10 year
                                        but from this last 2 months Suddenly SIM has stopped working
                                        I am working in UAE, not able to visit India to get sim
                                        I have sent my Family member to airtel store for Re issue new SIM
                                        but store executive denied to give
                                        they need my signature
                                        Even i have called Customer care 2-3 but not able speak after 15-20 call on hold
                                        can somebody assist me on this how to reissue new SIM
                                        Airtel customer support has been notified about the posted complaint.
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