Airtel Customer Care
Bharti Airtel Ltd.
Customer satisfaction rating: 26%
Submit a Complaint
36750
COMPLAINTS

Airtel Customer Care

Bharti Airtel Ltd.

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Address
20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
7164
down
2503

Phone:
Phone:
up
3653
down
1524
+91 11 4266 6500  [Head Office]
up
1597
down
816
+91 11 4666 6100  [Head Office]
up
910
down
631

Additional info
Customer satisfaction rating
26%
Complaints
36750
Pending
4526
Resolved
8478
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Airtel Complaints & Reviews

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Airtel — no network in the region

 KiranKumar A on Mar 28, 2018
Multiple complaints has been raised as there is no network in the region being in central part of bangalore at embassy tech village, bellandur.
Just by giving ad's and telling india's fastest network and fooling customers that even in remote areas also airtel is better. First give proper service in cities and then cover remote areas.

Today its completely dead and not even possible to call customer care number and complain....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — vas activation without consent

 Ajiteshkush on Mar 28, 2018
4 value added services were activated on my airtel postpaid number [protected] without my consent. Even after asking airtel customer executives on helpline number twice they didn't tell of any such services. Some additional charges were also being shown on my airtel app account but no customer
Executive ever told me what that was for, they just said that it's the plan charges pro rata billing. Now i know what that was. Whatever scam is that, if that's the way you want to treat your customers then be it that way. If charges of any of those services is added to my next bill, i will be extremely...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — mobile number not activate more than 15 days

 272455@hmil.net on Mar 28, 2018
Im using Aircel network. Now they closed. So, i'm get MPN and buy a airtel sim at 13.03.18. But still now not active my number. Its very crucial situation for me.
My no - [protected].
All are thinking Airtel is best, i AM also. But this type of major issue will reduce airtel customers easily. Do best at earlier to me....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — not able to send sms from

 Mr nk on Mar 27, 2018
Sir i want to convert my airtel 3g sim 4g but i'm not able to send sms even anyone
2 days ago i registered my complaint on 12118 or 121 customer service but they suggest me smsc number and this way is also not working

The customer service are ignoring my complaint

So i request you to please help me out
If solve my problem please let me know

Thank you!...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — issue with prepaid recharge

 satya surya polavarapu on Mar 27, 2018
To whomever it may concern,

Subject: unable to do prepaid recharge for [protected]

I am an educated person and i myself work for a software company. When i raise a complaint you need to understand i would have tried multiple ways. Instead of doing your basic checks you are providing timepass measures.

Coming to the issue, i have converted from postpaid to prepaid because of such service and again the same issue is coming for prepaid. I am trying to do online recharge via airtel app/airtel website/amazonpay/freecharge but i am getting 'recharge unsuccessful'...
Complaint comments  Read comments [1]Complaint category Telecommunications

Airtel — network issues persistent

 citylightsequipments@gmail.com on Mar 27, 2018
The network issues of Airtel is increasing day by day..
For the past one month receiving calls and making calls have become a big problem
Calling the same number from Airtel and other network has different response ..from Airtel it says not reachable but from other network it gets through in the first dial
Is Airtel also closing down like aircel and relieance that the network issues is increasing day by day
Will they solve the problem or we have to Port to other network
Comsumers have to face so much problem due to the telecom industry .. how many times we have...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — prepaid numbers involuntary deductions

 Unnati Soni on Mar 27, 2018
My airtel number [protected], plan activation charges are deducted even though i haven't bought any... Constantly data charges are deducted even though my data connection is switched off.. Any plan is activated on my number without my approval and charges are deducted for the same... This issue started right from when i switched to airtel... Also there was no complaint box in my airtel app... Kindly look forward to my both the complaints and solve it asap...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — i'm complaining about network

 Vamsi7777 on Mar 27, 2018
Hlo airtel wakeup just not only telling that world best network in my district and in my mandal still airtel 2G and in my village no signal at all before it use to come very well one day I called to customer care on of your representative said that because we provided good offers so many people will be in call are u giving free of cost. I already given complaint about network problem in my village 2 weeks back still nothing has been done.
Good bye to airtel anyway u won't take action
Atleast connect one 4g airtel network there is already jio 4g in our village I don't no when u will...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — transfer of gas subsidy and opening of account in airtel bank without consent

 PREMSIN64173536 on Mar 27, 2018
It is intimated that you have opened my airtel bank saving account having number [protected] without my consent and also have transferred my indane gas subsidy having cosumer no. 4987 from my bank account to your airtel bank account. You are advised to reverse the same gas subsidy to previous bank account and it should not be happen in future. Otherwise matter will be refer to higher authorities/rbi.

Prem singh thakur
Mob [protected]
Email. Thakurprem567singh@gmail.com...
Complaint comments  Read comments Complaint category Banks

Airtel — regarding bad quality of voice

 awadheshian56 on Mar 27, 2018
Respected sir,.
I have been facing bad quality of voice over incoming and outgoing call as well. I have tried to talk in open space but nothing significant change has been seen. With this problem i prefer not to talk with this number
I have lodged complaint several times but nothing has been taken care.

Please try to understand the concern and take emmdiate action for that i will be very grateful to you....
Complaint comments  Read comments Complaint category Entertainment and Recreation

Airtel — very pathetic behavior rules

 Upendher Raj on Mar 27, 2018
Hi dear all iam here to lodge a complaint on airtel mobile services 8 months back i gave my number as a reference to contact number in postpaid connection even though there is no need for reference number i gave my number as reference number today one to airtel postpaid executive called me and informed me that your number will be going to barred i ask why they are saying the customer whom you referred is not paid the bill because of that reason they were going to bar my number is this the way you treat with the customer who refer to take your airtel postpaid connection how pity is this by given...
Complaint comments  Read comments Complaint category Unauthorized charges

Airtel — airtel daily deduct balance from my 2 new sim card [Resolved]

 subrata739 on Mar 27, 2018
4 ago i just buy 2 new sim card for me and my wife.[protected] and [protected] after 1 day of buy sim card i am inserted sim card in my mobile and check account balance one sim card show just 5 rupees and one sim card show 0 rupees. Then i recharge [protected] and next day the account balance just 1 rupees. And i never get any call or sms for activate any services. This is airtel trick to get money from airtel users. Why this happen i get back my balance. Airtel 198 not to recive customer call when i call 121 then call not be complete for minimum balance issue....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — unsatisfactory internet speed

 Ronit Vairagi on Mar 27, 2018
The internet speed in the area in which i am currently living is extremely low. I have a 4g data plan active on my mobile number, but the speed which i get is comparable to 2g. I want this issue to be treated as early as possible.

The location which i am referring to, is :-

The lnm institute of information technology
Rupa ki nangal, post-sumel, via-jamdoli
Jaipur, rajasthan.
302031...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — signal/data issues

 AnZee Badineni on Mar 27, 2018
Good evening dear airtel team i am anji here laxmipoor village gollapalli mandal jagtyal district telangana state pin 505532
Dear team once you check here lot of data errors like very slow in kbps speed and signal breaking is very biggest issue here some people irritating with call breaking so please resolve it asper as early

Thinking you
B. Anzee patel
+ 91 [protected]...
Complaint comments  Read comments Complaint category Other

Airtel — unable to send port out sms to 1900

 myselfrajput on Mar 27, 2018
I have been frustated by the Airtel Service. Now i want to port out to other company. Now i am not able to send the Port Out message to 1900 from my phone. The Airtel Company banned my number to send sms to 1900. I have complained to customer care and also airtel store but they are giving nonsense reason. They always says "You will be able to send sms to 1900 by late evening". I have complaint 3 times. I want to complain this to TRAI....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — payment taken and service not provided [Resolved]

 Tom Decosta on Mar 27, 2018
My compalin regarding fraud i called airtel customer care representative in delhi afters few hours they call me from a mobile number they said that will provide me airtel dongal for rs1200 in place of my tata max wifi.But in reality they have to gave it to mefree because it sceme given by tata indicom for converting tata dongle to airtel.They fraud me 1200 rs .They are from some cannaught place banch i dont know exactly because they came to my home.Airtel please take some action i will not disclose my details as of fear of my identity....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — over scratch card

 chidez on Mar 27, 2018
I have purchased airtel top-up recharge while scratching it, so i need your help in finding the lost pins because i have lost some digits of it's pin number, please send me it's recharge pin or recharge my mobile number, i am sending you details of top-up card. Please help me to retrieve the lost pins. Thank you

Batch no:[protected]

Left over pin:23874980

My mobile no:[protected]...
Complaint comments  Read comments Complaint category Education

Airtel — airtel secure claim rejected without proper justification

 ash_bk on Mar 27, 2018
I enrolled in airtel secure plan in feb 2018. On 13th march night, my phone incurred some damage but i discovered it only on 14th march & called 121 on 16th march for raising a claim. Meanwhile, i also tried to initiate the claim using the app which never worked!

Airtel secure rejected the claim stating that i had not contacted 121 within 48 hours of "discovering" the damage, which isn't right because i discovered the damage on 14th.

I've tried to resolve it with airtel without any success....
Complaint comments  Read comments Complaint category Telecommunications

Airtel — mobile no.:9819661662 port

 Huzefa Soni on Mar 27, 2018
Respected all,

As i have applied for porting from vodafone to airtel.

As per my visit to both the gallery vodafone and airtel, final came to know the porting has been done in airtel.

On 26.03.18, i visited byculla airtel gallery. They had taken rs.: 300 for activation of my mobile no.

Due technical error in the system, i had to bear a sum of rs.: 300.

Request to please look in to it at earliest, and request to please start my mobile no on pirority....
Complaint comments  Read comments Complaint category Utility Services

Airtel — very bad network with no resolution

 Mehraj Ali on Mar 27, 2018
There is a very slow network, as well as not for any technical help. Only the customer's time is wasted by giving false tuition. No one solve my issue. The first network was very slow but now it can not be done at all. Due to this i have to face a lot of problems. Money is getting worse. So we request you to correct it as soon as possible.
My request no is
Cgpsc[protected]....
Complaint comments  Read comments Complaint category Mobile Service Providers

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