Claimed

Airtel Complaints & Reviews

2.1
Updated: Nov 11, 2025
Complaints 54685
Resolved
21970
Unresolved
32715
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 2503

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ajeet Katiyar
from Mumbai, Maharashtra
Mar 8, 2010
Resolved
Report
Copy
Resolved

This is bring to notice you to that i had purchaed Digital tv on 6th March 2010 from viriti infocomm & payment was done on the same day i.e. 1990 to Mr. karan executive from viriti Infocomm.
I was told that tha installation waill be done tomorow Till date tha installation is not done & even i hvent got any set top box, I aclled up to the call cenetrt they told pls contact to the local dealer they install the same. but when i contacted the local dealer they told u havent purchased from me then y should i install. Pls conatct to your Virit office. Virit infocoom is not replying on phone & as well as on mail. The trailing mail is attched for your refrnce.

Regads,
Ajeet Katiyar


From: ajeet katiyar <[protected]@yahoo.co.in>
Subject: Fw: Re: AIRTEL DIGITAL TV WITH SPECIAL OFFER.
To: lata.[protected]@vriti-interactive.com
Date: Monday, 8 March, 2010, 12:42 PM


Dear Lata,

Waiting for reply. Pls dont force us to take a legal action against You & your company.

Regards,
Ajeet katiyar

--- On Mon, 8/3/10, ajeet katiyar <[protected]@yahoo.co.in> wrote:


From: ajeet katiyar <[protected]@yahoo.co.in>
Subject: Re: AIRTEL DIGITAL TV WITH SPECIAL OFFER.
To: "lata sharma" <lata.[protected]@vriti-interactive.com>
Date: Monday, 8 March, 2010, 10:50 AM


Dear lata,

Thanks for the mail. Now with regards to the captioned mail. I had booked the same & handed over the cash to your exutive MR. Karan ;where has given the activation kit only .

Mr. karan told that we canot give setop of box along with the activation , it comes from the company, just you need to call in to the call cneter. I called up to the call center, and they replied like u will get the installation as well as the setop box from the place where u have given the cash., not only this they have asked for the setop box no. Ace no & many more things to generate the customer Id.
I am feeling cheated by your company.
Kindly let me know when can I expect the installation. Or else ask your executive to refund the money on prority basis.

Waiting for the prompt reply form your end.


Regards,
Ajeet Katiyar





--- On Sat, 6/3/10, lata sharma <lata.[protected]@vriti-interactive.com> wrote:


From: lata sharma <lata.[protected]@vriti-interactive.com>
Subject: AIRTEL DIGITAL TV WITH SPECIAL OFFER.
To: [protected]@yahoo.co.in
Date: Saturday, 6 March, 2010, 5:32 PM


Hello Sir,


Thanks for showing interest in Airtel Digital Tv.





5 Months Economy Pack Subscription and FREE Installation
146 Channels + 12 Interactive Services
Entry Cost - Rs1990
Get any 1 FREE Regional Top Up mentioned below
Select 1 from - Zee Talkies (1), Zee Marathi(1), Zee Bengali(1), Punjabi Plus(3)
Punjabi Plus Top Up includes 3 channels - ETC Punjabi, Chardikala, Zee Punjabi
FREE installation
Also includes 6 PPV (Pay Per View) Movie Channels - Hindi (3), English (2) and Regional (1)
Includes Interactive Services and Games(6)

[protected][protected][protected][protected]

Channels (146 Channels + 12 Interactive Services)
Business News( 2)
CNBC AWAAZ ET NOW

Entertainment( 43)

9X Entertainment ASIANET PLUS Bindass Chardikala Time TV
Colors DD Bharati DD Chandana DD Gujarati
DD KASHMIRI DD Lok Sabha DD NE DD Oriya
DD Podhigai DD Punjabi DD Rajya Sabha DD Sahyadri
DD1 Home Shop 18 Jaya Max Kasthuri
KAIRALI TV KALAINGAR TV Mahua Makkal TV
Mi Marathi NDTV Imagine Nepal One OTV
PTC PUNJABI SAB SAHARA ONE Sirippoli
Sony Star Pravah STAR JALSHA STAR MAJHA
STAR ONE STAR PLUS STAR UTSAV STAR VIJAY
Suvarna ZEE TV ZOOM
HELP( 1)
HELP CHANNEL

Infotainment( 5)

ANIMAL PLANET DD GYAN DARSHAN DISCOVERY HISTORY CHANNEL
NATIONAL GEOGRAPHIC CHANNEL
Kids( 5)

ANIMAX DISNEY HUNGAMA TV NICK
TOON DISNEY
Lifestyle( 1)
FASHION TV

Movies( 7)

Channel 8 SAHARA FILMY SET MAX STAR GOLD
UTV ACTION UTV HINDI MOVIES ZEE CINEMA
Music( 6)

9X MUSIC B4U MUSIC CHANNEL V ETC
MH1 MTV
News( 30)

24 GHANTA AAJ TAK Asianet News CNEB News
CNN IBN DD News ETV 2 ETV Bihar
ETV MP ETV Rajasthan HEADLINES TODAY IBN 7
IBN Lokmat India News Indiavision INDIA TV
MANORAMA NEWS NDTV 24x7 NDTV INDIA News Live
News24 NTV PTC News RUSSIA TODAY
STAR ANANDA STAR NEWS TIMES NOW Total TV
TV9 Gujarati TV9 KANNADA
Pay Per View (Movies)( 6)

BOLLYWOOD 1 BOLLYWOOD 2 BOLLYWOOD 3 HOLLYWOOD 1
HOLLYWOOD 2 REGIONAL 1
Radio( 10)

AIR BENGALI AIR GUJARATI AIR PUNJABI AIR RAGAM
AIR TAMIL AIR TELUGU AIR URDU SERVICE FM GOLD
FM Rainbow FM Rainbow Bangalore
Regional( 18)

Akash Bangla Amrita TV ASIANET DD Bangla
DD Urdu ETV ETV Bangla ETV Gujrati
ETV Kannada ETV Marathi ETV Oriya ETV UP
ETV Urdu Isaiaruvi Jaya Plus JAYA TV
NE TV TV9 Telugu
Religious Channels( 8)

AASTHA ANGEL TV BHAKTI TV GOD TV
MH1 SHRADHA SANSKAR SRI VENKETESWARA Subhavaartha
Sports( 4)

DD SPORTS ESPN STAR CRICKET STAR SPORTS
iTV Services(12)

iAstro iMatinee iNews iShop
iSports iTravel IGame - 1 IGame - 2
IGame - 3 IGame - 4 IGame - 5 IGame - 6




You will get any one of the assured gift mentioned below.

1. LCD Television

2. Swatch Watches.

3. Reebok Sunglasses

4. 3 in 1 blockbuster Movies collection.




Whenever you need to buy call me on[protected]


or mail to me at : lata.[protected]@vriti-interactive.com






--
Thanks & Regards,
[protected]
Lata sharma | Sales Advisor

Ph: +[protected]

Fax:[protected]
E-mail:lata.[protected]@vriti-interactive.com
Aug 14, 2020
Complaint marked as Resolved 
Kind Attention
To,
The Incharge, Bengali News Channel Department.
Please help me. If required please send this mail to appropriate authorities. Mr. Shankar Kumar Samanta S.B.I. Officer purchased local Police, Please help me.
Respected Sir,
100% now I believe that if you have money then you can get anything, every thing is possible by you. If you are a poor then you can’t get anything, every thing is far and beyond possible to you, also you get poor judgment and poor comportment in all aspects of life, in our country INDIA. For example 1. I. I went to Police Station more than 100 times, made 5times entries (complaints) into G.D. but Not even a microscopic actions took place against the alleged bodies. On the contrary Sandip Samanta, S/O. Shankar Kumar Samanta (S.B.I. OFFICER Ph. No. [protected], Branch: 24B, Nimtala Ghat Street, Jorabagan, Kolkata- 700006, West Bengal, India‎, Bank Ph. No.[protected] he has much more and enough money so they purchase all police personnel's and some political leaders, some Dada. Etc. Only I used to get many letters and many phone calls which all seem to me needs to be thrown in the trash, as it all are valueless, toothless and only simply a solace to the poor. What an undone boy I am! Woe is to me! My wife and her family, Sandip Samanta and his family harassed me and my family, they are torcher me physically and mentally.

We got married 05/03/2002, and have a daughter who took birth on 09/07/2005. My wife and her family lodged a case 498A/34 IPC, FIR NO.276, date 31/08/2009, P.S.: BAGUIATI, against me and some of my family members it’s a fabricated, baseless, legless, toothless and doesn’t have any commensurate to the fact. My wife is engaged and having an illicit affair with a boy (Sandip Samanta, S/O. Shankar Kumar Samanta S.B.I. Officer Ph. No. [protected], Branch: 24B, Nimtala Ghat Street, Jorabagan, Kolkata- 700006, West Bengal, India‎, Bank Ph. No.[protected] just opposite to my house, all the matters are known to every person in my village, and also they have certified me written about my fresh character and nature. When my wife left form my house with Sandip Samanta taking many vory gold and cash 1.20 lack Indian rupees. What a demon she is! She didn’t take our only daughter (only four years old) who is now in my house having severe asthma supported by inhaler. My wife filed the 498A case dated 31/08/2009 and I was arrested on 06/09/2009, The Learn" ed court granted me on bail on 19/09/2009. Barasat court. I have lots of irrefutable evidences, (20 pcs. Adult S.M.S., Adult picture with the boy and a c.d.) with me where it is cleanly reveals which translates my wife and the boy that they are in illicit relations. Believe me I and my family would love very much (which is very rare seen in our society) to my wife and never any kind of love lost didn’t happen. They (My wife family) are very very poor and live in a bosti Address: 70/H/8 Manicktolla Main Road, Kolkata – 700054, Beside 5 Star Club, my mother saw 1st time and she arranged my marriage. Before marriage my family did not see the pedigree of my wife’s family, now we understood also realized that they hailed from a worst status. My wife, her family and (Sandip Samanta, S/O. Shankar Kumar Samanta) all they are misusing this law. Now my wife’s family knows all the affair-related matter. My wife left our only solitary daughter to me who is 4 years old having severe "Asthma Disease, depends on INHALER, here political Hide and seek, ducks and drakes and lots o[censored]nfair means are going on and the father of the parents (THE FATHER OF THE BOY WHO HAS ILLICIT RELATIONS WITH MY WIFE) are rich, so they are spending money to everywhere with a view to be escaped. Now I decided that in no way I can’t accept that demon wife. I hired a lawyer his name Mr. Kamelash Nandi. I don’t know what will be happened next? It’s an utterly a huge and a palpable offence subsequent to which the boy deserves severe and examplanary punishment so that no one can dare to abuse this law. My mother is a sugar present shies sugar is now 400. If possible please help me. Please investigate the matter thread barely and save me and my family. I leave here one question to every one that in this die-straits situation whom do I take care to myself (TRAGEDY), my daughter, or my mother(severe Diabetic)?. My wife filed another case me U/s. 125 Cr. P. C. Case NO.167/2009, date 16/12/2009.I am millions miles away from the genuine and authentic investigation and inquiry. No inquiry, investigation were executed against the F.I.R lodged by my wife. It is very painful, lamentable as well as heart rendering, breath taking affair to me and my family. My heart bursts into guffaw when I see the nature of the inquiry and investigation. One thing is as clear as crystal to me that the law and the task of the law enforcing agencies vary from man to man. A new proverb is going to take birth very soon that "Justice for the rich and Injustice is for the poor" A rich reserves the right to indulge in any kind of heinous business but the poor is restricted to involve in any type of excellent deeds" To see all these my heart is about to come in the mouth and the ground under my feet gets shook. In a word all types of Law are for the poorest and the richest will enjoy the richest judgments from all quarters.

After coming form the DumDum Central Jail, I mat with the BAGUIATI POLICE O.C. Mr. Goutam Mitra, and asked him politely: “ SIR I FAILED TO UNDERSTAND THAT I MADE SO MANY ENTIRIES INTO YOUR G.D.E. BUT YET NO ACTION SO FAR HAS NOT BEEN TAKEN FORM YOURSELF” then BAGUIATI POLICE O.C. Mr. Goutam Mitra, went through all my papers (20 pcs. Adult S.M.S., Adult picture with the boy, G.D.E, MANY MANY OTHER PAPERS RELATED TO MY CASE and TWO c.d.). After seeing all my papers he told me that I cannot take any action until and unless you lodge a case against all of them.

Then I Prayed to the Ld. C.J.M at Barasat court to lodge the case, against the alleged person. (the payer to the Ld. C.J.M. is enclosed which is self-explanatory) after filing the case the BAGUIATI POLICE O.C. Mr. Goutam Mitra, and I.O. Mr. Prasenta Kumar Das, Mr. Ajay Kumar Ghosh, in stead of taking not any take proper investigation/ not take any action/ not take any type of query to recover my Cash and Gold form the house of Shankar Kumar Samanta, The BAGUIATI POLICE O.C. Mr. Goutam Mitra, and I.O. Mr. Prasenta Kumar Das, Mr. Ajay Kumar Ghosh, took my case as a Golden Goose, and how much money BAGUIATI POLICE O.C. Mr. Goutam Mitra, and I.O. Mr. Prasenta Kumar Das, Mr. Ajay Kumar Ghosh, has taken is well known to them. Neither he took any take proper investigation/ not take any action/not take any type of query nor he did roundup them against my case.

When I saw that already near by 70-80 days went by “ I went to the BAGUIATI P.S. to know the status of the case then BAGUIATI POLICE I.O. Mr. Prasenta Kumar Das, Mr. Ajay Kumar Ghosh, became outraged me and my mother that if you ask about Shankar Kumar Samanta and his family I will sentence you and your family in the Jail, all their languages is so much filthy dirty which I cannot express front of you.
As I’m 100 percent innocent so I screw up my courage to place my grievances to every body in order to get redress. So I want to let my matter informed all the Indian and others. I wrote my matter to our local P.S., Local Councilor, all M.P., M.L.A., Minister in W.B. and Other States, C.M. in W.B., CBI Department, CID Department, S.P. and Dy.S.P.(N.) 24 Parganas, DGP Bhupindar Singh, All the I.P.S. AND I.A.S. OFFICERS. Governor in W.B, and President in India. P.M. in India, National/International Human rights department, AAP KI KACHEHRI – KIRAN KE SAATH, Kolkata Police, and all police officers in W.B. informed Kolkata Commissioner of Police, Manager S.B.I.-Branch: 24B, Nimtala Ghat Street, Jorabagan, Kolkata- 700006, West Bengal, India‎, Bank Ph. No.[protected]. My nation, all of the news channels, and all press, Talking with some NGO’s: 1. Universal Right and Duty for Human to Abide URDHA, 2. Human Right Commission’s Mr. Ujjal Paul and Mr. Shibaji Dasgupta. 3. Bhatat Bachao Sangathan BBS. 4. Forum for Social Justice and Development FSJD. 5. Ajjtak News Channel’s Miss Menogya. and many more, (anybody can’t help me/ fight for truth /don’t take proper investigation/do not take any action/don’t take any type of query/ Still Now, I see they all are in sound asleep. The reason is best known to them.
I hope you would care to me, your prompt action shall be highly appreciated and deserves to be lauded.

With kindest regards,
Dipak Kumar Adhikari
Tegharia(Dhali Para), NandanKanan. P.S.: Baguiati.
P.O.: Hatiara. Dist.: North24Parganas.
Kolkata-700059 Email: [protected]@yahoo.com
W.B. India. PH. [protected]
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    B Basak
    from Hyderabad, Telangana
    Mar 8, 2010
    Resolved
    Report
    Copy
    Resolved

    I am surprised and shocked by the inefficient way Airtel handles their customer service. The customer service reprensentatives donot know half the time why they are calling the customers. They are also very inffecient in terms of giving information or even connecting to the other concerned depts.
    They made repetitive phone calls and harassed me over the same issue of non-payment of phone bill. Firstly, Airtel sent my phone bill to a wrong address by assuming that I work for that company. Secondly, they disconnected my phone serives inspite of talking to two representative and telling them to send the bill to my correct company address. They said, it will take five business days for the bill to arrive, and yet they disconnected my services on the third day after talking to them. Not to mention that, inspite of talking to three representatives about this, thay kept calling me n number of times which was very disturbing and annoying!!! I had to spend a good number of hours trying to solve this situation since the representatives just refuse to listen to you.

    I am not sure why can't they update their system with the phone conversations they have so that customers don't get harassed for the same issue (for no fault of theirs) again and again.

    Unfortunately, my company is subscribing to Airtel for the corporate connection (another level of harassement) since if we don't go with Airtel and their prescribed phone plan, I don't get my phone bills reimbursed (which is part of my CTC). so, basically I would loose out on that money and in addition, would have to pay for my phone bills from my own pocket!!!!

    I hope consumers realize this kind of monopoly and that this would stop someday!
    Aug 14, 2020
    Complaint marked as Resolved 
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Nipun Tyagi
      from Noida, Uttar Pradesh
      Mar 8, 2010
      Report
      Copy

      Hi
      Today on 8th March 2010 at 8:11AM I got a missed call from a number [protected]. That was from Pakistan.I called back and nobody received.Then agian I got a missed call at 10:06 AM and I called again but this time the call was received by a man he told me that He is calling from Mumbai becoz I knew that he was from Pakistan I again asked from where you are calling but then he told that form Kolkata. He said to me that you have won a lottery prize of 25 Lakh and if you want to get the prize money then I will give you the number of Sanjay Singhnia......he said that you may call him and get the money.
      I got that its a fake call I cut it.
      and Now I will log a Police Complaint.
      So if you get such calls then please don't call or reply.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Manjusha Tukaram Barkade
        from Bengaluru, Karnataka
        Mar 7, 2010
        Resolved
        Report
        Copy
        Resolved

        Dear Sir,
        I have lost my airtel postpaid simcard, please block my sim as early as possible, my mobile number is [protected].

        Thanks in advance.
        Aug 14, 2020
        Complaint marked as Resolved 

        airtel postpaid sim card — sim blocked

        i have blocked my sim so plz give my puk number for my sim number [protected]. and information how to use that sim again

        Airtel Post Paid — Sim card to be blocked

        Dear sir,
        My mobile has been misplaced/lost. I want to block my card as soon as possible. Please do the needful. My mobile number is [protected]


        Regards,
        Shenbagavel S
        Block my simcard number [protected] and issue another sim with same number
        Dear sir,
        I have lost my sim card on 30th of october. kindly block the access to the sim card...the number of the sim card is [protected].. you can contact me on [protected].
        My home address is 117/613 Q block sharda nagar, kanpur

        Yours sincerely,
        Pradeep Srivastava
        dear sir,
        i have lost my mobile with airtel sim card please block the sim because others may miss use it. my no is [protected]. please it immediately
        dear sir,
        my no is [protected] & my name is vijay anil jatekar, i have lost my sim card, please block my sim card.
        Hi,

        I have lost my mobile with airtel sim card please block the sim [protected].

        Please it immediately
        Dear Sir,

        I have lost my Mobile phone in Delhi, So Please Block my Airtel Sim - [protected] till I will get new Sim of same number airtel showroom. Please do it immediately. I shall be thankful for this act.

        Thanks

        Tarun Sharma
        Dear Sir,
        I have lost my airtel postpaid simcard, please block my sim as early as possible, my mobile number is [protected].
        dear sir i have lost postpaid simcard please blok my sim as early as possible my number is [protected]
        pleas sir
        Respected Sir,
        I have lost my prepaid simcard, please block my sim as early as possible my mobile number is
        [protected].

        thank you.
        Helpful
        Found this helpful?
        11 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          Z
          Zubin T
          from Bengaluru, Karnataka
          Mar 7, 2010
          Resolved
          Report
          Copy
          Resolved

          I am an Airtel post paid customer for both a mobile connection and a broadband connection.

          3 weeks ago, on 16/02/2010, I booked a digital TV connection by sending an SMS of BUY to 54325.

          I was called by a customer service rep, asked to pay Rs. 999 using my credit via the IVR. This was paid and confirmed. The customer service rep took down all my details - name, address, cell phone number etc.

          Then nothing happened. Not a call, no SMS, no email.

          Despite multiple calls to the Customer Service helpline, and repeated assurances by various customer service representatives that I will be contacted by their team and given a Customer ID and installation date, nothing has happened so far.

          Despite having made a payment, I have been told by customer service representatives that my mobile number has not been registered in their systems.

          Bottom line: It's has been 3 weeks since my credit card was charged, and I still have not received even one call, don't have either a Customer ID and more importantly do not have an installed, working Airtel Digital TV connection.

          Tata sky and Dish TV come and install after an order is made in just 2 days, so it is very sad to see this dismal level of service from Airtel. If this is how Airtel "services" new requests for business, I can't imagine what the actual service levels for customers are like.

          The large number of complaints on this site itself is testament to the fact that this is a service to be avoided.
          Aug 14, 2020
          Complaint marked as Resolved 

          AIRTEL DIGITAL TV — installation not done even after 3 weeks

          Hi,

          I had requested to install a airtel digital tv, I got it in the offer while purchasing my lcd.
          I was told to generate customer id first and then to make a payment which I did promptly.After that comes the real problem to get the dish installed. I am chasing them to install connection since last 3 weeks. Every time I get a response that they will be there in half an hour.
          Please let me know what needs to done from my side to get this resolved.

          Customer ID# [protected]
          mobile no# [protected]
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            nitin chaube
            from Ratlam, Madhya Pradesh
            Mar 7, 2010
            Resolved
            Report
            Copy
            Resolved

            Airtel has been abusive with me and my friends. i am out of a job and therefore i have been unable to clear out certain dues. i do intend and i am awaiting clearances from my previous organization so that i can pay off some of my pending dues.

            They threaten to be abusive to me and my relations both family and firends and i hence i am forced to report this.

            i hope i get a certain help.


            Hi,

            I had a number of yours [protected]. I understand there are dues; however as of now i am out of a job for last 5 months and am trying to find foothold of sorts in medical practice. i am barely earning about 100 rupees a day and not enough to support a family. i am also awaiting clearances from my previous organization as also. as soon as i recieve my money from my awaited sources i shall definitely be paying off my dues.

            It has been an enjoyable experience till date and i do not wish to spoil it because your people call up and abuse me or my relatives or friends. i do not take any responsibility for anyone calling you back and abusing you or taking any actions against AIRTEL in such a case. I am awaiting a cheque sent by a sped post no[protected]in

            Kindly co-operate.

            Regards,

            Nitin Chaube
            Aug 14, 2020
            Complaint marked as Resolved 
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Ram Desurkar
              from Bengaluru, Karnataka
              Mar 7, 2010
              Resolved
              Report
              Copy
              Resolved

              My age 62 years no income sources, so my married daughter send some amount mothly to me. I have one handset to speak with her. my airtel sim no.[protected], yesterday[protected] night @9.30 i recharge Rs. 150/- I got full amount to speak.
              Daily I sleep @ 11pm & getup @ morning 5.30 for yoga. to day[protected] I getup at same time I want to speak with my daughter and I shocked to see that one airtel message was on screen that you download jawa game so we duducted Rs. 93/- from your account. how it is possible.small amount Rs.one also very costly for me & there is nobody with me who touch my handset & download or make call to others. so I request to reasponsible person of airtel please send my amount as soon as. dont take amount from other mobiles a/c like this..Amount of Rs.one also very costly for some peoples like me
              thanks for nice service.
              Ram Desurkar- from Belgaum-Karnataka
              Aug 13, 2020
              Complaint marked as Resolved 

              Airtel Sim Card — Deductions of amounts

              I have airtel connections in my father name (Satish Sarin) bearing the scheme of 99 for one year and then life long free .Period of one year is over long back and recently I recharged my card for 100 and talk time displayed 86 after which I made call of 5 displayed and balanced remaining 54.I couldn`t get calculations difference.Also, I am getting repeated silly jokes and deductions of 1.50 daily.Sometimes also get message amount 30 has been from U`r account.I am confused about deductions from reputed company of airtel.I am in Pune and when I ask Airtel personnal in Pune I`m getting reply that my mobile is of Mumbai so I have to contact mumbai.Airtel has a big communication network and I really don`t know why the complaints are not taken in Pune.
              teri maa ki
              i am rohit ray i am repeatedly getting message from 64611010 every twice or thrice in a month and after i receive the message Rs 10 /message is been deducted from my mani balance. i have complained several time to customer srevice but of no use thes that call after few hours i have not received the complete data or even they dont understand my problem that how to solve my problem .i am totally frustrated by the deduction of my balance . plz do something.

              In the message it is written ( Thank you for using Airtel Live Services. you can now download the best games ... then they give i link... only on Airtel Live!
              i want airtel recharge service on my sim so that i can recharge any airtel sim from my no my no for this service is [protected]

              thank you please activate this serviice as soon as possible
              i want airtel recharge service on my sim so that i can recharge any airtel sim from my no my no for this service is [protected]

              thank you please activate this serviice as soon as possible

              Airtel Sim Card — Deduct amount from my sim

              airtel prepaid sim card :Deduction of Rs 99/-
              I have Mobile no [protected] On[protected] at midnight 01.30 am I received a message from 54321 "Thanks for downloading Jawa Game. You have been charged 99/- Rs”. How these unknown services deduct amount from my account because I did not downloaded any think, I make complaits to executive officer Name:Raficq he promised that u will receive ur deducted amount till 9th march10 but till today there is no any reasponce from them again I make another complain after 9th miss. Chitra executuve was on line she shocked me if you blame airtel I will stop ur mobile service.
              dear reasponsible officer will u look after this matter & return my amount.
              AIRTEL MOBILE AMOUNT DUDECT SOFTWERE DOWNLOAD PLEASE
              Dt: 19.03.2010

              Dear Sir/Madam

              Re: Wrong Miss Call From This No. [protected]

              Please give above cell no address . I was Called several time no left . Not answer .

              thanks & rgds
              dorababu
              sir every day in my sim a call comes and says that i will cancel ur no...
              hi i want the details of my prepaid no. [protected] . i want call details of 2 months and time and time duration also.
              THey scammers now waste dont use them use with me many times bad response when i ask refund
              Helpful
              Found this helpful?
              11 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Karthick
                from Salem, Tamil Nadu
                Mar 6, 2010
                Resolved
                Report
                Copy
                Resolved

                Hi,

                The Hello tune codes provided by Airtel in their website is totally wrong. I have tried all four codes for setting "Arms Wide Open" Song From the artist "Creed" But the song did not exist. Also I lost 50 rupees because of this unupdated code.
                Aug 14, 2020
                Complaint marked as Resolved 

                Airtel — wrong dill detail and cheating

                Dear Sir,

                i am using air tel services since last 2 1/2 yr but from jully 2007 they charging me for international roaming that was not at all requested by me. after puting complent in costumer care they finaly come with result that will reversal of total amount from jully 2007 to june 2008 total (amount @ 149 p.m.) in the next month bill but they give only 2 month reversal that 2 month reversal is wrongly adjusted in the monthly bill.

                my mob # +[protected]

                rgds
                shashank
                [protected]
                my no [protected].i want to know nov and dec08 receiving and dailed call list pl sent me details as early as possible.

                air tel mobile — 3 times call rate taken

                i have a mobile [protected] which is from air tel and they are cutting the call rate 3 times more than the normal call rate on 22 and 23 i made call 10 minutes they have taken 176 rupees.

                air tel mobile — Wrong Hello Tune

                I received a promotion call from Air tel hello tunes and they asked me to take the services. I asked them if they can put a specific hello tune than only activate this service. The song was " Jisko Nahi Dekha humney kabhi uski jarorat kya hogi ai Maa teri surat sai alag bhagwan ki surat kya hogi" But the providers put a funny hello tune some Gujrati song Teri surat to. Ridiculas it was and more so I was charged before confirmation of correct tune.
                I immediately asked to stop this. It is ridiculous that Air tel is charging money without providing the desired services/product (caller tune in this case)
                They should appolise and refund money plus disturbance cost. My mobile no is [protected]
                Vinay Verma
                The Same happened for the below song

                1751390 Thuli Thuli Haricharan Tanvi Paiya Tamil Songs New Arrivals
                can anyone please send me airtel hello tune code for song " a dil k mushkil hai jeena yaha, jara hat k, jara bach k, ye hai mumbai meri jaan."

                please send me ur response at [protected]@yahoo.com
                Airtel is so unethical. My number is [protected] and airtel always charges me Rs. 30 for caller tunes that I do never subscribe. When I call there service center, the customer care representative tells me that he can deactivate but can not refund me the money. Airtel is such a fradulent company. Please don't use airtel at all. There is no one in this company that responds to the calls. Such unethical practices by this company has already earned a very bad name. Airtel if can't sell good services, should stop cheating comsumers. Something must be done against such fradulent activties by Airtel but our Indian Goverment does nothing for common person and therefore such things will go unnoticed. No fines to Airtel, nothing!!!
                The Hello tune codes provided by Airtel in their website is totally wrong. I have tried all four codes for setting, but the song did not exist. This is worst service pls upgrade it or close the hello tunes option.
                set the callar tune
                mobile number
                : [protected]
                I also have a similar experience as Mahesh has. I never subscribed to caller tunes but Airtel has been charging me Rs.30 a month. I asked them to stop my subscription, and so far they have not done it.

                George Kandathil
                i had renewed caller tune recently it was goin fine but then recently i had this offer to change the caller tune by callin 530309 ...when i call i listen to the hello tune but never confirmed it. as such i cant by mistake too because i have got a touch phone, still i get charged and the caller tune changes unnecessarily .i spoke to the customer care and all i get is"system is showing it" and "we cant refund the money".unethical means of earning is what airtel knows .when the customer care got fedup he tells ill transfer the phone to some better person and what i get is to hear the new airtel tune for long minutes .believe me i am having a long list of all the names of the customer care executives with me just to solve a single problem which is still on its way to be solved and dont think they can help me any further than this.please if anyone can suggest me a method to get my refund please help email id:[protected]@gmail.com
                Ref : Mobile no. [protected]

                I had a call from [protected] when I have received this call at 4.30 pm on 16/5/11, song is there so I reject this call,
                After that I have received a message from 543211 which is given below,
                “ Thank you for continuing with hellotunes.you will be charged rs.30 as monthly rent.Now set a hello tune absolutely free, call 543215(@re1/min).
                Rs.30 is deducted from my balance without my concent.

                This is nothing but a process of cheating innocent people and squeezing their hard earned money.

                Please refund the total amount deducted (Cheated) from my account within 2 hours else get ready to face legal action against you at your cost and consensus.

                Hope you will not activate any service in future on my mobile without my consent.
                Helpful
                2 other people found this review helpful
                2 found this helpful
                14 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Damanjeet Banga
                  from Chennai, Tamil Nadu
                  Mar 6, 2010
                  Resolved
                  Report
                  Copy
                  Resolved

                  Hi,

                  I applied for Airtel DTH through Vriti Infocom.
                  I showed some interest on a airtel DTH website.. and next morning I was contacted by an agent from Vriti Infocom and he stayed online with me till i transferred money from my online account. he promised that an Airtel Engineer will come in the evening and install Airtel DTH and also activate it before he leaves.

                  But its been 2 days now. No one has come to me. Vriti people do not answer my phone call neither do they reply the emails.

                  I am affraid that they might have cheated me and taken my money.

                  Whatever they do but they have lost my trust. and now I am really regretting my decision of going for Airtel DTH. No company should make false claims if they can't stand upto them.

                  and Airtel how can you let such people indulge in your business and destroy your reputation.
                  I won't be recommending Airtel DTH to any one.

                  and Vriti people are fraud... Don't get stuck with them.
                  [protected][protected][protected][protected][protected][protected][protected]
                  My Details:
                  Name * Damanjeet Banga
                  Your Form Reference Number is 2113658.
                  Please quote this number in all future references.
                  You have to make a payment of Rs. 4200.0

                  (This includes all taxes, less the special discount offered by us).

                  towards buying the product Gold Pack.
                  [protected][protected][protected][protected][protected][protected][protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 

                  vriti infocom pvt ltd [ airtel digital tv ] — cheating [ false promise ]

                  dear sir


                  i have bought two airtel digital tv connections at that time their reprasantative told me that there is free goa trip for two persons on each connection two day three nights in hotel four star lunch dinner
                  train tikits all is total free its all from vriti infocom pvt ltd
                  but i dont have get still that free trip and not even proper answer from mr taufique head of vriti infocom pvt ltd
                  i have emaid him many times and try to contect at phone but he avoid me
                  thank and best regards
                  naresh p tulsyani
                  haresh c tulsyani
                  I was also promised a free goa trip on purchase on AIRTEL DTH connection. Forget about the trip, I am unable to get the connection from AIRTEL. Nor they are giving us refund.

                  This is a clear case of fraud.
                  Airtel DTH Complaints - Vriti Infocom being total frauds and Airtel its a mistake doing business with them.


                  Vriti Infocom being total frauds and Airtel its a mistake doing business with them.

                  Hi,

                  I applied for Airtel DTH .I showed some interest on a airtel DTH website.. and next morning I was contacted by an agent from Vriti Infocom .He called me ten times to get the money and once I gave hi the money he didnot even give me a bill. I got a bill on third day after requesting him/calling him 5 times .

                  He promised that an Airtel Engineer will come in the evening and install Airtel DTH and also activate it before he leaves.

                  But its been 7 days now. No one has come to me. Vriti people do not answer my phone call neither do they reply the emails.

                  Mr. Punit Saxena is the incharge here and he has stopeed taking my calls too.

                  I am affraid that they might have cheated me and taken my money (4040/-).

                  I have completely lost trust in AIRTEL DTH and i m regretting my decision of chosing them. No company should make false claims if they can't stand upto them.

                  I won't be recommending Airtel DTH to any one.When i call DTH customer care I keep waiting for 10-10 mins and my call is kept on hold and no customer care representative responds.

                  DONT GET STUCK WITH VRITI. DONT GET STUCK WITH AIRTEL DTH too.

                  Japinder
                  I have also baught AitTel digital TV from Vriti Infocom Pvt. Ltd. B-70, Sector-63, NOIDA - 201307 (UP) Tel:[protected], Fax:[protected] [protected]@vriti.com Web: www.vriti.com on 9th June 2010 in Rs 1590.00 but it is not intalled yet. I mailed to Vriti and airtel but no response has recieved. I faxed to vriti but no reply by vriti and phone number of vriti is not responded. I realy cheated by Vriti and airtel

                  A N Rawat
                  Yes, I do agree with statement above.

                  Even i have purchased a Airtel DTH connection from Vriti Infocom Pvt. Ltd. ( B-70, Sector-63, NOIDA - 201307 (UP) Tel:[protected], Fax:[protected] [protected]@vriti.com Web: www.vriti.com )
                  Set Top Box got installed at my place on 3-Aug-2010. but till date it didnt got activated.
                  Even i talked to Customer Care and all concerned persosn regarding the issue. But as said i got "No response".
                  Look like they are not interested in Customer queries at all.
                  Also, I tried to connect to Vriti Infocomm office but got no response from them.
                  Best part i have seen in Airtel Service is 'No one is ready to take the responsibility'. Every one is transferring the call to other Department and at last I get the response that It is not the concerned Department.

                  I have the Cash payment reciept and also I have got my Customer ID but still Customer Care is saying that we cannot log any complaint againt this. Isn't that sound wierd.
                  Lets Hope if Consumer Forum can help me resolve the issue.

                  Anyways Guys ...request you all ...Please DO NOT GO FOR AIRTEL DTH at all.
                  Look like Airtel DTH is just a Fraud and nothing more than that.

                  Thanks,
                  Amit Singh
                  [protected]
                  VERT True (Vriti Infocom Pvt. Ltd. ( B-70, Sector-63, NOIDA ) is a big Cheat. He never instals in in time.
                  POOR SERVICE.
                  BIG CHEAT.DOn't Purchase any thing from him

                  Bharti Infocom Airtel — recharge not activated

                  my mobile number [protected] which is an add on number with a bada gup shup plan with a monthly rental of Rs 250 per month. we have been continuos in contact with airtel service providers from january 19 th 2010, so as to deactivate our bada gup shup plan and change our post paid billing to prepaid one. For this we have even given Rs 100 advance as a recharge service on 19 th january 2010 and cleared till that day billing also with all the formalities which they asked .we even have the receipt with number 2826. We are visiting their office 3 - 4 times and many calls ,but no action till day i.e 16th august has been taken. they say we have no records and we will not do anything.Please take this matter seriously .I want my money back which is being unnecessarily charged Rs 250 per month from jan to august that amounts to Rs 2000 + Rs 100 recharge month. I never expected this from Bharti infocom for such a small amount . Please refund my money as soon as possible.Please dont harass us and i hope you will take strict action against this.
                  contact us on [protected] , [protected] number
                  i paid to verti infocom rs.3000/- for airtel dth services. on 23 rd august10 .they promised install the dth on very next day.. now today is 25th there is no communication at all from their side . i enquired about it they give non satisfactory answer. my name is kishor kumar jha, rece no. 3958 dated 23/08/10

                  Airtel dth thru vriti infocom pvt ltd — Non receipt of set top box installation so far

                  On 6th Sep 2010 I received sms msg " Hello airtel dth this is to inform you that airtel is giving you a digital settop box to your mobile No absolutely free Please login www.airteldigitaldish.com" In response to my logging I received an email to give my details and vritiinfocom site opened and i receive airtel dth packs offers. I chose economy pack offer in which I have to receive free set top box free installation and 4 month subscription of airtel economy pack consisting 165 channels. I deposited thru netbanking Rs 1600- on 9th September. Vritiinfocom product ID 8025 Reference Form No.2626651 Vritiinfocom contact person was Brajendra Kumar L/L No.[protected] Mob No.[protected] email ID ; brajendra.[protected]@vriti-interactive.com Dear customer,
                  Thanks for showing interest in Airtel Digital Tv.It gives us great pleasure to welcome you on Airtel DTH network.

                  AIRTEL DTH for
                  MPEG-4 DVB S2 technology for the best picture and sound
                  Free Installation
                  Free Home Delivery
                  Free Radio channels and Universal Remote
                  12 months warranty
                  Payment Link
                  http://offers.connectindia.in/checkout.htm

                  choose BillDesk for credit card and
                  CC Avenue for Debit Card, Netbanking, Itz Card,American Express
                  (citi bank secured services)

                  Product ID is 8025
                  after payment you will get a form reference number pls send the reference no.on the same e mail-ID for activation.

                  for any help feel free to call me on[protected] or mail to me at same e-mail ID.

                  Rs.1590 New Value Pack Offer
                  3 Months New Value Pack Subscription and FREE Installation
                  Get any 1 FREE Regional Top Up mentioned below
                  Select 1 from - Zee Marathi(1), Zee Bengali(1) Or Punjabi Plus(3)
                  Punjabi Plus Top Up includes 3 channels - ETC Punjabi, Chardikala, Zee Punjabi
                  FREE installation
                  Also includes 4 PPV (Pay Per View) Movie Channels
                  Includes free(3) and paid(3) games channels
                  Rs.1600 Economy Pack Offer - Website Special
                  4 Months Economy Pack Subscription and FREE Installation
                  Get any 2 FREE Regional Top Up mentioned below
                  Select 2 from - Zee Talkies (1), Zee Marathi(1), Bengali Top Up(3), Punjabi Plus(2)
                  Punjabi Plus Top Up includes 2 channels - ETC Punjabi, Zee Punjabi
                  Bengali Top Up includes 3 channels - Star Ananda, Star Jalsha, Zee Bengali
                  Also get 6 PPV (Pay Per View) Movie Channels - Hindi (3), English (2) and Regional (1)
                  Games include free(3) and paid(3) games channels
                  Free Installation
                  I deposited Rs 1600 on 9th Sept now neither brajendra kumar is picking my telephone nor they have provided airtel dth installation etc so far. Please do the needful
                  I also don't know that why airtel is being associated with such kinds of organisations. After reading the above said complaints, i became aware about these frauds. But i think airtel is not serious about their customers.
                  regards
                  anand
                  Hi,

                  I applied for Airtel DTH through Vriti Infocom.
                  I showed some interest on a airtel DTH website. and next morning I was contacted by an agent from Vriti Infocom and he stayed online with me till i transferred money from my account. he promised that an Airtel Engineer will come in the evening and install Airtel DTH and also activate it before he leaves.

                  But its been 5 days now. No one has come to me. Vriti people do not answer my phone call neither do they reply the emails.

                  I am affraid that they might have cheated me and taken my money.

                  Whatever they do but they have lost my trust. and now I am really regretting my decision of going for Airtel DTH. No company should make false claims if they can't stand upto them.

                  and Airtel how can you let such people indulge in your business and destroy your reputation.
                  I won't be recommending Airtel DTH to any one.

                  Airtel DTH — FRAUD BY AIRTEL DTH (VRITI ) PURCHASE DON'T GIVE ANY REQUEST ONLINE AND DONT BUY AIRTEL DTH

                  Hi,
                  On 6TH MAY i have shown interest in to Buy Airtel Dth on Airtel DTh website, so received call on 7th May at 12.56 noon I have booked a Airtel DTH through details given below as I have showed online request for contact , after making the payment I received a confirmation message that it will be get installed on 8th May at 12pm but I have not received any call regarding this and it has not been installed, I have also contacted coustomer care regarding this but no proper information provided me, after making paymnet I am struglling to get the installation at my point. I also got the customer ID as sms that is [protected]
                  I AM STRUGGLING FOR THIS AND NO CONFIRMATION FROM AIRTEL AND VRITI(ONLINEDELAS.IN) SIDE.
                  I am Mr Nageswar Rao.K, from Pune.Purchased Airtel DTH
                  online . Paid 1490/- by cash on[protected]. BILL NO 12607 dated
                  04/05/11. to a collection boy( mobile no. [protected]) and got a bill
                  in the name of Vriti infocom Noida. and got assurance that I will
                  get Dish connection by 05/05/11. Till date no had come to me or
                  telephoned me regarding this. Serving in Defence I applied two days
                  leave and waiting at home for fitment by your guys.
                  Five days past, hope I was conned, cheated by VRITI
                  (Noida) in name of Airtel. After reapeted reminders to your call
                  center and noida office( please check calls made to your call center
                  by my mobile number[protected]

                  I was fed up and made myself towards cyber crime police
                  pune office for complaint through our office, with all made call
                  logs to Airtel customer care and noida vritiinfocom and receipt of
                  payment.Airtel is very reputed company and it was degraded by this
                  Vriti people. And it throws bad light over Airtel and downs the repo
                  and decorum to people. Immediately I made up my mind to blogg this
                  to all my entire defence circles about this cheating.

                  K nageswar rao
                  varshik.[protected]@gmail.com
                  [protected]
                  Vriti Infocom being total frauds and Airtel its a mistake doing business with them.
                  Hi,

                  I, Ankit Bansal here from hyderabad applied for Airtel DTH through Vriti Infocom.
                  I showed some interest on a airtel DTH website.. and next morning I was contacted by an agent from Vriti Infocom and he sent a collection agent who collected the money and gave me the receipt with no 13364 he promised that an Airtel Engineer will come in the evening and install Airtel DTH and also activate it before he leaves.

                  But its been 2 days now. No one has come to me. Vriti people do not answer my phone call neither do they reply the emails.

                  I am affraid that they might have cheated me and taken my money.

                  Whatever they do but they have lost my trust. and now I am really regretting my decision of going for Airtel DTH. No company should make false claims if they can't stand upto them.

                  and Airtel how can you let such people indulge in your business and destroy your reputation.
                  I won't be recommending Airtel DTH to any one.

                  and Vriti people are fraud... Don't get stuck with them.

                  Ankit Bansal
                  [protected]
                  Hyderabad - 5000039
                  Hi

                  I have order online for Airtel DTH on 4th of October 2011 but nothing has happened yet(October 20th 2011). I have called and email Airtel DTH so many times but no action. Please see mail chain below.

                  I have paid online 4299.00 INR via my ICICI Credit card .

                  Please help me to handle this issue.

                  You can write to me @ [protected]@gmail.com

                  Best Regards,

                  -Madhu



                  -----Forwarded by Madhu on 10/20/2011 08:04PM -----

                  To: [protected]@airtel.in, [protected]@airtel.in
                  From: Madhu/
                  Date: 10/20/2011 07:57PM
                  Subject: Fw: Re: URGENT :: Information Required under Right To Information





                  -----Forwarded by Madhu on 10/20/2011 07:56PM -----

                  To: [protected]@in.airtel.com
                  From: Madhu
                  Date: 10/20/2011 07:34PM
                  Subject: Re: URGENT :: Information Required under Right To Information

                  Dear Harpreet,

                  There is no action from your side, please either return my money or send DTH as soon as possible.

                  Please provide me any contact number of your manager so that i can discuss my issue. I have called customer care so many time but no action so provide me any direct number of any manager.

                  Best Regards,

                  -Madhu



                  [protected]@in.airtel.com wrote: -----

                  To: Madhu
                  From: [protected]@in.airtel.com
                  Date: 10/19/2011 10:14AM
                  Subject: Re: URGENT :: Information Required under Right To Information


                  Dear Customer,

                  Thank you for writing to airtel digital TV.

                  This is with reference to your e-mail regarding instalation issue.

                  Please accept our apologies for the inconvenience faced by you.

                  We would like to inform you that as per our telephonic conversation with you on mobile number[protected]xxxx dated: 19th October 2011 we have forwarded your request to concerned team and you would be contacted at the earliest.

                  We look forward to a long and fruitful association with you.

                  Regards,
                  Harpreet Kaur
                  airtel digital TV

                  Know more about airtel digital TV

                  * Please keep your set top box switched on/standby mode for 30 mins while recharging, changing of package/ top up and booking a movie for seamless viewing of services.
                  * Registered telephone number/Address updation takes 24 hrs in system/website.
                  * You can know your customer ID through the menu option available on airtel digital TV.
                  * In case you get error code 6, please sms HR to 54325/[protected]** from registered mobile number and ensure that your set top box is on/standby mode for the next 30mins.


                  Note: In future to get information about any Airtel digital TV channels or top ups SMS GET<Channel Name> to 54325 from any mobile number*.
                  To add top up SMS ADD <Top up name> to 54325 from your registered mobile number* or ADD < Top up Name><Customer ID> to 54325 from any mobile number*.
                  To know your Balance, customer ID and validity SMS BAL to 54325 from your registered mobile number* or SMS BAL <Customer ID> to 54325 from any mobile number.
                  Now MTNL & BSNL can also use the 54325 services. MTNL/BSNL subscribers need to send the request to [protected].
                  *Charges applicable as per the operator

                  To recharge your account visit us www.airtel.in/digitaltv.
                  To order latest Bollywood, Hollywood and Regional movies SMS START to 54325 from your registered mobile number*.


                  DISCLAIMER AND CONFIDENTIALITY NOTE:
                  i) The information contained in this e-mail message is intended only for the confidential use of the recipient(s) named above. This message is privileged and confidential. If the reader of this message is not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that you have received this document in error and that any review, dissemination, distribution, or copying of this message is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail, and delete the original message.

                  ii) The sender confirms that Bharti Telemedia Ltd. shall not be responsible if this email message is used for any indecent, unsolicited or illegal purposes, which are in violation of any existing laws and the same shall solely be the responsibility of the sender and that Bharti Telemedia Ltd. shall at all times be indemnified of any civil and/ or criminal liabilities or consequences thereof





                  Madhu

                  10/18/2011 11:19 AM

                  To
                  [protected]@in.airtel.com
                  cc

                  Subject
                  Re: URGENT :: Information Required under Right To Information

                  P Please do not print this e-mail unless it is absolutely necessary P






                  Dear Sir/Madam,


                  I am still waiting for my DTH, I have placed order on 4/10/2011. Please install by DTH by Today end of the day or please refund my amount so that I can take some other connection.

                  It is more than 15 days now but no installation but your customer care executive said it will be installed in 24 to 48 hours on 4th when I order the DTH...

                  It is my request please solve this issue ASAP otherwise I would like to take help from consumer court to deal with it and my mentally frustration and inconvenience created by Airtel DTH.



                  Best Regards,

                  -Madhu






                  [protected]@in.airtel.com wrote: -----
                  To:
                  From: [protected]@in.airtel.com
                  Date: 10/13/2011 01:40PM
                  Subject: Re: URGENT :: Information Required under Right To Information

                  Dear Customer,

                  Thank you for writing to airtel digital TV.

                  This is with reference to your e-mail regarding installation.

                  We sincerely regret for the delay in responding to your mail and
                  inconvenience caused to you.

                  We would like to inform you that as per our telephonic conversation with
                  you on mobile number 981800xxxx dated: 13/10/2011, we have forwarded your
                  request to concerned team and you would be contacted at the earliest.

                  We look forward to a long and fruitful association with you.

                  Regards,
                  Deepti Nigam
                  airtel digital TV

                  Know more about airtel digital TV

                  Now watch Ready @ just Rs. 40 on Channel No. 155. To watch today, SMS
                  "BOOK 155 to 54325" from your registered telephone number. BSNL/MTNL
                  customers can SMS BOOK 155 to [protected].
                  Please keep your set top box switched on/standby mode for 30 minutes
                  while recharging, changing of package/ top up and booking a movie for
                  seamless viewing of services.
                  Registered telephone number/Address updation takes 24 hrs in
                  system/website.
                  You can know your customer ID through the menu option available on
                  airtel digital TV.
                  In case you get error code 6 after recharging your account, please sms
                  HR to 54325/[protected] from registered mobile number and ensure that
                  your set top box is on for the next 30 mins.

                  Note: In future to get information about any Airtel digital TV channels or
                  top ups SMS GET<Channel Name> to 54325 from any mobile number*.
                  To add top up SMS ADD <Top up name> to 54325 from your registered mobile
                  number* or ADD < Top up Name><Customer ID> to 54325 from any mobile
                  number*.
                  To know your Balance, customer ID and validity SMS BAL to 54325 from your
                  registered mobile number* or SMS BAL <Customer ID> to 54325 from any mobile
                  number.
                  Now MTNL & BSNL can also use the 54325 services. MTNL/BSNL subscribers need
                  to send the request to [protected].
                  *Charges applicable as per the operator

                  To recharge your account visit us www.airtel.in/digitaltv.
                  To order latest Bollywood, Hollywood and Regional movies SMS START to 54325
                  from your registered mobile number*.


                  DISCLAIMER AND CONFIDENTIALITY NOTE:
                  i) The information contained in this e-mail message is intended only for
                  the confidential use of the recipient(s) named above. This message is
                  privileged and confidential. If the reader of this message is not the
                  intended recipient or an agent responsible for delivering it to the
                  intended recipient, you are hereby notified that you have received this
                  document in error and that any review, dissemination, distribution, or
                  copying of this message is strictly prohibited. If you have received this
                  communication in error, please notify us immediately by e-mail, and delete
                  the original message.

                  ii) The sender confirms that Bharti Telemedia Ltd. shall not be responsible
                  if this email message is used for any indecent, unsolicited or illegal
                  purposes, which are in violation of any existing laws and the same shall
                  solely be the responsibility of the sender and that Bharti Telemedia Ltd.
                  shall at all times be indemnified of any civil and/ or criminal liabilities
                  or consequences thereof






                  Madhu To
                  [protected]@in.airtel.com
                  ]
                  Subject
                  10/11/2011 12:44 Re: URGENT :: Information Required
                  PM under Right To Information
                  P Please do not print this e-mail
                  unless it is absolutely necessary P









                  Dear Subhash,

                  There no installation yet, please update me when you people will send STB
                  and installed it.

                  I think now there are more than 170 hours now but no installation but you
                  customer care executive said it will be installed in 24 to 48 hours...



                  Best Regards,

                  -Madhu



                  [protected]@in.airtel.com wrote: -----
                  To: Madhu
                  From: [protected]@in.airtel.com
                  Date: 10/09/2011 12:06PM
                  Subject: Re: URGENT :: Information Required under Right To Information


                  Dear Customer,

                  Thank you for writing to airtel digital TV.

                  This is with reference to your e-mail regarding installation issue.

                  We sincerely regret for the delay in responding to your mail and
                  inconvenience caused to you.

                  We would like to inform you that as per our telephonic conversation with
                  you on mobile number[protected]xxxx dated: 09/10/2011, we have forwarded
                  your request to concerned team and you would be contacted at the earliest.


                  We look forward to a long and fruitful association with you.

                  Regards,
                  Subhash Prashad
                  airtel digital TV

                  Know more about airtel digital TV
                  Now watch Ready @ just Rs. 40 on Channel No. 155. To watch today,
                  SMS "BOOK 155 to 54325" from your registered telephone number.
                  BSNL/MTNL customers can SMS BOOK 155 to [protected].
                  Please keep your set top box switched on/standby mode for 30 minutes
                  while recharging, changing of package/ top up and booking a movie
                  for seamless viewing of services.
                  Registered telephone number/Address updation takes 24 hrs in
                  system/website.
                  You can know your customer ID through the menu option available on
                  airtel digital TV.
                  In case you get error code 6 after recharging your account, please
                  sms HR to 54325/[protected] from registered mobile number and ensure
                  that your set top box is on for the next 30 mins.
                  Note: In future to get information about any Airtel digital TV channels or
                  top ups SMS GET<Channel Name> to 54325 from any mobile number*.
                  To add top up SMS ADD <Top up name> to 54325 from your registered mobile
                  number* or ADD < Top up Name><Customer ID> to 54325 from any mobile
                  number*.
                  To know your Balance, customer ID and validity SMS BAL to 54325 from your
                  registered mobile number* or SMS BAL <Customer ID> to 54325 from any
                  mobile number.
                  Now MTNL & BSNL can also use the 54325 services. MTNL/BSNL subscribers
                  need to send the request to [protected].
                  *Charges applicable as per the operator

                  To recharge your account visit us www.airtel.in/digitaltv.
                  To order latest Bollywood, Hollywood and Regional movies SMS START to 54325
                  from your registered mobile number*.


                  DISCLAIMER AND CONFIDENTIALITY NOTE:
                  i) The information contained in this e-mail message is intended only for
                  the confidential use of the recipient(s) named above. This message is
                  privileged and confidential. If the reader of this message is not the
                  intended recipient or an agent responsible for delivering it to the
                  intended recipient, you are hereby notified that you have received this
                  document in error and that any review, dissemination, distribution, or
                  copying of this message is strictly prohibited. If you have received this
                  communication in error, please notify us immediately by e-mail, and delete
                  the original message.

                  ii) The sender confirms that Bharti Telemedia Ltd. shall not be
                  responsible if this email message is used for any indecent, unsolicited or
                  illegal purposes, which are in violation of any existing laws and the same
                  shall solely be the responsibility of the sender and that Bharti Telemedia
                  Ltd. shall at all times be indemnified of any civil and/ or criminal
                  liabilities or consequences thereof





                  Madhu
                  < .com> To
                  [protected]@airtel.in
                  cc
                  10/07/2011 02:03 PM
                  Subject
                  URGENT :: Information Required
                  under Right To Information

                  P Please do not print this e-mail
                  unless it is absolutely necessary P












                  Dear Sir/Madam,

                  I entered a query regarding buying a new DTH connection on Airtel web site
                  on 3rd Oct'2011 and I got the call from from airtel office on 4th October
                  and customer care executive explained me the I need to pay 4299 for my new
                  DTH connection and it will be installed between 24 to 48 hours. Based on
                  customer care executive statement I have order the product(Airtel HD STB
                  with recorder) on 4th October 2011 around 11:00 AM in the morning using my
                  ICICI Bank Credit Card(ending with XXX2002). He had taken all the
                  information about my transaction like trasation reference number, amount,
                  etc and gave a commitment that it will be installed with in 24 to 48
                  hours.

                  But till now nothing has been done. I have called Aittel customer care
                  many time but every time executive gave me new time but nothing happened.

                  Can you please provide me information if you people can not installed on
                  time then why you people gave wrong statements on phone to get new
                  customers.


                  Transaction detail(I have also attached the screen shot of website where I
                  pay the money):

                  04/10/201 74568221277150091400184 VRITIINFOCOM-BILLDESK Rs. 4, 299.00
                  1 (DR)




                  NOTE: my register mobile number with Airtel DTH account is +91
                  981-800-xxxx


                  If you have any query, please feel free to call me @ +91 981800xxxx


                  Best Regards,

                  -Madhu
                  Helpful
                  Found this helpful?
                  15 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rakeh Birla
                    from Chandigarh, Chandigarh
                    Mar 6, 2010
                    Resolved
                    Report
                    Copy
                    Resolved

                    We purchased the Airtel No.,+91-[protected] on[protected]. The security of Rs 500 was taken from my HDFC Acc.We have surrendered this number 2.5 yrs ago but still we have not received our security back. We have contacted in Airtel Office(Levin Communication,SCO No. 41,42; Surya Complex, Patiala) with Anjana Thakur(+91-[protected]) ,Mukesh Kumar and Sunita number of times but not recieved any positive response till date.
                    We are harassed all the times we try for reimbursement.
                    Solution of my complaint We need our security back with interest from the day the connection was closed and proper compensation for harrasment we faced.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    i am customer of airtel. my mobile no.is[protected]. i hav migrated my account from post paid to prepaid on06.12.2008. i hav not receieved the security amt, as iwas told that iwill receive within 40 days. kindly do the needful
                    I had postpaid conection of airtel wide no. [protected] in the name of Aggarwal Bhandhu Associates which was converted to prepaid in july 2008 and I was informed my securtiy amount will be refunded to me with in a week but even after contacting them so many times the security was not refunded.
                    security amonut 7500/-
                    security was taken in the name of international security.
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Pramod Shankar Badatia
                      from Delhi, Delhi
                      Mar 6, 2010
                      Resolved
                      Report
                      Copy
                      Resolved

                      Dear Sir,

                      This is really an issue that we are subscribing to hellotune packages to make our friends hear our hellotunes as soon as they call us. But actually what happens, when we/they call how to copy the hellotunes is being announced. And by the time the song is played its too late and people generally pick up the phone. So the hellotune is of no use.

                      There fore my request is to stop the announcement of copieing the hellotune before playing the hellotune.

                      regards,

                      Pramod
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        T
                        TARUN BHOWMIK
                        from Mumbai, Maharashtra
                        Mar 6, 2010
                        Resolved
                        Report
                        Copy
                        Resolved

                        i am tarun bhowmik,mumbai. i am receiving massages from 53636.i complained to Airtel customer as i holding airtel sim card,they told that they cant stop that kind of massage.but they are the tele service company and any unwanted massage is received by their customer then should look the matter.becsue the massages are sending by unknown persons and i am as a customer of airtel suffering.i think it is the duty of mobile service provider in case any massages are sended by a registered dealer registered with the code 53636 and i think mobile has got the power to stop them from sending such massages to airtel customers. there is some system to block the spam mail if received in my mail id,in that case also there should be some system to block those ids.
                        tarun bhowmik,mumbai
                        e-mail:[protected]@gmail.com
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        hi sir my no is [protected] it has been blocked by mistake it is asking some puk code plzsolve my problem as soon as possible
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          C
                          Complainant802719
                          from Chennai, Tamil Nadu
                          Mar 6, 2010
                          Resolved
                          Report
                          Copy
                          Resolved

                          This is the letter to Nodal office of Airtel, Bangalore
                          [protected][protected][protected][protected]
                          To whomsoever it may concern,

                          I had applied for a new Airtel connection with your staff in Banglore. After a discussion, I was told that the connection would be set up within 10 days. First time when I applied my application got rejected saying that no feasibility. I stay in Kormagala first block.
                          Second time after 15 days again another airtel person had called me and said he has done all the feasibility check and port verification and he found that port is available also he has promised me this time I will get the connection. He has seen my first rejected application.

                          After 10days of second application airtel person says that there is an approval still pending and hence no work can start. On asking how long it will take, he says that at times it takes a month to get the connection. On trying to contact him again to further discuss this, my call was continuously being rejected from his side.

                          My question is if that if it takes such a long time, why we received the FALSE commitment of 10 days and above that if there were approvals pending?
                          Also Why airtel executive has taken my second application and the money even after knowing that first time application is rejected.
                          Airtel Broadband is NOT showing true professional behavior. Why Aitel is giving such false commitments?

                          I request to not retract from the commitment made and provide me the connection ASAP as per your commitment. I stay in kormanagla teachers colony and i don't see any reason for you not to enhance the existing ports.

                          Please do the needful asap.

                          Here is my details:

                          First time application number - TBLR0022128 collected by Rajesh(mobile - [protected])
                          Second time application number - TBLR0076909 ( collected by Arun - [protected], this person has given me commitment saying that airtel will issue the connection this time, He said he verified the port and feasibility.)

                          I have raised the customer care complaints but they haven't resolved my case properly- they are closing the call without giving me the proper answer. ticket number is 30008604 and 30191422

                          Regards,
                          Complaint marked as Resolved 
                          This complaint has been resolved. Please delete this posting. I have got the connection from Airtel 4G team. Looks like this complaint is still in active state. So, I request you to delete this posting
                          This is not for HP it is for Airtel broadband, by mistake mention the wrong company.. I am sorry for this. so, i am taking back this
                          Wrong comittment from Airtel
                          This is the letter to Nodal office of Airtel, Bangalore
                          [protected][protected][protected][protected]
                          To whomsoever it may concern,

                          We (R & R Salons Pvt Ltd) had applied for a new Airtel connection with your staff in Banglore vide your application No. 170860 dtd.14.10.2010. After a discussion, I was told that the connection would be set up within 10 days. First time when I applied my application got rejected saying that the documents were not proper for which once the same is submitted, it will be done in 10 days..
                          Second time after 5 days again when we checked he says that the application was rejected and the same was taken by somebody else. To get a new connection, it will take 10 days more.

                          .

                          My question is if that if it takes such a long time, why we received the FALSE commitment of 10 days and above that if there were approvals pending?
                          Also Why airtel executive has taken my second application and the money even after knowing that first time application is rejected.
                          Airtel Broadband is NOT showing true professional behavior. Why Aitel is giving such false commitments?

                          I
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            Geetesh Kumar Sah
                            from Hyderabad, Telangana
                            Mar 5, 2010
                            Resolved
                            Report
                            Copy
                            Resolved

                            1. I am a class one gazetted officer of the Indian Air Force. On getting posted to Air Foce Academy, Dundigal, Hyderabad, I purchased a prepaid Airtel sim no: [protected] from a retailer in the campus on 31st Dec 09.

                            2. I had gone for an important official duty to Coimbatore from 09th Jan 10 to 31 st Jan 10. On 15th Jan 10 my sim got deactivated without any warning like sms or a call from the customer care. Neither could i call anyone nor could i call up the customer care as to what has happened.

                            3. On finding out the reason for the deactivation from the retailer who had provided the sim to me, he informed that probably the airtel office has rejected the application form stating that the photo I had submitted is not valid.

                            4. On returning back to Hyderabad, I approached the Airtel Headoffice at Hyderabad and was directed to contact the airtel area manager of my locality for help. On contacting the area manager Mr Vinay, he refused to help me to get my phone activated nor did he get the balance in my mobile, paid back to me.

                            5. Upon my asking to get my documents pulled out for verification and to find out as to why have they rejected my application, Mr Vinay(Area Manager Airtel) refused to get them from the headoffice of airtel and show them to me.

                            6. As I mentioned, I am a class one gazetted offiecer of the Indian Air Force and had provided all the necessary documents as asked for with the application. These documents included my photograph in uniform, xerox of my driving license with photograph in uniform and the certificate of my residential address at the place of my posting attested by the Adjutant.

                            7. Firstly I would like to know first of all as to why have the airtel office has rejected my application stating that my photograph is not valid. And if they have rejected my application why havent they informed me by an sms or a call for the reason of my sim's deactivation.

                            8. Thirdly, why i am not been shown my own documents with the coments of the Airtel official who has rejected my application.

                            9. And lastly, the airtel area manager (Mr Vinay) is here for the customer's help and not to harrass them by stating that "If you want to verify your documents, then please get them yourself from the headoffice located at Warangal."
                            Aug 14, 2020
                            Complaint marked as Resolved 

                            Airtel — Service got deactivated without any reason

                            Hi,
                            Airtel all of sudden deactivated my services to the number [protected] on 15th oct at arround 9 PM. I called airtell customer services and they gave me an answer that they do not know what is the reason. The customer care executive Shradha said it would get activated in next four hours. Whole nigh i kept on trying and it did not happen. In morning at 8 AM a again called customer service and agin i was told the same story but nothing happened.

                            I cannot call anywhere and have to call from PCO or from my office to customer care as my number is deactivated.

                            Request ID:[protected] at 11 PM 15th Oct
                            Request id:[protected] at 8 AM 16th Oct
                            The customer care executive Shradha, was rude and asked me escalate it anywhere I want to.

                            No reason has been provided to me for the deactivation of the services.

                            Please help.

                            Airtel India — Connection Deactivation, without proper reasons

                            My mobile connection number [protected] was deactivated on 9th january 2009 on the grounds on documents not sumbmitted, though i had already submitted my complete documents when i had taken the connection( 3rd january2009). on quering at customer relationship office kondhwa i was told that company has changed that format and so i have to fill the form again, i did the same and was assured that my connection will start on monday evening, but on monday when i inquired I was told that the person who takes the forms has forgotten to take my form and so because of this my connection will be activated on tuesday.
                            I am suffering because of the their negligence. This type of things are not expected from Airtel. Plz Help.
                            I got my Airtel CUG number([protected]) on 19th Dec, 2008. It got activated on 21st Dec and on 27th Dec all outgoing calls were blocked. Why? Because my address verification was not done as I was not at home when the verification person arrived. After that, I've made innumberable calls to the customer care in Pune to send the Verification person again. At first they told me to go to the nearest Airtel center to submit the documents which when I did go to turned very dissappointing. I was told they cant help me with this and only the customer care can. The customer tells me the other way round. Also I requested for a soft copy of my billed amount which was not sent. I must say, the carelessness with which the customer care has handled my account is astonishing. I never expected this of Airtel and after being a loyal customer for long I will actively dissuade my friends not to buy Airtel. My problem is still not resolved and my security money of 500 is still stuck with them. A highly incompetent workforce.

                            Airtel Prepaid Connection — Deactivation of number without any valid reason

                            Airtel disconnected my number-[protected] saying that i had not credited my phone within 90 days and there were no incoming or outgoing calls made to the number.
                            These claims were false and i want them to check their database for the same.
                            Deactivation of airtel sim
                            without any reason
                            Sir i m using airtel prepaid
                            connection with cell no.
                            [protected] from last 4years. I
                            m a student so i remain outside
                            for 4month. My sim card validity
                            was til june 2012 & i used to
                            recharge my no. Online when its
                            validity is about to exhaust. But
                            last week my sim was
                            deactivated without any reason.
                            I m in chandigarh so i called their
                            no. [protected] but in vain.
                            No doesnt exist. I ALSO
                            SUBMITTED DOCUMENTS TWICE
                            WHEN COMPANY PUBLISHED
                            NOTICE IN NEWS PAPER. But still
                            they deactivated it. Plz help me.
                            Because next week after
                            completing my exam i m going
                            home(j&k) & dont want to loose
                            my number. Plz plz..
                            With regards
                            ABDUL BASIT

                            Airtel — My No. got deactivated without any warning

                            i have got a Air tel Prepaid connection 2 years back, and it was working fine till 15/05/2012 but now it is showing invalid Sim. we talk to Air tel and they said that your connection is closed because it is not used for long time but i have used my no. even on international roaming last in march 2012.
                            my question is that what the right they have to close my connection without ant warning or ultimatum?
                            As i have submitted my identity proof during connection so isn't it my identity now? so how can they closed my connection.
                            i want to go to court to sue Air tel for closing my connection. so please advise me what kind of documents are required to file a complaint?
                            Helpful
                            Found this helpful?
                            6 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              Bhuvnesh Chaudhary
                              from Delhi, Delhi
                              Mar 5, 2010
                              Resolved
                              Report
                              Copy
                              Resolved

                              Hello,

                              I had an AIRTEL connection and i was using an Iphone.

                              On 4th March 2010 it was stolen. I have lodged a complaint reference no GDE 190 in the nearest POLICE STATION.

                              I sent an email to [protected]@airtelindia.com seeking more information regarding the same. But, the reply was not satisfactory.

                              My queries are-

                              --- CAN AIRTEL TRACE THE HANDSET VIA IMEI NUMBER ?
                              --- CAN AIRTEL BLOCK THE HANDSET BY USING THE IMEI NUMBER ?
                              --- AFTER LODGING A COMPLAINT IN THE POLICE STATION, CAN AIRTEL PROVIDE ME WITH THE INFORMATION OF THE SIM NUMBERS USED AGAINST MY HANDSET IMEI NUMBER SINCE THE DAY IT WAS STOLEN ?
                              --- LODGING A COMPLAINT AS A GDE, WOULD THIS SERVE THE PURPOSE ?
                              --- I NEED TO KNOW ALL THE LEGAL OPTIONS ISSUED BY AIRTEL FOR GENERAL PUBLIC IN CASE OF THEFT OF MOBILES. IT WOULD BE BETTER IF A DOCUMENT ISSUED BY AIRTEL CAN BE PROVIDED.

                              LOOKING FORWARD FOR A TO THE POINT RESPONSE.

                              Regards
                              Bhuvnesh
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Subhashini
                                Mar 5, 2010
                                Resolved
                                Report
                                Copy
                                Resolved

                                Sir

                                We asked airtel to give a land line cum broadband connection and i told my requirement that few months or days , i will be using the line the remaining days i want them to put me either in safe custody or minimum plan when i am not using . They agreed and installed and i gave lot of notice via customer care ,emails to put me either in safe custody or minimum plan or else terminate my line since a particular date. They or not doing anything and continuing to send me bills even though we are not at home.

                                Give me a solution

                                Mrs Subhashini Madhavan
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  nishant00786
                                  from Ahmedabad, Gujarat
                                  Mar 5, 2010
                                  Report
                                  Copy

                                  Airtel Broadband not working
                                  I am being harrassed by Bharti Airtel Telecom as my connection is not working from a week. I have complained for several no. of times to the call centre, local office, employees but to no avail which has led to my monetry loss as i am daily online trader, Also they have changed the address of the connection on their own. Some of the request numbers given by their executives are 30087536,30134030,29976098,[protected],[protected]. Also now they say that your internet id has been terminated and are unable to give any valid reason for that. Kindly look in to the matter and do the needful,

                                  Regards,
                                  Nishant Loomba
                                  [protected]
                                  the airtel does not gives a good responses at any time it's a sticky broadband
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    SaiSanthosh
                                    from Hyderabad, Telangana
                                    Mar 5, 2010
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    My airtel prepaid mobile number is[protected] and am receiving news msgs from 55381 and could you please tell me how to unsubscribe. I did'nt subscribed it, the messages are received daily and today i got a new message stating that "NNEWS sms service would be renewed in 1 day. You will be charged Rs 1/d towards the renewal". I don't want any news messages, please tell me how to unsubscribe to get rid of this situation.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Airtel is looting us by sending message from 55381 and cutting RS 1/day whether we want or not. Your account balance will be deducted by Rs 1/Day.

                                    I did not ask for any news subscription from 55381. I have the internet, and I am happy to use that for getting free news services. Why the hell would I want to get a news message?

                                    I have been looking for any reply regarding this foul play that AIRTEL is playing with use OR someone with the help from AIRTEL. And, to my surprise, I did not see any suggestion to unsubscribe/block this.

                                    What the hell is going on. Is there any AIRTEL authority loking into this case or not? this is not a problem with one or two individuals. it's a massive problem. If it will not be seen, I am afraid I will have to leave AIRTEL.

                                    Thanks
                                    The answer has been found !!!

                                    To deactivate sms UNSUB CSCORE to 55383.
                                    Respected Sir,

                                    I am your AIRTEL prepaid customer, my mobile No [protected] i want to deactivate 55381 and AA-PROMO SMS services for my moblie at an early possible it is much inconvinience for me.

                                    Thanking you sir,
                                    Came across this page.. I think this is for you...
                                    http://www.airtel.in/starstop/faq.html
                                    Hi Guys,

                                    most of the comments provided do not yield any results. You would infact end up spending 3/- every time you send these messages.

                                    Instead of that, send STOP to 121 (toll free) and follow the instructions from the reply.

                                    Regards,
                                    Sandeep
                                    Agree with Sandeep. The best solution is to sms STOP to toll free number 121 and follow as per instruction. u can also periodically check for any unsolicitrd looting being done without our knowledge. IT IS YOUR MONEY AND U HAVE TO BE CAREFUL.
                                    Helpful
                                    Found this helpful?
                                    6 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Maumeet Ghosh
                                      from Kolkata, West Bengal
                                      Mar 5, 2010
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      TO WHOM IT MAY CONCERN

                                      i got a recharge done on my airtel prepaid connection for Rs.80. This recharge gives the offer that for 1 month the customer will be given 500 free sms daily. I got the recharge done on 25th Feb,2010 and got the service then. But the following day i was again being charged normal rates per sms. This was not to have happened.
                                      I lodged a complaint in the Airtel customer care and they said that my problem will be solved within 2nd March,2010 by 1.30pm. My problem was not solved by then and I called up again. I was then given the date of 4th March 2010. But my problem was not solved then too. I called up the customer care again and asked. They said that my problem will be resolved by today,i.e. 5th March,2010. But my problem is yet not solved and now i am not even being allowed connection to the customer care. I want my problem resolved ASAP.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 

                                      Airtel Prepaid — non functioning offered pack

                                      Hi,
                                      I have airtel number [protected] and had recharged with 108 rs pack for 250 free sms. However despite doing two recharges of 108 I am still being charged rs 1.50 per sms and despite giving a complaint on 09 nov numbered [protected] and was told that I would be reimbursed the overcharged money and that the problem too would be solved. Despite passage of 24 hours nothing has been done, neither have I been reimbursed the money nor has the charging stopped. Despite repeated efforts I am unable to get in touch with the help line and its really disgusting. The worst thing is that it’s a prepaid conection in which I am paying in advance and despite that I have to run around trying to get services which you have already taken the money for.
                                      Sorry to say but pathetic services and you should be really ashamed of this.
                                      Expecting a speedy solution to this problem
                                      Rajesh
                                      even my sms pack of 80 is not working frm today, it workd yesterdy..couldnt contact d executive also
                                      I have done recharge of 67 Rs. for Unimited SMS pack on my Airtel number. But from 7th march i am totally unable to send messages. I got a msg to TRY AGAIN everytime i try to send mesgs. I am fed of this and wish to switch on Idea. I think i done a mistake by choosing airtel. Airtel is a big brand and how careless it is towards his customers. I am saying this because i enrolled my complaints thrice but got no solution yet. Now they are saying to wait till 18th. I have my urgent work. Who will solve them ? Airtel ? aaahhhhh God !
                                      Bull to you, poor airtel! Wat the hell is wrong with the SMS packs?? A million thanks for your utter disregard to the frustrated customers. It really sucks. Great job! Boooooooo!!!

                                      Airtel Prepaid — Non Reimbursement of payment

                                      I recharged my airtel prepaid connection using Paymate.
                                      Amount of rs.333 was deducted from my account but an e-recharge msg prompted up on my cell phone that recharge was not successful,I enquired abt the deducted amnt from the customercare executives and local airtel office but no one seems to be knowledgeable enough to sort out my problems.I even had the transaction id,but its all in vain.so finally I am left unsatisfied with a loss of deducted balance from my account.
                                      Reject Registration Failed
                                      [protected]
                                      I also recharged with Rs.21 which provides 200 sms daily. It worked for a week but after that i was not able to send. The cost was cut from main balance.

                                      Airtel Prepaid — Non functioning of the number

                                      Hi,

                                      I have a prepaid number (+91-[protected]). My number was cut off on Friday night without any reason.When I went to the Zonal office, I was told as my number was heavy usage one, my number was cut.

                                      This absurd reason was provided to me with no explanation that why the number was cut in the first place.

                                      I was promised that the number will be activated on Saturday evening.

                                      That was a lie again given by Airtel Zonal office, as on Monday also, my number is off. The message given to all my client is that the number's incoming calls are barred. Common knowledge tells it is due to lack of paying bills. Which in reality is not the case, as this is a prepaid number.

                                      I want to take action against Airtel for harming my reputation in front of various clients across the world who have been given a very bad picture of me.
                                      Helpful
                                      Found this helpful?
                                      8 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        syed faizan
                                        from Anand, Gujarat
                                        Mar 4, 2010
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Since everyone is aware of the fact that on the order of security minister, the prepaid service has been stopped in jammu & Kashmir till proper verification. So i also submitted my documents for the re-verification of my airtel no. [protected]. Now its almost 3 months that i had submitted my documents but i don't get any respond from the company neither the no. is restored nor the documents are being sent back. i want u to take strict action on this matter. FOR ANY OTHER INFORMATION U CAN CALL ME ON MY OTHER NO. [protected], [protected].
                                        Aug 14, 2020
                                        Complaint marked as Resolved 

                                        Airtel Prepaid Service — Re activation

                                        I was using airtel prepaid coneection with cell number [protected] and went to USA for about seven months. After coming this number is not getting activated. Please help me to get this activated. You can contact me at [protected] in case any additional detail is needed.

                                        Dr. Jaiswal B.L.
                                        Yesterday I tried to use the SIM but it indicated again "SIM activation failed". As suggested I contacted airtel customer service at 121. I was told that I will have to visit airtel service center. Normally I am not free during daytime and hence it is very difficut to visit airtel service center.

                                        I request again to activate the SIM (cell number [protected]) as per the details furnished and if possible do not insisit for visiting the service center unless it is mandatory.
                                        Helpful
                                        Found this helpful?
                                        2 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit