Airtel Complaints & Reviews

AirTel — Hello Tune activated automatically

Sir,
My Airtel prepaid mobile no. is [protected]. Today all of a sudden I received a sms stating that my hello tune is changed. BUT I HAVE NEVER ACTIVATED IT. I NEVER AVAILED THIS SERVICE. Respective amount has deducted as well. I received no proper explanation from customer care and my call was disconneted as well. I wish to deactivate this service immediately.

Even my number got deducted with automatic activation of Hello Tune service and they deducted 30 rupees first and when I sent an un-subsribe sms they further deducted 10 rupees for that single SMS...

if the CEO needs money they can come and beg otherwise ?

Airtel — Hello Tunes Activation

I have received a call from Airtel in which they are giving information regarding Hello Tunes and suddenly 3-4 songs are playing and after that call was disconnected and after some time I got a sms form Airtel Hello Tunes that my hello tunes have been activated and 45 Rs have deducted from my account. I have not done anything and without my permission how can they activate hello tunes on my mobile. Please sort this out asap.

airtelhellotunes — balance reduced

sir mere number per DND activet hai phir bhi mera galat balance cata gya ab mene socha ki apna number port kra lu mera balance mujhe vapice chaiye mera number hai=[protected]

Airtel — hello tune activated automatically

today hallo tune of the choice of airtel has been activated my no. [protected] they charged rs 15/= for song & rs 30/- for monthly rental.
thsy r playing with customers.
plz help.

Dear Sir,

My number is [protected]. My Airtel bill used to be appx. 1500 a month. Later they sent me bills of Rs.10921 for 3 months period. I disputed it. I said its wrong as my usage never goes that high.

I received calls from Airtel office their number is 43396310 and collector was Pooja. She offered me waver of 1521 and said my phone will start within a week if I make a payment of Rs. 9400.

Though I was never agree that I have done calls for Rs. 9400 however I made the payment of this amount as I wanted my phone to start ASAP.

Now they are not starting my phone, I went to Airtel outlet several times and they say that I have an outstanding of Rs.1521. and my phone is permanently disconnected.

Kindly advice what do I do.

Thank you and best Regards

Date 20-03-10

Dear Sirs,
Sub: un wanted Ring tone Chrages
Ref : [protected]/ Ranganathan

I received on massage from Air Tel ( 56060)right now that is Dear Subscriber. Clickon the link below to download main shairringtones free.http://10.5.1079/hmv/click.asp?msg+ft88891378 from56060

next second I received another massage that is Thanks for downloading poly tone from airtel. you have been charges Rs.3/= mobile TV watch IPL http:/10.2.34.47/OTAfrom 54321.

I alredy gave complint to Airtel customer care Like this I don't want any option to charges extra . I want to use mobile call receiving and macking in future.

Kindly do need ful.

Thanking you,
M.Ranganathan.

Everything works well untill you have an issue and after that it is only the painful headache that you get.


very true, even i suggest everyone not to buy this product, therwise be prepared for lots n lots of mental and finencial torture

Dear Shri Sujeet Kumar,


I believe you need to also represent your grievances to the below mentioned concerned personnel with all the documentary evidences /details that you have, who I believe, uses latest communications techniques, hence capable of resolving your issue better than the local Airtel Branch Manager.

============================================================
Ms. Jyoti Pawar,
Director - Legal & Regulatory Affairs,
Bharti Airtel Ltd.,
Airtel Center
Tower-A, 6th Floor, ‘A’ Wing
Plot No. 16, Udyog Vihar
Phase-IV, Gurgaon - 122016
Haryana
Ph: +[protected]
Fax:+[protected]
Email: jyoti.[protected]@airtel.in
===========================================================

Please keep all o[censored]s informed on this Complaint Board to further guide you on the matter, in case of any further unreasonable delays.

Best of Luck.

Uday Prabhu.
[protected]@activisit.com

Sir
Kindly stop the cricket score messages to the prepaid number [protected]. As it is not subscribed for and money is being cut which is not asked for. Expecting an immediate action and stop the message sending.

Stop Cricket messages
Sir
Kindly stop the cricket score messages to the prepaid number [protected]. As it is not subscribed for and money is being cut which is not asked for. Expecting an immediate action and stop the message sending.

Sir,
Kindly stop the cricket score messages to the prepaid number [protected]. As it is not subscribed for and money is being cut which is not asked for. Expecting an immediate action and stop the message sending.

Sir,
Kindly stop the cricket score messages to the prepaid number [protected]. As it is not subscribed for and money is being cut which is not asked for. Expecting an immediate action and stop the message sending.

Nilesh Shinde

Sir,
Kindly stop the cricket score messages to the prepaid number [protected]. As it is not subscribed for and money is being cut which is not asked for. Expecting an immediate action and stop the message sending.

Sir,
Kindly stop the cricket score messages to the prepaid number [protected]. As it is not subscribed for and money is being cut which is not asked for. Expecting an immediate action and stop the message sending.

Kindly stop the cricket score messages to the prepaid number [protected]. As it is not subscribed for and money is being cut which is not asked for. Expecting an immediate action and stop the message sending.

Airtel — Wrongly debited my money

Dear Sir/Madam,


To

Bhartiairtel Ceo.

I am using the my airtel no [protected] i have deducted Rs.90 on 8th feb still without any reason & i have complaint also to customer care to return my money they have told u will credited in 4 hrs still u have not given me please give me othewise i have to take action on you.

Please call me on my this no - [protected] for any information.


Regards.

Piyush Parmar

Airtel — wrongly debited

To

CEO,


Still i not get call from your side for my network problem in [protected] & not get money Rs.90 on [protected] account
please call me on [protected] & solve the queries it facing last 4-5 months ago you not giving me services & not solving problem also anything & charging me while calling to customer care also which no is toll free for me reply me .


I am get tired for daily complainting in written to you for network problem & for money deducted which u have wrongly debitd in [protected] on 8th feb i want return it back.

While talking to Mr. Manoj he have told me that network prob will be solve in 72 hrs in [protected] & will credited Rs.90 in 24 hrs in account [protected] still both is unsolved please give me feedback of this today itslelf otherwise i will be send letter by courrier to CEO.

You can call me on this no only - [protected] it still showing not reachble & destination problem so sovle today it self plz do needfull asap.

Regards,

Piyush Parmar

[protected]

Airtel — network problem & wrongly debited money

To,

Bharti Airtel CEO.
Manager.
Sunil Mittal

To Mr Manoj.


I m not getting refund in [protected] Rupees 5/- while talking with manoj he told that rs 5 has debited u will gert return still not getting me my balance & not solving network problem in [protected].

Please do needful & urgently asap i will daily complaint to mr manoj he is not solving problem.

Regards,

Piyush Parmar

[protected]

crf serial no 0314560
model:ds260
bharti serial no.cp e000030hu[protected]
stb idf. [protected]
view card no.[protected]
customaer id.[protected]
dir sir chanal propar not working pales areng the sarves prowid
[protected]

hello sir,
my customer id is [protected] and i take recharge from madhav communication rohtak for four monts on 10/7/2010 but it get off before three months. I complaint to madhav communication for this problem but still there is no response from that. So, I m requesting you to please take action regarding my problem.
THANX

Telephone companies are the second biggest scammers after the worldwide Pharmaceutical Fraud.

I am on a Freedom 1699 1 Mbps Unlimited plan since December 2009. I was made to undergo a bitter ordeal to get the lousy/ unbelievably sloppy Airtel personnel to get my line up and running and they set me on a wild goose chase for two weeks after they took my money & finally activated my connection (several calls and threats later) !!

An executive from Bangalore called me on the 8th of March 2010 with an exciting new offer. "Sir we are happy to give out a new offer you are eligible for double broadband speed at a measly add-on of Rs. 100 and you get to make calls for the same amount local or STD and you will get 2 Mbps from your present 1 Mbps speed within 7 days if you opt for this upgrade." Then on the 11th of March 2010, i received an SMS that said "Pay just Rs. 100 per month and double your Airtel Broadband speed from 1 MBPS to 2 MBPS. Also get free call value worth Rs. 100. SMS DELIGHT to 53636 to activate (Sender AX-Airtel- 17:17:19 - 03/11/2010) which I opted in and right away and received a confirmation that said

"Thank you for subscribing to Airtel DELIGHT Offer. The offer will be activated and you can enjoy the benefits within 96 hours - Team Airtel at 17:29:13 the same day March 11th 2010.

I called up 121 to confirm the same and the call center executive said it would be done within the time frame that was promised earlier on and i would be billed on a prorata basis.

I again called up Airtel customer service this morning to let them know that the upgrade is yet to take effect after 12 days i.e., 288 hours later & the call center guy gave me a complaint # 30677688 and confirmed that the new plan has been upgraded at their end on the 17th and i could expect the 2Mbps speed in a day or two maximum. I get a call at 4 p.m. today and the gentleman says "Sir you had requested for an upgrade to 2Mbps unfortunately that offer has ended and you will not be eligible for the same !!

Do they think we are a bunch of Retards ?? I am posting this just to skin these wolves in sheep's clothing alive ! I for one have vowed to take these unethical marketing devils to task !

I will post in all the forums that are out there and annihilate this telephone/broadband operator and won't quit until they eat their words and upgrade my account to the promised bandwith without delay ~! The sooner the better or I will be forced to destroy the goodwill factor in the market place by starting a storm of a bone crusher campaign against this blessed company AirTel !! Thank you !

thats true my friend even i have experienced the same many a times with my caller tune options and many more.but i dont know when r these greedy people going to stop all this nonsense

fggd

Hello Sir,

Can you please let me know, how will I deactivate the AirTel LoveTips service from my mobile.

Dear sir
My number is [protected]. For the past few days i am receving message from 5432102 (Thought for the day) and i have been charged for that Rs 2 from my balance. I have never subscribed any of the services. Please deactivate this service.

Thanks

I too recharged today when i see rc 111, but after that i noticed that it is not updated and when i ask the retailer he asked me to check by using *123*9# and when checked it shows that the amount is only for a2a. This is not acceptable. They didnt inform in the add regarding this.

i recharged rs111 for my cousin as the retailer told me that it gives full tt. my cousin is on his way to mumbai, travelling alone and he is not able to contact us. he kept on calling from public booths asking me to check what happened to the tt. i want airtel to immediately check on this issue and do the needful. my grandfather is a consumer protection member and if not resolved, will take this matter to the court.

ajit renga
[protected]
My cousin's number: [protected]

Airtel Postpaid — Poor Service

I have converted my airtel prepaid to postpaid. After fifteen days my connection get disconnected withput any pre-notice. I have called the customer care, but i have been just told that ur service will start again within few hours. Two days past but still my connection not activated.
What to do with this kind of service providers, as they dont know the importance of clients.
What is the use of writing complaints here ? Can they hear us ?


Thanks,
Prashant M. Bhushan.

Date: Sat, 24 May 2008 18:32:39 +0100 (BST)
From: "naresh kohli" <[protected]@yahoo.co.in> Add to Address Book
Subject: Setting customer's expectation Wrong
To: nodal.[protected]@airtel.in, appellate.[protected]@airtel.in, care.[protected]@airtelphone.com

Dear Support.

Naresh Kohli
[protected]@yahoo.co.in
[protected] (6-7 year old connection)
[protected] year old no.)
Acc No.[protected]Using Broad band services from more then 3 years now)
SEF No.5770885

My Grievances –

23.05.2008 – I have applied for 998/- Advance rental plan (to convert pre to post paid connection) but so far it’s not been activated in spite of Verbal confirmation from coordinator & from Kunal (Distributor - FOS)

Details of Events

23.05.2008 - I have received a call from Nitika/Nidhi[protected], and she explain me the plan 998/- I have confirmed her to send someone and I will complete the formalities. I have received a sale confirmation call from her senior (Don’t remember the name) immediately and call from Kunal after some time
Sales person came around 5:21 pm and all formalities were done at 5:47 pm .

Setting my expectation wrong just for the sake of sale – I was told that if I will pay through chq the conversion (From Pre to post paid) will happen within 72 hrs.
This was expectable to me. I m an Airtel customer from last 6-7 years and I know its a standard TAT.

I was impressed when I was told that if I will pay cash conversion will be done within 6 hrs. So I paid cash. But unfortunately your T & C on the back of your SEF doesn’t say so.

This is clearly a case where sales people are setting customer’s expectation wrong just to get one sale.

Who wouldn’t want this plan but the way it was sold but was??????

I still understand that sales guy must be late and was not able to submit the from yesterday, but hole days has passed today but no update.

I have called your pre-paid toll free no. and there was no update whether this connection is going to be converted in to post paid connection. (The conversation is recorded with me). The CSC told that the conversion will happen within 24 hrs not in 6 hrs.

The call I received from[protected], 2220127 these nos. belongs to Faridabad not delhi okhla. What I m trying to say is airtel DSA is making such promises on the behalf of a company, there must be some communication gap while setting the product or providing download to DSA's.

Airtel is Six Sigma Certify and If this is kind of services I’ll get I would like to cancel the plan and want my money back.




reply you later

Race along with "Naresh" the fastest Indian

Airtel Postpaid Connection — VALUE ADDED SERVICES

I HAVE TIME AND AGAIN REQUESTED THE GOOD OFFICES OF AIRTEL TO DISCONTINUE SOME OF THE VALUE ADDED SERVICES
ON MY MOBILE NO [protected] BUT UNFORTUNATELY FOR ME
AND FORTUNATELY FOR AIRTEL WHO ARE MAKING AROUND 200
RS PER MONTH ON THEIR BILL EVER MONTH THESE SERVICES HAVE NOT BEEN DISCONTINUED WUD REQUEST YOU ONCE AGAIN
TO KINDLY DO TJE NEEDFUL.THANKS A TON IN ADVANCE.THE SERVICES ARE SHAYARI, COMICSTRIPS ETC.

Bharti Airtel - Postpaid Mobile service — Harrassment by Airtel

Hello Sir/Mam
I am Rajiv Arora from Ghaziabad. I had the Airtel Postpaid Connection thats I left it before 3 months back. I was very priore client of Bharti Airtel but I am very depressed now a days. I used this Airtel postpaid connection since last 4.5 years and paid my bill on time. I had given around 6000 Rs.as a bill payment on an average every month. But before 3 months back an Airtel executive makes misbehave in front of me and customer care was not listin my complaint. They called to my relatives my friends and many person and told wrong thing about me. Now I want to know what can i do. i have taken any legal Action or what? please tell me the way to get red of this kind of Harassment.

Airtel Postpaid service — Poor Service

Hi

My name is Raghwendra and I am very disappointed by the service you are providing for the mobile networks in Pune on top of that when we make a complain to your customer care service they don’t even seem to bother about the complaint that we make. Instead of resolving that complaint they keep on giving excuses. Please let me know what you can do to resolve my problem. Looking forward to your assistance.

I am facing a negligence and lack of information from Airtel. I own a airtel postpaid corporate connection.. suddenly i am facing high bills from the last 3 months.
whenn got it checked came to know that my service had been deactivated.
i had a top up for which i was paying n its deactivated without my consent.
i am using airtel for the past 4 years n this trouble is firts time when the customer care is nt reachable n everythin is ending in vain.
i feel like going for a legal action against airtel n filing a rti complaint for lack of information on their part..
i just want to know that is is also applied for multi national or only government offices..
well i just want to be compensated by aitrel..
i really want to make ware that first airtel will lure you by giviing you scemes.. n when you will be used to the number, or it becomes important for your business, then they will snatch services from you. you feel handicapped .. i am payong heavy bills n nop one is replying me from airtel...

such a loophope from their end.. very poor services.

Airtel Postpaid Mobile — VALUE ADD SERVICE

SIR IAM USING AIRTEL POSTPAID CONNECTION FOR MORE THAN 3YEARS, BUT LAST MONTH WHEN IAM USING GPRS SERVICE I WAS LOGGED TO A WAP SITE AND JUST SEARCHING THE CONTENTS, SUDDENLY I GOT TWO SMS THAT IHAVE CHARGED RS 60 FOR DOWNLOADING GAMES. I CONTACTED COUSTOMER CARE OFFICER AND TOLD ABOUT THIS HE GAVE A REFERENCE NUMBER AND AFTER A WEEK I CONTACT A HIGHER OFFICAL HE TOLD ME THAT PROBLEM IS DUE TO ACTIVE OF SOME SERVICE IN MY MOBILE. I AM SATISFIED WITH THIS REPLY AND ALSO ANOTHER PROBLEM IS WITHOUT MY KNOWLEDGE OR CONFORMATION ONE OF THEIR COUSTOMERCARE OFFICER HAS ACCTIVATED CALLER TUNE. THEY PROMISED ME THAT THESE COMPLAINTS WILL REVOKE AND AMOUNT WILL BE DEDUCTED BUT THERE IS NO RESPONSE TILL NOW SO TAKE NECESSARY ACTION AND DEDUCT AMOUNT SOON THANKS MY MOBILE NUMBER[protected]

Airtel Postpaid Mobile — Poor service

I wish to abuse sunil bharati mittal
The son of a politician Bharti Mittal, Sunil Mittal is from the town of Ludhiana in Punjab. the stigma on indian componies. ek badsa bhaddasa daag...gandagi faila raha hai thro his mobile (Bharati Airtel) services.
I think it is obvious as he belongs to politician family
Paisa to gaya ab chain bhi chhin rahe hai sale...uske kutte....bar bar phone karke sat bar mana karane ke bawjud bhi....besharmi ki har had ko langh chuke hai harami sale.

All The employes of Bharti Airtel are kutte, gandi nali ke kide hai...

We are sufferer of airtel bill dispute.

I have taken 2 numb's, are activated on 12th sept, 2009, with bill plan CUG group talk 249 MB.
I have paid Rs.1000/- as refundable deposite on 12th sept, 09.which is adjustable in my bill.

I have tken a connection at Novelty Enterprises Shop no.112, Madni complex, A.K.Marg.Bandra (E) Mumbai-51with Customer relation ship forms preprinted serial numbers of MMU[protected] & MMU[protected].
At the time of Taking the connection Mr.Santosh ([protected]) has been committed first 1000 min free every month which is not reflected in my bills.I gave complaint several times against for the above.
In the month of Dec, 09 cancelled [protected] on 20th Dec, 2009, next number [protected] cancelled on 13th jan, 2010. I have paid the remaining amont Rs.800/- against of my bill after adjustment of refundable deposite and surrendered my both mobile numbers.

But still iam getting calls from Airtel office malad every day Ms.Puja [protected], Ms.Rajashree [protected] .Thay almost all harrassing me with bad words, i explained several time all my issues and adjustments.
To day also i went to Airtel outlet Meera Road Opp to Rassaj theatre and explined to customer care people but no body is able to help me regarding this.I dailed 888 from thare i spoke to Mr.Murugan and again i explained entire situation, he gave me the complaint number 30938150.

I hope this is not the airtel service process, to deal with existing customer.Iam getting fed up with this., Iam making very clear that these numbers has been cancelled and kindly reimburse 1000 min free charges which you have been charged from Sept, 09, balance amount will be adjusted towards my security deposit.Till now it has not been done, and no body bothering also from Airtel side, just they want payments.Payment on what basis, where is my security deposit, why it has not been mention in my bills?Has not given any answer till now.

Associates has never turn up & they dont transfer the calls also, finally we suffers every day from Airtel

I hope after this my faith on Airtel will remains the same.

HI Sir/ Madam,

Could you please find out the owner ad address of this number [protected] and to E mail ID.

Thanks and Regards,

Chethana

same sms has been recieved by me on my MTNL number form the same number .

even i have been recived the same sms form 560706 (tm-winners)that you have won pearl neckless

so lets do something against this fraud, if any one intrested please contact me on my e-mail address.

Hi All,

Today I also got the same message from "TM-Winners". The sms is per below:

[protected][protected][protected][protected][protected][protected]
Dear Dhirendra Jain"CONGRATS!U R LUCKY WINNER WHO WON NATURAL PEARL SET OF RS 2500/- ABSOLUTELY FREE" FOR DETAILS & REDEMPTION SMS WINNERS TO 560706.
[protected][protected][protected][protected][protected][protected]

My no is already in DNC and DND list, then why should I get this type of messages.

Is there any kind of claim which I make against sender of this message..?

Thanks
Dhirendra

I also received below message & they are asking Rs. 525/- for Tax, Postal, Insurance to courier Boy

Dear Palak Patel"CONGRATS!U R LUCKY WINNER WHO WON NATURAL PEARL SET OF RS 2500/- ABSOLUTELY FREE" FOR DETAILS & REDEMPTION SMS WINNERS TO 560706.

I also got the msg yest from 560706. However they have not yet asked my address etc. It is nice to know alertness of members.I M surprised How they come to know my name and send sms even though my BSNL Mob is in DND reg.
Dr Rajesh

This Problem is not only with Airtel, me being a Vodafone customer have also received a similar message. But instead of sending the details i preferred to google about the message first and was not surprised to see the SMS as spam.

We need to be more careful while giving mobile numbers in promotional schemes at Exibitions, petrol pump etc as these prove to be data mine for spammers.

CA Ankit Goyal

Me also received the same message, Why this Mobile operators do not block these no 56070 or TD-WINNER or TM-WINNER.It means that the mobile operator's are also involve in this.They might me getting a huge money to run this business.so that they are not blocking these no even after so many complaints.I think we customer should take some stand on this and complaints is to be registered to TRAI and to inform the media
to find out the reality.

Shabbir