Airtel Complaints & Reviews

Dear Sir Madam

Hello!

I want to inform you that one of Airtel retailers from Nagpur Maharashtra has cheated me and I may launch legal action police case for cheating if its not resolved by Airtel.


Since last few weeks I was getting call from [protected] [protected] and [protected] and from this call they offered me new connection for choice number. I never visited to the place from where the call was originated. The persons calling from this number were Piyush Nikita and their senior team lead (as they said) and they forcefully placing offer to me.

Mr. Piyush and 2 other guys visited several times to my place and finally he said that I will get desired number (last five digits in cell number as 74926 and it is not a premium number) in Rs. 500 which he collected from me with address proof photo photo ID documents along with Rs.500. No one gave me intimation about the number so after 3-4 days I called on [protected] (received by Nikita) to know the status but she said we don¿t know put the SIM and know yourself by calling someone (Is this the way followed by Airtel ). But to my surprise the information I got the last week was:

1) The number was activated without my prior notice

2) The number was not informed to me

3) The number allocated to me was not the same against which Rs. 500 taken.

4) On enquiry to 121 I got information that they (Kuku Mobile Nikita Piyush) deposited only Rs.300 to Airtel for this till date no receipt is given to me

5) Immediately last week I informed to 121 to deactivate the unwanted number but still its status is unknown.

6) On complaint the customer care executive available on [protected] (name- unknown) was arrogant and was not ready to listen to me about all details and disconnected call immediately by saying `do whatever you want do we will not help you¿.

It is clearly a cheating case and I may seek legal action against involved parties. I have no intention to harm Airtel reputation or careers of marketing executives. If Airtel itself start internal enquiry I guess several thousands lacs rupees fraud will be exposed made by ARC Retailers in the name of Airtel damaging Airtel market reputation; for example i.e. Rs.500 - (or more) taken by customers against false commitments promises on behalf of Airtel and only Rs.300 deposited to Airtel; such a way cheated with at least 1000 customers a month will be 200x1000 = Rs.200 000 per month fraud by people like Kuku Mobile Nikita Piyush. It is serious and I will make aware all the existing Airtel customers and prospects through newspaper and media putting all this facts and demanding legal enquiry against cheaters.

Also the customer care executive appointment by Airtel; are they for `Customer care¿ or is it `Customer scared¿ Please don¿t appoint such arrogant CC Executive in the scenario of business competition who tries to keep themselves stress free instead of making their employer organisation tension free as a primary duty of their designation and for what they are paid for.

I need your co-operation and help to get refund my all paid amount ASAP. I cannot compromise on less than that!

Thanks and best regards
Shyamkumar Nandanwar
Cell: +[protected]

Hi,

My airtel landline number is[protected] is dead. Could you repair it asap.

Thanks,

fr.michael sebastian
Director
Asha Niketan Welfare Centre
Asha Niketan Campus
Block No-4,
E/6, Private Sector
Arera Colony Bhopal
-462016

Hello

I m having sim card of Airtel . I am trying to make std call , but it's giving error message as "check operator services" .
Please help me to solve this problem.

Thanks

Respected Sir/ Madam,

I am buy a new prepaid connection of Airtel company in Punjab circle, I am submitted all our necessary documents to our dealer from where i am buy our this connection. But now the Service provider (Airtel) was close my this connection permanently without my any mistake. I am go to there showroom for re submit our documents but the workers of this showroom says to me that your connection is permanently closed and this is not started again in future.
Sir/ Madam, there are no any my mistake, this is a mistake of Dealer or company workers. I am facing very big problem due to our this closing of connection. I am requested you to please take any necessary action to the company and start my this connection again, i am ready to submit our documents. There are nearabout Rs.500/- balance in it and many Value added services are start with one year validity by paying the rent of all these services in advance. This number is very important for me. Due to closing of this number, there is very big problem for me and there is very big loss to me in my bussiness and in my daily work.
I hope that you are taken necessary action on this company on this matter and solve my this problem immideately.
Thankyou,
Jaspreet Singh

I have Airtel Prepaid connection and my no is [protected]. I have chose friends card and while signing the form daily deduction for service was 50 Paisa/day. And later on they increased it to Re.1/day. Now when I want to use my FRIENDS SERVICE and create group with my friends. Their service of *110# is not working and when I called to Customer Care and asked them to do so they again started one more condition of min bal of Rs.30/-. When I recharged my mobile and again called them frequently for the same they locked my number so now I am not able to connect CUSTOMER CARE AGENT.

THIS IS LITERALLY OUTREGIOUS, AND SUCKING CUSTOMER LIKE LITCH.

To : WHOMSOEVER IT MAY CONCERN

Dear Sir/Madam,

I am contacting you to seek help for the due refund of Inr. 6000 from Airtel, against the
above Sim [protected].

I had bought a data card from Airtel paying them 6000 Inr. for hardware and activation and 6000 Inr. as a security deposit.

My office bearer visited Airtel office on Residency Road on 17-Sep-2008, and submitted our letter asking to cancel and terminate the above Sim Card.

The receipt of the same has been acknowledged in writing, by Airtel Residency Road office.

From November 2008, I started receiving calls asking me to pay outstanding dues ?

Hence, my office bearerr, visited the Airtel Residency Road office twice and was told the refund would be given within a few months. The third time he visited, he saw the office was permanently closed.
He then, went to Airtel Bannerghata road, and was asked to resubmit the same letter dated 17-September-2008 to them. Which he did on 25-Nov-2008.
From November 2008 till 07-October 2009, my person has been visiting Airtel, Bannerghata road office, every month.

The dates of his visit are listed below :

25-Nov-2009 ( Ms. Pooja recieved the copy of the letter already submitted on 17-Sep-2009.)
11-Feb-2009 ( Mr. Raghavendra Rao, said he will get back to us.)
05-Mar-2009 ( Mr. Kumar at 1410 PM, informed him that we have to wait for 3 to 4 months to receive the refund in March 2009. )
11-Sep-2009 ( Ms. Bharati at 11.10 AM, informed that they will call back. )
07-Oct-2009 ( Mr. Mohammed at 1520 PM, said he will call back. )

The above visits were made asking for the refund of our deposit amount of 6000 Inr. The answer we got is the same. We are checking and we will get back to you.

Today, we have learnt that the concerned number has been billed by
Airtel till March 2009 or May 2009, and then closed.

Since the date we have submitted the cancellation letter on 17 September 2008, there has been no usage on this sim from my side.

Hence, we asked Airtel to arrange the rightful refund within this month, failing which we decided to send a legal notice concerning this matter.

As per my telecon this morning with Airtel Customer Care, I have been informed that I have to pay 3249 Inr. which is outstanding as the billing has been done till May 2009.

How can Airtel not adhere to a written customer request for termination of a sim card and continue billing a consumer ?

I trust that the consumer complaint cell will help to take action and close this issue once and for all and get me back my due refund of 6000 Inr.


Thanking you, with best regards, I remain,

Yours Sincerely,

Yatish Moncourt
Francis Wacziarg Agencies (P) Ltd.
298, Akki Thimanahalli Layout,
9th Cross, Lakshmi road,
Shanthinagar,
Bangalore 560027
Tel : [protected]
E Mail : [protected]@fwacziarg.com

please unsubscribe the tadkalive on this phone no. [protected]

Hi Sir/Madam
My name is abhishek Agarwal and i am having airtel prepaid connection my number is [protected].

Few week back airtel had activated the service known as Airtel live without my request and on 21 jan they had activated the matrimonial alterts service. I logged a complatint to deactivate the service and reversal of charges for these services as same is not requested by me.

Toady on 23 Jan they give me a call from number [protected] and when i had asked the details and proff for a SMS sent by me for activation of these charges they had disconnected the call and closed my complaint. This is really frustrating as they are using there monopoly and deducting any sort of charges.
These type of things must be stopped in future

Dear Sir,

On 26/11/2009, I received an SMS from Airtel which said that Rs.333 recharge for full talktime is available even on roaming. My validity showed as lifetime (That is, Sep 04, 2012). On 27/11/2009, I charged the prepaid Airtel no.[protected] through Citibank Mastercard for Rs.333. To my surprise, the same was billed to me on the credit card though my balance is shown as zero.

I tried to call support nos in Mumbai and in Karnataka. None of these calls would go out from my Airtel no! Instead, I had to make STD calls to Karnataka support no. using another non-Airtel phone on 29/11/2009. After a long talk of nearly 20mins with support personnel and escalating the matter to the manager, one Ms. Sheela, I was told that the same will be resolved (meaning the amount credited to my airtel no. or refunded back to the credit card).

Since the issue was not resolved till 01/12/2009, I wrote an email to Airtel (Ref id:[protected]. In the reply they told me that my SIM card validity had expired, which was clearly not so. As mentioned above its a lifetime validity SIM card which I've been recharging often enough to keep it lifetime valid. But instead they chose to bill me Rs.333 and gave me no recharge. On escalating the matter to Nodal office of Karnataka on email id nodalofficer.[protected]@airtel.in on 04/12/2009 and again a reminder on 10/12/2009, I received no replies at all even after over a month has passed! I request someone to kindly intervene and resolve the matter please.

Hi,
I bought airtel data card of 1800 and a plan of 999/- of 256kbps but i am only getting 3-5 kbps. I had not even thought that i will get that much speed its really hopeless internet connection. Could anyone make it correct or fine for me i will be thankful to them.

i was called my mr vijay with no[protected] that i win25 lac in an airtel lucky draw,then he told to contact mr raj singhania with no [protected] that where to receive money,and told to purchase rs 11500
coupan of ITZ dis tv plastic coupan then i wll get pin ,cheque no ,then i though t to contact airtel executive he told me that no such draw was there,i was totally mentaly harassed

Respected sir/madam,
I had requested for disconnection of my add on no. [protected] on the month of oct 2009 . on my request there is no action. On the next bill circle, i was surprised to see the chrges of same no. After enquiring, i came to know that my application of disconnection is not forwarded & mis-placed by pacific communication,sco-19,leela bhawan, opp.icici bank, Patiala (Pb.). On again request by pacific communication, i again gave them request on 26/12/2009 & request no is :30138258 . On the seeing of next month bill statement, i was again surprised to see the charges of that mobile no.. I am a very busy surgeon . I received so many calls from Airtel to pay the bill otherwise airtel will disconnect my all numbers. I am very fedup from calls made by airtel. Please give appropriate action against them ASAP.Please feel free for contact me on my given no.

Thanks & Regards,
Dr.S.P.Gupta
171,Ajit Nagar,
Patiala-147001(Pb.)
Mob.No.: [protected]

Dear Sir,

Last Few months time of Incoming Messages(Sms0 is showing wrong i.e Approx. 5.5 Hrs Before the Actual Time of Message (Sms) Received at 10:40 but it shown as 5:10 set the correct/Proper Time in your Systematic Prograame for My Cell No. is [protected].

Thanks

S.M.Jain

Aitel have infomed me that they are reducing the speed of Broadband connection for my Phone[protected] at Chennai on reaching 100GB of Downloads by approx half to 1149 Honeplan, which is a breach of trust and agreement of terms of service at the time of offering me the Service. Also I want to know under what authority, say like TRAI recommendations etc, they are unilaterally doing this. my efforts to seek redressal through their Customer Care is in vain. please do the needful.

Sir,
I want to unsubscribe my airtel frenzo service,my mobile number is [protected],please kindly forward my complaint.
Yours faithfully
Arun.

My flexi prepaid recharge no.[protected]. i am using your airtel flexi prepaid recharge for the last two years. now this no.[protected] disconnect without any notice/message on dt.31.12.2009 and value in my account Rs.5139.87/-

Sub: complaints ref no:[protected] and [protected] – regarding
My mobile no is [protected]. I’m using your airtel prepaid service for the last two years.
Now i’m in a plan to change my mobile service to other network along with my family members’ numbers. Reason is above mentioned complaint reference, just go through the conversations between me and your customer care persons.
The mistake is mine. First i used your gprs service. While i’m surfing in net cricinfo.com i accidentally touched a games download link (my mobile is a touch screen mobile). That’s my second mistake. After that i received a message from airtel live mentioning that my balance is reduced for downloading games from airtel live using wap. 99 rupees gone. Well actually you take it from my account without my consent. I gave a complaint this to customer care. They talked nice safeguarding your service.
Just a accidental single click, you took my money. Well, that’s a nice way to earn money.
I’m spending around 400 rupees for a month for using airtel service for various recharge. But this is the response from you.
I’m thinking that you purposefully put that link in most of the pages in such a way that if accidentally someone clicked that link you will take their money even without downloading any thing. Check my account. I didn’t download a single kb from that address.
Ok any how, you won, keep my money. No need to return. Even if i go to consumer court you will win. But i’m going to throw away your sim card after all our rate cutter validity over on april. Not only me all my family members using airtel because i’m using it. They ll also throw it. So you are the loser.
There are various ways to earn money. But this is cheating. Bye. Only fools will download games by spending money when there are thousand sites giving it free of cost.

Dear sir/Mam

we are very fedup from the airtel services, we registered complant number of tme to disconnect my land line no.[protected]by name of Mrs. Sunita Rani) but we havn't receive any feedback from the company side
we register first complaint on 30-oct-2009 (ref no[protected] to disconnect this number after that i have a list of refernce numbers of complaint which i had continusly done
10-nov-2009 26320272
02-dec-2009 7590867
02-dec-2009 [protected] (Montrhly bill not receive)
02-dec-2009 27104918 (duplicate bill request)
15-dec-2009 27549602
18-dec-2009 27663110
28-dec-2009 received a call from the no[protected] from Mr. Ajay Mishra ask for a broadband connection & he said we will get this connection with in next 3 days
07-jan-2010 again receive a call from the same number & the same person but the metter is dtill not resolved
after the 07-jan-2010 we daily receive a call from the Airtel side to pay your bill , why should we pay the bill if we already give a request either to disconnect this connection or give a broadband connection with the same number.

Please sort it out this problme we havn't expect this type of services from the Airtel

Regards

Kunal Grover
([protected]

sir,
i am ankur lunia. i have a prepaid sim [protected].i recharge a rs.63 sms pack but i couldn't saw sms balance. i type *125*2# but result unknown show. so you pls slove my problem.
thanks
ankur lunia
[protected]

i want to 3 months mobile postpaid call details ( h. b.gopal. mobile no. [protected]