Airtel Complaints & Reviews

sir
today one message came thank you for using(alert services,alert)subscription service on airtel stk you've been charged rs.7 it happened many times in this month my no. is [protected] i am a student please concern this complaint take the necessary measures i called costumer service he told to do something . many times i have got messages from customer care that you have not subscribed anything. But still message are coming and money is is charged.

My name is Khem Chand. I have purchased the above product with a plan of Rs. 399/- from
Bharti Airtel Limited,
1, Fauji Complex above Excise & Taxation Office,
Sai Road, Baddi, Distt. Solan, Himachal Pradesh

I am using this product and continuously facing very slow speed and problem with network. the dealer told me that its speed is much better than Tata Indicom plug-to-surf wiz. But It has not been upto my expectations. Now, I am feeling like cheated. I even talked to the dealer but he didn't give me any satisfactory answer. What should i do now? If it is returnable with cash back, I want to give it back to the dealer.
waiting for an immediate and satisfactory response,


Khem Chand
Ph. No. - [protected], [protected]

We are having a serious issue regarding the privacy of our account, we hold this account with Airtel since October 2004, we started getting missed calls and messages from two unknown numbers [protected], [protected], because of which we have changed the mobile number, now we got a message once again from one more unknown number [protected], we have nt given the new mobile number to any outsider yet, I am sure our personal details are going out to an external person through Airtel staff, this the last thing I ever expected from Airtel, can someone help us regarding this.

My consumer id with Airtel digital TV is [protected]

This complaint is with regards to the incorrect account balance shown in my account.

I done my recharge of the Airtel digital TV on 24 th of oct 2009 with 500 rs at that time my account balance was negative 85 rs(approx), this negative balance however cannot more than 100 rs negative as they only can have seven days grace period and my daily usage charges comes to some where around Rs 14 per day.
On 3rd Nov my balance was moved to negative Rs 410.83 and my services were discontinued

After this I have registered following complaint with Airtel digital tv on
3rd of Nov 2009 - complaint no 1357089,
4th of Nov 2009 - complaint no 1369475,
7th of Nov 2009 - complaint no 1440121,
8th of Nov 2009 - complaint no 1448141
11th of Nov 2009 - complaint no 1464564 and
14th of Nov 2009 - Complaint No 1478381
but to my surprise all this complaints are resolved from Airtel digital tv side but

My services is not yet resumed and I am still not able to view TV.


I am in loss of almost Rs 700 and I am going through mental stress due to this and am not able to view TV.

I want my services to be continued for the amount that I have paid Post that I want to discontinue the services from Airtel digital service with the full refund of Rs 2500 that I have done and while purchasing this AIRTEL digital TV.

My Name is Mr. Samadhan Vithal Shelke My airtel no is [protected] (prepaid) since last 5 years .since last 3 months airtel service provider company activate any offer or subscribe any plan on my mobile like audeo video, jokes etc. and deduct the lots of balance everytime i unsubscribe every offer earlier and told to customer care executive dont subscribe any offer on my number further but after 1 week i again lost my balance and see another offer subscribed on my number without my intimation
sometimes when i was travelling in rural area i sudddenly know that my mobile balance was deducted for such times of offers. last 2-3 time i unsubscribe above offers through customer care number but this time i am very helpless the customer care number when i dial they said send sms "airtel" to 121 enough. nothing happend after this i really sent lots of, 100 of sms like this but they never contact me o[censored]nsubscribe offer of my number. i also sent 100 of sms "STOP" with serial numbers to 121 or 1210 and other customer care relative numbers
ist 2-3 times when i was faced such problems i visit lots of time at gallery too. in lunch break but there are alo lots of queue it was taken 2-3 hours to came my number if i want to close an offer i took a half day aslo from my office what is rubbish. if there is really any justice gave me justice from this harrashment.pls

I have an Airtel mobile prepaid connection from Andhra Pradesh with a lifetime validity. The mobile number is [protected]. I am presently residing at Wellington(Tamil Nadu) and was using the phone with a recharge of Rs 222. But today when I recharged the phone with Rs 222, the message received showed that the talk time is Rs 2.22 only. i tried to call up customer care of airtel and even the manager of Airtel at Coimbatore Mr Pradeep, but no one is receiving any calls despite having tried for more than two hours. I have two complaints with Airtel: -
(a) Recharge of Rs 222 has not been affected and the shopkeeper says it is not his fault. i have lost the money.
(b) THere is no one from customer care available to listen to my complaint.
Cdr Vinay Venkataram
Indan Navy

Respected sir,
my mobile number is [protected].. By 20th november an anonymous recharge of 64 was made to my mobile without my knowledge.. There was no responsible answer from the authorities about this recharge.. Due to this i have lost my tariff validity of about five months.. I request you to take immediate action regarding this and to get back my tariff validity for those five months

I had a similar call saying I have won 10 ,00,000 rs. from some weird +92 number. Please look into this Airtel. They wanted my details and other stuff and told me to contact some Sunder Singh.

Dear Sir,

I am customer of Airtel prepaid cell No. [protected]

I wish to inform you that Airtel cheating public by sending messages on their own and deducting charges for having sent the messages !!!! which we never asked for !!!!

Airtel will send Flash message or promotion message to my cell and deduct the charges Rs.0.50 per message and every 15 to 30 minutes one flash message will come from Airtel and siton in our cell. I am loosing everyday almost Rs.15 to 25.

I have complained the issue with the great customer care 121 many a time -no solution and they will inform standard message one unique code and next 24 hours problem will be solved--- IN REAL NOTHING WILL BE SOLVED.

Then to keep a record I have sent more than 8 emails to customer care [protected]@airtel.in- Frankly some silly replies - till date problem is not solved.

IS THEIR ANY COMPLAINT CELL OR COURT, WHERE I CAN GO AND GET JUSTICE.

Regds,
Ramesh K.S
[protected]

Hello,

I am receiving promotional/ Flash messages from Airtel to my cell and for which my money is being deducted. I am facing this problem for the past one month.

I have spoken to many executives thru Air tel customer service- I didn't get any solution- except false promise that it will be resolved within 24 hours.

Then I have sent many emails to [protected]@Airtel.com- Same story no results.

It seems Air tel wants to collect revenue by any means- which is unfair.

I do not know how many customers are facing similar problem. I think this is good way of earning for Airtel every day atleast 10000 customers @ Rs.20 per day they can earn easily Rs.200000/- per day!!!!!!

Dear Sir
My prepaid connection is not working properly in roaming area. When I try to make an outgoing call in roaming it s not connected first two and three times (even more). I have made complain to Airtel customer care in this regarding 6-7times but every time they assured that my number will work fine on my next visit.

After my last complain i changed my sim card on customer care advice. But I am facing the same problem even after changing the sim. Due to this problem I have to manage extra phone while in roaming. This problem and company attitude towards it make me think to change the operator.

You are requested to be needful in this regard and please solve out the problem as soon as possible as a many of my upcoming journeys are planed in December.

Thanks

Himanshu Gupta
Mo- [protected]

Dear Sir,

I have an Airtel no. [protected] which i took a year before. I last used the no. in April as I'm abroad now. I tried inserting the sim recently and found that it is not working. I'm sure there is more than 300 Rs in it and Validity was till 2011. Pls check and activate my sim card.

Dheeraj Cheerathuvalappil...

543210 GPRS Problem
E63([protected])

I bought a new nokia E63 on 23rd october
And i was informed about the offer for 3 months GPRS free from airtel @ 100mb/month.
This offer was available for customer who buy new nokia handsets from 1st oct- 30th december.

i sent the msg "MY DATA" to 543210 and it has been so long that i still didnt got the offer.

so kindly please resolve the problem as soon as possible.
There is also no proper feedback provided by the airtel customer care and they dont even register our complaints regarding these..

Mob:[protected]
Raigarh Chhattisgarh

i want to unsubscribe cricket scores and love tips which is activated on my mobile no. [protected] without my prior permission and customer care service is not available

this is balasaheb girigosavi and I carry airtel no [protected] which is a postpaid card. I had requestd to deactivate the GPRS services on -29/08/09 and had received the SMS regarding the same from 121 customer care that the services will be deactivated in 48 hrs but still I have been charged for the same for last two months and also in my last bill. After several complaints on cutomer care and after showing the SMS conversation to the representative at your store I was asked to lodge the complain here.
I request u to pl look in to the matter and pl refund the amount charged to me.

Dear Sir,
I clicked the link on the airtel digital tv website and was approached by one Akhilesh Kumar of Vriti infocom. He promised to get the airtel digital tv installed on the day of deposit. A sum of Rs. 4350/- was deposited on[protected]. Nothing was heard for two days despite repeated calls. I received an e mail on the evening of 19th telling me the details of the vouchers with the advice to contact the customer care number of airtel digital tv. They advised me to contact the local dealer to get the set top box number and vc number. When I contacted Akhilesh he told me that the installation will not be done by airtel in tier III city. The name of the city was known to them from the day one. Now I have no connection and am poorer by 4350/- Isn't this a cheating?

I am recording my complaints regarding SMSs and anonymous Advertisement calls, which i constantly keep receiving. As recent development, we have started receiving advertisement calls and marketing tunes from within Airtel even in LAN lines.

I am herewith recording the number of SMS (considered as nuisance) messages and possible numbers from which i constantly keep receiving messages.
Attested numbers and messages:
message 1- [protected]- Shiv kripa Sandesh!! Original ek mukhi rudrax offer just Rs. 1500/-, +Parad shiving + navratna ring+maha mrityunjaya yantra+ ADO VDO CD gift! ORder us [protected]

message 2- BA JAI HO - NAya flyovers, naya buses, naya greater hyderabad, jara yaad karo YSR ko - Jai ho.

message 3 - GHMC TDP - your vote decides future of our hyderabad. Encourage proven performers and effificent leaders. motivate your friens and relatives to vote on 23rd - Telugu desam.

This is just few sample messages i receive on a single day. Approx 58 such messages. Other than these public messages, I receive internal Airtel messages from 121.

I was unable to record the calls received in LAN as the caller id option was not working in my system.

Instead of the consumer making his choices, he/she is thrusted with such unwanted messages and calls in mobile as well as LAN.

Pl. do something to stop this nuisance.

I'm receiving automated call on my airtel prepaid from the following numbers.
[protected]
[protected]

Please dont attend call from these numbers. On receiving the call they are charging 3 Rs.
Airtel is the leading mobile service provider in India.
I didnt expect this from Airtel. Airtel is known for its quality of service and competent price when compared other other mobile service providers.

I can see lot of customers are suffering from such issues and frustated like me.

Airtel chief Officers,
if you are listening, Please take necessary actions, otherwise you may lose customers, as there are so many competitors in market today.

I wish Airtel to contine to be the leader in mobile service for the quality of service offered.

Hi AIRTEL,

I have Mobile phone of A960 having singel sim withVALID IMEI number.
But on my Airtel mobile I am continuously receiving the SMS like :My IMEI number is not valid and get new IMEI by paying Rs 199.
I have checked and confirmed that the IMEI number of mobile is VALID with the help of link:

http://www.numberingplans.com/?page=analysis&sub=imeinr


Mb Num : [protected]

IMEI number; [protected]

Sir/Mam,
Myself is Sheikh Abu ertaza,relationship No is [protected].I'm too much worried about my billing amount which I'm getting from AIRTEL. though I contacted customer care several times to bring it in their notice .They promised me to resolve the problem but didn't do anything rather they avoid the matter cleverly. I'm giving an instance last 11th Nov-2009 ...i called at 121to know my unpaid billing amount (my bill generates 12 th of every month) then it was Rs 724.00 again I called the very next day to know my unpaid billing amount then it was Rs 944.00 and the same thing is happening past 5 months.
pls help me to solve my problem.

Regards
sheikh abu ertaza