Airtel Complaints & Reviews

I am mano from Puducherry I have given details for new connection in airtel website after which I have got a call from mr.gopi airtel employee after which he said if we make the payment for 6months rent in advance we can get the modem rental free accordingly I have submitted all the papers required and also paid the amount on 27.04.2021 order id 5966009 but till date they haven't turned up and telling that slots are not available and technical team is not updating.its been morethan 15 days

I have cancelled my Airtel broadband but u have still not received any refund
I have paid 1768RS
i want my refund immediately or else i will ### your company and file a case
My request no is [protected]

I noticed that there was a battery problem and it needed to be changed. I change the battery it has not worked since. It does not switch on if I don't connected to direct AC. Even then it does not give me the constant signal lights which show continuous signal.

We get full tower but not internet speed in our locality, since we are facing problems about 3 months, therefore I request to look after my subject

I got a sms for my 50% data has exhausted n then in the next 1min i got another sms saying i exhausted 90% how is that possible even when i haven’t used my phone or any internet based apps

Site id: lmbl01

on the name of dayaram sharma
he expired in december 2018. After that his legal heir /sons
1. Sanjay sharma
2 ajay kumar
submitted all required documents. But till today tower rent is not coming in their bank accounts

I am AirTel post paid customer for the past 22 years and during these years I faced problems just two times, one when I changed my residence/Circle in 2019 and second now in Mar._Apr.2012 bill cycle.
I talked to customer care executive on 28th April 21 and apprised him about the discrepancy in the bill ( some ISD calls and SMS were included/charged ) I asked the executive when ISD call facility is not activated in my SIM then how come ISD calls were done from this number, he in return gave the justification that there are two types of ISD call facility etc, etc. finally he raised a complaint and told me that within 48 Hrs i may get reply. Yes within 48 Hrs I received reply through SMS and mail that Rs.165 has been waived off from your bill but nowhere it was mentioned deduction under which head. I received a massage complaint resolved, please pay immediately. I again call customer care, the executive could not justify the waive-off amount and reopened the complaint. Since then I am waiting for the reply instead am getting regular text massages and the emails regarding depositing the bill amount with a threatening that connection may be discontinued. See how you people are concerned about your money and least about the customer who generates all this money for you.
I replied to all mails and SMS, some were delivered and some undelivered with a massage "address not found".
My request is to please take up the matter on priority and resolve.
Hope cooperation as usual.

Regards
Relationship No.[protected]
Cell No. [protected]

Sir/madam, I did an online recharge through BHIM app for my Airtel no. [protected]
The money from my Acc was deducted but I didn't receive my recharge. There was only a message that said. Your airtel number 762******** online recharge has been initiated.

Please look into my matter

I have airtel Prepaid No. [protected] this number is using in Airtel 4G hotspot, I am not able to use Internet after I did last recharge, please suggest.

I did UPI transfer 589 rs for my recharge through airtel thanks app and mony get transferred to rezorpay airtel account but the sent me sms that they don't received mony and if mony get deducted the will refunded in 7 to 10 day but now it's 18 th day from transection and I haven't got refunded or recharge any of them

Getting Cross talks often while in call, need to solve that issue

I m living in uae. My sim does not shown signal. But i recharge 49 rupees in every month. Mobile number is [protected].

I have done recharge of 199rs on a jio number with my Airtel payment Bank but recharge will not be success and in transaction history it is shown that payment of 199rs done for euronet service India Pvt ltd, this will not happen before, I recharge my mobile always with Airtel payment Bank but this time my money goes to Euronet service India Pvt LTD company and can't get benefits of recharge.
My query is how can I get my money back.
Please help
Thanks

Mohammed feroz

The DTH consumer number is [protected].
Due to some reason connection could not be established at my home.

So, I requested Airtel Digital TV to please cancel the connection and refund the amount that is (₹2249).Please note that the DTH is not installed/activated.

The details are included:

Regards,

Consumer name : HIMANSHU MEHAR

THE DTH CONSUMER NUMBER is[protected].

UPI TRANSACTION ID is[protected] .

ORDER NO: 92888520

My mobile number is [protected] from the past 2-3 days iam facing no service issues and please look into it

God TV channel has been removed by Airtel DTH. It was a part of my package, I used to watch this for so long. I complained it to Airtel Digital TV Customer Care but didn't get any proper answer.

Network not working and my data balance has been missing. My available data balance does not show because I does not use availbale data. But my data balance reduce. Kinfly alove my problem

I raised request for Airtel fiber connection on 5 April 2021, I also made the payment on the same day through generated link. After that I did not received any call or messages from Airtel. After 3 days I contacted Airtel through email and phone. I was given different time by different customer care executives. but when the given time ends, a new date was given to me.
so, I cancelled my order on 20 April 2021 due to delay in installation. He gives SR NO.[protected] to me and asked to wait for 7-10 days. On 22 April, I received message that your complaint[protected] has been resolved.
But when I spoke to the customer care executive on 23 April, I found that my request for cancellation of order has not been accepted yet. Again, I request him to cancel my order and refund my money. He asked to wait for 7-10 days. On 25/04/21, I mailed to nodal team for confirmation. He replied me on 26/04/21. According to the mail, now my order has been cancelled on 26/04/21. This means that the request raised on 23/04/21 was also not accepted. On 27/04/21 again he mailed me and asked for cancel cheque and bank details for the refunding money. I share all bank details. On 28/04/21 he again mailed me and asked to wait for 7 days.

After that I did not received any messages regarding cancellation, so on 02/05/21, I again mailed to Airtel. On 3/05/21 he replied and again asked to wait for 7 days from that day. On 6th may, I contacted to Airtel Appellate Authority. He called me on morning and asked to wait for 48 hours. But in his mail he asked me to wait for 5-10 days.
From more than 17 days, I am taking follow up for the refund, but no solutions is given by Airtel team. Only time is being sought again and again. When You were not able to give connection to me why you are holding my 2829 rupees. I have even applied 17 days back for refund through call you also provide Service Request No[protected]. but why Airtel literally not doing anything.
I don't know what is happening, neither the connection is provided and nor the refund is given back. Is this the Airtel services to the customer?
Many times the 3 days and 7 days are gone and I am fed up of 3 days promise from Airtel. Kindly, refund my money to me immediately. You hold my money from more 30 days. Why?

My number has stop workingwithout any indication airtel stop my airtel number