Airtel Complaints & Reviews

On Saturday 19.09.09 I had received a message stating that your cricket message alerts will be activated in 3 days .To unsubscribe call[protected] with charges of Rs 5 per day.
On Sunday 20.09.09 I had sent one complaint mentioning that when I had not subscribed for any such facility why should I send call for unsubscribing the cricket messages.
Further on 22.09.09 I sent message on No[protected] that I do not want any cricket messages and that I am least interested in cricket game and i want that sport to be banned .Despite this message sent the messages kept on coming on that day. Fed up with this I rang up the customer care no 121 and contacted mr sagar who promised that the messages will be stopped and Rs 5 deducted will be credited back.
Today on 23.09.09 at 10.09 am i recd one message from 543212 that you have been unsubscribed from Airtel Cricket pack and also later a message from 876 stating that if you are satisfied with the last interaction you had with sagar Sms Yes for which I sent Yes sms.
Later from evening I am continously getting cricket message alerts that is disturbing me in my work for which want a claim for mental torture of Rs 5000/- and also the credit of amount deducted .
Now it's up to Airtel what to do.

I am writing this complaint in behalf of the full students of the campus of All India Institute of Speech and Hearing, Mysore. Being a central government institute and has a minimum of around 350 airtel customers, we are facing such a horrible situation here that we need to make a minimum of 5 attempts to talk in phone for a minute.
We are not understanding, why the authorities are so irresponsible that , they are providing such a poor network facilities in such a crowded place.
We are still using the airtel services only because we have got some faith on the same.
Expecting a favorable action .....

My airtel Post paid connection no is [protected].
I had been making regular timely payments to Airtel since last 1.5 years where the average monthly bill was 500 to 600.
In the last few months, Airtel had imposed a series of chanrges in my Air tel Bill on account of activation o[censored]nknown facilitites without my premission.
Within 3 months the bill was jacked up to Rs. 4000.
When I rejected to pay, I was contineously followed up for payment.
After I was frustrated with the service provider, I spoke to the local Manager Nagaraj, and agreed to pay all the amount with a condition that my account will be deactivated with immediate effect. I was requested to give a request to the guy who had come to collect the bill amount. Accordingly I paid the bill amount, submitted a request leter for immediate deactivation and got recipt acknowledgement on the same letter from the guy (Mr. Mahesh). I have attached the scanned copies of both the bill paid and the request letter.
To my surprise, after 2 months, I have again received a fresh bill for the subsequent months to the exgtent of Rs. 1600.
On checking at the airtel branch, I was informed that the request is not received and the account is still active.
I am disgusted with this and am deciding to go to Consumer forum to sort out this issue.

If possible, please take a look at the issue and see if you can help me in this regard.

Regards,
Mahantesh. M

I didn't subscribe any airtel live option because my mobile is nokia 1600 has no any multimedia facilities.
Bui i am getting a message daily from 64611005 as
Thanks for using (Subscription TextBasedServices) Subscription service on Airtel WAP. You've been charged Rs.5. Enjoy http://gclub.in

i recieved this message daily and charged Rs.5

if i tried to visit the website (http://gclub.in) they mention in message its not working.


my mobile number is [protected]
please do something... and help me. please unscribe me from this useless scheme

Dear Sir,
I had taken connection for 499 plan for internet connection of airtel a year ago.

After some time i wanted to switch to there 449 plan and had sent mail and had talk to there personnel for many times on email and phone.

After that they told you can not change your plan and offered free facilities but i rejected and told to change my plan or disconnect my service.

After that it has been a year but i have not heard anything from them or they have provided any bill or anything.

Just have stopped communicating to me.

I await your there disconnection.

Please do the needfull.

Thanking you.

Anand Banthia

My self Prashant Page My airtel digital tv customer id is [protected] I have purchased airtel digital TV from last 2 Months But from Nowadays It is not getting signal at the time of heavy Rain & cloudy climate. Please submt my complaint against them.

I had taken an airtel sim with a plan of Rs.799/- (Freedom Plan). In 15 days my unbilled usage Rs.1947/- crossed my credit limit of Rs.1200/-. I was never informed about CREDIT LIMIT criteria in the begining. Otherwise I would have gone for other subscribers like vodafone, with a solid reason that my monthly usage of phone is more than Rs.2000/- & it is never a problem in vodafone as far as credit limit is concerned. Now on 22 of sep 2009 I paid Rs.500/- for the same but ultimately my phone is barred. At airtel office "Shaan Traders" at cilvil lines in Allahabad no one is concerned about coustomer but emphasise more on "MONEY" which is irrelevent in the end.
Really I am suffering from this Telecom Company as I have distributed this no. at my "Field" & my "Office" & can not use my personal no. for the same.

I've been using airtel prepaid connection since last 5 yrs .Presently I'm staying in Pune near paihaar chowk. Here earlier there were noproblems regarding connectvity but since last one month netcwork connectivity has worsen.I am not able to call any one and moreover incoming calls disconnect abruptly.
Some actions need to be taken immediately as its causing a lot of problems.

Dear Sir,

This is Sivakumar, I'm a retailer in a village named Sokkampalayam, which is 1.5 km away from Kakkapalayam tower in Coimbatore district.

The Sokkampalayam village has 5 companies, elementary school, higher secondary school, 1 nationalized bank, 5 government students hostels and one library.

It's population is more than 2000 and mobile population is more than 1000. It has a lot of coverage problem for Airtel network for the past more than 4 months. In the last 15 days, the situation has worsened.

Now there's Zero point of network in indoor & only single point in outdoor.

As far as, upto my knowledge, more than 25 customers are trying to migrate to other networks.

I kindly request you to solve this problem as early possible.


Regards,

Sivakumar N
[protected]
Sokkampalayam,
Annur.
Coimbatore District,
Tamilnadu,
India

I have purchased one blackberry set along with air tel connection and from the very beginning day of activation my push mail service is not working and on 14th may first SR has been raised after that several SR has been raised but problem not resolved but air tel raised bill every month after long discussion with sales manager he credited me Rs 400 in my account but problem not resolved and air tel raised their bill in next month .
Now customer care executive not responding .
How can I pay Rs 899+ service tax without getting service and how long?
My new SR no 28502839 dt 22/09/2009
F[protected] CUSTOMER care ref
kindly do some need full so that this multinational stopped their looting general people.
Goutam Ganguly
299 boral main road
garia
700084
ph no-[protected]

i live in a village named jauri khurd 4km. far rrom pataudi. i use airtel mobile office [protected]@Rs500 p.m. the tower range of airtel are so poor and 3rd class. i complain this to airtel custmore care for many time but they did not solve my problem. i suffer mentely as wel as economically with airtel service my mobile no.is [protected]. please take strict action, Thank you.

Sir/Mdm,
I have recharged my prepaid Airtel Mobile no. [protected] on 21st Sept,2009 with tariff reduction value voucher Rs. 35 to reduce STD mobile charges to rate of 0.50/0.60 Rs per min on Airtel/other mobiles. I was told that it is active with immediate effect for 30 days. I soon received a msg from Airtel ERecharge that "Recharge successful on[protected] at 08.47 PM". I was assured about STD call rate reduction. Still I checked on *111# about this and I got information that "Your temporary Service Class is 4160 with Expiry Date Oct20, 2009". Confirmed.
Today when I called on no.[protected] at about 5.55 pm on 22nd sept, 2009 and talked for about 6 minutes or max.7 min. and at ending call I received a msg that this call has been charged Rs. 7.00 at rate of 50 paisa per min. Enjoy rate of 50p/min.
I was shocked with this mischief officially made by Airtel. Soon I called on12144 and after complaining to customer care and then to a senior person in Airtel I was told that this card will activate after 24 hrs. from recharge. Who has the responsibility to tell about this at time of recharge and why was I assured by facility *111#. And if still Airtel somehow proves that this cheating is valid then how can it justify expiry of this facility in 29 days on 20th Oct, 2009 instead of committed 30 days.
In my belief it is clear cut default from service provider after taking charges nad exploitation of customer i.e. violation of consumer rights. I don't know how many customers have lost their money likewise.

Hello,
Respected sir , I am ImraN Ahmad advocate,we all of airtel old custmer, me and my all relative & frends are airtel user, mostaly we all o[censored]sing airtel 'Mobile Office' gprs service we spend money every month 450/-Rs, for 'M.O' gprs .
But we are not happy with airtel because here in my city airtel is only normal gprs service not 'EDGE' and here other providers are 'EDGE' why, i want ask öne question that why airtel is back in services. With out airtel 'EDGE' we all of getting very poor and dirty surfing and downloading speed in airtel so we all of not happy with airtel and we all of and our city users decide to leave airtel service
We have call many times to 'airtel C.C' and nodaloffice.upe' and write many letters to' up east airtel' but they don,t take any action to make airtel 'EDGE' in 'ikauna' so we all decide to write here about 'airtel careless services'
Note- we all of want please make airtel gprs 'EDGE' in my town,coz airtel have everywhere 'EDGE' only NOT in my city 'EDGE' if airtel not making gprs 'EDGE' we can leave airtel and advice to other that dön,t use airtel thats it.
We know if you want airtel can provide us 'EDGE' soon. And plz dont forget to chek a photo of airtel normal gprs network symbol those taken from my mobile.
Thanx & Regards
From-}-{-
1- Imran Ahmad Advocate
2- Dr. Rehan
3- Mr. Arif ( Physics Lecture)
4- Boby
5- Dilkash mobile point & and all other airtel city users from ' ikauna'.

City - Ikauna
Distt- Shrawasti
State- UP east
Pin- 271845
Contact- [protected],[protected], [protected]

Hello!

I got a complaint against AIRTEL mobile. Every day my friend is getting lots of messages in her mobile everyday to have friendship to a male person with their contact numbers. This is a sort of stupid activity encouraged among the public. Severe action should be taken against them as those messages are creating lots of confusions in a good family. Hope there will be a good solution for this. Is there anyone else who is facing this sort of problem

I had subscribed for an unknown Sevice in Airtel WAP .I am losing Rs 20/- per 10 days for no benefits.I want to deactivate this subscription by tonight.Please be kind enough to deactivate this subscription by tonight I will be grateful.(My cell no is +91 [protected].)

My AIRTEL mobile no is[protected].I am having the mobile PREPAID facility. For last one year Rs. 30 is deducted from my balance without opting for the AIRTEL RADIO facility. After deduction on your own you are sending me the SMS stating that AIRTEL RADIO is renewed.

Neither I asked for this facility nor used it.

KINDLY STOP IT IMMEDIATELY AND CREDIT balance( check your records honestly) to my account.

MOBILE NO.[protected].

Dear Madam/sir
I am a 4 year old POST-PAID Customer([protected]) of AIRTEL MOBILE.

I am not getting my bills/ statement of Airtel post-paid connection([protected]) from last two months. This is a regular practice of Airtel Mobile of not providing the bills on right time. I suspect that there is something wrong in my bill statement which I HAVE NOT USED. Now, they are asking me that they will disconnect my connection([protected]).



Since, I am using this connection from last 4 years & a will affect my job on discontinuation of the services.

At the same time I called Airtel Customer Care & infact Airtel Nodal center quite a many time. Their senior officials also spoke regarding the same. But, still I have not received any bill.





Below furnished are the details & Date.

Name-----Samiran Biswas

Mobile Nos-------[protected]

Account Nos.[protected]

Billing Address-------Samiran Biswas, C/o Mr. Satish Dagar,, Flat Nos-6A, Third Floor, Mohmmadpur. Near Bikaji cama Place. New Delhi[protected]

Complaint Date & time[protected]:- 23.08.2009 at 11a.m Reference Nos[protected]

29.08.2009 at 11.22 a.m Reference Nos.[protected]

29.08.2009 at 3.00 p.m Reference Nos.[protected]

15.09.2009 at 9.29 p.m Reference Nos.[protected].



Please help



Regards,

SAMIRAN BISWAS

Hello Sir/Mam,

Please unsubscribe Airtel WAP for my mobile number [protected] ASAP.


Thanks

Keshav

Dear Sir/madam,

I had a aritel broad band connection in noida two months before but at present we are move form noida to mayur vihar phase 3. We are laready put a request to transfer or cancelled iur connection but still we donot get and feedback call from thier technical department.

Please do some need full asap if possible.

Thanks
Vipul Kumar Varshney.