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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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Airtel reviews & complaints page 262

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U
ushahotjava
Nov 11, 2020
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Address: 66, OFFICERS COLONY, PUTHUR,Tiruchirappalli-620017, TamilNadu.
Website: airtel

Recharge was done on 10-Nov-2020 @ 11:30 P.M., for Rs. 49/- only.
Rs. 49/- is debited from my Indian Bank account but it is not updated to my mobile number [protected]. Kindly revert the amount to my Indian Bank Account.

The following message was received after rechar
Your order # null is Awaited .https://www.consumercomplaints.in/new_complaint/
Payment Reference no:[protected]
You may use this number for any future communications.

Kindly do the needful at the earliest.
Thanking you in Anticipation.
Airtel customer support has been notified about the posted complaint.
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    S
    Sunil Pooran Singh Chhonker
    Nov 10, 2020
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    Address: Home no 34, ramchandrapuri colony dahtora road paschimpuri Agra pin 282007

    I, Sunil Kumar chhonker, living at home no 34, ramchandrapuri colony dahtora road near paschimpuri Agra pin 282007, where i suffered network issues since last 3months.
    This is not only my problem but network is not proper in our colony also so request you to please look on it and rectify it as soon as possible.
    Airtel customer support has been notified about the posted complaint.
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      K
      Komal Kirve
      Nov 10, 2020
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      Order date

      10-Nov-2020

      Order #

      [protected]

      Order total 449.00
      Purchase Details
      Successful
      Your Airtel prepaid mobile recharge order was processed successfully. To check status at Airtel end, dial *121# or *123# . Check after 15 minutes of recharge. For more queries, please call Airtel care at 121
      Mobile Prepaid RechargeMobile Prepaid Recharge
      [protected]
      Airtel (Maharashtra & Goa)
      Plan: Truly Unlimited, Validity: 56 day
      Operator Reference Number
      [protected]

      Correct no is [protected]
      Airtel customer support has been notified about the posted complaint.
      Nov 10, 2020
      Updated by Komal Kirve
      Recharged a wrong contact no, please get back my recharge amount .
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        B
        Blehbleh123
        Nov 10, 2020
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        [protected], this number just contacted me saying its from airtel customer support, is this airtel number? He asked me to install teamviewer... I did raised a ticket via app but this looks like a scam cause my problem doesnt need any reason to install team viewer. If this is done by airtel then its something. All i wanted was a refund, cause i have a problem about recharge not reflecting. Even gave my upi transfer id, i dont know why airtel allow this like how the info was leaked. So...
        Also, i did a recharge for this number
        [protected] this number with rs 379 from my airtel app. During that time it was slow and i was useing paytm upi. It was getting processed for a while and it doesnt reflect on the number [protected]. Ive contacted paytm already but said its already paid as shown on screenshot. Upi id reference is
        [protected]. So i recharged at local shop. But now it still havent reflect after many days i mean the first recharge via app. All i want is a refund of rs379 which i lost.
        Airtel customer support has been notified about the posted complaint.
        Nov 16, 2020
        Updated by Blehbleh123
        No reply from them still!
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          S
          Shabbir53
          Nov 10, 2020
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          Address: India

          Dear Sir,

          Good Evening,

          I try to recharge my Airtel sim,
          Money Deducted and order Id received is[protected] through Airtel SMS, but still recharge is not done. My all service are blocked accept in coming calls.

          Thanks!

          Shabbir Hussain
          Airtel customer support has been notified about the posted complaint.
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            S
            Sandip Khot
            Nov 10, 2020
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            My airtel number: [protected]
            Contact me : [protected]
            I am using the airtel number for almost 7 year now. Today my mobile was lost and i went for a duplicate sim and then the airtel shop people said that my number is in some one else's name? How is this possible? If i dont get back this number my business will be in huge loss.

            I need to recover this number immediately. There should be some method that i can claim my name. If needed i can submit my bank statements where this number is used for google pay/phone pay etc..

            Regards
            Ashok
            Airtel customer support has been notified about the posted complaint.
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              R
              Raja Kondla
              Nov 10, 2020
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              Bank amount deducted but recharge not done to number [protected].
              Bank Name: ICICI bank
              recharge amt: 149/-
              My Mail Id: [protected]@gmail.com
              Recharge Txn Id:[protected]
              Date:[protected]:48 PM

              I have recharged two times both times amount deducted. Please refund amout
              Airtel customer support has been notified about the posted complaint.
              Nov 10, 2020
              Updated by Raja Kondla
              There is one more recharge also failed. Below are the details

              Bank amount deducted but recharge not done to number [protected].
              Bank Name: ICICI bank
              recharge amt: 149/-
              My Mail Id: [protected]@gmail.com
              Recharge Txn Id:[protected]
              Date:[protected]:26 PM

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                R
                Raja Kondla
                Nov 10, 2020
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                Address: Door No:21-2-12, Sunnapu Veedhi, Town Kotha Road, Visakhapatnam-530001

                Bank amount deducted but recharge not done to number [protected].
                Bank Name: ICICI bank
                recharge amt: 149/-
                My Mail Id: [protected]@gmail.com
                Recharge Txn Id:[protected]
                Date:[protected]:26 PM

                Please refund the amount as I will do another recharge.
                Airtel customer support has been notified about the posted complaint.
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                  R
                  rkbhardwaj8892
                  Nov 10, 2020
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                  Address: Saurabh Vihar Jaitpur Badarpur Delhi 110044

                  I am using Airtel connection for last 13 years, I am experiencing network issue for last 2-3 months in our area (Saurabh Vihar, Badarpur, Delhi).

                  And from yesterday, no network is showing on. I need this number as It is linked to my Aadhar. Please do something on urgent basis.
                  Airtel customer support has been notified about the posted complaint.
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                    A
                    Ashmita S.R
                    Nov 10, 2020
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                    I recharged my mom mobile [protected]in airtel thanks app at 6.39am today
                    Transaction failed but amount is deducted from bank account Rs. 199
                    Tnz ID:[protected]
                    Please do needfull and refund money
                    Airtel customer support has been notified about the posted complaint.
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                      R
                      rajputmailbox
                      from Delhi, Delhi
                      Nov 9, 2020
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                      Resolved

                      Dear Sir/Madam,

                      I was trying to recharge my Mobile No: [protected] with 100 Rs. on 9th Nov 2020 using internet banking on aitel.in portal.
                      The 100 rs. has been deducted from my ICICI bank account but while upon confirmation received from airtel payment gateway it has failed to be confirmed.
                      Kindly refund the 100 rs. to my bank account.
                      I have only following details in my bank account transaction:

                      BIL/ONL/[protected]/Bharti Air/air
                      tel15mahprep/Mobile RehcrageICICI B
                      ANK NODA

                      Kindly refund.
                      May 6, 2021
                      Complaint marked as Resolved 
                      Resolved on time.
                      Airtel customer support has been notified about the posted complaint.
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                        A
                        amircheck1234
                        from Hyderabad, Telangana
                        Nov 9, 2020
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                        I recharged my number [protected] for Rs.49 on 9th November. The amount was deducted from my bank account but recharge was not reflected. Tried calling the customer care but didn't get a satisfactory response.
                        Airtel customer support has been notified about the posted complaint.
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                          S
                          shinusamjoy
                          Nov 9, 2020
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                          My name is Shinu. I am an NRI working in UAE. My Airtel number is not working since 1 Nov 2020. This is not the first time I am facing this problem. I filed complaint in their customer care email. The replied me to call 121. I was surprised, how I will call without network. My number is connected with bank activities. I lost so many important messages due to this network failure.
                          I have sufficient balance to be an active customer. Please resolve this issue as soon as possible
                          Airtel customer support has been notified about the posted complaint.
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                            V
                            vinodar
                            Nov 9, 2020
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                            Dear team,

                            On 7th November i have recharge for INR 129 with transaction id[protected] of Mob [protected] and amount not yet reflecting. Please check and do the needful

                            vinod ar
                            [protected]
                            [protected]@yahoo.com
                            Airtel customer support has been notified about the posted complaint.
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                              C
                              chooi
                              Nov 9, 2020
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                              My customer ID [protected]-001,

                              WE Recharged Airtel DTH of rs 2500, still its say error code 6.the amount has been from deducted from bank .we recharged on 7th November.

                              can u do the needful,
                              Airtel customer support has been notified about the posted complaint.
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                                M
                                Mano SP
                                from Chennai, Tamil Nadu
                                Nov 9, 2020
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                                Address: Nanganallur, Chennai

                                I've recently ported from BSNL to Airtel, believing that service is good. Airtel store at Nanganallur has collected 299 Rs from me as the first recharge but still, my number is yet to get recharge.

                                Now, Airtel has blocked my number. Their customer service is also not responsive. Feeling regret for changing from BSNL. Worst customer service better go with Jio
                                Airtel customer support has been notified about the posted complaint.
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                                  A
                                  Archumj123
                                  from Bengaluru, Karnataka
                                  Nov 9, 2020
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                                  Hi team,

                                  I have lost the service after recharging also. I am getting problems as the same number is used in all bank and other things I am not able to do anything.

                                  Kindly take it as priority as I need this number in urgent. It will be helpful. Thank you so much in advance. Other wise I need to register the complainant.
                                  Airtel customer support has been notified about the posted complaint.
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                                    D
                                    Dhiren Fofandi
                                    Nov 9, 2020
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                                    I had recharged my prepaid sim on 3rd nov 2020 of rs 399 56 days. Later that day I had a network issue and my sim stopped working. I contacted the customer care they informed me that my sim service has been switched to postpaid and that was done by me. And I am damn sure it wasn't. They also said that my 399 prepaid recharge is collapsed (gone) and that I will be charged a postpaid bill at the end of the month. This is completely my loss and it's not even my fault. I want my sim service back to prepaid as soon as possible
                                    Please look into this matter as this is highly inconvenient.
                                    Airtel customer support has been notified about the posted complaint.
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                                      V
                                      Vasant Shall
                                      Nov 9, 2020
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                                      Address: ebay

                                      My broadband was disconnected yesterday and i raised the complaint immediately. It is not resolved yet and I get false messages that it has been resolved. Again I have to contact your customer care and complain again.
                                      this has happenned 3 times. Yousr technitian who called is very very rude.
                                      These things never happenned with me earlier.
                                      Please solve the issue urgently as I am unable to work.
                                      Regards
                                      Airtel customer support has been notified about the posted complaint.
                                      Nov 09, 2020
                                      Updated by Vasant Shall
                                      My broadband was disconnected yesterday and i raised the complaint immediately. It is not resolved yet and I get false messages that it has been resolved. Again I have to contact your customer care and complain again.
                                      this has happenned 3 times. Yousr technitian who called is very very rude.
                                      These things never happenned with me earlier.
                                      Please solve the issue urgently as I am unable to work.
                                      Regards
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                                        M
                                        Mohamed12321
                                        Nov 9, 2020
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                                        I recharged my Airtel number with Rs. 49 on today 9th Nov 2020. The transaction failed but the amount got deducted from my bank account. The Txn ID is:[protected]. I request that they either do the recharge or refund the amount to my bank account.
                                        Airtel customer support has been notified about the posted complaint.
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