Claimed

Airtel Complaints & Reviews

2.1
Last updated Apr 22, 2024
Complaints 54497
Resolved
21957
Unresolved
32540
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Airtel
Customer Service Contacts

Airtel Phone Numbers

Toll free
1800 103 4444
8566
3271
Phone
+91 96 6339 5551
4426
2035
+91 11 4266 6500
1938
1018
+91 11 4666 6100
1095
818
View all Airtel contacts

Airtel Website

Airtel Head Office Address

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India
560078

Get directions

Airtel reviews & complaints page 264

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:Hyderabad

I have ported one of my number to airtel 7 to 8 months ago. Recently they blocked the number saying I have to clear of my old dues form previous service provider. After clearing of the dues my number is not activated. When I call customer care they are telling they dont have any details of the customer with my number. This number is active since its ported and even I have validity during the block period as well.
When they dont even...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Santhosh Ulaganathan
Report
Copy

DTH airtel ads an interruption

Last few days, am getting interrupted with airtel dth ads. While am focused and watching my interesting show on a channel, suddenly dth creates a pause saying 'loading' and continues the ad. I intentionally left as it is to watch, how long the ads goes, and it was continuous with multiple ads of their own products. So airtel wants to promote their business by interrupting customer needs?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kannan ccv cable, Kannan

Before for two days network not working 4G network not reachable I will change this award to Airtel networkImmediate fall team better than me please don’t don’t not tell me I will change network operator immediately attend leaving shortly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hi,

In last 20 days I have made more than a dozen calls and same number of online new airtel broadband connecation request (in Konark Exotica, Kesnand Road, Wagholi, Pune) . I was said that it would be provided in 12 hours. However, I haven't gotten any call even.
When I tried to post on the Airtel Broadband facebook page they deleted my post (4 times).
Since there are already several connection in my building...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harshith Kumar M
from Bengaluru, Karnataka
Report
Copy

Recharge Benefit

Address:New Delhi
Website:www.airtel.in

I recharged my airtel mobile no. ([protected]) from Airtel app through gateway Phonepe UPI. It was successful in both airtel and Phonepe, even got the message from airtel saying that the transaction is successful and i got reference no. Which is [[protected]]. But the mobile no. Didn't get the benefits for the recharge. I contacted airtel first, they asked me to contact phonepe. So i contacted and they said it is successful and they gave me...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
niteshagrawals
Report
Copy

Airtel Fastag Not Delivered

Website:www.airtel.in

I had Book my Airtel fastag on 11 September 2020 from airtel payment bank app, on 17th September 2020 I received a text message on my mobile number your fastag is delivered, but till date almost after 20 days, I have not received I had even call them numerous time mail them but there are no reply from them....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shanmugarajeshwaran
from Chennai, Tamil Nadu
Report
Copy

Broad band billing issue

I have taken Rs.799 scheme during Jun 20 and it got over by Sep 04, 2020.
I got a second bill again for 3 months which i don't want as i wanted to move to 499 scheme.

So far i have contacted 5 of Airtel customer care representatives each giving various options
Option 1: Pay directly Rs.588 and scheme will be updated
Option 2: Pay outstanding Rs.1652 and then go for Rs.499 schene
Option 3: CS rep...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramamurugan
Report
Copy

Product issue & Customer care issue

I'm getting cross talks for a month ago.Customer care people is totally waste .They can't able to fix it.They simple say raise the complaints in Airtel thanks app .They are just promoting their product.No more support for customers . I really don't know how to fix this issue . Frustrating network ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhananjaya.N
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue with Prepaid

Hi,

on 4th October 2020 i have recharged Rs.598 plan to my new (MNP) airtel SIM via Phonepay. the amount got deducted from my account. but plan didnt get recharge. Please look into the same and assist.

Recharge Receipt Details
Transaction ID : P2010041543237679055123
Paid to : bhartiairtel.[protected]@sbi
Collect Id : SBI45D4BC61354247D2A12E950F669DE9A...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Monush017
Report
Copy

Postpaid customer- poor network

I am a postpaid customer and currently having 5 connections, airtel unable to provide good network at my location. I raised compliant several time but no result.

I am paying 1000 rupees per month bill unnecessarily.

I want full refund of my money....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AjayMaheshwari
Report
Copy

Phone not Recharged but A/c is debited

I have recharged my phone with Airtel pack of 84 days validity through " Airtel Thanks APP. The recharge was unsuccessful, but the amount got deducted from my account.

My phone is not yet recharged. The amount is to be refunded back or the phone should be recharged immediately....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vijaya prasad P
Report
Copy

Airtel Fastag app payment.

Address:[email protected]

Hai...
Sir/madam
Im traveling adoni to words raichur by road in bwtween halaharvi toll gate/plaza.
At the same time amount im paid from hand and airtel app Paid Rs.40.00 at Halaharvi of KA36N2123 on 04/10/20 20:50:54.
ID: FT[protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have recharged my mobile number [[protected]] through net banking for Rs. 599 on 5th Oct 2020 and received an SMS with Transaction reference [protected] and airtel1/del/prepaid txn#[[protected]] of Rs. 599. Bank transaction was also completed successfully but my mobile is not recharged. Till now I got no message regarding the recharge, although the amount has been debited from my bank account.

Would appreciate if response...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
W
Wangshi Ozukum
Report
Copy

Recharge not done or refund not done.

I have recharged on my mobile number - [protected] of rs 248. Money was deducted from my account, but from airtel i got message about

"we are experiencing technical issue at our end. We will refund or recharge with your selected denomination in next 2 hours. Regret the inconvenience."

Now 9 hours have been completed, but still i didn't received any recharge amount or there is any recharge active on my mobile...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I booked for Airtel xsrtream fibre new connection 799 plan on 29th sept 2020
In my premises at Raman street, T Nagar Chennai
On 30 th sep Airtel person came and said that DP box has to be provided and it is not his department
Since then nothing has happened till today
On complaining to customer care, but they are sending repair team to rectify the fault in the connection which is yet to be provided. are sendingand...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kannan Dhanaraj
Report
Copy

Airtel prepaid Sim reactivation

I am using Airtel prepaid Sim for 8 years. I am on an official trip overseas. I did not recharge the Sim for 3 months and it got deactivated. To reactivate I contacted Airtel. I am asked to visit Airtel customer care in person. I cannot travel given the current travel restrictions across all airlines and by the government in the country I work. As this Sim is associated with a lot of my accounts I cannot let this number go.

I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harshad Pahune
from Mumbai, Maharashtra
Report
Copy

Update 2G mobile tower to 4G

Address:At Mahakal, Post Nalwadi, Tah-Wardha, Dist-Wardha, Maharashtra-442001

At our village already Airtel mobile tower available but now day every person use internet connectivity and need is higher speed internet and airtel 2G network is available only.

Our village population nearly 3000peoples. Many peoples from our village porting their airtel sim to other network. if airtel 4G update then maximum people use airtel network.

so please as soon as possible update 2G mobile tower to 4G.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aliya Madani
Report
Copy

Slow net speed

Few seconds speed is 0 kb or very less although signal strength is good...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Village Maiyan, District Baramulla, Jammu and Kashmir

Need to complaint regarding the lack of connectivity in the Village Maiyan of District Baramulla, Jammu and Kashmir. We have more than 2000 subscribers of airtel in and around our village but we have been facing alot of problen with the network. Even after repeated complaint in one of your Customer Care office at Chandanwari, Baramulla and Srinagar no action has been taken. Request to take necessary actions as soon as possible. Also sending...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have activated Fully block DND then also i am getting offer calls and recharge calls.I am irretated. So please look into this matter and solve my problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy