Airtel Complaints & Reviews

I, Swastik Bhattacharyya, Father's name- Ujjwal Kumar Bhattacharyya, When I was working at Airtel Company (Year 2015), I used a Postpaid sim which was taken in my documents (KYC) and given by Airtel Company. Mobile number was [protected]. And registered address was - 4no Kalibari road, Dumdum, PS- Dumdum, Kolkata- 700030, but now I am staying at Sukantapally, Khasjangal, Abash, Near Telecom Abasan, Paschim Medinipur, PIN Code- 721102, and alternate registered mobile number- [protected]. When I left the job I returned the sim to Airtel company authority and told him to close the connection. I am not using this number after left my job in the year of 2015, another person use this number month on month. I got bill payment related massage month on month to my alternate number [protected]. Today when I checked through online with otp based I shocked, I have seen registered email id is [protected]@yahoo.com. The suspect is using the sim card into a Device. Device name- Huawei E5573s-606, Device Imei number- [protected]. Why Airtel company authority cheated with me? Why Airtel company authority has given the sim card to another person without informing me. It was totally fraud (Sim Swap).

I request you kindly take a legal action against that person or authority who using the sim card without informing me. I don't know the suspect person.

Another person is misusing my documents, Please pay attention to the facts...

Kindly find the attachment (Such kind of proves)..

Mobile number- [protected]

Alternate registered mobile number- [protected]

I have ordered the airtel payments bank Fastag on 8th march 2021 & it was said that it will receive in 14 working days.. but even after 14 days it is not received..!!!
on 28th march called them on airtel customer care no 400, they said will check and reply after 2 days with complain no 9239343... I have also sent email too, on [protected]@airtelbank.com they register complain no 9243164 said will get back in 2 working days ...
on 29th they resend email & said will get back in 24 hours. another email said will get in tough with you in 4 hours.
today on 1st april called them on 400 again and they said still we do not have any update...!!!
Mean...!!! how many time to call & write email but not getting a ordered fast-tag...?? for such a small thing... too many follow ups...??
Airtel takes money and gives to fastag company and do not hold any responsibility / commitments ... customer paying in advance mean they are king...we have to only suffer...keep them calling and wiring for getting fastag... We pay the money where is the service...!!! there is no option for cancellation & they do not accept allow the refund... too..
this is big problem need to resolve...

Navneet Parmar

Hi I have done my recharge prepaid airtel no [protected] of rs 249 on 1 April 2021 but recharge not done and amount has been detected from my bank account, I was waiting for 1 hour and still my service not activated then I have recharge again for rs 249 and this time my airtel service got resume. I am attaching the message with transation I'd[protected], which was not activated, so when will I refund of rs 249 which was not activated.

On 27.03.2021 at 8.30 am. I used to prepaid Airtel recharge for Rs.598/- Bonus Rs. 12/ Net Rs.586//- to Mobile No. [protected] through my debit card from my phone [protected]. Immediately the said amount Rs.586/- debited to my Account. but no prepaid recharged to mobile [protected]. Kindly refund the said amount immediately.
Azmath ulla Khan

An airtel junction box has been installed in my site number 4CC 210, East of NGEF Layout, Kasturi Nagar without my permission. I request you to shift the junction box as soon as possible as it is installed in the middle of the site which is hindering my house construction work.

Hi,

I have recharged my airtel number today for 599rs. Amount was debited from my account but still I did not receive the recharge success message. So I checked in balance check number 121. There also recharge was not reflecting.

Please help to resolve this issue.

Regards,
Snegha

Dear sir/madam,

This is to inform you that I sri
Biswajit Karmakar residing at 1/5 K. G Bose Sarani
Kolkata-700085.opposite of Vivekananda sangha club.

Since last 4.5 years I am trying to take airtel broadband
connection.so that I am giving a request for connection already more
than 100 times, in the meanwhile I am paid for connections two times(Transaction Reference :2217399) But company refund me the same already, &
inform me that there is no connection available at the time & wait for
some time work in progress. But the thing is that form my address both
sides approximately 250 meter distance connection is available So, my
question is that if connection is available only 250 meters distance
then why company not extended the broadband line in the last 4.5 years?
Every time your executive said wait for some time. Is it the airtel company policy?

So, can you please explain to me how much time would be required to
extend only 250 meters?
See I loved airtel service. That's why I am asking you otherwise there are few options available in my area like BSNL, Alliance, Local Cable operator, and currently working JIO.

Would request you kindly give me a broadband connection immediately.

With warm regards,
Biswajit Karmakar
[protected]
jit.[protected]@gmail.com

Airtel is unnecessarily deducting balance from my account without making any calls .
It is deducting 90 rupees everytime and in transaction history showing call done to same number (my phone number itself)

Also the call center guys are not responding properly.
Airtel is a big cheater I have lost more than 500 rs without any reason and they do not have any justification.
Wherever I recharge and they see balance, they deduct it

Last deduction happened just now on 30 mar
And 8 mar of Rs 90

Also they do not show any transactions in the app.and balance keep on reducing

Pls resolve this.this is highly irritating.

Sir i cancelled my dth and broadband connection...but airtel didnt refund my money ...i cancelled my transactions on 11 th January...and they promised me to refund in 7-10 working days...i used to call their agent but they are not responding anything...and boy who used to take this payment to picking up my call...my application form number is[protected]...and mobile number is [protected]...and their representative who is talking in abusive lanugae his name is akhilesh tiwari...my total refund amount is 3268...

On 21st March 2021 I have transferred Rs 712.00 to my Airtel Payment bank ( [protected]) for postpaid bill payment. But after successful transfer the amount I was unable make the bill payment. Then I called to customer Care of Airtel Payment bank and they informed me that my account is freezes. For unfreeze I have to sent them my documents with signature which I have completed on that same day and they given me a complain number with two days TAT. But till now my issue is not resolved. And when called them they just asking me to wait again 2 days.

Dear sir,

Please be informed today I have done wrong mobile recharge whose information are given below
Wrong mobile no-[protected]
Right Mobile no-[protected]
Trans. ID[protected]zX82gE2(through PayZapp)

So I request you toKindly do the reverse the same on right Mobile no.

Thank you,

Regards
Narender

I recharged Rs.1498 pack in January 2021. As I have jio connection as well, I use airtel very less. But today, I.e., on 29.3.2021 it is saying only 5GB is left! Is it not cheat on data? Please fix or I'll shift to another connection.

I paid my airtel postpaid bill two times of nearly equal amount as enclosed. How will you send back my money. Or it can be adjusted for the next bill. Please clarify..
My no. [protected]

I have bought a new airtel sim 2 days ago with with sim no.[protected], I got the signals on the new sim but the televerification number 59059 is not connecting.

Hi airtel,

I accidentally recharged a no. Instead of another no. I was using Amazon pay, they suggested to contact operator. I texted, The text services says that
“you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
Wrong no. [protected]
Right no: [protected]
Transaction number: [protected]
Date : 28-March-2021
Amount : 598

Hi airtel,

I accidentally recharged a no. Instead of another no. I was using Amazon pay, they suggested to contact operator. I texted, The text services says that
“you are not authorized to use lapu reversal service. Please contact to circle coordinator.”

Wrong no. [protected]
Right no: [protected]
Transaction number: [protected]
Date : 28-March-2021
Amount : 598

I have ported to Airtel post paid last december 2020 . But am facing poor network connectivity issue . Issue have been reported multiple times, but not yet resloved .
expecting its closed, or dont have other option than porting to another carrier .

Team, i have recharged my prepaid number few times but still in am not getting sms to my cell, can you please look into this .

you can contact me at
ramneek.[protected]@gmail.com

My Mobile No. is [protected]
Validity under Rs. 79.00 plan was to expire on March 26, 2021.
I recharged my Main Account with Rs. 100 under the subject plan on March 24, 2021. Airtel put this amount under unknown plan plan and assigned a validity of 28 days.
I have written to every body including Mr. Mittal after talking to their customer care specialists and their supervisors since March 24, 2021 but they have not corrected the wrong entry as if it is their right.
I did recharge my Account on March 27, 2021 under Plan Rs. 79.00 which has 28 days of validity and Rs. 64.00 talk time.
Now, they have shamelessly credited my above mobile No. with two Validities and two Talk times.

Looks, the officers are indulging in this type of practices under the direction of their managers/Directors/MDs.

My recharge is so successful but not give me balance