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Airtel reviews & complaints page 266

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K
khemraj83
Oct 27, 2020
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Address: Aspur, dungarpur, rajasthan

I have recharged my number [protected] with rs. 219 at emitra yesterday 26/10/2020 around 1:00PM and at emitra's transation status is success but till now my mobile not got any sms or not able to do any call.

Please help, what i can do.
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    Sandeep2428
    Oct 27, 2020
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    I am neelam i have purchased a car last year vehicle no. CHO1BZ3081.
    I purchased a fastag through AIRTEL, but that was not working, Now i am trying to purchase a new fastag and its showing blacklisted by npci. Its my humble request to you to remove from blacklist. So that i can purchase a new fastag please kindly do the needful.
    Regards
    Neelam
    [protected]@gmail.com
    +2 photos
    Airtel customer support has been notified about the posted complaint.
    Nov 01, 2020
    Updated by Sandeep2428
    My complaint is still pending, nobody focus on my complaint

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      Renu2196
      Oct 27, 2020
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      Address: Delhi
      Website: Airtel thanks app

      On 27-october-2020 I want to pay my water bill through airtel app. Payment got deducted from my bank, but bill not paid. Reference no.[protected].
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        V
        Vinoth End
        Oct 27, 2020
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        Address: Anna nagar

        I hand applied a airtel fastag from online. And I get a mail also, thy said to pay 1500 in online. That to I did, after that thy said to send RC BOOK COPY AND ID PROOF. i send that also.after tht I got a mail
        In few mts u will get a call from my office for conform. Now 3 days happened I not got a call. And fastag also.pls say to contact
        Airtel customer support has been notified about the posted complaint.
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          Jignesh1998
          Oct 27, 2020
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          I was trying to do one transaction at 26 October, 2020 for my mobile number 96XXXXXX67 mobile number, But without entering M-PIN the transaction is done by Airtel Payment bank. The transaction amount is 612 rupees.
          Transaction ID: [protected]
          They didn't reply for the same.
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            A
            abhi_260288
            from Powai, Maharashtra
            Oct 27, 2020
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            Hi,
            With Ref to above subject my airtel postpaid sim suddenly stop working from last saturday night without any notice, this sim card number i m using more than 9 years.
            As sim stop working so i m not able to do my net banking & other transaction.
            so considering valuable customer please help me to resolve same issue as early as possible.
            Airtel customer support has been notified about the posted complaint.
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              P
              prajago3
              Oct 27, 2020
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              Address: Chennai

              Dear Sir/Madam

              We have four connection in our home. We all are facing the connectivity issue for long and we have made close to 50 follow up since we have been having this connection. Only reply we get it we will look into it and no escalation happing and it is still at analyst level without any escalation for resolution. Looking for earliest resolution or we need to get into any other service provider due to very poor and worst network coverage at our home

              we need to go to road everytime we need to connect a call. We are really in pathetic situation and at the mercy of airtel for such a service

              Regards,
              Rajagopalan - [protected]
              Ravichandran
              Airtel customer support has been notified about the posted complaint.
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                M
                Maheerfyy Y
                Oct 27, 2020
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                My [protected] number ported from jio to airtel.i replace new airtel sim to activate. But it shows emergency calls only even phone reboot.
                Airtel customer support has been notified about the posted complaint.
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                  S
                  Sushantsinha81
                  Oct 27, 2020
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                  Dear Sir/Mam,

                  I am requesting your assistance to de activate my Airtel Broadband connection. I have stopped using the services effective 27th September. The bill has been paid till end of October 2020. I had been trying relentlessly to search for option in the Airtel thanks app and to call your customer service numbers however none seem to work or take me to the option to de activate the services. Request you to please de activate my below mentioned connection asap.

                  Name : Sushant Sinha
                  Fixedline Number : [protected]
                  Relationship Number :[protected].

                  Thanks,
                  Sushant Sinha
                  [protected]/[protected]
                  Airtel customer support has been notified about the posted complaint.
                  Nov 03, 2020
                  Updated by Sushantsinha81
                  Dear Sir/Mam,

                  I am not in receipt of any confirmation for disconnection of aforementioned broadband services yet.

                  Thanks,
                  Sushant Sinha
                  Nov 04, 2020
                  Updated by Sushantsinha81
                  Dear Sir/Mam,

                  Please note that inspite of requesting for disconnection of my services, I have been sent a Bill to be paid for next period. Can you please help expedite my disconnection process?

                  thanks,
                  Sushant Sinha.
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                    S
                    Selvakumar74
                    Oct 26, 2020
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                    Address: Chennai

                    Monthly plan of 999 + 18%gst = 1179/- since 23rd June 20

                    So (June to July, July to August, August to September ) Rs.1179×3 months = 3537/-
                    Paid till date since Monthly plan changed
                    22 July Rs.889/-
                    6 September Rs.1332/-
                    26 September Rs.3745.55/-
                    Total Paid = Rs.5966.55/-
                    So Excess Paid Rs.[protected].55 =2429.55/

                    Again as per you own billing
                    17 June 2020 to 16 July 2020 Rs.943.06/-
                    17 July 2020 to 16 August 2020 Rs, 1178.82/-
                    17 August 2020 to 16 September 2020 Rs.1260.62/-
                    So Adding all the months from 17 June 2020 to 16 September 2020 = Rs.3382.50/-
                    But i have paid from 17 June 2020 to 16 September 2020 Rs.5966.55/-
                    It means i have in excess (3382.50-5933.55) Rs.2584.05/-
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      Sadashiva katukuri
                      Oct 26, 2020
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                      By mistake I recharged to a wrong number using Paytm.
                      Recharge amount is 399.
                      Wrong Number - [protected]
                      Correct Number - [protected]
                      Reference Number[protected]
                      +1 photos
                      Airtel customer support has been notified about the posted complaint.
                      Oct 26, 2020
                      Updated by Sadashiva katukuri
                      Please revert the transaction and recharge the amount to the correct number
                      Thanks.
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                        A
                        aleesh khan
                        Oct 26, 2020
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                        Sir,
                        i am living in puranpur moh. sahukara ward no. 8 in amol banquet hall there is a airtel tower in which the wiring is passing through several houses there are regular shot circuit in wiring of the pole yesterday one cow was found dead due to electric fire in the pole a 1 month ago a man was in coma due to this wrong postion of wiring.

                        the wiring of the wire are very close to my house and due to frequent short circuit all the locals are scared

                        its our humble request from the locals that the pole should be in a secure position.

                        its a very serius issue and should be solved as soon as possible.
                        your truely,
                        aleesh khan
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                          Ravimohan Reddy
                          Oct 26, 2020
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                          I am getting error, , sim not registered on network' since 4 days. My airtel postpaid no. is [protected]. My alternate number is [protected]
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            sunny7666
                            Oct 26, 2020
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                            Address: Gurgaon

                            I done Airtel fastag recharge through MobiKwik app . Txn successful from MobiKwik side but Airtel didn’t confirming txn . 20 days passed giving copy- paste replies . So plz take action against Airtel payments bank . It would be helpful for me as this amount means a lot for me. .

                            Txn amount :- 7890 rs
                            Txn date :- 7/10/2020
                            Cont no. :- [protected]
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                              P
                              Prakriti_Pushp
                              Oct 25, 2020
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                              I recently bought an iPhone 11 and my FaceTime and iMessage services are not activating with my phone number, yet it’s working fine with my Apple ID.

                              I tried calling apple support to look into it, but all the settings were fine with the phone, so it’s definitely a something to do with the service provider end.
                              I also know 3-4 more people who recently bought it and are facing the exact similar issue. And they all have Airtel sim with them.

                              It just continuously says “waiting for activation” but nothing actually happens. This is frustrating!

                              Please resolve this issue asap.
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                                varaprasad v
                                from Hyderabad, Telangana
                                Oct 25, 2020
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                                Tried to recharge mobile with 219 rupees in airtel app on octo 4th 2020 . Amount is deducted from my bank account and recharge is not done. Showy status in notification recharge is pending. I tried to contact airtel there is no proper way to raise to complaint. At last I found one mail address and raised complaint but no reply from the bank. Please help me to get back my amount.
                                Phonepe gate way is used to pay amount. The transaction I'd is
                                P2010041608457417415462

                                Phone: [protected]
                                +1 photos
                                Airtel customer support has been notified about the posted complaint.
                                Oct 12, 2020
                                Updated by varaprasad v
                                I tried to recharge mobile with 219 rupees in airtel app on octo 4th 2020 . Amount is deducted from my bank account and recharge is not done. Showy status in notification recharge is pending. I tried to contact airtel there is no proper way to raise to complaint. At last I found one mail address and raised complaint but no reply from the bank. Please help me to get back my amount.
                                Phonepe gate way is used to pay amount. The transaction I'd is
                                P2010041608457417415462
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                                  Shelesh Soni
                                  Oct 25, 2020
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                                  I bought a new broadband connection. but on the bill, it showing the name of the previous owner who is my neighbor. He canceled his connection last year and I took a connection in the same line. but the customer name is the same as the previous owner in my account. I want to change the customer name on my name. Please say me the procedure for the same and how many days it will take to change the name. Very Urgent
                                  Airtel customer support has been notified about the posted complaint.
                                  Oct 25, 2020
                                  Updated by Shelesh Soni
                                  .
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                                    Ramesh Ponn
                                    from Hyderabad, Telangana
                                    Oct 25, 2020
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                                    Sir/Madam,

                                    Phone number of concern: [protected]

                                    I have tried to recharge my SIM card on Oct 16th, 2020 for the amount Rs. 698 through my SBI account. First it appeared like it worked but later I noticed that my SIM was not recharged but the an amount of Rs. 698 was deducted from my bank account.

                                    Then I thought I needed to buy talk time to make it work. I ended buying another Rs 100 + Rs 100 + Rs 500 = Rs 700 on talk time. And yet my Rs. 698 package never appeared. I tried calling customer care several times but it impossible to get anyone to talk to me.

                                    Today I tried to charge Rs 449 package and again the transaction went through by AirTel failed to recharge my card. So totally I spent Rs. 1, 847 in total in the last 10 days and now my balance on the SIM card is around Rs. 150.

                                    Oct 25: Rs. 449
                                    Oct 16: Rs. 698
                                    Oct 16: Rs. 100
                                    Oct 17: Rs. 100
                                    Oct 18: Rs. 500
                                    [protected]
                                    Total. Rs. 1, 847

                                    I am extremely disappointed with AirTel service now. Please investigate this issue ASAP and I have attached the screenshot of my banking transactions and also the transaction history of AirTel recharge to this email.

                                    Thanks,
                                    Ramesh
                                    Ph: [protected]
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                                      Citrarasan Arasu
                                      Oct 25, 2020
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                                      My airtel number is +91 [protected].

                                      Hi, Iam citrarasan using Airtel no.[protected].My SIM is showing no service for more than 10days. I suspected my mobile and confirmed with the service centre that there is no problem with the device. Then I bought a new mobile but still the same problem is there. I don't know what happened with the airtel. Even customer care executives are not ready to accept that there is problem with the Airtel. I am getting different answers each time whenever I called them.At least Airtel should inform customers through emails about the problem. I think it's the time to move to some other network.
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                                        Shipa Priya
                                        Oct 24, 2020
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                                        Airtel Xstream Fiber number [protected]
                                        The website of Airtel States that Broadband connection will be activated in 48 hours. When I contacted the agent on 10th Oct, the same thing was confirmed. I made the payment for 6 months subscription on 10th and then waited till 14th October when i got only excuses from the Airtel Team that their team member were not well, they have having shortage of router, etc. On 14th afternoon, I raised a complaint with Airtel on [protected]@in.airtel.com and till date i.e. 24th Oct, the only update that the request is in progress and they are working on this. This kind of service level is not acceptable when timeline is attached for refund. It hardly takes 5 minutes to know the status of the completion of their work.
                                        I want my money to be refunded immediately.
                                        Airtel customer support has been notified about the posted complaint.
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