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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 266

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N
nehm96
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel Broadband - Refund of Deposit

Website:www.airtel.in

Applied for Airtel Broadband on 27 September 2020 and subscribed for Monthly Rental ₹499 (40Mbps) plan. The Airtel personnel asked us to pay Rs.1768 online for installation & plan, which we did (Airtel product payment taxation ID:[protected]. He told us that Airtel would do installation of broadband by 2 pm of 27 September 2020, however, no installation was done that day.

I contacted the Airtel personnel several times after...
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Address:Airtel

I am writing this email to express my utmost disappointment in using the services of airtel. My name is Harish and I am a customer of airtel since almost a year. I had recharged my account for Rs. 249/- ( 1.5 GB per day pack ) on the date of 04/09/20. I didn't get my recharge and I had got a message back then saying 'recharge unsuccessful' in spite of money being debited from my bank account. I had to recharge my number again for the...
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L
leeladhar Jhagekar
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Airtel wallet thanks app

I added money into airtel thanks app for mobile recharge on 28 sep 2020 by amazon upi but money did not load in thanks app and money transferred into this upi [protected]@icici and my recharge did not done and refund of my money is getting very far
And ICICIB has informed me that my transactions is failed but they did not refund my money so kindly help me...
I was doing recharge of 199

Dear Customer, your UPI transaction...
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Shrinivas Gutte
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Money not credited in wallet

I've added money 2 times once from phone pe amount 580 and once from gpay amount is 580 both transaction ia successful showing that money reached to vender but my Wallet is not showing that money my mobile number is [protected] and Airtel is not providing customer support it really bad there no option to complaint directly...
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leeladhar Jhagekar
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About thanks app

I added money into airtel thanks app for mobile recharge on 29/10/2020 by amazon upi but money did not load in thanks app and money transferred into this upi [protected]@icici and my recharge did not done and refund of my money is getting very far
And ICICIB has informed me that my transactions is failed but they did not refund my money so kindly help me...
I was doing recharge of 199

Dear Customer, your UPI transaction...
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T
Thatigutla Satish Kumar Reddy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against Airtel Broadband

I have paid 2828 Rs on[protected] for Airtel broadband connection. They promised to give connection/installation by[protected] Afternoon. But, they didn't give any connection and started billing. Tried to reach Airtel customer care multiple times, they are telling again I have to wait for 24 hrs.

1.How many 24 hrs I have to wait.
2.Why should I have to pay for Airtel if there is no connection itself.

I...
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Address:Jaipur, Rajasthan

Airtel No. - [protected]

While calling, not able to hear proper voice of other person and vice versa or continue break in voice is there.

Network issues.
Cant able to lodge complaint in Airtel via my airtel app.

My Airtel app is not detecting my problems. Check scree shots. I have data pack then also it is showing running low with data balance.

Not able to send Port Messages...
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Pradhyumn Somani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network Issues and Can't able send Port request.

Address:Jaipur, Rajasthan

I have a poor connection from airtel. I had raised a complaint to airtel but till now there has been no improvement.
Automatically Network mode changes into 4G to E mode. No or less network is there in 4G. There is no 3G network available.

One the contrary the problem has aggravated and I have been informed that my cell phone is unreachable at times. This is impacting my work.

But I am unable to send SMS...
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Sir
Since Monday on[protected], I've been sending messages to 1900 to PORT out my Mob No - [protected] from Airtel but I'ven't yet received UPC Code. I contacted Airtel Customer Care a number of times but no result. I even raised the issue to appellate wb and so far I don't receive UPC Code.
Plz take this as a compaint and resolve.
with regards
Suman Roy Choudhury...
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D
Dr Jayanta Ghosh
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Service SIM Rejected on 30-9-2020

Address:Agartala

I am Dr. Jayanta Ghosh S/O Lt. Jatindra Chandra Ghosh of Dhaleswar-10, Agartala-799007 is complaining against air tel mobile phones SIM card service.My asking 1. Why reject my SIM without prior information? 2. Why issued SIM if the customers DATA incomplete ? 3. Why I would turn to another plan ?4. Who completed service provider's system ? 5. Am I wrong?

So, I requested to "air tel " to rectification all dispute without any...
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I
Issach Pradhan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Low internet connectivity

Address:Rongli, East Sikkim

Here in our area we are facing a huge problem because of no internet connection.
We have a tower near by but it's already outdated it's doesn't work.
Please upgrade the tower so we can use good quality internet.
Airtel claims to be a good network provider but in our area we don't think so please resolve this problem as soon as possible or else we have to go to another telecom operators.
We need to work from home...
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Loyesha Das
from Hyderabad, Telangana
Aug 28, 2023
This thread was updated on Aug 28, 2023
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No refund has been received after disconnection of Broadband account

I disconnected my broadband connection in the month of May, and requested airtel customer support team to refund the security deposit amount they take during the time of connection.
My airtel Xstream fiber ID[protected]_ap
Airtel account number- [protected]
Then they asked me to drop them an email on their official mail id [protected]@airtel.com sharing a cancelled cheque or a bank account statement. So I shared them a cancelled...
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Address:261/F, anna nagar,perambalur

Can't use internet after recharged Rs.251 data add on pack. it redirect to 'http://one.airtel.in/rcconf' and tell to signin to network. not able to contact customer care due to low balance.i only use data in airtel network....
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Address:A/002, Shree VinayaK CHS, Vaishali Nagar, Dahisar East, Mumbai 400068

Dear sir,

My mobile no is [protected] i just made a recharge of rs 1498/- few days ago it stated truly unlimited calls for 365 days but when i called today at kotak customer care they deducted my prepaid balance.

Now when i am trying to call kotak customer care they says your account does not have sufficient balance to make the call.

Please see to it sir.

Thank you....
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My airtel broadband account/services were deactivated and on safe custody from mid july and i paid the combo pack which is 500 + tax for 3 months. I reactivated the services in august end and the company is charging me for the month of august even though i paid for the combo pack. I have the emails from airtel stating that my safe custody was activated and i have been trying to follow up withe company but every time i call them they say and...
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S
snehitha sunkarapally
from Kamalapuram, Andhra Pradesh
Aug 20, 2022
This thread was updated on Aug 20, 2022
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refund for wrong mobile recharge of airtel

Dear sir/mam,

I have recharged to my number [protected] by mistake instead of recharging my father's number with amount 379 today morning and my transaction id is[protected]. I have recharged again my father's number but i don't want recharge on my number as i already have recharge for the next two months. Kindly help me out and refund my money back. I have recharged through paytm app.

Attaching my invoice, paytm...
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I tried using airtel 121/198 and airtel thanks app but it does not allow me to get to a live agent. I bought an airtel prepaid sim 2 days back and paid rs 350. The same day it showed insufficient balance and i recharged again rs 250. It still said low balance so i submitted a request to convert to postpaid. Airtel is saying that the rs 350 + rs 250 = rs 600 i paid is gone. This is fraud and stealing. I tried calling customer support multiple...
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A
aarun.shishodia
from Durgapur, West Bengal
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fastag not delivered

Website:www.airtel.in

I have ordered fast tag id through airtel app, i received message on 17 sep 2020 my fast tag id shipped. Till now when i check through airtel thanks app it is still showing shipped due to this i am facing issue at toll plaza.
This is very frustrating. And whenever i called to airtel customer care number there is no option for fast tag. Simply making fool and harrashing people everyfay i am wasting 10 minute on toll plaza.
br...
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S
Siddheshwar Sanap
Jul 20, 2022
This thread was updated on Jul 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund amount of failed recharge.

I have recharged on my mobile number - ([protected]) of rs 599. Money was deducted from my account, but from airtel i got message about

"we are experiencing technical issue at our end. We will refund or recharge with your selected denomination in next 2 hours. Regret the inconvenience."

Now two days have been completed, but still i didn't received any recharge amount or there is any recharge active on my mobile...
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A
Anirudh Suresh
from Bangalore, Karnataka
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Cheating/fraud on customer - not giving speed as per plan

Sub: not providing download or upload speed as per plan paid for
Ref: landline number [protected] and registered mobile number: [protected] in my name - anirudh

I have been using this broadband connection since may 2020 with plan of 40mbps. However, i have never got more than 22mbps download speed till date and the upload speed is mere 0.3 or 0.5 mbps.

This is highly pathetic. The upload speed is not in...
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