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Updated: Feb 27, 2026
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Airtel reviews & complaints page 266

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D
Dave Moses
Nov 1, 2020
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Hi,

I had tried to recharge my Airtel number twice in the Airtel Thanks app but both the attempts had failed while the amount for both the recharges were debited from my account. I still have not received a refund even a month after the transactions.
Kindly resolve this issue.

Regards,
David
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Happened in may still nothing!
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    G
    Gauvs1234
    Nov 1, 2020
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    Airtel DTH Xstream Box

    Address: H104 DLF NTH 86 Gurgaon

    I have been a loyal Airtel customer for the last 20 years and my entire family is availing Airtel services. I had purchased the Airtel XStream box (ACCOUNT [protected]) on 3rd October.

    The Airtel site explicitly does not mention that the XStream box OTT service cannot be used independently without charging the account . Also the limitation was not advertent during any of the later communications.

    As a customer...
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    A
    Ashwini ammu
    Nov 1, 2020
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    Airtel is not allowing to update the email id for my prepaid number as i have to do eSIM for my physical sim
    Airtel customer support has been notified about the posted complaint.
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      R
      RAJAGOPALAN BAGAVATHGIRI
      Nov 1, 2020
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      Resolved

      Recharged 598 through airtel thanks app availed cash back 40 from airtel money and paid 558 through paytm.. Transaction was successful and the money got deducted from the bank account but the recharge was not reflecting
      Upi reference no :[protected]
      Nov 2, 2020
      Complaint marked as Resolved 
      Airtel added money to my wallet and i did recharge again
      Airtel customer support has been notified about the posted complaint.
      Nov 01, 2020
      Updated by RAJAGOPALAN BAGAVATHGIRI       Please find the ipo screenshot..Tried to reach customer care but theres no way to call because of ivr

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        E
        Eshita Nimje
        from Powai, Maharashtra
        Nov 1, 2020
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        Address: Hoshangabad road, Bhopal
        Website: www.airtel.in

        I have been using my mobile number [protected] for past 7 years plus. I recently was out of station. My number was showed inactive and I could not go to store to activate it again due to covid, from my friends i came to know my number is allocated to some one else. My point is how come in this much short duration you can allocate my number to some one else? This number is update in all my bank accounts, demat, pan detail, aadhaar account. My privacy is at risk as all the sms (Verification code, otp, urn) still goes to this number and i am fully prone to fraud as well because of exposed information. How irresponsibly my number was allocated to some one else. After this long service i did not expect airtel to act so irresponsible which put mt at very high risk. Kindly take this matter urgently and give me chance to re activate my number. Thanks & regards,

        Eshita Nimje
        [protected]
        Airtel customer support has been notified about the posted complaint.
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          A
          anil [email protected]
          Nov 1, 2020
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          Address: 88/90 RANJIT SINGH BUILDING GROUND FLOOR OFFICE NO. 1 VITHALWADI KALBADEVI MUMBAI

          Mera Airtel broadband number[protected] he jo lockdown lagane ke bad se abhi tak use nahi hua he. Mere ki Airtel broadband bill payment ka bar bar call aa raha rha tha ki Apka bill amount due 3702 he jisko waiver kar diya he 1000 rs. Aap 1000 rs payment kar do baki amount waiver ho jayega mene 23 September ko 1000 payment kar diya he phir bhi mera baki amount due aa raha he. Mene kitni bar customer care me bhi call kiya par kuch bhi reply nahi aa raha he plz help
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            C
            chetandaulani
            from Powai, Maharashtra
            Nov 1, 2020
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            Cashback not credited to my wallet

            I done recharge of 598 on my number,

            as mentioned by t&c payment should be made through wallet,

            I followed all the instructions but didn't received any cashback ( cashback amount which should be credited to my wallet is 40 Rs.)

            See below screenshots for reference....
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            S
            Sourabh852
            Nov 1, 2020
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            I need my last month call history since I accidentally deleted the number which was very important for me.so I request you to kindly send me my last month call history.
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              D
              Dkfan302
              Oct 31, 2020
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              I want to get eprebill of my Airtel prepaid no. On my email id. Please provide this
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                K
                Kokila Jayasingh
                Oct 31, 2020
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                Address: No.457, Dhanalakshmi Nagar, CTH Road, Sekkadu, Avadi, Chennai 600054

                Dropped note to [protected]@airtel.com for changing my address both permanent and residence in airtel. In app showing my wrong address. Kindly help me out as already my email id linked with the account. Calling 121didnt have option for address change.
                Airtel customer support has been notified about the posted complaint.
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                  G
                  Garden Garments
                  from Mumbai, Maharashtra
                  Oct 31, 2020
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                  I HAVE FIX/BROADBAND LINE broadband ID [protected]_mh fixline NO.[protected] COSTUMER ID NO [protected]. I WANT TO CHANGE MY EMAIL ID WHICH IS [protected]@gmail.com instead of
                  [protected]@yahoo.co.in. so that I can receive my ebill. I have tried to change several time from my login airtel account but it was not been changed
                  Airtel customer support has been notified about the posted complaint.
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                    A
                    Advocate Preeti Gupta
                    Oct 31, 2020
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                    Illegal Installation of mobile tower in the illegal forth floor roof Plot No 27/28 pocket 3 sector 25 Rohini New Delhi 110085

                    Address: 135/136 TF Pocket 3 Sector 25 Rohini New Delhi

                    That the Mr Rajesh Goyal is the owner of H. No. 27/28, pocket 3, sector 25 Rohini, New Delhi, is trying to install without following the conditions permission of MCD and others concerned authorities and obtain permission from McD without following the instructions mentioned in rules. It is alleged that this locality is thickly populated and installation of such tower is injurious to the lives and health of the residents. Complaints were made...
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                    Ankush jalshl
                    from Powai, Maharashtra
                    Oct 30, 2020
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                    I wanted to update email Id with my number but they are saying that service is not available due to this i am not able to use esim and it's increasing my problem, I tried to contact on customer care but I they couldn't resolve my issue.
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      Shoaib Hussaini
                      Oct 30, 2020
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                      Address: #27/1, 7th cross, Dasappa Garden, Chamundi Nagar, RT Nagar post Bengaluru - 560032

                      I had requested for a broadband connection for Airtel. A guy visited my place and did all the formalities and a payment link was sent to my number and I had made the payment twice of RS1768. On 21st of october I got a call from airtel in which the executive said that the box is full and further connections cannot be made so, I'll be getting the refund of the amount paid within 48hrs. But, its already 10 days. I dint get the amount credited. I want the refund back into my account.
                      Airtel customer support has been notified about the posted complaint.
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                      My phone number is [protected].
                      My Xstream fiber Application number is [protected]. My transaction IDs are, [protected] and [protected]. The amount to be refunded is RS3536.
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                        R
                        Roopa YO
                        Oct 30, 2020
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                        Address: #63,1st cross,7th main,Sushant Nivas, Bhuvaneshwari Nagar, T dasarahalli(P)

                        Worst network, when reached out to customer care about the issue, they didnt provide the correct resolution to the problem. Soon after "ON" the the mobile data its jumping to 3GB every data with out any updates and also auto update in my mobile OFF to say the data consumed for mobile updates.
                        Airtel customer support has been notified about the posted complaint.
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                          Recreations
                          Oct 30, 2020
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                          Esteemed Sir With due respect that we are the Residents of EA, ED & EC BLOCK, Tagore Garden - 110027. Our neighbour ED-95, Tagore Garden DELHI has installed some MOBILE TOWER on their roof top. The said Building is situated in a densely populated residential area. I suppose According to the Mcd Guidlines no tower can be erected in residential areas . Also as we all know that It Causes very harmful effects on humans living nearby and on the guidelines of Hon’ble Delhi High Court Towers are not allowed at residential areas, It creates many diseases like Cancer, and also affected the infant old people and specially for pregnant women. It’s Radiation is very harmful for all. So please take appropriate action and remove it as early as possible. Thanking you - You’re truly..
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                            A
                            Asvitha
                            Oct 29, 2020
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                            I am not able to register my email id with my number inorder to get an eSIM activated
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                              G
                              Govind Prakash Durag
                              Oct 29, 2020
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                              RC SUCCESS.Cust:[protected].Amt:49.00. on[protected] at 08:41PM.CurrBal:1, 030.76 (Pre=1, 030.76, Post=0.00).TxID [protected]. .

                              Please reverse this amount in my wallet. I have been done a wrong recharge on above no.
                              Airtel customer support has been notified about the posted complaint.
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                                M
                                murugantg
                                Oct 29, 2020
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                                I am an NRI and my prepaid Airtel number [protected] is not active in Dubai, UAE. Not receiving SMS. Please fix OR advise what needed to be done. Thanks.
                                Airtel customer support has been notified about the posted complaint.
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                                  S
                                  s050279
                                  Oct 29, 2020
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                                  I did a great mistake that i ported my jio no. to airtel, More than 2 months gone, all my calls gone, all my business gone
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