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Airtel Complaints & Reviews

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Updated: Sep 19, 2026
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Airtel reviews & complaints page 266

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Y
Yogi Rahangdale
Mar 24, 2021
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I had requested to port Idea to your Airtel 3 days ago and taday morning I got sms that port in scheduled tonight 10 pm. At 10:15 pm my idea network have gone so I put new airtel sim at the same idea slot and it's showing no service after I restart my phone.
Airtel customer support has been notified about the posted complaint.
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    V
    venukannur
    Mar 24, 2021
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    I am Venugopal R from Bangalore. I am owning an Airtel 2G mobile number from 2007. 2 days back my SiM stopped working. I went to a nearby Airtel store to replace the sim. The executive there told that their database shows that my number is belonging to someone else. My bank, Aadhar, CGHS etc are linked to this number. Expecting a quick resolution.
    Airtel customer support has been notified about the posted complaint.
    Number with issue [protected]
    Alternate number [protected]
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      S
      surya1958
      Mar 24, 2021
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      Address: Dhanasri,64/34 venkata krishna road,R A Puram chennai60002

      I am an airtel customs since its inception in Chennai, for the last more then 30 years, My number is [protected]. I ordered an AirTel One connection and a broadband and DTH connection for ONE TV has been installed.NOW Airtel is refusing to install xstream box for my 2nd TV stating they have NO expertise in concealed wiring. The person who came to install DTH had severely damaged the tata sky dish and IAM UNABLE TO HAVE DTH CONNECTION FOR MY SECOND TV

      THIS IS ABSURD FOR AN EMINENT NAME LIKE AIR tEL
      pLEASE do the needful at once or otherwise I may have to use my Delhi contacts to speak with one of your Directors

      This Y Suri Tel No: [protected]
      Airtel customer support has been notified about the posted complaint.
      Number with issue [protected]
      My alternate number is [protected]
      venukannur's reply, Mar 24, 2021
      Mistakenly commented here. Not able to delete
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        Y
        ykbhardwaj
        from Noida, Uttar Pradesh
        Mar 24, 2021
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        Address: Delhi

        I am 20+ year plus customer of Airtel. I have kept my 2 numbers activated even after I moved to USA. I recently lost sim of one of my 2 numbers and called customer care. It is so useless that you can't get any thing done. Just robotic responses.
        I provided answers to all questions but they couldn't validate last handset it was active on even if I answered correctly. I am not sure how can they validate my handset while on roaming but just plain robotic questions. I think they are expecting me what was the handset it was active on may be 5 years ago when I was in India last time or better if someone found it, it may be active on some handset I am not aware. So if I can't tell you which model phone in USA I installed that SIM or which handset the person using my SIM is using, I can't get my number deactivated. So Idecided to get rid of the Airtel connection. How to lose a 20+ year old customer learn from Airtel. #airtel
        Mar 26, 2021
        Complaint marked as Resolved 
        Resolved after discussion with Customer care person.
        Airtel customer support has been notified about the posted complaint.
        Mar 24, 2021
        Updated by ykbhardwaj
        I found my SIM for which I was trying to block it via customer support. I am thinking of getting rid of both connections since I just kept them as emotional value rather than need since I visit India once in few years. Let us see if Airtel can convince me to keep them after this exxperience.
        Mar 26, 2021
        Updated by ykbhardwaj
        Point made, feedback provided. Happy to close this compliant.
        There are certain scenarios where you can't know which model phone sim was used last time. There should be an alternate question rather than just one option only.
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          S
          Sevanti lal
          Mar 24, 2021
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          Address: Dhalmoo manpura

          Wrong recharge
          Sim lost
          I changed my number
          I want to refund or change recharge to another number
          By mistake i recharged my old number
          Mar 25, 2021
          Complaint marked as Resolved 
          Please delete my post fraud call many time
          Airtel customer support has been notified about the posted complaint.
          Mar 24, 2021
          Updated by Sevanti lal
          Mene mere purane number pr recharge kr diya h galti se jo sim bnd h mujhe refund chahiye
          Plz delete my post
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            G
            Govind upadhyay 4405
            Mar 23, 2021
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            Sir/mam

            I am Arvind Upadhyay recently i recharged my Airtel digital tv through a retailer shop on 23 march 2021 at 5:58pm by 500 rupees but mistakenly filled my old digital tv id that is [protected] so kindly help me to get my amount back or recharge my new tv whoes id is [protected]

            Hope u resolve it
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              R
              RJ_Zoro
              Mar 23, 2021
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              Address: Mumbao

              Hi. I requested for port on airtel on 17th March and it tool 5 days for my aim to get activated.
              Sim got network on 22nd March but its showing emergency calls only and I am not able to call on 59059 to confirm port completion.

              Please help me as I am not able to use my number.
              Airtel customer support has been notified about the posted complaint.
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                M
                Ms B Janaki
                from Madurai, Tamil Nadu
                Mar 23, 2021
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                I recharged for Rs. 98/- for phone No. ;[protected] just fifteen minutes back. the amount is already debited from my bank account. but it is not showing in my phone. I am not able to make any calls. the voice message still says that there is no balance. Please rectify immediately.
                Airtel customer support has been notified about the posted complaint.
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                  ashokpateer
                  from Hanumangarh, Rajasthan
                  Mar 23, 2021
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                  I have been using this number since last 2 years. Now it's been 15 days the number is deactivated. Every time I contacted the customer service I was told that the number is not an Airtel number. Nothing is there in their records. When contacted the airtel store I was told to provide them a stamp. Even then they say they are not sure if the number will get activated. I am a working woman in government service. This is my official number. I am stuck. I don't know what to do.

                  This is my number [protected]

                  Please help.
                  Airtel customer support has been notified about the posted complaint.
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                    V
                    vedantiitr
                    from Sonipat, Haryana
                    Mar 23, 2021
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                    I have an excess amount in my Airtel postpaid which eventually i have paid during[protected].. when i have asked Airtel to refund it.. Airtel is demanding for my bank statement of the period for the refund. Why would i need to give my personal bank statement to Airtel for the excess amount in my number. Under which policy they are forcing me for a bank statement.
                    Airtel customer support has been notified about the posted complaint.
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                      D
                      Diptarka Roy
                      Mar 23, 2021
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                      My port in request to Airtel got completed today but the FRC is not activated. I have paid 399 rupees for FRC in the Airtel store.

                      This is totally frustrating experience in the very first day with Airtel. I’m coming from Vodafone and I think I have done a mistake here. Should have opted for Jio.

                      Please resolve my query. I can’t make any call or use internet.

                      Mobile number: [protected]
                      Airtel customer support has been notified about the posted complaint.
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                        H
                        Harkanwar jeet singh
                        Mar 22, 2021
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                        Address: India

                        I have requested for shifting of my broadband/landline no.[protected] from sector 21-A to 21-C Chandigarh (within city) on 20th March.
                        Till the the time no response.
                        I have thrice called the 198 helpline. And three executive head Shahid, Rohit kumar, Mohit Kikar assured me that the my issue will be resolved soon, but of no use.
                        No response till date.
                        One of your executive head asked me that get new one.
                        Airtel customer support has been notified about the posted complaint.
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                          ashushivji
                          Mar 22, 2021
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                          Hi this is ashutosh sinha.today in the morning, i was doing the recharge of 49rs for my father's airtel prepaid mobile [protected], through my lappy.after entering otp it was showing otp mismatch ..try it again.so i clicked on resend otp option n entered 3 times otp.it came try again otp mismatched.when i chked 49 rs was debited frm my father's card three times, so plz refund 49*2 i.e. 98rs in my father's accnt asap.my father's debit card is[protected]**********..thanx
                          Airtel customer support has been notified about the posted complaint.
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                            B
                            Balaram11
                            Mar 22, 2021
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                            Address: Airtel west bengal

                            1.20.12.2020 -[protected]UHB[protected]/-and complain no 41324934
                            2- 20.12.2020 [protected]UHB[protected]/-and complain no[protected]
                            3- [protected]IH[protected]/-
                            ALL ARE AIRTEL NO in west bengal
                            713335
                            All are not refund money still now
                            Airtel customer support has been notified about the posted complaint.
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                              S
                              Sunita Munjal
                              Mar 22, 2021
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                              Address: 31 Virst nagar Panipat

                              Adress 31 virat nagar phase 1 panipat

                              The wires of my neighbour's Wi fi connection are so wrongy passing through my balcony that I feel too much uncomfortable and one of the wire has got disconnected and is hanging in front of my balcony.
                              Kindly come check and do the needfull.

                              I thought of taking wi fi connection of airtell but through this activity of your workes i got totally discouraged.

                              Kindly do the needfull as early as possible.
                              Airtel customer support has been notified about the posted complaint.
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                                S
                                SudDey
                                Mar 22, 2021
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                                I was traveling in india in Arunachal and Airtel charged me extra Rs.499 for Bhutan network although I have deactivated my international roaming plan. It's not so much about the money as it's about this goonism way. They didn't ask for my permission to activate, they didn't inform they are putting me on Bhutan network, nothing was working or downloading but still charged me saying I used Bhutan network, I was some 50-60 kms away from Bhutan border and I didn't leave India border, more so with Covid restrictions, one cannot leave India just like that. Forcefully extorting money without any legit reason, permission or service provided. Very rude customer care executive, no sense of value of respect for long term customer, clearly they are ok to let go of a customer for Rs. 500. Cheapstakes.
                                Airtel customer support has been notified about the posted complaint.
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                                  Dnana V
                                  Mar 22, 2021
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                                  Hi team I am ex employee of airtel. My last working day was 22.1.2021. I want my relieving letter. But I unable to login ambasadar portal. Lot of mails sent to hr active but still no reesponse
                                  Airtel customer support has been notified about the posted complaint.
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                                    abhay392
                                    Mar 22, 2021
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                                    RESPECTED SIR,
                                    I want to say that I am a customer of your service. I have recharged a wrong number recharge.
                                    wrong number: [protected]
                                    transaction reference number: 60191318315028694373009574
                                    payment reference no:[protected]kT72zX2
                                    right number: [protected]
                                    amount: Rs 149.00
                                    date and time:[protected]:09:29

                                    I am very sad about my loss of money due to my fault. I was careless to recharge at wrong number. But I would like airtel please see my matter and refund my money. As it matters to me so much. For airtel RS149 is nothing but this amount means two days meals for me. I hope airtel will see this matter in perspective of a common person who works day and night to earn 100rs a day.
                                    I have also attached my payment receipt for your reference.
                                    Airtel customer support has been notified about the posted complaint.
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                                      S
                                      Sanjaykrbharti
                                      Mar 21, 2021
                                      Resolved
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                                      Resolved

                                      Address: Samastipur

                                      Sir,
                                      I have recharged on my wife's airtel no. through Airtel lite app.The amount deducted from my account but didn't receive the recharge.
                                      Mar 21, 2021
                                      Complaint marked as Resolved 
                                      Thanks for resolve my issue.
                                      Airtel customer support has been notified about the posted complaint.
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                                        AshaAgrawal
                                        Mar 20, 2021
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                                        Address: 407, Astha Greens society, Near BSNL office, Khamardih, Mowa

                                        Bought new Airtel DTH connection online. Paid for it as well - Rs. 1441. It has been a week but no intimation on installation from the company. Tired of ivrs response from customer care. Have also spoken to customer care executives thrice but no action initiated whatsoever. Got an sms with confirmation immediately after payment "Hi, recharge of Rs 1441 for your Airtel DigitalTV id[protected] is successful. Updated a/c balance : Rs 1441." Please either install this soon or refund my money so that I can go to another DTH service provider.

                                        Thanks,
                                        ASHA Agrawal
                                        Airtel customer support has been notified about the posted complaint.
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