Airtel Complaints & Reviews

I lost my Nokia N72 Mobile with Airtel Connection No.[protected] I registered FIR in local police station, Now I went to Airtel office at Sarojini nagar Kanpur UP and submitted FIR Photocopy with ID proof a new SIM[protected]) of the same number was issued to me which is not working and the SIM which I lost is still working. Please Instruct the related officers to solve my problem, the person who got my mobile is still using it so can I get the call details from your office.

I am using airtel services from last 3 years. I was happy from airtel services. But from last six months found Airtel Services are very poor or we can say they are always cheating custumers like.
1. SMS charges add two or three times in a bill
2. Un-necessary value added charges included in bills.
And finally there executives are bargaining with custumer on fake charges. The quality of 121 services are very bad. So I request to concern pls. take care the trust on Airtel.
Sanjay Dubey
[protected]

Airtel detecting sms charges from my account, but i did not do any SMS to other numbers.

Five or more sms charges detecting automatically, this is illegal.

My mobile number : [protected]

my phone no [protected] Ac no14719561 is Dead in 15-days

I was using a airtel postpaid connection [protected] in Goa. I got transferred in April 2008 to Kochi. I deposited the sim card to a Airtel Outlet iv Vasco-da-Gama. They said that the security money(Rs 500) deposited will be refunded to you.Till date I have not received the same.

My address
Chandra Bhushan
Staff Instructor
NIAT
Naval Base
Kochi - 682 004

Dear Sir,
I am a Airtel prepaid customer, my number is [protected].
I wanted to activate GPRS on my mobile. I called (21.07.2009) Airtel Customer Care and
asked to activate GPRS. They said that they will send GPRS setting in my mobile
within 4 hours. I called to Customer Care 4 times but i didn't get any response and
setting till date (29.07.2009). From the date (23.07.2009) I am using NOKIA E63 handset
and before (23.07.2009) I was using NOKIA 6070.

I am very sad to say that Airtel Service and Customer Care is very poor

Dear Sir,
I am a Airtel prepaid customer, my number is [protected].
I wanted to activate GPRS on my mobile. I called (21.07.2009) Airtel Customer Care and
asked to activate GPRS. They said that they will send GPRS setting in my mobile
within 4 hours. I called to Customer Care 4 times but i didn't get any response and
setting till date (29.07.2009). From the date (23.07.2009) I am using NOKIA E63 handset
and before (23.07.2009) I was using NOKIA 6070.

I am very sad to say that Airtel Service and Customer Care is very poor

Dear Sir,


I purchaed was the new sim card on saturday But today is no activated, What is happined with customer kindly activated my num. is [protected].

Dear Sir,
I am a airtel prepaid customer

Many times i make a complaint to customer care that i am not getting any messages from tata docomo numbers. 2 month over now but till now my problem is not solved.Please solve my problem...

I am ver sad to say that airtel service and there customer care services is very bad.

dear sir,
we respect to you. In our village VARNAMA Out of 7 K.m From baroda (This is a baroda rural village).your airtel network avalibel in varnama but sir we are not satisfied with your airtel facillityes bacause some time network are not avalibel in our mobile.same time we are walk in mean area while network are not avalibel.so i request to You sir.this problem solve in shortly by airtel costomercare.other wise You not solve this Problem while i will do garm panchayt latter ped because wr arw 25 costomers.and we note complane on 198 at 4 to 5 complane at last 3 weeks.but they say not give me proper answer.
we hope dear sir You solve this problem inshortly.
Thanks


our address

Itoliya vago,
At-Pt -Varnama
Ta-Dt-Baroda
Pin.no-391240

Sub : Problem in my sim card.
Mobile no : [protected]
Dear Sir.,
As above mention iam not able to know call number in my handset. I had complaint to costomer care nobody has taken the necessary action sir the display will be " UNKNOW NUMBER" If i incert the sim card to the other hand set the display will be "UNKNOWN NUMBER".So please do the needful.


Thanking you.,
A.S.Gururaj.

AirTel — Airtel Mobile - Call Drop problem

Hi,

I am Airtel mobile user for the last 5 years. But for the last few weeks, calls are dropping every few minutes. Many time I come to know that someone was trying my phone but it was unavailable.

This is too frustrationg. I feel like disconnecting my services from Airtel. But the worst things is whether another mobile service provider are better or they are also the same...

My number +91 [protected]
Ravindra Pratap Singh

Airtel — Call Drop out

I have raised a network/call drop out issue for my mobile last year jan , but there was no action taken till dated but the complaint was closed this year feb without any notice . I end up in paying 10 calls for making 1 making call, especially STD/ISD . But , no waiver nor the issue was resolved.

iam trying to escalate to TRAI , any idea on the complaint nos.? I tried escalating to airtel but no luck.

I am the user of the your airtel phone +91-[protected] made the complain regarding the inconvenience of your service.
The complain i made in 12 Feb. 2011 Comp. no. = COUTL [protected] and yet on the process and i am facing the same problem constantly. The problem is as follows:
Network coverage : though i shows the full network my call could not be reachable and the shows out of network.
Call disconnected while the full network... n call drop.
not the clear voice coming.. due to the network prob...
Like this is the hikes of problem i am affaried of your services... will you be able to solve it.. or not.. and withing how much time.. n this time would be the final deadline.. otherwise i will sue for the compensation

For the further i even made the complain to the nodel officer of airtel.. Mumbai but she is also not responding even for my calls and mails and tells me your complain is panding...

Miral
Thanking you..

I have been customer of Airtel cellular service for more than one year. I haven’t had a major problem with quality of network during this period except regular call blocking for hours (They block your number so you can not make of receive calls, and this is acknowledged by there customer service Rep on 121). Not that I had high regard for Airtel Customer Service Reps before this experience as they are nothing but another set of recording trained to repeatedly utter something on the tune of ‘mein aapko adhik se adhik jaankaari uplabdh karaane kaa prayaas karungaa’ rather than providing any useful ‘jaankaari’. Though, irritating these things were, I was never bothered much until my recent experience.

My problem started when all the cellular service providers slashed their STD calling rates. Earlier, the STD rates were more than Rs. 2/min so I had subscribed to Airtel’s weekly rental plan that charges Rs 25/week but you pay only Rs. 1.20/min for STD calls. Now, since STD calls are only Rs. 1.50/min, I wanted to cancel my weekly rental scheme, as it does not make my STD calling significantly cheaper. With this novel intent to save my Rs. 100 month I called Airtel Customer Service number 121. Here is the history of my interaction with various Airtel Customer Service Reps and Seniors on Airtel’s Complaint Hotline on 198 over a period of a month:

First week of September, 2008:

I dial 121: Rep says he cannot help me because his system is down and advises me to call again after some time.

September 10, 2008:

I dial 121: Get a Rep with working system, he accepted my complaint and promised that my weekly rental scheme will be deactivated within 24 hrs (or it could be 48 hrs, I do not remember clearly). But, he refused to provide me with a reference number for the complaint.

September 16, 2008:

The Rep acknowledges that a complaint was received on 10th September but the weekly rental scheme could not be deactivated because of some technical problem. But it will be deactivated within 24 hrs. Rep again refuses to provide a reference number for the complaint.

September 20, 2008:

I get a person with nonworking system; he refused to transfer my call to another Rep.

I dialed 121 again. The Rep apologizes that my weekly rental scheme has not been cancelled. He asks me about balance and validity that I have. I had a good balance with validity up to January 2009. He advised me to go for a life time validity recharge for Rs. 196 that will give Rs. 100 talk time, and assures me that this will cancel all the previous schemes. I refused to do that because it would cost me Rs. 96. Also, as I have good 4 months validity and many better recharge/validity schemes may be available in future. Agreeing to my argument, he promised that the rental scheme would be deactivated within 24 hrs.

The scheme was not cancelled and Airtel was deducting Rs. 25 every week for the service that I did not really wanted to use. Being frustrated with Airtel’s Customer Service Representatives, I searched online for any other way out of this. To my temporary relief I found that Airtel has a Complaint Redressel Mechanism. They have Nodal Officers contact number at: http://airtel.in/applications/xm/ReachMobile_CS_NodalOfficer.jsp and Appellate Authority contact number at: http://airtel.in/applications/xm/ReachMobile_CS_AppellateAuth.jsp

So I thought, finally, there is somebody who can possible solve my problem. But, alas, after repeatedly trying the numbers provided on the Airtel’s website (and mind you, in the case of Mumbai that number given on Nodal Officer link is for Appellate Authority and vice versa) I could not hear the voice of Nodal Officer or Appellate Authority. All I got to hear is their schedule and some scary music followed by beep beep beep beep…

October 4, 2008:

Now having exhausted all the feasible options (I do not know whether going to consumer court will the worth the efforts) I decided to follow the advice of the ‘Friendly’ Airtel Customer Care Rep on September 20. I went to nearby Airtel center to get the lifetime validity for Rs. 196 and lose Rs. 96 once rather then losing more than Rs. 100 every month (as there are more that 4 weeks in a month). I lost all my wits when I was told that I cannot get this recharge as I am subscribed to one of the Airtel’s weekly rental schemes and need to get deactivated that before getting this Recharge.

October 4, 2008:

The Rep accepts my complaint about canceling the weekly rental scheme and requests if he could put me on hold for 30 secs. Never answers back.

I dialed 121 again: The Rep takes my complaint to cancel to weekly rental scheme and promises that it will be cancelled within 24 hrs. But reference number for the complaint was not given.

During my various calls to Airtel, one of messages that stuck in my mind was call 198 for you complaints. So I decided to give it a try.

The Rep that I got to spoke seemed reasonable and very concerned but she told me that the only complaint that she could see was lodged on October 4, 2008 and it would take 24 hrs for it to be processed. I asked if there is a reference number associated with the complaint, she promptly said yes and provided me with a number [protected].

October 8, 2008:

I called 198 to see the status of my complaint, the Rep says the scheme was not deactivated because of some technical problem and will be deactivated within 24 hrs. He also gives me a number[protected].

October 9, 2008:

I get an SMS from 121 saying ‘Thank you for contacting Airtel. Your request reference number is [protected]. For your concerns, kindly dial 198(toll free).”

But the scheme is yet to be cancelled. Now I am thinking that I will switch to some other service provider once my balance becomes zero. I will switch to some other cellular service provider not because I believe that they are better than Airtel in their service, but at least I will not be losing Rs. 25 a week for rest of my life (or the plan’s life) as will be the case if I continue with Airtel.
Thanks
Pankaj

Hi
i am kittu using airtel.i am recieving messages from unwanted number.is there any possibility to blockthis no.plzzzzzzz tell me about it.

Airtel Prepaid — Cancellation of registration

Hi,
I have purchased a sim no.[protected] in 26 october 07 from local retailer. after filling registration form and proper ID. The mobile phone no.was [protected] which works for about 10-12 days,after that incomming calls were blocked, so I contacted the local retailer but the incomming calls remain blocked for about a week after that he asked for ID again,so I deposited ID again but the phone remain as such.On 15.11.07 the registration was cancelled.So I complained to retailer then the retailer went to the office of the frenchise GURUJI SALES, 100ft. road, Shastripuram road, Agra from where the retailer prchased his stock of sim,and complained to frenchisee for cancellation of registration of mobile no [protected],there he saw that the ID proofs given by me and registration form were lying in his office.Such type of cases are in large number,and custmers used to go to another company.You should keep tightness to frenchisees.Now I want from you to start my mobile soon. And please inform me about the action you take soon.

sir my number [protected].some one pick pocketed my mobile and sim.plz cancelled my number do its soon as possible

Airtel Prepaid — Sim registration cancelled

Sir,
I have airtel prepaid no. [protected] . I converted it in to life time plan by giving Rs. 999/- . as per my knowledge in the 6 months it requires to recharge. I did recharge with in six month but when i try to use my no. after 2-3 month it says registration cancelled. Even i recharged with in 6 months. It reallyy disgusting such a big co. do like this. when i contacted airtel oofice they say this no. is deleted and you cannot get back this nos. neither ur nos. list. Its really shocked me such a big reputed co, do like this.

Please call Me Airtel Customers...



I want to u...


I faced some proublems.. in airtel mobile...

Manoj, I'm also having same problem. Why can they call. They are allowing recharge facility to that number even when all service are barred. Airtel behaving like a monopoly.

Santhosh

Airtel Prepaid Connection — Registration failure

Sir,
I am having a prepaid connection([protected]) for last three years and it is continuous use since then. Recently my service was disabled quoting the reason of documents shortage. Presently i am at Lonavla for an urgent commitement and my services were disabled due to which I suufered financially as well as mentally.
Pls provide me some solution for the same. I coudn't able to visit the nearest service centre too due to my busy work schedule and customer care service is not active in my mobile.

Mohan Ram

Airtel Prepaid — CONNECTION FAILURE

Respected sir/ madam,

MY air tel number is [protected], i am using this number for the last
five years.... Today 8.45 onwards i am not getting ntwork....I am
suffering without connection.. Without informing u disconnected..
Y..........If this will continue i am going to change other netwrok.....
I[censored] need any details y u r not sending SMS.... or Call..... and also
my connection automatically extended upto 2011...Actually i am
going to submit the documents on december 3rd...due to my connection
was ended on 2nd dec,,, But u extended without information and automatically. Today i fully affected without network... i unable to contact
anyone....... Who is the responsible for the incident?
I am not leaving this casually...............

Still i am getting response from AT

good morning, my name is vijay kumar.my wife name is ramya and she got a airtel prepaid number [protected].she lost her mobile her mobile last week and we applied for new sim in basaveswarnagar branch and we got it.but later after three days some other person has taken the same number and my number has deactivated. i want to resolve it within 24 hours or i will take leagul action.

I am using a corporate number from Airtel for HCl Comnet Systems & Services ltd which is (+91-[protected]) on 15th of Feb i lost my cellphone hence i called airtel custcare and asked them to deactivate my services as i have lost cellphone - so then they have deactivated my services.

On 16th of Feb i went to an airtel shop in Dilshad Garden at around 10:00 AM. There i have taken a duplicate sim from the executive and then she told me that this will be activated in not more then 4 hours b.coz thats there SLA.

My number was not activated till the evening.

So next day i again went to the same airtel shop and asked the same lady that my number is still not working then she said that i am taking the request again and it will take 1 to 2 hour to activate, then i reached my office at 01:30 PM and still the number was not activated.

So then i again went to AIRTEL shop in Sector - 18 Noida, and when i showed him my cell he said that the lady has given you H2 the wrong SIM it should H1 not H2.i dont know what is H1 & H2.

So then he has given me new SIM that was H1.and he said that it will be activated in another 4 Hour...but still my no is not activated.

I AM TOTALLY FRUSTATED WITH THE NON FULL FILLING COMMITMENTS AND POOR SERVICES OF THE AIRTEL - AND DUE TO THIS I HAVE BEEN MENTALLY SUFFERED LOT.

very poor network

very poor network

network problem

I would agree with his opinion as an airtel customer having been in such a worse situation. I usually gets 5-6 service messages from the airtel which are ads to use aitel world. Even after repeated complaints for 3 months still it is continuing and every time you call they will restart the whole game.

Airtel GPRS — Bad Service

I have recharged my prepaid Airtel mobile (Kolkata Region) with 498 unlimited GPRS pack. I am not getting good speed, connection and customer service from Airtel.

i am a postpaid customer of airtel, ([protected])
And i pay Rs.400 for talk time plan and mobile office(GPRS), but I am not satisfied with their inregular service,
Actualy i am not able to access GPRS from so many time or access speed is too low, and i register my complain in 121 and 198 but still waiting for positive responce. I think airtel doesnot want to care of customer,

VERY BAD NETWORK IN MARODA TANK BHILAI 490006 (CHHATISGHAR )LAND MARK: NEWAI POLICE THANA & BHILAI STEEL PLANT

VERY BAD NETWORK IN MARODA TANK BHILAI 490006 (CHHATISGHAR )LAND MARK: NEWAI POLICE THANA & BHILAI STEEL PLANT

AUUR KEETANI BAAR EMAIL KAROO ( PLEASE ANSWER ME ) MY EMAIL ID IS [protected]@yahoo.com

VERY BAD NETWORK IN MARODA TANK BHILAI 490006 (CHHATISGHAR )LAND MARK: NEWAI POLICE THANA & BHILAI STEEL PLANT

AUUR KEETANI BAAR EMAIL KAROO ( PLEASE ANSWER ME ) MY EMAIL ID IS [protected]@yahoo.com

VERY BAD NETWORK IN MARODA TANK BHILAI 490006 (CHHATISGHAR )LAND MARK: NEWAI POLICE THANA & BHILAI STEEL PLANT

AUUR KEETANI BAAR EMAIL KAROO ( PLEASE ANSWER ME ) MY EMAIL ID IS [protected]@yahoo.com ([protected])

5 days ago by Prabhat Kumar [send email]
VERY BAD NETWORK IN MARODA TANK BHILAI 490006 (CHHATISGHAR )LAND MARK: NEWAI POLICE THANA & BHILAI STEEL PLANT

5 days ago by Prabhat Kumar [send email]
VERY BAD NETWORK IN MARODA TANK BHILAI 490006 (CHHATISGHAR )LAND MARK: NEWAI POLICE THANA & BHILAI STEEL PLANT

AUUR KEETANI BAAR EMAIL KAROO ( PLEASE ANSWER ME ) MY EMAIL ID IS [protected]@yahoo.com

5 days ago by Prabhat Kumar [send email]
VERY BAD NETWORK IN MARODA TANK BHILAI 490006 (CHHATISGHAR )LAND MARK: NEWAI POLICE THANA & BHILAI STEEL PLANT

AUUR KEETANI BAAR EMAIL KAROO ( PLEASE ANSWER ME ) MY EMAIL ID IS [protected]@yahoo.com

5 days ago by Prabhat Kumar [send email]
VERY BAD NETWORK IN MARODA TANK BHILAI 490006 (CHHATISGHAR )LAND MARK: NEWAI POLICE THANA & BHILAI STEEL PLANT

AUUR KEETANI BAAR EMAIL KAROO ( PLEASE ANSWER ME ) MY EMAIL ID IS [protected]@yahoo.com ([protected])

Hi,

Myself is P. N. Agrawal. Having connection no. [protected]. I am residing in ACC Colony, Post - Jamul Cement Works, Distt. DURG. City-BHILAI in Chhattisgarh State.

my complaint is as under :-

First kindly note that this is not only my personal complaint.
People whoever residing in this area have complained about Bad services.
I am working at ACC Limited (Cement manufacturing unit).
We have got the Group connection also in the ACC from you.

Since last 15 days whenever we call, the call is maturing but at their end my voice is not reaching properly and they complained that "AWAZ CUT RAHI HAI". Then we do not have any other option either call from other services like Landline, Idea, Smart, Reliance, etc.

Please note that whenever we call from same mobile/handset/connection from other places, there is no connectivity or hearing problems.

We heard that any of your service staff have disturbed the ANTINA of nearby tower and moved the face.

it seems that to facilitate some othe customers you have disturbed us.

Kindly registere my complaint and do the needful.

Please also note that we have the group of 14-15 persons who had choose the services are AIRTEL, fortunately i had approached them to procure the services of AIRTEL and all they have trusted on me but all are unhappy now and thinking to move with some other connectivities.

Hope the above complaint will be attended by you.

A line of confirmation is requested to convey thew same to my friends.

Kind Regards,

Parma Nand Agrawal
[protected]

i got settings from idea on 19th of this month at 12noon. but its not connecting. the symbol G is appearing on my mobile screen. but it shows INTERNAL ERROR

Airtel — NON-RECEIPT OF MONTHLY BILLS

I am using AIRTEL post paid SIM for the last 3 months. For the first month I received mbill msg on my cell, but subsequently I receive only payment due msgs.. I nether receive the BILL nor the mbill msg. Now you tell me how do I make the payment without the BILL or mbill msg., but you keep sending payment due msgs. We have to go after AIRTEL spending money by calling them to the bill. Is it not ridiculous.

Please look into this problem.

For Devi Metal Technologies

Vasant P.H.
Works Manager

I would like to get my past 4 months(Aug-Nov 2008) Montly Broadband connection bills to my mailing address.
how can i get them through on line?

bill not come correctly pls send boardband bill my number is[protected].i want to know amount?pls reply

Very bad service and they r not listening

i did n't get my last month bill pls send me this

from last 4 months, monthly bills are not com

i did not know last month bill and 16th march is last date for my payment plz send me this month amount. my airtel land no; 40140340& my mobil no: [protected] through atleast sms.

i whant info of airtel broadband

this my landline number[protected] alredy i will give complaint. i will not receiving my bill then you will costumer exclusivity says i will send your mail ID sir. when you will send bill... this is my mail ID [protected]@gmail.com

Airtel Broadband Services — Non-receipt of monthly bills

Despite my repeated request to the authorities, I am not receiving the monthly telephone bills.

I have a feeling that the messengers ( read courier-service) is to blame.They are either not delivering the bills to the proper addresses, or making false and ficticious initials on the PODs, after dumping the bills some place.But at the end of the day, the management needs to address the matter, as they are having to receive all the public complaints.

AirTel — non receipt of monthly bills

my air tel bills for the nos. [protected] & [protected] for which i am not receiving montly bills to the address which was notified in the connections. regularly its becomming a problem for me and not able to check the bill with the item wise statements. hence i request you to kindly send me the e bills for the above two nos. to my email address [protected]@gmail.com for the previous bills for the last two months

From: Gopal Venkat <[protected]@gmail.com>
To: [protected]@airtel.in
Date: Wed, 20 Apr 2011 21:40:41 +0530
Subject: Re: Your Airtel Bill, For Airtel Number [protected]
[protected][protected][protected][protected][protected][protected][protected]---...⇄
URGENT PLEASE
[protected]--------


From: G. V. Pankajam, 20th April, 2011.
B-113, Pakshiraja Apartments,
Puliakulam Road,
Coimbatore - 641 045.

Dear Sir,

Reg: My Airtel Broadband No. 4275161 - Payment of last month's bill - Accounted less by you.
[protected]
*****

For the March 2011 Bill, I had paid an amount of Rs.1, 200/- on 24.03.2011 and your representatives have given me a manual (paper) receipt. Amount was paid to M/s. Nile Communications - Nile Associates, New Siddhapudur, Coimbatore - Their Mobile No.[protected].

The Receipt No. is 10310 dated 24.03.2011 for Rs.1, 200/-.

To my surprise I find from your enclosed bill that an amount of Rs.1090/- only is accounted for, instead of Rs.1, 200/-. I would like to inform you that I have never paid any short payment of the bills. Usually I used to pay only excess amount when compared to the bill amount.

In this connection, I request you to immediately rectify the short collection, and send me the revised bill for the period 05-03.2011 to[protected] so as to enable me to remit the bill for April 2011.

Kindly acknowledge and reply soon.

Thanking you,

Yours faithfully,
G.V. Pankajam,
Coimbatore.

[protected][protected][protected][protected][protected][protected][protected]
On Thu, Apr 7, 2011 at 2:54 AM, <[protected]@airtel.in> wrote:

Dear Customer,

Please find attached your Airtel Bill for,

Airtel Number: [protected]
Bill Number:[protected]
Bill Period: 05/03/2011 to 04/04/2011

Please save it for your future reference. You need Acrobat Reader installed on your computer to view this bill.

Dear Sir,

I have applied for new broadband connection with airtel company manager Mr. Sandeep Cell No: [protected] has visited my office & we have chosen yearly plan offered my them was pay for 9 month & you will get 3 month free but what Mr. Sandeep did after taking my document i started receiving monthly bill as i received my first bill i complain at 121 & even mail to there id :[protected]@airtel.in & even mail to Mr.Jimit: jimit.[protected]@airtel.in but no action was taken.

Now there recovery people & advocate is calling me again and again & giving me mental pressure for payment i have requested them to come to my office will seat and solve the issue but they never come now Mr. Sandeep is not answering my call. I am ready to pay my bill but want yearly plan which was promised by Mr. sandeep.

Ref A/c: [protected] Del/Dsl: [protected]/[protected]_mh

Regards,
Sunil Shah
[protected]

Dear Sir

I Paid my Airtel landline Bill in Nile Associates, New Siddhapudur on 20.08.2012 and I Got the Receipt .The Amount is Rs 680.for the month of July 12'
and My Land line number is[protected]. But in the Receipt they Printed wrongly as[protected]. Please note that the number is wrong.So Kindly Find the number and collect the Amount of Rs 680 and pay to my number[protected].

Thanks with regards.

Karthikeyan.L
[protected].

I'm airtel's regular user. During this period i experienced worst service. Once i had a call of my boss from US. Next day i needed to call him back but due to some problem in my cell phone my incoming call record got vanished. So, i called customer care (But they dont care about customer..!!) and requested for the list of international calls i received last night. Subsequently 3 times call got disconnected automatically as i hear a tone "THIS CALL MAY BE RECORDED FOR INTERNAL TRAINING PURPOSE". Then on next call to customer care i hear "KINDLY SMS YOUR QUERY TO 121".
I sms them my query but every thing gone waste.I havent got any reply. Then i called 121 from my friend's cell phone. This time after 2 try, third time call got connected. This time i asked for the received call list last night from my number [protected]. This foolish lady refused me to give that list. She said goto pune on following address and ask there for list you want. At that time i was 300 km away and i had to have number of my boss any how. then i requested more than 4-5 customer care executive for number but nothing happen.
That time i experienced Hell on the earth with Airtel...

Hi! I am an existing user of Airtel Broadband and tried to get a postpaid mobile number of Airtel only.
I submitted my documents for address verification and it was my Broadband bill only. After three days I received a message from Airtel that my address verification is negative. After digging the matter I came to know that for address verification some of there executive punched the wrong address.
I was wondering that if I am already using Airtel Broadband how come it is possible that my residence verification at same address can become negative. But these Airtel people can do anything. I again submitted my document for verifcation and again received a same message that verification is negative. When I tried to speak to an executive at there local outlet, he responded in such a manner that I started believing that I am culprit for negative verification.
Meanwhile I wrote a mail to Airtel Customer Care. That mail is carrying a long trail now but every time it appears that they have a single format for every mail that I should carry a copy of my document to the nearest Airtel shop. It never appears that they are interested in resolving the issue.
It has been now more than a month that I am chasing Airtel for my postpaid number. I have deposited a security amount of Rs500/- for that number. Now I want to get my money refunded and no more Airtel Number, But on that issue Airtel executives are saying that I need to pay some additional amount alongwith that Rs 500/- security deposit which is now not refundable, to save myself from their defaulter list.
I am feeling helpless and being cheated by Airtel.
Such a company...

Hi Guys,

I am also agree with all of you problem but i need a favour from you if any body is having the contact matrix of airtel bharti so provide me

thnxs..

AM a pre-paid user. I sent multiple "SMS request" to deactivate a charged service. It's been nearly 2 months now, and am still bearing the chharges for a service that I don't use anymore.

Peeyush
[protected]

The same kind of problem i am facing due to the customer care people and the airtel outlet centres. I took a connection on[protected], after completion of December on 31st of Dec i got a message of my outgoing calls are inactivated due to the negative verifcation. Since[protected] to till date[protected] i didn't get my service back.

When i call to the customer care people they are not saying properly and also avoiding the further discussion by saying "we are activating your service by today". At airtel outlet centres also i am facing the same problem.

My mobile number is [protected] i am ready to submit all the documents once again, but somebody has to help me in this regard.

I have lost my mobile phone with Number [protected]

Kindly block my sim.

Thanks
SMGupta

Bharti Airtel/ Mobile Services — Service/ Network/ Abusive calls

I have been using Airtel mobile services since 2007.

There have been various instnces wherein a complaint hasbeen made on the customer care nos of Airtel for weak network signals at my residential and ofiice areas.

There has been no resolution to the same.Almost 50% of the day there is no network.

Due to network problems, I had to compulsorily subscribe for missed call alrets for which the serrvice provider ,i.e AIRTEL charges me.

I DONOT GET MISSED CALL ALRETS ALSO.

IN CASE ANY MESSAGE IS RECEIVED, IT COMES ONLY AFTER 24 HRS

The service provider had confirmed that the payments of each bill will be collected from my office on monthly basis. But no one comes to collect.

EACH MONTH I AM BEING CHARGED RS.200/- as late payment fees for the services not provided by them.

Since last one week, one of the Airtel executive has been continously calling because I am noting using the services as much I was using it earlier.

Inspite of telling him not to call and also making a complaint to AIRTEL on the CUSTOMER CARE NOS the executive keeps giving missed calls/ blank calls and at times uses abusive language.


In case of late payments, the collection agency guys call and use threatening language.

Please resolve all the above problems.

I am user of Airtel. 6 yrs customer of airtel. I lost 199 rupees from airtel...........daily morning 10.30 i m speaking with airtel customer because i m getting any one problem frequently last time airtel live java games activated itself i spoke with AM Mr.Sridhar he is stupid he said............ " I can give only information I need not satisfy the customer " but he didn't give any proper information

before that a girl spoke with me while eating...................................

see airtel guys just give training to your customer executives....................

Airtel stupids............i have proof i[censored] want to get proof mail to [protected]@rediffmail.com

i have recorded voice.

Great dude. Semma aapu. Airtel No.1 in FRAUD too.

Bharti Airtel — asking for third time verification

we are asked to file new papers for verification at least third time since three years First I was subscribed life time sim converted to prepaid paying Rs/700 two years back Kashmir was with out pre paid I again converted to post paid some months back prepaid was relesed I shifted back Since the service proveders are asking again again for
new documents My Phone number is [protected] which is been usedby My old inlaws whit one duff and dum son and another one totaly retarded please help me for

I'd done a recharge of Rs1000 based on the information airtel provided in their website.
But only after doing the recharge I came to know that it was an Iphone offer which was not needed for me.
I was going for a trip that I needed the balance urgently. I called their customer support and raised the issue. But they said they cant do anything. Atlast I forced them to connect the call to their team leader. He returned me the amount of Rs.150 then itself after a fight for half an hour and promised me to get back the rest of the balance before 10:00am next day. I waited till next day, but didnot get the amount. I went to their office and they pointed to a telephone and asked me to call customer care again. Again after three hours of struggle and fight they said I have to wait till 8:00pm.
After getting back home, i tried calling them but they didnot connect to customer care . Till now I didnot get the solution of the problem.
They are thinking that we customers are fools that we donot understand the drama they are playing their.It is the worst service provider.

i have not get my postpaid bill from two months.i want my details from website.how can i get it?my mobile no. is [protected].tell me all steps on website.

i want my post paid bill detail from july 2008 to augest 2008
mobile No. [protected],

i want my post paid bill detail from june 2008 to august 2008
mobile No. [protected],

i want my postpaid bill detail from lune 2008 to august 2008
my mobile No. [protected]

Please send my postpaid bill detail from august 08 to sep 08 my mobile no.[protected]

I want the postpaid bill from august to september 2008 for my mobile no [protected]

[protected]

[protected]

[protected]

[protected]

i want my post paid bill details for dated 10th-jan-09 to till date

Bharti Airtel Ltd — postpaid bill not updated

dear sir, i have 2 postpaid mobile no [protected] and [protected]. in 28th may 2009 i paid amt for both nos in single bill no:2441 at local agency named smiletel at hosur. they updated bill of 1st no and 2d no not updated. iam complaint several times to local agency and customer care. both are not concerned my request and they disconnet my mobile service of 2nd no on 17th sep. now they sent a legal notice to me reg unpaid payment. i am having my original bill. this is my 2nd complaint. already comp id was 194 dated 21/02/2010. pl clear me where i solve this issue. thank u, venkat. hosur.

Bharti Airtel — To get bill detail

my airtel prepaid number is [protected].. i want to get the bill detail of october and november month on my e-mail id [protected]@yahoo.com.. plzz provide me the bill details.. i shall be vry thankful

my ph no.[protected] i want my bill details from 1.6.17 to till to day

my ph no.[protected] i want details from 01.6.17 to 8.3.17

I have an airtel no. [protected].
I want his name and address of this no.?
Please

I Have an airtel no [protected]
i want his name and address of this no?
please
please

Airtel Broadband connection — POOR SERVICE

sir/madam, i am a SUMIT SRIVASTAVA([protected]), resident of BHOPAL and i have a complaint regarding activation of my new AIRTEL BROADBAND conection. on 30.09.08 i went to airtel office(M.P.NAGAR, BHOPAL) for a new airtel broadband connection.i was told i will b given the connection in 2-3 days of time.on 01.10.08 airtel executive mr.manish([protected])came to me in the morning with the form and i paid him rs.400 for the connection.he also said that within 2-3 days my net connection will be activated but this is 09.10.08 when i write this complaint to you and still i have not got my connection done.for the last 6 days contineously i have been callin to your executive mr.manish whom i paid rs. 400 regarding my connection but either he does not pick up my call or he assures me that it will be done today only but it never really gets done.now he gave me another no to ask when my connection will be done.it is mr.p.n.lohiya([protected]) who on calling him provied another no 2 me and asked me to check on that no. regarding my connection. certainly i don't think it is a customer's responsibility to arrange all those numbers for himself rather it is the responsibility of the concerned authorities.it has really been not so good situation for me as i have been suffering with great inconvenienece becuase of this not so supportive role of your persons.
a few months back i had another problem regarding my billing of my airtel mobile, at that time too i had to pay a number of visits to the AIRTEL OFFICE and only after 3-4 months hard labour i got my things done. that time i did not do anything but this time around i may have to take some more strict actions against AIRTEL.
kindly provide me with the solution of my internet activation woes and i want my internet activated in least possible time otherwise because of the great inconvenienece caused to me by the AIRTEL AUTHORITIES i may even consider of going into CONSUMER FORUM.
kindly try to provide a solution 2 me. thank u.
REGARDS
SUMIT SRIVASATAVA
[protected]
e-7/2, arera colony, s.b.i.colony, BHOPAL

sir/madam, i am a resident of BHOPAL and i have a complaint regarding activation of my new IRTEL BROADBAND conection. on 30.09.08 i went to airtel office(M.P.NAGAR, BHOPAL) for a new airtel broadband connection.i was told i will b given the connection in 2-3 days of time.on 01.10.08 airtel executive mr.manish([protected])came to me in the morning with the form and i paid him rs.400 for the connection.he also said that within 2-3 days my net connection will be activated but this is 09.10.08 when i write this complaint to you and still i have not got my connection done.for the last 6 days contineously i have been callin to your executive mr.manish whom i paid rs. 400 regarding my connection but either he does not pick up my call or he assures me that it will be done today only but it never really gets done.now he gave me another no to ask when my connection will be done.it is mr.p.n.lohiya([protected]) who on calling him provied another no 2 me and asked me to check on that no. regarding my connection. certainly i don't think it is a customer's responsibility to arrange all those numbers for himself rather it is the responsibility of the concerned authorities.it has really been not so good situation for me as i have been suffering with great inconvenienece becuase of this not so supportive role of your persons.
a few months back i had another problem regarding my billing of my airtel mobile, at that time too i had to pay a number of visits to the AIRTEL OFFICE and only after 3-4 months hard labour i got my things done. that time i did not do anything but this time around i may have to take some more strict actions against AIRTEL.
kindly provide me with the solution of my internet activation woes and i want my internet activated in least possible time otherwise because of the great inconvenienece caused to me by the AIRTEL AUTHORITIES i may even consider of going into CONSUMER FORUM.
kindly try to provide a solutio 2 me. thank u.

Hi,

This is really very bad services from you people, were i din't even expect form airtell, were i have migrated my existing plan long tome back on 17th of Oct 08, but till now no people turned up to activate my connection which is not fare... its really very bad services which i din't expect from you people (team) of airtell

K.C.Subramani
M/S: Nextwavemultimedia.Pvt Ltd

please disconnect internet &landline connection from my home no.is [protected]

please disconnect inter & land line connections from my home no. is[protected] account no.is 14859467

please disconnect inter & land line connections from my home no. is[protected] account no.is 14859467

i have a airtel broadband connection my connection plan is 256kb/ps but i ma gating only 30-35 kbps speed

dear sir, i have register complain for atleast 4 times to enhance the broadband speed from 256kbps to 512kbps where my plan has been migrated since 12 march 2010 but speed remain same, plz ensure the speed of 512kbps asap, thanx. no.[protected]