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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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Airtel reviews & complaints page 267

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U
umeshb11
Oct 20, 2020
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Address: Hyderabad

After I converted my postpaid number to prepaid number, I'm unable to recharge the account.
Neither the customer care on phone via 121 is reachable nor they are able to help over email.
Airtel customer support has been notified about the posted complaint.
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    S
    sandeep gomme
    from Powai, Maharashtra
    Oct 20, 2020
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    Dear
    plz Send me my UAN Number my Employ Code - 26327 and PF Number is -HR/GGN/10693/002346

    Thanks
    sandeep
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      M
      Melquir jakraj
      Oct 20, 2020
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      I did a prepaid recharge of ₹399 on number [protected] from myAirtel app on 18th October, 2020 12:26AM. My myAirtel app is linked with number [protected]. Recharge is unsuccessful. I got messages like:

      Airtel Payments Bank a/c update: transaction requested on[protected] has failed. Temporary block of ₹399.00 has been released.
      Before doing that recharge I have ₹456.80 in my wallet.
      But myAirtel app shows airtel money balance of ₹57.80 only.
      +2 photos
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        M
        Masilaa Devi
        Oct 20, 2020
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        On 12 October 2020 I tried to recharge my number for 399.its a prepaid plan. Amount debited from my bank account but later they said recharge failed and money will be refunded. Till now I have not received my refund and there is no proper communication too.
        Airtel customer support has been notified about the posted complaint.
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          A
          Anukrati Sharma
          from Satna, Madhya Pradesh
          Oct 19, 2020
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          Hello sir /madam,
          I have done a recharge of ₹251 for data pack for my friend on date[protected] from my Airtel app my payment got deducted via Airtel money I got the message of of successful recharge. But it's been a whole day she didn't received any benefit on her number .kindly resolve this issue as soon as possible this recharge is on urgency for my friend upcoming tests .a screenshot of recharge details are attached with the mail. Please resolve this issue and reply with satisfactory solution.
          +2 photos
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            S
            Shankervu9
            Oct 19, 2020
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            Unbundling request is not done after raising so many complaints

            Website: Airtel.in

            I have been a part of airtel network for more than a decade... as I am having my dth, postpaid, broadband, landline numbers, associated with the company.. as there was a new plan which was launched recently one airtel n as my connections r all from airtel I have opted for one airtel 1999 plan ...but the broadband providers did not replace my dsl cable which is supposed to be replaced with fiber cable and am I supposed to be given free dual...
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            -Tewari
            from Dehra Dun, Uttarakhand
            Oct 19, 2020
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            Address: Bharti Airtel, India
            Website: [email protected]

            I had taken the Airtel xstream fiber connection no[protected]dsl under their plan Rs 999/-Entertainment on 10th Sept 2020 with A/C no [protected]. with the assurance that I will be provided internet speed of 200mbps with six months advance payment vide txn ID[protected].
            Airtel xstream ID is[protected]{tele.NO}and digita ltv connection no [protected]_001.
            Instead of giving me internet speed of 200mbbs I am being given speed from 30 to 40 mbps only.
            I lodged complaints to the [protected]@in.airtel.com under Service requests no{1}[protected] {2}[protected] and {3}[protected] to either give me speed as per my plan and payment or reduce/downgrade my plan to 40mbps, the speed being ACTUALLY given to me.
            Regularly complaining and requesting gave no results except that they have closed my service requests without any fruitful results.
            The AIRTEL is neither downgrading my plan, nor are they improving the speed of the internet. They have also kept silence on refunding my money.
            I am a senior citizen of the age around 74 years and such type of action on the part of the AIRTEL is really painful to me.
            Airtel has no effect on my threat to go to you.
            Should a quick and humble action be taken from your side, I shall feel very grateful.
            With Regards
            Harish Chandra Tewari [protected] {M}
            [protected]@yahoo.com
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              A
              ARCHANA144
              Oct 19, 2020
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              I have an Airtel postpaid connection. There is a correction in my name. In all bills my name is written as Archana Rani whereas my actual name is Archana V. So please get it corrected at the earliest.
              Airtel customer support has been notified about the posted complaint.
              Oct 28, 2020
              Updated by ARCHANA144
              I haven't got any solution till now. The agent who made this mistake in name is just saying we have to convert to prepaid and then back to postpaid!!!
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                R
                rochelle32390
                Oct 19, 2020
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                Address: 93 - Indira Nagar, Kalina Kurla Road, Santacruz East

                Hi,

                I am an NRI living in Dubai, my Airtel number [protected] has no network.
                since yesterday. i tried calling the Airtel international number they say that there is no problem from their end.
                please help.
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                  A
                  a.bhatnagar
                  Oct 19, 2020
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                  I cannot open certain websites on google chrome like ( facebook, etc.) as it redirects me on this link http://one.airtel.in/rcconf again and again
                  +1 photos
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                    K
                    Kishore MS
                    Oct 19, 2020
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                    This is to inform you that I have recharged an amount of 219/-(1 gb per day) plan on 16th of October. The money was debited from my bank account but the amount was not recharged to my airtel number. The number to which I have attempted to recharge is [protected]. It has been more than 48 hrs and I didn't get my amount refunded either.
                    So I request you to please look into this matter and do the needful at the earliest.
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                      S
                      Sanjeev2201
                      Oct 19, 2020
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                      I ordered fastag from airtel thanks app it's been almost 3 weeks still haven't received it I had been told it'll be delivered within 6-8 days. Also there is no mention of courier service being used to track my delivery status. Please help
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                        R
                        Rajib Kumar Dey
                        Oct 19, 2020
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                        For Digital Sim Swap option in Mitra app

                        Address: Vill+Po-Petbindhi.Gopiballavpur-ll, PS-Beliaberah.sub div. Jhargram.,
                        Website: Consumer complaints.in

                        Sir
                        I am a retailer of Airtel..My lapu no is [protected]..but I do not get the latest facility of Digital sim swap option in my lapu no..Though the distributor assured but it is not resolved..Everyday customer returned...pls activate this facility in my lapu no as before for smooth service with Airtel.If this facility will not be avsilable I have to leave this business with airtel.....
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                        D
                        DVSK Reddy
                        from Hyderabad, Telangana
                        Oct 19, 2020
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                        It says upload documents in airtel to Claim handset Protection...But they are not uploading just a scam from airtel
                        Airtel customer support has been notified about the posted complaint.
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                          Nikkhil4
                          from Kharar, West Bengal
                          Oct 19, 2020
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                          Resolved

                          I recharged my airtel number [protected] on 15 October 2020 through your airtel thanks app but despite money withdrawal from my account the recharge was not completed and i am suffering from 3 days and it is causing me a lot of inconvenience.
                          So i want you to complete that recharge of Rs.449 within 24 hours. It's already been three days and is causing me a lot of embarrassment and inconvenience.
                          Phone number: [protected]
                          +1 photos
                          Oct 20, 2020
                          Complaint marked as Resolved 
                          Receiving fake calls
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                            kavyasekar
                            Oct 19, 2020
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                            Please provide me the call.recording due to the personal reasons
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                              V
                              Venkatesan Veks
                              Oct 18, 2020
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                              Address: New anna nagar, pudhur, Ambattur, chennai 600053.

                              I am using airtel prepaid sim [protected] and not able use my internet properly in my home becoz of very low network coverage, complain many times in airtel app, issue still not solved.

                              Complaint no[protected]

                              Regards,
                              Venkatesan.
                              +1 photos
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                                sorabh dubay
                                Oct 18, 2020
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                                Many time complan but not resolve my complan so irequst please resolved

                                Hello! You have initiated to add Rs.300.0 to your account [protected]. Please keep the txn id[protected] for future reference
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                                  VINESH KARGUTKAR
                                  Oct 18, 2020
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                                  On 16.10.2020 we did successful recharge of Rs.45/- on airtel no but no balance showing in account. We asked them on twitter and they also agree that recharge successful but no talk-time received as per information. What to do?
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                                    nileshagarwal10
                                    from Hyderabad, Telangana
                                    Oct 18, 2020
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                                    Address: ChandMal Agarwal, Christian Ganj, Ajmer, Rajasthan

                                    Dear team,

                                    I did a recharge on my mobile number through Amazon App but mistakenly it got recharged on a different/wrong number. Could you please transfer this recharge to the correct number?
                                    I already contacted customer care, they provided me Opertator Reference number mentioned below. After that I contacted Airtel customer care(121) but they said they cannot help me they can only help if the recharge was done using Airtel Thansk app and asked me to send an email to [protected]@in.airtel.com but on this email Id I am only getting an auto-reply email mentioned more information needed contact 121 customers.
                                    Could you please do the reversal/transfer of this mobile recharge on correct number on priority. My outgoing is stopped and I am not able to contact anybody.
                                    Details are as below….

                                    Date - 18/10/2020 1:03 PM
                                    Correct mobile number- [protected]
                                    Wrong mobile number-[protected]
                                    Amount -2, 698
                                    Operator reference Number:[protected]
                                    order id :[protected]
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