Airtel Complaints & Reviews

i am a businessman and i am in a CUG plan and i had changed my corporate plan address from one address to another address.the airtel persons had came to my office for address verification and later today my outgoing had been barred.when i contacted the customer care they said that the address proof was not yet submitted so we barred the outgoing, the customer care person said.i could not be able to contact persons regarding my business.

hello sir !!my sim is of bangalore and i m now in jharkhand, i want to deactivate or change my hello tunes?so let me know wt r the process for ...thanks

my sim of bihar, i want to deactivate airtel music . so i want all type of deactivation code

4 day's before i had put a complaint for the deactivitation of airtel hello tune .i had called the customercare 2 or 3 times to deactivate the airtel hello tune .but the response from their site is it will get deactivate in 24 hrs .but upto today it has not been deactivated.so i request u sir to deactivate it.my mobile no-[protected] pls deactivate it as soon as possible

sir i have bought a airtel prepaid card recently within a monthtime i am having problem in getting GPRS service on my mobile repeatdily complain to the custmer care my complain is not being attended and the person who talk do not have any knowlege regarding this matter and they just say it will be done .and to my suprise my money is being debited from my account always while i have not used the net service till now so take in mind the problem i have being fasing and till now my 60 rs have being decuted from my account so see that is rectifed and the neccery step are taken my cadr nu is [protected]. it is a prepaid card i have geven complaint be fore for the same but all in vain no action taken so please do the needfull

Respected sir,
i had been postpaid connection in your airtel company..my number is[protected].i would like to disconnection in your conection.you were sent to me a letter.there was mentioned 1550.i need full detail of that much amount..then only i can pay for that..

thank and regards
dhanasekaran

AIRTEL POST PAID CARD - 9818030635 — LOST SIM CARD - 9818030635

My airtel post paid number is [protected] is lost.

I request you to kindly cancel my sim card with immediate effect. Kindly consider this complaint as my authorisation to cancel this sim card.

Regards,

N K ESHWARAN
MAYUR VIHAR PHASE - III
DELHI - 110096

My sim card against airtel post paid number is [protected] is lost.

I request you to kindly cancel my sim card connection with immediate effect. Kindly consider this complaint as my authorisation to cancel this sim card.

Thanks in advance

N. K. ESHWARAN

AirTel — prepaid sim activation

my prepaid sim has been deactivated.it has not been recharged since 6-7 months.please tell me how to activate it.can it be activated by a normal validity recharge??

Prepaid — regarding sim activation

sim no[protected] No[protected]purchesed from chouhan comunication on dated 18-11-08. submitted document photo identy card and photo ondated 18-11-08. but sim not actvated on dated 25-11-08.pls take nesccesary action.

I Purchase Airtel prepaid sim card no "[protected]" on 14th February 2009, shopkeeper told me that it will get activated in 6 hours but now it has been 3 days and till now it is not been activated yet. When I call on this number system replies that "The Incoming Call facility on the dialed number is not available".

Airtel — Regarding sim activation

I had purchased an 3 airtel sims some 20-25 days ago on my name with the same documents. Two of the three documents were submitted and the third one was not. So I re-submitted the documents at Airtel Recreation Centre, Bavdhan. Even after that the documents were not submitted and my number was recycled and deleted. I was neither issued a duplicate sim nor did i got my balance transfered to my alternate sim number.
Mobile number that was deleted : [protected]
Alternate mobile number: [protected]
Please look into the matter and find a solution for the same.

Airtel — pls find out address and photos of These numbers: 9502378978,

pls find out address and photos of These numbers: [protected],
[protected],[protected]

i am alredy compliented to policestation but there is no respons
somewhere persons disturb my sister with arreshment .i met the sp sir
.he said to me about this mater contact airtel office.thats wthy i am
asking for information of these telphone Numbers::
1. [protected]
2. [protected]
3. [protected]

pls find out address and photos of These numbers: [protected], [protected], [protected]

pls find out address and photos of These numbers: [protected],
[protected], [protected]

i am alredy compliented to policestation but there is no respons
somewhere persons disturb my sister with arreshment .i met the sp sir
.he said to me about this mater contact airtel office.thats wthy i am
asking for information of these telphone Numbers::
1. [protected]
2. [protected]
3. [protected]
pls send mail reply

With regard

D narasimharao
Scientist
IICT

Sir,
This is to inform the very poor response to activiate my prepaid sim card for outgoing calls.

Breif History of the Case:
I am using the Airtel Prepaid sim connection No. [protected] for the past two years. One morning during Decmber 2010, your campany asked me to provide proof of address and identity proof. I have provided the same to your company outlet Madan Mobiles, Opposite to CMC Hospital, vellore on 30/12/2010 with the promise that my sim will be in use within 72 hours. But so far I am not provided with outgoing calls inspite of my repeated compliant to the customer care centre. For the past one week I am in touch with the local airtel customer centre, opposite to Lakshmi Theatre, Vellore and also met Mr. Rajagopal and expressed my displeaure over the not giving connection to the outgoing calls. He also tried with the customer care centre at chennai and spoke to Mr. Prem.All the efforts have given me no result . With the result, I am seeking this forum to represent my case for redressal. At least now, you may activite my outgoing calls to my PHONE NO. [protected]. why I am very particular for this number since I have given the number to everybody.

Hope I will apprecicate, if you take action and redress my compliant.

From

S.V.MAHADEVAN,
SUPERINTENDENT OF CUSTOMS, CENTRAL EXCISE AND SERVICE TAX
ARAKKONAM RANGE.

Dear sirs, am sudessh belongs to calicut (kerala) i was useing airtel since whn you landed calicut, first i was a prepaid coustomer then shifted to postpaid and i was happy for long time, unfortunly i could not take it out the huge bills made by me & tried escotel postpaid no.[protected] & i still countinue as idea cellular, any way i come to the point, for the esyness o[censored]seing intrenet mobile office i had taken a new airtel conection no.[protected] but as am expected the service was gudenuf in the starting 1 months, after that still on today it was really a headache due to the shortage in signal, the reson i can explain to you the one & only tower in pottamal palazhi road was yours but after some months it was shared by idea cellular company & the frecuency & the signel became poor due to this, i had called up your coustmer care several times & brought in to thrre notice but no budy turnd over, you know the same sitiuation i had with idea in my reciving calls ther technical team had visited my home & cleard the problem thats why they are really an gud idea with a gud coustmer relastionship i would really like to pass this to your higher officials who may be not aware of such isues siting in thr cabin in your office am also doing business my concept is coustomer is beyond God am still useing with problems in your newly hiked price for gprs from 274 to 374 any expecting a goood relation wit you as coustomer i will stop here with in a hope that you will come back to me atleast wih a response

rgdsd
M.sudeesh

My name is arun . I am using airtel for many years . In my place[ ELATHUR, KERALA ] there is no signal due to the problem of tower . If it is raining there will be no range . Please make it ok . This is too much ... All the AIRTEL customers are getting mad by this AIRTEL connection ...


ARUN : [protected]

I am using Airtel prepaid. The signal is very low in my home. I am staying in Jameen pallavaram, Jains Green acres. It has 600 flats. Mostly all the people are using Airtel Sim and all have the same complaints. Please resolve this ASAP. Otherwise we have to opt for another sim providers.

Regards,
JOY

Airtel — reg.unwanted vaspack service

Dear sir,
once my son got a call from airtell, and he follow the instruction
given by phone, and he select the vaspack service[that is all by mistake], by after that I am unable to cancle that service, many time I have call to airtell customer service and also massage to 121 & 106. but till date that service is not disconnect.
this is the monopoly of Airtell.
If possible pls. disconnect my vaspack service.
thanks & warm regards
prakash pandey

i am facing the same problem...
these Stupid Airtel ppl hav hav activated sum chat service themselves and have deducted Rs25 from my account !!...even i hav been complaining but nothing has been happening !!!

ITS THE WORST COMPaNy EVER !

airtel wap service messages are embrassing me by cutting down my balance by 15 or 30 rs at a time i need to stop it immediatly

Im a airtel costumer for last six years but now im planning to change this network because i keep on getting msgs from 64611030, 64611010 and 58243 even i already deactivate my gprs also, they are regularly cutting my money.so pls deactivate this service from my mobile ASAP.my mobile number is [protected].

thanks & regards,
Arun

I'm also facing the same problem.I'm constantly getting sms from 5432101 and 54321 from Airtel regarding some vas pack.i've not subscribed for the same. They are regularly deducting the amount for the same. please write me how did you solve your problem so that it will help me to solve my problem also.

UNSUB CRIC to 54321

I am using airtel postpaid connection, I'm also facing the same problem.I'm constantly getting sms from 5432101 and 54321 from Airtel

Im a airtel costumer for last six years but now im planning to change this network because i keep on getting msgs from 64611030, 64611010 and 58243 even i already deactivate my gprs also, they are regularly cutting my money.so pls deactivate this service from my mobile

even me i get a messages sayin winCash contst 5054846 frm AK-543212 about promotional offers although i activated Do not disturb..on my mobile..i`ve called the customer care about my problem ..all that they say is Sorry...:|
not any soultion has been suggested ...
i get these messages in while i`m in a conference or a meeting..really irritates me...
i guess High court has given strict warnings to forbid such activities like disturbing subscribers though they arent really interested ...
i chose Airtel for better connetivity, an Indian based company and believed in its service ...i`m dissappointed ...
i think vodafone is doing good with friendly offers and cheaper call rates...

really im getting tension about airtel...just before a week they charched 2 rupees in the name of "you r subscribed for chat"...i really didnt do any subscription...then today(30/10/2009) they deduce 25 rupees in the name of "u subscribed to audio movie"...really im getting tension...what this service doing? how they deduce money when v didnt subscribe for anyting? really they r cheating...wiil they give extra money without we recharge/top-up our mobile????...we are not expecting that...but how they take our money?
i want my money back...

I'm also facing the same problem.I'm constantly getting sms from 543212 and 64611030 from Airtel regarding some vas pack.i've not subscribed for the same. They are regularly deducting the amount for the same. I've complained to 198 still doing the same for more than 3 weeks but they are not taking any action. please write me how did you solve your problem so that it will help me to solve my problem also.

Thankyou.

Yours faithfuly
Ankit AGrawal

[protected]

i had subscribed for airtel jokes but now i want to end the subscription. how to do this?

I'm also facing the same problem.I'm constantly getting sms from 543212 from Airtel regarding some vas pack.i've not subscribed for the same. They are regularly deducting the amount for the same. I've complained to 198 still doing the same for more than 3 weeks but they are not taking any action. please write me how did you solve your problem so that it will help me to solve my problem also.

Thankyou.

Yours faithfully
Satyanarayana

sms from 543212 and unwanted call from [protected]
I'm constantly getting sms from 543212 and unwanted calls from [protected] from Airtel regarding some vas pack.i've not subscribed for the same. They are regularly deducting the amount for the same. please write me how did you solve your problem so that it will help me to solve my problem also.

Thankyou.

Yours faithfully
Salim

Airtel — GETTING UNWANTED SMS FROM 543212

I am a regular prepaid customer of airtel from last 8 years.But from last month or so I have been getting unwanted sms from 543212.I have tried very hard for stopping this but seems like nothing works.My account is constantly reduced by such useless services.Plz show me the way out.

We are facing the same problem since last 3 months. Every month Airtel additional bill is Rs. 936 + taxes are added in my bill. Many time we lodged complaints in customer care but no action will be taken. We are using this land-line number since almost 7 years and they can easily track the bill records of this number and consistency of the same.

Looking for solution ASAP.

Regards

Prawal

From : Rasik Rajvansh,
A/63, Bghaktinagar,
I.O.C. Road, Chandkheda,
Ahmedabad - 382424.

Dt: 25th March, 2010.

To,
Airtel
The Area Manager,
Customer Care Office,
Mobile Service,

Sir,

Sub: Complain regarding deduction of charges of services
for radio services - reg. mobile No.[protected]

With reference to the above, I would like to inform you that on 24/03/2010 at 05.29 pm I received a massage from AG 543213 as under Congratulations! Dear user you have subscribed to Airtel Radio special offer 30 free music minutes have been added to to your account Dial 543213(tollfree). On another moment before I read the massage received second massage Thank you for subscribing to Airtel Radio. you have been charged Rs 30 for 30 days. To unsubscribe call[protected]toll free). It is not understood on what basis the charge has been deducted from my account ? as I have not given any response to it or any confirmation to it. On going through ti is noticed that your company is used to charge any service charges without confirmation from the customer at any time. after that the company is not crediting the charges back in the account of customer as I experienced in past. Now there is no way is except to complain in the TRI. It is requested not to deduct so called service charges for the services customers does not want. The charges deducted from my account may please be credited back in my account for the radio services which I do not want to continue, before I proceed further and in future without written confirmation in my case please don't start any services.

Thanking you.


Yours faithfully,


(Rasik Rajvansh).

Copy to TRI with a request to do the needful at the earliest.

R/Sir

Main M.P. ke Balaghat district ka rahne wala hu. Airtel ka 4 year se upbhokta hu. Is area ke area maneger ne meri samsya ko nazar-andaz kar sewa me kami ki hai. Kya aap jante hai ki M.P. me airtel apni unnat service ke liya jana jata hai lekin kuch Officers & Workers ke karan company badnam ho rahi hai saat hi saat upbhoktaon ki jeb jane-anjane kaat rahi hai.

Costmur care se baat karne par koi santushti purn jawab nahi mil raha hai. Call ke jarur paise kat jate hai. Date 20.03.11 ko dophar 3.15 ke karib mujhe company ka massage prapt hua jisme likha tha ki aapki night radio ke sewa ko update kiya hai us samay mere mob. a/c me 20.27 paise the usi samay maine costmur care se baat karke apne mob. par chal rahi sewa ko band karne kaha. Uske kuch samay pashchat mujhe massage 9.27 paise ka prapt hua.. Turant hi costmur care se baat ki to unhone bhi koi sahi jawab na dede huye golmol jawab diya. Maine unse kaha ki mujhe apne Boss se baat karao to line par rahne ke liye kaha kafi intzar kiya lekin baat nahi ho payee.


Aaj date 21.03.11 ko fir se costmur care se baat karni chahi to unhone puri baat hi nahi suni our phone bad kar dia.

Nivedan hai ki meri samsya ka turant nirakaran karne ki daya kare.

Our Mob. No. - [protected]

Prakash Chandra Hirkaney
Ward No. 14, Budhi,
Near Boudh Vihar, Electric Office Road
Balaghat (MP) 481001
Mob, . [protected]

From
lokesh M R
arya digitals,
Chelur -572117, Tumkur dist, Karnataka State.

Please change area manager and area distributor.
because they bad working like no response to all retailers .
I dont know how to write the compliant in english. My mother tong was kannada so please call me sir
and solve my problems
m : [protected]
[protected]

sir iam very problem in your side my new no in [protected] in 3g

prob in my balence in daily no use is alredy miss carpated

Don't rely on verbal assurance given by an Airtel dealer. Ensure that you raise a formal complaint with Airtel on their website www.airtel.in, or over phone and ask for complaint reference number.

Dear Sir,
I want get a duplicate SIM Card.
Please tell me what is the proceger of this sim.
thank you,

Dear Sir,
I want get a duplicate SIM Card.
Please tell me what is the proceger of this sim.
thank you, this is chennai sim card so tell the procedure and the address of your branch at adyar, chennai -20.

Dear sir,
Yesterday i lost my mobile no [protected] and complaint to ur customer care and asked to block the SIM, Your people have done this job. Now i purchased the Duplicate SIM from your Noida Savitri Market showroom and as they told me that this would activate the within 4 hours, But for this thing more then 15 hours have been gone, but my SIM is still not activated, So u are requested kindly look the matter and activate my duplcate Sim.
My duplicate SIM No is[protected]
Thanking you
Regards
S. K. thakur

Airtel — Non activation of the Prepaid card inspite of card purchased 7 days back

I HAVE DONE THE BIGGEST MISTAKE OF MY LIFE BY TAKING AN AIRTEL PRE PAID CARD.

INPSITE OF IT BEING 7 DAYS MY CARD HAS NOT GOT ACTIVATED
I HAVE BEEN MOVING FROM VENDOR TO VENDOR

INSPITE OF APPROACHING YOUR MAIN RELATIONSHIP CENTER ON NANDI DURGA ROAD, BANGALORE, , RESUBMITTING MY PAPERS I STILL DONT HAVE OUTGOING FACILITY ON MY PHONE

ISNT IT RIDICULOUS.. PEOPLE TAKE PREPAID FOR INSTANT ACCESS AND IN THIS CASE AIRTEL TREATS CUSTOMER LIKE A DIRT

Dear Sir,
I lost my mobile phone with simcard. MY number is [protected]...I want to lock the sim. For this what should I do.. I want another sim with the same number.
Please do reply as soon as possible..

Hi this is nikhil i was using ur Airtel prepaid sim but i lost my phone on[protected]
i visited 6 airtel customer care there they said they dont have the duplicate simcard starting from 97411 no then finally i visited 1 more there i asked them to give a duplicate sim card they told that the simcard was in others name i gave my id proof to the retailer but they have changed that & processed another id now i have to retain the same no that is [protected] pls revert me as soon as possible can i take the same no duplicate sim card.

Airtel — Lck of response

I had purchased an Airtel Data with post paid sim sim card in Sept 08. In October 08, It suddenly would not connect and frantic calls to sutomer service proved futile as I was shunted between Customer service and technical support. Customer service kept asking me to call up Techincal support as tehy dealt with data cared related problems and technical support kept asking me to call up customer service stating that it was a problem with the sim card and would only be handled by customer service. This has left me in a sorry state of not being able to meet deadline for an urgent mail I was to sent.

When I approached the Airtel store, they asked me to fill up another application form Whwn I asked for the reason, they diclosed to me stating that the connection was terminated due to negative address verification whereas the bills for the connection where reaching me. Really upset with the shabby treatment, I had returned the data card with the sim intact to the store manager.

The matter has been taken up with the Nodal officer who has not resolved the matter and refunded the money. It has been taken up with Appellate authority in Dec 2008, but has still not evoked a response.

TO,
Bharti Airtel Limited,
Splendid Towers,
Opp.Begumpet Police Station,
Begumpet,
Hyderabad - 500 016,
Andhra Pradesh

PLEASE READ COMPLETLY DONT IGNORE IT ...

I AM AN AIRTEL CUSTOMER SINCE 4 YEARS ... BECOZ OF ONLY REASON CUSTOMER SERVICE ... BUT TODAY I FACE PROBLEM WITH AIRTEL NETWORK OPERATORS...

MY PROBLEM IS...
MY AIRTEL NUMBER ([protected]) HAS MISPLACED SOME WHERE ELSE COULD NOT FIND THAT ... INSPITE OF THAT I REPLACE MY SIM WITH OTHER DUPLICATE SIM BY SUBMITTING ALL REQUIED AND NECESSARY FORMALITY DOCUMATES IN MY NEAR AIRTEL OFFICE (VIZIANAGARAM). 535002... THIS WAS ALL HAPEND AT ONE MOTNTH BEFORE ... TILL NOW I COULDNOT RECIEVE ANY OUTGOING SERVICES FROM AIRTEL OFFICE . TILL NOW THERE IS NO OUT GOING SERVICES TO MY MOBILE CONTAINING AIRTEL NUMBER( [protected] )

EVERY DAY I WILL INFORM TO CUSTOMER CARE CENTERS AND NEARER OFFICES BUT NO ONE CAN RESPOND FOR THIS PROBLEM ... THEY CAN ESCAPE FROM PROBLEM THAT... THIS WAS NOT MY FAULT CONTACT ANOTHER AND ANOTHER ... IWAS REALLY TIRED AND GETTING BORED WITH THIS NETWORK SERVICES AND FINALY SEND THIS MAIL TO U ...

SO PLEASE ACTIVATE MY OUTGOING SERVICES AND OBISE

THANKING U
YOURS FAITHFULLY
[protected]

DUPLICATE SIMCARD ACTIVATION
SIR,
TODAY I HAVE LOST MY MOBILE WITH SIM. MY MOBILE NUMBER IS [protected]. I MADE A COMPLAINT ABOUT THAT TO CUSTOMER CARE PERSON MR. HARI AND REQUESTED HIM TO LOCK THE SIMCRD. HE ADVICED ME TO GET A DUPLICATE SIMCARD FOR THE SAME NUMBER. I PURCHASED A NEW DUPLICATE SIMCARD IMMEDIATELY. HE TOLD ME THAT THEY WOULD ACTIVATE THE SIM WITHIN TWO HRS. BUT STILL THE SIM IS NOT ACTIVATED. I WANT TO CONFORM WHETHER THE OLD SIM IS LOCKED OR NOT. I MADE CALLS SEVERAL TIMES.BUT NO RESPONSE FROM CUSTOMERCARE. PLEASE REPLY ME AS EARLY AS POSSIBLE ABOUT THE ABOVE MENTIONED PROBLEM AND ALSO WHEN WILL U ACTIVATE THE NEW SIMCARD?
THANK U

DUPLICATE SIMCARD ACTIVATION
SIR,
TODAY I HAVE LOST MY MOBILE WITH SIM. MY MOBILE NUMBER IS [protected]. I MADE A COMPLAINT ABOUT THAT TO CUSTOMER CARE PERSON MR. HARI AND REQUESTED HIM TO LOCK THE SIMCRD. HE ADVICED ME TO GET A DUPLICATE SIMCARD FOR THE SAME NUMBER. I PURCHASED A NEW DUPLICATE SIMCARD IMMEDIATELY. HE TOLD ME THAT THEY WOULD ACTIVATE THE SIM WITHIN TWO HRS. BUT STILL THE SIM IS NOT ACTIVATED. I WANT TO CONFORM WHETHER THE OLD SIM IS LOCKED OR NOT. I MADE CALLS SEVERAL TIMES.BUT NO RESPONSE FROM CUSTOMERCARE. PLEASE REPLY ME AS EARLY AS POSSIBLE ABOUT THE ABOVE MENTIONED PROBLEM AND ALSO WHEN WILL U ACTIVATE THE NEW SIMCARD?
THANK U

i have airtel sim from last two year i have lost by sim while shifting house please can you issue duplicate sim for me
sim[protected]
msisdn [protected]
imsi [protected]

please i want had sim can you give me a some information

Dear Sir,
I want get a duplicate SIM Card.
Please tell me what is the proceger of this sim.
thank you,

Dear sir,
Day for yesterday i lost my PUK no.i used all the attempts.My mobile no is [protected] and i suggest from ur customer care and they give me advice for duplicate sim, Now i purchased the Duplicate SIM from your tarun gallery and as they told me that this would activate the within 8 hours, But for this thing more then 24 hours have been gone, but my SIM is still not activated, So u are requested kindly look the matter and activate my duplicate Sim.
My duplicate SIM No is[protected] H 2
Thanking you

i want duplicate sim card. my mobile no.[protected].

Hi This is Pushpa I have lost my mobile -[protected]- on 25th of Jan 2010
Please suggest me can I get duplicate sim card for the same near by btm lyt office.

SIR,
TODAY I HAVE LOST MY MOBILE WITH SIM. MY MOBILE NUMBER IS [protected]. SIM NO.[protected] I MADE A COMPLAINT ABOUT THAT TO CUSTOMER CARE PERSON MR. HARI AND REQUESTED HIM TO LOCK THE SIMCRD. HE ADVICED ME TO GET A DUPLICATE SIMCARD FOR THE SAME NUMBER. I PURCHASED A NEW DUPLICATE SIMCARD IMMEDIATELY. HE TOLD ME THAT THEY WOULD ACTIVATE THE SIM WITHIN TWO HRS. BUT STILL THE SIM IS NOT ACTIVATED. I WANT TO CONFORM WHETHER THE OLD SIM IS LOCKED OR NOT. I MADE CALLS SEVERAL TIMES.BUT NO RESPONSE FROM CUSTOMERCARE. PLEASE REPLY ME AS EARLY AS POSSIBLE ABOUT THE ABOVE MENTIONED PROBLEM AND ALSO WHEN WILL U ACTIVATE THE NEW SIMCARD?
THANK U

SIR,
TODAY I HAVE LOST MY MOBILE WITH SIM. MY MOBILE NUMBER IS [protected]. I MADE A COMPLAINT ABOUT THAT TO CUSTOMER CARE . HE ADVICED ME TO GET A DUPLICATE SIMCARD FOR THE SAME NUMBER. I PURCHASED A NEW DUPLICATE SIMCARD IMMEDIATELY. HE TOLD ME THAT THEY WOULD ACTIVATE THE SIM WITHIN TWO HRS. BUT STILL THE SIM IS NOT ACTIVATED. I WANT TO CONFORM WHETHER THE OLD SIM IS LOCKED OR NOT. I MADE CALLS SEVERAL TIMES.BUT NO RESPONSE FROM CUSTOMERCARE. PLEASE REPLY ME AS EARLY AS POSSIBLE ABOUT THE ABOVE MENTIONED PROBLEM AND ALSO WHEN WILL U ACTIVATE THE NEW SIMCARD?
THANK U

Yesterday i lost my mobile no [protected] . Now i purchased the Duplicate SIM from your Airtel gallery showroom at bhusawal (Dist-Jalgaon) and as they told me that this would activate the within 4 hours, But for this thing more then 15 days have been gone, but my SIM is still not activated, So u are requested kindly look the matter and activate my duplcate Sim.




Regards
Pradeep

SIR,
YESTERDAY I HAVE LOST MY MOBILE WITH SIM. MY MOBILE MODEL 5130C NUMBER IS [protected] AND IMEI NO [protected] & SIM NO[protected]. I MADE A COMPLAINT ABOUT THAT TO CUSTOMER CARE . REQUESTED HIM TO LOCK THE SIMCRD. HE ADVICED ME TO GET A DUPLICATE SIMCARD FOR THE SAME NUMBER. I PURCHASED A NEW DUPLICATE SIMCARD IMMEDIATELY. HE TOLD ME THAT THEY WOULD ACTIVATE THE SIM WITHIN TWO HRS. BUT STILL THE SIM IS NOT ACTIVATED. I WANT TO CONFORM WHETHER THE OLD SIM IS LOCKED OR NOT. I MADE CALLS SEVERAL TIMES.BUT NO RESPONSE FROM CUSTOMERCARE. PLEASE REPLY ME AS EARLY AS POSSIBLE ABOUT THE ABOVE MENTIONED PROBLEM AND ALSO WHEN WILL U ACTIVATE THE NEW SIMCARD?
THANK U

Actually i want to know to procedure of issuing the duplicate simcard.
And in how much time to take activation.

Sir, I lost in my mobile on sunday 05/05/2011. mobile no is [protected]..my name is GODHANDAPANI. please do deactivate in my number. how will be get duplicate simcard.. send me guidence in my mail id:[protected]@gmail.com

SIR
I HAVE 1 QUERY... I didn't know what happend to my sim... i didn't even removed my sim anything but suddenly my mobile shows that there is no sim.. den i tried with another mobile even in that it happened like dat den i called airtel customer care and they told me to get the duplicate sim.. actually whats the problem with my original sim

SIR,
I HAVE LOST MY MOBILE WITH AIRTEL SIM. MY MOBILE NUMBER IS [protected]. I MADE A COMPLAINT ABOUT THAT TO CUSTOMER CARE . REQUESTED HIM TO LOCK THE SIMCRD. HE ADVICED ME TO GET A DUPLICATE SIMCARD FOR THE SAME NUMBER. I PURCHASED A NEW DUPLICATE SIMCARD IMMEDIATELY. HE TOLD ME THAT THEY WOULD ACTIVATE THE SIM WITHIN TWO HRS. BUT STILL THE SIM IS NOT ACTIVATED. I WANT TO CONFORM WHETHER THE OLD SIM IS LOCKED OR NOT. I MADE CALLS SEVERAL TIMES.BUT NO RESPONSE FROM CUSTOMERCARE. PLEASE REPLY ME AS EARLY AS POSSIBLE ABOUT THE ABOVE MENTIONED PROBLEM AND ALSO WHEN WILL U ACTIVATE THE NEW SIMCARD?
THANK U

my mobile number is [protected] i have lost my sim my sim is used by another person pls block my sim and no body use my sim

Sir,
My mobile number is [protected] i have lost my sim and mobile, my sim is used by another person please block my sim and no body use my sim .

I have already submitted my documents for duplicate SIM. Its abt more then 24 hrs its still not activated. I requested many time and hav send many mails still its not activated.

Pls activate my SIM.
My new SIM no[protected]U
CELL NO-[protected]

Sir mera SIM card lost ho Gaya va te main proof dita va but os proof te name correct karvaya va te mainu duplicate diti jave [protected] Es no te mainu puri info diti java pls rqt aa

Sir, i have lost my SIM, but i have replace the same number as before with summited detail documents which is required at HoD but still incoming and outgoing service is not yet activated.. My mobile number is [protected]. Therefore, i earnestly request your esteem authority to kindly check the matter...
Detail documents given below.
Name. Longjei L phom
F/name Y.Lukto phom
M/name. L.Manphen phom
Adress. Longleng district.. Nagaland.
Pin no. 798625.

Sir i have lost my SIM but i replace with submitted my documents..they provide me duplicate SIM as before n i started to used it but later the incoming and outgoing service was bloked. Please kindly activate the SIM services..
Name. Akala
F/name.Rosen
Address. Mokokchung district.
State. Nagaland.
Mobile number. [protected]

yesterdeay lost my phone with two sim [protected] & [protected]

Thanks & Regard
Hariom Tyagi

Sir,
I want to know how much cost for duplicate airtel sim if lost or broken.

Airtel — Disconnection of Services for Inappropriate Billing

NO response and resolution till yet, even tried calling Nodal Officer but his number as given on the Airtel Bill is Switched Off, and Appellate Authority number is disconnecting on calling... WILL SOMETHING BE DONE>...?

My experience is that "No response from the customer care and harassing the customer".

From: "gauri agarwal" <[protected]@yahoo.com>Add sender to Contacts To: [protected]@consumergrievance.comHi



I am having the below concern and there is humiliation being caused by Airtel for charging Inappropriately. Please assist with the steps that I can take.



Please review the below concern for which help is requested.



Regards

Gauri Agarwal

--- On Mon, 6/16/08, gauri agarwal <[protected]@yahoo.com> wrote:


From: gauri agarwal <[protected]@yahoo.com>
Subject: Fw: Disconnection of Services for Inappropriate Billing
To: [protected]@airtelindia.com
Cc: nodalofficer.[protected]@airtel.in, appellate.[protected]@airtel.in, nodalofficer.[protected]@airtel.in, appellate.[protected]@airtel.in, [protected]@del2.vsnl.net.in, [protected]@trai.gov.in
Date: Monday, June 16, 2008, 3:17 AM

Hi



No reply till yet, will something be done or not.



I have called 121 and they say the unbilled amount is Rs/- 15000 now, what is happening?



Regards

Gauri Agarwal


--- On Thu, 6/12/08, gauri agarwal <[protected]@yahoo.com> wrote:


From: gauri agarwal <[protected]@yahoo.com>
Subject: Disconnection of Services for Inappropriate Billing
To: [protected]@airtelindia.com
Cc: nodalofficer.[protected]@airtel.in, appellate.[protected]@airtel.in, nodalofficer.[protected]@airtel.in, appellate.[protected]@airtel.in, [protected]@del2.vsnl.net.in, [protected]@trai.gov.in
Date: Thursday, June 12, 2008, 10:48 PM

Hi, This is to bring to your notice that Inappropriate Billing is happening for Airtel Mobile Connection that I am holding under Mobile Number [protected]. Please find the attached .Doc document for reviewing the concer that I have regarding the Billing Amount that has been confirmed from Customer Care & the Airtel Account Online. The concern I am having is that I travelled to United Kingdom on the 7th Morning and reached there on 8th Morning. As per the attachment number 3 on the attached document the Unbilled Amount from 05/06/2008 to 12/6/2008 is Rs/- 8733.06, But how can it be possible that there has been minimum of the calls that has been made from [protected] and received very few calls on [protected] and the Unbilled amount gets to Thousands within 6-8 days. There has been instances in the past where Airtel has charged Inappropriate Amounts and after filing complaint the charges that I was not suppose to pay were waived of. It was confirmed from Airtel Customer Care about the call charges and I was confirmed that each minute of call will cost me around Rs/- 40 Per Minute and after which the International Roaming was activated. It was also confirmed that there will be no roaming charge for the Corporate Connections that I am holding. Example: 1 Minute Call costs Rs/- 40 so 10 Min call will cost Rs/- 400, even if 10 Min call has been made on each 8 days then the total charge will be 80 Min and cost will be Rs/- 3200 and there has been no calls longer than 10-15 Min a day rarely as I am in Training for 10 Hours & Sleeping for 8 Hrs and it has not been the case that I am on call all the time or for Hours. The calls that have happened have been Incoming and that to for very short duration totally to 10-15 or 20 Min a day. My cellphone remains on Switch Off mode for most part of the day. If for 7-8 days the Unbilled amount as per them is Rs/- 8733.06, then for a person who will be in International State for 40-48 days the Unbilled would be around Rs/- 43665.3 & Rs/- 52398.36 which cannot be case under any circumstances. Also there will not be even a single person who will spend lavishly on just calls and that to someone like me who has been to States on Training. There has been no resolution from the Customer Care Team, on calling at 121 what I was told was that I will have to make the payment and then the connection will be restored, I tried calling from UK the Nodal Officer's Number at +91-[protected] & then Appellate Authority at +91-[protected] but no one picked the call. It seems that they are not ready to hear from the Customers any more and nor they want to provide any resolution to the Problems being faced by the Customers. It seems that we as Customers are being folled around and blackmailing of make the payment then we will restore your services for which they want to charge what they want to and the Customer has to be penalised for the services and charges that are inappropriate and illegal. Also there has been no intimation being sent through SMS or by Calling in personally regarding Credit Limit Increase, Credit Limit has Reached and please make the payment, any changes in the Tariff or when there is a complaint made through the Airtel web Account. There has been numerous times that they have been intimated of not increasing my Credit Limit as well, but they keep on increasing it and indiscriminate & inappropriate billing happens and they make the bill as much as they can with no solution for the customer other than to make the payment for restoration of services as they know Mobile Communication is something which everyone requires and cannot live without. Also there has been instances of misbehaviour and misconduct by the Customer Care representatives when they are being called regarding some concern like the ones above or any other related to Airtel Mobile Services. There has been times when the Customer Care Executives have disconnected the call without providing any resolution of the concerns being faced. It is a humble request that the issue may kindly be reviewed and resolved at the utmost as the inappropriate disconnection of services is something which is problematic and irritating. It may also lead me to take some legal action which is heard when the customers donot make the payment from service providers, but in my case it has never been that there has been a problem created for the payment. It has been times that delayedpayment has been made but I have also payed the late fee as per the Late Fee charge. NOTE: As I being in UK and my only source of Communication was Airtel which has been disconnected I cannot be contacted through call, so it is requested to you to please provide the resolution of the same on ASAP basis. If in case there needs to be some contact be made then it can be made to someone in Delhi and the contact details for the same can be provided as per the request & requirement and the concern can be summarized to the contact person in Delhi.

Regards
Gauri Agarwal

Sir/Madam
I am a subscriber of Airtel India having no. [protected].Since last one month the compony has deducted 110/-(approx), 9.20, 9.20, and 120/- .There was no any call made against these amount.First time when an ammount of approx 110/- I contacted to the customer care for the reason the answer was that there was an ISD call made from this no. while it is 100% false, when I demanded the no. which so called call was made they denied to give me the no. When I told them if I would have made any call then the menu dialed call must show the number, the reply was it would have been erased.On I insist them to give the details they told an ammount of Rs. 50/- will be charged for the details I agreed .but 20-25 days have been passed but I didn't recieved such details.Today when 9.20/- twice and 120/- once has been deducted from my balance I tried so many times to contact to customer care but cann't get contacted.
I want an immediate action must have been taken against such kind of fraudism as soon as possible and also the email id of TRAI for making the complain.

Thanking You
Anand Kumar Agrawal
Mob. No. [protected]
Darbhanga

Hello,

I wanted to sign up in air tel to check my billing .No proper respond from the customer or with call center.What is use of having Airtel connection .

sir
i requested my problem my mobile no-[protected] not come in incoming call but outgoing call are gonig so pleas sir solve my problemb
bihar dist darbhanga kusheswar astan
(not in incoming call)

How many days will you take to solve my problem?

I am Dinesh Sharma, airtel no. [protected]. I applied for airtel postpaid connection for 2 years but un-fortunately it was disconnected within 1 year. I again paid for that, which was not due to me. For this i compained several times with your officers available on 121 or 198 but the status is same. I am sorry to say that being a such large company this type of mistake by your executives is really ?.

I hope you people will look into the matter personally.

Dinesh
[protected]
[protected]@yahoo.com

My mobile nois [protected] was disconnected on 8.3.2012.today I have recd the bill no.[protected] dated 24.3.2012. It is surprising when the connection was disc connected on 8th March 2012why the bill has raised upto 24thMarch, 2012. Please give me the reasons why I should pay beyond the date of disconnection.

I writing this to the App. Authority, directly and not making any call to your complaint nos. because your representatives are very polite but they have always does whatever suits them. Whenever I have visited your outlets they are again polite but not helpful.

Would please lok into the matter, if I will not get any positive response from you. I will be compelled to surrender the present iptvcoonection no 43081910.

Thanks for giving your time.

Dear Sir/Madam
I had requested for call details (i.e. incoming and out going) of of my Pre paid mobile No.[protected] from July' 2008 to Sept' 2008 during the month of Sept' 08 by way of contacting with the customer care representative and also by sending two tyhree SMS. It is ill fated and regretable to state that despite my request I could not get the information which is against the law. I therefore once again request you to provide me the incoming and out going call details from July' 2008 to Sept' 2008 without delay failing which I have no other option except agitating the matter in competent Court of law for which all cost and consequences will be born by you.
Yours faithfully
Sudhakar Dwibedy
FLAT NO. 4(E), 3RD FLOOR,
JUPITER APARTMENT,
1, BARABAGAN LANE,
P:O: ALAMBAZAR
KOLKATA - 700035

I am a retailer for Airtel in Margao and my distributor is M/S. Kundaikar, Borda, Margao-Goa.
For last 2 weeks i have been requesting to supply me with Pre-paid Airtel vouchers and to my repeated calls/ requests nothing has been done. The Runner who is looking after this area is not punctual and refuse to accept our fone calls.

Kindly take neccessary action so my customers are satisfied with Aitel services.

Yous sincerely,

E.A.C.Rodrigues
Baboy Commerce Center
Near Hari Mandir
Pajifond, Margao-Goa

Airtel Prepaid Connection — Unauthorised deduction

I am ritesh using u r prepaid coneection no.[protected] , I hve not download any game from u r Tadak live then also u hve deducated my balance, when i compliant to u r custumer care they said I hve activated at 7.30 am, & message come on 9.40 am or its possible that any service which ahs been acttivated at 7.30 am & message has sent at 9.40am & these happening from Two months u r deducating my balance without ant activation, these is not coorect & making me to change my service

Airtel — unauthorised deduction from prepaid connection

I am airtel pre-paid customer. On 22.10.2011, I received an SMS from AD-54888 stating that an amount of Rs.10 has been charged for missed call alert service. Again on 11.11.2011 Rs.30 has been charged on account of the said service renewal I have never requested for this service. This is totally illegal. When contacted through service centre, no proper reply was given. Request to refund my amount forthwith.

me pradip gupta.my no is [protected] is a airtel no ofcourse.my line was barred due 2 nonpayment of bill the very nex day I have paid my mobile bill via cheque.but the line didnt activate even in 2 days.i had mailed [protected]@airtelindia.com but they say that this is not a airtel no.. i am also showing you tha email sent to me by them :-

________________________________________________________________________________...⇄

Dear Customer,

We are unable to process your request received through email since either
the Airtel Mobile no. is not mentioned or it is not in the correct format.


Please resend the mail again with your Airtel Mobile no. in the Subject as
per the following format:

98XXXXXXXX or 99XXXXXXXX

Assuring you of our best services, always.

Note: In case you are writing to us for your Airtel Landline queries then
please send an email at [protected]@airtel.in

Warm Regards
Airtel Customer Service




JUST THINK THE COMANY EVEN HAVE NO KNOWLEDGE ABOUT THEIR PRODUCTS AND EVEN THEIR CODES
AND THEY SAY "AISI AZADI AUR KAHA"

FRIENDS STOP USING AIRTEL CONNECTION

my no is [protected] which is a lifetime card is inactive from[protected] kindly do the need full

my no is [protected] is a lifetime card but is inactive from[protected] please activate the no asap

Sir,
My number is [protected]. I availed international roaming as i had to travel to UK . Now i want to discontinue this facility. Pl. discontinue this facility and oblige.
My email ID is [protected]@gmail.com

Devshree Tulankar

pl. stop international roaming

Mob. Number [protected]

Devashree Tulankar