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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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Airtel reviews & complaints page 269

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S
Sujp2
Oct 24, 2020
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I applied for broadband connection on 17 October but till now no installation of broadband. Even if I call 121 everyone answer is will be solved in 24-48hrs but it's already 7days * 24hrs. All false print made and no request has been solved. Still waiting for the broadband to be installed.
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    Aditya30
    from Powai, Maharashtra
    Oct 24, 2020
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    Hello I'm facing problem in getting the connection. I was a proud airtel broadband customer around 5years back but after I shifted to my new home which is around 3km away from that old house(where it was available), I applied again for a new connection but the executives say that there is no line in ur area this is so unfair I was trying from last 5years and getting similar reply we have plenty of flats and houses near us I guess most of them are in need of a good broadband connection but airtel is refusing to put their line in my area.
    This is a shame that airtel is neglecting there customers who were once a permanent one.

    Address: p-207, maahinglaj nagar-B lalarpura Gandhipath west, Jaipur Rajasthan
    Airtel customer support has been notified about the posted complaint.
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      ABHILASH KUKDE
      from Powai, Maharashtra
      Oct 23, 2020
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      I have ntw issue in my area in chandrapur Maharashtra pls solve my issue
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        DINESH ANARASE
        Oct 23, 2020
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        Airtel Xstream internet service provider

        I Mrs. Archana Dinesh Anarse, (Airtel Xstream Fiber ID [protected]). I am writing this Complaint because of worst service provided by airtel Xstream to me.
        In second week of September I requested Mr. Sanchit Patil (Mob No. [protected], I suppose He is distributor of airtel Xstream) for installation of airtel broadband device. He installed Nokia wifi device and connected Xstream line on 24 sept 2020. He asked to pay rupees 5234/- to...
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        Satveer Randhawa
        Oct 23, 2020
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        I have used Airtel DTH before 3 months, and discontinue, but they are daily calling me and asking sir what is the issue, why you have not recharged you DTH, while i have told them that i will never want your services in future and never call me again, but they daily called me 1-2 times in a day.

        So take some action against DTH
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          Address: India

          I am user of Airtel from more than 12 years now. I am an NRI working in UAE and Visit my native in India once or twice a year. Which is delayed during current pandemic situation and from almost a year I have not visited INDIA back home. I had subscribed to a Airtel prepaid life time service SIM card when I was in India. My Mobile phone no is [protected]. It was explained to me by the Airtel Agent that I need to make a recharge of minimum...
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          Pratiksha Anaji
          Oct 23, 2020
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          Hi, I made a transaction of Rs. 3268 on 16th Oct to Airtel. I got a message on 22nd Oct that the transaction was reversed but the amount has not been credited to my account yet. Please look into this issue.
          Airtel customer support has been notified about the posted complaint.
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            Maddila Nagesh
            from Hyderabad, Telangana
            Oct 23, 2020
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            Hi Team

            I have recharged wrong number [protected] with 598.
            Please help me to get refund
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              Neelkant Singh
              from Noorpur, Uttar Pradesh
              Oct 22, 2020
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              I ported in my two numbers in airtel in family plan (I have two number + Airtel DTH). Since I ported in into Airtel I am not able to use the VoLTE service of airtel. I reported on 21 Sep 2020 regarding the issue and expected date was 29 Sep 2020. But issue is remained same. after this expected time was extended two time 3 + 3 working days but issue is remained same.
              An Executive suggested me to replace the SIM, I did that, I replaced the SIM last week but issue is still same.
              I called to 198, then executive told me that our technical team tried to reach you but you did not respond.
              And executive told that SIM is VoLTE enabled but when I insert this sim in my mobile there is no option to enable VoLTE call, while I have a prepaid SIM of IDEA, IDEA SIM shows me the option to enable VoLTE call.
              Why it is not available with Airtel SIM, are you sure that you are providing VoLTE service or are these services are specific?
              During the call I am not able to use my mobile internet, as you are aware mostly peoples are working from home and phone and internet is a lifeline these days.
              Due to this disconnection of internet during the call, I am using another phone with prepaid SIM and have spent extra money for the calls only while I have a good plan of Airtel with platinum member ship.
              Why I spend extra money for call?
              So, finally my question is this only when this issue will be resolved?
              Will it be resolved before I port out to another operator?
              Actually, I can't give more extension on this because you have taken too much time to resolve this tiny issue, I need the solution ASAP.
              Airtel customer support has been notified about the posted complaint.
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                Koolz
                Oct 22, 2020
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                The company has charged me for the time of NO SERVICE. I was transferred and connection was uninstalled on 7 July 2020. It was reinstalled on 7 September 2020. Total amount is about ₹1800. The company refunded only ₹711.
                Airtel customer support has been notified about the posted complaint.
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                  Vijaya105
                  Oct 22, 2020
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                  This is regarding your Tower near LIC office Razole 533244. The building in which is the only one which is 5 stories in your tower vicinity. My bed room gets higher emf due to the alignment of your antenna towards my bedroom. Can you either change your antenna alignment or operate at a lower sar because there are many kids below 7 years in this particular building.viz Dattatreya Avenu
                  e. I know that temf is safe but what we are unsure is the effect on growing brains. We as a society should not contribute to the behavioral problems of our next generation. Thanks .
                  I expect some response from you in a positive way.
                  Airtel customer support has been notified about the posted complaint.
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                    Jerry Fabian
                    Oct 22, 2020
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                    It has been more than two weeks since i have orders fastag from my airtel app. it is showing shipped, I have not received the fastag and they have not shared any tracking details
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                      v2mur
                      Oct 22, 2020
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                      Telephone no. 4983332 of airtel has been installed at my residence. we are paying around 1000/- per month for some old scheme and getting only 100 mbps speed where as we are supposed to get 200 mbps. Despite repeated complaints airtel customer care closes the call by saying that you ll be called back. Thus Airtel is cheating pn us by charging more money and not providing required services. Customer care informed that the airtel has kept this pending since 2019 and kept on charging more than the required amount
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                        Nishtha Belekar
                        Oct 22, 2020
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                        My airtel services stopped as it recharge session expired so i did my recharge from Airtel app, and it said that the recharge is initiated and the amount was debited from my account.[protected] this is my transaction id. Please resolve this asap. As i am not able to even receive the calls
                        Airtel customer support has been notified about the posted complaint.
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                          Sanjammy
                          Oct 22, 2020
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                          I accidentally recharged my number Instead of other number. I was using google pay, they suggested to contact operator. I have written an email as well. The text services says that
                          “you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
                          The number recharged was: [protected]
                          Right no: [protected]
                          Transaction id:[protected]
                          Amount: ₹1498
                          Date: 22.10.2020
                          Airtel customer support has been notified about the posted complaint.
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                            Archumj123
                            from Bengaluru, Karnataka
                            Oct 22, 2020
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                            Hi Team,

                            You people are stopped the service without reason which is not yet all acceptable. I have ported from Vodafone to Airtel then what is the use of porting if you do like this. No proper response from executive also if we call.

                            I told because of Vodafone executive first port got cancelled and I lost 425rs and only for 10 days they generated the 163rs for post paid. Which is not acceptable. Why you people stopped the service I don't understand. I will go for another network.
                            Airtel customer support has been notified about the posted complaint.
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                              Shiv Chethan
                              Oct 22, 2020
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                              I am not get invoice copy after installation
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                                bermiok
                                Oct 22, 2020
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                                Address: INDORE MADHYA PRADESH

                                For last many months the voice communication quality has gone down from poor to worst. The area in question is A B BYPASS ROAD proximity to SILVER SPRINGS TOWNSHIP, INDORE .
                                The glossy print & vibrant electronic ads will not actually sustain the BRAND VALUE in the long run for the Airtel company.
                                Company must give due attention to improve upon the quality of voice communication (which has become worst & practically of no use )rather than only concentrating on DATA communication.
                                Immediately look at & promptly resolve the issue, facing by users in location as mentioned defeating the very purpose o[censored]sing mobile phones for voice calls .
                                Airtel customer support has been notified about the posted complaint.
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                                  PennyK
                                  Oct 21, 2020
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                                  Internet and network issue since a long time, not even able to make or receive calls.
                                  WFH is impossible as connection disconnected, the reason why we bough router.
                                  Rubbish service, need a resolution now urgently, costly plan and bad service.
                                  Airtel customer support has been notified about the posted complaint.
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                                    kartikkolwankar
                                    from Powai, Maharashtra
                                    Oct 21, 2020
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                                    Resolved

                                    FaceTime and IMessage not activating

                                    Website: Airtel.in

                                    I recently bought an iPhone and my FaceTime and iMessage services are not activating with my phone number, yet it’s working fine with my Apple ID.

                                    I tried calling apple support to look into it, but all the settings were fine with the phone, so it’s definitely a technical snag at the carriers end.

                                    They said that an amount should’ve been deducted from my account to activate the service, but no amount has...
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