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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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P
PS Ananda Narasimhan
from Bengaluru, Karnataka
Jun 13, 2008
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Sirs,
I received the Airtel mobile connection no [protected] on 27/04/08. with Inteternational roaming facility which was functional from 30 /04/08 . The deposit of 5500 was also paid .

Since this did not serve the purpose for communication while on travel on 30/04/08 I surrendered the same on 9/05/08 to the local service outlet in Vidyaranyapura in Bangalore from whom the sim was bought.. They did not give any acknowledgement for the same . Another letter was issued by me on 10 th May on same request .
The service outlat promise that the telehone has been discontinued andrefund will be returned after 45 days .
I received a bill sometime in the month of May and it was paid though thew telephone was presumed to be deactivated .
While i was awiting the depost back I received another bill on 12 th June though i do not know what for this bill is sent .
I contacted the outlet to seek clarification and response was totaly irresponsible with no tangible outcome .
I consider this as a totally callous attitude on the part of the compant .
This may please be looked into . I look forward to deactivate my SIM from 9 th of May as requested by me, withdraw the bill for June 08 which was charged to me for no fault of mine as a customer, return the depost of Rs 5500 back to me at the earliest .
I also expect a communication from the company for having registered this complaint and invastigate why such service outlets are allowed to function like this . Thanking you .
P S Anada Narasimhan
Additional General Manager(PAC)
Bharat Electronics Ltd
Bangalore 560013.
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    Sameer Sahu
    from Hosur, Tamil Nadu
    Jun 12, 2008
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    I am user of Airtel Cellular Service, no being - [protected]. I use two nos. Extensively use the reliance & Airtel is mostly used for incoming so there is hardly any usage.
    My balance was reduced from Rs 130-140 to 23 paise for absolutely no reason in the month of Feb (2008). This event took place between 20th - 25th Feb.
    1. On 29th of feb itself I visited the local authorized Airtel outlet & they asked me to come the next day.
    2. On being there the next day (1st of March) I learnt there was no electricity. So I was again asked to come later.
    3. 3rd of March – The most common excuse – “System is slow”. So I left my number in the complaint register & ask them to get back to me when they have time!
    4. 9th of March I get a call from the local office of Airtel informing me that I had used my no which explains the reduction in balance. On asking them the reason they said “it is not being reflected in the system!” Then how the hell on this earth do you know that I have used my no! I enforced the question firmly to them again “May I know the reason for the reduction in my balance?” & they said they would call me in 15 mins. It has been 3 months those 15 mins haven’t arrived!
    5. During the same period I was making calls to register my complaint on the 121 (customer care). Airtel has put a limitation on the no of calls that would answered by an Airtel executive (I guess it is 25 calls/month). My whole 25 calls got exhausted but I didn’t get an reply from them.
    6. They have started THIS called “query by sms” where you have to mention your problem via a sms! WTF! Again my question remained unanswered.
    7. In the month of April I had lodged approximately 8 complaints. All executives told me that my problem would be solved in 48 hrs but those 48 hrs never came in the same month.
    8. Now this was getting on my nerves so I really started to press the issue. THE AIRTEL CUSTOMER SERVICE IS WORSE THAN THE WORST THIRD GRADE LEVEL CUSTOMER SERVICE OF AN ORDINARY C-CLASS CO! Not only they lack responsibility & commitment but they are utterly shameless & manner less. On many occasions they asked to wait for 30 seconds & didn’t reply till 15 minutes. But I had nerves of steel & decided no matter what I want an answer! So used to switch the phone to speakerphone mode & continue my work. These customer care executives used to check every 3-4 minutes hoping that I disconnected but I didn’t & in the end they are shameless enough to cut the call. This happened 5-6 times. They also fooled me by saying they are transferring the call to higher authority, the call never got transferred to any person but IVR! In the month of MAY I had made roughly 10 complaints, complaint Nos being:

    i. [protected] – I was told. Mistake from their end Amount would be credited to my account in 48 hrs.

    ii. [protected] – On calling after 4 days I was told. Mistake from their end Amount would be credited to my account in 48 hrs.

    iii. [protected] – On calling after 3 days I was told. Mistake from their end Amount would be credited to my account in 48 hrs.

    iv. [protected] – After a couple of days again the same story.

    v. [protected] – Same old story of 48 hrs.

    840 hrs passed but I didn’t receive the credit.

    vi. [protected] – If you notice this complaint no is a digit shorter. So I asked them the reason. They told me it is short because it was being forwarded by a higher authority (At least by someone above the executives who receive the customer calls)

    The executives whom I spoke to were Mr Balaji, Naamnath, Satish, Ruksan & Raj Kohli (last 5 calls, 1st I didn’t record).

    This time I was sure my problem would be solved. And could you guess what answer did I receive? Everything has been deleted from the system because they maintain records only of the last 3 months & they suggested me that I should have lodged a complaint earlier! They are frauds. Bloody Rascals. Shameless [censored]s on this earth. Airtel is fraudulent company. I am not making stories but speaking the facts. I have mentioned my no above. Also mentioned are the complaint nos. All facts are recorded!

    If you don’t have the records of more than the past 3 months solve problems in an acceptable time period. Even now in the records there would be previous months complaints (may) mentioning that a rebate has to be given to me. When the decision of rebate has already been taken then why is there a need to check the records of feb again! & even incase there is, it is due to inefficiency in their system that they can’t check it.
    These [censored]s reduce your balance, don’t give you reasons, make you run & when you give up & recharge would repeat the same.

    A STRONG RECOMMEDATION: NEVER GO FOR AIRTEL CELLULAR SERVICE  IT IS A TRAP!!

    LETS FORM A TEAM AND BATTLE AGAINST THESE UNFAIR COMPANIES. You are most welcome to contact me regarding the same.

    1. Divert their potential clients.
    2. Discuss in forums about their unfair play.
    3. Write Blogs to make sure others learn about them.
    4. Contact CNBC Awaaz (Consumer Channel)
    5. File a legal case
    Hello, this is sami from kurnool(andhra pradesh)..and my mobile number is [protected]...i'm the user of airtel prepaid customer..and i'm using the AIRTEL INTERNET ON service from past 3years..but from past 6days unnecessary my amount is cutting out from my balance..when i called CUSTOMER CARE ExECUTIVES they told within 24hours my problem will get solved and that 24hours haven't arrived till now..everyday i'm calling CUSTOMER CARE EXECUTIVES but no one is taking action against my complaint..and even the TECHNICAL DEPARTMENT CUSTOMER CARE EXECUTIVE are saying USELESS FELLOW to me when one of thier customer care executive told me to keep my call on hold..actually that customer care executive forget to keep my call on hold and i listed the thoughts what they discussed..CUSTOMER CARE EXECUTIVE by name NAVEEN said who is that USELESS FELLOw complainting abt this issue with his mate...i'm tired of this customer care executives of airtel..and one more thing when i made a call to CUSTOMER CARE they said me to call GPRS DEPT but when i called GPRS DEPT they said me to call CUSTOMER CARE DEPT..that funcking customer care executives of AIRTEL is playing with us..and not taking any action against my 17complaints..AIRTEL IS BLODDY CELLULAR SERVICES...

    THANK U!!

    SAMI AHMED
    Sir,
    i have a prepaid connection and i am not comfortable with your airtel customer care services because on 3rd of augst 2008 . i have down loadaded a game wwe and this game is not completly download and 50rs is deducted frm my cell. and i have call atleast 10 times in yr customer care and only they tell me that yr money will be come after 4days . and today is 27 augst .
    so please sir give me my 50 rs .
    your obediently
    customer{[protected]}
    Balance Reduction Without Usage


    I am user of Airtel Pre-paid Cellular Service, no being - [protected]. I use two nos. Extensively use the reliance & Airtel is mostly used for incoming so there is hardly any usage.
    My balance was reduced from Rs 130-140 to 23 paise for absolutely no reason in the month of Feb (2008). This event took place between 20th - 25th Feb.
    1. On 29th of feb itself I visited the local authorized Airtel outlet & they asked me to come the next day.
    2. On being there the next day (1st of March) I learnt there was no electricity. So I was again asked to come later.
    3. 3rd of March – The most common excuse – “System is slow”. So I left my number in the complaint register & ask them to get back to me when they have time!
    4. 9th of March I get a call from the local office of Airtel informing me that I had used my no which explains the reduction in balance. On asking them the reason they said “it is not being reflected in the system!” Then how the hell on this earth do you know that I have used my no! I enforced the question firmly to them again “May I know the reason for the reduction in my balance?” & they said they would call me in 15 mins. It has been 3 months those 15 mins haven’t arrived!
    5. During the same period I was making calls to register my complaint on the 121 (customer care). Airtel has put a limitation on the no of calls that would answered by an Airtel executive (I guess it is 25 calls/month). My whole 25 calls got exhausted but I didn’t get an reply from them.
    6. Another problem is “query by sms” where you have to mention your problem via a sms! Again my question remained unanswered.
    7. In the month of April I had lodged approximately 8 complaints. All executives told me that my problem would be solved in 48 hrs but those 48 hrs never arrived in the same month.
    8. Now this was getting on my nerves so I really started to press the issue. THE AIRTEL CUSTOMER SERVICE IS WORSE THAN THE WORST THIRD GRADE LEVEL CUSTOMER SERVICE OF AN ORDINARY C-CLASS CO! Not only they lack responsibility & commitment but they are utterly shameless & manner less. On many occasions they asked to wait for 30 seconds & didn’t reply till 15 minutes. But I had nerves of steel & decided no matter what I want an answer! So used to switch the phone to speakerphone mode & continue my work. These customer care executives used to check every 3-4 minutes hoping that I disconnected but I didn’t & in the end they are shameless enough to cut the call. This happened 5-6 times. They also fooled me by saying they are transferring the call to higher authority, the call never got transferred to any person but IVR! In the month of MAY I had made roughly 10 complaints, complaint Nos being:

    i. [protected] – I was told. Mistake from their end Amount would be credited to my account in 48 hrs.

    ii. [protected] – On calling after 4 days I was told. Mistake from their end Amount would be credited to my account in 48 hrs.

    iii. [protected] – On calling after 3 days I was told. Mistake from their end Amount would be credited to my account in 48 hrs.

    iv. [protected] – After a couple of days again the same story.

    v. [protected] – Same old story of 48 hrs.

    840 hrs passed but I didn’t receive the credit.

    vi. [protected] – If you notice this complaint no is a digit shorter. So I asked them the reason. They told me it is short because it was being forwarded by a higher authority (At least by someone above the executives who receive the customer calls)

    The executives whom I spoke to were Mr Balaji, Naamnath, Satish, Ruksan & Raj Kohli (last 5 calls, 1st I didn’t record).

    This time I was sure my problem would be solved. And could you guess what answer did I receive? Everything has been deleted from the system because they maintain records only of the last 3 months & they suggested me that I should have lodged a complaint earlier! I am not making stories but speaking the facts. I have mentioned my no above. Also mentioned are the complaint nos. All facts are recorded!

    If you don’t have the records of more than the past 3 months solve problems in an acceptable time period. Even now in the records there would be previous months complaints mentioning that I rebate has to be given to me. When the decision of rebate has already been taken then why is there a need to check the records of feb again! & even incase there is it is due to inefficiency in your system that you can’t check it.

    NOW TELL ME WHAT IS TO BE DONE?!

    Airtel Prepaid — reduction in balance

    I am a subscriber of Jharkhand and my prepaid mobile no is [protected] and on roaming. I got a topup of Rs 120/= on 26/07/2009 and surprised to see my balance only Rs 0.97 on 28/07/2009. Between 26th july to 28th july neither I made a call nor I received any.It is not clear how my balance became almost zero
    customercare is not service in my mobile pls update customerservice in my mob
    my mob no [protected] pls disconnect airtel job service pls customercare service activate on my pphone
    my mob no [protected] pls up date customercare service on my mob
    My mobile No.[protected]. From last week three times Rs. 30/- were charged on my card without using any service. Please disconnect my net services.
    Dear Sir,

    Myself Bikash Chandra Manna, from Orissa is using a AIRTEL pre-paid connection ( number-[protected]) since last two years. But unfortunately from last two weeks Rs10.00 for each week getting deducted from my account without any information.I received a message from 54321 saying that "you have been renewed for Bollywood subscription service from Airtel.You have been charged Rs.10."I have replied with a request to unsubscribe but as of now there is no result.

    This is nothing but harassment to costumer.

    Please do the needful.

    Thanks

    Bikash Chandra Manna
    [protected]

    Airtel Prepaid — reduction of balance without making call

    I am Sanalraj.m.k. My mobile no is [protected] Airtel Prepaid. apprx Rs 20 has been deducted from my balance between 05/02/10(Evening) and 06/02/10(Morning) with out making call for the above amount. this is happening second time to me. kindly correct it and if the above deduction is on account of any subscription kindly deactivate the same at the earliest. expecting a quik reply

    Sanal raj .M.K
    Junior works manager
    I am naushad alam m.k. My mobile no is [protected]Airtel Prepaid. apprx Rs 20 has been deducted from my balance between 24/01/10(Evening) and 06/02/10(Morning) with out making call for the above amount. this is happening second time to me. kindly correct it and if the above deduction is on account of any subscription kindly deactivate the same at the earliest. expecting a quik reply
    I have the same bitter experience with Airtel service. I am planning to discontinue and my whole family connections even motivate others to go for different customer friendly connections.
    yes airtel is cheating people n is not providing d services which it should..and also reduces unnecessary balances...and is thereby torturing its users...i feel lyk throwing away d airtel sim ..whenever i get recharged ma balance the very next day i found it with a 1Rupee balance which i use it for complaining n still the customer care execuitive dont refund the balance n put up various reasons n neither dey listen to us fully ... really airtel is now no more in our lives n it has failed to connect people..people hv started running away from airtel... horrible services of AIRTEL!!
    I was take this sim ([protected] )since 5 years ago..so am a valuable
    customer I was try to call in your customer service in many time ..but
    not connect.i think they are block my opinions..already i were
    compliant has to be in your sociaty but that complaint also not solve
    ..if you are not consider my compliant..i wil do for my next
    way..means portibility...airtel kerala
    Mera No hai [protected] is no par se achanak se balance ja raha hai plz isme jo bhi callortune ya phir kuch activate hoga to deactivate kara dijiye plz mujhe koi extra nahi chahiye mujhe sirf phone karne ke liye balance chahiye hota hai plz aap help kijiye aapki bohot meherbani hogi

    Thanks & Regards
    MY MOBILE NO IS [protected], I USED THIS NO FROM LAST MONTH, TODAY SUDDENLY MY NETWORK IS GONE AND I CALLED TO CUSTOMER CARE OF AIRTEL THEY SAID ME THAT MY NO. IS NOT AVAILABLE, THEY DONT ANSWER ME PROPERLY & DISCONNECT MY CALL, I WANTED MY NO BACK AS SOON AS POSSIBLE, SO PLEASE HELP ME TO GET MY NO. BACK.
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      A
      Ajay JHa
      from Chennai, Tamil Nadu
      Jun 12, 2008
      Resolved
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      Resolved

      Blocking of IMEI No.

      Please block my IMEI No. [protected] N70 Music black...
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      M
      mohasin shaikh
      from Delhi, Delhi
      Jun 12, 2008
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      i have a pripaid conection from 1year. Now u want my name and adress. What u do from 1year? U dont have brain?
      AIRTEL PREPAID CUSTOMER SERVICE IS THE WORST SERVICE ON EARTH. THEY DON'T HAVE THE COURTESY TO REPLY TO OUR SMS REQUEST. I WRONGLY PRESSED THE JOKE SERVICE AND AIRTEL STK SERVICE GOT ACTIVATED. IMMDTLY I SENT ONE SMS TO AIRTEL REQUESTING THEM TO DEACTIVATE THE STK SERVICE. THE REPLY RECD IS INVALID REQUEST. IF THE CUSTOMER DOES NOT KNOW IN WHAT FORM THE REQUEST HAS TO BE MADE AIRTEL HAS TO INFORM IN THE REPLY SMS HOW TO GET DEACTIVATE. INSTEAD THE KEEP ON SMS ING INVALID REQUEST. AND DEDUCTING RS.3.00 PER SMS. IT IS HIGHLY ATROCIOUS ON THE PART OF AIRTEL. SO AIRTEL IS MINTING MONEY ILLEGALLY BE SENDING WRONG AND INVALID REPLY TO CUSTOMER WHO WOULD LIKE TO KNOW HOW TO GET THEIR STK SERVICE DEACTIVATED. SO WORST WORST I REPEAT WORST SERVICE BY AIRTEL PREPAID SECTION
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        K
        kamiruddin ahmed
        from Nagar, Rajasthan
        Jun 11, 2008
        Resolved
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        Resolved

        My mobile no is [protected].
        My SIM was blocked.
        In this regard, on the adivce of AIRTEL dealer, i submitted my documents again, and purchased a duplicate SIM by submitting Rs.100/- .
        But, in spite of this, the newly purchased sim is not working.
        it is displaying the message
        "INVALID SIM"
        "SIM CARD REGISTRATION FAILED"
        ...Please help...
        Aug 14, 2020
        Complaint marked as Resolved 
        Dear Sir,
        I want the details of outgoing & incoming calls of the
        last 2 months. My No. [protected]
        Regards
        Sandhya Dey (Halder)
        Dear Sir,
        I want the details of outgoing & incoming calls of the last6month. My No. [protected]
        regards
        shyam
        Dear sir,
        mere number se Rs-1/- call kat raha hai . mera 999 ka life time hai . please mere number pe RS-50/- call kar disiye or Offer ki koi jankari nahi milti hai please mere mobile par massage vejte rahiye or mujhe jankari dete rahiye ak to kavi vi call hi kahi se nahi aata hi or massage vinahi or mere pass rupess to hi nahi jo paisa dalu .aap se ak request hi aap mere number ka call rate 50 paisa kae disiye
        NAME- shyam
        number-[protected]
        Dumka(jharkhand)
        THANKS !
        SIR MERE NUMBER ME 10 JULY KO EK AIRTEL NUMBER SE CALL AAYA USKE BAD JAB MAIN US NUMBER ME CALL KARTA HU TO BAND BATA RAHA HAI PLEASE MUJHE US NUMBER KA DETAIL CHAHIYE . PEASE MERE SAMSYA KO SAMJH KAR MUJHE US NUMBER KA DETAIL BATAYE VO NUMBER HAI [protected]
        MERA EMAIL ID HAI [protected]@YAHOO.IN
        sir

        my mobile has been stolen. i want to that number again. what domument and procedure required.
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          Shahid Mansuri
          from Mumbai, Maharashtra
          Jun 11, 2008
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          My name is Shahid Mansuri. I have sony ericsson K300i handset and sim card of airtel. About two months ago I had activated my gprs service and after few days i had deactivated the same. But yet now there is deduction of charges. About 10 times i have called to customer care. Every time they ensure me that money will be refund to you for the wrong deduction. Sometimes i got refund but the problem remain as it is. i dont know what to do? According to customer care, there is some technical problem. but why i'll have pay for this?
          Many a times i have requested them but nothing changed.
          Please help me
          I'll be grateful to you if you can solve my problem.
          My name - Shahid Mansuri
          Address- Sutar mohalla
          Nandurbar (maharashtra)
          Mobile no.- [protected]
          airtel customer care is not proper
          every time the same happens to me...
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            A
            Ankita Pandey
            from Pune, Maharashtra
            Jun 11, 2008
            Resolved
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            Resolved

            Hello,

            My mobile number is [protected] (Chennai). The outgoing calls have been barred on my number for the past two days without any reason. Inspite of lodging complaint on your so-called "CUSTOMER CARE" for at least 20 times, you people have done nothing about it.
            Your guys are unable to explain why the number has been deactivated and are unable to correct it. Already spoken to two of your supervisors and though they seem to make a little more effort into correcting the problem by giving call-backs and informing the status, they run away once they realize they will not be able to correct it or whatever.
            Over the past two days, for such a simple task as to activate the number, you guys have done nothing except giving me some 15-16 different reference numbers which are of no use if I try to refer them while calling next.

            I dont know what kind of service you guys promise to provide, your Customer Care is good for nothing. You guys blocked my outgoing without even giving a warning or informing about it. And then you also dont know the reason why it has been barred.

            If the number doesnt start working by the end of the day, it will push me to drag the issue to the highest authority.
            Aug 14, 2020
            Complaint marked as Resolved 
            Dear Sir/Madam


            [protected] this no we are lossed but we are taken duplicate sim card in the name of Praveen Kumar Shetty authorized signature . Original Sim card sign Mr. Sudhir Nath But he has resigned long back . so i want to reconnect same number plz do the needful


            Regards
            Omax Autos Ltd
            Hello,

            My mobile number is [protected] [Madhyapradesh] The outgoing calls have been barred on my number for the past 90 days without any reason. Inspite of lodging complaint on your so-called "CUSTOMER CARE" for at least 20 times, you people have done nothing about it.
            Your guys are unable to explain why the number has been deactivated and are unable to correct it. Already spoken to two of your supervisors and though they seem to make a little more effort into correcting the problem by giving call-backs and informing the status, they run away once they realize they will not be able to correct it or whatever.
            Over the past two days, for such a simple task as to activate the number, you guys have done nothing except giving me some 15-16 different reference numbers which are of no use if I try to refer them while calling next.

            I dont know what kind of service you guys promise to provide, your Customer Care is good for nothing. You guys blocked my outgoing without even giving a warning or informing about it. And then you also dont know the reason why it has been barred.

            If the number doesnt start working by the end of the day, it will push me to drag the issue to the highest authority.
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              S
              S.Uday Kumar
              from Delhi, Delhi
              Jun 11, 2008
              Resolved
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              Resolved

              Please change the Airtel customer care to fraud customer care
              One day I was just browsing your website: www.airtel.in/hellotunes & found a hello tune called STILL DRE. As matter of fact am a big fan of Dr.Dre. I luv hip hop songs & i wanted STILL DRE by Dr.Dre as my hello tune. So I had sent an SMS to 543211 with the hello tune code still dre. The very next minute I received a SMS stating that the still dre hello tune has been activated. Then i tried dialling my number from my Landline & the hello which was activated was Rollin by Limp Bizkit. You people don't know the artist name & name of the song. Limp bizkit is rock artist & Dr.Dre is a hip hop artist. You people have S*** in your mind. I even called u r airtel customer care for assitance. But i think the executives are pathetic, lack of communication skill, they even don't know to speak in english. airtel steals money from the customer giving fake information on the website. pathetic...I give a [censored]
              Aug 14, 2020
              Complaint marked as Resolved 
              i am vikas please activation callertune hindi movie anwar song moula mere moula my numbar [protected]
              I was calling an airtel number and by mistake in my phone ' * ' button was pressed due to which that hello tune was copied on my number and I have been charged Rs.15 for copying and Rs. 30 for activation which sums up to Rs.45. I just want to say that there should be either some other way to activate or copy hello tune as this can happen with anyone and he/she will be charged for it which by the way is happening by mistake.

              This is absolutely wrong way to charge money. Please look into the matter.
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                V
                vikas gupta
                from Kolkata, West Bengal
                Jun 11, 2008
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                i vikas from gupta showroom at faridabad, dealer of prepaid airtel mobile connection/recharge. we are offered discount of 2.25% of margin on prepaid load, we buy from distributor. but, instead of deduction of 2.25% from total actual load we receive from distributor, they give us discount only 2.20% on the actual load. according to them margin of 2.25% is on cost not on actual load. for example. they charge rs. 10000 for actual load of rs. 10225 to us. which should be actually rs. 9995. this small .05% bring them a huge amount when calculated at big scale over the entire distribution area. surprisely, T.M of our area also support distributor side.
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                  P
                  pratima.bisen
                  Jun 11, 2008
                  Resolved
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                  Resolved

                  AIRTEL

                  I'm using airtel services from quite some time and they have made my life miserable with their incompetent services.

                  In last four months, i've called them several times but they have no service attitude.

                  My username is pratbise and I’m not able to login into the airtel system by using my username and password. Everytime i call them (almost thrice a week), i get a standard reply that their system is under upgradation and within 48 hours i should be able to access. But three months have passed and those 48 hrs are still to get over. Now i'm being told that the upgradation was over on 21st May and still i'm not able to access. Each time they promise me that they will reset my password and sms it to me.

                  They are most incompetent. I’ve another airtel no. and I’ve faced much more serious problems on it.

                  In the process of upgradation they have deleted my airtel bills, from their system (that I had access to through my log-in). They claim that they can’t provide me with duplicate bills too.

                  They have made my life miserable, it is so frustating to face such problems. One has to waste time to talk and argue with them. They just have a standard reply for all our complaints... 'we are sorry for the inconvenience caused' ...and they actually don’t mean this at all.

                  No one pays any attention to our problems. The worst is that we have to talk to a new person each time and explain our grievances. No senior person is available to register our complaint with.

                  AIRTEL call centre is full of incompetent person, they don't even have most of the information and they don't have the service attitude.

                  I hope airtel can treat their customers better.

                  Pratima Bisen
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  I am having a connection no.[protected], it was mainly for internet, but it never worked.There was no responce to complain customer care.I was paying bills for no service.Bills were coming after 2 to 3 month duration .From last six months i have got no bill even on complaining many time.Now this will be a hefty amount, What should i do now?
                  Dear all,

                  This is regarding my airtel post paid no. [protected] which i am using for a long time. every time i visited for some work to the airtel office but always dissatisfied from their services. but this time its too much.

                  last month i was forced by one of the employee of the airtel to buy addon connetions. i bought two connections but they are never operated by me beacuse they never started by the airtel because i shifted from my current place. but i was shocked by seeing my recent bill which include the tarrif of both the addon connections which i was never used. how can company charged me like this?

                  then i made a call to the nodal officer punjab, but the way she spoken to me was totally wrong.
                  My mobile no is [protected], the same was dicconnected on 23/06/2008. I was told that within 45 days I will be refunded my deposit of Rs. 500/-, but till date (14/10/2008) I have not received the amount. Now whenever I make phone call (made atleast 10 calls in past 5 days) I get reply that our systems are down.

                  Take up the matter seriously and refund me my deposit amount at the earliest.

                  Govind Barve
                  Dear sir

                  My Mobile number is [protected] last 4 to 5 months (i.e from the beginning ) i am not received my bill regarding this I given so many complied at least 100 times but their is no use and I regularly paying my money every month.

                  This mobile number I am using for official purpose also . Because of your irresponsible I lost my money every month last two days back their was a out going cutoff and today my mobile number deactivated so I disturbed mentally and I missed so many calls and I am not able to contact to my office and personal calls .so for my mental stress and I lost my money so airtel settle Rs.50000 + my lost money bill amount

                  This is last reminder to you

                  Thanking you

                  A.HARIHARAN
                  Hi

                  Airtel is giving very pathetic services in terms of network coverage, billing, customer service centers.

                  There is no link in between of two calls you make to Call center.
                  i bought a iphone with airtel lock when i bought that iphone ,they told you can use airtel net browse free for 1year in iphone but they started charging me from the 4th month itself , till date i am calling to customer care they are disconnecting my call while talking to me not giving proper answer ,
                  Sir,

                  I Bunty Chandrakar users of your product services which is airtel broadband internet connection[protected] in this i m facing the poor services related with speed sp i need to change the plan of your services i require the unlimited high speed broad band connection IMPAPIENCE 1699.
                  Kindly avail me this facility ASAP.

                  Thanking you.

                  Regards
                  Bunty Chandrakar
                  [protected]
                  Dear Sir/Madam
                  I am having a mobile prepaid life time connection of Airtel bearing no. [protected]. Airtel is activating various packages on its own and deducting money from my prepaid account. On complain they are also not ready to refund the money which they have suo-moto deducted themselves. Today also Rs.30 has been deducted from my account on account of renewal of one Khel- Khel me pack, which I had not asked for. I had requested to Airtel Customer Care number of times to stop such an unwanted, annoying and disgusting in nature of packages, since I am not interested in any of their packages, which they have activated on my said number and started deducting the money from my account without any notice. But instead of stopping the services, now it increase. It’s a theft committed by the Airtel service providers inasmuch as without any request, they activated the said services and further without any notice they renewed the said packages and started deducting money from my account and hence they caused undue loss to me. Not only this also after making request to stop such services, they did not stop the services. I am facing this problem for last three months and made several requests to the Airtel customer care officers to stop this kind of service but they all are useless.
                  Due to this kind of service, I chose to change my service provider from Airtel to Vodafone and I had applied mobile no. portability on about 22nd February 2011 to Airtel and they sent a UPC code no.AD 342834, I informed about this code no.to Vodaphone company but till date my no.was not converted in to Vodaphone no. because the request sent by the Vodafone was rejected by the Airtel service provider saying that my balance is in negative. Then I recharged my account but again the airtel have deducted the money from my account on account of the renewal of said khel-khel me pack.
                  I am very sorry to say that I am facing much problem due to this type of service. I called your customer care officer and complaint on number of times but it seems like Airtel mobile doesn’t care about its customer.What the bluddy treatment you guys are giving to your customers.
                  as a telecom company, a new brand in INDIA don’t know how to do their work and provide customer satisfaction, Please take urgent action otherwise I am constrained to take an action against you.
                  I hope u will look forward in these type of matters and pressurize service providers to keep the commitments given through plans while marketing in sweet words.

                  Kiran Singh, Advocate
                  W/o Sh. Amit Ajitabh
                  186-A, Gautam Nagar,
                  New Delhi-110049
                  [protected],[protected]
                  hi this is pankaj and my mo. no. is [protected]. my balance deducted without information. so i m decountinue your service . your service is not well.pi. solve my problem as soon as possible.
                  Hi All ,

                  I do completely agree with B.Amudhan , Even i would like to add few more points addition to it . I had a very worst experience having Airtel Postpaid . I am highy frustrated and disappointed with Airtel Customer Care , their falls commitment and very poor services . I had taken the connection last week , submitted all my relevant documents to their executive. Few days back they have suddenly stopped my services saying we have not received your documents kindly submit it. I again submitted all my documents to the Airtel shop and they promised me that services would be up in 2 hrs . Its been 3 days now , i have been following up with them, but nobody has any clues why stil my services are barred .. every time i call to the customer care they replied saying either their System is down or Cant help . What [censored] is this . I would request to every india please please don’t take Aitel as Service Provider . They make customer stupid /fool . I would escalate this issue to their CEO . On very serious note ...Airtel is the WORST SERVICE PROVIDER IN INDIA . Please dont take and refer anyone to have a connection.

                  I dont know what to do now . I am tired talking to them and they are just a stupids

                  Thanks ,

                  Sap
                  I have brought one Airel DTH connection but now I can see only few channels.
                  Customer care is not helping me even after complaining many times.
                  My a/c no. is [protected] and from last two days my set top box is not working. Even power indicator is not working. Tried to contact costumer service[protected] but the call keeps getting hanged on, so called quits. Kindly do the needful immediately. Today I was finally able to contact costumer care at 1.00PM and they gave me a complaint number 8734660. I was assured of resolution by 6.30 PM of 05/06/2011. I even got an SMS with a "Happy code" and was asked to call [protected]. No resolution as expected, tried to contact [protected]..."No. not reachable". The supposed "24 X 7" costumer care
                  at [protected] also does not operate after 5.00 PM, as I was unable to talk to any human after listening to IVR music for long time. Does Airtel exist as a company or everybody has left it for the good? anyway thanks to many companies in market, I would have the opportunity to use services of other DTH operators now!...Isko laga dala ...ab hone do airtel ka zinga lala!"
                  I received a message 4-5 times stating about some "full talktime offer" i.e if i recharge with Rs. 120 then i get Rs. 105 immediately and remaining balance in 48 hrs. i got my number recharged with Rs. 120 on 17th of july but i didnt receive balance talktime till 19th july. i tried calling customer care of airtel at 121 but instead of transferring call to some customer care executive, they will always keep call on hold asking u to wait. then suddenly call gets disconnected. again i called next day and fortunately i got to talk to some customer care executive but no proper response. he just writes a complaint and tells me that i will receive my complaint number through message and on enquiring how will i know about the status of my complaint he stated that airtel people will contact me themselves. i received complaint number via message but no call or message confirming the status. now again when i called 2-3 times to enquire about the status of the complaint, what i get is that customer care executive ask me to hold till he finds out the status and later cuts the call without confirming anything and wasting my precious time.
                  Also, without even my subscribing, i receive a message "thank you for subscribing to punjabi hits @ Re.1/day". how strange??? when i told customer care executive about this, what he states is that first let one complaint get solved and then i can get another complaint registered.
                  I am really irritated at the way these executives respond and also one or the other problem with my number cropping up every other day....
                  I am an Advocate and busy the entire day, i dont get time to visit airtel centre and this is what a customer/consumer gets for availing services of any company. Airtel is a known name in its respective field but i am sorry to say that its services are becoming poor day by day. I[censored] can convey my complaint to some higher authorities of Airtel that will help me because i am not able to get through any solution.
                  Sir,

                  I paid upfront Rs 2190 do get an inclusive Airtel DTH installation, 12 month subscription and Rs 250 cash back as credit on 29 Oct 11.

                  With pain and after repeated calls of complaints I got the installation done on 17 Nov 11.

                  Still, after that the technician fleeced my wife, who was at home of Rs 250 as service charges when none was required. Also, till date the reception is not coming despite repeated complaints. There is just no response from the DTH group.

                  Advise- Never go for airtel DTH. Now, I heard from others too who have installed the product. Tata Sky is good.
                  I am unable to connect to the network.The message received is that I have been disconnected by the server.
                  The help desk has asksed to keep preferential setting as WCDMA which shifts to EDGE and roaming. I am surprised that email and small KBs of downloads have consumed 200MB.
                  Airtel Kerala states they are a differnet org and I have ot contact the Mumbai center for resolution of complaints
                  After a long dispute with Airtel and still the issue is unresolved, I can not take it up any more as i m fed up and my frustration level with Airtel is on its highest. Now, I am looking ofr to cancel the connection. Therefore, I talked to customer care excecutive for the cancellation on connection and he said that I need to make complete payment first to Airtel to clear all outstandings an then only the connection will be cancelled. Can I ask Airtel that what about the time and money I have wasted to raise the issues and follow up them. I would request Airtel not to extend this dispute anymore and Cancel the connection without considering any outstanding on my side otherwise If Airtel wants to have a legal dispute in consumer court then also I am ready for that. I have all the bill/proofs which completely prooves the poor services of Airtel which can frustrate any customer. I want Airtel to make its decision ASAP.
                  Dear Sir / Mam
                  I had already submitted a request at your CC on dated 3.10.13 again 4.10.13, 5.1013, 6.10.13 but till date no response my digital TV ID is [protected] i have faced video problem your CC & your local service center agent are provide very poor service according your company brand name I Think Airtel is the best service provider company of industry but your Employees down your company image in future i don't purchase any Airtel product b'coz this is 2nd chance with me within last 8 month i'll give negative reference if any body ask me about Airtel. Now I m Confidential telling that Airtel After sale, service are very poor so pls think before purchasing Airtel product. now i don't care you'r solve it or not B'coz I m satisfied now with this that Airtel is the very poor Service Provider it is my mistake that i had Purchase Airtel Product in future Don't Repeat It.
                  Dear Sir / Mam
                  I had already submitted a request at your CC on dated 3.10.13 again 4.10.13, 5.1013, 6.10.13 but till date no response my digital TV ID is [protected] i have faced video problem your CC & your local service center agent are provide very poor service according your company brand name I Think Airtel is the best service provider company of industry but your Employees down your company image in future i don't purchase any Airtel product b'coz this is 2nd chance with me within last 8 month i'll give negative reference if any body ask me about Airtel. Now I m Confidential telling that Airtel After sale, service are very poor so pls think before purchasing Airtel product. now i don't care you'r solve it or not B'coz I m satisfied now with this that Airtel is the very poor Service Provider it is my mistake that i had Purchase Airtel Product in future Don't Repeat It.

                  Manish

                  [protected]
                  Dear Airtel,

                  In 1st week of Jul'14 your marketing people called me to convince for airtel wifi router 4G and promised good speed and services. On 13th July'14 on executive Mr Mahaveer came to my house for demo and that day he showed good speed of almost 3.5 mbps. I was convinced and paid him 2500 for the device and after 4 days my wifi started working.
                  After that neither I received any welcome letter nor any account no and no one bothered to inform my airtel no. After running from pillar to post I got my airtel no [protected] Band paid bill also but from Aug'14 i never got speed more than 0.5 mbps and despite following Mahaveer so many time I found him talking arrogantly.

                  Several times I contacted your customer care and submitted complaint but today when I called and spoke to some Mr Naveen he informed that till date no complaint is registered in past whereas every week I call and submit complaint. This week i have note complaint no also which is 58243489. Your lazy executive Naveen told me that we take 4 days to address Internet speed issue. Are you living in some stone age?

                  Now I under your modus operande of cheating people. On demo day you raise the frequency only to deceive customers to loot their Rs 2500 and then monthly bill of Rs 1100 is charged as bill (fine for falling in your trap) with pathetic service of 0.5 mbps speed and charges are of 4 G with upto 7mbps speed.

                  I am shocked to note that such a big company is indulged in such cheap methods of making money.I see this as a racket going on in Airtel to cheat people.

                  I want my amount to be reimbursed as I don't wish to continue with such bad people. This is equivalent to not only deficiency in services but also the harassment experienced at Airtel hands.

                  Looking forward for favourable reply as soon as possible.
                  From: [protected]@square-corp.com [mailto:[protected]@square-corp.com]
                  Sent: 25 November, 2014 10:33 AM
                  To: 'ceo.[protected]@airtel.in'; '[protected]@bharti.com'
                  Cc: 'pushpjit.[protected]@airtel.com'; 'sandeep.[protected]@airtel.com'; a_shaqeel.[protected]@in.airtel.com
                  Subject: REMINDER 2- EXTREMELY POOR SERVICES

                  Dear Sir

                  Our complaint resolvation is still pending.

                  Can u help????


                  Thanks & Regards
                  Vivek Verma/ Navreen Kaur
                  Square Corporation
                  Direct No: +[protected]
                  Mobile No: +91- [protected]


                  From: [protected]@square-corp.com [mailto:[protected]@square-corp.com]
                  Sent: Friday, October 24, 2014 4:35 PM
                  To: 'pushpjit.[protected]@airtel.com'; 'sandeep.[protected]@airtel.com'; 'a_shaqeel.[protected]@in.airtel.com'
                  Cc: '[protected]@square-corp.com'; 'ceo.[protected]@airtel.in'; '[protected]@bharti.com'
                  Subject: RE: REMINDER - EXTREMELY POOR SERVICES

                  Dear Mr. Pushpjit,

                  We have sent complaint of limited network coverage at our residence which is adjacent to Agricultural university of Ludhiana. Boundary wall of our residence is joined with boundary wall of Punjab Agriculture University of Ludhiana (PAU). There is no flyover or new development near our residence by which network can be interrupted. This is just a false excuse for not solving the problem.

                  For your kind information, we are having many numbers of airtel. Details given below:

                  1. Corporate mobile connections.
                  2. PRI line for landline connections.
                  3. Broadband connection with commercial plan.
                  4. More than 20 airtel mobile connections in individual names.
                  5. Airtel 4G connection which we have taken to use at our residence.

                  Even though having so much connections we are getting this problem. We are paying huge bill amount every month but we are not getting good services from your end.

                  Hence we request you to pls look into the matter and provide appropriate solution by giving good network.

                  Thanks & regards
                  Vivek Verma / Amolak Singh

                  From: [protected]@square-corp.com [mailto:[protected]@square-corp.com]
                  Sent: Wednesday, October 22, 2014 10:38 AM
                  To: [protected]@square-corp.com
                  Subject: FW: REMINDER - EXTREMELY POOR SERVICES


                  From: [protected]@in.airtel.com [mailto:[protected]@in.airtel.com]
                  Sent: 22 October, 2014 7:46 AM
                  To: [protected]@square-corp.com
                  Cc: pushpjit.[protected]@airtel.com; sandeep.[protected]@airtel.com; a_shaqeel.[protected]@in.airtel.com
                  Subject: Re: REMINDER - EXTREMELY POOR SERVICES

                  Dear Pushpjit Gill,

                  Greetings from Airtel!

                  I am writing to you in response to your email regarding network issue on your airtel mobile number [protected].

                  As discussed, there is no solution that I can offer to you at present at the specific address mentioned by you.

                  The coverage issues could be due to either high rises, flyovers, population in your area and excessive distance between two cell sites or a combination of all these.

                  Please be assured, I have forwarded your address to our planning team and we shall keep your concern in mind for further network planning in your area.

                  I thank you for your patience and understanding.


                  Best Regard
                  Supreeth H
                  Service Specialist
                  airtel business


                  [protected]Original Message[protected]
                  From: [protected]@square-corp.com
                  To: [protected]@in.airtel.com
                  Cc: CorporateComm.[protected]@in.airtel.com;Sandeep.[protected]@airtel.com;[protecte...
                  Sent: 20/10/2014 01:13:13 PM
                  Subject: RE: Reminder - Extremely Poor Services

                  Problem is still un resolved


                  Pls help


                  From: Pushpjit Gill [mailto:pushpjit.[protected]@airtel.com]
                  Sent: 16 October, 2014 6:26 PM
                  To: [protected]@square-corp.com
                  Cc: CorporateComm Airtel; Sandeep Bazaz; e support; Airtel Enterprise; Shaqeel
                  Mohd
                  Subject: RE: Reminder - Extremely Poor Services


                  Dear Mr Amolak


                  As discussed with you the Mobile network complaint for Country homes has been
                  raised and Service Request number for the same is 58508612. Our technical team
                  will visit the location to check the mobile connectivity.


                  For landline our engineer has already been visited your office last month to
                  check the internet speed. According to him that internet is working fine on
                  single PC but more than 10 pc¿s and wireless devices are working on same
                  internet connection that¿s why speed fluctuate.


                  Thanx & Regards

                  [protected][protected]-

                  Pushpjit Singh Gill

                  Mobile No. : [protected]

                  Mail : pushpjit.[protected]@airtel.com

                  [protected][protected]-

                  " Helping people grow and achieve their dreams is the fastest route to success
                  : both their and yours."

                  [IMAGE]


                  From: [protected]@square-corp.com [mailto:[protected]@square-corp.com]
                  Sent: Thursday, October 16, 2014 2:51 PM
                  To: Pushpjit Gill
                  Cc: CorporateComm Airtel; Sandeep Bazaz; e support; Airtel Enterprise; Shaqeel
                  Mohd
                  Subject: Reminder - Extremely Poor Services


                  Dear Sir


                  We are your prime customer from last three years .Have sent you several mails
                  and reminder for taking action for solving our problem


                  Can you help us to solve issue with internet.


                  NO ACTION OR REPLY RECEIVED FROM YOU YET.


                  Thanks & Regards

                  Vivek Verma/ Amolak Singh

                  [protected]

                  18, Country Homes east

                  Ludhiana


                  From: [protected]@square-corp.com [mailto:[protected]@square-corp.com]
                  Sent: 29 September, 2014 3:08 PM
                  To: pushpjit.[protected]@in.airtel.com
                  Subject: Low Service


                  Dear Sir


                  We have been using airtel service for last 3 years, there is very poor
                  connectivity occasionally.


                  You are requested to intervene in this matter and solve at the earliest.


                  Thanks & Regards

                  Vivek Verma/ Amolak Singh

                  [protected]

                  18, Country Homes east

                  Ludhiana
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                    S
                    Sushil Kumar Sharma
                    from Anand, Gujarat
                    Jun 10, 2008
                    Resolved
                    Report
                    Copy
                    Resolved

                    I want to check my May'2008 bill details.
                    My Mobile No.[protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Jan 16, 2015
                    prashanth kumar k.v's response
                    bill detiles plz
                    I want my bill details of last 2 months online. My mob no [protected], add: H.no-122/A, Succubhatt, Per seraulim, Colva. Pls do the needful at the earliest. Pls send it on my id.
                    i wana check call details in month of 1 july to 25 july
                    my no. is [protected]
                    plz given mobile billing details of mobile no [protected] from first day of connection to till dated
                    I want my bill details of last 2 months online. My mob no [protected]
                    send my bill trogh my mail address its urgent.

                    Airtel Postpaid Connection — want to see my mobile bill

                    my itemised bill mobile no [protected]
                    For last three months I have not received call summary. That needs on urgent basis other bill will be hold for payment. Also needs detail of call cost to various service provider.
                    dear sir
                    i want to puk no of my post paid sim [protected], i am also engineer of airtel through ericsson india pvt.ltd. you can inform me my pre pai no [protected] or my email id



                    Thanks & Best Regards
                    mahesh Chand
                    we need bill details for the number [protected] in the month of september 2008,

                    Airtel — Continuous Billing Without SIM

                    [protected][protected][protected][protected]
                    From: Pathak, Rajeev
                    Sent: Tuesday, 11 November 2008 9:29 AM
                    To: '[protected]@airtelindia.com'; 'aditi.[protected]@airtel.in'
                    Subject: FW: Re: (Mobile No:=[protected] ) Surrender of Connection No- [protected] Message From Rajeev Pathak <[protected]@yahoo.com> [REF:[protected]]


                    Dear,
                    Pl note that this connection has been surrendered by me on 10th Oct-08, due to certain reasons, which Air Tel Team knows better. Now In spite of refunding of due money cheque of amount RS 481.37/=, even after SIM de-activation i.e Billing without Connection, Air Tel has send me a bill of Rs 87.74 /= amount .Pl find the snap shot of the same, for your ready reference,

                    I don't know what I should write here,
                    May I request someone to explain me these things !
                    thx
                    rajeev pathak
                    [protected]



                    [protected][protected][protected][protected]
                    From: Rajeev Pathak [mailto:[protected]@yahoo.com]
                    Sent: Friday, 10 October 2008 8:49 AM
                    To: [protected]@airtelindia.com
                    Cc: Pathak, Rajeev
                    Subject: Fw: Re: (Mobile No:=[protected] ) Surrender of Connection No- [protected] Message From Rajeev Pathak <[protected]@yahoo.com> [REF:[protected]]



                    Dear Sir, I don't want to do the chain mail. Pl find the account attachemnt, which clearly proves that customer has done the advance payment of next three months already . Even then his connection has been de-activated, without checking his account balance, informing him thru sms, calls etc .

                    Pl note that a small customer like me, if do the change over from Air-Tel to any other, it doesn't impact Air-tel . Air Tel is an Ocean, If a small drop will come out, it has no effect .

                    But this is a really area of serious concern for Air-Tel. This is not a customer oriented service. Pl try to close these loop holes, in your wide network, so that in future no other customer should speak in the same language.

                    Any way, still after three days, the SIM has not been activated.. Pl close my account immediately & return my balance accout cheque, otherwise things may be acceleated to other plateforms, which surely effect Air-Tel,

                    Thanks for your support,

                    pathak


                    --- On Thu, 9/10/08, [protected]@airtelindia.com <[protected]@airtelindia.com> wrote:

                    From: [protected]@airtelindia.com <[protected]@airtelindia.com>
                    Subject: Re: (Mobile No:=[protected] ) Surrender of Connection No- [protected] Message From Rajeev Pathak <[protected]@yahoo.com> [REF:[protected]]
                    To: [protected]@yahoo.com
                    Date: Thursday, 9 October, 2008, 1:35 PM


                    Dear Mr. Pathak,

                    Thank you for contacting Airtel.

                    You have requested for cancellation of your Airtel number [protected].

                    We regret that you have decided to cancel your Airtel mobile number.

                    Your request has been forwarded to the concerned department. Kindly quote the
                    Service Request number 18727966 in any future communication about this request.
                    We would revert to you by 15 October 2008.

                    There is no outstanding in your account and unbilled amount of Rs. 5.65 as on
                    08 October 2008 which does not include the current usage, roaming, rental and
                    discounts, if any in your account. The forthcoming bill will reflect the payment
                    and outstanding, if any in your account.

                    Further, please be informed that as per process, the excess payment of Rs.
                    481.07 will be automatically adjusted towards outstanding balance on the account
                    if any or refunded through cheque within 45 working days from the date of
                    permanent disconnection.

                    For further assistance, mail us at [protected]@airtelindia.com.

                    We value your association with Airtel.

                    Warm Regards,

                    Indhra Neelam. J
                    Customer Care Executive
                    Bharti Airtel Customer Care.




                    ---- Original Message ----

                    |[protected][protected][protected][protected]|
                    |Dear Sir, |
                    |It may bring to your kind notice that still after about 48? hrs, the |
                    |activation has not been resumed . I have taken the connection to face any |
                    |personal problem, since?, my job is romaing type. Any way thaks for your |
                    |mail. |
                    |You are again requested that pl remain de-activate the same & close my
                    |
                    |account since i have already chosen an another option . Pl send me |
                    |immediatley my balance amount cheque thru courier, at my contact address, |
                    |thanks for support, |
                    |pathak |
                    | |
                    | |
                    |--- On Thu, 9/10/08, [protected]@airtelindia.com <[protected]@airtelindia.com> wrote:
                    |
                    |From: [protected]@airtelindia.com <[protected]@airtelindia.com>
                    |
                    |Subject: Re: (Mobile No:=[protected] ) Surrender of Connection No- |
                    |[protected] Message From Rajeev Pathak <[protected]@yahoo.com>
                    |
                    |[REF:[protected]] |
                    |To: [protected]@yahoo.com |
                    |Date: Thursday, 9 October, 2008, 12:01 PM |
                    | |
                    |Dear Mr. Pathak, |
                    | |
                    |Thank you for contacting Airtel. |
                    | |
                    |We understand from your previous interaction dated on 09 October 2008, you|
                    |had |
                    |expressed concern over the deactivation Outgoing call facility for your |
                    |Airtel |
                    |mobile number [protected]. |
                    | |
                    |We understand your concern and will work towards resolving the same. |
                    | |
                    |We would like to inform you that your outgoing call facility has already |
                    |been |
                    |activated with the effect from 09 October 2008. |
                    | |
                    |Further, we would like to inform you that there is an excess outstanding |
                    |amount |
                    |of Rs.481.07/- is available in your account. We kindly request you |
                    |reconfirm if |
                    |you deactivate your Airtel mobile number. |
                    | |
                    |For further assistance, mail us at [protected]@airtelindia.com. |
                    | |
                    |We value your association with Airtel. |
                    | |
                    |Warm Regards, |
                    | |
                    |Gowthami |
                    |Customer Care Executive |
                    |Bharti Airtel Limited. |
                    | |
                    | |
                    | |
                    |---- Original Message ---- |
                    ||[protected][protected][protected][protected]|
                    |-| |
                    ||Dear All, |
                    || |
                    || |
                    || |
                    ||Pl note that on 8th Oct-08, at the stated connection, the outgoing calls |
                    || |
                    ||has been blocked, without?proper checking the payment details .Pl note |
                    || |
                    ||that after a lot of requestes to customer care, ?with?a reference |
                    || |
                    ||no[protected]? etc & a lot of follow ups, still the connection has not
                    |
                    || |
                    ||been resumed . Pl find the attached snap-shot, for the payment. |
                    || |
                    || |
                    || |
                    ||Now I am really fed up with air tel . Thus you are requested to close |
                    |this| |
                    ||no with immediate effect &? issue me the balance amount chque i.e Rs
                    |
                    |481/=| |
                    ||, at my contact address . |
                    || |
                    || |
                    || |
                    ||Thanks for your support, |
                    || |
                    ||Rajeev Pathak |
                    || |
                    || |
                    || |
                    || |
                    || |
                    || |
                    || |
                    ||--- On Thu, 9/10/08, Pathak, Rajeev <rajeev.[protected]@ap.csplc.com> wrote:
                    |
                    | | |
                    ||From: Pathak, Rajeev <rajeev.[protected]@ap.csplc.com>
                    |
                    | | |
                    ||Subject: FW: Serious Issue with Air-Tel Services - Outgoing Barred |
                    || |
                    ||To: [protected]@yahoo.com |
                    || |
                    ||Cc: [protected]@gmail.com |
                    || |
                    ||Date: Thursday, 9 October, 2008, 8:02 AM |
                    || |
                    || |
                    || |
                    || |
                    || |
                    ||Dear, |
                    || |
                    ||Pl note that, at? my both mobile nos-[protected]/06, the outgoing calls |
                    || |
                    ||has been barred . On discussion with customer care, no body was able to |
                    || |
                    ||take the reason & ownership, of the same . At this moment I have the no
                    |
                    || |
                    ||connectivity . |
                    || |
                    ||May I request the Air-tel team, that before, blocking the outgoing |
                    |calls| |
                    ||, he should check properly the payments details in an improved way . By |
                    || |
                    ||blocking the outgoing calls & owning no accountability, will not serve
                    |
                    || |
                    ||the service purpose, in terms of long relationship, |
                    || |
                    ||Thx |
                    || |
                    ||______________________________________________ |
                    || |
                    ||From: ? Pathak, Rajeev |
                    || |
                    ||Sent:?? Wednesday, 8 October 2008 5:52 PM |
                    || |
                    ||To:???? '[protected]@airtelindia.com'
                    |
                    | | |
                    ||Cc:???? 'monika.[protected]@airtel.in'
                    |
                    | | |
                    ||Subject:??????? FW: Pl immediate? "ALSO"?? activate the mobile
                    |
                    |[protected] | |
                    ||!!!- Customer Reference No[protected] thx- Find the payment |
                    |details| |
                    ||- Next time pl be doubly? ensure about payment, before deactivation- The|
                    || |
                    ||two times additional payment has been done |
                    || |
                    ||Picture (Device Independent Bitmap) |
                    || |
                    ||______________________________________________ |
                    || |
                    ||From: ? Pathak, Rajeev |
                    || |
                    ||Sent:?? Wednesday, 8 October 2008 3:51 PM |
                    || |
                    ||To:???? '[protected]@airtelindia.com'
                    |
                    | | |
                    ||Cc:???? 'monika.[protected]@airtel.in'
                    |
                    | | |
                    ||Subject:??????? Pl immediate? activate the mobile [protected] !!!- |
                    || |
                    ||Customer Reference No[protected] thx- ind the payment details - Next |
                    || |
                    ||time pl be doubly? ensure about payment, before deactivation |
                    || |
                    || |
                    || |
                    ||Picture (Device Independent Bitmap) |
                    || |
                    ||Thanks & Regards,
                    |
                    || |
                    ||Rajeev Pathak |
                    || |
                    ||DID[protected] |
                    || |
                    ||Mb - [protected] |
                    |
                    check call details. my mo, NO is- [protected]
                    we need bill details for the number [protected] in the month of november & december 2008,
                    i want to check my bill details frm nov 20 to dec 31...pls send me by mail as soon as possible...my no. is [protected]
                    plz given mobile billing details of mobile no [protected] from first day of connection to till dated
                    plz given mobile billing details of mobile no [protected] from first day of connection to till dated
                    wsdd
                    want to see my airtel bill my no. is [protected]. plz show me the bill online
                    want to check my postpaid bill my phone no is [protected]
                    send me the bill summary of the postpaid mobile no [protected]
                    1---my prepaid mobile no [protected] & rediffmail alert service activated by me & other service without my permission before 6 months & many times register airtel help line from 6 months but till date deduction from my acount are continuously contineu by airtel.
                    2---my anoter prepaid no [protected] & many types of service without permission activated before 6 months & many times register airtel help line from 6 months but till date deduction from my acount are continuously contineu by airtel.Applied for DND service 4 month ago but till date not activated.


                    So, please all serviced diactivate except incoming, outgoing, roaming & SMS service on both Mobile no & DND service activate.
                    dear sir,
                    i have an airtel internet sim([protected]). i want to know my bill status on my id [protected]@yahoo.com. plzzzzzz send my bill details.

                    thanking you,
                    dear sir

                    i am airtel user last 5 year and resently i purches for postpaid connection last 2 month
                    no. [protected] but i not received my mobile phone bill so i want my mobile bill and call detail also
                    thanking you
                    rajjabkhan pathan
                    I want to check my FEBRUARY & MARCH '2009 bill details.
                    My Mobile No.[protected]
                    want to check my FEBRUARY & MARCH '2009 bill details.
                    My Mobile No.[protected]
                    show my bill details monthly
                    My mobile no.[protected]
                    I want to check my postpaid airtel balance update
                    I want to check my postpaid airtel balance update. My No. is [protected] at Aizawl
                    I want to Check my Postpaid bill details for 23rd feb-22nd Mar
                    Phone number [protected] - Srilanka
                    [protected] of please give last two months bill detail.
                    We request you to kindly send us April 09 Post Paid Bill
                    i need my bill details
                    I want to know my bill detail of April and May 2009 my no is [protected] and i want to close Bid2win services permenently
                    send me the bill details of every month & may month in my this email id . my mobile no. is [protected]
                    i want to check my airtel broadband bill
                    Is there is any possibility to hidden some special date details of postpaid e-bill which are sending by airtel
                    I want my bill details of last 2 months online. My mob no [protected], . Pls do the needful at the earliest. Pls send it on my id. i want to check my bill details.
                    show my bill details monthly
                    My mobile no[protected]
                    urgently want the second no which Mr Sahil had been Taken
                    i want to see my aircel postpaid bill bill
                    plz my bill detail june of month this is my mobile no:[protected]
                    plz my bill detail in the month of june this my phone no [protected]
                    plz my bill detail in the month of june this my phone no [protected]
                    send me 6 months call details of mob.no [protected]
                    send me the bill summary of the postpaid mobile no [protected]
                    i want to checkmy broadband bill
                    my account number is 14977201
                    i want my online bill details
                    user ID is [protected]
                    please send it to my email ID
                    [protected] IS MY MB. NO. HOW TO CHECK BALANCE ON AIRTEL IN MY MOBILE. PLEASE EARLY RESOLVE MY PROBLEM...
                    my post paid number is [protected].
                    I am not able to login in airtel.in. I have tried with forgot password also but still its not working. so please kindly help me to access the same.

                    Login ID is vinoddkannan
                    pet name is Tommy
                    airtel web password is gpmf1286 which was sent by u.
                    I want to check my bill details for mobile no. [protected]- from December 08 to September 09. As all of sudden some recovery amount shows in the last bill and I want the details for the same. Please send me the details on my email.
                    I WANT TO CHECK MY CURENT BILL MY MOBILE NUMBER [protected]
                    plz send me the bill from 1/nov to 27/nov...i want to check it out ...
                    my mo no is [protected]
                    i want to check my call list of thi month (nov)
                    Dear sir,

                    My mobile number is[protected] ... Many calls are made from my number during Sep Oct nd Nov of 2009. I kindly request you to send the itemised bill of my number [protected] to my email id [protected]@gmail.com... I will be say million of thanks to u sir...
                    I want my bill details for the month of july and august 2009
                    ph no [protected]
                    I want my bill details of last 1 months online. My mob no [protected], (incoimg and outgoing calls) Pls send it on my id.
                    i want see my bill amount in every month bill amount in my email id
                    show my bill details monthly
                    My mobile no.[protected]
                    I want to check my May'2010 bill details.
                    My Mobile No.[protected]
                    i want the full details of incoming and outgoing calls of my mob. no.[protected] till[protected]
                    I have not received my paper bill for the month of March'10
                    my airtel bill
                    i want to check my jan to march 2008 bills pls send it to my mail. my mobile no is [protected]
                    I want to check my last 3 months bill status- [protected]
                    i WANT MY BILL DETAILS this is my airtel number [protected]
                    Dear Sir,

                    I want to know my bill status on my id [protected]@nclwintech.com plz send my bill details.Mobile no.[protected]

                    thanking you,
                    show my bill details monthly
                    My mobile no.[protected]
                    how can i get sent item message in airtell login.
                    I want to check my NOVEMBER, 2010 bill details.
                    My Mobile No.[protected]
                    give call details & messg details of the mobile number [protected]
                    I want to chek my september & october 2011 bill details.
                    my mobile no.[protected]
                    Pls send my bill details [protected]@gmail.com, my number is [protected]
                    i want to check my pending bill details of oct monyh 201
                    please send us status of Pending invoice of Oct 2012
                    show my bill details monthly
                    My Account No. [protected]
                    my no.[protected] i want to see my bill detail on my email id plz..
                    i want to know my last 4 month billing details for my no.[protected]
                    Please send my bill details latest I have paid to my email address urgetly. [protected]@yahoo.com my mobile no is [protected]
                    i wanna check bill so plz forward my bill to my mail
                    Email ID: [protected]@gmail.com
                    phone No: [protected]
                    I want my bill details of MY Airtel DATA DONGLE last 2 months - oct & nov 2012. My Dongle no [protected], plz sent it to [protected]@in.com. thank u.
                    i want my postped bill [protected] jan 2013
                    i want my postped bill jan 2013
                    i want to see my Airtel bill march to April. my mobile no. is ; [protected]
                    please show me the bill online.
                    I want to check my post paid bill my phone no is [protected] .Month Of feb
                    I want to check my bill from 26th april to 27 may in 2014..
                    hi i want to check my airtel postpaid bill of last month and please send me on my mail [protected]@rediffmail.com
                    please send me my airtel postpaid bill and my no is [protected]
                    send me my Post paid Bill mo no -[protected] EVERY MONTH my mail ID [protected]@gmail.com
                    Extremely Poor Service - AirtelI am residing in Busari
                    colony, kothrud and i am not able to get signal in my flat, even i am
                    not able to talk on road. My friends are facing the same problem who are
                    residing here.
                    No signal in flat.
                    you are providing worst service i have ever seen.
                    I am an employee and i have given my number to a very large number of persons, thats why i am being lazy to change this number.
                    But i have got to know that Airtel is worst service provider
                    want to known my airtel landline outstanding bill my phone no is [protected]
                    b.srinivas
                    i want to know my airtel post paid bill amount
                    I want to know the outstanding amount from airtel postpaid mobile number. Mine number is [protected]. Please help.
                    I want my bill details in Dec-27 to Jan-20 in2015 plaza
                    Please send me bill summary of my post paid mobile no [protected] for the month of March 2015.
                    Hi,
                    my post paid mobile no [protected] pls send me the last month bill summary or mail me praveen.[protected]@gmail.com
                    send me [protected] call details on janvery month
                    send me 1st dec 2014 to 15st jan 2015 call detail to my id
                    send me 1st dec 2014 to 15st jan 2015 call detail to my id ..my phone number is [protected]
                    I want to check my may 2015 bill details
                    I want to check my may 2015 bill details
                    plz given mobile billing details of mobile no [protected] 1st Jan 2015 to till today dated
                    my yahoo.id:[protected]@yahoo.com
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                      B
                      Balbir singh negi
                      from Anand, Gujarat
                      Jun 10, 2008
                      Resolved
                      Report
                      Copy
                      Resolved

                      kly contact me - [protected] gurgaon
                      i m attached with airtel since 1998 [protected]-chd---to 2007
                      then shifted 2 ddun 2007 to 2008 -- [protected]------faced problems misuse of my seurity amont by airtel emp/agent.
                      then i tr my [protected] 249 plan corp. connection (org. NOC attached with tr.ing . plan form and applied for 149 plan in ebd business centre rajpur dehradun )into 149 plan but they person give me.[protected] plan------
                      now i have recevied my fisrt bill of 528 rs but ms richa said that only 135 rs to be paid as my ad rental from my 249 plan will adjected and my security will tr. to my plan 299.[protected]in next bill airtel refused it boldly[protected]i dont know what happened with my ad. rental 249+500 rs seurity[protected] where on my clouser of 249 plan c.care said sir fisrt u have to pay all the dues -------and ur amount ad. rental 249+500 rs will adject in next plan bill or will send as a cheque 2 u.[protected]ur c.care ashok.shadana and deepak boldly refused.[protected]boldly said we are help less[protected]u have 2 pay.[protected]what this[protected]and in my next bill airtel fine me 50 rs because i have paid only 135 rs where ms richa told me to pay that amount[protected]as she adjected my pre. bal amount.

                      then on 9/05/08 i got call from mr suresh, he said soon someone will contact me in [protected][protected]but[protected]no soon.

                      so pl dis connect my connection[protected]as i dont have much time and memory[protected]to be in touch with aitel c.care.


                      regards
                      balbir singh negi
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      hai
                      iwand idea post paid 299 plan deatail . imen your tour pacage. you please send mor deatail in my mail ID.
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                        N
                        n.k.venkata krishnan
                        from Mavelikara, Kerala
                        Jun 10, 2008
                        Resolved
                        Report
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                        Resolved

                        Airtel Postpaid - reninder to my complaint datd 28.1.2008

                        Urgent

                        non activation of advance rental 999 executive plan w.e.f.10.5.2007 to 22.11.2007

                        Service & Account No. Airtel No.[protected]; Account No.[protected];

                        1. Holding the above service w.e.f. 9.5.2006: under 999 Executive advance Rental plan; deposited Rs.1260/- (Rs.1000/- one time charge; 200/- activation fee; 60/- others);

                        2. Renewed the the above plan on 10.5.2007 by depositing Rs.999/- vide SL. No.103482 dated 10.5.2007. Amount deposited in M/s Sacs Enterprises Pvt. ltd., 55 Alagar Koil Road, Thallakullam, Madurai.

                        I had contacted several times overphone, lodged written complaint, personally informed in your office. The complaint No.14831446; further reference No.[protected];[protected];[protected];[protected];[protected];[protected];[prot...
                        [protected];[protected];[protected];[protected];[protected] plus several time talked to your CC officials.

                        Observations & complaint:

                        a) Bill Plan charge - 999 executive Advance rental (Rs.51/) & Fixed Charges 999 Executive Adv. Plan (Rs.99/-) total amounting to Rs.150/- is not being discounted from 10.5.2007 to 22.11.2007. Activated only on 23.11.2007 after raising complaint. (the same discount of Rs.150/- was allowed from May, 2006 to April, 2006)

                        b) Requested to look into the matter and reverse the excess amount I had deposited with you from 10.5.2007 to 22.11.2007. Proof of deposit and other details are mentioned in para 2 above.

                        Note: One of your representative from CC had informed me that since, the said plan is activated from 23.11.2007, the benefit of Rs.150/- will be allowed for a period of one from the date of activation. It is not clear why the benefit of the scheme from 10.5.2007 to 22.11.2007 should not be extended and reverse the excess amount deposit to me since, I had paid the amount well in time. Since, the official at your end might have done mistake by activating the scheme not in time, the customer should not be deprived off the benefit what he supposed to get.

                        Since no action has been taken by you despite my complaint dated 28.1.2008, I am forced to raise this complaint once again.

                        Now I have decided not to utilise your services. Kindly barr my services after taking following Steps immediately.

                        a) Allow the discount benefit(@ Rs. 150/- per month) from 10.5.2007 to 23.11.2007

                        b) As per the bill dated 25.5.2008, Rs.916.73 is due for payment. You may adjust the arrears due to me by reversing the same (i.e. by allowing the discounts of Rs.150/- for the period from 10.5.2007 to 23.11.2007.

                        c) De activate the services immediately as I see no advantage to me by keeping irresponsible services extended by you in spite of the complaints raised time to time.

                        Kindly initate action immediately. A copy of this letter is being endorsed to Consumer Forum for expeditious action.

                        from : n.k.venkata krishnan
                        Dated: 10.6.2008
                        Aug 14, 2020
                        Complaint marked as Resolved 

                        AIRTEL ADVANCE RENTAL POST PAID CONNECTION — EXCESS BILLING

                        DEAR SIR,

                        I AM HAVING ADVANCED RENTAL SCHEME POST PAID CARD OF AIRTEL AND I AM GETTING TOO MUCH EXCESS BILL SINCE LAST 3 MONTHS. I AM NOT GETTING ANY CLARIFICATION FROM YOUR CUSTOMER CARE OFFICER.

                        FURTHER WITHOUT ANY FURTHER KNOWLEDGE YOUR SYSTEM ACTIVATING DIFFERENT DIFFERENT SERVICES WHICH IS OUT MY KNOWLEDGE.

                        NOW IN DEC-2007 BILLS I HAVE NOT MADE MORE INTERNATIONAL CALLS EVEN THEN I AM RECEIVEING BILL FOR RS,1400/- WHICH IS NOT ACCEPTABLE TO ME, AS PER MY KNOWLEDGE IT IS AROUND 500/- TO 600/-RS. NOT MORE THAN THAT BUT I DONT KNOW WHY I AM GETTING SUCH EXCESS BILL.

                        NOW IF I WILL GET ANY EXCESS BILL IN JANUARY 2008 I WILL DISCONNECT YOUR CONNECTION AND I WILL COMPLAIN IN CUSTOMER CARE OFFICER.

                        I AM PAYING YOUR BILL REGULARLY YOU ARE REQUESTED TO LOOKINTO THE MATTER AND GIVE ME THE CLARIFICATION.

                        YOUR IMMEDIATE ACTION WILL BE HIGHLY APPRECIATED.

                        Airtel Postpaid — non activation of advance rental 999 executive plan w.e.f.10.5.2007 to 22.11.2007

                        Service & Account No. Airtel No.[protected]; Account No.[protected];
                        1. Holding the above service w.e.f. 9.5.2006: under 999 Executive advance Rental plan; deposited Rs.1260/- (Rs.1000/- one time charge; 200/- activation fee; 60/- others);

                        2. Renewed the the above plan on 10.5.2007 by depositing Rs.999/- vide SL. No.103482 dated 10.5.2007. Amount deposited in M/s Sacs Enterprises Pvt. ltd., 55 Alagar Koil Road, Thallakullam, Madurai.

                        I had contacted several times overphone, lodged written complaint, personally informed in your office. The complaint No.14831446; further reference No.[protected];[protected];[protected];[protected]; plus several time talked to your CC officials.

                        Observations & complaint:

                        a) Bill Plan charge - 999 executive Advance rental (Rs.51/) & Fixed Charges 999 Executive Adv. Plan (Rs.99/-) total amounting to Rs.150/- is not being discounted from 10.5.2007 to 22.11.2007. Activated only on 23.11.2007 after raising complaint. (the same discount of Rs.150/- was allowed from May, 2006 to April, 2006)

                        b) Requested to look into the matter and reverse the excess amount I had deposited with you from 10.5.2007 to 22.11.2007. Proof of deposit and other details are mentioned in para 2 above.

                        Note: One of your representative from CC had informed me that since, the said plan is activated from 23.11.2007, the benefit of Rs.150/- will be allowed for a period of one from the date of activation. It is not clear why the benefit of the scheme from 10.5.2007 to 22.11.2007 should not be extended and reverse the excess amount deposit to me since, I had paid the amount well in time. Since, the official at your end might have done mistake by activating the scheme in time,the customer should not be deprived off the benefit what he supposed to get.

                        Kindly look into it reverse the excess amount I had deposited. Thanking you,
                        from : n.k.venkata krishnan

                        new sim for post paid connection not activated — non activation of sim in spite of advance payment

                        i got a call from airtel call centre informing me regarding the new plan of 1495 advance payment for zero rental for two years .then i got a call from an executive of north west marketers(pvt) ltd an authorised dealer of airtel . he told me that he got my mob no from airtel and asked about my willingness to take the said plan when i agreed to take the plan the executive told that he would visit me after obtaining my address from airtel customer service (i didnot give him the addresss purposely to check his authenticity).the executive then visited me on 21 jul 08 at my residence took all relevant documents and a cheque of axis bank serial no 018388 of Rs 1495 and assured me of activation in 24 hrs .till date the no has not been activated inspite of north west marketers receiving clear payment on 23 jul 08 as infomed to me by the bank.the no given to me was [protected] and the sim no is [protected].my interaction with customer service has not served any purpose, since they donot have the requisite data to process my complaint. the request u not to harrass a customer like this .and please ask ur dealer to activate my sim since airtel gave him all my personal details. the connection is of airtel and it is in good faith with airtel that i agreed to take the connection
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                          A
                          abdulla masood
                          from Bengaluru, Karnataka
                          Jun 9, 2008
                          Resolved
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                          Resolved

                          Not able to speak customer care executive

                          i am Abdulla masood, i am not able to get my call connected to customer care executive from my airtel prepaid no . i am Old customer of airtel. i was facing the same problm for a long time . still am facing . if i call to customer care from othr no . they tell to send a message to 121. I tried it so many times. nothing worked out . i dont know what kind of service airtel is providing. can u pls help me out.
                          My Mobile no . [protected]...
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                          1 found this helpful
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                          H
                          hari babu c.m
                          from Chennai, Tamil Nadu
                          Jun 9, 2008
                          Resolved
                          Report
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                          Resolved

                          DEAR AIR TEL,

                          THIS IS HARI LAUNCHING A COMPLAINT ABOUT MY NUMBER [protected], MY NUMBER IS BEEN TRACED BY SOME PEOPLE O[censored]R COMPANY, MY OUTING CALLS AND INCOMING CALLS R BEEN TRACED BY UR PEOPLE IN CHENNAI, ITS REALLY HECTIC THIS IS MY PERSONAL MOBILE U PEAPLE SUPPOSE NOT TO LET OUT ANY OF MY INFORMATION WITHOUT MY KNOWLEDGE, IT HAS TO AUTHENTICATED BY UR PEOPLE, I HAVE PROOF WRE SOME NUMBER IS BEEN TRACED FROM MY OUTGOING CALL, THIS IS THE P-RIMARY COMPLAINT IF IT STILL EXCEEDS ME GOING TO REPORT TO LOCAL POLICE STATION, PLEASE TAKE STEPS REGARDING IT,

                          THANKING U
                          HARI.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Airtel has the worst bunch of people working which spoils the whole company's name.
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                            M
                            Mohammed Samiuddin
                            Jun 9, 2008
                            Resolved
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                            Resolved

                            I mr. samiuddin subscriber of airtel sim card my cell no. is [protected] was activated on 15 - 17 march 2008 in Nalgonda district right now i am in middle east (kuwait) for a trip of 75 days so its essential to get all my calls from india but i failed to get network over here. So is there any procedure to activate international roaming pls. let me know in this regard.

                            I hope u will do the needfull favour for your valuable customer. kindly reply only by mail...

                            Thanking you,
                            Sami.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            i want to activate my Vodafone no. [protected] into international roaming. But the customer care is not responding me and they dont no. Is there any other options for this? Pl help me
                            Dear sir,

                            I am visiting to China on 1st week of May during the visit i need a local number of China, could i obtain this sim card in Delhi.
                            Please suggest accordingly.
                            i have a sim of airtel no# [protected] last 9 month i have a problem in international roaming as now i m in tajikistan and last 15 days my sim is not working no network covrage shows sim registration fail. i have balance approx Rs.100 please give me some satisfactiry answer because i want my sim card start as soon as possible thank u waiting for your rply
                            i took a airtel connection before 2 month now that is bared.i contact o customer care they told me that is address verification.have my conection with 3 days internet.please revocable my connection very urgent

                            thanking you
                            mehjabin Fatima
                            hello....
                            m going to europe tommorow ...plz activate international roaming service on my airtel prepaid mobile sim . my no. is. [protected]..................
                            i shall b very much thankful..
                            i m in china now.. few days back my airtel sim get unregistered ... how to reactivate it again.
                            my no. is [protected]

                            Airtel Prepaid SIM — International Roaming Activation

                            Dear Sir,
                            Before I complaint to activate my sim form international roaming. But Still not activated and its showing invalid sim. Please Activate as soon as possible.
                            My Mob. No. [protected]
                            Sir mera sim airtel u p east ka hai jo mughe int roming karna hai mera num [protected] hai mera name badiuzzama please help me
                            airtel is motherfuker. their cc peopel never provide correct info n when people call, they hold the call for a long time to creat long bils.
                            in my case they told me that prepaid reaming is available in china but when i came to china...airtel no working...i borrowed one chinesse phone n called many times ot airtel cc but they just transferring the call from one person to others and in the last they dropped the call. due to this i stucked in china for 8 days without connection.
                            Sir mera sim airtel u p kalkata ka hai jo mughe int roming karna hai mera num [protected] hai mera name badiuzzama please help me
                            Sujit Sah's reply, Jul 30, 2017
                            kay huba sir
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                              M
                              Mahabir Singh Sahrawat
                              from Noida, Uttar Pradesh
                              Jun 9, 2008
                              Resolved
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                              Resolved

                              During the last two months, I wanted to registered myself on the website www.airtel.in, but till today 09.06.2008 I am not able to login myself on the site after complaining about 54 times on the service 121 and [protected]@airtelindia.com.

                              Please register my complaint and oblige

                              With Thanks

                              Mahabir Singh Sahrawat
                              +91-[protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              This is to inform you that, on 14/08/2008 we surrendered the Airtel No – [protected]. But till this date we are receiving the bill for the same without using it.

                              I would also like to inform you that we have already paid two months bills without using the above mentioned number. Without any purpose of the said number there is no necessity to pay the bill.

                              We have already lodged several complaints to deactivate the above mentioned number. So I request you to kindly take immediate action to cancel that particular mentioned number.

                              Kindly do the needful.

                              M.saranya
                              For R.K.Industries Tamil Nadu Pvt Ltd
                              always problem with airtel login why ????
                              why airtel is giving too bad service,
                              Hi,
                              This is Prem Kumar. I have Airtel connection from pas 3 years. 10 days back, I migrated from post paid to prepaid. I had submitted Voter Id and Indian Bank pass book as Id and Address proof at Aundh Relationship Centre, Pune, which are the documents required as per KYC guidelines.
                              However, on 13th August, I got message that I need to re-submit the document. On enquiring, there was no proper response as to why the document was rejected. Feeling disgusted about the response, I decided to re-submit the document since I have already posted the number on my resume. I again submitted the same documents at Baner Exclusive Outlet by afternoon on 14th August 2009.
                              However, service to my number was discontinued on 18th August without any intimation from Airtel. On contacting 121 through my other Airtel connection on 18th August 2009, I was assured by the service manager that the documents are received by Airtel. Verfication will be completed and my number will be activated within 24 hours. Reference no for the same is [protected].
                              Today, I visited Bavdhan/Pashan Relationship Centre for confirmation. However, on contacting Customer Care from Hotline no, I was shocked to hear that I need to re-submit the document again since Airtel has never received the document. I spoke to one of the supervisor who arrogantly replied that if my number has to be activated, I need t o re-submit the document. He was not in a position to listen to my conversation. He also told me that 121 customer care is different from hot line nos.
                              Above all these, no one from the customer care was ready to take complaint from my side. I got a reply that for documentation, complaint cannot be registered.
                              My question is:
                              1) When the document is submitted when purchasing a SIM, why was the same not verified by the executive at the relationship centre?
                              If the documentation was checked, there would not have been problem of repeated harassment to the customers.
                              2) When a document is returned for various reasons, customer has all the rights to know why document was rejected. However, no one responded properly. Everyone kept on telling that neither the reason is updated in the system nor the document can be returned to the customer.
                              As a customer, I have all the rights to get back the rejected document if I need to re-submit the documents again. In this case, the reason was not known and the document also was not returned. What if my documents are misused for illegal activities?
                              3) I had re-submitted the document on 14th August and the same got rejected again and the reason is still unknown. Shoul d I continue to re-submit different documents again and again until Airtel is satisfied.
                              If, in the first instance, the reason for rejection would have been known to me, I would have submitted the required document. As a Bank employee, I know the documents required as per KYC norms and I have submitted the same documents to Airtel. However, till this time, the rejection reason is unknown.
                              Service to the number is discontinued without the fault of the customer. Why should I, as a customer, is harassed? Dont you think that Customer care executive should be penalised since the documentation was not checked before forwarding.
                              I want a proper response from Airtel. I am going ahead with filing a case in Consumer court for all the mental harassment caused by the executives at Airtel.
                              Thanks & Regards,
                              Prem Kumar
                              Airtel is big hole
                              I was also facing airtel but they have resolved it now.
                              I my case, I was told that in their system it is recorded that Airtel service engineer visited my residence and no one was available to provide the address proof document and that the color of my entrance door is of red color. The fact remains that nether the color of my entrance door is red nor anyone visited to collect the document. Probably the agent must be submitting the work order report sitting at home. Even after i submit the address proof in the nearest relationship center, it took five working days to activate after i escalated the concern to Noida and NCR office. I am a customer of airtel for multiple mobile nos, landline, broadband and i am seriously thinking of switching over to other service providers.
                              i have login problem for instant.
                              I have install airtel app and recharge successfully but one month ago my payment deduction on my bank account but not recharge
                              My recharge 295, 150, 18, 18, 18 recharge not recieve and not refund amount in my account.
                              So i decide to change other network and sue against airtel company
                              Ravindra singh shekhawat
                              [protected]
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                                Gaurav Ashwin
                                from Pune, Maharashtra
                                Jun 9, 2008
                                Resolved
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                                Resolved

                                I’ve used the pathetic service of Airtel only for Rs.50/- and paid total of Rs.570/- because recovery hooligans from Airtel came to my office to forcefully take the money.

                                The “useless and worst customer care” of Airtel is not responding well too.

                                I’ve forcefully paid Rs.570 to Airtel and requested to close my account through the closure form and the e-mail too in the last month itself (The Service Request number for the same is[protected].

                                I do not believe it that Airtel again sent me a bill of Rs.120/- again. I feel like badly abusing Airtel a lot.

                                What’s wrong with Airtel, I do not understand. Is it management or carelessness?

                                I will not pay a single rupee now, and I will file a case against Airtel if any more hooligans come to my office for recovery. Also, I would expose such incidences to media too.

                                I can challenge Airtel to send gundas to my office and I will show what I can do.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Airtel sucks man!


                                They can even call up your Friends and Clients if you dont pay the bill and harass them on the phone and ask them to ask you to pay the bill. This is clear infringment in privacy of the clients. They have no right to know who the customer is calling and they have no right to call my family, friends or anybody who is personal to me and ask them for money. This is so CHEAP and RIDICLIOUS on their part. Grow up Airtel.

                                An unsatisfied customer
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                                  Praveena Naidu
                                  from Bengaluru, Karnataka
                                  Jun 9, 2008
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                                  Airtel,

                                  I have airtel connection, number [protected] since march 2003 as postpaid corporate connection, I have no single remark of late payment till date,

                                  during Arpil 2007 i converted post paid connectio to prepaid connection as i moved to london,

                                  After my return in the month of Arpil 2008, I want to convert the same number to post paid on IBM corporate Plan,

                                  I went airtel outlet near seshadripuram college, provide Address proof, company ID proof, with deposit of Rs 300,

                                  After 10 days, suddenly my mobile was showing up with error - Sim card not registered, When i called customer care i was informed service was disonnected due to address verrification fault, in the address proff provided my correct address is
                                  161 EWS, 5th Cross, 2nd Main, KHB colony, basaveswara Nagar, Bangalore - 79.
                                  But the verification person who cam eto my residence has written the address as
                                  16 EWS, 5th Cross, 2nd Main, KHB colony, basaveswara Nagar, Bangalore - 79. which is not my mistake, again my service was disconncted without my knowledge, when called cust care for almost 5- 6 times i was infromed its due to address vertifcation,

                                  Again a person came to my office & residence for verification, same evening service was disonnected, when i called cust care again said i have given credit card bank statment, i need to provide any government document for verification, even after all this mess, i went to airtel outlet in Basaveswara nagar & provide them rationcard copy & asked them to reactivate the service but i got very worst service there...even i asked the person to convetr it as prepaid immediatly so that no verification required ...again airtel guy in basaveswara nagar seemed very immature & doesnot seem to understand my problem,

                                  Inspite of this experince, I work in respectable position in my company, when people are unable to reach my mobile due to these service problems it defnetly spoils my image in the company

                                  Now please suggest,
                                  I wish to register this as a high level complaint and require your immediate and kind attention.

                                  I am an Airtel(prepaid) user from last 4years with the number [protected]. I had no concerns what so ever while it was a prepaid number. Recently I've converted the same number to postpaid and a storm of problem arrived.

                                  Airtel executive came to my office on 23/06 without any notification and called me up for the relevant details when I was on Leave. I still managed to reach office and provided him with all the relevant details on a day when I was on leave.
                                  Following day, my Airtel number was disconnection quoting "negative verification". I called up customer care department and was advised that there status states "verification not done because details not shown". I called up the Airtel executive on his mobile number who verified my details and he stated that the verification has already been completed however, we are unable to update the status because of server delay. I called Airtel again and was advised for the verification again. The executive on 121 arranged for another verification on the following day at my billing address but no one arrived. I had to call again for the third consecutive for the verification as had received another message of "negative verification". This time it was agreed that the executive will come to my place and I will show him my office ID proof. Following day engineer came to my office address, I repeat my office address and called up. He stated that he cannot come to billing address and the details had to be shown on the office address. I told him that I am on leave and cannot show him any details. He stated that he can meet any one of my friend who will just sign the document and verification will be completed. As advised by him I arranged for one of my friend to meet and sign the document. I had my line disconnected due to no fault of my own and had to call at least 15times and staying in queue for no reason. Meanwhile, I had my Outgoing Calls Barred for at least 20 hours when I prefer to make most of my calls from my mobile (as has no other number) which I was unable to. Next day of verification I called up Airtel Customer Care to check the verification status and I was advised that I had another number [protected] on my name which I used almost 18 months back and the outstanding for that number is Rs 5300/-(approx). I know nothing about the number and had no other number apart from the number I am currently using and also not sure how this enormous outstanding amount reflecting on my name.

                                  I joined HCL on Sep'06 I have given all my details to an Airtel Executive outside my office for a postpaid number with Advance Rental of Rs 699/- for 1 year which I never got because I was told after a week of document submission by that executive that the promotional plan is not active anymore and was offered a different plan. I cancelled the deal as not happy with the different plan and asked for the copies of the document I provided. Executive told me that the documents were torn away and hence cannot be mis-used.

                                  Please note that I had no other number apart from the number I am using from last 4years. I never received any bill for that above number and nor received any verification call and not even signed any document. I asked Airtel to provide me the details viz document signed by me before activation of the above mentioned number, recording of the conversation during verification before activation of the above mentioned number and most important the recording of outgoing calls to prove that I used the number.

                                  I had not received any proper response from Airtel.

                                  Regards,
                                  Sandeep Chakraborty
                                  +91-[protected]
                                  Guys don&#039;t ever take a airtel connection you will get into the harsh reality once u try to convert it into pre/post paid...thy have the most $%$% up service and service centers

                                  I am trying for the the same for three months without any success hope u will understand that thy don&#039;t seem to be more interested in Indian Market seems for them its like v have eaten what we had to...i[censored] want continue or get lost we dont care.
                                  I think MNP is better from following service from airtel
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                                    1974n22
                                    Jun 9, 2008
                                    Resolved
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                                    Resolved

                                    I am unable to get Hello tunes code either directly from 'airtel' site or from any where / any site in this world !!

                                    Air tel is cheating

                                    they have not given their hello tunes list any where,
                                    even on their website (Atleast i have not seen)
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Hai airtel,
                                    i am rajavardhane adn i am very happy to use the airtel connection since 8 yrs and i am working as a software engg and my company providedas corporate hutch connection and i rejected and using air tel and my mob num is [protected].
                                    thank u airtel
                                    Rajavardhane.K
                                    hai i m rakesh . from andhra pradesh, i am airtel customer, my mobile no is [protected], other states of airtel has giving 60 seconds hello tunes for ex. mumbai, chenni, delhi, jaipur, kerala. but andhra pradesh airtel network gives 30 seconds hello tunes
                                    hai i m rakesh . from andhra pradesh, i am airtel customer, my mobile no is [protected], other states of airtel has giving 60 seconds hello tunes for ex. mumbai, chenni, delhi, jaipur, kerala. but andhra pradesh airtel network gives 30 seconds hello tunes
                                    I want the code of Apni Yaado Ko Chod Na Jaana from the flim Pyar Ishq Aur Mohobbat


                                    I am wating for your positive respones
                                    where can i get do not disturb callertune or out of range caller tunes or please check the number callertune.
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