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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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Airtel reviews & complaints page 270

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S
Sravani5
Oct 21, 2020
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Address: Chennai, India

I have Airtel broadband connection ( Rs.499 plan) as of today 21st October, 2020 in Chennai city. Speed should be up to 40MBPS

But from two weeks, speed went down to 1MBPS and even less sometimes. Raised a complaint but the technician did not give any update and DID NOT fix till now. Airtel app says that request is open. No response from Airtel.
I am doing work from home and it is very very difficult to even open Google website.
Airtel customer support has been notified about the posted complaint.
Oct 22, 2020
Updated by Sravani5
My Service Request number is[protected]
Oct 22, 2020
Updated by Sravani5
Today ( 22nd October 2020) no response from Airtel regarding fix .

Planning to switch to another internet services now.
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    Kandula Anusha
    Oct 21, 2020
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    Address: Hyderabad

    I'm unable to use my mobile network..and no service is displayed for my sim..
    Airtel customer support has been notified about the posted complaint.
    Oct 21, 2020
    Updated by Kandula Anusha
    No service for my SIM since from morning

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      M
      Mithu0001
      Oct 21, 2020
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      Airtel payments bank account number [protected] gift card purchase 15.10.2020 6:40 pm balance debit but gift card not received Airtel payments bank not halp me
      Airtel customer support has been notified about the posted complaint.
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        K
        Kalpana 72
        Oct 21, 2020
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        I have recharged my mobile number through net banking for Rs.399 on 21st October 2020 and received an SMS with Transaction reference and the amount also got debited from the bank for which u received a message from the bank. But my mobile is not recharged.Till now I got no message regarding the recharge, although the amount has been debited from my bank account.
        Airtel customer support has been notified about the posted complaint.
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          D
          dippin
          Oct 21, 2020
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          I recently brought up a new phone so when I changed my sim from old phone to new all my contacts were deleted.The contacts in sim were not backed up.kindly do the needful for further communication contact me on dipping.[protected]@gmail.com
          Airtel customer support has been notified about the posted complaint.
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            C
            Chpush
            from Hyderabad, Telangana
            Oct 21, 2020
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            Address: Hyderabad

            I tried many times by sending the PORT message to 1900 nutnot able to receive UPC code.
            If i call airtel executives they are telling that it is government problem...
            Please try to resolve my issue ASAP
            Airtel customer support has been notified about the posted complaint.
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              P
              parveen Kaliramna
              from Powai, Maharashtra
              Oct 21, 2020
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              I add submitted a request to update email Id in my prepaid no. [protected] dated 18/10/2020, I also received a call from airtel side regarding confirmation o[censored]pdation of e-mail but still it is not updated, kindly resolve the issue.
              Email id need to [protected]@gmail.com
              Airtel customer support has been notified about the posted complaint.
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                J
                jainpriya
                Oct 20, 2020
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                Last month mistakenly I did recharge for Rs. 550 via paytm on postpaid no. (which is prepaid no. now) and It has been around a month since i have received my refund.

                please refund my amount ASAP.
                Airtel customer support has been notified about the posted complaint.
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                  V
                  Venugopalpune
                  Oct 20, 2020
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                  Address: Pune

                  I'm using mobile [protected] of Airtel. Facing high network and call drop issues with their services. I have raised the concern with them for multiple times and there is no response from them till date. following are their complaint nos
                  [protected]
                  [protected]
                  [protected]
                  [protected]

                  Requesting for your help in getting my concern attended on priority. Its affecting me so much because of current work from home arrangement.

                  Thank you,
                  Regards,
                  Venugopal
                  Airtel customer support has been notified about the posted complaint.
                  Dear Sir,

                  Till date there is no response from Airtel Customer Care received. Their bad IVR system does not even allow a customer to speak to a human being.

                  I am loosing a lot because of the poor network and call dropping issues.

                  Requesting for speedy action.
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                    Uma M Shetty
                    Oct 20, 2020
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                    Address: Halagewadeyara halli rr nagar

                    I had ordered for a broadband connection the broadband executive called me and sent me the link for the payment after the payment the executive cancelled the order as there was no DSL connection in my area the executive said the refund has been initiated you will be refunded in 7 days it has been 10 days since he said this and there has been no refund the executive has blocked my calls
                    REGISTERED MOBILE NO. [protected]
                    NAME OF THE COUSTOMER:UMA M SHETTY
                    AMOUNT PAID : 2828/-
                    Please refund my money as soon as possible
                    Airtel customer support has been notified about the posted complaint.
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                      Unique Code
                      Oct 20, 2020
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                      Hi I recharged my prepaid AirTel number with Rs. 49. The amount got deducted from my bank account yet the transaction failed. I cannot even receive OTPs to sign in on airtel.in!
                      Airtel customer support has been notified about the posted complaint.
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                        K
                        kuttakaua
                        Oct 20, 2020
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                        Address: bihar

                        Sir mera no. [protected] hai mai 2016 se postpaid user raha hu av 3 month pahle maine apne number ko port karke jio me chala gaya
                        lagbhag 2.5 month baad msg aata hai ki aapke yaha previous operater ka 477.44 rs baki h usko clear kare
                        mujhe payment karne me thora time laga
                        sabse pahle mere number ka outgoing band kar diya fir 8 din ke baad incoming call bhi band kar di gaee
                        tab maine outstanding amount paid kar diya haj www.airtel.in pe jake fir v dues hi bata raha hai jiske karan mera no active nh ho pa raha h
                        Airtel customer support has been notified about the posted complaint.
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                          BISHWAJEET GANGULY
                          Oct 20, 2020
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                          Address: 70078

                          There is very poor internet connectivity in Kolkata - 700078. Upload speed is 0.18 MBPS and upload speed is 0.68 MBPS in 4G network.Customer service has no answer when the the matter will be resolved. The Airtel registered number is [protected].
                          Airtel customer support has been notified about the posted complaint.
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                            umeshb11
                            Oct 20, 2020
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                            Address: Hyderabad

                            After I converted my postpaid number to prepaid number, I'm unable to recharge the account.
                            Neither the customer care on phone via 121 is reachable nor they are able to help over email.
                            Airtel customer support has been notified about the posted complaint.
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                              S
                              sandeep gomme
                              from Powai, Maharashtra
                              Oct 20, 2020
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                              Dear
                              plz Send me my UAN Number my Employ Code - 26327 and PF Number is -HR/GGN/10693/002346

                              Thanks
                              sandeep
                              Airtel customer support has been notified about the posted complaint.
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                                M
                                Melquir jakraj
                                Oct 20, 2020
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                                I did a prepaid recharge of ₹399 on number [protected] from myAirtel app on 18th October, 2020 12:26AM. My myAirtel app is linked with number [protected]. Recharge is unsuccessful. I got messages like:

                                Airtel Payments Bank a/c update: transaction requested on[protected] has failed. Temporary block of ₹399.00 has been released.
                                Before doing that recharge I have ₹456.80 in my wallet.
                                But myAirtel app shows airtel money balance of ₹57.80 only.
                                Airtel customer support has been notified about the posted complaint.
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                                  Masilaa Devi
                                  Oct 20, 2020
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                                  On 12 October 2020 I tried to recharge my number for 399.its a prepaid plan. Amount debited from my bank account but later they said recharge failed and money will be refunded. Till now I have not received my refund and there is no proper communication too.
                                  Airtel customer support has been notified about the posted complaint.
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                                    Anukrati Sharma
                                    from Satna, Madhya Pradesh
                                    Oct 19, 2020
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                                    Hello sir /madam,
                                    I have done a recharge of ₹251 for data pack for my friend on date[protected] from my Airtel app my payment got deducted via Airtel money I got the message of of successful recharge. But it's been a whole day she didn't received any benefit on her number .kindly resolve this issue as soon as possible this recharge is on urgency for my friend upcoming tests .a screenshot of recharge details are attached with the mail. Please resolve this issue and reply with satisfactory solution.
                                    Airtel customer support has been notified about the posted complaint.
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                                      S
                                      Shankervu9
                                      Oct 19, 2020
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                                      Resolved

                                      Unbundling request is not done after raising so many complaints

                                      Website: Airtel.in

                                      I have been a part of airtel network for more than a decade... as I am having my dth, postpaid, broadband, landline numbers, associated with the company.. as there was a new plan which was launched recently one airtel n as my connections r all from airtel I have opted for one airtel 1999 plan ...but the broadband providers did not replace my dsl cable which is supposed to be replaced with fiber cable and am I supposed to be given free dual...
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                                      -Tewari
                                      from Dehra Dun, Uttarakhand
                                      Oct 19, 2020
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                                      Address: Bharti Airtel, India
                                      Website: [email protected]

                                      I had taken the Airtel xstream fiber connection no[protected]dsl under their plan Rs 999/-Entertainment on 10th Sept 2020 with A/C no [protected]. with the assurance that I will be provided internet speed of 200mbps with six months advance payment vide txn ID[protected].
                                      Airtel xstream ID is[protected]{tele.NO}and digita ltv connection no [protected]_001.
                                      Instead of giving me internet speed of 200mbbs I am being given speed from 30 to 40 mbps only.
                                      I lodged complaints to the [protected]@in.airtel.com under Service requests no{1}[protected] {2}[protected] and {3}[protected] to either give me speed as per my plan and payment or reduce/downgrade my plan to 40mbps, the speed being ACTUALLY given to me.
                                      Regularly complaining and requesting gave no results except that they have closed my service requests without any fruitful results.
                                      The AIRTEL is neither downgrading my plan, nor are they improving the speed of the internet. They have also kept silence on refunding my money.
                                      I am a senior citizen of the age around 74 years and such type of action on the part of the AIRTEL is really painful to me.
                                      Airtel has no effect on my threat to go to you.
                                      Should a quick and humble action be taken from your side, I shall feel very grateful.
                                      With Regards
                                      Harish Chandra Tewari [protected] {M}
                                      [protected]@yahoo.com
                                      Airtel customer support has been notified about the posted complaint.
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