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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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Airtel reviews & complaints page 270

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P
Prakriti_Pushp
Oct 25, 2020
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I recently bought an iPhone 11 and my FaceTime and iMessage services are not activating with my phone number, yet it’s working fine with my Apple ID.

I tried calling apple support to look into it, but all the settings were fine with the phone, so it’s definitely a something to do with the service provider end.
I also know 3-4 more people who recently bought it and are facing the exact similar issue. And they all have Airtel sim with them.

It just continuously says “waiting for activation” but nothing actually happens. This is frustrating!

Please resolve this issue asap.
Airtel customer support has been notified about the posted complaint.
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    varaprasad v
    from Hyderabad, Telangana
    Oct 25, 2020
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    Tried to recharge mobile with 219 rupees in airtel app on octo 4th 2020 . Amount is deducted from my bank account and recharge is not done. Showy status in notification recharge is pending. I tried to contact airtel there is no proper way to raise to complaint. At last I found one mail address and raised complaint but no reply from the bank. Please help me to get back my amount.
    Phonepe gate way is used to pay amount. The transaction I'd is
    P2010041608457417415462

    Phone: [protected]
    Airtel customer support has been notified about the posted complaint.
    Oct 12, 2020
    Updated by varaprasad v
    I tried to recharge mobile with 219 rupees in airtel app on octo 4th 2020 . Amount is deducted from my bank account and recharge is not done. Showy status in notification recharge is pending. I tried to contact airtel there is no proper way to raise to complaint. At last I found one mail address and raised complaint but no reply from the bank. Please help me to get back my amount.
    Phonepe gate way is used to pay amount. The transaction I'd is
    P2010041608457417415462
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      Shelesh Soni
      Oct 25, 2020
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      I bought a new broadband connection. but on the bill, it showing the name of the previous owner who is my neighbor. He canceled his connection last year and I took a connection in the same line. but the customer name is the same as the previous owner in my account. I want to change the customer name on my name. Please say me the procedure for the same and how many days it will take to change the name. Very Urgent
      Airtel customer support has been notified about the posted complaint.
      Oct 25, 2020
      Updated by Shelesh Soni
      .
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        Ramesh Ponn
        from Hyderabad, Telangana
        Oct 25, 2020
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        Sir/Madam,

        Phone number of concern: [protected]

        I have tried to recharge my SIM card on Oct 16th, 2020 for the amount Rs. 698 through my SBI account. First it appeared like it worked but later I noticed that my SIM was not recharged but the an amount of Rs. 698 was deducted from my bank account.

        Then I thought I needed to buy talk time to make it work. I ended buying another Rs 100 + Rs 100 + Rs 500 = Rs 700 on talk time. And yet my Rs. 698 package never appeared. I tried calling customer care several times but it impossible to get anyone to talk to me.

        Today I tried to charge Rs 449 package and again the transaction went through by AirTel failed to recharge my card. So totally I spent Rs. 1, 847 in total in the last 10 days and now my balance on the SIM card is around Rs. 150.

        Oct 25: Rs. 449
        Oct 16: Rs. 698
        Oct 16: Rs. 100
        Oct 17: Rs. 100
        Oct 18: Rs. 500
        [protected]
        Total. Rs. 1, 847

        I am extremely disappointed with AirTel service now. Please investigate this issue ASAP and I have attached the screenshot of my banking transactions and also the transaction history of AirTel recharge to this email.

        Thanks,
        Ramesh
        Ph: [protected]
        Airtel customer support has been notified about the posted complaint.
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          Citrarasan Arasu
          Oct 25, 2020
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          My airtel number is +91 [protected].

          Hi, Iam citrarasan using Airtel no.[protected].My SIM is showing no service for more than 10days. I suspected my mobile and confirmed with the service centre that there is no problem with the device. Then I bought a new mobile but still the same problem is there. I don't know what happened with the airtel. Even customer care executives are not ready to accept that there is problem with the Airtel. I am getting different answers each time whenever I called them.At least Airtel should inform customers through emails about the problem. I think it's the time to move to some other network.
          Airtel customer support has been notified about the posted complaint.
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            Shipa Priya
            Oct 24, 2020
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            Airtel Xstream Fiber number [protected]
            The website of Airtel States that Broadband connection will be activated in 48 hours. When I contacted the agent on 10th Oct, the same thing was confirmed. I made the payment for 6 months subscription on 10th and then waited till 14th October when i got only excuses from the Airtel Team that their team member were not well, they have having shortage of router, etc. On 14th afternoon, I raised a complaint with Airtel on [protected]@in.airtel.com and till date i.e. 24th Oct, the only update that the request is in progress and they are working on this. This kind of service level is not acceptable when timeline is attached for refund. It hardly takes 5 minutes to know the status of the completion of their work.
            I want my money to be refunded immediately.
            Airtel customer support has been notified about the posted complaint.
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              hensman
              Oct 24, 2020
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              Airtel — New broadband connection ecaf:[protected]
              While booking service support team didn't checked the service availability in my area but sales team forced to do the payment to start the process which to be completed in a day as per sales team; I had done the payment and submitted all my documents on the same day. Now i didn't get service for their service unavailability in my area and my payment is almost more than 15 days with no response for refund
              Airtel customer support has been notified about the posted complaint.
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                KarthiKeyan Venkatachalapathy
                Oct 24, 2020
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                Hi,

                I have recharged wrong number, could you please help to correct it.

                Please find the below information.

                WRC = [protected]
                TransID = Operator Reference Number[protected]
                Amount = 379
                Correct No. = [protected]

                Thanks,
                Karthikeyan V
                Airtel customer support has been notified about the posted complaint.
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                  Dear concerned Team,

                  On October 21th, 2020, i have made of RS.2828 payment twice as first payment got failed and amount also debited from my account. Hence paid second time. Both time amount got debited from my account. So totally i paid of rs.5656.

                  They told i got my amount refund max in 72 hours. So far my amount not got credited to my account. I paid through IDBI net banking, so i contacted IDBI customer...
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                  Rajib123#
                  Oct 24, 2020
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                  Not show digital sim swap in mitra app

                  Address: Vill+Po-Petbindhi.Gopiballavpur-ll, PS-Beliaberah.sub div. Jhargram.,
                  Website: Consumercomplaints.in

                  I do not get digital sim swap optoon in my lapu
                  Sim no [protected]..My business running loss..I decide to leave airtel if it is not activated..very bad experience from Airtel.....
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                  G
                  GYQa
                  Oct 24, 2020
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                  Address: Backside resendtiAl M block market gk1 New Delhi 110048
                  Website: Www.airtel.in

                  ROADS WERE DUG UP, pits as close as 3 steps from each other,
                  The Airtel guys have come, done Their work and left
                  No body cared to clean it up
                  Let alone Fixing the roads.
                  We park our cars on the side of the road now there’s Big pits and MALWA on the road side And Bricks stacked up,
                  where do we park our cars?? At Airtel office?

                  Location - M BLOCK market BACKSIDE, GREATER KAILASH -1 New Delhi -110048
                  Maybe the engineer incharge is Mr. Sarabjit from Airtel.
                  Airtel customer support has been notified about the posted complaint.
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                    bharti89
                    from ghazipur, Uttar Pradesh
                    Oct 24, 2020
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                    While appreciating the service, it is to inform you that the service of Airtel network at Bichom, NEEPCO Ltd(North Eastern Electricity Power Corp.Ltd, Govt. of
                    India Enterprise)[Sub of NTPC LTD] about 15 Km downstream side of Nafra town, West kameng, Arunachal Pradesh-790001 is completely
                    down since 20.10.2020, Moreover, sir we are not getting proper network since last one month as network is fluctuating (4G Speed) in the facility installed at our location.
                    kindly look into the issue at the earliest.
                    Airtel mob no-[protected]
                    Email id-vijay.[protected]@gmail.com
                    Airtel customer support has been notified about the posted complaint.
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                      Sujp2
                      Oct 24, 2020
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                      I applied for broadband connection on 17 October but till now no installation of broadband. Even if I call 121 everyone answer is will be solved in 24-48hrs but it's already 7days * 24hrs. All false print made and no request has been solved. Still waiting for the broadband to be installed.
                      Airtel customer support has been notified about the posted complaint.
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                        Aditya30
                        from Powai, Maharashtra
                        Oct 24, 2020
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                        Hello I'm facing problem in getting the connection. I was a proud airtel broadband customer around 5years back but after I shifted to my new home which is around 3km away from that old house(where it was available), I applied again for a new connection but the executives say that there is no line in ur area this is so unfair I was trying from last 5years and getting similar reply we have plenty of flats and houses near us I guess most of them are in need of a good broadband connection but airtel is refusing to put their line in my area.
                        This is a shame that airtel is neglecting there customers who were once a permanent one.

                        Address: p-207, maahinglaj nagar-B lalarpura Gandhipath west, Jaipur Rajasthan
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                          ABHILASH KUKDE
                          from Powai, Maharashtra
                          Oct 23, 2020
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                          I have ntw issue in my area in chandrapur Maharashtra pls solve my issue
                          Airtel customer support has been notified about the posted complaint.
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                            DINESH ANARASE
                            Oct 23, 2020
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                            Airtel Xstream internet service provider

                            I Mrs. Archana Dinesh Anarse, (Airtel Xstream Fiber ID [protected]). I am writing this Complaint because of worst service provided by airtel Xstream to me.
                            In second week of September I requested Mr. Sanchit Patil (Mob No. [protected], I suppose He is distributor of airtel Xstream) for installation of airtel broadband device. He installed Nokia wifi device and connected Xstream line on 24 sept 2020. He asked to pay rupees 5234/- to...
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                            Satveer Randhawa
                            Oct 23, 2020
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                            I have used Airtel DTH before 3 months, and discontinue, but they are daily calling me and asking sir what is the issue, why you have not recharged you DTH, while i have told them that i will never want your services in future and never call me again, but they daily called me 1-2 times in a day.

                            So take some action against DTH
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                              Address: India

                              I am user of Airtel from more than 12 years now. I am an NRI working in UAE and Visit my native in India once or twice a year. Which is delayed during current pandemic situation and from almost a year I have not visited INDIA back home. I had subscribed to a Airtel prepaid life time service SIM card when I was in India. My Mobile phone no is [protected]. It was explained to me by the Airtel Agent that I need to make a recharge of minimum...
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                              Pratiksha Anaji
                              Oct 23, 2020
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                              Hi, I made a transaction of Rs. 3268 on 16th Oct to Airtel. I got a message on 22nd Oct that the transaction was reversed but the amount has not been credited to my account yet. Please look into this issue.
                              Airtel customer support has been notified about the posted complaint.
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                                Maddila Nagesh
                                from Hyderabad, Telangana
                                Oct 23, 2020
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                                Hi Team

                                I have recharged wrong number [protected] with 598.
                                Please help me to get refund
                                Airtel customer support has been notified about the posted complaint.
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