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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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Airtel reviews & complaints page 271

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Neelkant Singh
from Noorpur, Uttar Pradesh
Oct 22, 2020
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I ported in my two numbers in airtel in family plan (I have two number + Airtel DTH). Since I ported in into Airtel I am not able to use the VoLTE service of airtel. I reported on 21 Sep 2020 regarding the issue and expected date was 29 Sep 2020. But issue is remained same. after this expected time was extended two time 3 + 3 working days but issue is remained same.
An Executive suggested me to replace the SIM, I did that, I replaced the SIM last week but issue is still same.
I called to 198, then executive told me that our technical team tried to reach you but you did not respond.
And executive told that SIM is VoLTE enabled but when I insert this sim in my mobile there is no option to enable VoLTE call, while I have a prepaid SIM of IDEA, IDEA SIM shows me the option to enable VoLTE call.
Why it is not available with Airtel SIM, are you sure that you are providing VoLTE service or are these services are specific?
During the call I am not able to use my mobile internet, as you are aware mostly peoples are working from home and phone and internet is a lifeline these days.
Due to this disconnection of internet during the call, I am using another phone with prepaid SIM and have spent extra money for the calls only while I have a good plan of Airtel with platinum member ship.
Why I spend extra money for call?
So, finally my question is this only when this issue will be resolved?
Will it be resolved before I port out to another operator?
Actually, I can't give more extension on this because you have taken too much time to resolve this tiny issue, I need the solution ASAP.
Airtel customer support has been notified about the posted complaint.
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    Koolz
    Oct 22, 2020
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    The company has charged me for the time of NO SERVICE. I was transferred and connection was uninstalled on 7 July 2020. It was reinstalled on 7 September 2020. Total amount is about ₹1800. The company refunded only ₹711.
    Airtel customer support has been notified about the posted complaint.
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      Vijaya105
      Oct 22, 2020
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      This is regarding your Tower near LIC office Razole 533244. The building in which is the only one which is 5 stories in your tower vicinity. My bed room gets higher emf due to the alignment of your antenna towards my bedroom. Can you either change your antenna alignment or operate at a lower sar because there are many kids below 7 years in this particular building.viz Dattatreya Avenu
      e. I know that temf is safe but what we are unsure is the effect on growing brains. We as a society should not contribute to the behavioral problems of our next generation. Thanks .
      I expect some response from you in a positive way.
      Airtel customer support has been notified about the posted complaint.
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        Jerry Fabian
        Oct 22, 2020
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        It has been more than two weeks since i have orders fastag from my airtel app. it is showing shipped, I have not received the fastag and they have not shared any tracking details
        Airtel customer support has been notified about the posted complaint.
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          v2mur
          Oct 22, 2020
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          Telephone no. 4983332 of airtel has been installed at my residence. we are paying around 1000/- per month for some old scheme and getting only 100 mbps speed where as we are supposed to get 200 mbps. Despite repeated complaints airtel customer care closes the call by saying that you ll be called back. Thus Airtel is cheating pn us by charging more money and not providing required services. Customer care informed that the airtel has kept this pending since 2019 and kept on charging more than the required amount
          Airtel customer support has been notified about the posted complaint.
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            Nishtha Belekar
            Oct 22, 2020
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            My airtel services stopped as it recharge session expired so i did my recharge from Airtel app, and it said that the recharge is initiated and the amount was debited from my account.[protected] this is my transaction id. Please resolve this asap. As i am not able to even receive the calls
            Airtel customer support has been notified about the posted complaint.
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              Sanjammy
              Oct 22, 2020
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              I accidentally recharged my number Instead of other number. I was using google pay, they suggested to contact operator. I have written an email as well. The text services says that
              “you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
              The number recharged was: [protected]
              Right no: [protected]
              Transaction id:[protected]
              Amount: ₹1498
              Date: 22.10.2020
              Airtel customer support has been notified about the posted complaint.
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                Archumj123
                from Bengaluru, Karnataka
                Oct 22, 2020
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                Hi Team,

                You people are stopped the service without reason which is not yet all acceptable. I have ported from Vodafone to Airtel then what is the use of porting if you do like this. No proper response from executive also if we call.

                I told because of Vodafone executive first port got cancelled and I lost 425rs and only for 10 days they generated the 163rs for post paid. Which is not acceptable. Why you people stopped the service I don't understand. I will go for another network.
                Airtel customer support has been notified about the posted complaint.
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                  Shiv Chethan
                  Oct 22, 2020
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                  I am not get invoice copy after installation
                  Airtel customer support has been notified about the posted complaint.
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                    bermiok
                    Oct 22, 2020
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                    Address: INDORE MADHYA PRADESH

                    For last many months the voice communication quality has gone down from poor to worst. The area in question is A B BYPASS ROAD proximity to SILVER SPRINGS TOWNSHIP, INDORE .
                    The glossy print & vibrant electronic ads will not actually sustain the BRAND VALUE in the long run for the Airtel company.
                    Company must give due attention to improve upon the quality of voice communication (which has become worst & practically of no use )rather than only concentrating on DATA communication.
                    Immediately look at & promptly resolve the issue, facing by users in location as mentioned defeating the very purpose o[censored]sing mobile phones for voice calls .
                    Airtel customer support has been notified about the posted complaint.
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                      PennyK
                      Oct 21, 2020
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                      Internet and network issue since a long time, not even able to make or receive calls.
                      WFH is impossible as connection disconnected, the reason why we bough router.
                      Rubbish service, need a resolution now urgently, costly plan and bad service.
                      Airtel customer support has been notified about the posted complaint.
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                        kartikkolwankar
                        from Powai, Maharashtra
                        Oct 21, 2020
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                        Resolved

                        FaceTime and IMessage not activating

                        Website: Airtel.in

                        I recently bought an iPhone and my FaceTime and iMessage services are not activating with my phone number, yet it’s working fine with my Apple ID.

                        I tried calling apple support to look into it, but all the settings were fine with the phone, so it’s definitely a technical snag at the carriers end.

                        They said that an amount should’ve been deducted from my account to activate the service, but...
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                        Sravani5
                        Oct 21, 2020
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                        Address: Chennai, India

                        I have Airtel broadband connection ( Rs.499 plan) as of today 21st October, 2020 in Chennai city. Speed should be up to 40MBPS

                        But from two weeks, speed went down to 1MBPS and even less sometimes. Raised a complaint but the technician did not give any update and DID NOT fix till now. Airtel app says that request is open. No response from Airtel.
                        I am doing work from home and it is very very difficult to even open Google website.
                        Airtel customer support has been notified about the posted complaint.
                        Oct 22, 2020
                        Updated by Sravani5
                        My Service Request number is[protected]
                        Oct 22, 2020
                        Updated by Sravani5
                        Today ( 22nd October 2020) no response from Airtel regarding fix .

                        Planning to switch to another internet services now.
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                          Kandula Anusha
                          Oct 21, 2020
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                          Address: Hyderabad

                          I'm unable to use my mobile network..and no service is displayed for my sim..
                          Airtel customer support has been notified about the posted complaint.
                          Oct 21, 2020
                          Updated by Kandula Anusha
                          No service for my SIM since from morning

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                            Mithu0001
                            Oct 21, 2020
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                            Airtel payments bank account number [protected] gift card purchase 15.10.2020 6:40 pm balance debit but gift card not received Airtel payments bank not halp me
                            Airtel customer support has been notified about the posted complaint.
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                              Kalpana 72
                              Oct 21, 2020
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                              I have recharged my mobile number through net banking for Rs.399 on 21st October 2020 and received an SMS with Transaction reference and the amount also got debited from the bank for which u received a message from the bank. But my mobile is not recharged.Till now I got no message regarding the recharge, although the amount has been debited from my bank account.
                              Airtel customer support has been notified about the posted complaint.
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                                dippin
                                Oct 21, 2020
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                                I recently brought up a new phone so when I changed my sim from old phone to new all my contacts were deleted.The contacts in sim were not backed up.kindly do the needful for further communication contact me on dipping.[protected]@gmail.com
                                Airtel customer support has been notified about the posted complaint.
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                                  Chpush
                                  from Hyderabad, Telangana
                                  Oct 21, 2020
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                                  Address: Hyderabad

                                  I tried many times by sending the PORT message to 1900 nutnot able to receive UPC code.
                                  If i call airtel executives they are telling that it is government problem...
                                  Please try to resolve my issue ASAP
                                  Airtel customer support has been notified about the posted complaint.
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                                    parveen Kaliramna
                                    from Powai, Maharashtra
                                    Oct 21, 2020
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                                    I add submitted a request to update email Id in my prepaid no. [protected] dated 18/10/2020, I also received a call from airtel side regarding confirmation o[censored]pdation of e-mail but still it is not updated, kindly resolve the issue.
                                    Email id need to [protected]@gmail.com
                                    Airtel customer support has been notified about the posted complaint.
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                                      jainpriya
                                      Oct 20, 2020
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                                      Last month mistakenly I did recharge for Rs. 550 via paytm on postpaid no. (which is prepaid no. now) and It has been around a month since i have received my refund.

                                      please refund my amount ASAP.
                                      Airtel customer support has been notified about the posted complaint.
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