Airtel Complaints & Reviews

I have used Airtel DTH before 3 months, and discontinue, but they are daily calling me and asking sir what is the issue, why you have not recharged you DTH, while i have told them that i will never want your services in future and never call me again, but they daily called me 1-2 times in a day.

So take some action against DTH

I am user of Airtel from more than 12 years now. I am an NRI working in UAE and Visit my native in India once or twice a year. Which is delayed during current pandemic situation and from almost a year I have not visited INDIA back home. I had subscribed to a Airtel prepaid life time service SIM card when I was in India. My Mobile phone no is [protected]. It was explained to me by the Airtel Agent that I need to make a recharge of minimum balance every month to keep it active. So every month I was making the recharges for minimum balances and even the main balance out of which the roaming rental for each month was getting deducted. Suddenly from last 3-4 days the sim stopped working for incoming/outgoing calls and currently, only SMS are receiving even the balance is more than Rs 500.

Its not possible for NRI, to opt for NRI packages for months for not using services. but, we need to keep the sim active as its mere mandatory to have mobile number nowadays for every financial and non-financial transactions we do.

Notably, this is not the first time it is happening to me. Earlier also I had got Mobile No [protected] which was made inactive by Airtel because of this same simple reason of not using the SIM for 90 days though I had balance on SIM and rental deductions were getting charged and at the end airtel raised their hand that they can not do anything. Even, after this had happened I went for Airtel again which was my mistake.

This time also I had kept sufficient Credit balance on my SIM, made monthly minimum recharges so that I could keep it active.

I simply request AIRTEL to look into the matter and provide a satisfactory service to NRI customers who trust them, which is lacking badly with Airtel as of now. Kindly let me know the status of my SIM card and advice accordingly on how to keep Airtel SIM with me for further use in India without any pain.

I hope I will get the resolution ASAP without pain in future.

Hi, I made a transaction of Rs. 3268 on 16th Oct to Airtel. I got a message on 22nd Oct that the transaction was reversed but the amount has not been credited to my account yet. Please look into this issue.

Hi Team

I have recharged wrong number [protected] with 598.
Please help me to get refund

I ported in my two numbers in airtel in family plan (I have two number + Airtel DTH). Since I ported in into Airtel I am not able to use the VoLTE service of airtel. I reported on 21 Sep 2020 regarding the issue and expected date was 29 Sep 2020. But issue is remained same. after this expected time was extended two time 3 + 3 working days but issue is remained same.
An Executive suggested me to replace the SIM, I did that, I replaced the SIM last week but issue is still same.
I called to 198, then executive told me that our technical team tried to reach you but you did not respond.
And executive told that SIM is VoLTE enabled but when I insert this sim in my mobile there is no option to enable VoLTE call, while I have a prepaid SIM of IDEA, IDEA SIM shows me the option to enable VoLTE call.
Why it is not available with Airtel SIM, are you sure that you are providing VoLTE service or are these services are specific?
During the call I am not able to use my mobile internet, as you are aware mostly peoples are working from home and phone and internet is a lifeline these days.
Due to this disconnection of internet during the call, I am using another phone with prepaid SIM and have spent extra money for the calls only while I have a good plan of Airtel with platinum member ship.
Why I spend extra money for call?
So, finally my question is this only when this issue will be resolved?
Will it be resolved before I port out to another operator?
Actually, I can't give more extension on this because you have taken too much time to resolve this tiny issue, I need the solution ASAP.

The company has charged me for the time of NO SERVICE. I was transferred and connection was uninstalled on 7 July 2020. It was reinstalled on 7 September 2020. Total amount is about ₹1800. The company refunded only ₹711.

This is regarding your Tower near LIC office Razole 533244. The building in which is the only one which is 5 stories in your tower vicinity. My bed room gets higher emf due to the alignment of your antenna towards my bedroom. Can you either change your antenna alignment or operate at a lower sar because there are many kids below 7 years in this particular building.viz Dattatreya Avenu
e. I know that temf is safe but what we are unsure is the effect on growing brains. We as a society should not contribute to the behavioral problems of our next generation. Thanks .
I expect some response from you in a positive way.

It has been more than two weeks since i have orders fastag from my airtel app. it is showing shipped, I have not received the fastag and they have not shared any tracking details

Telephone no. 4983332 of airtel has been installed at my residence. we are paying around 1000/- per month for some old scheme and getting only 100 mbps speed where as we are supposed to get 200 mbps. Despite repeated complaints airtel customer care closes the call by saying that you ll be called back. Thus Airtel is cheating pn us by charging more money and not providing required services. Customer care informed that the airtel has kept this pending since 2019 and kept on charging more than the required amount

My airtel services stopped as it recharge session expired so i did my recharge from Airtel app, and it said that the recharge is initiated and the amount was debited from my account.[protected] this is my transaction id. Please resolve this asap. As i am not able to even receive the calls

I accidentally recharged my number Instead of other number. I was using google pay, they suggested to contact operator. I have written an email as well. The text services says that
“you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
The number recharged was: [protected]
Right no: [protected]
Transaction id:[protected]
Amount: ₹1498
Date: 22.10.2020

Hi Team,

You people are stopped the service without reason which is not yet all acceptable. I have ported from Vodafone to Airtel then what is the use of porting if you do like this. No proper response from executive also if we call.

I told because of Vodafone executive first port got cancelled and I lost 425rs and only for 10 days they generated the 163rs for post paid. Which is not acceptable. Why you people stopped the service I don't understand. I will go for another network.

I am not get invoice copy after installation

For last many months the voice communication quality has gone down from poor to worst. The area in question is A B BYPASS ROAD proximity to SILVER SPRINGS TOWNSHIP, INDORE .
The glossy print & vibrant electronic ads will not actually sustain the BRAND VALUE in the long run for the Airtel company.
Company must give due attention to improve upon the quality of voice communication (which has become worst & practically of no use )rather than only concentrating on DATA communication.
Immediately look at & promptly resolve the issue, facing by users in location as mentioned defeating the very purpose o[censored]sing mobile phones for voice calls .

Internet and network issue since a long time, not even able to make or receive calls.
WFH is impossible as connection disconnected, the reason why we bough router.
Rubbish service, need a resolution now urgently, costly plan and bad service.

I recently bought an iPhone and my FaceTime and iMessage services are not activating with my phone number, yet it’s working fine with my Apple ID.

I tried calling apple support to look into it, but all the settings were fine with the phone, so it’s definitely a technical snag at the carriers end.

They said that an amount should’ve been deducted from my account to activate the service, but no amount has...

I have Airtel broadband connection ( Rs.499 plan) as of today 21st October, 2020 in Chennai city. Speed should be up to 40MBPS

But from two weeks, speed went down to 1MBPS and even less sometimes. Raised a complaint but the technician did not give any update and DID NOT fix till now. Airtel app says that request is open. No response from Airtel.
I am doing work from home and it is very very difficult to even open Google website.

I'm unable to use my mobile network..and no service is displayed for my sim..

Airtel payments bank account number [protected] gift card purchase 15.10.2020 6:40 pm balance debit but gift card not received Airtel payments bank not halp me

I have recharged my mobile number through net banking for Rs.399 on 21st October 2020 and received an SMS with Transaction reference and the amount also got debited from the bank for which u received a message from the bank. But my mobile is not recharged.Till now I got no message regarding the recharge, although the amount has been debited from my bank account.