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Airtel Complaints & Reviews

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Updated: Jul 7, 2026
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Airtel reviews & complaints page 271

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A
from Kāmārhāti, West Bengal
Mar 2, 2021
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I have recharged my mobile No. [protected] but it is not reflecting in my account. I am also not able to call any customer care centre to address this problem.
Airtel customer support has been notified about the posted complaint.
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    H
    HBY
    from Bengaluru, Karnataka
    Mar 2, 2021
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    I have already submitted a documents while purchase of SIM. Even though I have recived a message and again I have submitted a documents in Airtel store.still a issue is not resolved..
    Airtel customer support has been notified about the posted complaint.
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      N
      Nikhil Vemu
      from Noida, Uttar Pradesh
      Mar 2, 2021
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      I’m unable to change my registered email via 121. Please help me.
      Airtel customer support has been notified about the posted complaint.
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        C
        chandrusamy
        Mar 2, 2021
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        Address: AL RUWAIS,ABU DHABI

        Hi, this is chandru am an nri employee presently working in uae from last month .I have an problem about my airtel simcard (+91-[protected]) last 4 days my simcard not working & i checked with two different phones only shows the indication of no sim card, i need my airtel sim card again activate. What i have to do.Please solve my issues as soon as possible.
        Airtel customer support has been notified about the posted complaint.
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          P
          Pravee
          Mar 1, 2021
          Resolved
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          Resolved

          The only option to raise complaints regarding Airtel network issues is through the My Airtel App. But the surprising part is you need to be connected to Airtel network for you to raise the complaint.

          For eg: I had 1.45GB of Airtel Data on the last day of the expiry, and wanted to use it. However the data network was not working. So I connected to my Wifi(BSNL) using my other mobile, and try to access the app, while diagnosing it said " Connected to Wifi, please connect to the mobile network and try again".

          Will they provide me the data balance for use later, as they are not able to service the data before expiry.

          In an earlier instance, there was no network for calls also, and a similar issue. It asked me are you in the location where you are facing the issue, I selected No, and it said "Please go to the location where there is no network and try again"

          So, this is the best way to ensure that there are "ZERO" consumer complaints like the ad which says what others are hiding and Airtel is not. Obviously, no compalints can be raised.
          Jul 22, 2021
          Complaint marked as Resolved 
          This issue was never addressed. The only way to raise complaints is to use the app, which requires data/coverage. If you try to connect to a Wifi through tethering with someone else to raise the complaint, the app says connect to data and try again. Same with not able to make calls when there is not signal. So ideally how can anyone raise a complaint when there is no coverage in the location where the issue is occurring. This way they can claim that there are no consumer complaint. To site an example: my mom's phone was not having signal from many days in her area, and she called me from landline. so I called customer care number and chose the option: not able to make calls or access internet. The AVR automatically says your complaint is registered. Then I had to call from my BSNL number to register the complaint. So please anyone buying airtel connection, please ensure that you also have any other providers call and data with you so that you can raise complaints when your airtel is not working. Just thinking: Instead why not just take connection from an alternate provider so that you don't have to maintain 2 connections.
          Airtel customer support has been notified about the posted complaint.
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            B
            Baldev S
            Mar 1, 2021
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            Address: Headquarters in New Delhi
            Website: www.airtel.in

            Hi,

            Here Baldev Bharath S Mbl No.[protected] and Customer ID - [protected].

            Its to inform you that I have paid INR1449 for Airtel DTH installation through online on airtel DTH web site, but we didn't receive any service on the same neither refund.

            Reason:- As per our locality of airtel DTH operator in Yalahanka Informed through phone call saying that there is a problem from cable operator of our area and they are not leaving any other dth installer to our area to Install, hence your people where not visit to our house for installation even though after intimating the Idea of ours. so we asked for refund then the airtel people told to contact customer care for a refund. On the base of same till today 50 times I have called for customer care and several times discussed with manager levels as well, but still not yet got the refund on the same(they says that can't track the order).
            As per the scenario of law, those people should provide the service/goods if in case not, they have to refund the amount. but till today nothing has happened.
            Hence you please take this on a high priority case and resolve it ASAP. here its already completed one and half years by paying INR1449 to Airtel DTH.

            And attached the same all transactions details for reference and having all kind of proof for the same, request check on the same.

            Regards
            Baldev Bharath S
            Airtel customer support has been notified about the posted complaint.
            Mar 01, 2021
            Updated by Baldev S
            Head office address - Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II, New Delhi 110070
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              T
              Tannisha
              from Hāora, West Bengal
              Mar 1, 2021
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              For the last one month (February 2021) i am facing this issue where i am unable to clearly hear voice as it is being cut or cracked despite showing full network coverage. Please address this issue as soon as possible.
              Registered Prepaid Airtel Number- [protected]

              Hope to hear from you soon.
              Regards
              Your disappointed customer,
              Tannisha Bhattacharya
              Airtel customer support has been notified about the posted complaint.
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                S
                Shubham Jesaiwal
                from Deoli, Delhi
                Mar 1, 2021
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                Address: H.NO. : 325 / SEC - 30 , FARIDABAD , HARYANA

                Hi Team,
                I'm Shubham Jesaiwal airtel's platinum member. In my plan i've option to apply for airtel secure subscription but after multiple attempts my request is getting rejected without any reason even after sharing all the docs with complete details. Request you to please check and resolve the issue i even tried to connect with customer care but they told me that they cannot connect me to one assist customer service centre as they don't have option. I seriously didn't expected this service from airtel. I've been using airtel since ages but never got such experience. Request you to please resolve this issues asap.
                Airtel customer support has been notified about the posted complaint.
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                  G
                  gopal1356
                  from Brājarājnagar, Odisha
                  Mar 1, 2021
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                  Address: j.k.pur,rayagada,odisha

                  I am using Airtel sim from last 10 years and suddenly 1 day a message reached and showing sim card registration got failed. on that phase no network activity shown to me .i have used same sim in other mobiles and showing sim card registration failed. i have tried to take new sim on the same number but it was showing someone else name.
                  now i want this number [protected] back, which was my main number
                  Airtel customer support has been notified about the posted complaint.
                  what to do next, how can i get back my personal number. help required
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                    R
                    RaviPrakashReddyD
                    from Hyderabad, Telangana
                    Mar 1, 2021
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                    Resolved

                    Hi Team,

                    I have done 449 recharge to[protected] from my airtel app but I got failed notification till not received the refund.

                    Order Id:[protected]
                    amount: 449
                    recharge date: 16-Feb-2021.

                    my number: [protected].
                    Mar 3, 2021
                    Complaint marked as Resolved 
                    Emai: [email protected]. Cell: 7899002924 Transaction id: 6767186696384806912 Date 16-feb-2021
                    Airtel customer support has been notified about the posted complaint.
                    My issue not resolved. How come put a complaint as a resolved.
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                      A
                      ameer bahri
                      from Noida, Uttar Pradesh
                      Mar 1, 2021
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                      Address: Karnataka mysore

                      I have complained more than 8 times but still the problems hasn’t solved
                      Sab ke sab jhakk maar rahe hain company muft ki salary leke chale jaate hain
                      Every customer is important if you can’t give a best service you will loose many customers even i will change it to jio now a days it’s too better than Airtel
                      Airtel customer support has been notified about the posted complaint.
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                        C
                        Chuky
                        from Bengaluru, Karnataka
                        Feb 28, 2021
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                        Address: Civil Lines, near Allahabad High Court, Prayagraj

                        I would like to state that I am experiencing a disruption in connection frequently, even though the payment is always on time. When there is a disconnection, the people responsible for fixing it only make excuses, and due to this, I am unable to do my classes online. I am preparing to give NEET this year and being unable to take my coaching revision classes, is affecting me quite a lot. The date of this incident was from 1 February till 28 February. I am quite fed up with this. I would like to request you to kindly look into this matter.
                        Airtel customer support has been notified about the posted complaint.
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                          A
                          Aakaash Mishra
                          from Delhi, Delhi
                          Feb 28, 2021
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                          Since many days I am receiving unwanted messages and calls from credit mantry and from other.

                          I wanted to stop all this from every promotional sms and call.

                          [protected]
                          Airtel customer support has been notified about the posted complaint.
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                            J
                            Jaydipt
                            from Pune, Maharashtra
                            Feb 28, 2021
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra

                            Since day one, I am not getting speed they promised. I did pay in advance 5232 for 6 months connection. They promised 100MBPS speed but I am getting just 10MBPS, which is impacting my office work by large. They also said if I discontinue, I will not get refund, though they are promising to resolve but aren't resolving issue. I have recording of same where their senior member said that.
                            Apr 14, 2021
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
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                              A
                              Adityashrikhande
                              from Hyderabad, Telangana
                              Feb 28, 2021
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                              I tried 121 and *121*51# to get puk code but when i gave my date of birth it says incorrect
                              My number [protected]
                              Airtel customer support has been notified about the posted complaint.
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                                A
                                Alli6481
                                from Chennai, Tamil Nadu
                                Feb 27, 2021
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                                Address: K.kannadhasan Nagar , kodungaiyur 6th block

                                I ever just a waste network ever very very worse signal cannot make nay emergency call in phone and stay long in the call or internet . Such a worse worse network and how dare you give advertisement with no shame having a low graded network and ask for zero complain, where I see 50k+ complains not addressed properly.

                                You cover only certain area no signal In kaviarasu kannadhasan nagar 6th block, or in mudichur road madhanapuram nonsense...fed up of raising complain when you don't ever care about customers.

                                Why the hell you need photo and video just go do the field work and give better network
                                Airtel customer support has been notified about the posted complaint.
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                                  Avinash_18
                                  from Noida, Uttar Pradesh
                                  Feb 27, 2021
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                                  The internet consumption is very high, In simple browsing aslo 1.5gb
                                  data exhausted within 1 hr. Even if I follow all the norms of the data saving techniques which is repeated by the service provider.
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                                    name_
                                    from Raipur, Chhattisgarh
                                    Feb 27, 2021
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                                    Address: New Delhi, Delhi NCT, India. It operates in 18 countries across South Asia and Africa,

                                    Insufficient Balance in CW Account You shall receive new coupon on same value,
                                    order id BUYPRV_[protected]
                                    TRANCTION ID[protected]
                                    RS.399
                                    M.NO [protected]
                                    RECHARGE OPERATOR AIRTE
                                    Payment status :success
                                    recharge status :Failed
                                    Airtel customer support has been notified about the posted complaint.
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                                      mahek88
                                      from Bachhraon, Uttar Pradesh
                                      Feb 26, 2021
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                                      I m not able to open any site plz help me to recover this problem as soon as possible
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                                        G
                                        gijoe707
                                        Feb 26, 2021
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                                        Address: Chennai

                                        Complaint number:[protected]

                                        Requested for broadband speed upgrade since long time back. But customer care could not do so and says only 100 mbps is feasible in my area. Any request for local area server upgrade is not acknowledged. The local vendor and the Airtel manager says that it is not profitable to upgrade the servers to enable 200 Mbps. This is unfair for a paying customer. I am currently in 100 Mbps paying 799 Rs. I am unable to take advantage of paying little more and subscribing to higher speed and also convert to one airtel plan. I guess Airtel's 200Mpbs and higher speed advertisements are only in paper and in real not available.

                                        Sad.
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