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Updated: Nov 11, 2025
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Airtel reviews & complaints page 271

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L
Layi
Oct 12, 2020
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I've done recharge on 11th October on my phone no through Airtel Thanks app
I recieved the msg that "payment of 399 is done Order Id 6721************** you will receive order confirmation within 4 hrs"
Since then I haven't receive any message regarding confirmation also my Money from debit card deducted without crediting recharge
I want my money back or recharge my data pack
Airtel customer support has been notified about the posted complaint.
This message was sent by airtel
Kindly refund my money

Money deducted but not credited recharge - Comment #3746730 - Image #0
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    khusbu selarka
    Oct 12, 2020
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    Address: Borivali, Rahul Classic

    Hi,

    on 12th October 2020 i have recharged Rs.598 plan to my new (MNP) airtel SIM via debit card.
    the amount got deducted from my account. but plan didnt get recharge.
    Please look and help to resolve the same query.

    Recharge Receipt Details
    Order ID :[protected]
    Paid by:- Axis debit card.
    Airtel customer support has been notified about the posted complaint.
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      S
      Sankaran Srinivasan
      Oct 12, 2020
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      Address: Bharti Airtel Limited, No 55, divyashree towers , Bannerghatta Road Bangalore - 560029

      I am a senior citizen, aged 72 years. I am using postpaid Airtel Mobile number [protected] Airtel Relationship Number is [protected]

      While paying mobile bill on-line on 26th August 2020 as against the bill amount of Rs. 352.46 (Rupees Three Hundred and Fifty Two and Paise Forty Six), the payment has been made as Rs. 35, 246 (Rupees Thirty Five Thousand Two Hundred and Forty Six) due to missing the decimal inadvertently. Bank Transaction Reference CUBBP[protected]; Airtel E-Receipt Number[protected]

      In spite of making repeated complaints with Airtel Customer Service and also raising the complaint to the Appellate Authority, Airtel is behaving as a third rate company by denying refund of the excess amount paid against their bill.

      I request the intervention of your good offices to instruct Airtel to make the refund with immediate effect with penal interest @ 18% per month,
      +1 photos
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        P
        Priya Tyagi 01
        from Dharwad, Karnataka
        Oct 12, 2020
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        Number hacked

        I am using Airtel number [protected].
        As it is corporate number, it is used for promotion and available on sites.

        I found something strange since 9 th Oct. Someone did shopping from my Ajio wallet for Rs. 6000 . I even did not received any confirmation SMS .
        This person hacked my Airtel account and logged in my Ajio account through OTP which he is using since 9 th October. He is accessing SMS services of my number....
        +1 photos
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        Priya Tyagi 01
        from Dharwad, Karnataka
        Oct 12, 2020
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        Address: India, A 134, lajpat Nagar, Sahibabad, Near Laxmi dairy

        I have an Airtel phone number 954001**** As this number is used for corporate promotion. So it's available on sites as well.
        Since 9 th October, I found something strange.. someone hacked my Ajio app account . Used my wallet amount of Rs. 6000 for shopping. Then I have checked and notice since 9 th October, I have not received even single message on my phone.

        This person hacked my number and any OTP and any other confirmation, I never get and he get all the sms of my number.
        I found he added his address in my Ajio account and ordered articles for Rs 6000, which I have in my wallet.
        As I was not getting any OTP and SMS for order confirmation, he easily did shopping from my number.
        You are requested to take legal action against him as he is fraud. I have taken screen shot of address he mentioned for delivery of items.He also mentioned one number. Kindly take strict action against him. So that he never do this to any other person.

        Also kindly airtel please do needful. I am not receiving single messages since 9 th Oct..

        Thanks & Regards
        Mrs. Priya Tyagi
        [protected]
        +1 photos
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          S
          soumyo sarkar
          from Kolkata, West Bengal
          Oct 11, 2020
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          Address: howrah

          I am soumyo sarkar, i used airtel ph no [protected], we live in howrah podrah 711109 podrah baroary tala .satyen bose road west bengal. the service of airtel is very bad and i called airtel service center for help but they can't help me . i need well network for video chat with doctor, kindly repair this i need well network,
          Airtel customer support has been notified about the posted complaint.
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            R
            Robin Kad
            Oct 11, 2020
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            Worst and extremely bad service from airtel and his company and its customers care perosna
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              B
              Bhavy Khatri
              Oct 11, 2020
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              I paid amount yesterday(10/10/2020) on airtel but that got debited from the bank but recharge not done. Now the problem is airtel doesn't have a good customer care service and they are not responding. I just would like to get my refund back.
              Airtel customer support has been notified about the posted complaint.
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                A
                AkshayDahale
                Oct 11, 2020
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                Hi,

                This is regarding the new connection applied for.
                The DTH customer ID number is [protected] .
                and DTH order number is 53403539.

                Due to some reason connection could not be established at my home.

                So, I requested Airtel Xstream Dish to please cancel the connection and refund the amount paid by debit card to my concerned account.

                Please note that the DTH is not installed/activated.

                The details are included:

                Regards,

                Name: Akshay Arvindrao Dahale
                Addres: Sarang J504, Nanded City, Pune 411041

                The DTH customer ID number is [protected].
                The transaction Id is[protected].

                Communication with customer care is done on 09/Oct/2020 but has not get any acknowledgement from them regarding the disconnection and refund.

                Customer service is also very poor.
                Airtel customer support has been notified about the posted complaint.
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                  M
                  Oct 11, 2020
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                  Address: India

                  My Mobile number [protected] has been 'inactive' as I am overseas. I want to get it activated. Recharging from net banking and thru the airtel app returns as 'payment failed'. Kindly resolve
                  Airtel customer support has been notified about the posted complaint.
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                    R
                    Raju Nawani
                    Oct 10, 2020
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                    Address: Pocket A-49B Ashok Vihar Phase-2 Harihar Apartments Delhi-110052, Pocket A-49B Ashok Vihar Phase-2

                    [protected]
                    Raju Nawani
                    Bill due on 14.10.20
                    999 added for Amazon yearly subscription which was not provided not informed not requested by me. It should be removed and generate new bill
                    Airtel customer support has been notified about the posted complaint.
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                      agni1980
                      Oct 10, 2020
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                      I use Airtel Dongle for Wifi. Every month I pay my dues on time. Airtel time to time stops working or slows down speed and now the Airtel app is not working... I have complained numerous times and sent emails. Just got some stupid calls but no resolution... this way my payment date has arrived but I cannot pay the bill. These cheats in Airtel will charge late fee and once I pay the higher amount they fix the app after so much of pain. This is a story of every a few months. Why cannot appropriate authorities take note of this and make sure Airtel is not able to cheat us poor customers who have no place to go for resolution???
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                        Raj Ashok Mhatre
                        Oct 10, 2020
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                        Address: Village - kopar , post - Johe , taluka - Pen , dist - Raigad , state - Maharashtra , pin code - 402107

                        Sir, it has been 5 months since I've not been able to browse or use internet . I've register about 5 complaints since May 2020. Everytime I contact to customer care service of airtel they some date and ask me to wait for 7 days 10 days but problem is still going on. I've to attend online lectures and I've not been able to do that . In my village there isn't any service of broadband so I don't have any other options but to stick with the mobile data. I've to go out of the village just for attending lecture in open farms . It's so frustrating . Recently I've register a complaint on 6th of October and they asked me to wait for 2 days it's 10th October now but problem is still there. Apart from this my sim card suddenly stop working and I'd to pay 100₹ instead of 30₹ which is normal charge if in case of sim stops working.
                        Sir I hope you solve the problem and many people around here having the same problem.
                        And about calling it gets disconnect suddenely and sometimes the person with whom I'm talking unable to hear my voice even if he and me was in network.
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                          Jyotiska Das
                          Oct 10, 2020
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                          So the Rs.598 pack started today so I should have got 3 gb of data . But when I checked right after midnight it shows I have 0 mb of data left. How ? And I had 4 1gb data coupon to use. I used 3 then how is it showing that I used all of them ? Compensate me for the loss of data
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                            D
                            D k sharma29
                            from Delhi, Delhi
                            Oct 10, 2020
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                            Address: gurugram
                            Website: airtel payments bank

                            Though air-tel makes a lot of fraudulent ads about solving the complaints of its consumers but in fact they are the biggest cheats in whatever endeavor they are engaged in !

                            Recently I deposited Rs 558 +558 via UPA for which they acknowledged the receipt with UPA reference number, but not credited the amount to my wallet, as someone at theirs has embezzled the amount and they are trying to cover up the fraud at their end by not crediting my wallet and causing me financial loss and trauma!

                            They are so shameless that I have tweeted about this fraud at their twitter handle but despite making false promises too look into the matter nothing has been done so far!.

                            I have tweeted to their CEO Sunil bharti Mittal but he too is sleeping over It!

                            I fail to understand that UPA is a very transparent system and reference no too is visible to them but still they are trying to embezzle my money.
                            I am enclosing the screen shots of messages received from my bank for ready reference as well as messages and acknowledgements received from them I have deliberately not shown my phone number to avoid fraudulent jamtara like calls
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                              vishwas.indian
                              Oct 10, 2020
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                              Address: Runwal Regency, Near Kishore Industries, Majiwada, Thane

                              Submitted PORT IN request 1 week before from Vi to AIRTEL for 2 numbers, out of which 1 got ported successfully, while other is NOT registered on NETWORK since last 2 days. There is no reply from Vodafone as well as AIRTEL.
                              Vodafone is least bothered for OUTGOING customer, but atleast AIRTEL must resolve the case for NEW customer into their family.
                              Don't know whom & where to approach, can TRAI help into this ??
                              Pls revert...

                              Thanks

                              Vishwas W. Bhake
                              Airtel customer support has been notified about the posted complaint.
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                                Mahesh Pamulapati
                                Oct 10, 2020
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                                I have recharged my Airtel mobile number with 201 rupees and money got deducted from my bank account but three charges failed I haven't got any refund from Airtel. the proof that my recharge is failed is attached... and Transaction ID number from the Airtel is[protected]
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                                  ravikumar2020
                                  Oct 10, 2020
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                                  Address: WARD NO 16 LAXMIPUR MOHALLA madhepura bihar

                                  Dear sir
                                  maine airtel walo ko compalint kiya lekin abhitak issue resolve nhi hua
                                  complaint no- C4GSP[protected],
                                  C4GSP[protected].
                                  REGARD
                                  RAVI KUMAR
                                  [protected]
                                  WARD NO 16
                                  LAXMIPUR MOHALL
                                  MADHEPURA
                                  852113
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                                    shashidharsls
                                    Oct 10, 2020
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                                    Hi,

                                    Recently Airtel has put one pole right infront of my site.

                                    I am planning to construct my house now and this pole, will obstruct both construction and drive way to my house.

                                    Ideally such poles should be in right in between 2 houses, so that it does not obstruct anyone. Since my site is empty, you cannot put it there and trouble common people.

                                    Please get it moved asap.

                                    Address ::
                                    1st Main, 6th cross, Talakaveri Layout, Basavanagar,
                                    Bangalore.

                                    You can contact me at [protected]

                                    Regards,
                                    Shashidhar
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                                      Rocky.b02
                                      Oct 10, 2020
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                                      Yesterday I had recharged my mom's airtel number with my airtel thanks account. The recharge was unsuccessful and it was written that ' if your amount is debited, the recharge will be done or you'll get refunded within 5-10 mins. ' now when I am checking the transaction history, it's not showing any such transaction. And this makes me more frustrated!!
                                      Airtel customer support has been notified about the posted complaint.
                                      theifs
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