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pl. send compleate details of my last month bill.
my no is [protected].

Aug 13, 2020

Complaint marked as Resolved

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Vivekanand S Guggari

from Pune, Maharashtra

Hi, I had taken a plan from one of the Airtel Agencies from mumbai. The celebration 399 plan. It was told to me that CLIP Charges are free, (No. [protected] - Amrapali) but in the first bill the same was charged. On enquiring to Airtel, they said it was an offer which got expired. The agency had not told me the same. An Airtel Executive called me and asked me to switch over to another plan and Airtel again charged me Advance rent. The Airtel executive waived off the earlier charges (which was expected from Airtel) with a promise that in the new plan, CLIP charges would not be there, and if I'm charged, not to pay the same. Next month bill had clip charges again. I did not pay the same for 2 months. And in the 3rd month my outgoing calls were barred. I had to make urgent calls to office and personal calls as well. I spoke to an Airtel executive on 21.10.2007, and she asked me to lodge a complain, and told me that airtel services would be activated in the next 8 hrs maximum. Now it is more than 36 hours and I'm unable to call, call centre from my cell and neither am I able to call from a Landline. I'm not in Mumbai and am in Pune. Again 2day (22.10.2007 6:00 p.m.) when I'm calling the call centre at Mumbai, an executive by the name of Ejaz, asks me to call the call centre no. and gave me a telephone no. with the password, it is not accepting the password and the line is getting hanged up. I've already spent more than 50 rupees on STD Calling from pune, from the Airtel SIM also am unable to get in touch with the call centre, and the call centre executive is not ready to help me with the same. Please help.

divakara rao

from Hyderabad, Telangana

pl. send compleate details of my last month bill.
my no is [protected]

vivek rairker

from Delhi, Delhi

i'v been charged Rs. 338 .when i asked for my charged amount customer care executives were unable to do so.they even dont talked with me in details...my number is [protected] its from bokaro Jharkhand.i dont know why airtel put customer care executives if they dont know how to take care of complaints.and the recent person among the customer care executives started sayin "u know whom u r talkin with" yes this is the exact statement he given.that bloody guy dont know how to talk with customer.must b working through reference.

K Srinivasa Sudarshan

Friday i visited airtel site for unsubscribing from my hello tunes and in the site i saw a toll free no [protected] (http://www.airtel.in/ent_common.aspx?path=1/6/6/6/75/42).But i was charged for that particular call.When i complained in customer care i was promised that my money will be credited within 24 hrs.But till today i hav made 4 calls to customer care but all people are very strong in words rather in action.I request to take necessary action for this very poor service.

SUBHASH B PATIL

from Bengaluru, Karnataka

Airtel 399 plan — DELAY AND NOT RELIABLE SOURCE OF AGENTS

HELLO

SOME ONE IS THERE TO HEAR MY COMPLAINT?

DO U KNOW THAT I AM USE UR AIRTEL SERVICES FROM LAST 5 - 6 YEARS WITHOUT HAVE ANY MAJOR PROBLEMS BUT NOW WHAT U HAVE DONE ? JUST ONLY INCREASED UR CUSTMER NUMBERS AND WHAT ABOUT THE SERVICES !

DO U KNOW THAT UR AGENTS ARE SO BOUGS AND I THINK THAT UR COMPANY IS ONE OF THE REAPUTAED COMPANY IN INDIA AND UR ARE APPOINTING SO THIRD CLASS PEOPLES FOR MARKETING UR PRODUCTS.

I HAVE WORST EXPERINCE O[censored]R ONE OF THE AGENT I.E. APPC O MARKETING.

ONE OF THE REPRSENTATVIE CAME TO MY HOUSE ON 29/12/2007 ONE YEAR BACK AND SO KINDLY HE MADE ME FOOL AND PUT ME IN HIS POCKET BY GIVEN INCORRECT AND INCOMPLETE INFORMATION AND SUBSCRIBE 4 CARDS AND AFTER MAKING SO MANY EFORTS NEITHER THAT PERSON IS TRRACEBLE AND OUT OF FOUR NO. ONLY 3 ARE STARTED BY HUGE EFFORTS AND STILL ONE CONNECTION I.E. [protected] IS NOT ACTIVATED BECAUSE OF ONE DOCUMENT WE ARE READY TO COMPLY BUT NO ONE IS COMING TO MY HOUSE TO COLLECT NOR THEY ARE GIVING THEIR ADDRESS TO ME TO CONTACT THEM.

AND NOW THE SITUTATION IS THAT I AM NECESSARY PAY CHARGES OF MY EARLIER 4 NO. WITH THESE CURRENT 3 NO. NOW I HAVE DECIED TO LOGDDED A CRIMINAL AS WELL AS CIVIL COMPLIANT AGINST THAT PRADEEP FROM APCO AND U BEING A PRINCIPAL COMPANY.

SO THIER IS TIME I[censored] WANT TO RACTIFY UR SEL[censored]R WELCOME WITH MONETARY COMPENSATION OTHER WISE UR GOING TO LOOSE UR BEST CUSTOMER AND WILL FACE LITIGATION THIS IS NOT A THREAT BUT BY FEELINGS AND VIEW ABOUT U.

I HOPE U WILL DO NEED FUL

THANKS

s.venkat kumar

from Palghat, Kerala

i am in chennai the service of airtel showroom in chennai is too wrost i am staying in chrompet the chrompet airtel showroom service is too wrost , they are not answering properly. my cell no is [protected], every month they are disactivating my mobile , the representative for collecting the bill is unproper.i am a business man , u pls check my mobile bill i am getting lot of incoming calls . for the past 8-10 years i am using the same nos.
the chrompet airtel showroom is too wrost .pls check it out and solve my problem immediately.

yogesh kumar singh

from Gurgaon, Haryana

Dear sir i have logged a complain regarding the static IP and i have fullfill all the pliminary formalties but your Technical team is not concerning to resolve this issue.and your tech. team incharge Mr. Mohit is not giving me proper responce and also not picking a phone. it my humble request to you that plz resolve this issue as soon as posible.
Thank you
Regards
yogesh kumar singh

yogesh kumar singh

from Gurgaon, Haryana

Dear sir i have logged a complain regarding the static IP and i have fullfill all the pliminary formalties but your Technical team is not concerning to resolve this issue.and your tech. team incharge Mr. Mohit is giving proper responce and also not picking a phone. it my humble request to you that plz resolve this issue as soon as posible.
Thank you
Regards
yogesh kumar singh

firoz khan

from Mumbai, Maharashtra

Dear Airtel Team,

My self firoz khan from Jodhpur (Rajsthan). I am very disappointed about airtel poor service. due to my complaint on dated 01/03/2008 to till date. I have apply for hello tone on dated 01/03/2008 and Rs/- 50 is debited in my a/c but till date on my cell no hello tone activeted .I have complain to airtel customer care many time but no body give any responce.

Kindly revert me on my sell or e-mail id.

rgds
firoz
[protected]

Satheesh Kumar.S

from Chennai, Tamil Nadu

Regarding Airtel Mobile Office, I have given many complaints and feedbacks.

First of all, try to teach the Customer care representatives how to speak with the Customers.
Every time, they are disconnecting the Call while Complaining. Harish, Rajendar.. and many persons doing like this. after 2 or three attempts, 121 customer call has been blocked. (why you are blocking the calls. Are you afraid of the Customer).

Never try to cheat the Customer. Without the Customer, airtel will never grow with the advertisements.

Ok I will come to the Complaint.
I bought the New Tamil Nadu Airtel Number (my old number was bangalore number).
I activated one month Airtel Mobile Office for Rs.375. For the Rest of one month, I mad the complaint regarding the internet access. The service was toooo toooo slow. just 1 or 2 kb per second. I have used Vodafone Internet and RIM internet. They are providing upto 7 to 10 kbps. Airtel not providing atleast 5kbps.

Very slow. If we type any web address, we can have a te and come., then only the site will be opened. I have given the Complaint at January. after the complaint they deactivated my 121 customer call number.
(Have you tried this. This will happeb to each and EVERY CUSTOMER. If you give any complaint, your 121 service will be de activated. After that I started giving complaint to activate 121 call. 2 weeks gone. After that 121 has been activated. Later i have given one more complaint about Airtel mobile Office. They refused to solve the Problem. And the Validity for the Mobile Office has been Over. Always I am getting the error asd "Communication Failure".

So what's the use of 375 Rupees. Hmm. What are you doing? Are you cheating us..

Then one more thing. Last Tuesday I activated One Week Mobile Office. But the same problem was their. After opeing 5 or 6 pages, .. i am receiving this error as "Communication Failure". (I am remembering that I am having the full coverage. i am in the Center of the City at Coimbatore. The Area Name is 100ft Road, Gadhipuram). If we download any files/ videos or pictures, the Success Ratio is lesser than the Miss ratio. 40% of downloads are getting Success. And if we download a large size file (for example 2 Mb). Every body know how the speed is. I already mentioned the speed is lesser than 4kbps. Every time, the download skipped at thje middle, and giving the error as "Communication Failure. Contact the Service Provider".

I made the call to the customer care representative, he transferred the call to the technical team. They told the final decision as "We are not able to do anything regarding this error. and we are not responsible for that". this answer was told on April 21st after 10pm.

Again I made the call and the person named "Harish" talked with me. I told everyting from the top to bottom, but he disconnected the call. Every body doing like that, always disconnecting the call.

For Example, try to check Vodafone Network. See how they are talking with the Customers. how Nice. Air tel always using the word as "I am sorry. I am sorry". Whats the use in asking Sorry.. There is No use. Take the Action. Dont ask dummy sorries.

Airtel Live GPRS is also in this catagory. it alsways shows the Error "Invalid gateway Response" or "Connection Failure. Contact your operator Service, if the proble Persist".
Regarding that i given two more complaints. they put my complaint in Dust Bin. (i think).

This is to inform you, I am mentioning this to solve my complaint. Otherwise, I will publish this in Consumer Complaint Webpage.

KULDEEP SINGH

from Mumbai, Maharashtra

Airtel — Waiver and not giving details of charges

Sir my number is [protected]. I have been charged extra charged rs 500 and there is no details given to me. When i request them to waive these charges and send me the detail they denied. So kindly help me out to get waiver of Rs 500 and send me the details.

thanks

sankar

from Hazaribagh, Jharkhand

hi

This is to inform you that i purchased sim card at avadi the card price is Rs;52.
my cell no is [protected] purchased on 21.05.2009.as per your pakag say s local sms 0.50 pais.past 1 week my it takes sms for rs;2 and picture message rs.3 it is reducluse.i tryed customer service 121 no responce pls do me needful.otherways i have to cancel the sim.see don't waste my time and ur time .
thanks
sankar .s

imrafikhan

from Indore, Madhya Pradesh

airtel is poor service poor poor ...
very poor...

muthukrishnan2090

from Delhi, Delhi

May 10, 2011

way the representative treat customer is too bad... they are considering customer as their servant especially one who sits in 1st counter(postpaid to prepaid counter)

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Hi,
This is Amit Yerunkar staying in Mumbai. I purchased the Mobile Prepaid card of the "Airtel Everywhere" lifetime sevice pack on the 11th of November in the Erla, from Classic Comunication shop (Vile Parle, West) Of Rs. 999 with new sim card of Rs. 100 of no.[protected] for mobile no. [protected] by submitting all the eligible documents for varification in the name of the my father on 12 November. There is only Rs. 10 talk time for first time so, I was made recharge of 100 Rs. at the same time in the same shop.
The person named Mahesh a operator who made activation from that shop was told me that check the balance the amount on 123 and my card will activate with in 5 min. But now todays are gone no activation done by AIRTEL till. Whenever i tried to make SMS or call from mobile only one message is given by Airtel that my service is not active and please call on [protected] for activation of card. I tried so many times to call and take help of AIRTEL Consumercare No. But not any good respond from them, just ringing phone. And the person "Mahesh" is also not giving good responce to me about my complaint.
I think AIRTEL not having staff to care the consumer's requiredments, there are only want to make fool to people using famous celebraties for their service, and capture market of telecom. They have very poor, sory not poor worst service provider in World.
If i was know that they have such bad service to cosumer i was appraoch to other service provider. Now I am looking for AIRTEL GALARIES for consumer care service, if any one know about the Service Provider near Andheri , please give me address so I can go overthere and enquire about it.
In short I want to blame AIRTEL but, approch have to make friendly towards consumer and give them proper guidance, i[censored] can't it's very shy to say to me
"Your company that you can't do good public relation with normal consumer, You change slogan to Expoide Yourself instade of Express Yourself. ".

Thanks,
Amit

Aug 13, 2020

Complaint marked as Resolved

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swapnil.mukund.kamble

from Delhi, Delhi

i[censored] r using airtel my friend then be ready to face these type of problems, because after ur balance is been deducted then i[censored]r calling customer care 100 times then also u r problem is not going to be solved. The standard answer u will get is u r problem will be solved within 48 hrs. and forget abt u r balance dont waste u r more energy and time in debating with the cust care executives bcoz they are used to it and pls do not abuse them r they can activate any service from their system without ur consent for which more bal will be deducted .The best way of getting rid of this is take the benefit of no. portability and change ur operator service.Because using AIRTEL is a crime.I would like to suggest airtel instead of increasing and fighting for spectrum pls pay attention to ur customer services first

chak_sidh

from Pune, Maharashtra

Airtel is doing fraud. They discountinued the service of my prepaid monile which had a balance of Rs.900 and forfeited the money. Don't go for Airtel connection, they are fraud. They will give you sim very easily and after few days, will steal your balance money

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Hi This is Balamurugan. I am Working in a Software Company.
In my Home town air tel Network is very Worst.It means that they giving the small bandwidth to the network. So if the mobile is in inside the Home the mobile did notr receive the signals due to the low bandwidth. Many of the peoples were switched to another network like Aircel,Bsnl etc. If the same problem continues rest of the airtel Prepaid customers also will switch over another Network. Please Take a action to that Problem . The below address is in the Airtel Network.

K.V.Kuppam

Katpadi TK,
Vellore Dt
Tamil Nadu

Aug 13, 2020

Complaint marked as Resolved

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raodss

AIRtel network not good singnal Quality at 8.pm to 9pm and no connect other phones, Nandyal.

raodss

AIRtel network not good singnal Quality at 8.pm to 9pm and no connect other phones, Nandyal.

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I am unable to get my international roaming details which i have used. I have just used it for couple of minutes. The charges which they are mentioned is not realistic. None of the customer care executives helping. You can see the following mail conversation. they have given me irrelavant answers. All of a sudden they have stopped responding

Hello,

As per our teleconversation I am forwarding the mail conversations with your customer service executives. I request you to go through each and every mail care fully. You will understand how carelessly my queries are answered. Please resolve the same.

Raghunandan K

-----Original Message-----
From: [protected]@airtelindia.com [mailto:[protected]@airtelindia.com]
Sent: Monday, October 29, 2007 11:10 PM
To: [protected]@balendura.com
Subject: Regarding your mobile number [protected] [REF:[protected]]

Dear Mr. Raghunandan,

Thank you for contacting Airtel.

As I understand you had expressed concern over the GPRS charges during international roaming facility for the invoice dated 12/10/07 for your Airtel number [protected].

We understand your concern and will work together to resolve your issue.

Kindly be informed that the same has been charged as per the service provider tie up with the Airtel network.

We would like to inform you that the amount of Rs. 4652.59/- has been charged based on the GPRS usage in the International Roaming on the other service provider. Please to be informed that the GPRS usage would be charged based on the International Roaming charge and based on the logged on network tariff charge.

Further, with regard to the concern over the inability to open the link, we understand your concern and will work together to resolve your issue.

We kindly request you to insert the below mentioned link in the URL box to view the details

Click here for tariff details of International Roaming.

http://www.airtel.in/InternationalRoaming_Postpaid.aspx?path=1/6/7/12/63

Kindly be informed that there is current outstanding amount of Rs. 6,053.15/-.

Alternatively, you could just dial -*121*11# to know your outstanding amount and dial *121*13# to know your invoice amount in future.

We kindly request you to clear the outstanding amount before the due date to avoid barring of the outgoing call facility and late fee charges.

If you need any clarifications kindly call us at 121 (toll-free), we will be glad to answer your queries.

Regards,

Premalatha
Customer Support Service
Airtel

---- Original Message ----

Hi,

Repeatedly I am getting the same answers from you I think none of you want
to see the below conversation. This is the total waste of time. I have gone
thru your web site, and found that the tariff which you have mentioned and
usage I have made is not tallying. I feel pity that Nazreen have not read
my
mail properly, the answer is just a cut paste. Please give me some
responsible person's contact in accounts department so that I can speak to
them directly, other wise I will have to take the help of consumer court.
Please read my mail conversation below.

Raghunandan K
[protected]

-----Original Message-----
From: [protected]@airtelindia.com [mailto:[protected]@airtelindia.com]
Sent: Sunday, October 28, 2007 8:20 PM
To: [protected]@balendura.com
Subject: Regarding your mobile number [protected] [REF:[protected]]

Dear Mr. Raghunandan,

Thank you for contacting Airtel.

As I understood you had concern over the GPRS charges during international
roaming facility for the invoice dated 12/10/07 for your Airtel number
[protected].

We understand your concern and will work together to resolve your issue.

Kindly be informed that the same has been charged as per the service
provider tie up with the Airtel network.

We would like to inform you that the amount of Rs.4652.59/- has been
charged
based on the GPRS usage that was done while you where in the International
Roaming. Please to be informed that the GPRS usage would be charged based
on
the International Roaming charge and based on the logged on network tariff
charge.

Alternatively, you could also view the details through our website
www.airtel.in.

Regards,

Nazreen
Customer Support Service
Airtel

---- Original Message ----

Hi,

This is not the answer to my queries every time you are repeating the same
answers. You can just compare the two emails which have been sent to me
it's almost the same. My question here is The Duration/Volume which you
have mentioned in international roaming bill is too high where in I have
just logged in to check the mail and I have not downloaded any thing.

I am repeatedly asking the same question that Duration/volume is calculated
on what basis???? Once again I sincerely requesting you to not to suggest
me to look into your lousy web link, I am facing the same problem (SERVER
ERROR). I feel, to make your customer aware about the tariff is your part
of responsibility so please help me I don't have time waste on these issue.
Please note that this is company paid connection and hence they are now
asking for clarification. Until then my company is not making any payment.
If at all payment is done which will be deducted from my account, which I
am not going to entertain. Either you give me the clarification, or give me
the realistic bill, I hope there is lot of discrepancy in the bill you are
not helping the customer, other way it is just fleecing a customer. I think
in our company we have more than 100 Airtel connections. Keeping these
things in mind, I request you to resolve the issue in the next mail. Please
do not make me to reply.

Raghunandan K

[protected]

-----Original Message-----
From: [protected]@airtelindia.com [mailto:[protected]@airtelindia.com]
Sent: Saturday, October 27, 2007 10:01 PM
To: [protected]@balendura.com
Subject: Regarding your mobile number [protected] [REF:[protected]]

Dear Mr. Raghunandan,

Thank you for contacting Airtel.

You had expressed concern over the GPRS charges during international
roaming facility for the invoice dated 12/10/07 for your Airtel number
[protected].

We understand your concern and will work together to resolve your issue.

Kindly be informed that the same has been charged as per the service
provider tie up with the Airtel network.

We would like to inform you that the amount of Rs. 4652.59/- has been
charged based on the GPRS usage that was done while you where in the
International Roaming. Please to be informed that the GPRS usage would be
charged based on the International Roaming charge and based on the logged
on network tariff charge.

Further, with regard to the concern over the inability to open the link, we
understand your concern and will work together to resolve your issue.

We kindly request you to insert the below mentioned link in the URL box to
view the details

Click here for tariff details of International Roaming.

http://www.airtel.in/InternationalRoaming_Postpaid.aspx?path=1/6/7/12/63

Regards,

Premalatha

Customer Support Service

Airtel

---- Original Message ----

Hi,

I am very well aware that the charges are against the GPRS usage while I

was

in international roaming. My question here is where the details of the

charges you have mentioned are????? For example, why is the usage

Duration/volume is high when I was in international roaming on what

basis???

I am repeatedly expressing that the network to which I log on is not a

matter to me, but at the same time I am using your Airtel data card, hence

it is your duty to collect those details of your partner's charges and let

your customer know. However unfortunately the link which you have mentioned

in the below mail is saying "THE PAGE CANNOT BE DISPLAYED". This shows your

irresponsibility in handling the customer, I am extremely sorry to use this

word but I am helpless. You have been no where help full to me because I am

attempting all your instructions very sincerely.

Raghunandan K

[protected]

-----Original Message-----

From: [protected]@airtelindia.com [mailto:[protected]@airtelindia.com]

Sent: Saturday, October 27, 2007 5:16 PM

To: [protected]@balendura.com

Subject: Regarding your mobile number [protected] [REF:[protected]]

Dear Mr. Raghunandan,

Thank you for contacting Airtel.

You had expressed concern over the International Roaming charges for the

invoice dated 12/10/07 for your Airtel number [protected].

We understand your concern and will work together to resolve your issue.

Kindly be informed that the same has been charged over the GPRS usage made

in Thailand and Australia.

We would like to inform you that the amount of Rs. 4652.59/- has been

charged based on the GPRS usage that was done while you where in the

International Roaming. Please to be informed that the GPRS usage would be

charged based on the International Roaming charge and based on the logged

on

network tariff charge.

Click here for tariff details of International Roaming.

http://www.airtel.in/InternationalRoaming_Postpaid.aspx?path=1/6/7/12/63

Regards,

Thiyagarajan

Customer Support Service

Airtel

---- Original Message ----

Hi,

Thank you for your assistance. But I am still not clear about the

international charges, please find attached my bills. You have mentioned

that the charges are as per Airtel partner but I don't mind who your

partner

is, since I am your direct customer. I have just used GPRS to check my

mails

for very short duration. Please give me the detailed clarification. My

company is not willing to accept these incomplete details to make the

payments. Please give me a clear picture, till then my previous mail holds

good.

Raghunandan K

[protected]

-----Original Message-----

From: [protected]@airtelindia.com [mailto:[protected]@airtelindia.com]

Sent: Saturday, October 27, 2007 2:10 PM

To: [protected]@balendura.com

Subject: Regarding your mobile number [protected] [REF:[protected]]

Dear Mr. Raghunandan,

Thank you for contacting Airtel.

You had expressed concern towards the ebill password for your Airtel mobile

number [protected].

We understand your concern and we will work together to resolve your issue.

We would like to inform you that the Airtel bills sent are password

protected. Hence, we would request you to kindly send an SMS in the below

mentioned format to 121 [toll free] to get the e-bill password.

Ebill<>password [Note: - <> is space between ebill and password]

Alternatively, you could also view the bill details for the last three

invoices through our website www.airtel.in after four days from the bill

date. Please find below the procedure for the same.

For New Users-

????? Logon to our website, www.airtel.in

????? Click on register and register your account by filling the online

form.

????? An SMS would be sent on your mobile informing about the user name

and the password.

????? Please login with the given username and the password and you would

be able to view your mobile account details.

????? Click on "My Billing" option

????? Click on "My Bill details" and select the invoice period to view the

details.

Regards,

Kalaiarasi

Customer Support Service

Airtel

---- Original Message ----

Hi,

This is further to my discussion with your various customer care

executives.

(Mr. George, Ms. Nikita etc, etc,) I am unable to get the details regarding

my international roaming usage. I have been told that to see the details in

your web site. But so far I am yet to receive the password set by you

despite of my 3 calls to your customer care. Please note that your bills

will be kept pending until you give me the details of international roaming

which I have used. And no late payment fee shall be entertained. I am going

thru a great inconvenience, if this still continues; I will have to

discontinue the relation ship with Airtel. Please feel free to call me for

any clarification. Hope my lines are not too harsh. Early response is

appreciated and also will help me to pay your bills well within the due

date.

Regards

Raghunandan K

Manager- Technical Services

Bangalore- 560091

Bangalore

Cell: [protected]

(See attached file: MobileBill[protected].pdf)

Aug 13, 2020

Complaint marked as Resolved

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T R N Sharma

from Bengaluru, Karnataka

REcently airtel has installed a tower and generator in Nobo Nagar, Bannerghatta Road, Meenakshi Temple, Bangalore and the generator has put the surrounding neighbours into lot of inconvenience since generator comes on as and when power goes off and creates too much of noise. We have complained to Hulimaavu Police, DCP, Koramangala, Airtel authorities, Pollution Control Board, BBMP and also an article has been published in Bangalore Mirror. But Airtel authorities are defending stating that they have taken required approvals from Government and the noise pollution is within the limits. How can Govt. give permission without checking the same with the neighbours. Our main concern is to remove the generator and make a peaceful living. Can someone take this up seriously and help us in getting the generator removed and allow us to live peacefully. Power problem is too much in our area and this generator therefore is on most of the time emitting noise. There are elders and retired officials staying in the colony and kids are not in a position to concentrate on their studies, we are unable to even sleep in the house since this generator comes on even at midnight sometimes. Please help in taking this forward to concerned officials and help in getting the generator removed and allow us to have a peaceful living. Please Help

nadranaj

from Thrissur, Kerala

I got Rs.4000 excess of my normal bill. I subscribed to Rs.400/- 100MB download limit. Due to billing problem Airtel metered a download 380 MB in 10 minutes using GPRS. This is impossible with speed limitation with GPRS. But AirTel technical support is nuts, they say "Sir, if your bill shows you downloaded so much, it must be possible".
Two months I called customer care. Then sent ultimatum to file case in consumer court. Couriered a letter with all issues to Sunil Bharti Mittal. Then I get response from local (Bangalore) about the corrections and they waiving the incorrect amount.

s.muthu

from Chennai, Tamil Nadu

same thing has happend in chennai also,for my friends.

muthu.

chopra sk

from Bengaluru, Karnataka

Airtel Cutomer care dont care.
My phone is dead. Airtel charges Rs 30 per day. Besides there is consequential loss because non-availability of a paid service.
The organisation is face-less. You can never discover who is responsible.

SK Chopra

Mohan babu

from Palackattumala, Kerala

Airtel, whenever i will hear this name
i will get tensed.
Because they made me like a mad.
My incoming calls barred on Jan 2008, now its almost four months over still it is not activated by submitting the neccessary documents four to five times.

Still...
Then they told to give some local proof document.
Even i given the local proof
but still its not activated.

I hate Airtel connection.

Suri

from Bengaluru, Karnataka

Hi
This is Suri from Andhra Predesh. I need details of regrations. i came bangalore. I look for airtel sim. on this time one of my friend given his airtel No. when i insert that sim it shows "regrations failed". so can i used this no. actually he also forgot no. i have only sim number like "H-389914500030029218177' how to find this number.
what ur answer?

Thanks & Rgs
Suri.

johnxavier

from Bhubaneshwar, Odisha

Govt — Airtel Prepaid No signal customer care total waste

i have tried to contact the airtel customer care for some days regarding the dreadful signal of this mobile service, but I am not able to do so even though I would have tried about 20 to 30 times to this number 198/121 but in vain. I request that any useful/company oriented if by any chance comes across this complaint should do something about the customer care service. My mobile No.[protected]

johnxavier

from Bhubaneshwar, Odisha

Airtel Prepaid — customer care total waste

The Airtel Prepaid mobile Customer Care Service is a total waste. Because I am not able to receive proper signal eventhough I my next door to the Airtel Tower. i have tried the Customer Service Care calling Nos.198/121 many times but it was a total waste. I request that some responsible officer if who happens to come across this complaint may take up the matter with the appropriate officials to set right this complaint regarding the customer care service as well the poor signal.

sarita sharma

from Belgaum, Karnataka

hi
this is sarita from bangalore. from past 2 months (august 2008 onwards) i'm facing network coverage problem in my area.

i had given complain to customer care 7-8 times and all i got is just promises, timings and dates (i.e. withing 24/48 hours) or withing 3 days or till...date... finally after one month i contacted the head office - noida, they said it'll take one weeks to resolve the prob. now i has been 3 weeks ( 11th oct) and inbetween i again gave complaint to customer care. and till now NO IMPROVEMENT... NOTHING...NONE CONTACTED ME REGARGING MY PRBLEM.

so better DON'T USE AIRTEL... WORST SERVICE PROVIDER...

Harsha

Hi,

This is Harsha from Bangalore. Please be informed that we are receving wrong calls and missed calls too many times from the number +91-[protected] even after informing him that this is not the right number. But still this problem is continuing from last one week. Do take necessary severe action in doing such things otherwise block that sim.

Regards,
Harsha.

ravibangera

from Varanasi, Uttar Pradesh

my name is ravi. my mobile no +[protected] .My 121 has been blocked since last 4 months. I have complained 6 times threw sms but no action has been taken. Now I am unable to send sms to 121.

utham

from Delhi, Delhi

I have purchased a airtel sim card a week ago (249) post paid plan and from past 1 week its not yet activated and i am very fed up i have paid 500 and sumitted all my documents but still its not activated please activate as soon as possible my no is [protected]

Jitender Kumar

from Chennai, Tamil Nadu

i have a airtel number [protected], i saw my bill it was rs. 3940.15 but i'm not aware of this because i never dial many number but charge in my bill. so i'm not going to pay this amount.

Preet

from Adampur, Punjab

Dear Sir/Mam,

Please reset my password

id sukhpalt

Preet
[protected]

Vijay Kumar

from Tadepallegudem, Andhra Pradesh

I am using Airtel prepaid [protected] from 4 years on that time network coverage was very good i have roamed entire karnataka there is no problem about network or signal, but after 2007 i am facing network coverage problem continously. Especially in Mysore Road i am residing in Bapujinagar near Big Bazaar mysore road, very poblem of network coverage. Evening after 6pm i am not able to make outing calls as well as i can't recieve incoming calls, i have called to customer care and complained these problems several times but there is no response. So i request you people to solve those problems and try to provide good network coverage paricularly in Bangalore.

Thanking you
Vijay kumar

suresh

from Chennai, Tamil Nadu

mobile network prablem any time

K.. Ramesh Kumar

from Bengaluru, Karnataka

02nd July, 2009.

Dear Airtel Team,

I am K. Ramesh Kumar, SEF NO. BA. 0371795. HDFC Bank Cheque No. 027701 dated 10th of June 2009, Rs. 500.00. I had applied for Broad Band connection Value Combo 799 Plan Unlimited download. Mr. Edwin[protected] of your Executive visited my place and checked the connection, he said within seven days you will get a connection. On 8th Day Mr. Edwin, said to give a call to Mr. Guna[protected], When I given a call to Mr. Guna, (Four to Five Times I had given a call to Him), he said I am on Field you can contact Mr. Ravi. Finally I spoken to Mr. Ravi[protected], he said I will check the status and I will confirm you evening, Evening his given a call and said we cannot provide the connection due to DP Problem we will refund the amount he said. Day by day I am Giving call to Mr. Ravi Not responding, either you will give amount or not. At least tell the status.

Keep on calling your Executive for getting my money. Your Airtel Executive not at all picking the calls, This is what your providing service & satisfaction to customer?

Kindly take necessary steps for the same. At least you tell me whether you can pay the amount or not, so that I can reduce my phone bills instead of calling your executives.

Thanks & Regards,

K. Ramesh Kumar
Cell:[protected].

K.. Ramesh Kumar

from Bengaluru, Karnataka

rajeshsingh

from Delhi, Delhi

i want the address of this number [protected] plz send to mail id or i will get u my nubmer plz call and tel the address [protected]

ashok

from Hyderabad, Telangana

Rajesh

from Mumbai, Maharashtra

Dear Customer Care Manager!

Sir! My Name Is Rajesh from Bangalore

My Mob No is [protected]

This is regarding my Prepaid Connection [protected] in the name of Rajesh. Pls. note that on 24th November, 2009 evening before recharging Turbo plan I have spoke to your Customer Care Executive Ms. shruthi (Reference number [protected]). about full talk time benefit for turbo plan she told that it is applicable but after recharge Rs 98 I was unable to recharge full talk time and again i have contacted to your another Customer Care Executive Mr. Prashanth and he also replied due to technical problem you are unable to recharge and informed to wait from another 10 min and recharge again but till now there is no solutions of my problem.

And again i have contacted to your another Customer Care Executive and was told to wait for 48hr.

On 26th November, 2009, I am very dissatisfied with your Customer Care Care Executive Mr Sunil, (Floor supervisor)he behave very bad to me and give me dissatisfied answer after talking of 45 minutes. I am very fed with you service…!

On 27th November, 2009, I have contacted another Floor supervisor Mr. Melwin and told me to wait for another 24hrs and asured me to reslove ASAP

On 27th November, 2009, I have contacted another Floor supervisor Mr. Prashanth and told me to wait for another 24hrs.

On 30th November, 2009, I have contacted another Floor supervisor Mr. Bharth and told me that we was unable to resolve this issue and blamed me that I have spoke to shruthi after reaching Rs 98

Please look into this matter very seriously

I am Looking forward to your Positive response.

Thanks,
Rajesh

Amalan George William

Respected sir,

Being a Customer of airtel for almost four years, i want to express my strong dissatisfaction with the airtel services and their executives in Karnataka.

I am a airtel customer for the past 4 years(2 years from maharashtra, now in Karnataka).
i have two connections against my name one is [protected] and the other no is[protected].
on 22nd of september 2009 i went to an airtel outlet and given a request to keep the no. [protected] under safe custody for 3 months. after 2 months i got a bill which states that i must pay a sum of 671.00 rupees.I got shocked and called the customer care services 121 to enquire about this, they told me that my no is no more active and because of the default amont they have disconnected the number, when I told them that i have given a request to keep this number under safe custody, they told that never happenned, and also asked me whether i have any proof for requesting to keep this number under safe custody. when i told them yes they also asked me to visit the airtel outlet where i have given t he request for the safe custody.

I went to the airtel outlet as suggested by the executives. in the airtel outlet the executives told me that by mistake this number was never put under safecustody and they will try to solve this issue ASAp.

I waited for couple of days for the problem to solve, but i never heard back from any of the responsible airtel executives stating that this problem is solved or under process.

As a dejected man i started calling the 121 services for enquiring them regarding the status of this issue.
surprisingly i started hearing many different stories from each of them. they were not ready to go thru the case history and gave me the proper [censored]ion or answer.even i spoke to the senior peoples also. everybody was asked me sorry for the inconvenience. also they told me they will need 24 hours or 42 hours to solve this issue.also they told me this mistake will never happen. they will make sure that i will be getting proper services from airtel.

being heard it from the senior peoples, i was hoping to get this problem solved.but the problem never solved.i started again calling 121 service. then they told me that i have to go to airtel outlet and get a new sim card, to reactive the services within 24 hours.

I was hoping atleast this time i will get my problem solved, and i went to the airtel outlet and collected the new sim card.
after getting the new sim card this is the third day still i am making calls to the executives to solve this issue.

In all these days i strongly observed that these (almost every body starting from beginning level, floor supervisor, their seniors, even the nodal officers)executives are not ready to take the initiative or responsibility to make the customer satisfy. every body asking for 24 hours or 42 hours to talk to the concern team. but nobody is following up whether the problem solved or not? just they want to move the task from their plate. nothing else.

some of the executives are not even good enough to handle a customer they even blaming me for their mistakes.they used to drop the call when i ask some explanation.I almost escalated about couple of them to their senior executives.i dont know whether they are doing some corrective action or not.

in between some body named swetha called me from airtel legal and they wanted me to pay the pending bill amount(for the one which i have been told that they already passed the waiver.)

I am totlaly dis honoured by this kind o issues and their negligence. i never come across this kind of humiliation with any service provider i swear this should not happen to any of the customer who is paying the money to get the proper service.if it is possible please have a look at the database the no of calls which i made to airtel for the past 15 days to solve this issue.

I higly request you to look into these issues and make the customers life cool, so as to make the airtel reputancy UP.

Thanking you,
Amalan George William.

raviteja

from Hyderabad, Telangana

once cajj me-[protected]

hameed

respected sir, , ,

iam hameed my cell number is [protected]. now iam in qatar actly i use airtel sim in qatar frm i year only sms coming, no outgoing calls and no incoming calls, sir actly frm 8/6/2010 my sim card registration failed coming, , , so i dnt no wat i do .. so sir plz help me sir, , , in qatar no have airtel customer so ma frnd give ths address... plz sir help me thanku sir
...
my validity dec 2010...

my number [protected]

my email id [protected]@yahoo.com

farhanali

from Mangalore, Karnataka

dear sir,
we r facing lots of problem in udayavara which in udupi district due to we dont get the network.we request u sir to solve the problem as soon as possible.
regards
shamshuddin h.shaikh
91-[protected]

Rajanna1966732

from Bengaluru, Karnataka

Apr 29, 2011

Hi, I am Rajanna B, took airtel connection about six year ago with mobile number [protected]. Since then I have been using about 500-700 rupees per month as a prepaid customer. Nowadays other mobile service providers viz IDEA, MTS, UNINOR etc are providing very much cheap rates per call. Hence I had decided to PORT my mobile from Airtel. When I sent the PORT message to 1900, next day one person by name Santhosh from Airtel gave a call and offered like 33 hrs Airtel to Airtel calls and 7 hrs Airtel to other calls free for of rupees 199 every month. So I convinced very much and I cancelled PORT by sending CNCL to 222. But after lapse of 5 days nothing took place about his promise. After I had called up Customer care and lodged a complaint with reference number CMBNR [protected] even since then nothing has happened towards my complaint. Hence I request you to solve my problem otherwisy I will go to other Service provider with the existing number.

Regards
Rajanna .B

ashok_kolkata

from Kolkata, West Bengal

Jun 21, 2011

I AM 100% AGREED WITH YOU BECAUSE ON PREPAID CONNECTIONS WHEN EVER THEY FIND GOOD AMOUNT THEY WILL START ONE OR THE OTHER SERVICES WITHOUT YOUR CONCENT AND START DEDUCTING THE AMOUNT UNTILL IT GETS NIL. I[censored] WILL ASK THEY WILL SAY/ PREPARE BILL NAMED BY SOME SERVICE WHICH EVEN YOU WILL NOT KNOW.
IF YOU CALL CUSTOMER CARE THEY HAVE REPETEDLY SAME ANSWERS. BUT YOU WILL NOT GET SATISFACTORY ANSWER. THEY WILL NOT ANSWER WHAT YOU ASK. MY No. IS [protected].

Mahadeva H N

from Tumkur, Karnataka

Jul 6, 2011

Respected Sir
I am bsnl customer My No-[protected] i use since 3 years then i have converted in Airtel i well given to all documents in u r executive collected on 1 week but still not given airtel simcard & my use bsnl sim already block in 2 day kindly take action immediate. other wise remove the block my old sim at earliest.

Inform
[protected]@yahoo.co.in
Ph.[protected].
Name :Mahadeva H N

krishna . n

from Mangalore, Karnataka

Aug 23, 2011

our family members have also experienced the same thing the authourities are hell . they don, t take care of the costumers properly & for each and everything they loot peoples money . we have not perscribed for any of their paid adds even then also they loot each & every day around rs 20/- or so .does these management have no hearts for the poor people . we have mobile for emergency sake but hell are those people. DOWN WITH AIRTEL . DOWNWITH PREMALATHA, COSTUMER SUPPORT SERVICE, AIRTEL . WHO DOESN'T GIVE ANY SUPPORT TO THE COSTUMERS . DOWN WITH AIRTEL. PLEASE DONT GO FOR AIRTEL ANYBODY . Eg ; LARA BLOG, SPORTS ; ...ETC.. IT SHOULD BE DEDUCTED ONLY IF COSTUMER IS MINDFULLY WILLING OTHERWISE YOU HAVE NO RIGHTS TO DEDUCT OUR HARDLY EARNED MONEY . YOU... LOOT MAAR ... AIRTEL .

syedsss44

Feb 8, 2012

AirTel — airtel bangalore

Airtel in bangalore has no doubt good network but their customer service is pathetic, you people take 50 paisa on each call that we need to call 121 and upon that its not our mistake, its some goof everytime that airtel does every time and we call them and pay 50 paisa to talk to them and they literaaly hangup the [censored] call ateast 5 times and then pick up the call (that makes 2.50 paisa and say that we have registered your complaint and some one will get back to you and absolutely no , [censored] has come back to me... never ever... freaking f airtel service.

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the phone is lost.the number is [protected].but we want to block the sim and we want the customer care number

Aug 13, 2020

Complaint marked as Resolved

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Venkatadri

from Bengaluru, Karnataka

i want to cancle my post paid connection what should i do. Please guide me. Acctualy its addon card.

madan lal paliwal

from Delhi, Delhi

i have sold new airtel connection last 4 day ago. i have deposited one year rent for useing airtel service. i have already useing one no. of vodafone (hutch) last three year. but my new airtel no. not give me good coverage. when i talk to another no. call cuttoff . i m so fedup. my contect no. [protected]. i have call to custmer care no. but not give my proper soluation. kindly do the needful asap.

daljeet singh

Complaint [REF NO:[protected]]

we h'vnt received the bill kindly send the bill of current month b'coz it's
company paid connection without bill we can not make payment

No one in airtel giving positive response since last month
when we have already submitted this form with NOC on 29-Oct-07
why its not done ???????????Its Still pending

As per my Telecon with your Customer care executive he told me that send the fax of your documents on [protected] no one picking up the call,i tried 10+times

what positive response from your side for your annoyed customer ??????

who will take care for the Same????????????????
waiting for your call

Yogender Yadav

from Delhi, Delhi

Hi dear
I have an Airtel postpaid conn. Having mobile no [protected].
On 24th nov at 2330hrs I have recd some mesg that “your caller tunes has been activated on you phone” and after few mnts again I have recd 5-6 mesg that “this and this caller tune has been downloaded on your phone”.
I had never liked these caller tunes. At the same time I had called customer care and got disconnected my caller tunes and he make me sure that no charges will be added in my bill regarding this problem.
But when I recd my bill an amount of Rs.308 has been included in the bill regarding the same.
This same problem happens with me 2-3 days ago again in the Dec month also.

So plz revert those charges, which is of no use to me b’coz I don’t want to pay Rs.308 every month. Otherwise I will not pay the bill and change my no.

Thanx
Yogender Yadav

adil hamza

from Chennai, Tamil Nadu

Since 2 days, im unable to send or recieve sms. i tried callin to customer care but im not getting any response and now its not atall getting connected.
plz sort out this problem.

desh raj

from Chennai, Tamil Nadu

I'm having a connection,i.e.[protected] from you since last 4 years and almost four months back I've switched on to your ECS system(direct payment from account).The same had been activated and working fine but from that point of time onwards whatever statments I've received there has been no details of the call made during the period.Particularly now since I've been reimbursed by my employer it is very much required for me,i.e.Nov-07 onwards.You have no Tel.no to talk to any person regarding such small queries.Kindly help me in this as soon as possible.

ashish pritam tirkey

from Mumbai, Maharashtra

I took a postpaid connection on 5th dec 2007. I filled the form gave my address proof, identy proof. Also the address verification was done by one of employee of airtel.
but after a month , since 3rd jan 2008 i m getting a messg on my mobile that "your SIM REGISTRATION FAILED".
it is 14th of this month( jan), till now i m getting the same messg. my no is disconnected.

danish imam

from Delhi, Delhi

i am not satisfied from your customer care services due to not proper response from thier side , even I talked to the Customer Service Manager & Floor Manager also but tilll now I could not recieve a proper response.

kindly do the needful and take some appropriate actions for smooth development of your customer care department.

I also wish to inform you that even my outgoing and incoming calls were cutted on dated[protected].

So, therfore it is requested to you kindly enchance my credit limit.

Mr. DANSIH IMAM
(M) : [protected]

danish imam

from Delhi, Delhi

danish imam

from Delhi, Delhi

danish imam

from Delhi, Delhi

mukesh kumar

from Noida, Uttar Pradesh

Only one thing i have to say that i am your customer since 2005 , earlier ( 2006) i received New Year Gift, but after that not a single gift was given by your company, and this year i have seen your airtel callender in your airtel outlet. Can we get this callender or anything from your side.My post paid Cell No is -- [protected]

Waiting your reply...........
thnx
Mukesh Kumar

Abhilash

from Bengaluru, Karnataka

i am satisfied with the network coverage but not with the offers and plans you provide. Provide some more good rental plan and also good sms pack

sumesh.m

from Bidar, Karnataka

i got call from seema-airtel([protected]), she asked me if m interested in post-paid connection, iam using pre-paid service with the same number([protected]) from 3yrs, it's disgusting to say that even after providing the valid documents for verification these people dont activate, now both my pre-paid and post-paid services are de-activated, i haven't had any benefits or offers from AIRTEL for using the same number for more than 3 yrs, nor i have craved for it, these people dont respond properly the customer service person([protected]) says that my post-paid sim is activated in his system, but to my eyes it shows 'INACTIVE SIM" if i use pre-paid sim or post-paid sim, please re-activate my pre-paid if AIRTEL cannot activate post-paid i would be more happy...thanks...sumesh

ritik

from Nagpur, Maharashtra

my caller id does not show hone nos

anupam.kulshrestha

from Bhongir, Telangana

Hi,
I need some add-on plan on my #. Customer service person told me that there is no add on plan available on my present plan. I know that i can get an add on plan easily if i talk to a correct person. Please call me @ [protected] and solve my problem.

Thanks
Anupam K

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Why Airtel is charging such exorbitant charges for gprs services @ Rs. 14.99 per day, when the downloading speed is so slow, I think they should charge only @ Rs. 7.00 per day.

Aug 13, 2020

Complaint marked as Resolved

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rohan

from Pune, Maharashtra

wat r the setting for NOP i hav activated it but wen i ask for the setting they say call after 01.00hrs and wen i call they play the tape of "send ur complaint sms in 130 char to 121"
someone please tell me the settings i hav motorola L9 .

Alaguraj

from Gurgaon, Haryana

I am using Airtel Mobile Office i am receving only 1 - 2 kpbs hot to increase internet download speed

anil malali

from Delhi, Delhi

i am using gprs now speed is ok i dont have any service isshue about GPRS but customer care is worst they stop my 121 service,reason i called them more then a five times a day,if they satisfy me in a single call why should i call them again.i am using airtel since 6 years,previously customer service is very good but now a days what happened to them i don't know.i think they are playing monopoly with there customer. if some one head of this listening me pls contact me i have some more words and complaints,will be very greate full to you i am feeling bad to wright these complaints using airtel gprs but i think this nesesciry at least highter authority should know what there employes are doing there should be some code of coduct or rule in any customer care service...................thanks........hope some body listion me...........anil malali....airtel customer.

Pranav Ladkat

from Delhi, Delhi

Im living in Pune. Im using GPRS from long time and was getting good speed. but from last 1.5 months the speed is really sucking. It gets disconnected winthin 5 mins. Whats goin on?

Deepti

from Pune, Maharashtra

I have been using the Airtel Live since a long time but on 01 Jan 2008 there was a deduction of Rs. 99 from my balance. When I called up to the customer care the executive said that it will take 24 hrs for updation. After 72 hrs when I tried to know the reason the executive said that the deduction was for using "Hungam.com", but as I haven't use any such site on my cell. Instead of solving my query the executive talked to me so rudly and my problem is still as it is. Its was really such a bad experience. I lost my money without any reason and still the Airtel is not trying to solve my problem.

uday

how i surf internet on my soni p910i fromairtellive free of cost.guide me

Anil Kumar Choudhary

from Delhi, Delhi

Dear sir,

i am the existing customer of your reputed telecom since last 2 years from 2-3 months i m facing a problem.
i m receiving a messages from airtel no.; 64611010 without using airtellive services but my no.[protected] get debited with RS. 10 every time
i have given a complient to callcentre as well as on airtelgallary at vasai rd {w} they are saying that they have forward the mail.
the balance has been debited dated are as follows,
12/03/2008,
05/03/2008,
24/02/2008
so kindly look for that and if any serviceses is active related to this please deactivate my services.

REGARDS,
ANIL KUMAR
[protected]

Randy Orton

from Chennai, Tamil Nadu

Abe Kutte ke Pille Ho Tum sab ke sab. Abe Saalo Maa Chudwaye Airtel ka internet Behan chod Sify broadband lagwa ke dekho maza Aa jaayega.

nisar

from Palghat, Kerala

I bought a new Airtel connection few days back. And I tried to activate Airtel Live on my phone. They send me the settings and I installed those. I didn't find Airtel live anywhere on my Phone. Then i called 121, but the phone want to customer care. They said someone form GPRS will call me. I am waiting for their call form last three days. But no one turned back. Every time i call them they say that someone will call me back but I don't think they will do it. Its really a bad experience.

nisar

from Palghat, Kerala

I bought a new Airtel connection few days back. And I tried to activate Airtel GPRS on my phone. They send me the settings and I installed those. I didn't find Airtel GPRS anywhere on my Phone. Then i called 121, but the phone want to customer care. They said someone form GPRS will call me. I am waiting for their call form last three days. But no one turned back. Every time i call them they say that someone will call me back but I don't think they will do it. Its really a bad experience. so u just do something for me.

bala kumar

from New Delhi, Delhi

airtel gprs is west but reliance gprs high speed

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Hi,
This is very disgusting to inform you that I had just got an airtel connection.Firstly I was forced to take a hello tune even if I dont want it secondly you were unnessarily deducting my balance everyday .Its upto you to improve your customer support at Chennai or else may force me to cancel my connection and opt for another service.

Aug 13, 2020

Complaint marked as Resolved

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Uma

from Perumbavoor, Kerala

Hello Sir,

I am a customer of airtel for more than 4 years.Till last month every thing was fine for me with airtel.Last month only i came to know that they have been cutting rs 1 daily from my prepaid account balance. When i called the customer care they told me that i have activated some service, which i never activated.Even the same complaint came with my fathers mobile also which is also airtel connection. Not only in my father cell, also with one of my relative and in my friends cell who have airtel connection(prepaid).
I dint know where to give complaint against airtel.so i simply searched net and saw this site.Hope atleast you will help us.

I have come to one conclution that is i must disconnect airtel and opt for some other service provider.

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Hi
I have a mobile prepaid connection from Airtel. I have recharged through ICICI online recharge. Monet is debited from my account but no recharge is done yet. I have registered numbers of complaints regarding that to the customer care executive. but no update has beed recieved yet.
They people are befooling me sayin tht we need some more hours to update that. Its more than enough. I have no chance of getting my money back. can you please help me in that.
My Phone no is [protected] and the transaction report is
03/11/2007 BIL/[protected]/0101/[protected] DR INR 100.00
Thanks
Regards

Aug 13, 2020

Complaint marked as Resolved

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Ziauddin Ansari

from Chandigarh, Chandigarh

AirTel — not providing Services

Sir,
i am trying to avail GPRS facility from Airtel from last three days, but i am defeated with useless Airtel in getting above mentioned services. All the person sitting in Customer Care dont know what they are doing, all different person are telling different different reason or you can say excuses. The height of stupidity is that now they have blocked my call to Customer Care... i was thinking that if Vodafone had make an entry airtel will have to satisfied there Customer anyhow, , , , but Sorry to say that AIRTEL cant provide Service to its Customer

Ziauddin ansari
Nagpur

[protected]

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Airtel is cheating by deducting Rs. 1.50 everyday from my prepaid balance from my prepaid account [protected].

Many times I called Airtel Customer Care to get it de-activated. But after few days it is activated by Airtel itself fradulently to cosume the balance amount.

Airtel customercare executives refuses to record complaint for this.

At present the Airtel system is such that this can not be prevented by the prepaid customer.

This is a well planned tecnique of getting the money from customer in fradulent manner.

Can any step be taken against the Airtel Top Manangment for such fradulent practice and can this be stopped by any means?

Aug 13, 2020

Complaint marked as Resolved

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Shyam Sunder Chandak.

from Sikar, Rajasthan

My airtel prepaid connection was recharge with Rs. 300/- on dated11.08.09 at 11.33 a.m. Till 15 Sep. 2009 my balance was of rupees 240.20, after that i have not used it.

Now on 19.11.2009 when i started my mobile with airtel sim balance was Rs, 200.20, then i was surprised, because i have not used during this time.

When also i try to call from my other mobile i found that a caller tune have been assigned to this connection.

My concern on the notice that i have not assigned any caller tune on this connection.

Resulting in the loss of rupees 40/- from my balance. Please review on this problem and get balance of rupees 240.20 back.

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hi,

i am an airtel user for the past three years.. and i am really sad to write this.. airtel being the biggest cell company at india, is playing such an irresponsible role which i never expected from it ...

my cell no. is [protected], tamil nadu (outer chennai connection)///
it was a student pack.. there was a facility given by airtel called Closed User Group , with which call rates become 30p/min among the group.. i made that and was using it ...

now, airtel has launched a very good 97 booster with which call rates to local airtel can go to 10p/min, and 5p/min at night time... so, for this only i changed myself to TALK MORE plan, and then i took the booster, but amazingly
when i called my friend (who is in CUG also) , it cost me 30p/min and not 10p/min.. on this while talking to ur customer care i came to know that with the CUG nos. this 97/- booster will not be applicable.. on my request to close down the CUG, the plain i got was --- "THIS FACILITY NO LONGER EXISTS, AND HENCE NO MORE NUMBERS CAN BE ADDED OR DELETED .. "

i requested and told my problem .. on that they said that it will be cancelled in next 48 hours.. and will be intimated to me.. but nothing like that happened.. such great heights of irresponsibility have never seen ..

i don understand how can airtel give us a facility and then take it away without any notification... and even i[censored] r taking it back, atleast option should be there to revert back to normal state...

i am really disgusted after all this and hence writing such a long mail .. i hope that senior officials at aitel , will get the seriousness of the matter, and will resolve it at the earliest.. i hope to see the solution very soon, thinking about the name and fame of airtel ....

pls solve this problem soon...

Mayank Pandey---
[protected]
[protected]@yahoo.co.in

5, 50, 500, 5000 - Store N number of mails in your inbox. Click here.

Aug 13, 2020

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Sushant yadav

I uses airtel no. In delhi and i call one std airtel number of haryana area .can i get a unlimited call to that number by paying any amount for it .only one no.
Plz tell

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Hello Customer Care:

i have been using airtel prepaid sevices since three years without any inconvinience, but last month i got a message saying that i have utilized VAS services and a amount of 56 Rs has been deducted from my credit on 16 Sep 2007.

i have registered a complaint against this and got a reference number and this was repeated for almost 6 times and still there is no responce from you people.

I need a response through email or phone with in 48 hours, this is the last time i am requesting for....

The reference ID for launching the complaint is [protected]. My mobile number [protected].

If the request is not resolved, with in said period, will face legal action.

Thank you in advance

Amjad.

Aug 13, 2020

Complaint marked as Resolved

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babin fernandez

from Chennai, Tamil Nadu

dear sir,
My prepaid mobile no. is [protected] . i need the statement for last month that is january 2008 . as my old cell not working, some urgent numbers i need , so kindly send me a statement of last month via my e mail ie [protected]@hotmail.com

thanks

akshay lolge

from Delhi, Delhi

without chaking didact the maney in my accunt

N.N . Azad

from Bengaluru, Karnataka

For the last several months you are deducting my account for cricket without
my consent and without my asking for it.

Kindly reverse all such debits fortwith and stop deducting with immediate effect any such charges.
Kindly investigate. Meanwhile, stop any such deductions and confirm. Otherwise
I shall stop using the connection. Hope you willl be honest in your dealing.
Or else, I will approach consumer forum.

= N. N. Azad =
[protected]@yahoo.com

[protected], , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

N.N . Azad

from Bengaluru, Karnataka

For the last several months you are deducting my balance for cricket at the rate of Rs.5
per day. This is without my consent or without my asking for it.

Kindly stop all such deductions with immediate effect and reverse all such deductions in the past..

Kindly confirm by return. Be honest, Otherwise I will approach Consumer Forum.

Kindly reply by return. Is this your gimmick to boost revenue ?

= N. N. Azad =
[protected]@yahoo.com
60, Scheme 59,
Amitesh Nagar,
Indore 452 014

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Any chance to convert my airtel prepaid noumber to Vadafone network. I need same no to use other net work

Aug 13, 2020

Complaint marked as Resolved

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Annamalai nagamani

from Chennai, Tamil Nadu

dear sir, iam using airtel network from the past 1 year. in my area its very difficult to go by with airtel network.so in any case i would like to change the network to vodafone.for this change what i have to do sir.

Tapana

from Pune, Maharashtra

Feb 6, 2011

dear sir i was not able get a proper signal in our area but vodafone network port is good so please convert my airtel sim to vodafone, for this change what should we hav to do

ammunisha

from Palghat, Kerala

May 26, 2011

one o[censored]r airtell worker is tracing my outgoing calls and msg and giving information to guy ...i have already registerd the complaint also but no use..i need to change the airtel to vodafone...

GJC

from Surat, Gujarat

Apr 28, 2012

bad service n bad network in our area since 3 mths, need to change my all four no. from airtel to vodafone, pls guide for any documentation required for d same

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Hi,

I am Idris shaikh using Airtel Prepaid card number[protected] was out of service before the validity got expired it is still 11 months remaining for my prepaid validity to get expired I tried to reach the customer care executives many times but cant get through.

Please kindly activate the card(ASAP)
Idris

Aug 13, 2020

Complaint marked as Resolved

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I ([protected]) Airtel prepaid customer. My Relative ([protected]) also Airtel prepaid customer. We both made activated add-on service last month. Eventhough service is activated they(Airtel) have taken normal charges only. I have complained about this 3 times (7 Oct, 14 Oct, 30 Oct). When ever i called to them they told "sorry for inconvenience and This problem would be rectified within 24 hr". But still date the problem was not rectified. Is this trusted service? or Am I fool to call to them these many times about same problem?
Are they reliable/efficient service providers?

The Status was saying that add-on service is active. Can Airtel rectify the problem and give back money? otherwise I will switch to other service provider.

Aug 13, 2020

Complaint marked as Resolved

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amit Jain

from Kollam, Kerala

Coverage Problem,

sivakumar

from Chennai, Tamil Nadu

any offers sent the sms

sssss0331

from Mumbai, Maharashtra

before three months i have got a problem with ur service... tat is regarding the booster pack... from airtel i got an offer msg of booster pack... bt it dint activate properly for me (i.e) A-A- 10ps. but tey take 30ps for A-A... i called several times to ur customer care... bt tey are not responding me properly... After sometime they started blaming me tat i dint read the msg properly nu... i dint expect these kind of responses from ur service... really disappointed from ur srvice...

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Dear Custome Care Executive,
I have a mobile bearing no [protected].Its a prepaid connection with 1 year validity i.e., upto Feb08.When my balance is getting exhausted I went to a near by Airtel service Dealer at Kolata 4 days back and requested him to give a top up card of Rs110/=.But he said it is Rs120/=Then I said Ok and paid the money also.They had transferred thro their mobile and told me it was Successful.But till date the amount was not transferred and I am unable to operate it.When I tried to take up the matter with the local Airtel office thy initially said that within the next 8 to 11 hours we will get back to you with full details but never turned back.Today when I had taken up the matter with them ,they were telling me to Hyuderabad officei.e., on[protected].The number is providing only recorded services and it says no such number is in existence.What is all this.?Please let me know as to what has happened to my balace and how to get my mobile operationalised?
Sincerely
KRMRAO

Aug 13, 2020

Complaint marked as Resolved

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karthik

from Chennai, Tamil Nadu

i lost my mobile .
my no.[protected]
mobile LG G1600

Sankar Burlagadda

from Hyderabad, Telangana

Iam an airtel pre-paid customer. On Jan 07th, 2008 night at 10:40pm 99/- rupess were deduted. I called to customer care many times but no use.

WAHED KHAN

from Pune, Maharashtra

HELLO I M WAHED KHAN FRM HYDERABAD AND MY PROBLEM IS THEIR INMY AREA NO TOWER PLZ AS U AS POSSIBLE U DO SOLVE MY PROBLEM ALL MY CLIENT ARE SAYING WHN I M DIAL U R PHONE WILL BE SWITCH OFF PLZ U DO SOMETHING PLZ

MY AREA
MASAB TANK
AHMED NAGAR
1ST LANCER
HYDERABAD 500028

mohammadmatheen

from Hyderabad, Telangana

Dear airtel comment
I am the airtel costmer i have the sim of airtel i am not getting any offers e.g free sms offer no one have inform me for this offer no about call tone

r.s

from Kolkata, West Bengal

Dear Customer care executive,
i have recently subscribe for lifetime prepaid Rs 295 on 13th july2008. the no is [protected] but still it did not activate for incoming and talktime. on concerning with castomer care they said they didn't receive your recharge activation information from dealer while dealer of connection says he already sends the request for new connection to activate all services.i have purchase it from "Mobile Zone Shop No.1, 197, New Gandhi nagar, Opp. Hari Mandir, Ghaziabad". Its 15th july today but still its not working. Please Look into the matter and suggest me.

praveen

from Hyderabad, Telangana

Dear Customer care executive,
i have subscribe for one year prepaid card frm bangalore. the no is [protected](b'lore).prst im in hyderabad.. from 5days the signal is not comming.. plz check the problem wht it is ..
thnku..

ytklykj

from Mumbai, Maharashtra

jgklghm, ghklygklgh yklg ghk gl hgl hglhkggk gkljgklghm, ghklygklgh yklg ghk gl hgl hglhkggk gkljgklghm, ghklygklgh yklg ghk gl hgl hglhkggk gkljgklghm, ghklygklgh yklg ghk gl hgl hglhkggk gkljgklghm, ghklygklgh yklg ghk gl hgl hglhkggk gkljgklghm, ghklygklgh yklg ghk gl hgl hglhkggk gkljgklghm, ghklygklgh yklg ghk gl hgl hglhkggk gkl

jeevan1210

from Hyderabad, Telangana

Hi, this is jeevan of mobile number [protected]. I want to block Mobile job alerts from job sites, For every Recharge, deducting some amount, may i know the reason for that? This is happening from past one month.
Thanks for your Attention and Time.

Best Regards
Jeevan

satish

from Nellore, Andhra Pradesh

i have a problem with one airtel number its an unknown number that number is disturbing me a lot i want that number to be bolcked [protected].

chaganti

from Hyderabad, Telangana

Dear Sir,

one year back i lost my handset and subsequently blocked my sim card vide cell no [protected], but not blocked yet... because of one of my friends called up that no. but that person who is using Mr. Naresh refused and absuing. Please take it action properly. I am surprising to note that i blocked that no. and paid Rs. 75/- and taken special sim though your people were not blocked yet... HOPELESS MANAGEMENT... ... what is the problem of AIRTEL STAFF. Kindly enquire the same and do the needful. Here my name is Uma Shankar Chaganti, residing at Kakatiyanagar, Naredmet, the sim was in my name only. Kindly confirm by return mail. At what basis you have not blocked... HOPELESS MANAGEMENT...

ch.prakash

from Pune, Maharashtra

Please track my mobile wich i have lost on12/9/08
MY Mobile No :[protected]
MY imei no.[protected]
model N73 -M Black

shahriyar ahmed ansari

from Hyderabad, Telangana

Dear Customer care executive,

Hi, this is SHAHRIYAR AHMED ANSARI of mobile number [protected].i have a problem with one airtel number its an unknown number that number is disturbing me a lot i want that number to be blocked [protected].This is happening from past one week.
plzz help me.PLZ U DO SOMETHING PLZ

rakesh gupta

from Mumbai, Maharashtra

i want to know the detail of the number owner

plz give me soon as possible

[protected]

sandya

from Hyderabad, Telangana

To,
Airtel Executive

Respected sir,

one of the unknown no is disturbing me very much im getting contineous calls from dis no. this creates problem for me with my family members (father & mother). Even if im in my office also im getting calls im not able to find who is dis person.
this is the no- [protected]. pls take it as my humblel request pls mail me the this no details i think this is hyderabad no pls provide me de details 2 my mail id [protected]@yahho.co.in

Thanks,
Sandya

Natraj Kumar.Adipudi

from Hyderabad, Telangana

My Mobile no is [protected].But My mobile from any SMS send to outside not sent.So please rectify the problem I am phasing the problem last 3 months back .

sudipta ghosh

from Ferokh, Kerala

airtel is not a good network.shift to another network is good step.i do have the problem with airtel network

noushad

hello iam noushad from uae i want do clear one dout, that about one mobile number, (9793 and 9956) this wich sim card code number i think may be from hyderabad, please conform and give answer me thanks regard!!!

latapatidar

from Bhopal, Madhya Pradesh

rs pls call me on [protected]and start my hello tunes in my mobile

gopala krishna

from Pune, Maharashtra

I lost one mobile number can i trace withname?

sandhyarani.y

from Hyderabad, Telangana

Hi sir (or) Madam,

I need a my lover Address.i am surprising parcel one gift to my lover(shashi).ple give me address.

[protected]
[protected]

thank u,
regards,
sandhyashashi. (sandhyarani.[protected]@gmail.com)

sandhyarani.y

from Hyderabad, Telangana

Hi,

want to know the detail of the number ([protected]&[protected]) he is birth day 20.03.09
plz give me soon as possible

regards,
sandhya

sandhyarani.y

from Hyderabad, Telangana

pls pls pls...

raj

from Pune, Maharashtra

Dear Sir,

I want to Unsubscribe from www.tashan.co.in. I click on the link o Download Free Wallpaper. Then it asked my Cell No. I put t by mistake and I put my No. I verification code delivered to my cell. I just put the no on the webpage. I found 20-rupees was deducted two times from my pre-paid balance. Now there is no option on www.tashan.co.in to unsubsribe this service.

i am trying somany times to 57775 to unsubscribe DIGCAM but error will come.
i also want to stop my WAP services on my mobile.

My mobile No is[protected]

raj

from Pune, Maharashtra

can u plz give the airtel customer care ph no at hyderad

satish allamsetti

from Visakhapatnam, Andhra Pradesh

i was recharge 180 for 3 months 6o ps offer
after 1 month it can be disconnect,
i will try to talk the customer care, but i have no nuber to diretly talk to customer care executive
so please give the number and sent my mail
my mobile number is [protected]

bharath krishna.k

from Gudivada, Andhra Pradesh

sir,
i had a plan of family and friends.but on july 1st i deactivated that but in july 1st evening you cut an amount of 25/- rs from my amount.i am not satified with your custmercare number.what is the exact number for andhra pradesh 121 is not working.

my mobile no is [protected]

previously also it was happend like this with out activating any thing you cut an amount of 30/-rs from my amount..later i struggled alot for that..

please stop such things and return back my amount

bharath krishna.k

from Gudivada, Andhra Pradesh

B.LAKSHMAN KUMAR

from Mumbai, Maharashtra

MY NAME IS B, LAKSHMAN KUMAR IN NANDYAL
I AM REQUEST U MY MOBILE NO IS [protected] I select caller tune charges 15/- only
i want Disconuct the song our balance rs.20/- less rs.15/- then know our balance is rs.-4/-
how is it imposible plz clear our dout as early as possible and customer care discounting the our mobile
this is your airtel and airtel customer

plz reply as early as possible

thanks

B. Madhan Mohan Reddy

from Hyderabad, Telangana

Hi,

I Req to you This mail is Regarding job I am searching for job in Airtel & if you have any Requirements in Airtel back office and call center Executive pls Inform me through mail & contact with my number : [protected] & I have 2 years experence in telicom as back office executive in shelltransource LTD partnar with Tata teliservices LTD & I Know 4 languges English, Telugu, Kannada & Hindi ...So plzzz inform me if you have any Requirements ...Thanks ...

rehaan

from Pune, Maharashtra

plz give me address of this no. [protected], i m stay in hyderabad, ap.

raviteja

hello sir,
now iam in saudi arabia, so iam not using my number frm 1year, but when ever i will come to india i want to use that num only, & presently that was deactiveted so u kindly reactive my num. if any prblm mail me at, [protected]@gmail.com ...
my number: [protected]

MUTYALA SRINIVASARAO

from Hyderabad, Telangana

sir,
my mobile is call barred on 03/11/2009

i am send proofs many many times

but my mobile is not active why

i am not satisfied your service

rekha

from Siddipet, Telangana

i have a problem with one airtel number its an unknown number that number is disturbing me a lot i want that number to be bolcked[protected]

rekha

from Siddipet, Telangana

i have a problem with one airtel number its an unknown number that number is disturbing me a lot i want that number to be bolcked[protected]

rekha

from Siddipet, Telangana

i have a problem with one airtel number its an unknown number that number is disturbing me a lot i want that number to be bolcked[protected]

sri.mahe

from Hyderabad, Telangana

hi airtel,
i have a callertune right now but iam not getting the callertune of my wish.as this airtel is a very gud and a huge network it should have all the songs under the customer satisfaction.the callertune of my choie is priyathama na hrudayama from movie prema (telugu). my no is [protected]

thanks and regards,

mahender
hyderabad
ap.

ABB@S

from Pune, Maharashtra

Jun 20, 2015

Hope this complain works out cant get LTE 4G on Note 3... which is a 4g phone an airtel does not have settings of apns..

If you call 121 they r saying go to nearest airtel outlet they will fix it.. When I go airtel store they r saying go to samsung service center. ..
When I went samsung service center they are telling airtel should provides settings for LTE 4g...
Good games going ooonnnnnn

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From,
Sreekanth Sagar
Mundanthazhath
Anchelpetty P.O
Pampakuda
Ernakulam
Kerala-686667

I cannot get the following offer
Date of offer:15 October 2007

"Talk at 20Ps.now Call loc A2A20Ps.,loc A2M49Ps.,STDA2ARe.1.Just payRs.35/month.Sms TALK to 650toactivate .Applicable on certain plans only"

Mob No:[protected]
I contact to this office,But cannot activate these offer into my Mobile. Please activate this offer to my Mobile.
I contact the following No. tomorrow.
Complaint No. in Airtel Office:[protected]
Date:21 October 2007

Aug 13, 2020

Complaint marked as Resolved

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Kabir

from Bengaluru, Karnataka

Actually, i went to Adyar airtel office in chennai. they are not at all replying to our queries. i request the airtel executive to take immediate action against them and fire those employees namely Gokul etc

CHARLES DAVIS

from Shimoga, Karnataka

Charles Davis
Kulangara House, P.O. Kodakara
Tricur Dist., Kerala 680 684

Sub: Pathetic Customer Service

Dear Sir/Madam,

I have been a customer to Airtel for the past 5 years. I really used to like your friendly customer service. Unfortunately, at this point of time I really would like to point out your pathetic Customer service.

I have been using Airtel's two telephone numbers those are [protected] and [protected].
And the calls from [protected] to [protected] was free of cost through IRIS package.

But, I have been getting charged for the calls that I make from these numbers for the last one and half months. I have been calling your customer service number 121 and complaining regarding this matter ever since this problem has happend. Finally, I cannot even call your costomer service depaetment due to not getting connection with that department. Whenever, I get the connection with that department, they simply disconnect the phone line knowingly. And I have also asked many times to connect me with their senior officers. But, they have never done that either.

Now, I don't know whom to contact for presenting this issue. So, I thought that the relevant athourities should know what has been happening in your smaller branches without your knowledge.

If the same thing keeps happening again in the future, I will be forced to report this incident in the public news paper with concrete evidence. If you have any questions or concerns regarding this, I can be reached at [protected].

I really look forward to your immediate response and thank you in the meantime.

Yours truly,

Charles Davis

sachinsg

from Delhi, Delhi

information on prepad

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I am user of GPRS from Airtel Mah (KHAMGAON -Vidharbha) since from it begin.A problem i have not activate or using GPRS in last 15 days but Airtel Deduction debit on my balance account Rs.14.99 Paise per day from 26/10/2007 to up to date (07/11/2007).
I have complaint customer care centre three times but their response is zero and their is no changes in the deduction and Refund my last Amount. what can i do?
I also complaint on(05/11/2007) Airtel prepaid Vidharbh Zone at Nagpur.
I request for BHARTI Tel CEO and other responsible person please close this pockectcutting behave for customers and harrasment. i think your company is not begger?
Also GPRS speed is very slow like bulluckcart. Advt seen. how compare service ?

Aug 13, 2020

Complaint marked as Resolved

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manish gade

from Jodhpur, Rajasthan

Dear Sir,
i have my Idea cellular number .
Lift time card.
Idea had automatically deactive the sim
and transfer number to other account.
kindy send AHmednagar

Gopal Chavhan

from Chennai, Tamil Nadu

Airtel Prepaid — GPRS Not Activated From 15 Days

Sir
I try last 8-10 days to activate GPRS on My Mobile N70 Mobile Number [protected] . i send SMS GPRSACT to 511 but After each Four hours i do not rceieve Confirmation SMS From Airtel .
When I talk with Airtel Prepaid Customer Care Service Center , the executive do not help carefully and say send again SMS to 511 and Wait for Four Hours , I do Same but No result , i receieved poor service from you
Please Activate GPRS On [protected] i send SMS GPRSACT to 511 on 26/02/2008 at 1:21:20 pm

mahesh bang

from Pune, Maharashtra

Airtel Maharashtra — call more than twenty times to customer care for activating gprs but not done

call more than twenty times to customer care for activating gprs but not done i am scared of their service

mahesh bang

from Pune, Maharashtra

call more than twenty times to customer care for activating gprs but not done
call more than twenty times to customer care for activating gprs but not done i am scared of their service

my number is [protected] pune my number [protected]

pankaj raj

from Delhi, Delhi

gprs is not functioning properly. Net disconnect automaticaly, diplaying pocket data not avibalable, link not avilable infull tower condition too.

vidyut

from Delhi, Delhi

Airtel Maharashtra — Automatically deducting Balance

I am prepaid customer of bharati airtel maharshtra
my cell no is [protected]. My balance is automatically deducting thouh i have no scheme activated. Customer care do not respond. please do the needfull

Aman Pal Singh

from Noida, Uttar Pradesh

Airtel Prepaid — Wrongly Deducted Balance

Twice I Have been Charged 15 rs by Airtel saying : Thanx for using Fusion Launge ..I dnt even know wat is this..
And when I am trying to complaint them regarding this their help line number doesnt work ..
a error msg commes that its an invalid number..please help me out, , ,
Aman : [protected]

Samar Kr.deb

from Port Blair, Andaman and Nicobar Islands

I Samar kr.Deb Airtel gives jokes message my balance deducted
Jokes was not activate in my mobile no.[protected]
why are u deducted my balance

Lokesh Bhaskar

from Tellicherry, Kerala

I am a Maharahstra Airtel user on roaming in Chennai. Since few days when surfing airtel live, gaming section without getting the games my amount is being deducted from the main balance. As I am presently in chennai calling to airtel maharashtra would deduct the amount. I have lost Rs.50/- for games which i didn't receive from your servcies. I hereby request you to refund my balance as early as possible.

Thankyou

Lokesh Bhaskar

from Tellicherry, Kerala

jai

from Gurgaon, Haryana

I recharge 95 net pack..but it is not usefull. When i browsing my main balance is redusing suddenly..

Ajinkya Patil

Airtel Prepaid — Balance wrongly deducted

Hie,
my num is [protected].
Yesterday at abt 11 pm, i receivd a msg frm airtel telling that i was charged rs 99 for java game dwnld.
I didnt use airtel live yesterday and didnt dwnld anything.
But cust care said it was me only who dwnloaded the stuff from airtel live. This is not the first time that airtel has activated something automatically on my mobile. Even in last month some rs 50 service was activated and customer care claimed that i activated the service. But this time rs 99 is too much. My complaint number is [protected]. Kindly refund my balance.

gaurav pandey

from Jaipur, Rajasthan

My Air tel Mobile No is [protected].On 23dec 2009 I had a balance of Rs- 50.87/- in my account. On 24 Dec 09 at 0857 hrs. I received a SMS from 543211 stating that I have been provided with hello tune for Rs. 45/-. Where as I have not send any request for hello tune. I am not able to contact customer care exicutive. Please deactivate hello tune and restore my balance at the earliest.

phoenix.leonardo

from Guntur, Andhra Pradesh

Apr 3, 2011

Airtel Prepaid — Balance being wrongly deducted

I have been an Airtel Customer for the past three years, but the last one week has been the worst experience so far. My Number is [protected]
A service called World Cup Video Subscription has been enabled on my Mobile and it is
being renewed every day, as a result of which Rs.3 is being deducted from my
prepaid balance every day.
I have been making calls to the customer service everyday to deactivate the
service and I am being told that the service is being deactivated and that I
would also be refunded the amount as I was wrongly charged even after making a
request to disable the service.
All the customer care executives keep repeating the messages like a
prerecorded message when asked for a resolution to my problem , that the
service has been deactivated and that I will not be getting any messages
related to the World Cup Video Service and that I will recieve an SMS
confirming the deactivation of the service.This, in spite of telling them that
I have been listening to the same message but nothing has changed over the last
four days.

However I haven't received a single SMS confirming the same, neither has any
balance been refunded.

I have made calls on last Thursday (24th March 2010), Friday (25th March 2010)
and Sunday (27th March 2010).

Finally I had written to the nodal officer and they wrote back to me and also talked to me on phone confirming that the service has been cancelled on the 30th of March and gave me this confirmation number
[protected]

However even today I got an SMS again and money was deducted again for the same WCVideo pack service. So a total of more than Rs18 or more has been deducted so far within a weeks time. My balance will be gone in no time if this continues

This is really pathetic Customer Service and I did not expect this from Airtel.

Prerana0109

from Mumbai, Maharashtra

Apr 22, 2011

Airtel Maharashtra — Illegal deduction of prepaid balance

Sir,

I am Prerana Prakash, and my mobile number is +[protected]. I am an airtel prepaid customer since june 2010. My prepaid balance has been deducted for services such as "movie city info" which was activated on Feb 1st 2011 and "Fun time daily" activated on April 11th 2011, without my request. I was not even aware of such a service being active on my mobile number as I did not get any notification etc regarding the same.

I contacted Mr Kailash Kapse in Airtel Maharashtra Customer care call center today and only then I came to know of these services getting activated on my number. I tried to talk to their supervisors but none was available. I tried 7 times but I was kept waiting with no reply from their side.

Kindly help me with this problem.

Thank you.

Yours Sincerely,

Prerana Prakash

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Mera Airtel No-[protected] Hai. Main apna airtel prepaid 200/-validity voucher se[protected] ko recharge kiya us samay mera balance 304.42 paisa tha lekin raat 9.30 ko mera balance minus me 30/- show kar raha hai. custemer exucitive se 25.10.07 ko baat kiya to bola gaya ki 72 ghanta main aapka balance lauta diya jaiga lakin 27-10 ko baat karne par kaha gaya ki aapke balance ka pata nahi chal raha hai 24 ghanta main hamare yaha se aapko phone kiya jaiga lakin koi phone nahi aiya yaha ke TM se baat kiya lakin koi faida nahi hua aab main thak chuka hu.Aab main aapna airtel perpaid connection band kar kisi dushre network ka istemal karne ki taiyari kar raha hoon.Lakin Aur laog ko bhi Mai yahi kahunga ki Airtel Choor Company Hai Aap dushra network use kare.

Aug 13, 2020

Complaint marked as Resolved

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ayyasamyk49

from Chennai, Tamil Nadu

To: nodalofficer.[protected]@airtel.in
Message body:
Dear Sir,

Before I start my complaint I apologize to disturb you in your work timing. I
made a call to Airtel customer care about 3 weeks back and launched a
Complaint, Initially L1 Person took the Call and spoke to me he place me on
hold for nearly 5 to 6 mins, I didn't say anything, I explained him everything
about the issue, I am using the Airtel Connection for Past 10 yrs. It was
working fine, for past 3 yrs I am facing the Network Problem. Initially I
thought its mobile problem, since I was not able to change the Mobile at that
time, then I changed 2 mobiles and currently its 3rd mobile still I am facing
the same problem, there will be no tower in my mobile all of a sudden. This is
not in a single place, where I have this issue in many places while talking or
after finish talking and cut the call all of a sudden the tower gets vanishes.
For this I made a call before 3 weeks and complaint number is
[protected], Spoke to L1 and he transferred the call to L2 Named Nithya. She
spoke and gave the complaint number, she told a duration of 2 weeks maximum
time till 02nd June 2010, but till date I didn't receive any call or message or
any feedback or not even a checking purpose call from your end. So I waited
till 09th June 2010 and call again to Airtel Customer Care by Yesterday. I
spoke a L1 Technician and he cant understand what I am saying, he just says
only it¿s a mobile problem. After checking the status of the ticket, he says
that the team has checked and the problem is in my mobile. If so then why I had
the same problem in the previous 2 handsets. I again tried to explain
everything from beginning. No one is ready to hear my issue from your tech
team. Then L1 transferred the call to L2 Named bala (Not exactly), he also told
the same story. He says that we have to call to the customer care and ask about
the complaint feedback. Nithya told that I will be receiving a message or call
or mail confirmation but I have not received any thing till date.

After Speaking with Bala he told that my issue will be solved with in 4 to 5
hrs and I will be receiving a call from your end (ie., from Santhome
branch), till date I didn't receive any calls from your end. I am really getting
frustrated of this issue, I am an ever long customer for past 10 yrs, but your
response and feedback goes too bad and changes my mind to any other operator.
So please do the needful for this issue

As Bala from Santhome told that I will receive a call, I didn't receive. There
is an another issue, they told that I have been used GPRS and they are
detecting the amt. On my knowledge I didn¿t use the internet over the phone by
yesterday morning 07:00 AM. I was in the office, there is no purpose o[censored]sing
the internet in the phone while I have it in my office. For this issue I spoke
at the same time in the same call for 20 mins. There was no response. The amt
was detected in the morning by 7:00 to 10:00 AM(Not exactly) twice, and again
at 11:53 AM again it was detected. So I spoke to CC, they told that they will
check and call back, but no response from your end.

At last without any reason you have detected nearly 6 times in my recharge
account yesterday. I don¿t whats the Issue from your end. Please read it and do
the needful, Yesterday I was not treated as a human by your Customer Care.
Please go ahead and do the changes and needful for your customers without any
fail. Expecting a positive feedback from you as soon as possible. I am afraid
of doing a recharge of my mobile since if I am doing a recharge its getting
automatically detected. So I will wait for your confirmation.

Still they have not yet called me till date

Kindly do the needful
Regards,
Ayyasamy

MKNANDA

from Mumbai, Maharashtra

The company start some add on services without my consent and deduct the charge from my balance

karan thakkar

Bharti Airtel — Balance Vanishes

Before some time my balance was 27 rs and it has reduced to 2 rs without doing anything. My number is [protected].Plz do something...

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last 6 months the airtel deduting my money from my balance .i have complain about this but no one take action. so i am sorry to say sir that i am going to consumer court . my mobile number is [protected]

Aug 13, 2020

Complaint marked as Resolved

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Reetuik Shukla

from Latur, Maharashtra

Airtel Mobile Conection Know

deepa

from Mumbai, Maharashtra

cl the customer srivce wnted to knw abt the aitel 3 perpaid card was spking to sandeep n anup they hung up on me was getting wired msgs frm a unkwn # wnted to knw whoz # is tht didnt help me ver very rude on the cl when ask fr the sup they hung up thrice... thn ask fr the solution they ask me to go the the airtel ofc at this hr sd they cldnt help n thn hup agn req fr sup 3 time nvr respnd rally bad srvice vit airtel cnt hlep ur customers really sick o[censored]sing this # ... coz u ppl relly not wothrcalling when u ppl cnt help ur customer n will make sure will complin to the consumer beaure as well fr this coz when we customers are in need u ppl dnt help us nw im feeling like a fool tht i hv a aitel # which is of no use will make sure will ask all my frndz n reltive to take a new srivce with some comny bt not airtel ever

Mujahid

Respected sir,
I would like u to say tat i gotta airtel prepaid card by a ur fellow airtel dealer...the number is[protected] i had submitted the proof details twice... Den my incoming & outgoing calls were blocked...wen i complaining it they said tat we r upgrading our computers n we cant give u any information now..so pls call sometime...although they continue it for a week... Now my card shows tat NO SERVICE it seems to be registration failed... I need my number back...will 'airtel' repay for my card... I wish u to response immediately... Or else i write up it for media...and definitely it will harder for Airtel to bear it...

Vikas N. Damle

from Mumbai, Maharashtra

I have been subscriber of Air Tel mobile serive. My. no. is [protected]. I have been asking for amout outstanding against my number for the last two months. The bills are paid by my employer. It seems the bill is outstanding for the last six months but Air Tel did not bother me in spite of repeated follow ups to inform me the outstanding details. At last the service is disconnected by the company and then they inform me my out standing details. Contacting customer service officer is a night mare. Either they are not reachable or they keep you on hold for more than required. Never respond back on time. This is absolutely unprefessional way of doing business.

piyush saini

from Bhopal, Madhya Pradesh

i was demanding for increasing speed of my broad band connection from 3 months .i m in plan of 499 p/month presntly(speed 64 kbps).i was reuesting to put me in plan of 600 rs for month (speed -128 kbps).my phone no is.[protected]. pl start my plan as soon as possible.if not possible then give me a new connection by disconnecting my old connection.
thnx
piyush

vishinkumar

from Chennai, Tamil Nadu

airtel No.[protected]

sanjay Ramchandra pawar

from Mumbai, Maharashtra

i m having proble of not network after Bhyander Station i m staying at Virar there is also such proble facing last one months

I m very much upset by that point of Airtel network & i m going to be close the connection of my two cell No

Rajesh Bhatta

from Pune, Maharashtra

Dear Sir., Esq.,

This is Rajesh Bhatta. I have adequate land in Katihar Bihar. As Katihar is a small village but people are using Airtel connections as well but the problem is the connectivity and we have less Airtel Tower near our area.

Apropos this if you need land to install your tower please let me know, that we can discuss for the same for the installation of Airtel Tower so that people feel free to talk to the loved ones free of hassles.

Regards,

Rajesh Bhatta

aiyajhusen Abdul Bijali

from Mumbai, Maharashtra

i hav your prepaid lifetime card. and after deactiving GPRS, last 3 days the airtel deduting my money from my balance .i have complain about this but no one take action. so i am sorry to say sir that i am going to consumer court . my mobile number is [protected]
when i spoke to your exucative he told me that my amount was going to refund me within 24 hours. that day was friday. last day i again called exucative he told me the time dura to return balance is 48 hr. yet i dint get any balance.
the hight of all that when i recharge my account today again the charge of one day deduct. exucative is not available now. stop to cutting my balance

Nirmal. N. Dey

from Pune, Maharashtra

This is Nirmal dey. As I am having a Airtel prepaid lifetime card mobile no:[protected]. I am facing a problem of daily deducting of money from my prepaaid account of Rs 1.50 to Rs.2.00 everyday from my account. I don't know what do with it, as i am facing this problem for nearly 1year.

Many time i have called the customer care for this, but they told me, pls call us after 48 hrs we are not getting your account details, another time i called them they repeat the same.

As my brother (Saurabh N.Dey) is facing the same problem (Mob. no : [protected]).

As we have decided to cancel both the airtel no.

Pls do the needful, awaiting for your reply.

Regards
Nirmal Dey

Nirmal. N. Dey

from Pune, Maharashtra

This is Nirmal dey. As I am having a Airtel prepaid lifetime card mobile no:[protected]. I am facing a problem of daily deducting of money from my prepaaid account of Rs 1.50 to Rs.2.00 everyday from my account. I don't know what do with it, as i am facing this problem for nearly 1year.

Many time i have called the customer care for this, but they told me, pls call us after 48 hrs we are not getting your account details, another time them they repeat the same.

As my brother (Saurabh N.Dey) is facing the same prblem (Mob. no : [protected]) is having 1 year of lifetime prepaid card.

As we have decided to cancel both the airtel no.

Pls do the needful, awaiting for your reply.

Regards
Nirmal Dey

Raju Premsing Maher

from Panaji, Goa

i hav your prepaid lifetime card. I am last 5-7days the try send sms GPRSACT type send 511 number, but replay "YOUR ACTIVATION FAILURE TRY THE AFTER SOMETIME" and me against try 15-20 time but same replay. i calling your airtel excutive 10-15 time but not action my claim
my mobile no. [protected] and hadnset Nokia 3110

plz activitaion GPRS and send GPRS Setting (14.99 plans unlimited brows & chatting)

thakns

[protected]
aurangabad maharashtra

Dr. Amiruddin

from Pune, Maharashtra

Here, I am Dr.amiruddin my prepaid mobile no. [protected] last five days my balance gone nil without any calling from my no. please do confirm reason, if any just by mistaken please do reversal my balance amount and oblige. I wanted to know customercare but no reply, your customer care service is very bed, whenever we try no one pickup phone after that i have to launched complaint against your bed srvices .

regards
Dr. Amiruddin
Cell No. [protected]
Dated 9-12-08

Deepali sharma

from Allahabad, Uttar Pradesh

helo sir
i m deepali sharma.my account no is13979289 and bill no. is[protected]
i had a talk with one of the executive of airtel regarding cancelling my lanline and broabband
before 2 months so pls dissconnect the connection and i am informing u that i[censored] not dissconect it i ll not pay any bill
pls dissconnect it as soon as possible
my lanline no is 4141925
thanking you

SUJIT TALUKDAR

from Delhi, Delhi

sir,
May I Sujit Talukdar, an Account holder of Your wellknown company, last 29/12/2008 I could not connected NOP connection on my phone. Though I note the prob to customercare but They did not help me, but still now NOP charges are deducted from my account. and also they also discunnect to customer care line. My address B.B.Colony, Nayasarai, Kuntighat, Pin-712513
my connection number-[protected].

If you help me other wise I will discunnect your Airtel cunnection.
Thanking you,
Suit Talukdar
Date-31/12/2008

maruti baburao mulay

from Delhi, Delhi

as i am out of maharashtra state my cell no.[protected] is not working propely i.e outgoing calls are blocked

Ca.KAmlesh Prajapati

from Pune, Maharashtra

I have applied for stopping of Value added Subcription for the last one year by SMS.But it has not been stopped till date. I have paid Rs 50/- pm for 18 months. Please ckeck the same & reimburse the same.
My Mobile No :0 [protected].

Thanks,

CA.Kamlesh Prajapati

navyaruna

from Pune, Maharashtra

please unsubscribe m.igfun.com from my mobile. my mobile no. is [protected]. i have trying to contact the customer care services but there is no proper response. please unsubscribe it as soon as possible.

Ramesh kumar sahu

from Delhi, Delhi

Actually i m having problem regarding my GPRS connection since 10 days...in a perticular place i am unable 2 access my intenet connection if i m going some other place from my place then i am able to connect and again if i m coming back to my place then i am facing the problem...some installation is required. i hv called 100 time to customer care and they are just taking my complaint but they are not doing anything...my GPRS activated no. is [protected]...my alternetive no. is [protected].
my proper location and address is...Name- Ramesh kumar sahu
c/o-chudamani sahu
At/po-Medinipur
via- bhawanipatna
dist-Kalahandi (orissa)
pin-766001

Monish

from Mumbai, Maharashtra

i m a airtel customer and my number is [protected]
i m facing the problem of balance deduction from last three days
the deduction is purely illigal and when i call to customer care they are saying that the service can deactivated my them side and they are refunding my balance also

and today means third time when i call to customer care the executive put my call on hold and afterwards he not responding to my call.
the call is still live when i m writing my query and sort of complain
so i need to say that is that the service airtel giving to thier customer.
And as the only source to complin is this site so, i m going to mark a mail to TRAI and also to airtel so that this kind of things will not happing with the other customer as i m aware of all the things so i m demanding
So my request is that please check my recorded call while talking with the customer care as all the calls are recorded in the system and than verify that is that fine for any telecom industry to give such bad and worst service.

please see the problem and take the decision.

your faithful INDIA customer...

kamlesh kumar pandey

from Delhi, Delhi

dear sir,
i am the cuctomer from ranchi from 4 years but i do not have such problem which occur on 10/01/2009. In the night from your system i came to know that at 1:03 am fom my number a international call is made but i do not did that and so Rs 55 is cut and my a/c came to be zero. when i consulted the operator near my home they told that someone hack the mobile number and make the call. i wanted to make a complain for the same but the customer care is not ready to make me clear to solve my problem and they told you make the call and they donot register any complained for the same, but at last make my complaint. But in the past 4 years i do not make any international call. so i requeste to please saaolve my problem so that i enjoy your service for which i would be highly obeliged to you. here are some details:-

my mobile no:- [protected]

CALL MADE INTERNATIONAL AS TOLD BY CUSTOMER CARE :- [protected] (for 5:59 sec)
[protected]for 0:00 sec)

my complained no:[protected]
please sir solve my problem immediately and gave me response immediately. I am waiting for your kind support...

satyan thakur

from Chennai, Tamil Nadu

sir,
i am satyan thakur from himachal.no.[protected] .
on my cell the TextBasedServices on Airtel WAP activated. and charged Rs 10/-per day.
i call c.care about this and asked to disconect this service.they said that i have to send a sms CSUB to 57886 and charges rs.3/-per sms and it will disconect that service within 24 hours
but when i send it, the responce is...
SMS TONE 4 Nokia/Samsung tones.OTONE 4 EMS tones.BTONE 4 bird tones.STONE 4 sagem tones.PM 4 PicMsg.LOGO 4 OpLogo.LG 4 LG products. Send m for More

i tryed again to c.care they said to do again...
but it does not work the result is same

now tell me what i have to do????

srinivas

from Mumbai, Maharashtra

Hi all,

i keep on getting sms from 64611010, and the message reads as

"thanks for using (subscription, TextBasedServices) subscription service on Airtel WAP. You've been charged Rs.10 Enter Fun Zone http://igmobi.com"

could some one please help me with contact nos or how to get rid of this problem, please help

as they have been deducting Rs.10 evry day since a week or so

thanks - srini - [protected]

navyaruna

from Pune, Maharashtra

hi im navyaruna an airtel customer. sorry to say that the services towards the customers is very bad and not responding to the complaints.i have put a complaint to unsubscribe igmobi.com from my mobile which is a text based service in airtel. i have not even subscribed to it but my balance is being cut everyday of about 10rs per day. previously i gave a complaint to unsubscribe m.igfun.com. i have lost about 100rs of my balance and i need it back.my mobile no is [protected]. please unsubscribe this service from my mobile. if there is no proper response sorry to tell u i will have to go to the consumer court.

V. Karthikeyan Nair

from New Delhi, Delhi

I have connection with Air tel, No.[protected]. my problem is, I never required Jokes. Daily it is coming by message and deducting Rs.30 per month. I have called customer care, and visited aritel customer care centre etc. from the last 6 months. But there is no any progress in my complaint. Pls. cancel jokes, which is receiving from 5432101...pls...pls...

V. K. nair

Mrs. JOAN OF ARC

from Mandleshwar, Madhya Pradesh

I need broadband connection. Pl do the needful

Joan of arc

contact details:

31 (old No: 6) LDG Road (west)
Little Mount. Opp to DTDC Courier Service
Chennai - 600 015

2230 1893

[protected]

suodh prasad singh

I have recharges my mobile which no. [protected] for Rs 115.00 but my mobile has been charged for only 1 rupee what is this . kindly convert it in to the talk time of Rs 100

subodh prasad singh

devashish3255

from Pune, Maharashtra

Respected Sir,

I am your customer since 3 to 4 years and also i am using your demo card by which i transfer your balanace about 10000 week. I havd to complain you about the wrong recharge which i had complained your executive on 14th of january and then they told me that they will refund to my distributor. After that till today i have also called my distributor about balance has been refuned to you or not. He replied me that yet till today no refund has been come. I also have called your sales executive many times whose namaes are as follows Payal Palrajan she had replied me hopelessly. She did not tried to understand my problem but replied me very rudely. So I wanted you to inform you that please credit my account soon or please take necessary actions on my distributor so that I would not go to consumer court. my contact number is [protected]. waiting for your positive replyu. call me soon to inform me about my complain.

SHYAMALENDU MAJI

from Hyderabad, Telangana

Dear Airtel,
Without any notice you have added Hello Tune in my Mobile, after that it is effecting on my job reputation. Please stop on urgent basis & return my money otherwise I will have to go legal action.

Regards,

S Maji
M-[protected]

ganesan

from Kolkata, West Bengal

Respected sir, I am a Indian No 1 Mobile service AIRTEL prepaid customer, my No is [protected] belong to meghalaya state. I am faced network problem last 3 months, Daily 1300 hrs to 1600 hrs Network not avilable, and i launched my compliant to my customer care in Dec 08, but problem not yet solved . now one more problem raised that my service customer care facility was stopped since Jan 09, there is no choice for launch compliant and to speek with customer care throuhg any way . I am launch my compliant through Tamil Nadu customer care on 16 Feb 2009 on payment call not a free call . I got reply from Tamil Nadu customer care ([protected]) that with in 24 hrs Airtel ref will contact me but not received from your end. and also i rang to [protected] (this No was given by Tamil Nadu customer care) for launch a complaint but no response from that No . Now i hope that my solved at the earliest.
Thanking You
Ganesan Y (Indian Army)

vijay kumar

from Pune, Maharashtra

Im soory but im going to the comsumer court to sue airtel for detucting money from my pre-paid a/c every single day for a month now. i am using a black and white handset (model 1100) and airtel is deducting money from my balance for using a web service called speedflirt. Have anyone ever heard o[censored]sing the web in a black and white handset? maybe the father of airtel and his mother invented. I call the customer service each single day, but instead on solving my querries they abuse me because i do not speak hindi. common guys this is too much as before only a rupee was being deducted but from this week the amt increase to three rupees...is the ceo of airtel listening. the day i curse you, you people will die in an accident or the devil will eat you up...airtel sucks and you are robbing me of my hard earned money, im not a sconderls like you ...you use dirty money but mine is earned the hard way. if you are not looking into the matter then thats ok as God will curse you soon and paralyse you all.

vijay kumar

from Pune, Maharashtra

oh God this is the biggest nightmare of my life by making the mistake o[censored]sing an airtel sim.the customer service sucks and i do not know from where they studies that they can't even speak basic english. the biggies of airtel are enjoying in their office but doesnot knw that we the public are sufferring. it is because of bad telecom service provider like airtel that is making india down in the eye of the world. Please disconnect the speedflirt service for which i am being charged Rs 3 each day as my handset is model 1100 since the past two years...have any1 heard of a web service in a black and white hanset...please pay me back my money.

N.SHEKAR CHENDRA

from Hyderabad, Telangana

Dear Sir,

Iam using the airtel mobile since 8years and til today i had not used any other mobile network other than Airtel, , , , but these days the you have started so many outlets in upcoming or Developing Districts in Andhra Pradesh, , , , , but the working of your outlets or customer care centres in Districts are not good woking, , , there are some customer care centres in WARANGAL district i dont know whether you check out those centres about their working is good or not, , , they dont try to help the customers who come to the centre, , , , they do have little bit Mutual Manners against the customers the people working in those centres are more intrested chating with colleages that attending any customer.

LIYAKAT ALI

from Delhi, Delhi

I want to know why an amount of Rs. 30/- has been deducted on my tel. No. [protected] on 15.3.09. Kindly let me inform on my mobile.

sweta sharma

from Noida, Uttar Pradesh

I had bought a new mobile 3310 in patna, with which i got a sim. I submitted the documents in patna 2 days back, but still number has not been activated. No. was [protected]. I think now it's high time i should buy a new sim.

nilima.prasad

from Mumbai, Maharashtra

i am having an internet connection problem while coneecting it is showing network un available please help for coneection

Thakor Patel

from Guntakal, Andhra Pradesh

My mobile number is [protected]. I do not want any advertisement or special offers from airtel or any other site. Please stop that because it is great disturbing thing when I am in middle of meeting or so. Also it costs me as Most of time I am away from home.
I will appreciate your kind attention.

Thakor Patel [protected]

Popat kutal

I have subscribed for speedflirt which is supposed to be free as it is written on it web page...but now i am charged for it today i received a sms of charging rs. 20 for the same...so i request to stop the service immediately...also the subscribers must be informed about the charges they will have to pay for speedflirt
hidden charges are wrong method of charging...
Plz do the needful in order to avoid further complications...
My nu. [protected]

Govind

from Anand, Gujarat

From last 15 days my balance is dedicated. My total balance of Rs. 320 is dedicated. When i call customer care no. they didn't reply me and also they dissconnected me to call customer care. On next day when i call from my friend's mobile and asked about request reference no., sir attending my call said that there is no request fro your mobile no. I hope you will solve this upto 26-3-09, if you don't solve upto till date iwill fill an application in consumer court.

Regards
Govind
Cell no. [protected]
Alternative no. [protected]

pooja sharma

from Bansgaon, Uttar Pradesh

About 3 and 4 hours we continue try to contact to the aritel internet service no 12143. but no body attend my call. i try again and again.but they do not response my call. so i am really sorry sir i want comlained against your service to your head of department. my number is [protected].

Mangesh Ramane

from Mumbai, Maharashtra

Respected Sir,

I am having problem with my Mobile SIM Card, my mobile show message that insert SIM then I called customer center they told me that try to another mobile but the problem is same. Then they reply me that your SIM is damaged or rejected because of mostly use, changes of hand set & more time removing to SIM but we never removed SIM from when we are using and we never changed hand set. Also I told them that, I am not satisfied your replay. But they are not to ready to listen my request they told me you have to purchase new SIM by paying cash Rs. 75/- and submit documents. This Mobile No. is [protected]. And I am not ready to pay charges.

You are request to kindly look in to the matter.

Yours truly,
Mangesh Ramane
[protected]

El William Vaiphei

from Delhi, Delhi

Sir,
I Mr. El. William Vaiphei request your kind cooperation in deactivating the subscription services of Airtel WAP(Fusion Lounge, JavaGame) on my Airtel Prepaid number-[protected] for which i was charge Rs.15 per month.

I therefore will be thankful to you if you could kindly deactivated within a week or sooner is the better for me.

Thanking you

Yours sincerely,
EL William Vaiphei

El William Vaiphei

from Delhi, Delhi

Sir,
Please deactivate my Airtel WAP subscription services on Fusion Lounge, JavaGame for which i was charge Rs. 15 per month. Kindly cooperate with my request and please deactivate within a week.
My Airtel Prepaid No.[protected].

Thanking you
El William Vaiphei

ramakant

from Delhi, Delhi

pls send me deactivation code of rearcharge of Rs.58.
in which my call rates will be 40 and 60 paisa.
so pls send me code for that deactivation.
and all rearcharge deatail information. on my mail.

meenakshi

from Delhi, Delhi

i want to know that why i m dismissed from customer care service.i also want to unsubscribe the ARCHIE'S COMICS subscription.i have already unsubscribe it so many times, but u r deducting RS 10 FROM MY BALANCE .please unsubscribe it as soon as possible

AJAY MISHRA

from Sangli, Maharashtra

My pre-paid mobile no.is [protected].I had been repeatdly receiving a undesired SMS from no. 290603 which is disturbing my personal life and it disgusting. Apart from that Rs.3/- had been deducted from my pre-paid balance after receipt o[censored]nwanted SMS.

Please expain why these kind of SMS is forwarding from AIRTEL and worst part is that why are you deducting money from my balance without my concern. I had never asked such type of services. This is a case of cheating to customer.

I had been complaining to your customer care executive. Your customer care dept. is refuning the dedected money and assured that this service would be stopped within four hours and no such SMS would be sent in future. But it is matter of high regret that even after assurence of stop services, such SMS are continue.

Now I am advising you that sending such SMS from no.290603 should be stopped immediately and refund the money Rs.3/- deducted yesterday evening on behalf deducted on such UNWANTED SMS otherwise I have no option to tackle this matter through cusumer court as.

Ajay Mishra
Pune
[protected]

Radhanathchoudhury

from Delhi, Delhi

My airtel easy no. is [protected] two times I reacharged worngly. 60 +120 but till now iam not received the amount from airtel office.
.

Ajoy Roy

from Delhi, Delhi

Dear Sir

My Prepaid Airtel Connection No.[protected], my handset is Nokia 2700. A Messages comes from your site " Your handset has an invalid IMEI. As per Govt. directive handsets with invalid IMEI will not work with any Telecom Service Operator and you can get a new IMEI from Govt. approved Centres at Rs.199/- only". This messages comes every hour in a day and disturbe me. Why harrash me by this message? Please look into this matter as early as possible and stoped this message so far. If it is not done then I will go Consumer Cell for this matter.

Thanking you

shweta vikram

from Delhi, Delhi

i have trying to contact the customer care services but there is no proper response. please solve this problem

Atul Singh

from Delhi, Delhi

i have prepaid lifetime card. the airtel deducting my money from my balance without any reason i can't subscribe any service but send me a message two times same ms'g and deducting my balance two time same way .i have complain about this but no one take action. my mobile number is [protected]
when i spoke to your exucative he told me that my amount was going to refund me within 24 hours. that day was Wednesday. last day i again called exucative he told me the time dura to return balance is 48 hr. yet i dint get any balance. exucative is not available now. stop to cutting my balance. and when next time i will call customer care then auto disconnected all whole time.
So i think Airtel customer care gave very bad services for his customer, So pl z any owner of airtel help me.

pawan kumar

from Delhi, Delhi

factually,
i say that when i am in serious problem then when i am calling to the custmer care exictive then thry can not provide help for me...!!!

Devendra Pandurang Barde

from Karambakkudi, Tamil Nadu

i m having problem of network in Nashik, from last one year.i am very upset with such a worst network of Airtel, if you are not able to handle it then close it.why should waste our money & time, again i would shout that yours is a very worst network of airtel..
my cell no.[protected]

ashok.utekar

from Ahmedabad, Gujarat

dear sir my sim card will be lock plases & my sim card no [protected] inform my id sir

imaya

from Salem, Tamil Nadu

i was proud to be a airtel service user, but now i m feeling bad now to be a airtel user. Because last 3 months they are taking amount from my balance for any service which in didnt subscribed. its unfare. costmer care peoples didnt solve this problem.

ABIZAR

my sim card is not working my no-[protected] is not working
before 2 days i will recharge my no but 2day my sim was giving message---- sim card registretion was faliyar

P.Parthasarathy

from Bengaluru, Karnataka

Dear sir/madam,
last week i apply for portfolio manager but they sent airtel radio i canceled that but amount of 30 Rs
depited in my account while i call the customer care no responce mean while i am airtel share holder arrange your feed back

jyoti sunil desai

from Mumbai, Maharashtra

i had requested from airtel gallery on telyphone no.999 n instucted not to activate any value added scheme on my mobile no. [protected] but no action has been taken so far. plz do the needful at earliest n confrm same on my mobile or email address.

SURENDRA KUMAR

Mobile No. [protected] - It is my pleasure to inform you that I am using Airtel Networking connection for the last 12 years as a pre-paid consumer. I am very much disappointed when I observed that your company is involved in cheating customer like me by charging higher rate than that of the rate being published by your company in newspapers and other media stating one paise per second for incoming and outgoing class in India, whereas you are charing me Rs.1.50 per call which is more than two and a half times of the prescribed rate by your company. Under the circumstances I would like to call upon you to take notice of the above for rectifying the mistake and deficiency in services to avoid lititation under the Consumer Foirum Act, for compensation under Contracts Act and liability under Unfair Trade Practise Act, including liability under the Indian Penal Code. Within 7 days I hope company of your status with worldwide reputation may not like to go for litigation and would rectify the charing of higher rates and correct my connection by talk time within the notice period of 7 days hereof.
Thanking you.
Yours faithfully
S. Kumar

manish gouniyal

from Dehra Dun, Uttarakhand

i have complaint for my e bill password with 121 customer relative executive that i have forgot the password they told me to msg to121 as i done that 121 msg me that my mail i d is invalid as i am recieving the mails or bill from airtel i have also complain and got complain number 30385448
but i am not getting the responce i have tired and my last thaught is that to change the company [protected]

Rohit Sharma

from Chennai, Tamil Nadu

DEAR AIRTEL I AM ROHIT SHARMA MY AIRTEL NO. IS [protected] I RECHARGED MY PHONE FROM YOUR 101 ERECHARGE RECHARGE IS SUCCESSFUL BUT THE SERVICE DONT ACTIVATE I GAVE MANY COMPLAINTS AT YOUR CUSTMER CARE SERVICE CENTER BUT STILL THIS PROBLEM IS REMAIN SAME SO KINDLY SOLVE MY PROBLEM IMMIDIATELY

Chandresh Jadav

from Delhi, Delhi

Why r u deduct my rupees from my account on dated 22.01.2010 my Mobile no. is[protected].

RAJ KUMAR SHARMA

from Indore, Madhya Pradesh

I m raj kumar sharma & used ur sim card from beging or last 10 yrs. having mobile no. [protected] prepaid connection. I want to close yahoo zone services & jokes from ur service centre, after every seven days u r sending me a message that ur yahoo zone subscription renewed for seven days & charged Rs.10/ . U r sending me daily a jokes so please close both services from ur service centre, I don't know how it is activate from my mobile . Please deactivate both services from ur side .
Thanks a lot,
yours Raj kumar sharma

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I have loss my Mobile with airtel sim. Trace my mobile number [protected] . Sim Number :[protected].
i am prepaid subscriber . present Balance : 99.95 Rs then 6 year validity sim .

Nokia mobile : 1600
theft place : Pudhucherry
Date & time of theft : 01.11.2007 Mng 4 to 5.30

Aug 13, 2020

Complaint marked as Resolved

View replies

ARUN VERMA

from Ahmadnagar, Maharashtra

I have recharched my airtel connection no- [protected]
on 3.10.2007 of Rs. 33 having scheme AIRTEL TO AIRTEL
Re 1/min STD calls. But till date the scheme is not going well. I have complained to customer care 15 times. But no action was taken against it. Today on 26.10.2007 at about 6:45 pm I have talked to Kerala on no [protected] for only 75 seconds but my Rs. 5 & 30 paise have been cut from balance. So I want my problems solved immediately......

Thank you

pertik sharma

from Ludhiana, Punjab

i pertik sharma has installed a broadband connection at my place on[protected] along with the telephone no[protected]. the sales excutive Mr. Jagpal cell no [protected] has taken Rs500/- in cash and provided my a receipt against it. but after payment i received a call from Airtel office regarding new broadband connection and they told me that as per our new scheme as festival offer, there shall be no installation charges if i order a new broadband connection.

in reference to the call from Airtel office, i asked Mr. Jagpal about the refund of Rs.500/- paid by me as installation charges but he refused to do so and said that there ios no such scheme.

secondly, when your enginner came for the installation i discussed the same with him and he also confirmed that there is no such charges on new connections and Rs.500/- has been wrongly taken by Mr. Jagpal.

your goodself isrequested to kindly look into the matter and refund me a sum of Rs.500/- paid by me at the earliest otherwise i will not pay any dues against the said connection and necesseary legal action will be taken agianst your company.

Pertik Sharma
# 3230/1, Sector 40-D, Chandigarh
[protected]
Airtel Phone No :[protected]

lovely chakravarty

from Durg, Chhattisgarh

dear sir,this is to bring to your kind attention that i have applied for a broad band connection of airtel plan 399.currently i m living in indore andapplied to your franchisee GROW MORE INC. who had there office in Diamond colony.it has been one month and no body came from there to install connection not only this they have misplaced my documents which includesmy Voter ID and passport copy.whenever i call at the office no body picks up my call,and when i called the executive and said that ill be complaining they said that go and complaint..its very sad that Airtel is such abig brand name and we dont except this type of attitude from the company so please do some thing or these type of franchisee will ruin your name...

Nitish badhwar

from Delhi, Delhi

there r many other network provider like airtel ,.,.,for ex...idea,hutch etc,.....they introduce many schemes but in airtel there is hardly 1 scheme introduced every month,.,.,but in other networks schemes r introduced daily,.,.,.the call rates r very high with comparison to other companies.,.,.,the smses r not free,.,.,there r vry low pacages to low therates of smses,.,.,.,..my phn no.is [protected],.,.,.

i hav to sent 100 msges daily,.,.and without any scheme it is too difficult to pay the bill,.,.,there r several pacages like in tata in 25 rs. 1000 msges r given free,.,..,there should be also such schemes
i request u to introdue me such a scheme ,.,., il be thankful to u..........

Sunil Agarwal

from Noida, Uttar Pradesh

Every times deducted amount from our mobile ([protected]) against VAS package which I never been applied for. Also received deactivated mail in Jan 2008 but still activate. Please deactivate and transfer that value to our mobile ([protected]) account.

Satishkumar Nainar

from Delhi, Delhi

I have id satish.arba and the password iam forgot. can u help me.

saravana prabu

from Chennai, Tamil Nadu

I am using airtel post paid connection and i have registered online in airtel website.For past 6 months i am viewing my bill through airtel website and it was working properly, from april i cannot view my bill through website, the error is occuring that you have used invalid username, password and client certificate. my username outsider_info.please rectify this problem as soon as possible and reply my email, which i have specified above.

Thankyou

Bhavesh PAtel

from Mumbai, Maharashtra

i am not able to open airtel website due to issue 'client certificate' what is it
Reply, ,

Soma

from Mumbai, Maharashtra

Respected Sir,
I am requesting that 1 number always disturbing me every time I have just married but to phone calling one misunderstanding has been built among us. Please tell me the details of this number. The number is[protected].
Sir he is saying me waste language personally i need your help please help. So many days he is distrubing me. He used different number also but in night or in early morning he use this number . If possible please help me, please give name, which area he stay an if possible please send me her photo.
For your kindness i shall be ever greatfull to you.

Yours faithfully
(Soma)

Krishna Prakash

from Gurgaon, Haryana

Dear sir's
my mobile number id [protected].
i forgated to my password so i cann't able to login my account.
so please send me new password.

with regrds
krishna

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