Airtel Complaints & Reviews

I completely agree with you. Airtel has become a big fraud company that has made a culture and pratice to loot their customers. I am also having lot of problems with their services and planning to approach consumers' court to teach them a lesson.

Please do file a case against them with all the proof otherwise, they do not learn.

I totaly agree,
just same has happened with me,

and i do not have any clue,

i have my 200 marks project to be submitted on 17th nov, and they r creating these kind of problems now.

Plese tell what should i do, mail me at [protected]@gmail.com

I also have complaint no.

2044614, i think.

I have been suffering from a similar problem. I had this airtel broadband connection which was a 699/- plan of 1mbps speed and 2gb free download. Initially there were no problems. But suddenly I started getting huge bills and when I called the customer care to find out they say that I have made downloads and that's why I am getting a huge bill. I never made such huge downloads and when I told them that they have they have the audacity to tell me that someone else must be using your computer and downloading when you aren't there. I told them that that was !!! And I immediately told them I wanted to get rid of the connection and despite my repeated request to cancel the connection they only said why do u want to cancel it..just resolve the issue and continue the service. They have continued to send me huge bills after huge bills. Now they send me court notices saying that they will take legal action against me. This is weird.. I have to pay for something I haven't used and these guys have the nerve to send me court notices one after another. I have disconnected the router and removed the connection and the bills continue to come. Can someone please help or advice...?

I totally agree with the above complaints .I have been a user of internet services from sify for two years and as such i knew that my consumption is well below 500mb/mth .I switched to Airtel Broadband services (Plan 599) two years ago and since then my bill has only gone up by leaps and bounds (my consumption pattern is the same). when ever i call up to complain the only solution i get is that i should upgrade my plan to a costlier one .Ther appears to be a systematic plan by the company to first coax the customer to buy their services for a cheaper plan and then to convince him that his usage has increased and he should go for a high end plan . The cheaper plans are never again available once you go for a higher plan

I completely agree. We had a 256 kbps connection with unlimited downloads the 799 plan, we later migrated to a 2 mbps connection which they reverted after five days without informing us. We contacted their customer care several times, which was useless...eventually we migrated to the 2 mpbs plan again this time however they reverted back in three days. Every time we cantact the customer care they tell us that the backe end dept is responsible, yet they are unable to connect us to them.

Airtel Broadband Services — Cheating and Fraud

I am in Lucknow and had a very bad experience with Airtel Broadband Services. Airtel lacks in commitment and cheated on me. My receipt CEF number is 177289.
I was told by Agent(Fassal, contact number [protected]) that connection will be given to me by 17th afternoon, however he was not able to fulfill his commitment, then he promised me that it will be done by evening but he could not make it possible. At last the Agent promised me that it will be done by next day and he failed again saying that Engineers are busy. At last I had no other option but to ask him to cancel my connection and ask him to give my advance back and go for Sikanet. The guy told me that he will come to me and return back my money within 2 hours however again could not make it, I kept calling him and he kept delaying, it has been four days now and the Airtel executive has not turned up. Today when I called him again he was least bothered and said he is enjoying Holi at his hometown. Airtel service is the worst service/commitment, I have ever seen. Employees are busy with their personal life and are least bothered about the customers from which they take money. I would not recommend it to anyone.
At last I think I have lost my 500 rupees.... :(

Abhishek
[protected]

Re: Airtel - Mumbai

Recently I had worst experience at AirTel so called well equipped call centers. they render to be redundant. You just spend money for service which which they are worth not it.

My experience:

I was having AIRTEL postpaid card: for above mentioned no. i wanted it to convert to prepaid. So i visited DOMBIVILI RC (TILAK TELECOM). For the same. The interaction which should complete in exactly 5 mins. Has been taking place for last 4 weeks. They asked to fill a prepaid form asking for conversion of plan. i have completed the form details. And have given necessary credentials by which they are satisfied. And have chosen a plan (yearly plan) i have paid 3449/- against new sim and refill (bill no :18623 dombivili RC DATED 7-10-06). So they promised me my service will get active in 48 hrs. ok satisfied.

FIRST INSTANCE INCOMPETENCY from airtel:

Some one calls at my different alternate no ; [protected] tells there is a pending of some amount against my postpaid for which i have to go again to RC to clear the SAME.

SECOND INSTANCE INCOMPETENCY from airtel:

I have called postpaid customer care to confirm and request some alternative to for payment like deduction from amount which was due from airtel which was supposed to transfer to prepaid or deduct from prepaid account. They said they cant do it. I have to visit RC. I would like ask, can't RC people check any bills pending at the time of transfer of account. If there is any delay in system upgradation cant there be provision for automatic deduction of amount from some other source from which customer has requested. Thereby saving customer valuable time.

THIRD INSTANCE INCOMPETENCY from airtel:

I have visited airtel RC next day. The people at RC were busy attending personnel calls on their mobiles, having long lunches, going to wash room after every customer interaction. I have asked to wait for my turn which took long 2 hrs. after which the person JAYNA checked the system status and said since my case was previously handled by BHAVNA since she is on weekly leave i have to come on some other day. She has no access to her cases. THIS seems pitiful where there is no access to customer records for your own personnel. And worst part i got this info after 2 hrs of long waiting taking leave from office. So pity full.

FOURTH INSTANCE INCOMPETENCY from airtel:

I again visited airtel RC next day with lots of hopes. The people at RC as usual were busy attending personnel calls on their mobiles, having long lunches, going to wash room after every customer interaction. Luckily that female BHAVNA who has taken my case was present. i was asked to wait for two hrs. then my turn came she invited me one long false smile she said there is balance of rs 114/- which i have paid immediately. BUT your cashier CHETNA was busy calling her some dear one she was busy next 15 min. then she has taken. And promised my service will get activated in 4 hrs. I thought my struggle is over. After 12 hrs my service got activated. BUT THIS time with no balance so i cant make any calls nor receive them. Customer care to visit again RC and 2 hrs for your turn since he cant do anything.

I would like to ask if you cant resolve customer query in single shot when u have got best technology. YOUR service is worst than public sector bank which is near by which are rated worst for their customer orientation. the SERVICE O[censored]NQUALIFIED RUSTIC person in public bank service is hundred times better than your well qualified service person. EVEN traffic police who caught u for breaking laws solves matter in 2 mins by taking some bribe. u were worst than that.

TODAY I AM VISITING again RC. for fourth time hope, my case gets solved.

I WOULD like u to return my entire money today i[censored] cant provide me simple service which u have promised, i will take all my money and take service from other service provider. No problem thereafter i would request all friends not to approach so friendly customer friendly service. "YOU CANT EXPRESS YOURSELF TO YOUR CUSTOMER NEEDS SO U HAVE NO RIGHT TO KEEP PUNCHLINE "EXPRESS YOURSELF".

ALSO i would like u to close your DOMBIVILI RC and all its member JAYNA, BHAVNA, CHETNA to be fired who are so incompetent who after sufficient exp discuss discuss what action to be taken in a particular case in every case.

Lastly i don't want "beauties with no brains" to sit to assist me in customer care i want simple people who can understand what customer might need next and suggest course of action before customer realizes he is in deep pit. TECHNOLOGY MUST ASSIST PEOPLE BUT SHOULD NOT BE PROBLEM.

i want know about std offers

To,
The Airtel
Customer care
Mumbai

Refer: Airtel Mobile no: [protected]

Respected sir,

Some of misbehaving person who dont know how to talk to a Customer am giving u details of them

Shabnam senior officer : [protected]

Ashok :[protected]

Prashant :[protected]

Amrita :[protected]

Manager :Rakesh Sharma :[protected]



They all r treating to Customers that they dont know they r seating thier to solve a Customer Problems.

Yet they didnt solve my Problem and giving me threat of thier heavy posts.

Plz teach them some Manners how to treat to a Customer .







Nadeem Ahmed ([protected])

178, bapu khote street, akola wala bldg,
2nd floor no 11, 12,
Kalbadevi road,
Mumbai 400003




Thanking you,


Yours faithfully
Nadeem Ahmed

you have send my anty a sms 28/3/09 at 7:26pm about coca-cola int live mobile draw of 2009.My mobile won 750000$ & they have send me ID cokelive[a]live.co.za.and to send my name and mobile number on this ID. Now they are telking this is wrong ID.please comfirm & give me correct detail&ID my no. is [protected].

AirTel — Harassment calls

Hi,
My wife in Bangalore is getting harassment calls and sms from unknown number [protected] repeatedly from last one week .
This is continuing even after multiple warnings .

please block that number to stop the nonsense calls and sms
regards
Srinidhi

My sister is also getting calls and messages from this number!! this number shud be blocked n this guy needs a lesson to be taught!!!

regards,
Shwetha

well i'm getting calls from this aitel number daily.[protected]

around 30+ calls per day.any alternative before going for a legal complaint

regards,
preethi

I Am getting calls from [protected] and he is very annoying, Informed MTNL, my phone provider and they refused to help, What should I do. Please advice.
Meeta

I registered my self to view my Air tel bill of Land line & Mobile. More than one month is over but your site is not working so for. Please let me know how much more time is required to view my bill on line.
My land line no. is[protected] and
Mobile no. is : [protected]

:-)

airtel land line — Billing / Collection mistakes

It is a very bad experience for me being a customer of Airtel Land No. in Chennai with a broad band connection to it. We have a facility for billing collection at door steps annouced by Airtel which have eased the way of payment done thru Cash. After collection of the bill in the beginining of the month by the Authorized agent, it was for continious 2 months that the land no. got discarded and they will also send an SMS to your mobile saying that your payment is not done for the current month. No clue that the money goes where? Is Airtel aware of this? Is there a curtesy they have for customers to take necessary action on the Collection Agent? No one in Airtel has any answer for this. But very comfortable they say - Pls wait for 4 hours, we will release your connection online. Even after 4 days follow up, they will not release your tele connection.

Due to the call center operations, the Sr. Officials of Airtel and other people are hiding behind all these issues suffered by the customer.

Any justice.

I have my own justice to beg and get the connection again even after paying the bill on time.

We are ashamed about our own experiences with these companies which will not bother about a customer suffering. They are very happy and show big prestigious banners for their customer service.

airtel land line — unnecessary billing

dear sir . i am not having any dsl connection on my telphone no 4013748 . i was giving regularly to pay for rs 90 per month . i gave in writing that neither i have nor i want any dsl connection . but the customer care at ujjain never give a receipt of the complain nor do take any action . i need a refund for that
more over i do not have any parrelel connection on my pho ne, they are charging on my bill rs 400 per yr . i approched to cut any such facility if there . but they did not responce
shuld i go to consumer forum to solve our greviances
dr saxena [protected]

Airtel — Unnecessary charges levied

Unnecassary hello tunes charges are levied to my number [protected]. Though we have not asked for any hello tuenes or pressed any keys while on call. I want refund for the all the charges levied for the past 4 months.

Airtel — charging unnecessary phone bill

i have got a landline phone number[protected] from airtel. even though it is dead and not working from two months the company has raised a bill against it. even after lodging the complaint several times we got no response from their side however they handed over the bill of Rs.2500 (approx.) for the two months.

should i file an FIR

airtel land line — line cut

my land line also cut one number last two month onother number cut one week please attend and recovery in a broblom
my land line number[protected],43304213 please kindly attend .

i had taken a sim from 6th september.
mobile no is-[protected],
till now not activated.pls consider my problem.
alternate contact no-[protected]

please contect me my personel no and your solution



[protected]

send my PUK code [protected]

puk code enter is coming in mobile please give the number immediatelt waitnig for reply

have my nokia 6610i. which is now asking the puk code so plzzzz send my puk code via e mail my mobile number is [protected]

i have my nokia 6610i. which is now asking the puk code so plzzzz send my puk code via e mail

I locked my PUK code by mistake and After speaking with Airtel customer care for 3 mins i got my code.

98450xxxxx(bangalore) is my SIM series and PUK what i got is 68314815

If this is correct then it will ask for new pin, Enter 0000.

my phones sim has blocked
no. is [protected] please send my puk code

Please Note:

If you continue to key in the incorrect 16 digit PIN number over five times, your recharge option can get barred. For assistance call Customer Care on 600600 (toll free).
Once your validity period expires, your Airtel Prepaid Card gets deactivated.

postpaid

Hi
M anamika...using the airtel no since 5 yr.

Since 28th Sept Morning, my cell is temporarliy out of service.Vailidity expire which i dont know ablout thru any msg or call from Customer care exec.
.After complainning two times, its not yet started..Customer care executive tell me its take 48 hours max.. But even now same problem...they had given the complain no-227655.
kindly work on my complaint..

my phones sim has blocked
no. is[protected] please send my puk code.

I want to bring your kind attention to the hell lot of inconvenience I am facing by the airtel company.
I got my mobile number [protected] converted from prepaid to postpaid approx a week back from Chaddha Airtel Office, Dharampura Bazar, Patiala. I was issued a new sim. It got activated the very evening but the very next morning the Sim registartion failed. And it appeared that number didnt exist. I complained to the same office people and i was issued another Sim next day. But to my surprise another number on the same sim got activated. the number activated was [protected]. I got the threat calls on this number because it was a stolen mobile number.I reported to the same office again and again but they didnt helped me. When i requested them the and made aware of the loss I was facing in the business due to number inoperability, they issued me another SIM yesterday but it has still not activated. I talked to the customer care service many times but they are not cooperating at all.
I anticipate a quick response from your side and please kindly redress my grievances with all the compensation for my loss in business. I sending my contact details as follows:
Ravish Goyal
Contact: [protected]

plezzzzzzzzzz send my PUK code([protected])

When I starting my phone, it will appear that "Enter PUK"... plzzz help me. My No. is [protected]

my sim locked pls send puk no to my other number
my name is Anju tripathi no. [protected] sim no.[protected]

thanking you waiting for reply

my card no is [protected]. when card insert in the mobile mobile is not properly. you call me on [protected]

Please send my PUK code Mobile Number [protected]

mera mo no is [protected], and this no very problume from one month to call another no, pls jaldi is no ko thik kijayo???????????

Hey i am a customer of bihar airtel region.My brother have had a connection whose no. is [protected] but after activation of 1 weak it has been barred.Again i have submitted redocuments on 21.03.08 but not started it till now.So what we can do!

Sir/Maidam.I respected to you.As per requirement for the my home and land avaliable in any time at bihar state of munger district...i wating for reply and comments.My personal details given below-ROHIT SHARMA.CONTACT NO[protected],[protected],[protected], [protected], [protected]

mere pitaji ka ak accident me 27february2007 ko denhant hogya jis ke karan mai ne office se contact kia agreement tranfer ke lia . office jis tarah batata gya mai kerta gya aur august me transfer bhi ho gya per mera rent abhi tak clear nahi hua jis ke karan maine 13february ko legal notice kerwa dia. 16 april ko office se call kerke mujhe Patna bulwaya gya jub mai waha pahuncha to padadhikarigun mujh se ladai kerne lage aur jalalat ka inteha kerdia unlogo ne mere sath bato ke dauran ak padadhikari mahodai ne yah accept bhi kia ki mera koi bhi official agreement nahi hai . jiska ka sound clip mere pas hai . jub airtel ka official agreement samapt ho chuka hai to kya hoga ? unlogo ne mujhe baed me yah aswasan bhi dia ki ager 10 dino me aap ka masla clear nahi hota hai to aap tower ko bund kerdain.mai akhri bar prarthna ker rahu ki mere sath insaf kia jai .

In Bihar & Jharkhand circle Airtel is providing most BAKVAAS services on earth

Dear sir,
on monday evening 28/07/08 i have requested in the customer care to send gprs settings on my phone to use internet but there is no responce from the customer care till now on my phone.time has crossed over 48 hrs. but there is no response of my request.i have sufficient balance for the gprs connection.i am from muzaffarpur bihar.my phone no. is [protected].
so, sir i request you to kindly take necessary action and enable the gprs settings on my phone.

sir i am airtel customer .my phone number is [protected].and my location is samastipur bihar.i want draw ur attention towards my major problem that i am using gprs(mobile office) from 5 months but from 2 months gprs is not working in my area .but in some area of samastipur gprs is working .for this i had complaint 5-6 times but still no action is taken by airtel.so i want to tell that if airtel is not able to solve this problemthen i will cut my number.and customer care num 121 is also close on my number.

ihad also complaint u to take proper attention towards my problem but still no action is taken from ur side.i am very upset with the performance of airtel in bihar.so i kindly u to take immediate proper action toward my problem

MY ADVISE FOR AIRTEL :WHY YOU ARE MISUSEING PUBLIC MONEY ON THE NAME OF YOUR CUSTOMER CARE SERVICE . IT IS COMPLETLY USELESS FOR CUSTOMER. NO ANY ASSISTANCE WOULD BE GIVEN FROM YOUR CUSTOMER CARE .

AirTel — GPRS not working at my location

Respected customer care,
I Mr. Sikandarkhan, using airtel GPRS internet from last 3-4 years. But now there is problem I am phasing in Airtel GPRS at my home location. When I am using internet at my office location or other location except my home, internet works. But at my home location its not working. So what is problem at my home location. My home location details is as under :
Country : India
State : Maharashtra
City : Aurangabad
Address : Kailash Nagar
So I request to Airtel customer care, please resolve this problem as early as possible so that I can use internet on my mobile as well as on my pc at my home.

Thanking you

Yours

Pathan Sikandarkhan
Mobile No. [protected]

why some time balance cuted

I hv activated bihar airtelgprs(30 paisa/50 kb).bt it's not works in roaming whereas my other frnds works.it writes 'packet data connection is not availble' and 'link not available'.my gprs is activated.i have checked it a lot of time.

Mera no. [protected] hai. Is per GPRS ka speed very slow hai. Is ka speed ko jyada karen.

Dear sir,
I am a user of Airtel Bihar network, last month I have submitted my request for the use of Airtel office but unfortunately, till naw, I couldn't received the settings. Last week I came Uttra Pradesh. I wanted to know that there is any possibility to get the gprs settings for the use of mobile office.
My mob. no:-[protected]

Dear sir, i m ur customer since decades. Sir previously i was using 249 rs/month unlimited gprs plan. That was pretty well. Bt nw there is 30p/50kb scheme, that sucks. Sir i want any unlimited gprs plan coz i also use that on my laptop. Sir my number is [protected] and i m from Bhagalpur{BIHAR}
~PLEASE RESPOND~

dear sir i m ur cus.. please see my network gopalganj saryakhtiyar pin 841427 tower no any time

My gprs is not work.

Now how many rupees occurs in the reach rage in this time i want to all kind of information about the bihar atrial user.ALL LIFE TIME FUNCTION WITH PLAN IN THIS TIME .

WITH SOME INTERN ATE FUNCTION ALSO INCLUDING GARS FUNCTION.

Sir my sister mobile no. is [protected] was stolen on 8.03.2010
FIR IN CHAPRA BHAGWAN BAZAR POLICE STATION 09.03.2010

SO PLEASE CLOSE MY SISTER SIM ([protected]) BECAUSE ANY ONE YOUSED IT WRONGLY

Please do with needfull

sanjay

My Self sanjeev, My cont no- [protected], i am facing problem with this no from 26 fab, I have complaint customercare and they always give the time but still problem is not done and agin they have given me time


plz do needful
sanjeev

yes u r right

Does this completeness works, because Airtel give us 14000 Rs bill for the only 7 days. Is it possible?

I am facing the same issue of an old disconnected number which i had settled in with airtel. Now I am threatened with a court case !!!
Terrible... I hope you found a way out of it. I still have not.

i am sohel jariwala.mo [protected] date[protected].i am not any call affter 11.00pm any airtel mobile.and activat caller tune.

i m also suffering

Airtel Prepaid — increasing call rate

i was using airtel prepaid upto 4 years. you are increasing your call charge day by day. you are not provide information before that, actually you are utilising the customers in a negative way and it is a disturbance for the customer. so please take necessary action against in the increasing price.

my mobile phone no. [protected]
recharge on 02-09-09 super topup for Rs.90/
but that call rebate not introduced

Airtel Prepaid — prepaid tariff increase

sudden rise in tariff

i am also finding similar problem
since last one week, rate appears high and for arecharge of 666 rs i have about rs 300 and odd remaining behind what is the problem
iwant it rectified and immediate reassessment is done for all the calls

Respected sir,
our new competion netwrk(uninor)has provide low cost for all local netwrk to make call @29p only, so when you will decrease our call rete

I am holding a airtel number ([protected]) which is mumbai (vasai) based number . Currently I am in Gaziabad and tried to recharge for 100 bugs . Unfortunately it does not get updated in my mobile . It was showing the existing balance number . I am not able to call to any number .Any one can help me ?. It is frustrated that dealers not ready to take responsibility .Since I am the customer why should I call mumbai number(std will charge) and ask the reason . It is perfectly AIRTEL System fault where Customer SHOULD NOT SUFFER .

I would like to request any one to Look into this matter . Also I request all your dealers should take responsibility of this type of problem .I paid 100 Bugs and I was not getting any recharging amount Why Should I pay to dealer 100 Rs ? . Dealer saying his system showing it is recharged and printout also come out with 100 Bugs..Any one can say what is this ???

Respected sir
Vodapone is offering 10ps/min for V2V when will u reduse call charges from A2A
regards
Parameshwar

I HAD PAID THE TARIFF CHARGES RS 5/= ON 16.04.2011 AT 9.31 PM. THE CONFIRMATION SMS WAS ALSO RECEIVED FROM AIRTEL ON SAME DAY AND TIME. BUT STILL THE CALL CHARGES IS CUT BY AIRTEL IN MINUTES INSTEAD OF SECONDS PER PAISE. KINDLY SEE THE ERRORS AND TRY TO REMOVE IT AS YOUR EARLIEST. I ALSO REQUEST YOU TO RETURN THE EXTRA MONEY CUT BY AIRTEL AFTER TARIFF DATE. MY MOBILE NO. IS [protected] AND EMAIL ID IS khanisrar.[protected]@gmail.com.
I REQUEST YOU ONCE MORE TO GO THROUGH THE ERROR AS YOUR EALIEST POSSIBLE AND INFORM THE SAME.

THANKS
DR ISRAR KHAN
ALIGARH

Airtel Prepaid Connection — Sudden increase in Call charges

Dear Sir,

My STD and Local Charges were Rs1.50 and Rs1.00 for the first call and Rs 0.5 and 0.4 for the rest of calls for rest of the day. Suddenly from 25 Aug 2011 the first call tariff remains the same but the later charges were Rs 0.6 for both Local and STD.

i got mail from u k lottery , what about this? i am so distrubing this type of messages

hi sir my number [protected]
i am in uae but not network plz tel me what i do

my balance got deducted 70 rs and no one is giving revert give me my balance today my no is [protected]

Dear Sir/Mam,

This Is Akhalaque Ahamad.
I Have Another NO. Of AirTel.My no Is [protected]/[protected]/[protected], When I call To The Customer care No. My Call Became From Customer Care Executive Side .his Name Was Mukesh. I called To the customer care for the information of Mcheck Service.But he did not help me becouse he did not had any information regarding that.and when i forworded a complaint againts him he activate lots of vas services, and other services on my no. my balance got deducted around 40 rupees.and nobody gave me refund i need legal action againts this complaint.

Airtel — Poor CRM and cheating customers

Sir,
I Darshan Gosar am using the Airtel postpaid connection Mobile No. [protected] since aprox past three years.Since past 6-8 months the network of Airtel had totally deteriorated and it was really inconvenient to use the service. Finally I decided to quit the service.
As my outstandings where my line was suspended. Later I kept on getting calls from your customer support team, who promised me for better service from Airtel end. I was being asked to make the payment of 2500 out of my total out standing bill and remaining few hundreds where waved off.

However after a week of the payment I am getting reminders for my remaining amount. I tried to resolve the issue with 121 regarding the same. Initially they agreed on the same but later on they informed me there is not such waver being made on my account. I tried contacting the nodal officer for the same but they are also too rude to talk.

I think Airtel doesnt wanna have a good people who have a sense tot talk to costumers. Its really ridiculous the way CRM department people talks.

My mobile no is [protected] and I completely agree. I also have similar experience. Additionally, I got a reward (yes you read it correct...I got a reward from AIRTEL in terms of sudden disconnection of my mobile number. On Checking I find the call centre rep telling me that " Despite warnings, my phone was receiving ad SMSs and Spam ad calls" - so the phone has been disconnected. ... Can you believe it... The customer care people. are clueless and were only fumbling while trying to give me some satisfactory reply... Similar condition were noticed when emai response was received from nodalofficer.[protected]@airtel.in as well as [protected]@airtel.in. They promise me to give an explanation in two hours... and then shy away... Patrhetic bunch of jokers!!!

Airtel — Unsolicited SMS/Calls

Dear Sir,

My mobile No. [protected]. I am getting unsolicited value added sms and in spite of my complaints, Airtel is sending the same and for that purpose they are regularly charging/deducting my balance money also. Everyday Funpack, Movie pack etc.etc., which I never needed, are sending and deducting my balance.

What can I do? I am going to stop using Airtel usage and will be throwing my sim card. Who will prefer if Airtel is providing such cheapest service.

Boban Joseph

Hi,

My mobile No. [protected]. I am getting unsolicited value added sms and in spite of my complaints, Airtel is sending the same and for that purpose they are regularly charging/deducting my balance money also. Everyday Funpack, SEX issue, Movie pack etc.etc., which I never needed, ...

MY NAME : ANIL KUMAR PATEL
MY MOBILE NUMBER : [protected]

I HAVE REQUEST FOR U THAT RIGHT NOW I AM USING LIFETIME NUMBER . BUT WHEN I RECHARGE WITH LIFETIME OFFER I FIRST TALK TO YOUR CUSTOMER CARE THAT Rs.33/- IS POSSIBLE IN LIFETIME SCHEME TO REDUCE THE S.T.D. RATES THEN THEY SAY THAT U TAKE THE LIFETIME CONECTION AND RECHARGE WITH Rs.33/- AND REDUCE THE S.T.D RATES.BECAUSE MY MOST OF ALL ARE S.T.D. PLEASE HELP ME SIR.

BUT RIGHT NOW IT IS NOT HAPPEN I THRIS RECHARGE WITH Rs.33/- BUT RECHARGE NOT SUCESSFULL
TRANSCTION ID NO--[protected]/[protected]/[protected]

NOW WHAT I AM DO.

PLEASE HELP ME AND LOOK INTO THIS MATTER.

THANKING YOU,

YOURS SINCERELY
ANIL KUMAR PATEL
MOBILE NO.[protected]

MY NAME : ANIL KUMAR PATEL
MY MOBILE NUMBER : [protected]

I HAVE REQUEST FOR U THAT RIGHT NOW I AM USING LIFETIME NUMBER . BUT WHEN I RECHARGE WITH LIFETIME OFFER I FIRST TALK TO YOUR CUSTOMER CARE THAT Rs.33/- IS POSSIBLE IN LIFETIME SCHEME TO REDUCE THE S.T.D. RATES THEN THEY SAY THAT U TAKE THE LIFETIME CONECTION AND RECHARGE WITH Rs.33/- AND REDUCE THE S.T.D RATES.BECAUSE MY MOST OF ALL ARE S.T.D. PLEASE HELP ME SIR.

BUT RIGHT NOW IT IS NOT HAPPEN I THRIS RECHARGE WITH Rs.33/- BUT RECHARGE NOT SUCESSFULL
TRANSCTION ID NO--[protected]/[protected]/[protected]

NOW WHAT I AM DO.

PLEASE HELP ME AND LOOK INTO THIS MATTER.

THANKING YOU,

YOURS SINCERELY
ANIL KUMAR PATEL
MOBILE NO.[protected]

My name is A.Madhusudhanaro and my ph: no is [protected].

Actually i am using CUG 299 POST paid plan. I have changed to individual 249 plan from above mentioned plan one weak before ,but still not activated means not changed to required plan. I have paid full amount (365 and 270 Rs/-) .


Why and what i s the problem? Which plan using now ?

my Name is ranjeet kumar
mobile no[protected]
please confirm STD call rate tairif plan
prepid &post paid

MY NAME : RANJEET KUMAR
MY MOBILE NUMBER :[protected]

I HAVE REQUEST FOR U THAT RIGHT NOW I AM USING AIRTEL MASIC NUMBER . [protected]
BUT RIGHT NOW IT IS NOT HAPPEN I THRIS (AAP KE AIRTEL MASIC KA BALANCE KAM KIRPAYA ISE JALD HI RECHARGE KRE)
PLEASE HELP ME AND LOOK INTO THIS MATTER.

THANKING YOU,

YOURS SINCERELY
RANJEET KUMAR
MOBILE NO.[protected]

MY MOBILE NO IS [protected].I HAVE TAKEN POST-PAID CONNECTION RECENTLY(2 WEEKS BACK),I M GETTING DAILY UNBILLED USAGE BILLS THROUGH SMS'S FROM 121. BUT THERE IS DISCREPANCIES IN THE BILLS,THOUGH I DIDN'T CALL TO ANY ONE THEY ARE CHARGING SOME AMOUNT.SO PLEASE LOOK INTO MY PROBLEM, AND PLEASE SEND MY BILL SHOWING THE DETAILS OF CHARGES FOR THESE DAYS,

THANK YOU ,
BHANU PRASAD,T.

Dear Service Provider,
I was too eager to have Air Tel network.
I have got the SIM of Prepaid of its no is [protected], and i am still using this about 11 months. I was curious to see the balance amont when ever i used this. What a surprise! that i have topup the card of Rs.50 and immediately the balance shows that Rs.39.50/- in the late evening(10:43pm) yesterday. I did not use this mobile till 10:40Am of next day. After that the balance went to Rs.6.69. It is a big surprise and shock too.
This was happened during 2 weeks back also.
I have talked with AIRTEL customer care, .... the reply from the AIRTEL staff was that i used to browse the website and download the Porn sites about 30mins every day from 15/02 ~ 18/02 between 12:30midnight to 1:00MIDNIGHT.
It was a great shock and i used to get deep sleep at this time and i never use this mobile for the said purpose, indeed that time.
It was observed that it was a great cheat by AIRTEL and the staff was managed to provide the escape answer.
How the network is getting connected without my knowledge, that to particularly 12:30 ~ 1:00 MDNIGHT regularly?
I have several questions?
How the reliabilty and security of AIRTEL network?
Will it not cause national security threat by this type of Cheating the customer..
Is this the way to deduct the Money from hard-earnded people?
Is this sensible to this Nation? developing country aswell?

IT was the Greatest cheat i never had before and experienced.
Air tel has to restore this activity and the Money too.,
or this will be caustioned and notice to media and Customer cell for legal proceedings....
Let us not activate or waste our brain for rediculous think rather useful to country to integrate and develop.

Note:
To the concern,
Pl take up this matter at all possible means to restore and deactivate my "dalive" any more. Restore the LOSES soon.
Pl intimate me results thro mail or SMS.
Pl do not popup any thing on this mobile no for any reasons.

Airtel Network is automatically gettings disconnected at Fort / Egmore /Nungabakkam / Mambalam Railway stations while i travel from Chennai Beach Stn to Guindy.
This is happeneing very regularly to mint money to have more calls. Is it Not???

I hope that AIRTEL to provide the solution and serve people in the poistive way.
D.Rakesh

i want that the hard copy of bill ( mob no [protected]) should not to be sended at my billing address wz 970 raj nagar gali no 3 . i need the copy of bill at the same above given e mail id ( [protected]@yahoo.co.in) please react to this complaint as soon as possible

Sir,
I am hereby surrendering the sim of the present mobile numbers [protected] and [protected].I kindly request you to deactivate the respective sim numbers.
Thanking you,
Yours sincerely
Srimathy.Varadarajan.

MY no. [protected]

Dear sir,
Yesterday (13/06/08) evening my balance was 340 Rs but by night it becomes zero.I cant able to call any one including customer care.I called Customer care from my friend's no. your executive is telling us it will corrected within 24 hrs and he also added if i want to make a call (within the mentioned 24 hrs) i have to topup my mobile, This is highly unacceptable how can u tell ur customer to do so.why no prior information regarding this and also u people giving unnecessary SMS but necessary things also to be reflected .

NOTE;
I registered a complaint for the same and the no. is [protected]

for these two specified airtel numbers please activate STD service, [protected] and [protected].we are looking for a quick response from your side.

thank you,

Best regards!!!

shivaraju and govindaraja

If my mobile theft during journey, what is the procedure to get back my old number. Now i am in the life time validity period.

Sir/madam,

I have prepaid connection of airtel no. [protected]. I want billing statement of June-2008 for claim this amount from our company. So, kindly send me this billing statement as soon as possible.

Regards

Kuber singh Bisht
Jaipur

To
Respectable Concern Person,

I could like to change my plan phone # [protected]. Wright now my plan is 394 cooperate plan, i need to change to 199 talk plan.

Working at ACS, address ITPL, creator block, 2nd floor, white field, blore.

residence: #20 muddappa Garden, coxtown jeevanahalli bangalore. 560005.

please do the need full as soon as possible.

thanku

We, Raghava Estates Limited had nearly 60 connections. We are facing some problems since 3 months. As we approached customer care, the service is not good. Our problems are not yet rectified.

In our connections, we are using 2 types of connections i.e., Level 1 & Level 2 (outgoing only within our group). Recently we have taken some connections.

We are facing some problems with the below numbers, they are in the group but the services are not in our CUG group. The numbers are [protected], [protected], [protected], [protected]
Please provide the services which are applicable to our CUG group. The problem with the above numbers is: when we are calling from the mobile of Level 2, the calls are not going to the above numbers. Since three months we are not getting the bills.
As we called to customer service, there is no response from them. Please provide us the bill regularly.

We are getting the separate bill for the below numbers.
[protected], [protected] to 18086, [protected].
Please provide the bill for the above numbers in our Group only.

So, Please rectify the above problems quickly which we are facing since 3 months.
Hope you do these problems to be rectified at earliest.

I have taken a corporate connection last year and i had availed the service of ECS and now i want to stop that facility. My number is [protected]

Sir

Sub:- Non receipt of calls from cellone simcards

Complaint Ref:No. 19797371
[protected]
19837228.

I have purchase a Sim card of Airtel, bearing no.[protected] on 18/11/2008. An amt. of Rs.500/- was cgarged tiwards this fancy number, My problem is that I am not getting calls from Cellone Simcards and an roaming certain calls could not be connected.

All these problems were brought to the notice of the concerned persons including you, several times. The complaint ref:No. were mention above. But no clear respose is received from you. Lastly I have contacted to customer care manager in charge yesterday for solving this problem. But her response was very rude. She informed that Airtel is nor responsible for not getting calls from cellone Sims. Totally contradictiory to what she said earlier.

In my first complaint I had informed that if you can not solve this problem you have to refund the Rs.500/- charged extra for the fancy number.

Due to this problem, I have suffered a lot of problems and monitary losses. It is a clear cheat from your part and you will have to answer for this. If you don't solve my problem within 24 hours I will have to complaint to the consumer court and TRAI.

An Urgent action in this regard is expected.

Thanking you.
Tomy Isac

Hardcopy to :

Chairman, Bharathi Airtel
Area manager.

Sub:- Non receipt of calls from cellone simcards

Complaint Ref:No. 19797371
[protected]
19837228.

I have purchase a Simcard of Airtel, bearing no. [protected] on 18/11/2008. An amt. of Rs.500/- was cgarged tiwards this fancy number, My problem is that I am not getting calls from Cellone Simcards and an roaming certain calls could not be connected.

All these problems were brought to the notice of the concerned persons including you, several times. The complaint ref:No. were mention above. But no clear respose is received from you. Lastly I have contacted to customer care manager in charge yesterday for solving this problem. But her response was very rude. She informed that Airtel is nor responsible for not getting calls from cellone Sims. Totally contradictiory to what she said earlier.

In my first complaint I had informed that if you can not solve this problem you have to refund the Rs.500/- charged extra for the fancy number.

Due to this problem, I have suffered a lot of problems and monitary losses. It is a clear cheat from your part and you will have to answer for this. If you don't solve my problem within 24 hours I will have to complaint to the consumer court and TRAI.

An Urgent action in this regard is expected.

Thanking you.
Tomy Isac

Hardcopy to :

Chairman, Bharathi Airtel
Area manager.

Dear /sir, /madam

Few days before i have lost my mobile phone Hand set No- LG Kg 300. I am ussing Airtel Services last Six year, my airtel connection is postpaid connection (Mob. No- [protected]), if you provide me help to search my mobile phone, i am really thanks to you from heart.I have attched a FIR copy of mobile phone lost Complaints, it meantions my phone IMEI No- [protected]


Best Regards

Rohit Garg

My complaint dated 8th January 2009 regarding Post paid Air tel bill no.[protected]relating to phone# [protected] is still unanswered.
Be great and accept the truth of inflating the bills and correct your mistakes.
Awaiting response.

My name is Rakesh Kumar Verma. I am postpaid customer of Airtel and my mobile no. is [protected].I feel very unpleased to your services.
At the moment I am feeling that this is the my biggest mistake to choose your network to me as service provider, because from last one year I am facing Bill related problem. Every month I told to your executive to correct my bill regarding unwanted SMS (Other SMS), GPRS charges whereas from my side there is no GPRS activation request is generated. Whenever I make call to your Cusomer Care at 121 your call is automatically disconnect when press the 9 number after your computerise instruction. When luckily my call is connect to your customer care executive then according to your executive your server is not working properly. Due to this cause my problem is again pending.
I am very frustated to Bill related problem and I assure you that when you correct my bill and in future from your side these types of problems like unwanted SMS which is chargable, GPRS charges without activation is not repeat then I will pay the bill.

i had subscribed for text Based Sevice in Airtel WAP through http://igmobi.com.I am losing Rs 10/- per day for no benefits.I want to deactivate this subscription by tonight.Please be kind enough to deactivate this subscription by tonight I will be grateful.(My cell no is [protected].)

to whomever it may concern

sir/madam
I have purchased a post paid sim([protected])(corparate sim 249 plan) on 27/1/09 & paid RS 500 as security deposit.customer care executive named geethanjali ([protected])called me up and assured me that sim will be activated within 24 hrs but until today (31/01/2009) my sim has not been activated . and they are not responding our enquiry properly . telling us the server is down for past 2 days . when ringing to manager jeevan ([protected]) is not responding . and i have lodged complaint (toll-free 198) and my comlaint no is 20474215. i am really fed up with airtel service . and even with customer care represetative "GEETHANJALI" & "JEEVAN ". i think admin people should take strict action against them.

RGDS

I had received concession coupons from your end yesterday, and am very disappointed to find all the coupons showing Jan. 31st as the last date. Please see that you don't send such expired coupons in future.

Dear /sir, /madam

i am working from hcl infosystem ltd. i am using cug 149 plan.i want to change cug 249 plan.
please help me.
my no:[protected]

Best Regards
N.Bharathi Raja

Dear /sir, /madam

i am working from hcl infosystem ltd. i am using cug 149 plan.i want to change cug 249 plan.
please help me.
my no:[protected]

Best Regards
Ajit Kumar Baral

Dear sir kindly disconnect in my mobile cricket alert, sms it disturbs my work – mobile no[protected]

Dear

U r right Aittel very very Big Thug & Bhut -2 badi chor h. Vo plan to 699 ka bolti h or charges lagti h 789 ke without any information. Or kahte h k humne tho baatiya tha. Really this company is chalbaaz company. And all staff is nonsense they donot know about Plan. His staffs cut my call without give me full information.

Surender Sehrawat

My Mo. No. is [protected]

On 21st June, 09 in the evening, I have talked with an airtel customer care executive to get some information but he behaved rudely. After that he changed my hello tune and reduced my balance by Rs. 10. I immediately talked senior officer, Mr. Manjeet Singh, about the same, and he credited my balance with Rs. 10.

But on 22nd June, 09, that executive reduced my balance again.
It was great shock. On 23rd June in the morning, my balance is negative (-4). I made a complaint for the same. but my problem is not rectified...
Due to this problem, I have suffered a lot of problem.

An URGENT action in this regard is expected.

Please HELP ME...

Thanking You.

My Mo. No. is [protected]

On 21st June, 09 in the evening, I have talked with an airtel customer care executive to get some information but he behaved rudely. After that he changed my hello tune and reduced my balance by Rs. 10. I immediately talked senior officer, Mr. Manjeet Singh, about the same, and he credited my balance with Rs. 10.

But on 22nd June, 09, that executive reduced my balance again.
It was great shock. On 23rd June in the morning, my balance is negative (-4). I made a complaint for the same. but my problem is not rectified...
Due to this problem, I have suffered a lot of problem.

An URGENT action in this regard is expected.

Please HELP ME...

Thanking You.

Sub: Shifting of Office regarding.

Sir / Madam

This is to bring to your kind notice that we have shifted our registered office from No.95, Nehru street, Choolaimedu, Chennai – 600 094 to the new address which is given below.

New Address:

ELMO AIRCONDITIONERS
Door No: 23/28, Old Bank of Baroda street,
Secretariate colony
Ambattur
Chennai – 600 053.
Ph No: 42060280

We request you to send all your correspondence letters and bills to our new address.
CELL NO: [protected], [protected], [protected], [protected].
Thanking you

Yours faithfully
For ELMO AIRCONDITIONERS


P. SARAVANAN.

R/sir/madam
my m no.[protected] is active for volume based GPRS service.It has been going on without my concent since March, 2009.I am trying to make it de-activated by sending messages on
*567# but I am not getting any response.Hence it is not being de-activated.Kindly help!

my nuber is [protected], i have tried form the last 2week for talk with custmoecare but i have not access to the custmercare
please do something

Dear Sir,
Please cancel the connection of my number-[protected].
Because this in my organization's number which I have left.


Adnan Khan

Hi

I have opted for cug connections .
[protected], 53, 54 in three individual names .
passport and post card address proof is given as proof .
[protected] and 54 got disconnected as they say proof mismatch .
it was the mistake o[censored]r company person . he have entered the sur name as the applicant name .
Company person told he will convert to prepaid and gave me a new prepaid sim for the same number([protected]). the gave me the sim before a week . Till now it is not activated, he and his boss is telling different stories everyday. its my business number. hell a lot of problems due to this reason. i wanted to number to get activated today as possible.

Regards
Abhishekraj diwakar
[protected]

Dear Sir/Madam

I have purchased airtel sim cards of Nos [protected] and [protected] few weeks back now i request you to stop the messages from Airtel immediately.

Dear Sir/Madam


I have purchase a Simcard of Airtel, bearing no. [protected] on 01.07.2009 An amt. of Rs.45/.
My problem is that my connection is disconnected.i just want to know why my connection is disconnected.however i have submitted my all documents according to your companies rules.


Thanking you.

i am using CUG plan of airtel postpaid connection, my numbers are [protected] & [protected], i want the detail bill of both the numbers from 23/05/09 to 22/06/09 as soon as possible.

Hi,

I am holding Airtel PrePaid connection and by mistake I have registered for 'Voice Chat Services' and it has already deducted some amount from my account. Now I would like to deactivate this service immediately. Please let me know to whom I need to contact and how to do that?
Mob: [protected]

Dear, Sir / Madam
I am ussing Airtel Services last Two years, my airtel connection is Post paid.
My Mobile number is ( [protected] ). My Complient is full of our message.The offer message is come from your company to my cell often, it is very Disturbances for me . So kindly block or arrest the Airtel offer message.
Thenk you

plz send my puk code of my mobile no. my mobile no. is [protected].

dear sir/madam, A VERY SERIOUS COMPLAINT WHICH REQUIRES PROBE I would like to bring to ur kind notice that AS A PROOF I am your subscriber of prepaid connection no. [protected] and I have Internet connection No. 45564687 at my residence at 6 A, JHANG APTT, SEC-13, ROHINI, DELHI. ...MY COMPLAINT IS that some one has booked a airtel post paid connection No. [protected]in my name STATED AS ARVIND SINGH where as I am ARVIND KUMAR DABRA with out my knowledge with FORGED SIGNATURES AND DOCUMENTS . I came to know when your repersentative came at my residence on 14/11/09 for necessary verification. I immediately lodged the complaint at ur customer care and as well as at ur outlet at E1/1, Ahuja & Co, Sec-7 Rohini, Delhi on dt.16/11/09 thru letter. I came to know that this number was activated on 13/11/09 and was deactivated on 15/11/09 on my complaint. I WANT TO KNOW AT WHICH OUTLET THE FORM WAS SUBMITTED . SECONDLY, I WANT A XEROX OF THE FORM SUBMITTED BY THE UNAUTHORISED PERSON TO SEE MY FORGED SIGNATURES AND ATTATCHED DOCUMENTS.THIRDLY, THE DETAIL OF INCOMING AND OUTGOING CALLS...THIS IS SERIOUS OFFENCE. LOOKING AHEAD YOUR ACTION ON THE COMPLAINT...SINCERELY YOURS ...ARVIND KUMAR DABRA

there have been three instances when an amount of Rs 25 to 30 have been deducted from my balance in mobile no- [protected] unnecessarily. On my complaint Air tel customer care has informed that the amount was deducted on account of friend chat. I am a senior citizen and never indulge in any chat. Please verify the facts and refund my money into the balance.

hgiufpojpf

i m gaurav
[protected]
my number no support to customer service

ek number ki chor hai

service ko aapne aap active kar deti hai or sali raj Rs mere cut. leti hai.chor ho.

sir

i have a new black berry bold phone from last 5 days i am asking for the settings for gprs activation with your airtel operator but i dint get any respone yesterday that is 6 th sep i have complaint over net but the send me the plan not the setting please do needful as soon as possible

sir

my name is naresh kumar mobile number [protected] my complaint is already with you but i forget to give my mobile number

I AM NEERAJ JAIN FROM SAGAR M.P. I HAVE A BRADEBAND CONNECTION PLAN OF RS. 1150/- P.M., MY CONNECTION IS COUNTINUTILY DISCONNECT, I SEND A COMPLAN IS SAGAR LOCAL OFFICE, OFFICER IS SHRI DEVIENDRA, BUT HE SAD -"AAP AIRTEL CONECTION KO CHOD KAR DO AUR BSNL KA CONNECTION LE LO TO FAIDA HAI"
PL. HELP ME AND REPLY AS SOON AS POSSIBLE.

NEERAJ JAIN
FROM SAGAR M.P.
[protected]

i just wanna to complain that it does not cover all areas in new delhi.i live in dilshad colony near dilshad garden and airtel broadband connection not available in this area. please do something on this manner

there is a poor service of airtel broadband connection. After my continuous complaints also noone is responding. The data enters cannot read the things they go on blindly and type the things what ever they get on mind. no executive is ready for giving the answers to us. It has been horrible to have this broadband connection.moreover what for they charge the amount iam not able to get because i dont have received the bill till now and i dont know i receive it or not. But they send daily 7 to 8 messages for prompt payment. There should some authority to this and finalize any one thing.

Hi,
attention please!!...

they should have clearly mentioned in the message itself. But they didnt do that. Atleast they should have said that offer is based upon some conditions. But they didnt do that also.

I request you to enquire about this and ask them not to cheat customers by introducing new offers.


Prasad Deshmukh.
[protected]

:D No point in blaming the service providers. All the service providers wants their customers to spend money indirectly with these types of offers, since the call and message tariff being low.

It’s understood that none will give such damn cheap offers. Also you can see with the number of complaints made. :)... Whenever such offers are sent, customers should ask the shopkeepers (If the top up is not online) or should seek customer care's assistance in this.

Regards,
LR

i had made a call to my father who is staying at yemen. According to Airtel i should be charged 9.20 rs for a single call....but my father didnt received a single call not a single ring also ..whereas 9.20 rs has been deducted from my account...after that when i made a call to customer care department(kolkata)....respected agents had disconnected my call without giving any resolution for ther same

Always awaiting your favour otherwise i have to take other action.

My cell No.[protected]. I am not using fusion lounge feature.Yet i am charged Rs.15/=.Even, I am unable to unsubscribe the feature.Please do stop deducting amount with immediate effect and deactivate the service.

NOT SATISFIED WITH THE SERVICES PROVIDED WITH THE AIRTEL