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Airtel Complaints & Reviews

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Updated: Jun 10, 2026
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Airtel reviews & complaints page 274

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K
khviny4
Oct 17, 2020
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Address: New Delhi
Website: www.airtel.in

My airtel sim suddenly stopped working in my dongle showing the error message usim/sim is invalid.The sim works fine in my feature phone.It happened from last week.I tried to unlock the dongle, but still the problem is persisting.How can your company resolve this problem.I suffered because of this problem and my services were affected.
Airtel customer support has been notified about the posted complaint.
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    Aslammalik1618
    Oct 16, 2020
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    Address: Vil. Meen Charkan P.O Smailpur, Teh. Bari Brahmna Distt. Samba

    I recharged my number with the pack of 598. I was supposed to get the 1 year free subscription for Shaw academy course but I didn't get.
    Airtel customer support has been notified about the posted complaint.
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      Debjani Basu
      Oct 16, 2020
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      My postpaid number is already registered in SBI in someone else name, because of this l already lost my money.
      Airtel customer support has been notified about the posted complaint.
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        S
        Shubham karjee
        from Delhi, Delhi
        Oct 16, 2020
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        My airtel number is [protected]. I have done the online recharge of rs 249 unlimited pack via airtel thanks app. After the amount deducted from my bank account airtel didn't updated my number with new pack and it still shows no recharge. My transaction I'd is[protected]
        Airtel customer support has been notified about the posted complaint.
        Here's the screenshot of my payment proof
        If my problem didn't resolve in next 5 days, I'll port my number from Airtel to jio...
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          V
          Venkatesh Devarajan
          Oct 16, 2020
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          Address: Thane
          Website: airtel.in

          Attaching the details in the snapshots.
          - Intitiated a request for installation of Airtel Fibre Internet plan on 23rd Sep- Paid the amount of 9617 as well
          - No one turned up till 27th Sep - so initiated the refund process
          - Was informed that by 7 days the process will be completed
          - On followup on 6th Oct - I was told account was still active (when no one had even come to do the installation)
          - So a disconnection request was raised to initiate the refund
          - was again given 7 more days for refund
          - On 13th Oct, i am told the process is not initiated and will take more time
          - No time mentioned when the refund will be credited
          Nov 13, 2020
          Complaint marked as Resolved 
          Refunded by airtel
          Airtel customer support has been notified about the posted complaint.
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            P
            Praveen lata
            from Mumbai, Maharashtra
            Oct 16, 2020
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            I add the money to the airtel thanks app but not credited my account till now and money already deducted plz help me anfld issue my refund . I am waiting for recharge
            Airtel customer support has been notified about the posted complaint.
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              L
              Labeeb ur Rehman
              Oct 16, 2020
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              Address: Aligarh

              I just watched a 20 minute video on YouTube on 240p and you took 50% data
              I had Jio ported to Airtel and I think I did wrong Jio is better than you
              Airtel customer support has been notified about the posted complaint.
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                V
                vidur kataria
                Oct 15, 2020
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                I did a recharge of Rs 379 on wrong number [protected]. The operator reference number was[protected].
                The right number is [protected].
                Airtel customer support has been notified about the posted complaint.
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                  A
                  Akash4201
                  Oct 15, 2020
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                  Address: B-31, Archana Co op.society.,viman nagar,pune

                  I had applied for Airtel broadband connection on 12/10/2020 and made payment of 1700 too.The person said it will installed within 72 hours, but now it's been 4 days and no response from Airtel.Pathetic service.
                  Airtel customer support has been notified about the posted complaint.
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                    A
                    aslamk421
                    from Silapathar, Assam
                    Oct 15, 2020
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                    In my area, Paltan Bazar, Dibrugarh, PIN 786005, the internet service of Airtel goes down whenever there is electricity outage in the area. I have been using Airtel for long but now, it is a headache because i have my siblings who does online classes through the internet service of Airtel but such a problem is causing us a lot of loss. Please look into the matter.
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      Saleem shaa
                      Oct 15, 2020
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                      Hi, i have raise a broad band request and paid the amount online ₹1768 on oct 14th 2020. As the broad band service was not feasible in my area for broadband connection i requested them to refund my amount. I am following this issue with customer care and then submit complain to nodal team but haven't got any proper response from any one.airtel customer care ref no is #[protected].
                      Airtel customer support has been notified about the posted complaint.
                      Oct 15, 2020
                      Updated by Saleem shaa
                      Location bhwaneahwari nagar r t nagar Bangalore 560032
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                        @sat
                        Oct 15, 2020
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                        We want to change billing name of the under mentioned bb number from'ozone propex pvt ltd' to 'ozone properties pvt ltd'
                        [protected], [protected], [protected], [protected]
                        Airtel customer support has been notified about the posted complaint.
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                          Anupama P R
                          Oct 15, 2020
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                          Address: Palanilkunnathil evoor south keerikkad po.. Alappuzha dist kerala

                          I have charged 298 from airtel thanks app
                          but it showed it failed, and later when i charged again it got successful

                          But two times it credited 298 from my bank account

                          I want my 298rupees which was not successfuly transacted back.

                          Reply as soon as possible
                          Airtel customer support has been notified about the posted complaint.
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                            Rajeshkumar_346
                            from Powai, Maharashtra
                            Oct 15, 2020
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                            Address: Metalloy linkers kondhale road kudus Thane Maharashtra pin 421312

                            Do Not Disturb registration no. Hi! DND preferences have been updated for your Airtel number. Registration no.[protected].
                            Airtel customer support has been notified about the posted complaint.
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                              N
                              Nikhil Murali
                              Oct 15, 2020
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                              This is to caution everyone not to buy fasttag from Airtel ever.
                              Kindly buy one from any e-commerce platform like Amazon etc. as they deliver the tag within 3 working days.

                              I have had the most gruesome time dealing with Airtel customer dare inspite of being a so called platinum member.

                              Porting your number is the safest bet to a Jio or any other operator where a high bill paying customer is valued.

                              Not AIRTEL!!!
                              Airtel customer support has been notified about the posted complaint.
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                                Shivamahuja1991
                                Oct 15, 2020
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                                I have opted for fasttag through Airtel and successfully all details and also pay the required amount for fasttag and on 28th Sept I got message you fast has been shipped you will received in 6-8 working days. But already 15 days has been passed till no fast tag received other one like paytm or bank deliver in 7 days time.
                                I also raise query to Airtel but they didn't respond and just you have to wait till it is received.
                                Airtel customer support has been notified about the posted complaint.
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                                  nixkunj
                                  from Powai, Maharashtra
                                  Oct 15, 2020
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                                  I have raised complaint for excess billing which the company charged on calling a toll-free number. They told that it is chargeable. I asked them I have another prepaid number which allows me to call this number without any extra charges then how come a postpaid user is getting charged for it. I applied for porting the number but they raised a bill with a late fees. They didn't answered my query but to raise the bill they closed the request without consent. According to the company the plan I am using is a platinum plan with high priority services but that's totally a lie.

                                  Mobile No.- [protected]
                                  Customer ID- [protected]
                                  Service provider- Airtel
                                  Airtel customer support has been notified about the posted complaint.
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                                    gudmam gudmam
                                    Oct 15, 2020
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                                    Airtel does NOT provide any helpline for resolving fastag complaints.

                                    Please let me know what can I do to legally prevent Airtel from being a Fastag supplier.

                                    I am quite willing to go to court, but I need to know how to get started
                                    Airtel customer support has been notified about the posted complaint.
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                                      Gaurav_Diwan
                                      Oct 14, 2020
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                                      I made a payment of Rs. 1436 for airtel no. [protected] on 14th oct 2020, the amount got deducted instantly and i was stucked on the “processing” page (on myairtel app). I spoke to customer care but they redirect thr customer to bank and when i spoke to bank they are redirecting to airtel.
                                      Airtel customer support has been notified about the posted complaint.
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                                        Prajwal Arun
                                        Oct 14, 2020
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                                        I have been facing network issues with my broadband. Not getting appropriate speeds due to which I had raised a request on 26th September to change my plan and it's been almost 19 days till now I have not received any call from airtel. I have reached multiple times to customer care, the only answer I received was to wait for another 12 hours somebody will reach out to you. No one has reached out to me till date even after the case is escalated to back end team. I am not sure what should be next action steps.
                                        Airtel customer support has been notified about the posted complaint.
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