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Airtel reviews & complaints page 274

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H
Harshith Kumar M
from Bengaluru, Karnataka
Oct 5, 2020
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Address: New Delhi
Website: www.airtel.in

I recharged my airtel mobile no. ([protected]) from Airtel app through gateway Phonepe UPI. It was successful in both airtel and Phonepe, even got the message from airtel saying that the transaction is successful and i got reference no. Which is [[protected]]. But the mobile no. Didn't get the benefits for the recharge. I contacted airtel first, they asked me to contact phonepe. So i contacted and they said it is successful and they gave me the same transaction id which i got from the airtel message. Then i contacted airtel and said that it is successful from phonepe and i gave them the transaction id. Then they checked it and said that the payment is successful but not the benefits. But i got the message from airtel itself. So please help.
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    N
    niteshagrawals
    Oct 5, 2020
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    Website: www.airtel.in

    I had Book my Airtel fastag on 11 September 2020 from airtel payment bank app, on 17th September 2020 I received a text message on my mobile number your fastag is delivered, but till date almost after 20 days, I have not received I had even call them numerous time mail them but there are no reply from them.
    Airtel customer support has been notified about the posted complaint.
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      S
      shanmugarajeshwaran
      from Chennai, Tamil Nadu
      Oct 5, 2020
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      I have taken Rs.799 scheme during Jun 20 and it got over by Sep 04, 2020.
      I got a second bill again for 3 months which i don't want as i wanted to move to 499 scheme.

      So far i have contacted 5 of Airtel customer care representatives each giving various options
      Option 1: Pay directly Rs.588 and scheme will be updated
      Option 2: Pay outstanding Rs.1652 and then go for Rs.499 schene
      Option 3: CS rep will stop auto renewal and outstanding amount will be changed accordingly then i can go for scheme change.

      For the past 10 days my internet got cut 3 times that too at the middle of my office meeting.

      It is clear that they dont want me to move to 499 scheme and forcing me to pay for another 3 months with 799 plan.

      I have been shuttled by Airtel for the past 10 days and atleast i have raised service complaints for more than 10 times.
      Airtel customer support has been notified about the posted complaint.
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        R
        Ramamurugan
        Oct 5, 2020
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        I'm getting cross talks for a month ago.Customer care people is totally waste .They can't able to fix it.They simple say raise the complaints in Airtel thanks app .They are just promoting their product.No more support for customers . I really don't know how to fix this issue . Frustrating network .
        Airtel customer support has been notified about the posted complaint.
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          D
          Dhananjaya.N
          from Mysore, Karnataka
          Oct 5, 2020
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          Resolved

          Hi,

          on 4th October 2020 i have recharged Rs.598 plan to my new (MNP) airtel SIM via Phonepay. the amount got deducted from my account. but plan didnt get recharge. Please look into the same and assist.

          Recharge Receipt Details
          Transaction ID : P2010041543237679055123
          Paid to : bhartiairtel.[protected]@sbi
          Collect Id : SBI45D4BC61354247D2A12E950F669DE9A
          Oct 9, 2020
          Complaint marked as Resolved 
          Still my issue has been not resolved. didnt find this website will help us.
          Airtel customer support has been notified about the posted complaint.
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            M
            Monush017
            Oct 5, 2020
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            I am a postpaid customer and currently having 5 connections, airtel unable to provide good network at my location. I raised compliant several time but no result.

            I am paying 1000 rupees per month bill unnecessarily.

            I want full refund of my money.
            Airtel customer support has been notified about the posted complaint.
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              A
              AjayMaheshwari
              Oct 5, 2020
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              I have recharged my phone with Airtel pack of 84 days validity through " Airtel Thanks APP. The recharge was unsuccessful, but the amount got deducted from my account.

              My phone is not yet recharged. The amount is to be refunded back or the phone should be recharged immediately.
              Airtel customer support has been notified about the posted complaint.
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                V
                Vijaya prasad P
                Oct 5, 2020
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                Address: [email protected]

                Hai...
                Sir/madam
                Im traveling adoni to words raichur by road in bwtween halaharvi toll gate/plaza.
                At the same time amount im paid from hand and airtel app Paid Rs.40.00 at Halaharvi of KA36N2123 on 04/10/20 20:50:54.
                ID: FT[protected]
                +2 photos
                Airtel customer support has been notified about the posted complaint.
                Oct 05, 2020
                Updated by Vijaya prasad P                 Kindly requesting your sir.

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                  K
                  karthi4ever
                  Oct 5, 2020
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                  I have recharged my mobile number [[protected]] through net banking for Rs. 599 on 5th Oct 2020 and received an SMS with Transaction reference [protected] and airtel1/del/prepaid txn#[[protected]] of Rs. 599. Bank transaction was also completed successfully but my mobile is not recharged. Till now I got no message regarding the recharge, although the amount has been debited from my bank account.

                  Would appreciate if response is provided asap.

                  Regards
                  Karthikeyan N
                  Airtel customer support has been notified about the posted complaint.
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                    W
                    Wangshi Ozukum
                    Oct 5, 2020
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                    I have recharged on my mobile number - [protected] of rs 248. Money was deducted from my account, but from airtel i got message about

                    "we are experiencing technical issue at our end. We will refund or recharge with your selected denomination in next 2 hours. Regret the inconvenience."

                    Now 9 hours have been completed, but still i didn't received any recharge amount or there is any recharge active on my mobile now
                    Airtel customer care not giving me any response regarding to that.
                    For more details, email- [protected]@gmail.com
                    Airtel customer support has been notified about the posted complaint.
                    Oct 05, 2020
                    Updated by Wangshi Ozukum                     The phone number is - [protected]
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                      S
                      SivamRaman
                      Oct 4, 2020
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                      I booked for Airtel xsrtream fibre new connection 799 plan on 29th sept 2020
                      In my premises at Raman street, T Nagar Chennai
                      On 30 th sep Airtel person came and said that DP box has to be provided and it is not his department
                      Since then nothing has happened till today
                      On complaining to customer care, but they are sending repair team to rectify the fault in the connection which is yet to be provided. are sendingand also to support team of Airtel they are sending proof of payment made by me
                      On talking to various Airtel officials I am only getting evading replies,
                      No one is providing higher official’s contact number
                      I have exahusted all avenues and landed nowhere and my money is stuck up
                      They do not pickup the phone and when they pick up they get irritated
                      I donot know what to do to resolve the problem
                      Airtel customer support has been notified about the posted complaint.
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                        K
                        Kannan Dhanaraj
                        Oct 4, 2020
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                        I am using Airtel prepaid Sim for 8 years. I am on an official trip overseas. I did not recharge the Sim for 3 months and it got deactivated. To reactivate I contacted Airtel. I am asked to visit Airtel customer care in person. I cannot travel given the current travel restrictions across all airlines and by the government in the country I work. As this Sim is associated with a lot of my accounts I cannot let this number go.

                        I was in contact with Airtel through email and I have only 5 days left of the 15 days grace period for reactivation.

                        Is it possible to hold this number in my name for a fee?

                        Is it possible to transfer this number to any of my family members?

                        Please suggest a feasible solution considering my situation that I am overseas.

                        Thank you
                        Airtel customer support has been notified about the posted complaint.
                        Oct 05, 2020
                        Updated by Kannan Dhanaraj                         Is it possible to get the same number if I apply for a new prepaid service?
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                          H
                          Harshad Pahune
                          from Mumbai, Maharashtra
                          Oct 4, 2020
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                          Address: At Mahakal, Post Nalwadi, Tah-Wardha, Dist-Wardha, Maharashtra-442001

                          At our village already Airtel mobile tower available but now day every person use internet connectivity and need is higher speed internet and airtel 2G network is available only.

                          Our village population nearly 3000peoples. Many peoples from our village porting their airtel sim to other network. if airtel 4G update then maximum people use airtel network.

                          so please as soon as possible update 2G mobile tower to 4G.

                          Address- At Mahakal, Post- Nalwadi, Wardha, Maharashtra-442001
                          Airtel customer support has been notified about the posted complaint.
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                          Thanks for Upgrading 2G mobile tower to 4G.

                          But sometimes automatically 4G not available for few minutes due which I lost with my meeting calls.

                          So please make some necessary changes in that Mobile Tower located at - Mahakal, Post Nalwadi Wardha

                          Mobile number:- [protected]
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                            A
                            Aliya Madani
                            Oct 4, 2020
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                            Few seconds speed is 0 kb or very less although signal strength is good
                            Airtel customer support has been notified about the posted complaint.
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                              H
                              HaiderKhan0987
                              Oct 4, 2020
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                              Address: Village Maiyan, District Baramulla, Jammu and Kashmir

                              Need to complaint regarding the lack of connectivity in the Village Maiyan of District Baramulla, Jammu and Kashmir. We have more than 2000 subscribers of airtel in and around our village but we have been facing alot of problen with the network. Even after repeated complaint in one of your Customer Care office at Chandanwari, Baramulla and Srinagar no action has been taken. Request to take necessary actions as soon as possible. Also sending you the coordinates of the same: 34deg 11min 10sec N, 74deg 02min 29sec E
                              Airtel customer support has been notified about the posted complaint.
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                                S
                                sarvesh634
                                Oct 4, 2020
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                                I have activated Fully block DND then also i am getting offer calls and recharge calls.I am irretated. So please look into this matter and solve my problem
                                Airtel customer support has been notified about the posted complaint.
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                                  P
                                  Peerdan Singh
                                  Oct 4, 2020
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                                  Address: Bharti Crescent, 1, Nelson Mandela Road, New Delhi, India

                                  From last 3 days my network is working very slowly and generally it's not working.
                                  I tried to connect to company but they are not responding . I use to this company's service from 4 to 5 month but these type of behavior I never see they are not pick up my phone calls even not reply my massages and they don't want to heard my problem.
                                  This network too slow so I use wifi to fill this complain . Even their App also not responding.
                                  So please solve my problem soon as possible.

                                  Date of Incident :- 02/10/2020 to 04/10/2020
                                  +1 photos
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                                    M
                                    Maran S Maran
                                    Oct 4, 2020
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                                    Address: chennai
                                    Website: airtel

                                    Hi
                                    Airtel CUSTOMER care and service guys have become a nightmare these days. They provide any service these days. They spend millions in ads making false claims as they are working towards zero faults. Here i am briefing about my horrible experience which i am facing with Airtel regarding a Landline connection. 3 weeks gone and i have made around 45 calls till date to Airtel CUSTOMER care but ### all my efforts were in vain. They make 'n' no. of apologies each day/each guy but by end of the day nothing happens. In my whole years of experience i have never come across this sort o[censored]seless service provider. Literally i got so pissed off. Gone to the verge of disconnection.
                                    Ref: Req no.[protected] registered on 14/9/2020... Chennai Landline no.[protected]
                                    Airtel customer support has been notified about the posted complaint.
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                                    3 days gone after posting the complaint in this website
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                                      U
                                      Updesh Ppr
                                      Oct 4, 2020
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                                      Address: Dumka jharkhand
                                      Website: airtel money.razorpay@icici

                                      Dear sir,
                                      I was adding 449 Rs to my airtel wallest through using Google Pay on 2 oct 2020 it was successful in Google pay receipt but in airtel wallest there is no money.
                                      Sir im shering that receipt please help me to receive deducted money

                                      Thanking you
                                      Updesh k.
                                      +1 photos
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                                        S
                                        sagar6015
                                        from Mumbai, Maharashtra
                                        Oct 4, 2020
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                                        Address: 19/B/03,Anuradha CHS ltd, Plot No.5-1,NNP COLONY, Near Alankar Shipping Center, Goregaon East

                                        Last 3 years I am writing emails to Airtel Customer Care and Nodal Office regarding poor Connectivity of Data (4G) and Voice Call in my area. I am writing 1sta mail on dated[protected] but as on date Airtel not resolved my complaint.Req No.[protected] for Mobile No. [protected]. On June 14, 2020 I am writing emails to company Applellate, CEO and CFO but his also not resolved my issue. Airtel team only sending email for assurance to resolved my complaint but no one confirm the time limit of resolves my complaint.
                                        Airtel customer support has been notified about the posted complaint.
                                        Oct 14, 2020
                                        Updated by sagar6015                                         As on date company executive not contact me.
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