Airtel Complaints & Reviews

Dear airtel team,

Today morning i made payment of rs.1768 from kotak bank car to airtel to initiate my new broadband connection but i after debiting the amount from my bank side payment got failed. Please guide me through the future process. As i made call to the concern executive for broadband they said to wait but again i got a message to proceed with payment for xstrem fiber net please help me with this.

Hi,

I am in roaming right now and for a specific location there is unstable internet. I have raised complaint as well. No one is having a similar answer to questions. Everyone have something new to talk about. I spoke with laxmi from nodal team and she assured that someone from network team will call still no one contacted me. My complaint was on hold as they were not able to find location. If location was not found then why was i not contacted???
I want some strict action to taken as everyone in lying in airtel and not ready to give services. But they will not even reimbursement as it is their failure. Please raise it high priority if any service provider is not providing services then they should be waiving off the bill for that duration

Contact:[protected]
Name: gajanand singh

Unable to open many websites
Pathetic service
Happening since morning
Unable to complete my work within deadline.

Please refund the recharge of mobile no[protected] rs.149. Due to problem of network i have done twice of recharge in same given no. So i highly request your authority may kindly look into the matter and take early action please.

Yours faithfully,
(Taru sikar)
Email id [protected]@gmail.com

This complaint is against airtel telecommunications. I have tried following up with the company innumerous times and even though it's been 3 months since i have been behind this, the company has done absolutely nothing to resolve my issue.

As per the airtel fibernet plan available on airtel website, i contacted the company for a 300 mbps broadband connection, more than 3 months back, on june 12th. Company sent someone to check the feasibility of the connection in our area and the advance amount, rs. 5306, was collected from us by this person. Before paying the amount, we did inquire whether we will be able to receive 300mbps itself and he replied yes.in the evening, the installation personnel came and finished the installation. When we checked the speed, we found out it was only 40 mbps, way lesser than the promised 300 mbps. As per the installation guy, we contacted airtel office. They agreed to cancel the subscription and refund the amount as they do not have the telecommunications infrastructure to provide the promised 300 mbps speed in our area. They informed us that rs. 300 will be deducted from the amount we paid, which we could not understand why, but, we had to accept. As per airtel's request, i sent them every single document that they asked for, including copy of a cancelled cheque, for them to make the refund through a bank transaction. Upon sending the documents, airtel informed me that they have initiated the refund transaction and provided me with a receipt number for further tracking. However, i have been tracking and tracking since june and there are no updates!

Consumer id: [protected]
Amount paid: rs.5306/-
Refund receipt no. 86776478

When informed of this failed refund transaction, airtel demanded me to share my normal and credit account statements, which i shared twice with them even though these are confidential documents. Even after this, without providing me with the transaction id of the refund they made, so that i can follow up with my bank, they are claiming that i have received my refund, which is highly irresponsible and fraudulent.

I'm fed up of sending them mail over mail, calling them 24*7, hoping for a resolution to my issue. I request consumer complaints to take strict action against airtel and to help me get my money back. This is pure robbery. Companies like airtel are stripping ordinary people off their consumer rights!

Requesting for a quick resolution.

Many thanks,
Goutham krishna m r

Good morning staff on duty,

Requesting you to add my email id [[protected]@emirates.com] to my prepaid mobile number account, which is [protected]. If you need any details from my side, please let me know.

Regards,
Vinod arul

Response from 121 - airtel customer care:

From: 121 [mailto:[protected]@airtel.com]
Sent: 21 september 2020 09:39
To: vinod arul thambu
Subject:...

Respected sir,
Plz chk the connection fixline service, not internet access, not calling phone, plz solve the problem urgent my landline number[protected]

Hello, i did a recharge for rs.149/- in airtel prepaid on 20/9/2020 at 7:22pm. My bank account got debited but recharge did not happen. I have been trying to reach out to customer care number but no success. Kindly help.

I tried to recharge my prepaid number for rs 598 on 21st september but the recharge was unsuccessful and money was deducted from my bank account. The recharge was done for mobile number [protected]

Airtel not allowing prepaid customers to divert call to non-airtel number.

I am using airtel mobile and thru airtels services entitled to use airtelxtreme website. Last several days even though i have very good internet connection of 40mbps the site always errors out stating check your network connection.

I have tried clearing cache etc but it does not help. I even tried using 2 more browsers but it gives same error.
I hope airtel looks into this issue and fixes the same.

Airtel dth customer id [protected]. Recharge done by rs.290. But service not restored.

Hello

My name is ravin adatia i am from rajkot. I had made my 3 numbers portability from vodafone to airtel. When i want to port at that time mr. Arjunsinh came within 20 minutes to my office and cleared all the things very nicely. And even we paid all the outstanding of vodafone as per his instructions. Now again we are getting continues reminder from vodafone for outstanding invoice. Since 10 days i am contacting mr. Arjunsinh but he is not replying my any call and even not answering my any whatsapp messages also. Even he is reading my all messages but not replying. This is the service airtel is giving???

My outgoing call not connected ndnc activted

Dear Team,

I worked with Bharti Hexacom from[protected] to[protected] and my EMP no:74220 Designation: officer and Band: S1. But due to some reason i haven't received any experience or relieving letter from Airtel.

I required this document on urgent basis for my background verification in new company and also for my future.

Please provide if possible.
EMP NO: 74220
Designation : Officer
Band :S1
Department : CSD
Location:Rajasthan

Mob : [protected]
[protected]

I did a recharge of Rs 249 on 4th september. Money was deducted but no refund process was initiated and I am unable to reach customer care.

All the three days of porting they kept on notifying that call this number for tele verification.
But when actually my old sim was deactivated and i put in airtel sim. Saw the signal is there. I tried to call that 59059 number and it keep getting disconnected.
Such a disappointment for a new customer of yours.

My mob no is [protected].
I am facing with network problem since last 1 month.
Already i complained against this issue, but didnt resolved.
I tried many times to contact with customer care but unable to contact with that.
Rather than any suggestions resolve the problem, other wise no way rather than mob portability.

My airtel number [protected] which is only for data postpaid linked to family plan for which the bill is already paid but still they have barred my number for no reason and I'm not able to use data services.. Resolve this and unbarr my number [protected]

Airtel has asked us to do the advance payment for rs 6541 for 6 months of broadband connection on 15 sep 2020. Service person mr. Viresh/kalpana ([protected]) has ensured installation within 24 hrs, however now he is neither picking the call nor responding

I will require complete refund & strict action against service person & airtel for harassing the consumer.