Claimed

Airtel Complaints & Reviews

2.1
Updated: Nov 11, 2025
Complaints 54693
Resolved
21970
Unresolved
32723
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 282

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Harisanth Chithan
Sep 12, 2020
Report
Copy

I tired to smart recharge for Rs.49 and the account got debited without availing the pack.
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    bharath potla
    Sep 12, 2020
    Report
    Copy

    Address: Hyderabad

    I have been using postpaid number from last 5plus years and now they charged isd usage but i havent been used it at all and i use calls from whatsapp and webex through internet. And they say it will be charged and providing irregular and careless answers and barred my services.
    Airtel customer support has been notified about the posted complaint.
    Sep 15, 2020
    Updated by bharath potla
    where the update
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      C
      CA Divya gupta
      Sep 12, 2020
      Report
      Copy

      Address: H. No. 91/b , idea tower wali gali no. 4, dev nagar, sonipat, haryana.

      I am facing non working of airtel xstream broadband since 5 days. I have lodged complain for non working of my airtel xstream broadband over airtel having request no.[protected] two days back but it is still not resolved.
      Request you to look into the case on priority as i am studying for ias and my studies are hampered due to all this.
      My airtel landline no. [protected]
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        Vidhya KM
        Sep 11, 2020
        Report
        Copy

        I recently moved to abu dhabi and my airtel sim is not showing any network. I have put the sim on slot 1 and activated roaming in my phone. But still it is not showing network.
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          binod0336
          Sep 11, 2020
          Report
          Copy

          Address: gurgaon Haryana

          Hello, i have become upset with airtel dth customer care. These people call continuously for 4 months and ask the same thing, why have you not recharged dth yet? I am tired of giving the same answer again and again. That i have a dth account of my company that was hotel and now hotel was closed by company, i gave my number in it because i had to recharge it, now the company has closed, so you do not know about me, how many times he has spoken this thing but he did not pick up on hearing it. Calling and asking the same thing, why did you not recharge your dth, i am tired of answering this people are harassing me for 4 months, they called me continuously from different numbers like [protected], [protected], [protected], [protected], i have also recordedtheir calls many times their talk so, now i want to case on airtel have to give me hassasement charge.
          Airtel customer support has been notified about the posted complaint.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Máňû Ğûpťă
            Sep 11, 2020
            Report
            Copy

            Address: Sanjay nagar Bareilly sai hospital bali gali m manglam Lown k samne BAREILLY

            Mere paas aj tak glow sign board nahi aaya h or mere paas bali Shop par har baar
            Glow sign board lgta h

            Plzzz meri shop par b lagbayo borad
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Arjun Nagarajan
              Sep 11, 2020
              Report
              Copy

              Due to personal reason i want you do detective my postpaid account immediate basis. There is no proper response in store and customer care call. Postpaid Number - [protected], Mail ID - [protected]@gmail.com
              Airtel customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                MaruthiRam Amperayani
                Sep 11, 2020
                Report
                Copy

                I have recharged my mobile number [protected] through net banking for Rs. 100 on 10th Sep 2020 and received an SMS with Transaction reference[protected] stating: "The payment will be posted to your Airtel account within maximum four hours, however, no amount got added to my account. SIM expiry was on 10th Sep 2020 midnight. The amount has been debited from my bank account.

                regards
                Maruthi
                Airtel customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  anigupta13
                  Sep 10, 2020
                  Report
                  Copy

                  Sir,

                  I need incoming call details of my own number for 30th aug 2020, after repeated request to airtel, airtel is not helping me provide the same i am ready to pay the charges but still there is a denial from airtel end.
                  I am in a urgent need and really need this help.
                  Waiting for your reply.
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    rachit jaish
                    Sep 10, 2020
                    Report
                    Copy

                    Address: E-3/285 Arera Colony 10 number market Bhopal

                    My internet plan is not working properly from last 1 and half month i complaint on regular basis. Finally internet working but speed is slow so airtel customer executive told me to upgrade plan i upgrade the plan but now modem has to change by airtel so they told me that within a day they will change the modem. But nobody come after that i again call to 121 customer executive they told me 2 days, again nobody visit. I again called 121 same process again they told me now 3 day, since in lockdown my institute is closed so i depend fully on airtel, and because of airtel wrong commitment i lost my uae client because i had made a wrong commitment to uae client because always giving me a false commitment and airtel executive not even talk me to there senior executive after half and hour wait. My airtel number is[protected]
                    Airtel customer support has been notified about the posted complaint.
                    They are not supporting still the same issue on 14th September 2020.Even they are not replying
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      ajcomputer
                      Sep 10, 2020
                      Report
                      Copy

                      Recharge payment of rs 598 deducted but recharge failed
                      +1 photos
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        Jigs Creative
                        Sep 10, 2020
                        Report
                        Copy

                        I will make wrong recharge but they didn't give any response,

                        Mail to [protected]@in. Airtel.com by my registered mail address but they can't give me right response

                        Wrong number is [protected]
                        My number is [protected]
                        Transectionid is [protected]
                        Amount 399
                        +2 photos
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          H
                          Harish_007
                          Sep 10, 2020
                          Report
                          Copy

                          Address: Bangalore

                          Hi I am Harish K.
                          I had booked a broadband coonection last week.
                          Airtel representative came and took the amount of broadband connection and told the technician will contact you soon.
                          Today the technician called and told that my area is not covered under broadband services.
                          Please help me to get my amount back.
                          I want refund as soon as possible.
                          I have attached the lead ID generated message which i got from airtel on september 8 2020.
                          +1 photos
                          Airtel customer support has been notified about the posted complaint.
                          Sep 10, 2020
                          Updated by Harish_007
                          I am attaching the payment screenshot which i paid.

                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sachin K John
                            Sep 10, 2020
                            Report
                            Copy

                            I recharged ₹ 219 wrongly on [protected]. I want to refund it. The transaction ID is [protected]
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              amanverma_18
                              Sep 10, 2020
                              Report
                              Copy

                              Hi team,

                              We are facing frequent connection drops in ramagondanahalli are bangalore - 560066. The service of airtel is so pathetic that call cannot withstand more than 30 mins and will disconnect post that.

                              Not only calls but your broadband connection also sucks, this is the 4th time my payment was stuck on gateway as net connection dropped.

                              Are you really serious about your customer satisfaction or just rely on jio :)

                              Seriously i am using airtel from past 8 years but now i think if this kind of service continues then hopefully you also come under agr radars and i am for sure gonna disconnect airtel connection today. - worst service than bsnl
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                O
                                ongodlyservice
                                Sep 10, 2020
                                Report
                                Copy

                                Email id not getting updated in airtel thanks app

                                Email id not getting updated in airtel thanks app

                                my email id is entered misspelled by airtel executive at the time of new sim now its not getting updated and because of that airtel not accepting my email
                                weird rules of airtel that it wont accept mails from non registered mail
                                sometimes i wonder have i made a mistake by porting from idea to airtel
                                as its impossible to connect with a customer care executive...
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy
                                S
                                Singhjack
                                Sep 10, 2020
                                Resolved
                                Report
                                Copy
                                Resolved

                                Website: Airtel thanks

                                I have recharged my mobile number through upi for Rs209 on 9 Sep 2020 and received an SMS with Transaction ref of Rs. 209. Bank tnx was also completed successfully but my mobile is not recharged
                                #airtel #bhartiairtel #Telecommunications
                                Sep 21, 2020
                                Complaint marked as Resolved 
                                [email protected] 9209601890 Problem not solved yet how many day it will take to solved My problem. shame on airtel its my fault that i trusted on airtel
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Bhagya Dodamani
                                  Sep 9, 2020
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Hi team. I have paid 3months of fee on 07/09/20 but still i have not received broadband connection and received one message as could not be progressed. After this am trying to do all possibilities to communicate with them but non of them are responding even the guy who came for collecting document n received payment via airtel link he is also not responding. If the connection is not possible at least refund my amount 2828rs.
                                  Sep 11, 2020
                                  Complaint marked as Resolved 
                                  My compliant has been resolved now.i got connection hence I don't need any refund.thanks for your support
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Rohit Jhunjhunwala
                                    from CHENNAI, Tamil Nadu
                                    Sep 9, 2020
                                    Report
                                    Copy

                                    I made 2 payments towards my airtel one plan (Broadband + postpaid mobile) for the month of july immediately after the payment request came. The amount has been debited from my account in full. However, their systems are only recognising part of the payment. Rs. 1100 is shown outstanding somehow.

                                    I have been following up with them for 2 months on this but they have not resolved this. They also disconnected my mobile phone. I have paid the payment for the month of august in full as well.

                                    Till now no resolution has been given from their side. All their email ids and phone numbers say the same thing. It will be resolved in 48 working hours but it is never resolved till now.
                                    Airtel customer support has been notified about the posted complaint.
                                    I have already reached out to customer support, nodal office, appellate office and the central office support. By email, phone calls and complaint numbers. I even went to their service centres to have my phone reactivated which Airtel disconnected even after making the full payment and having a credit balance outstanding.

                                    I am receiving calls every 2 days from a different representatives asking the same issue again and again and promise resolutions in 48 hours - Since July 2020.

                                    So simply notifying them of this complaint is not going to work as they already have 10 Service Requests numbers generated which they promptly closed without a resolution and no longer generating any more requests.
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      Nitin verma
                                      Sep 9, 2020
                                      Report
                                      Copy

                                      Address: 52/3, 1st Floor, Near Ram Leela Maidan, Ashok Nagar

                                      I have a complaint to airtel customer care regarding my contact number [protected]. This number attached to my other number ([protected]). After call to airtel cc. I separated this number. He told me after 1 month you can port your number. After this when i was gone to airtel store near me gtb nagar, a female executive told me that in the store sim is not available at this time for postpaid to prepaid, you have a check after 2 days. Again went there after 2-3 days they told the same sim is not available due to covid19 it will take time 10- 15 days. And after went there again they told me the same. After that my health was not in good condition. I have to the operation of stone in the kidney on 15 aug. I was on bed rest for 22 days. Due to this, i have to left my job also. Now airtel ce called me for payment. How it is possible sir when i did not use that number and it was not my fault if your store hasn't sim. I am not able to pay 1400/- amount as per airtel ce told me for 3 months pending bill. I will pay only 1month as per my plan. I requested to you kindly give the right solution.
                                      I have attached my hospital pic.
                                      +1 photos
                                      Airtel customer support has been notified about the posted complaint.
                                      Sep 09, 2020
                                      Updated by Nitin verma
                                      Still Not resolve. How Can you say that it was resolve i just Complaint on portal.
                                      Sep 15, 2020
                                      Updated by Nitin verma
                                      6 day done but none call or email receive from the Bharti Airtel. My number is barred. I am unable to use that number . Kindly do the needful. It's attached from my Aadhaar and other channels.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit