Airtel Complaints & Reviews

I I'm Sonali. I'm using airtel prepaid card. On Jan 16th Jan i have recharge my bill of RS399 through my Debit Card & one my husband net banking. But both transcation showing error but amount is deducted my account .after some time I checked recharge done successfully. Recharge done RS -399/ but payment deducted amount -798 / So please do me the favour and return my money to my which additional paid
REgrads
Sonali '
[protected]

I went to airtel shop for making a dummy sim. Because suddenly my sim stopped working without any specific reason. Ao the shopkeeper told me to make a dummy sim for that. He charged 200 Rupees for that dummy sim. I was in hurry so i paid him instead of bargaining and thought of teaching him a lesso afterwards. As i came to know that the usual charges for dummy sim are rs.50 only.
It is not a matter of 50 rs. But it is fraud and cheating with the customer . He think that customers are fool and illeterate. I have the mobile number of that shopkeeper with me in case if needed in conplaint filing.
I hope you will understand my issue and take proper actions.
Hope for timely reply.
Thanks

The services provided by Airtel now is worse.
Most of the times the range is not more than 1 bar and internet is really slow. I have registered complaints so many times and still no resolution.
Look at the image attaches you’ll know that network quality is really poor.

Im so sick with the quality of services provided by airtel. Internet is really slow, I have to keep turning flight mode on and off for it to work.
Registered complaint so many times still no resolution

Dear Airtel Team

I syed fazal made a recharge mistakenly on [protected], Actual right no.[protected].
Transaction ID.[protected]

So I need the refund.
kindly do the needful

Fazal
[protected]

Submit for your kind information I have done a prepaid recharge on [protected] on 01 Jan 2021 through Payzaap platform, I have enquired the matter throught customer care of payzaap team and also through Airtell customer care. I have told the matter to payzapp, they said your payment of Rs 598/- has been successfully done from our side, then I enquired the matter with Airtel customer care, they told to talk with from where you have made payment, I talked as the desired, now I look payment was successfully transferred to Airtel Co. but not yet refunded back

I have a Airtel broadband connection. My service is down since last 7 days, still there is no one resolution from their side. I calling them multiple times, I got a call from them saying that it would take 7 more days to repair the issue. Imagine taking 15 days to fix an already working line. It seems to be a deliberate attempt by them to keep the service down so they usurp money from the consumers without providing them any service. They made a pay for 30 days out of which their service is down for 15 days. On asking if we get any compensation for non working days, they arrogantly replied that they wont provide any refunds.

Amound 298 Debit My Bank Account But Not Credit Airtel Payment Bank, Amound Refund My Bank Account

Today ( 14 January 2021) on 12.10 P.M
I recharged on ([protected]) wrong number by mistake instead of [protected] airtel prepaid number of Rs 698 . Please help or transfer this recharge on [protected] number . Because i already did recharge of rs 379 on [protected] at 29 dec 2020 . So cancel this new recharge .
Transition id - [protected]

Respected Sir,
I am Shanmugam P, I have done a recharge of Rs. 251 through Amazon pay at 9.06 PM on 14/01/2021. But still it shows as pending status. Where as the amount has been deducted from the bank. Kindly do the needful.

On 26th Dec 2020 I Paid for Fastag for 2 cars as per the confirmation received I supposed to receive Fastag on 2nd Jan 2021 on 4th Jan 2021 I tried to reach Airtel Payments Bank no. 400 (airtel users) for more than 50 times and [protected] ( Non Airtel users) 15 times (most of the time the no. switched off when we dial 400 where we cannot get connected with Airtel Payment Bank Officials and I am been talking to Airtel Customer Care 121 with Senior Floor Supervisors till now and they are failing to provide help to me in this Fastag Issue. I have written Several mails to [protected]@airtelbank.com and Grievance.[protected]@airtelbank.com I have received only auto response mails I have given my alternate mobile no. [protected] to reach me Since I have activated True caller Unknown no. is Blocked.

I am currently in USA. I have done my recharge of 3997 which offers me 500 mins outgoing, incoming free and 5GB internet.
The rest is working but I am unable to use 500 mins outgoing facility.
I tried to reach customer care and also my parents who live in india went to airtel store about this issue. The complaint was registered but I am unable to get any help from airtel.

I recharged my sim 3 times with number [protected].
But validity is added and not receiving any messages.

Regards,
Ragesh

My mobile no is [protected]
but wrongly recharge in [protected] for Rs.558 on 12.01.2021
through Amazon App
Transaction ID[protected]

plz refund amount to my account through Amazon app.

Dear sir/mam,

I have recharged to my number [protected] by mistake instead of recharging my mother's number with amount 379 today morning and my transaction id is[protected]. I have recharged again my mother's number but i don't want recharge on my number as i already have recharge for the next two months. Kindly help me out and refund my money back. I have recharged through airtel app.

Attaching my invoice. So, airtel only can refund my money. Kindly help me in refunding my amount (379 rupees)

Hi, I just received the following message from some unknown number. I am not calling this number s it appears fraudulent. please confirm

"
Dear Customer, your Airtel number service will be expired with in 24hrs, more enquiry please call us customer care [protected] immediately. Thanks Airtel"

Airtel Fibre broadband representative from Permissions Department has signed an agreement with our society for 10 years on 6th December, 2020. There has been zero response after that and it has been a month. None of the personnel are responding to my request for answers. What should I do next ?

My self Prasad Gadekar.
1. On airtel website i had given porting request on 30 Dec 2020 .
2. After given an online request airtel sent airtel send executive
for sim delivery and document verification at our office.
3. He did verification and gave new Airtel sim card.(Sim No.[protected]
4.On 1 january 2021 i received sms regarding schedule for port-in to airtel mumbai at 11.30.

NOW SINCE 1 JAN 2021 MY AIRTEL SIM IS NOT ACTIVATED TILL DATE AND ALSO EXISTING PROVIDER DISCONTINUED NETWORK SERVICE. NOW I am not able to do any online transactions My number is link with my all http://banks.Now my mobile Number is showing its does not exist.

NOW NO ONE IS RESPONDING TO MY QUERY.

MY QUESTION IS WITHOUT DOCUMENT VERIFICATION AND WITHOUT UPLOADING MY DATA WHY I HAVE RECEIVED THE SMS TO KEEP NEW SIM READY ( ATTACHING SCREEN SHOT HEREWITH

Please let me know when my number will start

I feel like I made a mistake by porting from Jio to Airtel

Regards, Prasad Gadekar

The last day my airtel number [protected] is worng recharge, my recharage plan is 698 but last day i have 799 rupies pay . I have request to plase transfer to my money in my orignal recharge plan 698,

i am very old coustmer in your company so plase call me in my number [protected]

Dear Sir/Madam,

There is an airtel box in front of our house installed from atleast 20 years now. We have shifted to this house and accommodated this box for 13 years in front of our gate in the street. We now want this box removed as it is blocking our gate and we are not able to park 4 wheelers inside compound.Also this has become a free dumpyard for everyone in the street.

I have attached the picture of the box in the email.

On calling the number provided on the box, airtel BTM branch informed me to write to this ID so that airtel team can remove this box.

Kindly facilitate box removal from our gate . I also request you not to wind any wires to the tree next to the gate as we plan to get that cut as well in sometime.

Kindly arrange to dispose the box and cement block outside the street from your side so as not to disturb neighbours.

Location of the box with picture

288, 21st Main, BTM 2nd stage
BTM Layout, Bangalore

Contact me for anything in this regard. My parents are senior citizens and I do not want them to be disturbed and hence lodging this complaint on their behalf.

We have been airtel customers in our family since more than a decade and we hope airtel will get this issue sorted smoothly. Looking forward for a quick response on this.

Regards,
Smitha
[protected]