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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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Airtel reviews & complaints page 285

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A
Aditi Bodh
Sep 19, 2020
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I did a recharge of Rs 249 on 4th september. Money was deducted but no refund process was initiated and I am unable to reach customer care.
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    S
    smittalShivam
    Sep 19, 2020
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    Resolved

    All the three days of porting they kept on notifying that call this number for tele verification.
    But when actually my old sim was deactivated and i put in airtel sim. Saw the signal is there. I tried to call that 59059 number and it keep getting disconnected.
    Such a disappointment for a new customer of yours.
    Sep 20, 2020
    Complaint marked as Resolved 
    since the process was taking too long. I had to walk into airtel office to get my problem resolved.
    Airtel customer support has been notified about the posted complaint.
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      R
      Ranjit Kilje
      Sep 18, 2020
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      Address: Cidco, Nanded

      My mob no is [protected].
      I am facing with network problem since last 1 month.
      Already i complained against this issue, but didnt resolved.
      I tried many times to contact with customer care but unable to contact with that.
      Rather than any suggestions resolve the problem, other wise no way rather than mob portability.
      Airtel customer support has been notified about the posted complaint.
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        R
        rajwadey
        Sep 18, 2020
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        My airtel number [protected] which is only for data postpaid linked to family plan for which the bill is already paid but still they have barred my number for no reason and I'm not able to use data services.. Resolve this and unbarr my number [protected]
        Airtel customer support has been notified about the posted complaint.
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          D
          deep25s7
          Sep 18, 2020
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          Address: Bangalore

          Airtel has asked us to do the advance payment for rs 6541 for 6 months of broadband connection on 15 sep 2020. Service person mr. Viresh/kalpana ([protected]) has ensured installation within 24 hrs, however now he is neither picking the call nor responding

          I will require complete refund & strict action against service person & airtel for harassing the consumer.
          Airtel customer support has been notified about the posted complaint.
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            M
            MANDIGIRI RAJESH
            Sep 18, 2020
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            Address: Flat No 154,DR Colony, Hindupur-515201

            Sir, I have purchased a Airtel Xtreme Set top Box from Airtel Distributor Named Irfan, Hindupur his Mob No is [protected]. He charged me Rs 4300 for installation on 13 Jul 20 and 6 Months recharge but the distributor has blocked my Customer Id in the box and not recharged the recharge amount and not responding to my phone calls and very irresponsible towards the customer. He is not recharging the set top box till date. Kindly take serious action toward him and recharge my set top box at earliest. I further spent Rs 300 to get my Customer id from other distributor and came to know my customer id is [protected].
            Airtel customer support has been notified about the posted complaint.
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              B
              bmfirake
              from Pune, Maharashtra
              Sep 18, 2020
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              My airtel number ([protected]) was on my dad's name, but because of some system problem from airtel company, it got registered on somebody else name.
              Now my sim is damaged automatically in the mobile, I filled a recreation form, and my no was supposed to start after 8 days. Its 20 days now and my no. is still not working. What the hell should I do? I need that airtel no. [protected].
              Contact: bmf.[protected]@gmail.com
              [protected].
              Airtel customer support has been notified about the posted complaint.
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                N
                Nitinvg
                Sep 18, 2020
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                Address: Akurdi, Dattawadi Pune 411035

                I need a call recording of a particular mobile number in my contact list... For the last 2 months can i get the same.

                Nitin gulhane
                [protected]
                Airtel customer support has been notified about the posted complaint.
                The mobile number for which call recording is needed is [protected]
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                  R
                  ridhimaaa
                  from Gurgaon, Haryana
                  Sep 18, 2020
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                  Address: Old Rajinder Nagar, 23/42 first floor

                  I have been using airtel landline plus broadband for years.in june this yeae my plan was changed from 599 to 899 without informing me and without ny consent. I have called their no 121 hundreds of times but there is bo way you can reach to a person. On everything they send you airtel links. Even on their airtel thanx app there is no way to make a complaint. I have been paying all the bills before due date according to my earlier bills. They are charging me more as per their own wish. I searched for their email id for complaint on net and sent a mail refarding the same. I got a call today after 3 -4 days and they are doing me a favour of waiving rs.200 as if it is my fault. I was told by the executive that its my fault that i have made the complaint late. I should have called them earlier. Well i have called them n no of times but its of no use. They have levied rs..800 on my account on their own. Whereas no one can change the plan without the consent of the customer.
                  Airtel customer support has been notified about the posted complaint.
                  Sep 18, 2020
                  Updated by ridhimaaa
                  Now I habe received a mail from their end that they are disconnecting my services.This is ridiculos. First they charge as per their wish and then instead of correvting their mistake they are disconnecting my services.
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                    S
                    Sahil Vibhuti
                    Sep 17, 2020
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                    I recharged my prepaid sim thrice for 219 pack due to technical issue. Only one recharge of 28 days is reflected in my account. What about the debited amount.?
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      sawantvaibhav
                      from Mumbai, Maharashtra
                      Sep 17, 2020
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                      Address: mira bhayender

                      I have been struggling to get help from airtel customer service and airtel presence. Its been over 4 months now that i am reporting network issue with airtel postpaid that i am using. I have reached the airtel customer care and airtel presence several time. I have been made several promises by this team. Karan p from airtel presence specifically is a fraud who promised me a compensation and made me purchase airtel xstream and now he is just running away. I have been requesting a manager call to escalate but no response. They will literally give me missed calls and disconnecting phones if i pick up their calls. They also made a fraud of selling me the xtreme fiber and the airtel presence scammer karan p promised me to compensate for the network issues and fraud of selling me the wrong product. I have several call recordings and airtel presence chat since months now. I even complained about threatening calls from their regional service providers and local vendors, but airtel customer services just don't care and continue to fraud customer. Many other consumers are complaining, who posted to my posts on social media.[protected] is the most recent service ticket open fro network issues. There are several more in the past and even had a network team visit from airtel that acknowledge network issues.
                      Airtel customer support has been notified about the posted complaint.
                      Sep 17, 2020
                      Updated by sawantvaibhav
                      1) Network Issues
                      2)FRAUD sale of Xtreamfiber
                      3) False promises by Airtel Presence rep Karan P. No resolution and denial of Manager/Supervisor
                      4) Harrasment and threatning by Airtel vendors and regional manager, supervisor Murugan is the proof.
                      5) Issue open over 4 month and no one at Airtel cares.
                      No response from Nodal officers. If you reach their customer service they say that a supervisor or a manager will call. Nobody calls back. One of the representative today said that they don't have supervisor and managers. there is no way for them to contact a manager. I have dropped emails to Nodal and appellate officers and even tried to call. no response there as well
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                        N
                        Namita Parashar
                        Sep 17, 2020
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                        Website: airtel.in

                        I am paying for the 4G network of Airtel but even can't get the 2g networks which makes the calling impossible to someone. How can such a telecom company in India is doing fraud with a lot of people like me. Stop it's advertisement and it is one of the worst network they should accept it. Such a pity even a Airtel homepage took 5 minutes to be opened and sometimes showed the network connection error.
                        Airtel customer support has been notified about the posted complaint.
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                          A
                          ARRS
                          Sep 17, 2020
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                          Address: Vijayanagar East Post Office Building, Manuvana, hosahalli, Bangalore 560040

                          I am writing in here against Airtel India, I am customer of Airtel since Nov 2019, and ever since the purchase of my Airtel postpaid connection I have been facing the worst network speed problem. I had called up on the customer care services and explained, at first they told the issue would be resolved within a month of time
                          I waited, there was no indication of any improvement, I am paying for the connection but ai am not given the speed, they have allotted the data..but to use it one must have a good speed..I want to use the service and use it up to the mark...But I am not able to do as the speed is so bad.
                          I have been calling in on the same issue after November, but there was no resolution give till date. I am paying for the services and I am not getting what I was promised . I want a prorated refund. As because of the mistake and lags from internal network errors which is from the network end I am the one loosing money.
                          I have been calling every month many times and when I told the network team of airtel that I am going to record there call, they stopped calling me and since March 2020 my complain is still in progress with no updates, if asked they are telling site upgradation is happening and we cannot tell when it will be done..I have lost too much money due to Airtel bad network speed

                          The backend team, they have a problem in there end, and I am not ok to pay for services that I am not receiving. I need a complete prorated refund on my number.

                          This is my Complaint ID:[protected]

                          I have maintained all the Call records during my conversations with Airtel Customer care and there supervisor. Please help me get justice, I condem Airtel's Ads as they are giving fake information with respect to there speed. They should be banned

                          I have lost nearly 6300Rs.
                          Airtel customer support has been notified about the posted complaint.
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                            B
                            Bikikant Mehara
                            Sep 17, 2020
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                            Worst experience airtel is of no use and even the customer support is unprofessional. Please never ever take airtel connection if you love your time. Today only i recharged my dth connection (Prepaid service) but still no channels are visible though 1 day is still remaining for recharge, i reached customer support for help but have received a reply stating to wait for 48 hours. They are forcing me to pay extra and have such many instances. Kindly check and help
                            Airtel customer support has been notified about the posted complaint.
                            Sep 17, 2020
                            Updated by Bikikant Mehara
                            Received this message but still same code 6 error is appearing, I will diffinately discontinue Airtel services and recommend everyone to avoid Airtel connection

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                              M
                              Maida jan
                              Sep 17, 2020
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                              I have been complaining about voice cracking issue from last two months on to customer care of airtel, but every time they say to complain using airtel thanks app or some other way. All they say is in vain as i am not able to register a complaint from last two months due to their negligence towards customer's complaint.
                              Airtel customer support has been notified about the posted complaint.
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                                J
                                Jackryan
                                Sep 17, 2020
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                                Address: Delhi

                                My sister has applied for online job in airtel. They have demanded 1999 for policy purpose and after that again they demanded for 3710 i have google pay both the amt because they said it will get refunded and after that again they demanded 4250 so i got the doubt on this guys. There mobile no. Is [protected]

                                Plz help me out in these case and get me back my total amt 5709 refunded
                                Airtel customer support has been notified about the posted complaint.
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                                  A
                                  Asmi Ashok
                                  from Ernakulam, Kerala
                                  Sep 17, 2020
                                  Resolved
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                                  Resolved

                                  Address: Viswapriya Nagar, Begur, Bangalore, 560068

                                  My airtel fixed-line no: [protected], account id:[protected]_kk. I called up airtel customer care service and informed that we would like to disconnect the service, they informed us that they will do it.
                                  There was due of last month's payment (July 2020), then we informed them we will be paying this bill with a fine, but we don't need connection anymore. And the customer support people agreed to that.

                                  Now we received another bill, with august month combined, they haven't disconnected, but we were in a dilemma like its already disconnected and we stopped using airtel. Under the above circumstances, please cancel/disconnect my services with fixed-line no: [protected], account id:[protected]_kk.
                                  Please provide us a solution for the same, we have send themthe mail again, but havent got any kind of reply from their side.
                                  Jan 5, 2021
                                  Complaint marked as Resolved 
                                  resolved, diconnected
                                  Airtel customer support has been notified about the posted complaint.
                                  Sep 18, 2020
                                  Updated by Asmi Ashok
                                  Sorry, Its not resolved completly as we have asked for a checking in the bill amout, its not done and its still the same, which is not fare.

                                  Thanks for processing our disconnection request, please do the verificaton on my bill part.
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                                    S
                                    Sheetalbaliga
                                    Sep 16, 2020
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                                    I am currently out of india and my indian airtel prepaid sim card is rejected. There is enough balance and validity on the sim. When contacted customer care they are asking me to visit the airtel store personally to get a new sim but i will not be visiting india until the end of next year and i need my sim activated for otp purposes. I can send my family members to the store but they say it’s not acceptable. Please help me reinstate my airtel sim
                                    Thanks
                                    Airtel customer support has been notified about the posted complaint.
                                    Nov 27, 2020
                                    Updated by Sheetalbaliga
                                    Please help me get this solved fast, I am unable to do any transactions due to not able to receive OTP and I am outside the country. Please reapond
                                    I still did not get a resolution for this complaint. Please look into this.
                                    Thanks
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                                      G
                                      ganubhau
                                      Sep 16, 2020
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                                      Address: at - kargani tal- atpadi dis-sangali

                                      मेरे नंबर का in coming and out going call
                                      दो महिनेसे बंद है! दो बार complant भी की लेकीन कुछ भी हूवा नही . please मेरे नंबर का problem solve करे यह बिनती.
                                      Airtel customer support has been notified about the posted complaint.
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                                        B
                                        BAJJURI VENKATESH
                                        Sep 16, 2020
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                                        Address: G005, Sriven@205 apts, Kadabeesanahalli, Bangalore, Karnataka - 560103

                                        Hi,
                                        Recently when I was trying to get my AirTel sim recharged for Rs379 pack, on 13sep2020, the amount got deducted but the transaction failed.

                                        There was a Rs379 pack expiring on 13Sep2020 night. Existing pack had 4GB of internet available in the morning 0f 13Sep2020.

                                        When I call the customer care executives, they keep saying that I've used internet few days before. Whatever the datapack offers has expired and I've used in excess which amounts to exact Rs379

                                        I've spoke to 3-4 different executives viz., suma, manasa etc. Each one gives a different explanation for the same Rs379 of the same number. Few say that I've used internet after the amount got deducted and hence it wont be refunded. Few say, I've used excess internet and hence amount got deducted

                                        As per my knowledge, each session of internet deducts some amount immediately after the session ends. It wont be charged days later or prior.

                                        Since the pack was active till 13Sep2020 night and had a 4GB internet on 13Sep2020 morning, I dont understand for what reason my amount is not being refunded.

                                        Upon asking for internet usage details (usage amount, price of the usage, time of the usage) my call is being disconnected after putting me on hold. Happened with 2 executives.

                                        Need help in getting my refund

                                        Regards,
                                        Venkatesh.
                                        Airtel customer support has been notified about the posted complaint.
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