Airtel Complaints & Reviews

I will make wrong recharge but they didn't give any response,

Mail to [protected]@in. Airtel.com by my registered mail address but they can't give me right response

Wrong number is [protected]
My number is [protected]
Transectionid is [protected]
Amount 399

Hi I am Harish K.
I had booked a broadband coonection last week.
Airtel representative came and took the amount of broadband connection and told the technician will contact you soon.
Today the technician called and told that my area is not covered under broadband services.
Please help me to get my amount back.
I want refund as soon as possible.
I have attached the lead ID generated message which i got from airtel on september 8 2020.

I recharged ₹ 219 wrongly on [protected]. I want to refund it. The transaction ID is [protected]

Hi team,

We are facing frequent connection drops in ramagondanahalli are bangalore - 560066. The service of airtel is so pathetic that call cannot withstand more than 30 mins and will disconnect post that.

Not only calls but your broadband connection also sucks, this is the 4th time my payment was stuck on gateway as net connection dropped.

Are you really serious about your customer satisfaction or just rely on jio :)

Seriously i am using airtel from past 8 years but now i think if this kind of service continues then hopefully you also come under agr radars and i am for sure gonna disconnect airtel connection today. - worst service than bsnl

Email id not getting updated in airtel thanks app

my email id is entered misspelled by airtel executive at the time of new sim now its not getting updated and because of that airtel not accepting my email
weird rules of airtel that it wont accept mails from non registered mail
sometimes i wonder have i made a mistake by porting from idea to airtel
as its impossible to connect with a customer care executive from non airtel number

lot of issues and not friendly with customers

I have recharged my mobile number through upi for Rs209 on 9 Sep 2020 and received an SMS with Transaction ref of Rs. 209. Bank tnx was also completed successfully but my mobile is not recharged
#airtel #bhartiairtel #Telecommunications

Hi team. I have paid 3months of fee on 07/09/20 but still i have not received broadband connection and received one message as could not be progressed. After this am trying to do all possibilities to communicate with them but non of them are responding even the guy who came for collecting document n received payment via airtel link he is also not responding. If the connection is not possible at least refund my amount 2828rs.

I made 2 payments towards my airtel one plan (Broadband + postpaid mobile) for the month of july immediately after the payment request came. The amount has been debited from my account in full. However, their systems are only recognising part of the payment. Rs. 1100 is shown outstanding somehow.

I have been following up with them for 2 months on this but they have not resolved this. They also disconnected my mobile phone. I have paid the payment for the month of august in full as well.

Till now no resolution has been given from their side. All their email ids and phone numbers say the same thing. It will be resolved in 48 working hours but it is never resolved till now.

I have a complaint to airtel customer care regarding my contact number [protected]. This number attached to my other number ([protected]). After call to airtel cc. I separated this number. He told me after 1 month you can port your number. After this when i was gone to airtel store near me gtb nagar, a female executive told me that in the store sim is not available at this time for postpaid to prepaid, you have a check after 2 days. Again went there after 2-3 days they told the same sim is not available due to covid19 it will take time 10- 15 days. And after went there again they told me the same. After that my health was not in good condition. I have to the operation of stone in the kidney on 15 aug. I was on bed rest for 22 days. Due to this, i have to left my job also. Now airtel ce called me for payment. How it is possible sir when i did not use that number and it was not my fault if your store hasn't sim. I am not able to pay 1400/- amount as per airtel ce told me for 3 months pending bill. I will pay only 1month as per my plan. I requested to you kindly give the right solution.
I have attached my hospital pic.

Initially i have booked airtel digital tv but installing not happened and they refused to install in my location and they said will refund the money but they didn't refund.

Then i have sent email to Airtel requesting refund with in 3 months(06 Mar 2020) and they asked me to provide cancelled cheque and my communication details i have provided all those thing. but i didn't receive refund.

Then i have sent another mail on 26/08/2020 now they are saying they can't refund after 90 days

Ideally Request itself not required as the cancellation happened from Airtel end. but still i have raised request within the timeframe.
Bcoz of their ignorance now they are saying the cant pay my Money.

Airtel DigitalTV ID [protected].
Reference# [protected]

Regards,
Kumara Guru

Airtel Support engineer took the installation request and charged an amount 5232/- on 13-Aug-2020 for 6 months v-fiber broadband connection (See attached receipts) and called me back on 19-Aug-2020 and mentioned in my area v-fiber connection is not available in my locality so i asked him to cancel the request and refund my amount. He said I will get my money back in 5-7 working days.
I am continuously checking for my amount but no answer has been received since 2 weeks. Find Payment confirmation Receipts attached. Please help me get my money back.
Airtel Support person came to our home for initial verification and their contact numbers
Karthik: +[protected].Karthik's supervisor contact :[protected].

Please find details below and help me get my amount back.

Requested and paid fee on 5232/- 13/August/2020.Cancelled request on 20-Aug-2020.

Please see attached receipts for the payment.

My address is : P# 901 Shriram Samruddhi ApartmentsVibgyor School Road, Thubrahalli, Varthur road, Bengaluru -560066.Registered phone number : [protected].

Thanks,
Srinivas Yerubandi
Registered Ph no: +91 [protected]

Sir/madam,
I have a airtel fixed landline -[protected]. I paid my land line bill through airtel money mobile app with support of google upi on 1st august 2020. After completing all the process, my payment is neither credited in my land line phone account and nor refunded in my sbi account. For this i have filled complaint on airtel customer service number[protected] but my amount has not been refunded till today, even after several communication via telephone & emails also. I have also shared my transaction screen shot while complaining.
Kindly look into the matter and direct concerned official to resolve the matter as early as possible. Transaction screen shot is enclosed for needful and further action.

With regards
Dr. R. K. Jat,
Mob. No. [protected]
Jaipur, rajasthan.

I have recharged my mobile number [protected] through bhimupi for rs. 209 on 9th september 2020 and received an sms with transaction reference [protected] and airtel1/del/prepaid txn#[protected] of rs. 209. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

Regards

Karan singh

Wrong recharge for customer id [protected]
Transaction id mbk[protected]
Amount: rs 500
Date:[protected]
Time : 9:12am
Correct customer id [protected]
Pls respond me quickly
I have been complaining time and again but no response till date

Sir/madam,
Just now i registered a complaint regarding my internet data recharge but when i click submit, your website is buffering endlessly. Could you please tell your it personnel to look into it as it is difficult for us to register a complaint if your network is not working

Sir/madam,
as referred in the subject i want to register a complaint for my airtel registered number. sir yesterday, the 07th of September of the year 2020, i recharge my validity with a Rs 49 talktime with the validity of 28 days and i also recharge my internet data of Rs 98. though payments for both have been deducted from my bank account but i still could not make any calls or use internet. i checked the airtel thanks app in my mobile and its showing nil in my data indicator. please help me at the earliest.

my phone number is [protected] and my internet data recharge transaction id is [protected]. And again, i'd request you to look into it at the earliest

I raised a complaint because the static public ip they provided me, had some issues. I configured a mail server for which i am paying airtel tele bharti media & in return when i asked for a technical help for more than 15 days they kept on telling me, someone will call you. No one has that professionalism to interact with customers. It's a simple issue,!! I took this static ip so that my mail server could work, & i am using it for a relay purpose, where internet spammers, website like spamhaus, barracuda, blocked my ip as they believe its not legitimate & only isp could whitelist the ip as they can make some changes in their dns server /firewall. Someone named ranjith, who is lead engineer told me sir this will be resolved, it's one week now & no one is even bothered to help me.

I did a recharge of rs 249 on airtel prepaid mobile number. The amount was deducted but the recharge did not reflect on my account and there is no record of this transaction in my recharge history. I tried reaching the customer care from both call as well as mail, but it gets connected to automated machines and not to any representative.

Hello team, i have went to air tel office at l. B road on 5th aug 2020 and closed the broad band no[protected] and got an official confirmation that broad band is closed..

I have received payment bill for broadband for sept 2020. Please check and resolve your issue. I have not used the broad band from 6th aug 2020

Thanks
G. Ganesh kumar
Mob:[protected]

I have not received my refund, airtel claims they have sent refund via cheque
Sometimes neft, i haven't received it