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D
dearsanjiv
Sep 5, 2020
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Address: Bengaluru
Website: airtel.in

Airtel is not able to provide phone connectivity in my area which is very much in prime location in city and am unable to use mobile inside my phone. I escalated this issue multiple times and even wrote to CEO of Airtel but nobody is bothered to respond from them. I have been facing intermittent connectivity issues since 2016 and this was my corporate connection but then in 2020 I decided to convert corporate connection to individual connection and porting to other service provider. But now Airtel says I need to wait for 90 days to move connection to other provider. First they can provide me basic phone connectivity and then they are stopping me to change the provider. Why should only customrt suffer and pay them monthly for a connection which doesn't work. I am shocked at ignorance of Airtel for not able to resolve this issue for so long. Therefore I am writing to consumer court to seek help.
Airtel customer support has been notified about the posted complaint.
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The mobile number in question is: [protected] and customer name is Sanjeev Kumar
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    Harsh Kumar Goyal
    Sep 5, 2020
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    Address: Rengali Dam Site 759105

    We have issues of airtel internet not working at all here. We spend 500-600 per month and the service that we get is a total waste. Whenever i try to call the tsm and customer service, they always say that work is going on and will be completed within 10-15 days. I have been hearing this since 1-2 years. All our money is going waste here. I request you sir to take strict action on this company

    Tsm mobile no - [protected]
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      nayak007
      Sep 5, 2020
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      I. P narasi haha nayak sim number [protected] from bangalore presently staying in madikeri, coorg using airtel sim in my ipad.
      All of a sudden the sim stopped the data network and “no service” displayed on my ipad.
      There is no airtel customer service center in my present location,
      I request you to resolve the matter at the earliest.
      Nayak. [protected]@gmail.com
      Airtel customer support has been notified about the posted complaint.
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        S
        Swapnalikaranjavkar
        Sep 5, 2020
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        I had e-recharge done [protected] for rs.549/- with 40rs. Discount through airtel app under rc599 scheme of airtel on[protected] and i got the deducted message from bank and google upi under transaction id [[protected]] ;. But to my surprise till to-day i am not able to utilise the facility. Though charged. I am unable to understand whether it is their technical snag, or intentional fraud with the customer. None of their customer care nos. Given in their website of airtel is having connection to their customer care executives and even toll free airtel no. Given as.in their website is false since a message is heard whenever i ring up as there is no such no. Available.

        Please sort out this issue and get the needful done besides giving me their actual toll free airtel customer care no. With which i can also contact their executives
        Airtel customer support has been notified about the posted complaint.
        Sep 05, 2020
        Updated by Swapnalikaranjavkar         I had e-recharge done [protected] for rs.549/- with 50rs. Discount through airtel app under rc599 scheme of airtel on[protected] and i got the deducted message from bank and google upi under transaction id [[protected]] ;. But to my surprise till to-day i am not able to utilise the facility. Though charged. I am unable to understand whether it is their technical snag, or intentional fraud with the customer. None of their customer care nos. Given in their website of airtel is having connection to their customer care executives and even toll free airtel no. Given as .In their website is false since a message is heard whenever i ring up as there is no such no. Available.

        Please sort out this issue and get the needful done besides giving me their actual toll free airtel customer care no. With which i can also contact their executives
        Sep 08, 2020
        Updated by Swapnalikaranjavkar         I had e-recharge done [protected] for rs.549/- with 50rs. Discount through airtel app under rc599 scheme of airtel on[protected] and i got the deducted message from bank and google upi under transaction id [[protected]] ;. But to my surprise till to-day i am not able to utilise the facility. Though charged. I am unable to understand whether it is their technical snag, or intentional fraud with the customer. None of their customer care nos. Given in their website of airtel is having connection to their customer care executives and even toll free airtel no. Given as .In their website is false since a message is heard whenever i ring up as there is no such no. Available.

        Please sort out this issue and get the needful done besides giving me their actual toll free airtel customer care no. With which i can also contact their executives
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          Vimal Bheeman
          Sep 5, 2020
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          Hi, it's been more than 6 months now, i am unable to make calls to specific numbers. Both numbers r my mom and dad's number. I have raised this issue n number of times with airtel but they did not even considered about it.

          Note: i am able to receive calls from those numbers but unable to make calls from my number to those numbers.

          My number: +91 [protected]

          Numbers which i am unable to make calls: + 91 [protected] & +91 [protected]
          Airtel customer support has been notified about the posted complaint.
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            R
            Ram140693
            Sep 5, 2020
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            I turned off my mobile data in night before 12 am midnight. When I check my balance mobile data in morning I got less data, around 1.9 GB or 1.8 Gb, sometimes 1.7 GB.
            Data plan 2GB per day
            Mobile [protected]
            Rama Kant Vishwakarma
            Email Id [protected]@gmail.com
            Airtel customer support has been notified about the posted complaint.
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              B
              bhagwatsudhir
              Sep 4, 2020
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              I have recently purchased new sim card with number +[protected]. The sim card issued to me was recycled one means it is already used by somebody else. Due to this i am getting unwanted sms and calls. I requested to issue fresh sim card and number. The request refused by airtel store stating new number are only assigned to to postpaid customers (This was not informed while purchasing sim card). Escalation was done via email with nodal office to resolve issue was also rejected. This is discrimination with customer. Requesting your support for getting fresh number
              Airtel customer support has been notified about the posted complaint.
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                R
                Rpoliyedath
                Sep 4, 2020
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                We are having 3 landline connection at 67/69, bhagwan bhuvan, bazargate street, fort, mumbai-40000. The numbers are 40028991, 40028995 and 40043021.
                Since we have shifted our office to vashi we want to shift landline 40028991 and cancel 40028995 and 40043021.
                We are not able to get any proper guidance from the customer care ivr as there is no physical voice interaction.
                Please guide us how we can make the above process.
                Please reply to [protected]@gmail.com
                Cell no.[protected]
                Airtel customer support has been notified about the posted complaint.
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                  S
                  Sreekanth Racharla
                  Sep 4, 2020
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                  Address: Sham Rock Apartments,Door Num: 13-24, Flat 514, 5TH Floor, Beeramguda Kaman Road,Ameenpur, 502032

                  Dear team,
                  Good day!!

                  We have raised below two tickets on airtel dth issue but none of them have been resolved from 28 aug 2020 to till date.
                  [protected]
                  [protected]

                  My handy: [protected].

                  The issue is: my subscribed channels are not visible all of sudden while watching the tv set top box issue. Airtel team and dealers are escaping to address my issue (Airtel no manufacturing same kind of set up box). Kindly look into this issue and advise the service provider to fix it.
                  Airtel customer support has been notified about the posted complaint.
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                    pannalal gafur
                    Sep 4, 2020
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                    I have done my recharge on my airtel number and it was successful and I got a order id as well..but the internet pack is not activated
                    Airtel customer support has been notified about the posted complaint.
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                      Namya Ali
                      Sep 3, 2020
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                      Website: www.airtel.in

                      I recharged my mobile from amazon by airtel. The status on amazon showed as recharge done. The money also got deducted from my bank but I did not receive any sms regarding confirmation on my mobile . The recharge was also not done.
                      Airtel customer support has been notified about the posted complaint.
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                      This is the screenshot of the transaction
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                        Nitesh_TF
                        Sep 3, 2020
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                        I Paid money for 365 days plan on 27th September 2019 (12:11pm) so according to that my Plan should expire on 26th September 2020... But My plan expired on 27th August 2020.
                        Airtel customer support has been notified about the posted complaint.
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                          karan rathadiya
                          Sep 3, 2020
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                          How can i solev my rejected sim
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                            Nagaraj Mnr
                            Sep 3, 2020
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                            Address: Mancherial telangana district

                            Dear Bharthi Airtel,

                            I Nagaraj and my airtel postpaid number has deactivated due to I got Major accident and I was completely in bedrest for 1year.

                            Due to this my postpaid number got deactivated and I need the number, as I have all the transaction with this number, like bank transactions, PF account and many more other services are with this number only.

                            I have visited the airtel store at Mancherial but they saying number not available.

                            Request you Pls activate the number.

                            Mob no :- [protected]

                            Present contact no:-[protected]

                            Yours Faithfully
                            Nagaraj
                            Airtel customer support has been notified about the posted complaint.
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                              S
                              sumeet323
                              Sep 3, 2020
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                              Address: Udhampur

                              I have requested to port my Rajasthan prepaid sim to pre on post sim Jammu and kashmir on[protected] in Salathia chowk, Udhampur, J &K. First of all they took around 40 days to port my sim. On 3rd September, at 22:00 hrs, my new sim got signals. I have done the necessary verification call and call got verified and the executive told me to wait for half an hour for sim activation. Now my sim is blocked. The office took Rs 450 for one month unlimited usage. I have also done one Rs 100 recharge which is also not reflecting. I am not able to use my sim and it had hampered my work a lot.
                              I want my money back and just start my sim. I will port my sim to some other subscriber. I am very annoyed with the service of airtel.

                              Sumeet Heera
                              Airtel customer support has been notified about the posted complaint.
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                                A
                                Aravind Vaithiyanathan
                                Sep 3, 2020
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                                Dongle Speed is Slow and disconnecting often

                                Address: Tiruvannamalai

                                I have recently purchased a Dongle from the Airtel outlet . They promised the speed of the Upto 100Mbps Speed. I can understand that much speed is not possible in a Dongle. But still the speed is very slow to a Download speed of 2 Mbps and Upload Speed of 0.8 Mbps. This level is too low. And in addition to this the connectivity does not sustain continuously for 1-2 hours. It automatically gets disconnected and it takes 15 more minutes to...
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                                Aravind Vaithiyanathan
                                Sep 3, 2020
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                                Address: Tiruvannamalai

                                I am using Airtel connection for the past 15 years. For the past months I am experiencing too much of cross connection and cross talk. When I am speaking with someone they are hearing another person talking in between . This is happening several times. This is very much disturbing and not feeling secured . It makes me feel so in-secured of keeping the data and conversing important things over phone.
                                Airtel customer support has been notified about the posted complaint.
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                                  Grace jeon
                                  Sep 3, 2020
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                                  Website: Www.airtel.in

                                  I did a recharge of ₹98 of 12 GB data pack and my money was deducted from my bank accounts but my number wasn't recharge! Please fix it! I had to recharge twice
                                  Airtel customer support has been notified about the posted complaint.
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                                    rushabha r jain
                                    Sep 3, 2020
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                                    [protected]IGAJIAVEZ4 this is reference id of transaction made on 3rd of September 2020. amount of INR 558 has been DEDUCTED but the service of PREPAID RECHARGE to be provided is not provided
                                    TRANSACTION ID:[protected]
                                    PLS INITIATE MY REFUND
                                    Airtel customer support has been notified about the posted complaint.
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                                      M
                                      Mrs Shabbir
                                      Sep 3, 2020
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                                      Address: Airtel, Jammu and Kashmir

                                      Hi,
                                      I Requested to close my airtel postpaid number on 30th july, 2020, which was done within 15 days. But issue is i keep receiving ebill messages and emails even i paid all my dues the same day.
                                      These messages and emails are irritating.
                                      kindly look into this issue.
                                      Airtel costumer
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