Airtel Complaints & Reviews

Landline [protected]..

Complaint not being attended. Received message having got resolved whereas no one attended. Lying dead noth landline and broadband.

I have tried to recharge my airtel prepaid mobile no of MPCG circle with PayZapp (HDFC Bank Payments App) and money was deducted and the transaction status was successful. But even after 12 hours the recharge is not reflecting in my airtel account.

Transaction ID is 99755145

The worst network I have ever experienced.
It's been two months I own this sim and it keeps on poor connection or reconnect my video calls
How am I supposed to work now!!!
This network really needs to be put down now.
Worst company, worst network.
I can't believe I invested my time and money in such worst network.

Recharged on 19.7.2020 for Rs.449 to [protected], Rs.399 to [protected]. failed. amount debited from my account. again recharged on 22.08.2020. It was explained at [protected]@airtel.in many times. Request refund

I have two airtel numbers [protected], [protected] in my home.I wanted to recharge pack of 298/- for the number [protected] .This number did not have an account in airtel payments bank.But the other number had an account in airtel payments bank.So I transactioned 298/- to my airtel payments bank wallet [[protected]]from my icici bank.And i tried to recharge for the number [protected] on 27 august 2020 but it is showing payment failed don't worry...amount & coupon will be refunded in 8 working hours.I tried again after 8 hours but it is showing the same.I tried to contact the customer care but they are not responding.There is no direct access for the airtel consumers to contact the customer care.so i kindly request you to refund the money back to my icici bank account or recharge for the number [protected].I'm really worried and ashamed for being an airtel consumer.
name: T.Vaduganathan
transaction id : [protected] & [protected]
address: no.5 nandambakkam colony street, nandambakkam, chennai-89
contact no: [protected] or [protected]

I use airtel sim but i unable to call and sms and internet. i complaint for it but customer care said plz port out i have no solution . now i want to port out my connection airtel to vodafone . but airtel has stopped my sms service and not provide me port no.. so what i do plz help

Sir, i have recharged airtel no: [protected]
Via amazon pay order id p[protected] for rupees 399, validity for 56 days, date of recharge 26 08 2020.
The recharge circle was automatically selected as delhi instead of tamilnadu for which the recharge was intended. (Which i found afterwards)
So, the recharge failed, till day the number is not recharged, but money taken.
So i kindly return the money.

See i took 399 postpaid plan from airel 2018. Till june 2020 i didnt face any problem but in july 17 to august 16 2020 bill they charged Rs.333 for an international sms charges. I didnt even sent any international sms. But they are saying i have sent and you have to pay it. so i asked them proof with content whatever i sent. For that they said no we dont have that, but If you want we will give the number, date and time. Are they mad? Its already there in ebill. They are cheating people and simply charging high. Airtel is fake. I want the resolution for this. Please help me with this

Hi team,
I am vipin kumar, just converted my pre-paid account to postpaid...
While taking the connection they said there was no activation fees.
But after getting my first bill, they charged 250rs in name of activation fees.
Either change update your website or stop charging extra fees from users.
Your sincerely,
Vipin kumar,
Mathura, uttar pradesh

My sim suddenly de-activated, i got a duplicate sim for same number. But is past 24 hrs & the new sim is still not getting network. Kindly help

Sir, i had done recharge to my Airtel number for RS. 149/- through SBI net banking. The amount is debited from my bank account, but I didn't get balance in my mobile. So kindly give me a solution to get that money back (or) to get recharge. Thanking you.

I am writing to complain about the insulting behavior of the airtel company's customer center at Saket Mandap, Durga Kund, Varanasi, UP. The incident happened today (27/08/2020).The executives there, particular a specific person GAURAV does not know how to behave with customers. There were no executives to serve the customers. Only this ill-behaved executive GAURAV was present to serve the customers. I had to wait for a long time before I could get an opportunity to this ill-behaved executive. I went there as my SIM card stopped working after changing it into a new phone. When I told him the problem, and asked him to perform a check, he straightforward told that the SIM has stopped working. The SIM was registered on my father's name who is 75 yrs old. I told him that it will be difficult to bring him as we fear the epidemic due to his age. This rogue Gaurav said thats not my problem. He was behaving as if he is some king and we customers are some low level people. I do not know how Airtel employs such people. There is no shortage of well behaved people. I would advise airtel to hire some people who know how to behave with their customers.There is no dearth of well behaved skilled people in India. I have very bad after returning from there. I live in abroad, mobile company executives talk very politely with their customers. Customers are given lot of respect. And here it looks like customers are beggars. I will never again purchase another Airtel SIM due to this behavior.

Airtel sim everything was working fine until 26.08.2020 2pm ist. All of a sudden all tower signal fell. And refused to connect after that. Have tested the airtel sim in other phones also, but still the same issue continues. There is validity till 18.09.2020. So i don't see the reason for this to be deactivated. Then what could be the problem. Sim fault or week signal in the area.

Please help.

Respected airtel higher authorities department

This is my bharti airtel number
[protected]

This is my lattitude and longitude
19.52053 and 76.20869

Address of network coverage
Room 94 b parthur near shankar mandir pandurpur express road, parthur jalna district maharashtra 431501

I had esclated complaint to higher authorities of airtel.. After that team had visited airtel rf team [protected] they had checked and told us we don't have nearest site to expand and boost the network do we are planning new site on our location i[censored] interested to willing to give u r land then will send all details for planning team for network tower installation

Second survey in that they told we sanctioned u r land and it is final all procedure they had taken photo from us of our land and after that no response from them

New site sanctioned and approved on my land waiting for final procedure from airtel network team

Many complaint daily we are sending mail to 121 department not any one is hearing and lisiting out complaint

In airtel advertising campaign airtel is challenging okhala speed but after intimating of airtel network coverage problem and giving land also for network tower no response from airtel for this small issue i should not knocked the door of sunil bharti mittal sir and rakesh bharti mittal sir and gopal vittal sir

Please if team is not interested to resolve me then tell me i will not disturbed u r department for further investigation i will esclate this issue to gopal vital sir and will tell them team is not helping me after intimating them many times so please arrange vigilance team of airtel for our network coverage issue

My allternate number
[protected]

I was recharged of ₹449 but transaction was failed and the money was dabited from my account. But don't get back my refund till now
All details related to the recharge as follow

Plan : ₹449
Txn id :[protected]
Date of transaction :[protected]
Mobile no. [protected]

I am using airtel Since 2 yrs And From the There is tower Range Of 2 only It Not Get Increase But Decrease Regulary and I started Complaining From 4 months But no one Is Solving my issue And I Visited To store Then The Said Use Thanks app to Conplain I already Complain 20 Times they said then We dont know what to do ...since I started Complaining They said There Will be New Tower will come In Month Of may then They said It will be In june 2020 Now Its Month of August..where Is that tower ? There Is more Suprior Network And Data Speed In slum areas ...And Why you are not Giving us a Tower? Are We Not you costumers?? solve my issue Otherwise I will switch to another Company And I was Planning to buy Your 1 Gbps Broadband But Now I will not Do that And. Tell others Not To buy Connection Or sim from Airtel ...worst Costumer Care

I want to activate esim for my airtel number but my email is not updated as per there record, i called to customer care they told it is updated but still i am not able to initiate esim process

Hi,

I recently got a new broadband connection, discontinuing my old connection inorder to change my billing name. So that I could claim my internet expenses from my organization. Now, the name details in my new connection is misspelt.

And I have been following up with the person who created the account multiple times, not able to get a proper response him as well....

My airtel sim is not working in uae. It was working before. But it’s not working now. And showing no service. I have tried all options like restarting, putting it in airplane mode even i have put the sim in different mobiles no use. It didn’t work. It’s very urgent. Kindly have a look on it and please do the needful.

Last 7 days i am trying register my mail id and every time they give me a new date