Airtel Complaints & Reviews

I am have made the recharge of rs 379 to my phone no. [protected] on 08.08.2020 by sbi bank debit card. Rs 379 is debit from by sbi bank acccount but the amount in not recharge to my no.[protected].
Request you to please kindly recharge my no or refund the amount at the earliest.

I have raised an issue regarding shifting of my wifi connection as i have shifted to other house.
I have raised issue on august 2nd 2020 sr no is[protected] and i didn't get any response yet.
As i have work from home i need on emergency basis. So please respond as soon as possible.

My dsl number is[protected]_ap

And my sr number is[protected]

So please respond as soon as possible

Hi,
I am not getting incoming calls on my airtel number [protected] from last one and half months. It took this number from bangalore but was using this number in gorakhpur (My hometown) from february this year. I called the customer care number so many times but nothing was done to resolve my issue. After that i sent mails to [protected]@airtel.com and also to [protected]@in. Airtel.com. They registered my complaint (Complaint no cicpl[protected]) but in-spite of repeated reminders and follow ups my issue was not resolved.

Thinking that i may be facing issue due to roaming i ported my number from bangalore circle to up east circle on 31st of july. But even then i am still facing the same issue. Even sms messages do not come to my number on time. They come after 3 to 4 hours. I am facing so my issues due to this as this number is registered in almost all of my official accounts.

I am utterly frustrated and disappointed now on following up with airtel and seeing no solution being provided from their end.

Regards,
Prabhakar chaudhary
Primary number - [protected]
Alternate number - [protected]

Hi,

I applied for my airtel broadband connection in march of this year in pune. But during the request made the amount got deducted from my account twice. After that the service provider told that the amount will be refunded within 10 days, but till this date i haven't received the amount. Its been pending from a long time earlier they were making excuse of lockdown but what now.

I tried calling the customer care but no response is coming from there also service provider is providing no help to me. Please take proper action otherwise we will take this matter to consumer court.

Transaction id =[protected]
Amount to be refunded = rs 2122
Service engineer name = hemant singh (Pune, maharashtra)
Mobile no. = [protected],[protected]
Name = sakshi jain

Day before yesterday i got my earlier setup box replaced as it stopped working. The aitel store lady told me that it will cost 2150 rs for ssd setup box which is very high so i asked her even hd set up box can be brought at 850 rs online but she told that we will get a recharge of 360 rs for 6 months and 1 year warranty for the setup box. She also told that our old recharge pack will be added and customer id won't change. But now i haven't received complete amount. I am provided with only a balance of around 310 rs for 180 days. Also the customer id is changed and now i have two ids with the same number and earlier recharger is not added to it. Now both balances are getting deducted so double loss here too. My earlier account with id [protected] has amount of 212 rs as well. Now i am subjected to such a great a loss of almost 2300 rs. Who will for it? You airtel store lady isn't even receiving the call. Also she didn't give proper warranty card. When asked for it she just told to write the date on the box. I guess tomorrow she will say that it isn't there. If some problem arises. Airtel has always disappointed me from last few months. Please help out here its not a small amount. I feeling frauded.

I made a sbi net banking payment for the airtel no [protected] on 07.08.2020 around 10.30 p. M in the airtel.in official website as a guest login (Without credentials). The amount was deducted from my account and recharge was not successful. Am not able to raise a complaint regarding this issue in airtel customer care. The reference no for the transaction is igajdcnza9.

Kindly do me needful.

With regards
Manoj kumar
[protected]

During the recharge unfortunately i cancelled the transaction but the money got debited from my account. It happened two times. First transaction of rs 45 and second of rs 698. Please help me with this so that i will be refunded.

During the recharge unfortunately i cancelled the transaction but the money got debited from my account. It happened two times. First transaction of rs 45 and second of rs 698. Please help me with this so that i will be refunded.

My email id [protected]@gmail.com

It has been more than a year that i am using airtel postpaid. But recently my postpaid sim just stopped working out of nowhere. The sim shows no network. I tried putting it in many different phones but same result whereas my prepaid sim works just fine. I am not able to reach to the customer care. Whenever i call them an automated robot registers the complaint. My complaint is registered since a month but no resolution yet. I am posting 2.1k each month without using anything. When i visited a nearby store they said that they couldn't do anything.

I think from company beginning airtel provide best network but now around 4 years in my village there is no network at all no any telecom company provide any network i think we are not indian any more.

Dear sir
Mera airtel payment bank wallet account closed permanently ek hi naam se do-do account open huye he usme se ek ko permanently closed kiya jayde wallet account number [protected]

Thanking you

Regards
Devidas tayde
[protected]
[protected]@gmail.com

Hi, my self vikram parte. My phone no [protected]. I want transfer this corporate no to personal name.

Due to covid-19 i am stuck out of mumbai. And here no any airtel galley available to do transfer process..
This is my old no so.

Also i try to reach customer care person but no any option available in airtel thanks app to talk and discussed our problems. Request to you add that option.

So please do the needful. And active my no. I can pay as per my monthly plan. After reaching to mumbai i will transfer this no on my name.

I've ported my no."[protected]" from jio to airtel and i've also inserted new sim but verification call to 59059 is not connecting. Every time i try to call at 59059 it automatically disconnects and also i'm unable to receive incoming calls to my number.

I registered for airtel secure package which provides insurance for mobile of the user. I am apple user and instead of buying insurance from apple, i trusted airtel with my phone insurance. I was a postpaid airtel user back then. After a few months, i changed my connection from postpaid to prepaid and airtel representative didn't tell me of any loss of packages that i had booked if i would change my mobile plan. Also, there was no email or message from airtel that my plan was de-activated because of plan change.
My mobile phone broke down recently and when i reached out to them to claim insurance, they told me that it isn't valid anymore. Due to their lack of customer concern, i will have to bear all the cost of getting the phone repaired myself which i assumed would be covered under insurance. I tried reaching out to customer care but they were not at all helpful. Half of them didnt even know what airtel secure is!

Relationship number: [protected]

I would like my airtel secure service to be reinstantiated. I have been a loyal airtel customer for more than 10 years and that's how they repaid me!

I recharged my airtel number. I even got an sms saying it's recharged. But both incoming and outgoing calls are still blocked.

I've recharged a same pack of 1699 of 1 yr twice on 1/11/2019. So does the pack continues for 2 yrs or can i have the refund?

I feel airtel has quite good network but it has no option of customizing mobile number. This should be available.

Dear airtel team,

I have made payment of inr 2474 for airtel broadband connection 40 mbps 699/month plan to be installed at my home location. Its been 9 days since my payment has been submitted and no one came for the installation. The airtel guy who i contacted for the connection is not receiving my call. My neighbour is already using the same plan which i applied for, what is the reason for not yet installing it at my location.

Poor customer service is not expected.

Name: sanket parmar

Application number: [protected]

Installation address: r 18, sun star complex, opp. Nirrman tower, sola road, ghatlodia, ahmedabad, gujarat - 380061

Contact: [protected]

Date of booking: 29 july 2020

Attached is the screenshot of successful payment and transaction id from airtel.

Please have it installed as soon as possible.

This is to bring into your notice that i have applied for airtel fibernet connection on 12th of july, 2020 in gorakhpur, uttar pradesh. After waiting for a week, i called mr amit sahu ([protected]) who is the area manager told me it will be delayed and connection will be done till the 15th of august.
As a working professional, i needed a fibernet connection on an immediate basis, therefore i requested them to refund my amount back into my bank account.
It's been more than 20 days still i haven't receive my refund amount and they are again asking me to wait for another 8 days.

Is this the way, customer should be treated? Firstly, you are not providing us with the fibernet service at the earliest and secondly when we try to opt-out and ask for refund they ask us to for more 20 days to wait.

Kindly look into the matter as i want my money back asap. Please refer to the attachment for your reference.

Caf number: [removed]
Phone number: [removed]

I'm confused on some points regarding airtel xstream. Could you please clarify the following questions.
1. I have an airtel dth setup box, which is in active state with 0 balance. Is that possible to use airtel xstream without active dth setup box?
2. Does it cost anything other than airtel xstream box? Kind of yearly/monthly bills?

It would be great if you clarify me on this questions as i already tried to contact your customer care service, which i got confused somehow.