Airtel Complaints & Reviews

Last 3 week my no not active
Not response your TSM Gurgaon mr puesh ph no [protected]

Hi, This is to complaint to the team that Airtel is digging our roads and damaging all the infra structure with the permission of government, but no accontability of damage, water pipes broken, sewage water mixed and electricity lines disconnected, situation is bad and the airtel team is rude

Please refund my money. I recharged to a wrong number.

The issue that I have experienced was:
I've been using this airtel number for more than 10 years now. Suddenly, around Nov 14 2020 my sim card has been completely barred without any valid reason. Couple of days before that I made a recharge for Rs 558 (3GB/Day, Unlimited Calls) plan.

After a long usual struggle of reaching airtel customer care (in other's phone), I was informed that my number is barred and they don't know the valid reason. Customer care representative asked me to go to the airtel office in person.

Hence on 17th Nov, I enquired about my case in airtel office and the reason I was given is 'It’s a rare case and sometimes it happens. There is no reason specified for disconnection as per the system and my balance on the sim would be lost. The only resolution is to reinitiate the new connection with the same number. This, I should follow up consistently for no fault of mine (and every fault of Airtel), while Airtel personnel will continue to neglect me and push me from one pillar to another.

To add to all these woes, for the past 3 days I've been trying to get a new connection by visiting the Airtel Office. However, they themselves are stuck and having problems in initiating my request itself due to technical issues. They have told me that porting my number to another provider is also not possible since the sim is not active.

They've left me clueless on how to proceed.

Airtel to provide me a new sim or reactivate my sim with my previous balance without any further delay

I look forward to Airtel's prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Hello Sir
Today I recharged my Airtel account around 9 AM on 19 November 2020 on number [protected] of 149 plan. All is going good after submitting my ICICI bank details an unexpected error occurred saying sorry your transaction not processed I think it might be error in the process and I recharge again with my HDFC account but same error occurred my money is debited from both accounts but recharge is failed. I am requesting a refund of ₹ (149+149).

Hi team,

I took internet/broadband service of Airtel on 1 Nov 2020 in a hope that i will get good internet service and continue my work without any disruption. However since 1st week onwards I facing issue of disconnection for more than of 4 hours and it continues every 4th day. I mailed to Airtel 121, Nodel and appellate but issue still persist. They just reply me that they facing outage problem in my area. I didnt forced Airtel to provide their service, they told me that they provide good service in my area and they happy to take my installation request but now every week I am getting reason having issue in my area.

I request please register my complaint, I want airtel to refund my complete amt and stop their pathetic service. There are lot companies to switch.

ID#[protected]_dsl

Thanks

I always set hello tune on wynk music app
But it don't playing while calling
I select different songs but it Only play airtel official tone

I am very hardly request u to solve my problem
It wass scince 1 year

Hi,
I have paid 7421/- as advance rental amount for 6 months towards airtel as the Due date was near and wanted to avoid penalty. After that I have asked Airtel team to disconnect my broadband connection as I was moving out of Chennai. During that time many people from Airtel called me and asked me to go for Pause connection instead of Disconnection and nobody informaed about the refund. When I called them today, they are saying that this amount will not be refunded if we disconnect the connection. Out of the amount I paid I hardly used 1 month. This is a sure fraud as they robbed me 5000+ rupees without giving any service.

I had submitted a request for relocation from Guduvancherry to Anna Nagar, Chennai on SEPTEMBER 28TH, 2020. After multiple customer service calls, engineer calls and mails, I have still not received my relocation. But the Airtel executives have closed the request without any consent from my end. I have prepaid for 3 months connection. I have not been able to use my connection for almost 2 months now. I get calls from customer service executives whether they can close the request, I keep answering that I have still not received my connection. One fine day, they make their own decision and send me a message saying that the service request has been closed.

Later after a couple of mail, I keep getting calls from engineers but not a single person has come to fix it till date. I am fed up. I'm surviving on 4g. This is how I work. My productivity is affected. I would like a solution to this.

Hi, I've bought international roaming pack for roaming to Nepal. I'm also receiving incoming and outgoing calls are okay. But I'm not able to use data pack. I've enabled data roaming but I still don't get data working.

I have Airtel prepaid number [protected]. Yesterday my sim stopped working after which I went to Airtel express store for a replacement sim card. There I am told that the number is registered with the name Ravi Kumar, which is not my name. Since I cannot provide any ID proof for Ravi kumar obviously, I cannot get the replacement sim. I don't know where this wrong username come from, and I don't know how to get it corrected.

Hi, I recharge through amazon for prepaid number @219 in morning till it can’t be confirm by your side

Please tracing number

Airtel Gallery, Vasant Oscar, Mulund employees have not been able to resolve a simple issue of Simswap.

The sim was registered on my father's name and his name was wrongly updated in short form by the airtel staff when they sold the cards in bulk to the Company employees. After his retirement when we wished to upgrade the sim and visited the airtel gallery; the staff there wasn't able to activate the new sim because of the name mismatch. They did not provide option and my father was made to visit 3 times. I myself took about 5 attempts but they have not provided any solution yet. The older sim was deactivated even before the new sim was handed over to us.

The attitude of the staff present is very horrible. There is no intention to service the customer. They did not provide me with any alternate option to update the name in their records until my 3rd visit. This has been my worst experience in any of the telecommunication gallery.

Hi
I am Anusha. I have done by recharge of 349/- through paytm in the last week. But the offer is not added to me. Please check and confirm me.
Thanks
Anusha

DEAR SIR

my dongle number [protected] is being paid thru debit card twice thru dena bank and third time with union bank of india debit card and finally today with allahabad bank debit card but i am yet to receive the payment receipt and note that 4 times my payment is deducted and mails were sent to air tel several times but no response

Dear Sir,
Consequent on a message from you, I had recharged my prepaid mobile number [protected] on 13.11.2020 at 5.49p.m. vide Transaction ID [protected] with a sum of Rs. 598/- pack valid for 84 days. But, now it shows no amount. Please respond

I had done a recharge for my number [protected] for rs 558.
Ref#IGAJVWOAP7 on 16Nov20.
It is not showing on the app.neither am I able to connect to anyone on their helpline 121.

Their is no way to connect if your transaction fails on Airtel app. Also I am going to give 1 star rating and ask people not to ever recharge via the app. Airtel doesn't support app transaction failure yet.

I facing very poor signal, dropped calls and slow internet.
I am airtel 4G but internet speed does exceed 100KBps.
I face dropped calls regularly.
The signal Strength fluctuates between -105 dbm to -120dbm
Everyone faces these problems in my village
Please fix network problem in my village

Hello,

I have been using Airtel SIM card from past 8-9 years. Initially it was on postpaid until 2016, and prepaid after that. I have moved to USA for my education. In order to use all of my banking, insurance, PF (and numerous others) I have to use Indian mobile number to get OTPs.

So I have been recharging the number every month to keep it active and occasionally make a call too. They have blocked my SIM card last week, when I emailed they said its due to " to documents submitted by you, does not match with the details in our system Documents."

However I had submitted valid documents while getting the service activate initially and also while converting to prepaid. I clearly remember submitting passport copy.
After so many years they block my number stating such reason which doesnt seem to be true. I am not getting any response when asked what document are they talking about. All I get are canned responses. The email mentions that I have to visit Airtel store physically with documents .

Per TRAI rules and regulations my details were verified and SIM was activated only after that. So now all of sudden there cant be a change in it.

Due to COVID-19 pandemic there are travel restrictions and besides I can not just travel to India spending lakhs of money just for this sake which was already done per the rules and regulations .

I am asking them to reactivate my SIM card but have not any response towards it, I get the canned response.
The reason they are giving seems preposturous if not clearly mentioned.

I want to retain my services, even logging into email would not be possible if it remains blocked.