Claimed

Airtel Complaints & Reviews

2.1
Updated: Apr 22, 2026
Complaints 54798
Resolved
21980
Unresolved
32818
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 298

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ammuzzz
Aug 15, 2020
Report
Copy

Iam not having the network for the past 8- 10 day's for the second time. I request u to fix the issue as soon as possible as iam having only one sim card and all my works are pending due to this and also request to compensate the lost data of these many days. Iam attaching the location name and number with this. Hoping that a fare solution will be taken soon or else i have to move further by porting.
Location-https://goo.gl/maps/Tr7wZKXc6bpSESfV9
Name - amrutha r
Num - [protected]
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rila Khairun S
    Aug 15, 2020
    Report
    Copy

    Hi,

    Yesterday i received the message from airtel that i port request is approved and by11.20 pm my number will be ported.

    But at 11.20 pm my old sim stopped working and my when i inserted my new sim i am getting message "mobile network not available", now currently my both sim are not working.

    My alternative number recieved the televarification code, but im not even able to call 59059 for activation!!!

    I have my online exams on monday the 17th august 2020. Without my sim how am i supposed to write exam??? This is sooo frustrating that im wasting my due to this problem instead of studying!!!

    Pls somehow help me out!

    My alternative no. [protected]
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Apurv Bagul
      from Pune, Maharashtra
      Aug 15, 2020
      Report
      Copy

      Address: Pune

      Dear sir,

      I am apurv bagul mob no. [protected] 4g.

      When i am taken recharge prepaid 400 rs balance, recharge unlimited pack service and internet)_after next day my balance done zero.
      Automatic cutting my balance, and internet network getting only night not only in the day
      If will start unused services, please stop all unused services, return my balance. Unlimited service
      Please help me, sir.


      Why are you cutting my balance. Why are you starting unused service without informing me?

      Thanks with regards
      Apurv banjul
      [protected]
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        I
        Isha Dhawan
        Aug 14, 2020
        Report
        Copy

        Hello sir!
        I'm a consumer of airtel dth connection having customer id:[protected]-001.. We're facing the issue related to the service like basic channels that provides entertainment and news like star plus, z tv, etc. Are not working since past month.. Some channels are showing black screen and a crackling sound is heard while viewing some channels.

        Requesting you to do the necessary action to avail the services without any further delay.
        Thank you.
        Sh. Gurcharan pal dhawan
        Contact no:[protected]
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Dhanraj Ohol
          Aug 14, 2020
          Report
          Copy

          Airtel aap and airtel services are the worst i have ever experienced no internal network no proper voice calling network cant even get 2g network easily. Facing too much problem for the network i would suggest no one should use airtel now onwords. They are just creating fake publicity and marketing campaign which are promising fake services. Rest all this they even dare to xharge customers for late payment but they dont want to give customers the promised service which they are get paid in adv
          Airtel customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Rahul Tohake
            Aug 14, 2020
            Report
            Copy

            I had register complaint about inconvenience of dth services provided to me.. There was signal problem from more than last 6 months & after complaint they only said they will resolve the problem but didn't work on it..
            I am facing more problems & due to these problems i lost my recharge amount wasted.. I want my all problems solved & refund my amount or increase my recharge validity for at least 3-4 months asap..
            I am continuously contacted them from last 4 days but they didn't talk me on call & gave me some nonsense reasons..
            I want all problems solved within 24 hrs..
            Airtel customer support has been notified about the posted complaint.
            Airtel DTH I'd - [protected]
            Rahul Tohake - [protected]
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Ratandeep_0
              Aug 14, 2020
              Report
              Copy

              Address: Village -Chandpur, Itaunja, Lucknow

              The airtel internet service do ot work at my home but they are working well in other areas of my village chanpur itaunja, lucknow. I don't know what to do in such a case because the internet gets dropped as soon as i enter my home. Please provide necessary guidance.
              Airtel customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                ajay kumar
                from Barauli, Bihar
                Aug 14, 2020
                Report
                Copy

                Address: Kargaina, Police Chowki, Etaua Road, Atalpuram Colony, Near IFFCO Park

                Hello sir,

                I own a prepaid sim no, [protected] for the last 10 years (Around) and i remember to have furnished all relevant documents of my identity on procurement of this sim at the time of purchase when i was residing in assam, digboi while rendering my service.

                In 2015, i got retired and shifted to my native place bareilly, uttar pradesh and then i port it into uttar pradesh circle by providing again the all relevant documents to my nearest airtel office.

                Now the problem is that my sim got disabled for the last 20 days and when i visited the airtel office they couldn't tell me the valid reason for disabling my sim services. On insisting and enquired several times, they said there is some mismatch in the identity details, some details are matching with my id and some are present with other person names.

                So, here i want to know when i handed over all genuine and correct documents of my identity to the airtel staff every time then how come this huge mistake happen and why now i am being suffered for the irresponsible behavior of the airtel staff.

                After getting no valid response from the airtel office here, i am now writing you to inform the whole matter because as you know the sim was with me for last many years and i am a loyal customer of airtel even my family all have the airtel service only, for t. V airtel digital tv as well.

                So, i would request you to kindly look into the issue and re-enable my sim services as soon as possible. As you know all my banking and pension things are linked with this sim so you can imagine what sort of inconvenience i am going through these many days.

                Details:
                Name: mr. Budhpal kumar
                Sim no. [protected]

                Thank you,
                Airtel customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Aug 14, 2020
                  Report
                  Copy

                  Address: Banglaore

                  Dear airtel,

                  I have raised a request to shift my existing broadband connection while relocating but, airtel is not available in my near home area. So, i payed the outstanding amount to get this connection disconnected on 12 mar-2020. But still, i am unable to get the connection disconnected because app /the airtel stores and customer care center always say there is a problem in updating the amount in airtel system and once cleared the connection will be disconnected properly. I have payed little penies more than my outstanding as on 13th mar-2020. Then no calls or visits to airtel store due to covid-19 lock down. After that i get a call from airtel or i call them, the airtel guys say they shall come back to me in 24-48 hours but still no go on it.
                  But in meantime, i get calls from some guys claiming themself as airtel recovery team, they use abuse language and ask me to pay the money now or else face the court case.
                  Today, gone again back to airtel and asked what is happening. They now say it is too late today anything on my bill case. They also say even though airtel is not able to keep up to the expectation saying finding a resolution, they now say sorry for that and i have to pay the amount even though they accept the delay is from airtel.

                  Mar-12th sr-31-[protected]
                  Airtel customer support has been notified about the posted complaint.
                  Aug 15, 2020
                  Updated by [email protected]
                  Airtel Connection — Regarding cancellation of my Airtel Broadband connection:

                  <nuthakki.[protected]@gmail.com>
                  Sun, Mar 15, 11:21 AM
                  to 121

                  Dear airtel,

                  As relocation cannot be addressed at my new home, I was asked to unscribe or remove my landline/dsl from home.

                  When trying to do the same, I get a message saying I'm due to airtel. Paid 2300+ on 12-mar as per the due amount message and customer care informed to unsubscribe after 24 hrs as it takes time for systems to update.
                  Tried on 13-mar and I was to pay 1920/- again and I paid as well.
                  Today trying to unsubscribe, I get the same message but the amount is 2300+ again and customer care say I have paid cleared all dues from end but still the account is saying I am due.
                  This is irritating me. For 1899/- home package, in total around 4500+/- I paid and still looking to loot me more.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sake Prasad
                    Aug 14, 2020
                    Report
                    Copy

                    Address: ymca building kasturiba rd

                    Dear sir/madam
                    This is sake prasad from mathikere bangalore i was joined in bharathi airtel as a network executive in 17th jan 2011 and 2years i continued
                    There so pl i need to withdraw my pf (Hr/ggn/10693/34695)

                    Thanks and regards
                    Sake prasad
                    [protected]
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sake Prasad
                      Aug 14, 2020
                      Report
                      Copy

                      Dear sir/madam
                      This is sake prasad from mathikere bangalir i have joined in bharathi airtel 17th jan 2011 & quite the job in 2013 pl help me to withdraw my pf

                      Thanks
                      And regards
                      Sake prasad
                      ([protected])
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Kushnoor
                        from Bidar, Karnataka
                        Aug 14, 2020
                        Report
                        Copy

                        Address: Mumbai

                        Hi
                        I have a prepaid airtel connection with number: [protected].

                        I have recently recharged this connection with rs 588.00 on 9th august, 2020. However, my outgoing calls were barred even after that. I recharged again on 12th august, 2020 with the same amount and now my balance is reflecting rs 23.00.

                        I'm confused and unable to understand the issue.
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Venugopal Sivarama
                          Aug 13, 2020
                          Report
                          Copy

                          Address: C 305, Sai Krupa Heera Apts, C V Raman Nagar,Bangalore

                          At bangalore mathikere airtel office, i asked them to add simple airtel iago, in my phone, they added """"airtel gold""and they told""no charges are there for this"""airtel gold,

                          Pl confirm.

                          Thanks.

                          Regards,

                          S venugopal
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Aartis11
                            Aug 13, 2020
                            Report
                            Copy

                            Hi,
                            I have taken new fibernet connection on 6th august, but installation is not possible because airtel don't have connectivity in my area, i paid 2828/- that is 3 month advance amount.
                            I want to raise request for refund.
                            Please help me with this.
                            Attaching screenshot for reference.

                            Connection on name of: aarti
                            Registered number: [protected]
                            Caf no. : [protected]
                            Transaction no:[protected]
                            Email: aarti. [protected]@gmail.com

                            Regards
                            Aarti samadhiya
                            [protected]
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              nareshyyy
                              Aug 13, 2020
                              Report
                              Copy

                              Address: Tirupathi

                              Am facing call drops after receiving/ dialling, it will cut automatically after receiving or lifting.

                              Also signal is very poor and not able to use properly.
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Pramod0591
                                Aug 13, 2020
                                Resolved
                                Report
                                Copy
                                Resolved

                                एयरटेल डीटीएच से मेरे पास फोन आया और कहा गया कि आप को 798 के रिचार्ज में 6 माह के लिए स star, zee, sony, and sport, muzic and kids challel सभी दिखाएं जायेगे और रिचार्ज होने के बाद मेरे से बोला जा रहा है के आप के पैक में यह चैनल नहीं है इसके लिए आप को अलग से रिचार्ज करवाना पड़ेगा और अब फोन लगाने पर फोन भी नहीं लग रहा है मेरे डीटीएच के सभी चैनल बन्द कर दिए गए है में चाहता हूं के ऐसे झूट बोल के ग्राहकों को गलत जानकारी दे के रिचार्ज करवाने और उसको जो बोला गया है पूरा ना करने के खिलाफ एयरटेल कम्पनी के खिलाफ धोका धड़ी का केस किया जाए और ग्राहकों को परेशानी से बचाया जाए
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Customer I'd Airtel dth 3025181510 Mobile no 8770845846
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Bidyut Brahma
                                  Aug 13, 2020
                                  Report
                                  Copy

                                  Today (13/08/20) at 1430 hrs i am trying to recharge rs 40/- to my airtel number, money has been deducted from my bank account but recharge not done by airtel thanks app. Pl refund my amount
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Musumusuhasi
                                    Aug 13, 2020
                                    Report
                                    Copy

                                    Amount recharged is debited from my bank account on 13.08.2020 but recharge is not yet done..i did not receive any message confirming recharge of Rs 399.
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      F
                                      FUN LAUGH ANAND
                                      Aug 13, 2020
                                      Report
                                      Copy

                                      Please deactivate Airtel Winners Zone
                                      My AIRTEL Number- [protected]
                                      Airtel customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        Road Trips
                                        Aug 13, 2020
                                        Report
                                        Copy

                                        One random morning after a restart my Airtel sim stopped working. I am outside the country and for last 7months it was working fine (as I was regularly recharging it :| ).

                                        I hadn't changed anything in the phone and randomly it stopped working.

                                        Phone displays message - "SIM 2 not allowed". And network status shows as No Service.

                                        I have tried reaching out to them via email to [protected]@airtel.com, but they have a automated response activated on it that says to call 121. How can I call Airtel's customer line when 1. I am outside the country and 2. The sim card itself is not working.

                                        Their application or website has no direct mention of customer support details. They will make customer go in loops talking to automated answering systems or FAQs, which never results in an issue resolution.

                                        Now all my crucial messages are blocked.

                                        Kindly help.
                                        Airtel customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit