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Updated: Nov 11, 2025
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T
tyagi2900
from Noida, Uttar Pradesh
Aug 4, 2020
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It has been 3 days & my DTH is showing error code 6 even after doing multiple recharge.
Your customer support is pathetic we have to explain same thing to everyone who call even after multiple complaints & provide same solution to open this channel give this number bla bla bla same foolish process all the time
But no solution done yet & even you close query’s by yourself without resolving the same.
You guys really have most poor DHR service i am
Happy with your mobile & fibre service but now i just hate you guys due to this DTH service jus want to change everything.
+1 photos
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    T
    Thakshina
    from Chennai, Tamil Nadu
    Aug 4, 2020
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    Resolved

    Hi airtel team,

    Today (04 august) i've recharged the unlimited pack (Rs 598/-) for the wrong mobile number hence raised a service request (Rwrrv[protected]) in airtel for reversing the recharged money back to my hdfc bank. So, please process the request and update it as soon as possible.

    Thanks!
    May 16, 2023
    Complaint marked as Resolved 
    Received recharge money back to the bank account.
    Airtel customer support has been notified about the posted complaint.
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      Y
      Yamini Manchala
      Aug 4, 2020
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      Address: Mahadevapura, Bangalore

      I used to have airtel prepaid connection. Due to work from home, i converted to postpaid. They are charging heavily for postpaid plans. But the internet connection is very poor.
      I already raised complaint twice with airtel. The issue is still not resolved.

      I wanted to know is this intentionally they are giving poor connection for daily 2, 3hours
      Airtel customer support has been notified about the posted complaint.
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        A
        ajaygautam87
        Aug 4, 2020
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        Address: Village Manwana PO Khudla Tehsil Sarkaghat District Mandi HP

        My airtel wallet blocked and if i try to reset my mpin it always saying "mpin reset window closed please try after 24 hours". If i dial 400 number, it is saying "your airtel account blocked please try *400# to reset the mpin". *400# is not giving me any luck. Even airtel guys at service centre are helpless.
        I dropped mail to [protected]@airtelmoney.com.. But no reply as of now. What a hell is this. This is very irritating me. I feel, i did a big mistake by doing transactions through airtel wallet. I need money in my wallet for other transactions. Please resolve my issue asap.
        Airtel customer support has been notified about the posted complaint.
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          P
          PradiptaSahoo
          Aug 4, 2020
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          04/08/2020
          Sir i cannot use my internet since 15-20 days.in airtel thanks app, when we diagnose this thing. Without internet it does not work. And while connecting to wi-fi, it shows an error occured [connected to wifi]. And if wifi disconnected, it shows an error occured retry. Sir neither i can i find any option to contact customer care. Nor your 121 no. Is helping. Really from many days not a single data is consumed from my acc.. My family uses airtel, they can use data but y can't i???
          Ph no. [protected]

          Please do something
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            A
            ANIKET SHAKYA VIDEO AS
            Aug 4, 2020
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            Address: Nagla chand mamanhimmatpur

            My airtel payments bank account block ho gaya unblock karna hai ac no [protected]
            Shivendra kumar
            +1 photos
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              R
              Rehana Lateef
              Aug 4, 2020
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              Hi,

              I have ported my number from vodafone to airtel however unable to reach the number 59095 for televerification. Everytime i am contacting it is disconnecting everytime.
              Please help urgently.

              Regards,
              Tauheed khan
              Airtel customer support has been notified about the posted complaint.
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                B
                balrajsingh2131
                Aug 4, 2020
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                I got my number ported to airtel but not able to activate the airtel sim as i am not able to call 59050, single are ahowing but call is getting failed

                Number:[protected]
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                  S
                  sanjeevani bhandari
                  Aug 3, 2020
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                  My airtel thanks offer of shaw academy is not activating despite being a member of gold membership. Whenever i claim the offer, it asked a create account process, but after the first step of creating account, its not redirected to step 2, after clicking continue its does not go into the next page but gets refreshed in same page. I have been doing this for 3 months, but not able to claim the offer, if this thing keep on happening, then i might think of changing the sim. Thank you, hope you work in my direction.
                  Airtel customer support has been notified about the posted complaint.
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                    R
                    rpaturni
                    Aug 3, 2020
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                    Broadband shift connection

                    I requested a shift in location of my airtel broadband connection (Within in the city - bangalore) in the month of may (Request was made before the end of the billing period). Airtel's website mentioned that connection will be shifted in 5 days. Airtel did not # the connection in 5 days even after requesting multiple times. Instead airtel asked me to cancel the connection (After the new billing period has started). I canceled the connection...
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                    A
                    Azmina Merchant
                    Aug 3, 2020
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                    I had recharged my number [protected] on 30th july, for 379rs plan using airtel app
                    Transition id [protected],
                    But my recharge want done and my money was deducted.
                    Credit my recharge or refund my money back to my account asap.
                    Resolve this issue asap
                    Below i have also attached the screenshot of the message received.
                    +1 photos
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      SwapnilShivalkar828
                      Aug 3, 2020
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                      Respected airtel trai department

                      This is my bharti airtel prepaid number
                      [protected]

                      This is my lattitude and longitude
                      19.45497 and longitude 76.21186

                      Address
                      Room 34 ashti village parthur ashti road, shrishti tanda, jalna district maharashtra 431501

                      Complaint number
                      C4gsp[protected]

                      No resolution from airtel esclation department and airtel trai department and also airtel ombudsman department

                      Plz help and send network team at my location complaint had taken but no resolution after that
                      Airtel customer support has been notified about the posted complaint.
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                        P
                        Pinky panther
                        Aug 3, 2020
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                        Airtel,
                        Kindly reactivate my phone number ([protected]). I was not able to use the number for few months because of some private reasons. This number is linked to all my accounts. I urge you to reactivate the service as soon as possible. Thank you
                        Airtel customer support has been notified about the posted complaint.
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                          3
                          321kamal123
                          Aug 3, 2020
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                          Due to this pandemic situation of covid-19, airtel support not helping me and instead of it they make in mental harassment situation by calling me to karnataka to come and verify my address. It is just for a day such harassment even after that i simply called that verification guy and asked him what is the matter then he said sir we are third party verification you can send any friend also by confirming with third part i am able to verify myself. If i am not good person and my verification is false then how airtel provided me their sim and make to use for long time. Now at the time of closing they irritating me alot. Kindly do the needful asap.
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            Shubham9644
                            Aug 3, 2020
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                            Hey! My name is shubham my airtel mobile number is [protected], today i did the recharge 0f 48 rupee, it shows transaction failed but my amount deducted.
                            Yesterday same thing happens, i add 200 rupees in airtel wallet, the transaction is successful but no money added in my airtel wallet

                            48 rupeess transaction upi id[protected]
                            200 rupeess transaction id - p2008022023170001762596
                            +2 photos
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                              H
                              Harmesh222
                              from Bathinda, Punjab
                              Aug 3, 2020
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                              My online recharge of rs. 149.0 for airtel number [protected] via transaction id[protected] got failed. Please refund my amount
                              The money deducted from my account.
                              +1 photos
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                                S
                                Saumyasachan
                                Aug 3, 2020
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                                Website: [email protected]

                                I have done recharge on wrong airtel number using paytm app. I request you to please refund my money. Below is the whole information about the recharge.
                                Wrong number : [protected]
                                Correct number : [protected]
                                Operator reference number : [protected]
                                Paytm order number : [protected]
                                Amount : 129
                                Date and time : 02/07/2020 & 08:59:46 pm
                                Bank : state bank of india
                                +2 photos
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                                  A
                                  AmolShindej
                                  from Mumbai, Maharashtra
                                  Aug 3, 2020
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                                  Respected airtel trai department

                                  This is my bharti airtel prepaid number
                                  [protected]

                                  This is my lattitude and longitude
                                  19.45497 and longitude 76.21186

                                  Address
                                  Room 34 ashti village parthur ashti road, shrishti tanda, jalna district maharashtra 431501

                                  Complaint number
                                  C4gsp[protected]

                                  No resolution from airtel esclation department and airtel trai department and also airtel ombudsman department

                                  Plz help and send network team at my location complaint had taken but no resolution after that
                                  Airtel customer support has been notified about the posted complaint.
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                                    S
                                    SachinSalve838
                                    Aug 2, 2020
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                                    Respected airtel trai department

                                    This is my bharti airtel prepaid number
                                    [protected]

                                    This is my lattitude and longitude
                                    19.45497 and longitude 76.21186

                                    Address
                                    Room 34 ashti village parthur ashti road, shrishti tanda, jalna district maharashtra 431501

                                    Complaint number
                                    C4gsp[protected]

                                    No resolution from airtel esclation department and airtel trai department and also airtel ombudsman department

                                    Plz help and send network team at my location complaint had taken but no resolution after that
                                    Airtel customer support has been notified about the posted complaint.
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                                      S
                                      Sanchari Samanta Sengupta
                                      Aug 2, 2020
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                                      I have been using airtel sim since long. Now i v purchased samsung m01 and tried to insert sim. But that airtel sum is not detecting, however sim is showing on.
                                      Strangely it is absolutely fine working on other samsung mobiles.
                                      Kindly resolve asap.
                                      Airtel customer support has been notified about the posted complaint.
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