Airtel Complaints & Reviews

During the recharge unfortunately i cancelled the transaction but the money got debited from my account. It happened two times. First transaction of rs 45 and second of rs 698. Please help me with this so that i will be refunded.

My email id [protected]@gmail.com

It has been more than a year that i am using airtel postpaid. But recently my postpaid sim just stopped working out of nowhere. The sim shows no network. I tried putting it in many different phones but same result whereas my prepaid sim works just fine. I am not able to reach to the customer care. Whenever i call them an automated robot registers the complaint. My complaint is registered since a month but no resolution yet. I am posting 2.1k each month without using anything. When i visited a nearby store they said that they couldn't do anything.

I think from company beginning airtel provide best network but now around 4 years in my village there is no network at all no any telecom company provide any network i think we are not indian any more.

Dear sir
Mera airtel payment bank wallet account closed permanently ek hi naam se do-do account open huye he usme se ek ko permanently closed kiya jayde wallet account number [protected]

Thanking you

Regards
Devidas tayde
[protected]
[protected]@gmail.com

Hi, my self vikram parte. My phone no [protected]. I want transfer this corporate no to personal name.

Due to covid-19 i am stuck out of mumbai. And here no any airtel galley available to do transfer process..
This is my old no so.

Also i try to reach customer care person but no any option available in airtel thanks app to talk and discussed our problems. Request to you add that option.

So please do the needful. And active my no. I can pay as per my monthly plan. After reaching to mumbai i will transfer this no on my name.

I've ported my no."[protected]" from jio to airtel and i've also inserted new sim but verification call to 59059 is not connecting. Every time i try to call at 59059 it automatically disconnects and also i'm unable to receive incoming calls to my number.

I registered for airtel secure package which provides insurance for mobile of the user. I am apple user and instead of buying insurance from apple, i trusted airtel with my phone insurance. I was a postpaid airtel user back then. After a few months, i changed my connection from postpaid to prepaid and airtel representative didn't tell me of any loss of packages that i had booked if i would change my mobile plan. Also, there was no email or message from airtel that my plan was de-activated because of plan change.
My mobile phone broke down recently and when i reached out to them to claim insurance, they told me that it isn't valid anymore. Due to their lack of customer concern, i will have to bear all the cost of getting the phone repaired myself which i assumed would be covered under insurance. I tried reaching out to customer care but they were not at all helpful. Half of them didnt even know what airtel secure is!

Relationship number: [protected]

I would like my airtel secure service to be reinstantiated. I have been a loyal airtel customer for more than 10 years and that's how they repaid me!

I recharged my airtel number. I even got an sms saying it's recharged. But both incoming and outgoing calls are still blocked.

I've recharged a same pack of 1699 of 1 yr twice on 1/11/2019. So does the pack continues for 2 yrs or can i have the refund?

I feel airtel has quite good network but it has no option of customizing mobile number. This should be available.

Dear airtel team,

I have made payment of inr 2474 for airtel broadband connection 40 mbps 699/month plan to be installed at my home location. Its been 9 days since my payment has been submitted and no one came for the installation. The airtel guy who i contacted for the connection is not receiving my call. My neighbour is already using the same plan which i applied for, what is the reason for not yet installing it at my location.

Poor customer service is not expected.

Name: sanket parmar

Application number: [protected]

Installation address: r 18, sun star complex, opp. Nirrman tower, sola road, ghatlodia, ahmedabad, gujarat - 380061

Contact: [protected]

Date of booking: 29 july 2020

Attached is the screenshot of successful payment and transaction id from airtel.

Please have it installed as soon as possible.

This is to bring into your notice that i have applied for airtel fibernet connection on 12th of july, 2020 in gorakhpur, uttar pradesh. After waiting for a week, i called mr amit sahu ([protected]) who is the area manager told me it will be delayed and connection will be done till the 15th of august.
As a working professional, i needed a fibernet connection on an immediate basis, therefore i requested them to refund my amount back into my bank account.
It's been more than 20 days still i haven't receive my refund amount and they are again asking me to wait for another 8 days.

Is this the way, customer should be treated? Firstly, you are not providing us with the fibernet service at the earliest and secondly when we try to opt-out and ask for refund they ask us to for more 20 days to wait.

Kindly look into the matter as i want my money back asap. Please refer to the attachment for your reference.

Caf number: [removed]
Phone number: [removed]

I'm confused on some points regarding airtel xstream. Could you please clarify the following questions.
1. I have an airtel dth setup box, which is in active state with 0 balance. Is that possible to use airtel xstream without active dth setup box?
2. Does it cost anything other than airtel xstream box? Kind of yearly/monthly bills?

It would be great if you clarify me on this questions as i already tried to contact your customer care service, which i got confused somehow.

I have been using Airtel services since 2011. However, since the last one and half year, I'm unable to use 4G services on my phone. Even though the signal shows up as 4G, I'm not being able to even perform a google search, let alone watching videos and surfing internet. I have raised multiple complaints with the customer care but to no avail. I'm paying for my internet charges which completely goes down the drain. I want a refund for my recharges or better services.

I was using airtel mobile app for recharge. When i requested for recharge to be done the transaction failed but money got deducted from my gpay account. I got the message from company that i will get the refund but it has not been refunded yet.

RESPECTED AIRTEL HIGHER AUTHORITIES DEPARTMENT

This is my Bharti Airtel Number
[protected]

This is my Lattitude and Longitude
19.52053 and 76.20869

Address of Network Coverage
Room 94 B Parthur near Shankar Mandir Pandurpur Express Road, Parthur Jalna District Maharashtra 431501

I had esclated complaint to higher authorities of Airtel .. after that team had visited Airtel RF Team [protected] they had checked and told us we don't have nearest site to expand and boost the network do we are planning new site on our location i[censored] interested to willing to give u r land then will send all details for planning team for network Tower installation

Second Survey in that they told we sanctioned u r land and it is final all procedure they had taken Photo from us Of our Land and after that no response from them

NEW SITE SANCTIONED AND APPROVED ON MY LAND WAITING FOR FINAL PROCEDURE FROM AIRTEL NETWORK TEAM

Many Complaint Daily we Are Sending Mail to airtel.[protected]@airtel.com to 121 Department not any one is hearing and lisiting out Complaint

In Airtel Advertising Campaign Airtel is Challenging Okhala Speed but after intimating Of Airtel Network Coverage Problem and Giving Land Also For Network Tower No Response From Airtel For this small issue I should not knocked the Door Of Sunil Bharti Mittal Sir and Rakesh Bharti Mittal Sir and Gopal Vittal Sir

Please If team is not interested to Resolve me then tell me I will not disturbed u r Department For Further Investigation I will Esclate this issue to Gopal.[protected]@in.airtel.com Gopal Vital Sir and Will tell them Team is Not Helping me after intimating them many times So please Arrange Vigilance Team Of Airtel For our Network Coverage issue

My Allternate Number
[protected]

Respected higher authorities of airtel department

My name is chagan gaikwad

This is my airtel number
[protected]

Lattitude and longitude
19.71122
75.99468

Address
Room 36 pimplegaon mali, jalna district maharashtra 431207

This is jalna airtel officer
[protected]
Who had approved new site for tower installation on our land and taken all photo of our land and lat and long of our area and send the report to planning department of airtel we requesting to airtel higher authorities to involve on our resolution

Rf team had told me that u don't go anywhere as we had came to u r location directly when company had told us to visit same legal team will come for paper o[censored] r tower installation u have to wait

Sir belive me from 1 month i had not gone to job waiting for legal team for paper... Once paper work will done i will be out of free from this procedure but still no response from rf team sir plz send the team and inform them in urgent basis... We are totally frusted due to no network at all

I m requesting many department but no one is hearing my complaint
Specially [protected]@airtel.com

I had esclated this concern to all airtel director of company
Kimsuka narasimhan, sock koong chua, gopal vittal, sunil bharti mittal, shishir priyadarshi, tan yong choo, dinesh kumar mittal, manish santoshkumar kejriwal, rakesh bharti mittal

Allternate number
[protected]

My prepaid airtel mobile number is [protected] and today i recharged rs 49 online through debit of my sb account with icici bank. But so far the credit is not accounted by airtel. Kindly take up with them to effect the credit.

RESPECTED AIRTEL HIGHER AUTHORITIES DEPARTMENT

This is my Bharti Airtel Number
[protected]

This is my Lattitude and Longitude
19.52053 and 76.20869

Address of Network Coverage
Room 94 B Parthur near Shankar Mandir Pandurpur Express Road, Parthur Jalna District Maharashtra 431501

I had esclated complaint to higher authorities of Airtel .. after that team had visited Airtel RF Team [protected] they had checked and told us we don't have nearest site to expand and boost the network do we are planning new site on our location i[censored] interested to willing to give u r land then will send all details for planning team for network Tower installation

Second Survey in that they told we sanctioned u r land and it is final all procedure they had taken Photo from us Of our Land and after that no response from them

NEW SITE SANCTIONED AND APPROVED ON MY LAND WAITING FOR FINAL PROCEDURE FROM AIRTEL NETWORK TEAM

Many Complaint Daily we Are Sending Mail to airtel.[protected]@airtel.com to 121 Department not any one is hearing and lisiting out Complaint

In Airtel Advertising Campaign Airtel is Challenging Okhala Speed but after intimating Of Airtel Network Coverage Problem and Giving Land Also For Network Tower No Response From Airtel For this small issue I should not knocked the Door Of Sunil Bharti Mittal Sir and Rakesh Bharti Mittal Sir and Gopal Vittal Sir

Please If team is not interested to Resolve me then tell me I will not disturbed u r Department For Further Investigation I will Esclate this issue to Gopal.[protected]@in.airtel.com Gopal Vital Sir and Will tell them Team is Not Helping me after intimating them many times So please Arrange Vigilance Team Of Airtel For our Network Coverage issue

My Allternate Number
[protected]

Respected Airtel Direct Esclation Team

My Name is Bhaskar Gaikwad

This is my Mobile Number
[protected]

Lattitude and Longitude
19.56923 and 76.04114

Network Complaint Address
Room 12 Devdi Hadgaon Village, District Jalna Maharashtra 431209

COMPLAINT NUMBER FROM AIRTEL
CAPPL[protected]

From last 5 years we are Facing Huge Network Problem in our Room and Area ..both indoor and Outdoor Network is totally Disappeared we are using Operator Connection but not getting the service

Every month we are recharging the plan but not getting the Call Facilities and Data Facilities..many problem we are facing

Can't communicate with family members relatives ...even in Emergency we can't call ambulance, Doctor and Hospital To do the Treatment on time due to No Network

It is humble request to Higher Authorities of Complaint Department..Plz Registered the Complaint of Network Coverage and Send the Network Team and RF TEAM Engineer to Resolve the issue and

If Engineer Required New Tower For Installation I m Willing to give my Land For Network Tower Installation with all the necessary Permission Required Network Team

Allternate Number
[protected]