Airtel Complaints & Reviews

My data quota ended when it was supposed to be unlimited now from 300 mbps to roughly 1 mbps now think i am going to go with hathway and remove this airtel xtreme fibre

I haven't been able to stream vids for the last 7days as my cellular data is working very very slow. Please fix this as soon as possible

I have been facing this issue for the last 5 days. The cellular data speed is very slow . I haven't not being able to stream videos. It's frustrating. Please this issue as soon as possible

I am hereby writing this as the mentioned phone # ([protected]) is turned off.

It was ported from Vodafone Postpaid to Airtel Postpaid. And then to Airtel Prepaid.

Reason of Turn Off: Non-Payment of bill as the number was ported to Airtel from Vodafone. (Note: This bill was already paid on 19th of September, attached)

As you see it has already been 1.5 months but there is no response from Airtel or Vodafone in terms of reactivation of the number.

Coming to Airtel - Shivranjani Branch, it's been more than a week that they are waiting for an email to confirm something, not sure what. And already visited the store thrice still no luck. Also, they are confirming that we shall get the number from Airtel only then where is the delay.

We are not asking for anything that is not ours. And Airtel made false promises.

This is really frustrating and a waste of time.

Looking forward to hearing from you.

I have been trying to change over my plan to family plan with 4 mob no. despite best efforts only 3 mobile numbers have been included. Local office at Jaipur is very bad in responding and helping.
I thought Airtel had good support and services, but experience till now have been bad.
i am being forced to move out of airtel plan due to bad service provided by jaipur marketing team.
regards,
kamlesh
[protected]

Recently my brother died and his prepaid airtel sim is with one of our relatives, it was misused by accessing all his information of gmail and other relative accounts, please let us know how to block the sim and transfer the account on my fathers name

Today on 1st Nov 2020, my airtel sim stopped working suddenly without no reason. I tried switching on/off the phone several times but no use. I even used every possible way to get my network detected again but still nothing. I tried reaching airtel through airtel app but they told me that the problem is because the volte setting is off and that I should turned it on so as to use my sim again. Nothing again. Ultimately I switched the handset to check the fault and found that the sim could not be detected on my other handset too. Giving the conclusion that the culprit was the sim itself wasting my precious time the whole time. And therefore I would like to ask airtel the reason why it happened? What was my fault? I had never touched the sim tray and therefore the damage caused by improper sim insertion is ruled out. I even had reset my phone to factory setting. So airtel now I would like to ask one question. Why❓and do I have to again spend money on a duplicate sim for no fault of mine?

Racharge kara par balance aaya hi nahi.na sim par SMS aaya

I spend the amount of ₹448 for recharge and money is also debited from my account but no message about recharge is sent on my phone, how will i do it?

Hi,

I had tried to recharge my Airtel number twice in the Airtel Thanks app but both the attempts had failed while the amount for both the recharges were debited from my account. I still have not received a refund even a month after the transactions.
Kindly resolve this issue.

Regards,
David

I have been a loyal Airtel customer for the last 20 years and my entire family is availing Airtel services. I had purchased the Airtel XStream box (ACCOUNT [protected]) on 3rd October.

The Airtel site explicitly does not mention that the XStream box OTT service cannot be used independently without charging the account . Also the limitation was not advertent during any of the later communications.

As a customer I should be allowed to take an informed decision. I should have a choice to pay for the services I wish to use. The airtel box cannot be used to watch OTT over wi-fi without charging. If I have Amazon services I should be able to watch Amazon independent of being forced to make a payment for TV services.

This limitation jeopardizes my freedom of choice.

On account of this transaction I am feeling cheated and deprived of my privilege to take an informed decision.

Ever since 10th October I have been requesting the Airtel to return the Airtel Xstream box and refund INR2249.

The Airtel is using their big stature to use one sided policies to force a service that does not meet my requirements.

I am extremely aggrieved.

Airtel is not allowing to update the email id for my prepaid number as i have to do eSIM for my physical sim

Recharged 598 through airtel thanks app availed cash back 40 from airtel money and paid 558 through paytm.. Transaction was successful and the money got deducted from the bank account but the recharge was not reflecting
Upi reference no :[protected]

I have been using my mobile number [protected] for past 7 years plus. I recently was out of station. My number was showed inactive and I could not go to store to activate it again due to covid, from my friends i came to know my number is allocated to some one else. My point is how come in this much short duration you can allocate my number to some one else? This number is update in all my bank accounts, demat, pan detail, aadhaar account. My privacy is at risk as all the sms (Verification code, otp, urn) still goes to this number and i am fully prone to fraud as well because of exposed information. How irresponsibly my number was allocated to some one else. After this long service i did not expect airtel to act so irresponsible which put mt at very high risk. Kindly take this matter urgently and give me chance to re activate my number. Thanks & regards,

Eshita Nimje
[protected]

Mera Airtel broadband number[protected] he jo lockdown lagane ke bad se abhi tak use nahi hua he. Mere ki Airtel broadband bill payment ka bar bar call aa raha rha tha ki Apka bill amount due 3702 he jisko waiver kar diya he 1000 rs. Aap 1000 rs payment kar do baki amount waiver ho jayega mene 23 September ko 1000 payment kar diya he phir bhi mera baki amount due aa raha he. Mene kitni bar customer care me bhi call kiya par kuch bhi reply nahi aa raha he plz help

I done recharge of 598 on my number,

as mentioned by t&c payment should be made through wallet,

I followed all the instructions but didn't received any cashback ( cashback amount which should be credited to my wallet is 40 Rs.)

See below screenshots for reference.

I need my last month call history since I accidentally deleted the number which was very important for me.so I request you to kindly send me my last month call history.

I want to get eprebill of my Airtel prepaid no. On my email id. Please provide this

Dropped note to [protected]@airtel.com for changing my address both permanent and residence in airtel. In app showing my wrong address. Kindly help me out as already my email id linked with the account. Calling 121didnt have option for address change.

I HAVE FIX/BROADBAND LINE broadband ID [protected]_mh fixline NO.[protected] COSTUMER ID NO [protected]. I WANT TO CHANGE MY EMAIL ID WHICH IS [protected]@gmail.com instead of
[protected]@yahoo.co.in. so that I can receive my ebill. I have tried to change several time from my login airtel account but it was not been changed