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Airtel Complaints & Reviews

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Updated: Sep 19, 2026
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Airtel reviews & complaints page 304

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A
Ashwini ammu
Nov 1, 2020
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Airtel is not allowing to update the email id for my prepaid number as i have to do eSIM for my physical sim
Airtel customer support has been notified about the posted complaint.
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    RAJAGOPALAN BAGAVATHGIRI
    Nov 1, 2020
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    Recharged 598 through airtel thanks app availed cash back 40 from airtel money and paid 558 through paytm.. Transaction was successful and the money got deducted from the bank account but the recharge was not reflecting
    Upi reference no :[protected]
    Nov 2, 2020
    Complaint marked as Resolved 
    Airtel added money to my wallet and i did recharge again
    Airtel customer support has been notified about the posted complaint.
    Nov 01, 2020
    Updated by RAJAGOPALAN BAGAVATHGIRI
    Please find the ipo screenshot..Tried to reach customer care but theres no way to call because of ivr

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      E
      Eshita Nimje
      from Powai, Maharashtra
      Nov 1, 2020
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      Address: Hoshangabad road, Bhopal
      Website: www.airtel.in

      I have been using my mobile number [protected] for past 7 years plus. I recently was out of station. My number was showed inactive and I could not go to store to activate it again due to covid, from my friends i came to know my number is allocated to some one else. My point is how come in this much short duration you can allocate my number to some one else? This number is update in all my bank accounts, demat, pan detail, aadhaar account. My privacy is at risk as all the sms (Verification code, otp, urn) still goes to this number and i am fully prone to fraud as well because of exposed information. How irresponsibly my number was allocated to some one else. After this long service i did not expect airtel to act so irresponsible which put mt at very high risk. Kindly take this matter urgently and give me chance to re activate my number. Thanks & regards,

      Eshita Nimje
      [protected]
      Airtel customer support has been notified about the posted complaint.
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        A
        Nov 1, 2020
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        Address: 88/90 RANJIT SINGH BUILDING GROUND FLOOR OFFICE NO. 1 VITHALWADI KALBADEVI MUMBAI

        Mera Airtel broadband number[protected] he jo lockdown lagane ke bad se abhi tak use nahi hua he. Mere ki Airtel broadband bill payment ka bar bar call aa raha rha tha ki Apka bill amount due 3702 he jisko waiver kar diya he 1000 rs. Aap 1000 rs payment kar do baki amount waiver ho jayega mene 23 September ko 1000 payment kar diya he phir bhi mera baki amount due aa raha he. Mene kitni bar customer care me bhi call kiya par kuch bhi reply nahi aa raha he plz help
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          C
          chetandaulani
          from Powai, Maharashtra
          Nov 1, 2020
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          I done recharge of 598 on my number,

          as mentioned by t&c payment should be made through wallet,

          I followed all the instructions but didn't received any cashback ( cashback amount which should be credited to my wallet is 40 Rs.)

          See below screenshots for reference.
          Nov 7, 2020
          Complaint marked as Resolved 
          Cashback received Thank you consumercomplaint!
          Airtel customer support has been notified about the posted complaint.
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            S
            Sourabh852
            Nov 1, 2020
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            I need my last month call history since I accidentally deleted the number which was very important for me.so I request you to kindly send me my last month call history.
            Airtel customer support has been notified about the posted complaint.
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              D
              Dkfan302
              Oct 31, 2020
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              I want to get eprebill of my Airtel prepaid no. On my email id. Please provide this
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                K
                Kokila Jayasingh
                Oct 31, 2020
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                Address: No.457, Dhanalakshmi Nagar, CTH Road, Sekkadu, Avadi, Chennai 600054

                Dropped note to [protected]@airtel.com for changing my address both permanent and residence in airtel. In app showing my wrong address. Kindly help me out as already my email id linked with the account. Calling 121didnt have option for address change.
                Airtel customer support has been notified about the posted complaint.
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                  G
                  Garden Garments
                  from Mumbai, Maharashtra
                  Oct 31, 2020
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                  I HAVE FIX/BROADBAND LINE broadband ID [protected]_mh fixline NO.[protected] COSTUMER ID NO [protected]. I WANT TO CHANGE MY EMAIL ID WHICH IS [protected]@gmail.com instead of
                  [protected]@yahoo.co.in. so that I can receive my ebill. I have tried to change several time from my login airtel account but it was not been changed
                  Airtel customer support has been notified about the posted complaint.
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                    A
                    Ankush jalshl
                    from Powai, Maharashtra
                    Oct 30, 2020
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                    I wanted to update email Id with my number but they are saying that service is not available due to this i am not able to use esim and it's increasing my problem, I tried to contact on customer care but I they couldn't resolve my issue.
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      Shoaib Hussaini
                      Oct 30, 2020
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                      Address: #27/1, 7th cross, Dasappa Garden, Chamundi Nagar, RT Nagar post Bengaluru - 560032

                      I had requested for a broadband connection for Airtel. A guy visited my place and did all the formalities and a payment link was sent to my number and I had made the payment twice of RS1768. On 21st of october I got a call from airtel in which the executive said that the box is full and further connections cannot be made so, I'll be getting the refund of the amount paid within 48hrs. But, its already 10 days. I dint get the amount credited. I want the refund back into my account.
                      Airtel customer support has been notified about the posted complaint.
                      My phone number is [protected].
                      My Xstream fiber Application number is [protected]. My transaction IDs are, [protected] and [protected]. The amount to be refunded is RS3536.
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                        R
                        Roopa YO
                        Oct 30, 2020
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                        Address: #63,1st cross,7th main,Sushant Nivas, Bhuvaneshwari Nagar, T dasarahalli(P)

                        Worst network, when reached out to customer care about the issue, they didnt provide the correct resolution to the problem. Soon after "ON" the the mobile data its jumping to 3GB every data with out any updates and also auto update in my mobile OFF to say the data consumed for mobile updates.
                        Airtel customer support has been notified about the posted complaint.
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                          R
                          Recreations
                          Oct 30, 2020
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                          Esteemed Sir With due respect that we are the Residents of EA, ED & EC BLOCK, Tagore Garden - 110027. Our neighbour ED-95, Tagore Garden DELHI has installed some MOBILE TOWER on their roof top. The said Building is situated in a densely populated residential area. I suppose According to the Mcd Guidlines no tower can be erected in residential areas . Also as we all know that It Causes very harmful effects on humans living nearby and on the guidelines of Hon’ble Delhi High Court Towers are not allowed at residential areas, It creates many diseases like Cancer, and also affected the infant old people and specially for pregnant women. It’s Radiation is very harmful for all. So please take appropriate action and remove it as early as possible. Thanking you - You’re truly..
                          Airtel customer support has been notified about the posted complaint.
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                            A
                            Asvitha
                            Oct 29, 2020
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                            I am not able to register my email id with my number inorder to get an eSIM activated
                            Airtel customer support has been notified about the posted complaint.
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                              G
                              Govind Prakash Durag
                              Oct 29, 2020
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                              RC SUCCESS.Cust:[protected].Amt:49.00. on[protected] at 08:41PM.CurrBal:1, 030.76 (Pre=1, 030.76, Post=0.00).TxID [protected]. .

                              Please reverse this amount in my wallet. I have been done a wrong recharge on above no.
                              Airtel customer support has been notified about the posted complaint.
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                                M
                                murugantg
                                Oct 29, 2020
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                                I am an NRI and my prepaid Airtel number [protected] is not active in Dubai, UAE. Not receiving SMS. Please fix OR advise what needed to be done. Thanks.
                                Airtel customer support has been notified about the posted complaint.
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                                  S
                                  s050279
                                  Oct 29, 2020
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                                  I did a great mistake that i ported my jio no. to airtel, More than 2 months gone, all my calls gone, all my business gone
                                  Airtel customer support has been notified about the posted complaint.
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                                    Q
                                    qamart
                                    Oct 29, 2020
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                                    Hello,

                                    My name is Qamar Tavawala. i have been a customer with Airtel since 2012.

                                    [protected]_mh

                                    I have been incorrectly charged Rs85 every month for VAS on my broadband. I have never opted for it and I have just realised this charge is on my Bill since more than a year. I have called them last month and raised a complaint again this month and they told me the VAS would be cancelled and also processed a refund last month. This month bill Oct 20 bill has again been charged.

                                    This VAS is for anti virus on 3 devices. when I asked which of my devices were covered, they were not aware, and when asked about how was the consent taken to activate the VAS this too was unable to be answered. I have raised complaint on Twitter, customer service number and emailed them. they have not been able to give any resolution. i have been charged incorrectly since quite a few years. I had opted out of physical bills and was paying through the app. I feel cheated.
                                    Airtel customer support has been notified about the posted complaint.
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                                      D
                                      dineshchidipothu
                                      Oct 29, 2020
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                                      I recharged for 379 rupees pack with a Rs.50 coupon applied to it making the amount Rs. 329. The amount has been deducted from the bank but my mobile number wasn't recharged.

                                      The transaction summary for this in my bank account's statement is as follows

                                      E COM PUR ECOM TX SEQ NO[protected] TERMINAL ID 81800519 DATE (MMDD) 1029 TIME (HHMMSS) 131724
                                      Airtel customer support has been notified about the posted complaint.
                                      To be clear, the recharge was done through the airtel app.
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                                        S
                                        SwagataT
                                        Oct 29, 2020
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                                        My Airtel number got deactivated with no prior notice. Can't contact customer care operator because nowadays it's just full of advertisements and no option can be found to talk to the operator. I use the number in my workplace and I want it to be activated urgently.
                                        Airtel customer support has been notified about the posted complaint.
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