Airtel Complaints & Reviews

Missed Call Alert is not working for more than a Month. 5 times i have complained to Customer Care & . Each time while speaking with Customer Care officer, they commit that problem will be solved within next 48 hrs or their technical people will call me. So far, nothing happend and still i'm facing the same problem.

Plz explain me wats the use of complaint booking?? Will it get solved or not? Or, to whom should i contact?

We have raised complaint on 30th of July stating that we dont have proper network and no access to internet.And more over we have 300 plus gb data left in our account and they are saying through ivr that all my data has been consumed.They are closing the complaint which we raised with out our consent and without solving our problem.And since 2 and half months the same issue is being repeated.please kindly go through my problem and resolve as soon as possible.

I have recharged my number [protected] with rs. 219 at emitra yesterday 26/10/2020 around 1:00PM and at emitra's transation status is success but till now my mobile not got any sms or not able to do any call.

Please help, what i can do.

I am neelam i have purchased a car last year vehicle no. CHO1BZ3081.
I purchased a fastag through AIRTEL, but that was not working, Now i am trying to purchase a new fastag and its showing blacklisted by npci. Its my humble request to you to remove from blacklist. So that i can purchase a new fastag please kindly do the needful.
Regards
Neelam
[protected]@gmail.com

On 27-october-2020 I want to pay my water bill through airtel app. Payment got deducted from my bank, but bill not paid. Reference no.[protected].

I hand applied a airtel fastag from online. And I get a mail also, thy said to pay 1500 in online. That to I did, after that thy said to send RC BOOK COPY AND ID PROOF. i send that also.after tht I got a mail
In few mts u will get a call from my office for conform. Now 3 days happened I not got a call. And fastag also.pls say to contact

I was trying to do one transaction at 26 October, 2020 for my mobile number 96XXXXXX67 mobile number, But without entering M-PIN the transaction is done by Airtel Payment bank. The transaction amount is 612 rupees.
Transaction ID: [protected]
They didn't reply for the same.

Hi,
With Ref to above subject my airtel postpaid sim suddenly stop working from last saturday night without any notice, this sim card number i m using more than 9 years.
As sim stop working so i m not able to do my net banking & other transaction.
so considering valuable customer please help me to resolve same issue as early as possible.

Dear Sir/Madam

We have four connection in our home. We all are facing the connectivity issue for long and we have made close to 50 follow up since we have been having this connection. Only reply we get it we will look into it and no escalation happing and it is still at analyst level without any escalation for resolution. Looking for earliest resolution or we need to get into any other service provider due to very poor and worst network coverage at our home

we need to go to road everytime we need to connect a call. We are really in pathetic situation and at the mercy of airtel for such a service

Regards,
Rajagopalan - [protected]
Ravichandran

My [protected] number ported from jio to airtel.i replace new airtel sim to activate. But it shows emergency calls only even phone reboot.

Dear Sir/Mam,

I am requesting your assistance to de activate my Airtel Broadband connection. I have stopped using the services effective 27th September. The bill has been paid till end of October 2020. I had been trying relentlessly to search for option in the Airtel thanks app and to call your customer service numbers however none seem to work or take me to the option to de activate the services. Request you to please de activate my below mentioned connection asap.

Name : Sushant Sinha
Fixedline Number : [protected]
Relationship Number :[protected].

Thanks,
Sushant Sinha
[protected]/[protected]

Monthly plan of 999 + 18%gst = 1179/- since 23rd June 20

So (June to July, July to August, August to September ) Rs.1179×3 months = 3537/-
Paid till date since Monthly plan changed
22 July Rs.889/-
6 September Rs.1332/-
26 September Rs.3745.55/-
Total Paid = Rs.5966.55/-
So Excess Paid Rs.[protected].55 =2429.55/

Again as per you own billing
17 June 2020 to 16 July 2020 Rs.943.06/-
17 July 2020 to 16 August 2020 Rs, 1178.82/-
17 August 2020 to 16 September 2020 Rs.1260.62/-
So Adding all the months from 17 June 2020 to 16 September 2020 = Rs.3382.50/-
But i have paid from 17 June 2020 to 16 September 2020 Rs.5966.55/-
It means i have in excess (3382.50-5933.55) Rs.2584.05/-

By mistake I recharged to a wrong number using Paytm.
Recharge amount is 399.
Wrong Number - [protected]
Correct Number - [protected]
Reference Number[protected]

Sir,
i am living in puranpur moh. sahukara ward no. 8 in amol banquet hall there is a airtel tower in which the wiring is passing through several houses there are regular shot circuit in wiring of the pole yesterday one cow was found dead due to electric fire in the pole a 1 month ago a man was in coma due to this wrong postion of wiring.

the wiring of the wire are very close to my house and due to frequent short circuit all the locals are scared

its our humble request from the locals that the pole should be in a secure position.

its a very serius issue and should be solved as soon as possible.
your truely,
aleesh khan

I am getting error, , sim not registered on network' since 4 days. My airtel postpaid no. is [protected]. My alternate number is [protected]

I done Airtel fastag recharge through MobiKwik app . Txn successful from MobiKwik side but Airtel didn’t confirming txn . 20 days passed giving copy- paste replies . So plz take action against Airtel payments bank . It would be helpful for me as this amount means a lot for me. .

Txn amount :- 7890 rs
Txn date :- 7/10/2020
Cont no. :- [protected]

I recently bought an iPhone 11 and my FaceTime and iMessage services are not activating with my phone number, yet it’s working fine with my Apple ID.

I tried calling apple support to look into it, but all the settings were fine with the phone, so it’s definitely a something to do with the service provider end.
I also know 3-4 more people who recently bought it and are facing the exact similar issue. And they all have Airtel sim with them.

It just continuously says “waiting for activation” but nothing actually happens. This is frustrating!

Please resolve this issue asap.

Tried to recharge mobile with 219 rupees in airtel app on octo 4th 2020 . Amount is deducted from my bank account and recharge is not done. Showy status in notification recharge is pending. I tried to contact airtel there is no proper way to raise to complaint. At last I found one mail address and raised complaint but no reply from the bank. Please help me to get back my amount.
Phonepe gate way is used to pay amount. The transaction I'd is
P2010041608457417415462

Phone: [protected]

I bought a new broadband connection. but on the bill, it showing the name of the previous owner who is my neighbor. He canceled his connection last year and I took a connection in the same line. but the customer name is the same as the previous owner in my account. I want to change the customer name on my name. Please say me the procedure for the same and how many days it will take to change the name. Very Urgent

Sir/Madam,

Phone number of concern: [protected]

I have tried to recharge my SIM card on Oct 16th, 2020 for the amount Rs. 698 through my SBI account. First it appeared like it worked but later I noticed that my SIM was not recharged but the an amount of Rs. 698 was deducted from my bank account.

Then I thought I needed to buy talk time to make it work. I ended buying another Rs 100 + Rs 100 + Rs 500 = Rs 700 on talk time. And yet my Rs. 698 package never appeared. I tried calling customer care several times but it impossible to get anyone to talk to me.

Today I tried to charge Rs 449 package and again the transaction went through by AirTel failed to recharge my card. So totally I spent Rs. 1, 847 in total in the last 10 days and now my balance on the SIM card is around Rs. 150.

Oct 25: Rs. 449
Oct 16: Rs. 698
Oct 16: Rs. 100
Oct 17: Rs. 100
Oct 18: Rs. 500
[protected]
Total. Rs. 1, 847

I am extremely disappointed with AirTel service now. Please investigate this issue ASAP and I have attached the screenshot of my banking transactions and also the transaction history of AirTel recharge to this email.

Thanks,
Ramesh
Ph: [protected]