Claimed

Airtel Complaints & Reviews

2.1
Updated: Sep 19, 2026
Complaints 54823
Resolved
21980
Unresolved
32843
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 305

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Harshal@1234
Oct 29, 2020
Report
Copy

Dear sir/madam
I have wrongly recharged other mobile number please refund my Google pay amount
Wrongly recharged number [protected]
My number [protected]
Amount-598
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    PRITUL RAVAL
    Oct 29, 2020
    Report
    Copy

    I AM NOT USEING ANY SERVICES FROM AIRTEL EVENTHOUGH RS.1204.12 WAS DEBITED ON 27/10/2020 FORM MY CREDIT CARD XXX5746. SO PLEASE REFUND ABOVE AMOUT ON URGENT BASIS...AND DO NEED FUL FOR DON'T AUTO DEBIT FROM MY AXIS BANK CREDIT CARD XXX5746...
    MY EMAIL ID : [protected]@gmail.com
    mobile No : [protected]
    credit card No. xxxx xxxx xxxx 5746 axis bank

    awiting for your prompt reply...

    -Pritul Raval
    +91 [protected]
    [protected]@gmail.com
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sbarve
      from Powai, Maharashtra
      Oct 29, 2020
      Report
      Copy

      For some reason i was not able to make calls from my phone. So I walked into a nearby airtel store where I was told that the card was old and hence they replaced my card. It did not solve the problem. The guy in shop fiddled with my handset and he could not do anything. I went to another store, however he could not figure it out as well. The issue is my new sim works in other phone, but not in my phone. At the same time my phone accepts another airtel sim and allows to make a call, but not this one. I have thus not been using the phone for last month and my 400 rupees have been a waste largely. I went to the store again on26.10.20. They changed my sim again. It is still not working. I went on 27th, and a guy tried to help genuinely. He said my calls were barred and he was trying to reset the same. No relief so far.
      I tried calling on the customer service numbers which are useless. There is no option to talk to a real person . There is NO way that I can get my problem sorted out and I am tired now. The app dignostics says your phone is 4G and upgrade the sim. Your shop said it had an issue with VOLTE. Now if it was so, why was it working fine for quite some time? If my issue is not solved in next four days, I will be forced to switch to other provider.
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        stefyqw
        Oct 28, 2020
        Report
        Copy

        I have recharged my mobile number through debit card for Rs.48 on 28th Oct 2020 and received an SMS with Transaction reference Number[protected]. Bank transaction was also completed successfully but my mobile is not recharged. Till now I got no message regarding the recharge, although the amount has been debited from my bank account.

        regards
        stefy
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          Chris Dona
          Oct 28, 2020
          Report
          Copy

          Address: Puthukallel House

          I was using this for many months but for few weeks now network is not seen. Kindly resolve the issue as I dont want it to be deactivated
          Airtel customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Venkatasubramanian Narasihan
            Oct 28, 2020
            Report
            Copy

            Address: Chennai, Amjikarai

            Dear sir, i wish to bring your notice that there is an airtel broadband junction box in front of my house. The junction box was installed without my knowledge as I wasn't residing there. Please note we are constructing the house and am unable to construct compound wall Please do the needful to remove the airtel junction box. We recently met your staff and informed about the issue but they were not helpful and asked us to lodge a complaint. Please confirm the receipt of this complaint by email or a call to advise when the box will be removed so that we can arrange for the compound wall demolition works.

            Thanks and best regards.
            Venkatasubramanian
            No. 3, Avvai street
            Amjikarai
            Chennai 600029
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              keerthi ma
              Oct 28, 2020
              Resolved
              Report
              Copy
              Resolved

              Recharge for ₹49 done through paytm and the reference number is[protected] . Money got debited and transaction successful but not reflecting..please resolve this
              Oct 28, 2020
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              i paid Rs448 for airtel recharge and money debited from my account but no recharge information message sent to my phone, how will i do it?
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                vinay dsilva
                Oct 28, 2020
                Report
                Copy

                Address: K raheja Prime, SAgbaug Road, Marol, Andheri East, mumbai-400059

                Pls note: Complaint initiated date is Aug 2020 and not yet resolved. Refund of Rs. 50, 000/- to Reliable Concept Marketing Private Limited(SR[protected]

                I don’t understand an organization so huge but has a pathetic customer service experience department.
                First of all you are repeatedly asking for the same details which has been provided on 11th September and it is part of this trail mail. It shows you all don’t read the customer complain mails at all.
                Secondly in my mail below I have asked for an explanation or a call which I am yet to receive.
                I need a detailed explanation With regards to deadline date by Airtel as to when I will get the refund of Rs.50000/- in my account?
                My Airtel account number [protected]

                Vinay Dsilva
                Director
                Reliable Concept Marketing Pvt ltd
                [protected]
                Airtel customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  GoluSingh2240
                  Oct 28, 2020
                  Report
                  Copy

                  Address: india

                  Airtel network is very poor in my area
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    Gowtham Kethineedi
                    Oct 27, 2020
                    Report
                    Copy

                    Missed Call Alert is not working for more than a Month. 5 times i have complained to Customer Care & . Each time while speaking with Customer Care officer, they commit that problem will be solved within next 48 hrs or their technical people will call me. So far, nothing happend and still i'm facing the same problem.

                    Plz explain me wats the use of complaint booking?? Will it get solved or not? Or, to whom should i contact?
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      muktadevi
                      from Hyderabad, Telangana
                      Oct 27, 2020
                      Report
                      Copy

                      Address: hyderabad

                      We have raised complaint on 30th of July stating that we dont have proper network and no access to internet.And more over we have 300 plus gb data left in our account and they are saying through ivr that all my data has been consumed.They are closing the complaint which we raised with out our consent and without solving our problem.And since 2 and half months the same issue is being repeated.please kindly go through my problem and resolve as soon as possible.
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        khemraj83
                        Oct 27, 2020
                        Report
                        Copy

                        Address: Aspur, dungarpur, rajasthan

                        I have recharged my number [protected] with rs. 219 at emitra yesterday 26/10/2020 around 1:00PM and at emitra's transation status is success but till now my mobile not got any sms or not able to do any call.

                        Please help, what i can do.
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sandeep2428
                          Oct 27, 2020
                          Report
                          Copy

                          I am neelam i have purchased a car last year vehicle no. CHO1BZ3081.
                          I purchased a fastag through AIRTEL, but that was not working, Now i am trying to purchase a new fastag and its showing blacklisted by npci. Its my humble request to you to remove from blacklist. So that i can purchase a new fastag please kindly do the needful.
                          Regards
                          Neelam
                          [protected]@gmail.com
                          Airtel customer support has been notified about the posted complaint.
                          Nov 01, 2020
                          Updated by Sandeep2428
                          My complaint is still pending, nobody focus on my complaint

                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Renu2196
                            Oct 27, 2020
                            Report
                            Copy

                            Address: Delhi
                            Website: Airtel thanks app

                            On 27-october-2020 I want to pay my water bill through airtel app. Payment got deducted from my bank, but bill not paid. Reference no.[protected].
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vinoth End
                              Oct 27, 2020
                              Report
                              Copy

                              Address: Anna nagar

                              I hand applied a airtel fastag from online. And I get a mail also, thy said to pay 1500 in online. That to I did, after that thy said to send RC BOOK COPY AND ID PROOF. i send that also.after tht I got a mail
                              In few mts u will get a call from my office for conform. Now 3 days happened I not got a call. And fastag also.pls say to contact
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                J
                                Jignesh1998
                                Oct 27, 2020
                                Report
                                Copy

                                I was trying to do one transaction at 26 October, 2020 for my mobile number 96XXXXXX67 mobile number, But without entering M-PIN the transaction is done by Airtel Payment bank. The transaction amount is 612 rupees.
                                Transaction ID: [protected]
                                They didn't reply for the same.
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  abhi_260288
                                  from Powai, Maharashtra
                                  Oct 27, 2020
                                  Report
                                  Copy

                                  Hi,
                                  With Ref to above subject my airtel postpaid sim suddenly stop working from last saturday night without any notice, this sim card number i m using more than 9 years.
                                  As sim stop working so i m not able to do my net banking & other transaction.
                                  so considering valuable customer please help me to resolve same issue as early as possible.
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    prajago3
                                    Oct 27, 2020
                                    Report
                                    Copy

                                    Address: Chennai

                                    Dear Sir/Madam

                                    We have four connection in our home. We all are facing the connectivity issue for long and we have made close to 50 follow up since we have been having this connection. Only reply we get it we will look into it and no escalation happing and it is still at analyst level without any escalation for resolution. Looking for earliest resolution or we need to get into any other service provider due to very poor and worst network coverage at our home

                                    we need to go to road everytime we need to connect a call. We are really in pathetic situation and at the mercy of airtel for such a service

                                    Regards,
                                    Rajagopalan - [protected]
                                    Ravichandran
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Maheerfyy Y
                                      Oct 27, 2020
                                      Report
                                      Copy

                                      My [protected] number ported from jio to airtel.i replace new airtel sim to activate. But it shows emergency calls only even phone reboot.
                                      Airtel customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Sushantsinha81
                                        Oct 27, 2020
                                        Report
                                        Copy

                                        Dear Sir/Mam,

                                        I am requesting your assistance to de activate my Airtel Broadband connection. I have stopped using the services effective 27th September. The bill has been paid till end of October 2020. I had been trying relentlessly to search for option in the Airtel thanks app and to call your customer service numbers however none seem to work or take me to the option to de activate the services. Request you to please de activate my below mentioned connection asap.

                                        Name : Sushant Sinha
                                        Fixedline Number : [protected]
                                        Relationship Number :[protected].

                                        Thanks,
                                        Sushant Sinha
                                        [protected]/[protected]
                                        Airtel customer support has been notified about the posted complaint.
                                        Nov 03, 2020
                                        Updated by Sushantsinha81
                                        Dear Sir/Mam,

                                        I am not in receipt of any confirmation for disconnection of aforementioned broadband services yet.

                                        Thanks,
                                        Sushant Sinha
                                        Nov 04, 2020
                                        Updated by Sushantsinha81
                                        Dear Sir/Mam,

                                        Please note that inspite of requesting for disconnection of my services, I have been sent a Bill to be paid for next period. Can you please help expedite my disconnection process?

                                        thanks,
                                        Sushant Sinha.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit