Airtel Complaints & Reviews

On 12 October 2020 I tried to recharge my number for 399.its a prepaid plan. Amount debited from my bank account but later they said recharge failed and money will be refunded. Till now I have not received my refund and there is no proper communication too.

Hello sir /madam,
I have done a recharge of ₹251 for data pack for my friend on date[protected] from my Airtel app my payment got deducted via Airtel money I got the message of of successful recharge. But it's been a whole day she didn't received any benefit on her number .kindly resolve this issue as soon as possible this recharge is on urgency for my friend upcoming tests .a screenshot of recharge details are attached with the mail. Please resolve this issue and reply with satisfactory solution.

I have been a part of airtel network for more than a decade... as I am having my dth, postpaid, broadband, landline numbers, associated with the company.. as there was a new plan which was launched recently one airtel n as my connections r all from airtel I have opted for one airtel 1999 plan ...but the broadband providers did not replace my dsl cable which is supposed to be replaced with fiber cable and am I supposed to be given free dual band wifi router for the plan and this was not replaced... I waited for 3 months and they just updated my package and charged me for a fiber plan 999 charges... so I have decided to come out of the 1999 plan as there was no resolution given to me by the service provider..
During my migration all my prepaid 3 phone numbers were converted to postpaid connections and are bundled together...and due to broadband issue I thought I would change to other jio network... so I requested to unbundle my phone numbers so that I can port into jio network... but they are not doing that.. also I have made all dues and also paid advance till the date I raised a service request..

They are not allowing me to unbundle from my end within the app and are generating bill even after requesting to stop billing for my connection.. in Order to port in to other network I am first supposed to get my numbers unbundled to get the UPC codes.. but they are not responding to my request and allowing me to generate UPC code...

I had taken the Airtel xstream fiber connection no[protected]dsl under their plan Rs 999/-Entertainment on 10th Sept 2020 with A/C no [protected]. with the assurance that I will be provided internet speed of 200mbps with six months advance payment vide txn ID[protected].
Airtel xstream ID is[protected]{tele.NO}and digita ltv connection no [protected]_001.
Instead of giving me internet speed of 200mbbs I am being given speed from 30 to 40 mbps only.
I lodged complaints to the [protected]@in.airtel.com under Service requests no{1}[protected] {2}[protected] and {3}[protected] to either give me speed as per my plan and payment or reduce/downgrade my plan to 40mbps, the speed being ACTUALLY given to me.
Regularly complaining and requesting gave no results except that they have closed my service requests without any fruitful results.
The AIRTEL is neither downgrading my plan, nor are they improving the speed of the internet. They have also kept silence on refunding my money.
I am a senior citizen of the age around 74 years and such type of action on the part of the AIRTEL is really painful to me.
Airtel has no effect on my threat to go to you.
Should a quick and humble action be taken from your side, I shall feel very grateful.
With Regards
Harish Chandra Tewari [protected] {M}
[protected]@yahoo.com

I have an Airtel postpaid connection. There is a correction in my name. In all bills my name is written as Archana Rani whereas my actual name is Archana V. So please get it corrected at the earliest.

Hi,

I am an NRI living in Dubai, my Airtel number [protected] has no network.
since yesterday. i tried calling the Airtel international number they say that there is no problem from their end.
please help.

I cannot open certain websites on google chrome like ( facebook, etc.) as it redirects me on this link http://one.airtel.in/rcconf again and again

This is to inform you that I have recharged an amount of 219/-(1 gb per day) plan on 16th of October. The money was debited from my bank account but the amount was not recharged to my airtel number. The number to which I have attempted to recharge is [protected]. It has been more than 48 hrs and I didn't get my amount refunded either.
So I request you to please look into this matter and do the needful at the earliest.

I ordered fastag from airtel thanks app it's been almost 3 weeks still haven't received it I had been told it'll be delivered within 6-8 days. Also there is no mention of courier service being used to track my delivery status. Please help

It says upload documents in airtel to Claim handset Protection...But they are not uploading just a scam from airtel

I recharged my airtel number [protected] on 15 October 2020 through your airtel thanks app but despite money withdrawal from my account the recharge was not completed and i am suffering from 3 days and it is causing me a lot of inconvenience.
So i want you to complete that recharge of Rs.449 within 24 hours. It's already been three days and is causing me a lot of embarrassment and inconvenience.
Phone number: [protected]

Please provide me the call.recording due to the personal reasons

I am using airtel prepaid sim [protected] and not able use my internet properly in my home becoz of very low network coverage, complain many times in airtel app, issue still not solved.

Complaint no[protected]

Regards,
Venkatesan.

Many time complan but not resolve my complan so irequst please resolved

Hello! You have initiated to add Rs.300.0 to your account [protected]. Please keep the txn id[protected] for future reference

On 16.10.2020 we did successful recharge of Rs.45/- on airtel no but no balance showing in account. We asked them on twitter and they also agree that recharge successful but no talk-time received as per information. What to do?

Dear team,

I did a recharge on my mobile number through Amazon App but mistakenly it got recharged on a different/wrong number. Could you please transfer this recharge to the correct number?
I already contacted customer care, they provided me Opertator Reference number mentioned below. After that I contacted Airtel customer care(121) but they said they cannot help me they can only help if the recharge was done using Airtel Thansk app and asked me to send an email to [protected]@in.airtel.com but on this email Id I am only getting an auto-reply email mentioned more information needed contact 121 customers.
Could you please do the reversal/transfer of this mobile recharge on correct number on priority. My outgoing is stopped and I am not able to contact anybody.
Details are as below….

Date - 18/10/2020 1:03 PM
Correct mobile number- [protected]
Wrong mobile number-[protected]
Amount -2, 698
Operator reference Number:[protected]
order id :[protected]

Respected Higher Authorities of BHARTI AIRTEL LTD

This is my Mobile Number
[protected]

Lattitude and Longitude
19.519631 and 76.203375

Room 23 Post PI, Dhamangaon, Taluka Partur District Jalna Pincode 431507

I had bring the Complaint regarding network coverage concern of our area there is no network at all in our area.

Plz Registered network Complaint and forward my Complaint to Network Team and tell them to visit at my Location and analysis the Network Coverage Issue ...and if it not Resolved New Site Required I m happily to Give my Land For Network Tower Installation Process

Plz Send the Network team at my Location and Register the Network Complaint immmediately at my Location Waiting For the Resolution From u r end

We are totally Frusted of Network Coverage Since 1 year no stick available and Population in our Village is 3000 Everyone had Same Connection but don't have to knowledge to appeal the Complaint and Don't have time to Communicate with Executive

So please Register Network Complaint and Forward my Concern to Relavant Team Immmediately at my Location

Allternate Number
[protected]

RESPECTED AIRTEL HIGHER AUTHORITIES OF INDIA

This is my Bharti Airtel Number
[protected]

Lattitude and Longitude
19.45497 and 76.21186

This is my Address
Room 34 Ashti Village Parthur Ashti Road, Shrishti Tanda, Parthur Jalna District Maharashtra 431501

Survey had Done From Network Team

4 times Network team visited to my location..they provide me the main person who is holding my Complaint and not trying to Resolve thr Complaint and I had spoked also with him

His name is Shailesh bhagdane Airtel Zonal Manager of Jalna Sales and Network both he is handling he doesn't know the knowledge of Customer is not satisfy with the network then he should hear the customer Complaint on priority basis

Forget about the Customer if customer had Esclated the matter to them and Esclation team Had Forward my Complaint and Concern to Network team of Jalna he should work according to my Complaint

He is straight away ignoring my Complaint and not hearing the concern after Intimating to him

Please Take Necessary Action Against Shailesh bhagdane Sir Jalna Zonal Manager [protected]..

I m Ready to Give my land for network Tower installation and doesn't bother about thr package what Company will provide to me...I just want network with good Coverage that Entire Public will get the Facilities of Network Coverage

I m providing allternate Number and Esclation Team Proof of Network Coverage Concern
[protected]

This is my Bharti Airtel Number
[protected]

Lattitude and Longitude
19.64243 and 76.24254

Address
Room 235 BranmhaVadgaon Taluka Parthur District Jalna Maharashtra 431504

Indoor And Outdoor Network Coverage Complaint

From 2 year we are facing huge network coverage Complaint no Resolution From Airtel Department

I had email to Appellate Department Earlier also and nodal officer also but no Resolution from Airtel Department

I m ready to give Land for network Tower installation and want all benefits from Airtel which we expected from Airtel but not getting due to network coverage

I m Providing allternate Number
Please call me on Allternate Number so I can elaborate the concern

[protected]

I tried many times by sending the PORT message to 1900 nutnot able to receive UPC code.
If i call airtel executives they are telling that it is government problem...
Please try to resolve my issue ASAP