Airtel Complaints & Reviews

On[protected] i have recharged mobile no. [protected] through airtel thanks app of rs. 451/- two times but no amount credited in my mobile no.

First time, i have received a sms from your end recharge not done deducted amount is refund.

Second time, i have received a sms from your end recharge recharge is done or refund the amount within two hours. I have received this sms yesterday at about 02:50 pm. But still no any progress from your end.

I do hereby requested to refund my whole amount or one recharge amount is credited to my above noted no. And another recharge amount is refund to my account.

Thanking you.

I am shubham saxena from kanpur uttar pradesh (Shubham saxena
Mob no. [protected]
Add.- plot no. 52 harmilap society vinayakpur kanpur
Pin -208019).
In december 2019, i started using the airtel sim card as my primary network. But right from the day of my first recharge (Around 400 rs), i started facing huge internet speed issues and i had filed my first complaint on the same day of the first quarterly recharge. The executive asked me to wait for 2-3 days but the problem persisted. I called again but the issue was not resolved. The average speed was too low to use even youtube. After 2 months speed was improved marginally and i made the second recharge and speed started deteriorating at the same day. I again called the customer care and some of them refused to acknowledge my issue, some filed my complaint but no development was done in 2 months. Again in the third month speed improved marginally (Highest speed i got was not more that 200 kbps). After that lockdown was enforced and i got a fair annual recharge deal in may 2020 and i made the recharge and on the same day indoor speed was reduced to 20-30 kbps and outdoor not more than 100 kbps. I complained again talked to senior executive, mailed them but they keep on giving funny suggestions to switch off my mobile, select sim 1 etc. I had already tried all of that and also reissued my sim from the store. I had also used the same sim in 4 different hansets but nothing worked. I complained again and they said that the site is upgrading. So the first time they told me about the site updradation was in the march month, but every time i call them they just increase the time o[censored]pdradation to month of june, july, august 2020.. I mailed the nodal officer and he replied that site will be upgraded by august 2020. Now it is october and i getting 5 kb speed. Even the internet is not connecting. Nodal officer is not picking the call and executives are not doing anything. Many a times they disconnect my call without filing my complaint and saying they cannot give me any definite time frame. Every time i call them they give me very confusing and different information.in total i have called them more than 70 time right from december 2019.
So, i request you to look into the matter and ask them to refund my full rechage money as per as your rule. I also want compensation of 5 lakhs for mental pressure and the waste of my time because of the airtel.
Current complain - cl2d[protected]

Shubham saxena
Mob no. [protected]
Add.- plot no. 52 harmilap society vinayakpur kanpur

I have recharged via airtel thank app the transaction failet but the amount detected from my accont its been 15 days i didnot get the refund till now
Transaction id ;[protected]
Date ;22.09.2020
Mobile number;[protected]
Amount; 574

Hi, i would like to bring to your notice that i am facing network and data connectivity issue with my telecom operator i. E airtel from july 2019 and till now, they have not rectified the issue. I am having a plan of 499 and my data usage is 75 gb per month. But, i am not able to use it. Even, i cannot have a call with someone properly as there is no network in my area. I always have to come out of my house to attend a call and move 4km away to use data. I am facing this issue from past 1 year and after repeated complaints, they are just providing me with a new complaint number. The appellate authority never responds to my email, same is the case with the nodal officer. My recent complaint number is[protected].

I have been using my mobile number from 2016, now i need to change the sim now but the shopkeeper said that number is registered on someone else's name. Which is impossible as my father took all the papers to register this number now. I have submitted this number almost everywhere and now i cannot afford to change it. I can submit all the papers again if needed.

Recharged on airtel thanks app for prepaid rs. 219 on 1st october 2020. Amount was deducted from my bank account. But recharge failed. Amount not reverted till now (7/10/2020).
My airtel mobile no. Is - [protected]

So, i request a refund

Sir,
My fasttag got inactive from few days I am trying to get it activated but I am not finding any way how to get the fast tag active due to which I have to suffer alot infact I tried to contact customer care on 121 they told me to contact Airtel payment bank infact I tried to get in touch with them but Don't find any option on that ...Airtel is not helping me out to get my fast tag activat

After I recharged my airtel SIM, I cannot open certain websites as it redirects me on this link http://one.airtel.in/rcconf again and again. Tried clearing browsing history and tried antivirus. Please provide me a solution as soon as possible.

I had recharged my Set top box on 6.10.2020 . The amount of RS 353 has been debited but recharge was not done. Kindly resolve the issue. Customer ID- [protected]-001. Transaction ID[protected]

Ms Shubham Negi

Hi
My number[protected]. I am using this number since 5+ years, reciding in abroad. Monthly i do reachrge of 49 INR. I did on September 3 rd week following two days after sim stopped working showing emergency call only. I did recharge of international package today 496 INR. still sim doesn't work. All my bank transaction are blocked now. Need urgent assistance.

Airtel is fooling us by taking fastag orders. Please dont buy airtel fastag. They are cheaters. They are keep on replying on my email that they will send soon and will be delivered in 14-15 days. I will file complaint in consumer court and also i am going to viral about this in social media. I am not going to use it now. I will contact local dealers for any company fastag other than airtel.

Today I paid electricity bill of RS.669 from my Airtel wallet against USC no.[protected] of TSSPDCL. While submitting details it showed that the bill would be paid to Southern power distribution company of Telangana. After payment, it showed that the payment was made to APCPDCLOB vide transaction ID [protected]. What is meant by APCPDCLOB. In the Airtel application, the bill is still shown as outstanding against my name. Pl. resolve the issue urgently by refunding the amount to my Airtel wallet to enable me to take necessary action before the electricity connection is cut by department. Regards. Muralidhar.

My airtel no. is [protected]. And it shows No service.. Please check and resolve for me

I have requested several times to airtel, I have already visited airtel store many times but unable to get my mobile number back, since it is not alloted to anyone, reuqesting you to allot this mobile number back to me. I had already faced so much mental harrassment.

I have this number [protected] And it shows No service.. Please check and resolve my problem my sim is airtel prepaid, I have tried a lots to fixed but no success.

List of issues.

1. I am trying to port my 3 numbers with Airtel, 2 are done with delay. Remaining 1 still not ported more than month now.

2. Internet speed is less than 1 mbps, multiple complain are raised, those are closed without any details.

3. Call drop frequently.

I applied for new broadband connection online on 29 Sep 2020 and they promised to give connection and asked to pay the Sum of Rs.2828/- online. When I tried to pay the money online the payment was failed and tried again and again it was failed and the money got debited twice (Rs.5656/-). After 10 minutes I received confirmation sms from Airtel stating that the transaction is successful. I didn't receive payment receipt in mail since the payment is failed. I contacted the Airtel person named Anjali regarding this issue and she said that the amount will be refunded after 10 days of activation the new connection or we can adjust the amount in upcoming bills. The very next day they said the connection will be provided due to long distance and the money will be refunded. I called the same person and she didn't attend my call. I called many times and she is purposely denying the call. I mailed the customer care mail ([protected]@in.airtel.com, [protected]@airtel.com). They keep asking my bank details and I sent the details twice and still there is no action taken from their side and they are not properly responding me. There is no option to call and talk with the customer care executive. Now I need the entire Rs.5656/- to be refunded. Since the connection is not provided and the excess amount is not refunded yet.

I attached the screenshot of the payment confirmation message received from Airtel.

I noticed similar complaints from the consumers of Airtel in many sites. So I am raising the complaint at the earliest.

I am fed up of the internt after got changing to the fibrenet. No satisfactory
answer from your end.

If possible cancel my airtel one bill pland refund the money at the earliest.

G.A.Sarma

Sir, I am s.purushothama, residing at 453/C, 22nd, Mahadevan street, GKM colony, Chennai 600082. In front of my house, the Airtel junction box was laid, which creates lot of disturbances like dumping of garbage, rat problems, public urination etc. I want to remove or relocate the junction box as early as possible. Thanking you.

Regards
Purushothaman

I have ported one of my number to airtel 7 to 8 months ago. Recently they blocked the number saying I have to clear of my old dues form previous service provider. After clearing of the dues my number is not activated. When I call customer care they are telling they dont have any details of the customer with my number. This number is active since its ported and even I have validity during the block period as well.
When they dont even maintain a customer details with a number which is pathetic and also dangerous( What happens if we lost that number and someone misuses).
Need a strict action against this. Airtel has failed to provide a basic service of maintain the details of customer