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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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S
saim9621
from Jaipur, Rajasthan
Jul 14, 2020
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I have done a payment to add the amount in airtel money using the airtel upi in the last saturday.
The payment was successful but not reflecting in my airtel money account. The vpa is airtelmoney. [protected]@icici and the transaction is[protected]
Transaction time 11 july 2020 06:45 pm and the amount are 570.
Airtel customer support has been notified about the posted complaint.
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    Mahaveernama
    Jul 14, 2020
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    From last 2 months internet is not working properly. I have recharged rs 598 for 84 days. But airtel services are very poor. Many times i have complained at airtel customer care but no result till today.
    Airtel customer support has been notified about the posted complaint.
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      Suryavv
      Jul 14, 2020
      Resolved
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      Resolved

      Sim is out of service

      Address: 4-6-167/1, bhuktapur, adilabad

      I am using airtel sim past 13 years but now suddenly my no is coming out of service from past two hours even i am not able to contact customer care no i did once but once again i tried it will not connecting even i am not able to send message and u sing internet just i am afraid about was my sim was hacked or something went wrong please help me out this just i am submitting this for i cannot face foether problem becoz of this its just that...
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      Rasanya
      Jul 13, 2020
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      Though i recharged my prepaid account it's not showing the amount and always alerting me that my pack is expiring. What the hell is it? Even i recharged my account i'm unable to use the services. Its creating very inconvenient situation.
      Airtel customer support has been notified about the posted complaint.
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        A
        Ankur shukla 8703
        from Mumbai, Maharashtra
        Jul 13, 2020
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        Address: Gurugram

        I am using an airtel number [protected] since many years. There was a network issue and i complained mANY TIMEs but the issue was not resolved and hence i decided to port out from airtel. When i sent message for port out, i received a call from retention team and the executive gave me an offer of bill amount under 200 rs and the officer assured me that they will resolve my network complaint as soon as possible. The network issue was not resolved and the discount given to me was also removed and i got a high amount of bill for which i complained and airtel told me that the offer was given to me for only 1 year. I asked them to listen to the call recording as i was not told for this. I complained mANY TIMEd to CUSTOMER care but no satisfactory response was given to me. In spite of this, airtel has hired executives who do not know English and they were unable to understand what i have sent to them on email and what i am complaining about. I sent email to appellate authority but the executives there are more ### who repeated the same thing and they did not check anything, I paid 1500 rs which was the legal amount and the rest invalid amount i complained to waive off which they did not. They also suspended my number which i was using for so many years. I am facing a loss because of Airtel and they don't even bother to call me to understand the issue. I gave them my another number to get in touch with me but they did not.
        Airtel customer support has been notified about the posted complaint.
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          G
          GAMERS EARNING
          Jul 13, 2020
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          At start network wad awesome but now its so worst i m unable to work from home. I pay 600 rs monthly to airtel.. Whenever i call airtel care they told me my problems will solve within 5-10 working days. From march month till network is so worst icnt play single videos on youtube also. All fake advertisement showing ontv. Take strict action on airtel
          Airtel customer support has been notified about the posted complaint.
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            S
            Shankar Dasari
            from Delhi, Delhi
            Jul 13, 2020
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            Address: sangareddy

            My airtel postpaid bill ([protected]) payment paid 2 times how to get my amount back. One was pid through and other paid from hdfc netbanking.
            Airtel customer support has been notified about the posted complaint.
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              F
              fred95
              Jul 13, 2020
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              Yesterday after recharging my internet data, i tried to browse the net but whenever i hit enter instead of taking me to the site a web page with this "one. Airtel.in/rcconf" keeps popping up. Another interesting thing i noticed is that sometime i can browse the webpage of youtube and google for a short period of time and at the same time i notice the network icon is notifying that there is no network. It looks like some kind of proxy or something. Please look into this matter at the earliest and i don't trust it because there are a lot or scammers out there
              Airtel customer support has been notified about the posted complaint.
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                R
                Jul 13, 2020
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                Address: Damgadhi ward no-15 pin code-852221

                Airtel mitra me mobile number se login karte hai to problem aa jata hai user not authorised
                Airtel customer support has been notified about the posted complaint.
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                  T
                  Tinvi Anthony
                  Jul 13, 2020
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                  Address: Kammanahalli Banglore

                  Having regularly calling on customer care however still No revert after 6 months And facing same problems
                  Everytime electricity is out Airtel network is out and not able to make or receive calls and No internet
                  Mobile number : [protected]
                  Kammanahalli Bangalore
                  Airtel customer support has been notified about the posted complaint.
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                    Address: CHENNAI TAMIL NADU

                    Sir I was using a Airtel landline for many years with broad band. Three years back I shifted 4 blocks from my place. They promised a speed of same 40mbps. where that was not the case. I was given only 24mbps. Still I was with them as a loyal customer. Each time I call they say 100mbps will happen in few months.. 3 years passed. each moth they say, we are working on sub stations, this and that, I waited and took a High speed fiber line with...
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                    S
                    Sanjay Jauhrani
                    Jul 13, 2020
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                    Address: Prem Nagar Street No. 1
                    Website: Airtel

                    My tv remote is not working i want new remote in exchange
                    Airtel customer support has been notified about the posted complaint.
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                      P
                      Parthiban ponnusamy
                      Jul 13, 2020
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                      Address: tamilnadu

                      Dear,

                      I have requested for airtel post paid to pre paid connection one moth ago. They were keep on saying need address and asked to submit near by airtel show room. But they are not are not aware of that how to /under which catagery need to collect. I have explained to them.

                      Last week they said we are considering your first address proof submission and we make conversation.

                      But today after bill generation thye are again saying they same.' i have requsted them call mutliple times but no repone
                      Airtel customer support has been notified about the posted complaint.
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                        K
                        kumar45
                        from Bengaluru, Karnataka
                        Jul 13, 2020
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                        Address: Bangalore

                        This complaint is just to create an awareness among the mobile users.
                        And the purpose is to alert those customer who want to switch to airtel nw from other nws.

                        I ported my vodafone postpaid sim to airtel postpaid sim (Plan 499) on 8th jul (Requested on 6th jul).

                        I moved from vodafone to airtel with an assumption that the data connectivity would be good.
                        Vodafone has very good voice quality but because of moderate data connectivity, i thought of switching to airtel.

                        I received multiple messages to my mobile no before porting that airtel 4g nw is active near to my home with exact locations also.
                        Even the link-https://gadgets.ndtv.com/telecom/news/airtel-platinum-priority-4g-network-p...
                        As well as the advertisement prompted me to switch to airtel.

                        But after switching to airtel my problem becomes manifold - in terms of poor voice quality and data nw.
                        Currently i am working from home and i am not able to take care my office work properly.
                        But below are pain points for me within 1 day of availing the service:

                        1-i was with vodafone 299 plan and now 499 airtel plan.
                        2-if i compare vodafone is far better wrt voice and data nw
                        3-nw is keep on fluctuating with airtel where it was stable with vodafone
                        4-call is not continuous and gets disconnected during the call
                        5-nw data strength is too week

                        Before porting to airtel i visited the nearest airtel store and they explained me that with 499 postpaid plan i will be treated as platinum customer and data quality will be too good.
                        I visited another nearest store and even got the same feedback and hence convinced to switch from vodafone to airtel.

                        After that i am suffering each day with voice call and data quality.
                        Not able open a web page-newspaper and not able to view a image from whatsup.
                        Such is the experience with airtel nw.
                        If this continues then allow me to port my no back to vodafone or reliance jio.

                        My airtel post no - [protected]

                        Final a complaint i registered on 10th jul and it says that expected date of resolution is 18th jul.
                        Airtel customer support has been notified about the posted complaint.
                        Jul 16, 2020
                        Updated by kumar45
                        No comments received from Airtel through SMS, Email, Call or updating here itself.
                        This shows how Airtel is treating their customers.
                        I feel only good advertisements will not increase the brand value.
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                          A
                          aashrita meena
                          Jul 12, 2020
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                          Address: recharge online from bharti airtel web site

                          I had recharge my airtail no. For rs.449 and payment made successful but not not recharge my airtel no. And amount deducted from my account. Hence it is requested to refund said amount in same bank account.
                          Airtel customer support has been notified about the posted complaint.
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                            K
                            krimada hidimba
                            Jul 12, 2020
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                            My airtel number:- [protected]

                            Whenever i am trying to call any of the jio number it is said that the "the dialed number is incorrect".
                            What kind of new scam is this from scamster airtel? Fix it as soon as possible.
                            Airtel customer support has been notified about the posted complaint.
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                              V
                              Vikram Singh D
                              Jul 12, 2020
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                              Dear airtel team

                              It has been two week since i have ported my idea number ([protected]) to airtel. The old idea sim got deactivated but the new airtel sim is not getting activated. I'm receiving messages like we are unable to process your request.
                              I tried calling 59059 for verification once i got the network but it doesn't work and shows me network busy or failed. Later it says emergency calls only.
                              I tried to enquire about this issue at [protected]@in. Airtel.com but it responded me like this email is not registered against [protected] number and gave an link to verify the mail. When i tried clicking link it's sending otp to [protected] (Which is inactive). How can you expect it?
                              I need that number to get activated asap it's my official number.

                              This is my alternate number [protected].

                              Kindly do the needful as soon as possible.

                              Thanks & regards
                              Vikram singh
                              Airtel customer support has been notified about the posted complaint.
                              It seems like airtel is very bad at resolving customer problems.
                              It's been 2 months but no action against the complaint.
                              Please do the needful airtel team please.
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                                H
                                himanshu.singh023
                                from Ghatampur, Uttar Pradesh
                                Jul 12, 2020
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                                Address: Airtel Store , Rajapur , Prayagraj

                                My name is himanshu singh, i recently ported to airtel from jio and yesterday night it started working but till now first recharge wasn't done by the airtel store, rajapur, prayagraj. I understand that due to lockdown shops are closed but he isn't even picking up the call and i have already given him first recharge money and already informed him 2 days before when there wasn't a lockdown that exactly when and at what time my new airtel sim will be activated and when you need to recharge but still after knowing everything i didn't got any response and when i called airtel customer care then they told me that they don't have any contact number of their own store, did they ever heard database thing which is used to keep a lot of things like these, so that they can use it whenever they need it, i am very angry from airtel,  today i got ported to airtel and you are showing me behaviour like this, i think it's better to stay in jio only, atleast they have automatic recharge system when your sim gets activated and packs are cheaper too.
                                Airtel customer support has been notified about the posted complaint.
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                                  S
                                  Sudha Y
                                  Jul 12, 2020
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                                  Resolved

                                  I want a refund for the transaction ids[protected] and[protected].
                                  Jul 14, 2020
                                  Complaint marked as Resolved 
                                  I've sent an email to Airtel customer care [email protected] along with screenshots of payments. They got back to me quickly and arranged an engineer. The installation was done today.
                                  Airtel customer support has been notified about the posted complaint.
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                                    Saumendra Nath Bagchi
                                    Jul 12, 2020
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                                    I have requested airtel broadband and the executive visited my residence and after showed me different plan, i choose plan and paid rs5306 for three months (Txn no[protected] on 27th june (Lalbag area lucknow). The confirmation message received in my mobile. How ever nobody visited my house and one day airtel rep called me and informed me that the junction box at your complex is full and new junction box need to be installed. Since i have no airtel ph connection, i was unable to contact their customer care (121), and airtel apps do not have facilities to register complain. I took the help of twiter and tweet conteneously to airtel official twiter handle. I received one reply and i was asked to share my contact no so that they will call me. Thorugh my contact, i came to know that airtel decided not to connect me due to tech reason and my deposit will be refunded. Till date no refund received by me. I also send repeated mail to up nodal airtel and there was no response. I do not know the outcome of my application. I feel i have been cheated and feeling helpless.
                                    Airtel customer support has been notified about the posted complaint.
                                    The same happened to me. I'm still fighting for justice. Airtel is the worst company. Very hard to contact customer care.
                                    Send an email to Airtel customer care [protected]@in.airtel.com with screenshots of bill payments (if you paid online) and other details.
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