Airtel Complaints & Reviews

I have tried online recharging using airtel thanks app on 01st june 2020 for rs149 and paid through g-pay. Amount had deducted but recharge failed.

It's been a month still i have not received the refund.

Please find the attached receipt for your reference.

Transaction ref :[protected]
Phone numer: [protected]

Thank you.

Aug 3, 2020

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Hi,

I have recharged my airtel hotspot yesterday and inspite of that haven’t been able to access it. It just isn’t connecting. Can you please look into it.

My airtel hotspot number is[protected].

Regards,
Priyanka

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I ported my number from vodafone to airtel on 27th june 2020. After that incoming calls were not coming to my number. Calls were coming only from airtel network.
I raised a complaint regarding this on 27th june, service request cumrc[protected]
After that today i went to airtel store from where i ported my number and they issued me another sim telling that your issue will be resolved.
After activation of new sim iam gettings calls from airtel and jio but when dialing from vodafone or idea it is saying number does not exist.
I followed each and every thing which was guided by airtel team to do, but still airtel has not resolved my issue. It has been more than 7 days with same issue.
Iam missing my important official calls which is affecting my job. Also everyone is getting irritated whoever calls to my number as it says number does not exist.

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Address: C/O DELIGHT TRAVELINKS, 8-4-550/50 NATRAJ NAGAR, ERRAGADDA

Dear sir

Sub:-complaint against airtel sr. Nagar branch hyd.

I just want to inform you about at airtel outlet in s. R. Nagar posta. L code 500038,

I have been to sr nagar airtel outlet regarding my old corporate numbers reactivation with all my documents necessary for reactivating my company phone numbers, at airtel office executive name anthony and ethsham are asking for commission for reactivating my office numbers and asking me to go to begumpet office.. I have provided them all the documents necessary for reactivating my sims.. But still they not activating my sims and not giving me proper response asking me for extra money for doing my work. Sir please look into this matter as soon as possible

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Address: Airtel Bharati

My sim suddenly stopped working since a week. I have done recharge still it's not working. [protected]

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I have done my recharge through airtel thanks app of rs 149 on dated[protected] time 1:50 but only a message was sent from airtel that "your airtel mobile is not recharged successful we will refund the money in 7 working days."but still the amount is not refunded on my account. Refund the money.

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Jul 04, 2020

Updated by Chikusurbhi Please refund the money airtel!!

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C

Chikusurbhi

Aug 18, 2020

I have done my recharge through airtel thanks app of rs.149 dated[protected] time 1:50 but the recharge was unsuccessful though the amount get debited from my account.And I only received a message regarding that "the amount will be refunded back" but still it is not been refunded back .

Money debited in my account even airtel number not recharged - Comment #3721218 - Image #0

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Address: Hyderabad, Telangana

A week ago my phone had suddenly stopped receiving signals and it was the sim fault, so i approached an airtel store and apparently the number is on someone else's name who isn't someone i know and they said it cannot be solved. Please look into the issue

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Address: Bangalore

Website: airtel.co.in

The retail store of airtel are making me run everyday from one store to another since two weeks and after 3 sim swap attempts the sim does not register to service the rep at store tells me everything was successful but from backend they have some "problem" which they do not know of??
What the hell am i supposed to do? Can someone from higher authority tell resolve this issue im just trying to get my old number back because it was damaged coming out in this pandemic is really risky

This is my sim swap number: [protected]

Call me i[censored]r from sim swap dept of airtel: [protected]

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It's been 2 weeks i've been running from one airtel store to another to get my sim swap in this pandemic, and after all the procedures my sim does not get registered to the network and the retail store always say "sir please buy another sim and try again" i e totally bought 3 sim cards and this problem does not go away, they say everything is right but from back end issue is there now someone tell me what the hell am i supposed to do when it's not even my fault who is disabling my sim.

Ph no of sim swap: [protected]

Call me if your the representative of backend who is responsible for sim swap : [protected]

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Please help me i complain to customer care last 7 days before n still stoll issue of range we pay monthly money for airtel but still company cant give us proper satisfaction for good network please help me out with thia

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Address: 16/18, Crescent Park Street, T.Nagar

My name is nirmal kumar, my cell no. [protected].

Put my connection in safe custody and wave the outstanding amount, no usage due to lockdown.

Details of broadband connection
My telephone number is[protected]
User id number is[protected] and relationship no. Is [protected].

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Yesterday i recharge my services by prepaid of 149 for a month. From that time i get bad network service and most important when i open the some link like
http://bit.ly/2Gp80s6, and many more. I am not able to access it.
I providing the photo of your service issues.
Solve the problem as soon as possible..

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Mr Mittal,
This is for bringing you to notice that your Airtel customers including me, are so frustrated to your company airtel dth service as I always pay 1000 on time for dth so that we family can enjoy to watch various serials but your company service and customer care doesn’t care about your customers and we couldn’t see a serials from past 5 days as it is showing weather condition error.
Sorry to say that you lost your another customer.
Salute to your rubbish company.

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Website: www.airtel.in

I had recharge my airtel no. [protected] online with an amount of rs.449 from bharti airtel web site itself on 29.06.2020 and payment made successfully by my bank account through net banking but my said no. Not recharge neither deducted amount not return to my bank account. Payment reference is [protected]igaiwflaq3.
Kindly do the needful as due to prevailing situation due to covid-19 my financial condition is not good.

Thank you

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3 rd july 2020
D. Anitha

I have already registered a complaint regarding amount deduction. I was about to recharge my prepaid pack through airtel thanks app, amount was deducted from my sbi account but recharge was not done. The complaint status shows that it is been notified to the service provider and said amount will be refunded within 7 days. But till today i did not receive the refunded amount.

Please resolve this problem as soon as possible.

Jul 3, 2020

Complaint marked as Resolved

Amount was refunded in a short time. Thank you

Airtel customer support has been notified about the posted complaint.

Jul 03, 2020

Updated by Priyanka.R Amount was refunded in a short time thank you

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M

Mahadev. J

Jul 6, 2020

Airtel is Cheater n sahil.b from twitter team he is big fool he told he will refund my money but he blocked me in twitter I need refund sahil.b

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Since airtel isn't providing good network i wanted to port my number to idea, but i'm unable to generate upc each time i send sms i receive an text stating
Upc cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
I have tried to resolve the issue with airtel representative of my city and by contact ing customer support too.
No one could providing me the solution so i'm stuck with the issue and airtel
I had previously ported from idea to airtel and it's been more than 90 days but each time i tried to generate upc i loose 1 rs only and receive the same message as attached below

Pls advice and provide me feasible solution

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I recharge my account yesterday (I. E., 2nd july 2020) of rs399 (Truly unlimited pack). The amount had been deducted but thr recharge had not been initiated yet.

I request the airtel services to resolve my issue as soon as possible.

Thank you.

Regards,
Burhan.

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Recharge done through my airtel app but failed due to technical issues and transaction was also not showing in transaction history i am trying to customer care due to covid 19 no one is responding i understand the situation but recharge done on[protected] and amount debited is 558 time was 4pm and i had received from customer care transaction failed they told that amount will be credited by[protected] and amount not credited and also i again raised query they told that amount credited on[protected] till now it had not credited to my account i had already send the statement to airtel customer care [protected]@airtel.com now they are telling refund already processed

+3 photos

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Jul 20, 2020

Updated by vasanth957 Notified but not received refund already 3 months has elapased actually recharge was done on march 18 th resolve the issue

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Address: 1206-A, 14TH STREET, POOMPUHAR NAGAR, KOLATHUR, CHENNAI-600099

My wife's mobile no.[protected] was recharged on 2.7.2020
(17.35 pm) through bhim upi, using my icici account, for rs.598, the transaction id sent was[protected]. Eventhough, today is 3rd july 12.25 pm, my wife's mobile has been recharged by them. Eventhough i tried airtel customer number many times, there was no response. Please do the needful, since the validity expires (D) on 02.07.2020 and before the amount was received by bharatiairtelltdtnprepaid155.

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