Airtel Complaints & Reviews

I have lost a single contact from my airtel sim. The contact's name is radhika. My number is [[protected]]. Kindly send the number to this email: [s. Rungta1996]@gmail.com

I am unable to conatcta with any of the custemer care personnel since they have setuo an ivr which commands to user to register the complaint using their app called airtel thanks app and i am facing internet service issues so i am unable access the app, i have mailed my problem but it seems no one really cares about the customers problem since i havent got any response. No toll free number is available which can direct the user to customer care services. It is a matter of great concern since airtel is not responding to my complaints. It seems the company is there to digest our money and gives no attention to customers complaints.

I have raised a issue but no respond from airtel side.

https://www.consumercomplaints.in/airtel-airtel-prepaid-sim-id-document-mismatch...⇄

Suggestion to airtel that doing unnecessary advertisement on social media and investment on this is worthless until your customer care service not improved.

Recharge successful but not deducted other airtel number my wallet number [protected]

Facing issue related sms.
Since feb 2020 facing issue.
In lockdown situation visited at airtel gallery end of may 2020 for 4-5 times they changed simcard as well they given only assurance that problem will be resolve by 24 hrs, 48 hrs again same commitments but not issue yet not resolved.
Still incoming and outgoing sms not working.
Very worst service airtel gallery kalyan west 421 301.

Respected airtel higher authorities

My name is shubhash maske

This is my bharti airtel number
[protected]

Lattitude and longitude
19.64243 and 76.24254

Address
Room 235 branmhavadgaon taluka parthur district jalna maharashtra 431504

Indoor and outdoor network coverage complaint no stick of network in our area

Registered network complaint immmediately from u r end.. Regarding the network concern no network available we are recharging on time but not getting benefits from airtel

It is humble request to airtel esclation team registered the network coverage complaint

Allternate number
[protected]

He chatting with me using bad words

My landline number is [protected] which also has an active internet connection.

This was a prepaid plan which i took by paying the advance rental of 6 months and it expired on 13th march 2020.

As it was a prepaid plan the services should have ended on 13th march 2020. But it did not and airtel fraudulently kept it active.

Airtel is still charging me even when there is a national lockdown in the country and therwcis no way one can have access to the services.

My concern is that when there was was no verbal consent of mine for the account to be active then why did airtel without my consent kept the account active and still charging me.

Almost all day i keep reciving the calls from airtel from many diffrent numbers and it is really a harassment.

I request the concerned authorities to take strict action against airtel.

How can a prepaid account be active after the tenure has been completed and automatically be converted into a postpaid account without any kind of consent from the customer.

The coonection itself is not valid and as soon as the prepaid time ended the company should have contacted me regarding keeping the action active or not.

All my efforts to dissconnect have failed as airtel first wants a payment for the non valid connection and then only accept the dissconnection request.

This is purely a fraud and such practices should be notified and my full bill be waived off as well as my connection should be discontinued.

A mail regarding the same has also been forwarded to gopal vittal the ceo of airtel but no response as of yet.

Vulgar and abusive messgaes

My office had shifted from delhi to bihar forbesganj, araria district. So i want to shift my broadband connection to the forbesganj office.

I've paid for the broadband connection 4 days ago and yet there's no connection. Airtel has the worst customer care service on the planet. Every technician doesn't answer his phone.

Hi i have complaint multiple time regarding my wifi device
1. Speed is very very slow.
2. Frequently calls are dropped and internet connection goes away.

I did changed the sim for this but no improvement.
I have registered complaint also[protected] last week
It was told that it will take 8 days. Now 8 days are also over but not improvement.
Please resolve the issue it long penidng.

My alternate number is [protected].

I had requested to upgrade to airtel fibre back in february 2020. The person came and installed the wiring then, but said they ran out of modem and will come back later to install it. After that covid happened and no one came.
Now that things have opened, i have contacted them 15 times, every time they say we will get back in 72 hours but have not received any response.
Order number is 75773195.

Most recently they have told me they will get back on june 28, july 1, july 3, july 7 both via email and via twitter.

Sir
Past 2 months speed of airtel in my area sanjay nagar near saket petrol pump meerut u. P was awsome but when i recharge my no bu 2498 2gb per day plan for 1 year speed goes down to bottom. Innour family we are using 3 sims of airtel all are facing same problem i have complaint 2 times on airtel thanks app but they are not listning.
I can't understand jio is expanding his network day by day but airtel going to bottom.
At last customer has no option other thanntonpoer out from airtel.
My name is rajeev sharma
My no is [protected].
I also port my no from jiobto airtel by seeing the speed but now i am regretting myself for this i think in my area all airtel subscribers will port out soon.

Dear Sir/Madam,

Today i have received calls from some numbers to my mobile . but i did not attend it as i was busy on my work and later when i checked my mobile i saw some 35 to 40 missed calls from different numbers and i had a search for that numbers in my true caller and it shows different names and i also continuously receiving call till this evening and i attend and spoke and i got to know they were wrong numbers and they were looking for some person which is not myself so i told its a wrong number and i cut the call. so i am just writing to you to avoid any problems which may arise in future.

Thank you

Hi,

My name is Zaheer and my registered mobile number is [protected]. Yesterday i tried adding one more prepaid number [protected] under my family plan of 799. So i contacted the Airtel customer care to have that number added. Based on my request, they initiated the process of migrating from prepaid to postpaid. But some how they have cancelled the request . After this, im not able to use any of my prepaid service for the number [protected], be it incoming or outgoing. Hence i have escalated the issue yesterday for which another customer care executive named anusha who contacted me today to say that this is because of the different circle issue and it cannot be resolved by their team and i have to contact the airtel store. As all are aware, none of the airtel stores in chennai are working.so she suggested me to contact airtel prepaid team to have this resolved.
In this lockdown period, im really having trouble contacting any of the prepaid team, so i told her kindly have it directed to the relevant team to have this resolved. But she responded rudely that this is not her concern and she cant help me on this. Thanks for this pathetic gesture to a loyal customer. By showing hands to different direction is not a good way to handle any customer. And whats the point of saying VIP service for platinum customers.
After all this Yesterday I visited the Airtel store looking for answers. Still they have no clue on why the number [protected] has been barred and they have written it to the head office team asking for explanation.
These guys are really pathetic and torturing the customer in these times.
They promised a day to get back to me. A day has passed. No response from them. Almost 2 days of no service

Chandrapara abdul adud

My mobile no i s[protected]. I am having prepaid mobile connection in the pack of rs.598.00 and valid upto 19.07.2020 but erroniously i paid an amount of rs.379.00 opting the pack which is providing only 6gb. Now i desire to continue with the old package of rs.598.00 to have 1.5 gb daily and prefer to pay the remaining amount. Since the old package is still in force please inform how to pay the remaining amount to continue with the old pack.
Regards
Bhaskar rao

I have recharged my dad which is a airtel number via netbanking but the plan is still not activated. He still gets message to recharge. When i checked in portal is says recharge failed but why my money is not refunded. Either the money should get refund or the plan should be activated. Please help.

I m facing slow data speed problem kindly solve this problem if this will not work ill use another company data