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Airtel Complaints & Reviews

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Updated: Sep 19, 2026
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B
binod0336
Sep 11, 2020
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Address: gurgaon Haryana

Hello, i have become upset with airtel dth customer care. These people call continuously for 4 months and ask the same thing, why have you not recharged dth yet? I am tired of giving the same answer again and again. That i have a dth account of my company that was hotel and now hotel was closed by company, i gave my number in it because i had to recharge it, now the company has closed, so you do not know about me, how many times he has spoken this thing but he did not pick up on hearing it. Calling and asking the same thing, why did you not recharge your dth, i am tired of answering this people are harassing me for 4 months, they called me continuously from different numbers like [protected], [protected], [protected], [protected], i have also recordedtheir calls many times their talk so, now i want to case on airtel have to give me hassasement charge.
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    M
    Máňû Ğûpťă
    Sep 11, 2020
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    Address: Sanjay nagar Bareilly sai hospital bali gali m manglam Lown k samne BAREILLY

    Mere paas aj tak glow sign board nahi aaya h or mere paas bali Shop par har baar
    Glow sign board lgta h

    Plzzz meri shop par b lagbayo borad
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      A
      Arjun Nagarajan
      Sep 11, 2020
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      Due to personal reason i want you do detective my postpaid account immediate basis. There is no proper response in store and customer care call. Postpaid Number - [protected], Mail ID - [protected]@gmail.com
      Airtel customer support has been notified about the posted complaint.
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        M
        MaruthiRam Amperayani
        Sep 11, 2020
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        I have recharged my mobile number [protected] through net banking for Rs. 100 on 10th Sep 2020 and received an SMS with Transaction reference[protected] stating: "The payment will be posted to your Airtel account within maximum four hours, however, no amount got added to my account. SIM expiry was on 10th Sep 2020 midnight. The amount has been debited from my bank account.

        regards
        Maruthi
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          A
          anigupta13
          Sep 10, 2020
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          Sir,

          I need incoming call details of my own number for 30th aug 2020, after repeated request to airtel, airtel is not helping me provide the same i am ready to pay the charges but still there is a denial from airtel end.
          I am in a urgent need and really need this help.
          Waiting for your reply.
          Airtel customer support has been notified about the posted complaint.
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            R
            rachit jaish
            Sep 10, 2020
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            Address: E-3/285 Arera Colony 10 number market Bhopal

            My internet plan is not working properly from last 1 and half month i complaint on regular basis. Finally internet working but speed is slow so airtel customer executive told me to upgrade plan i upgrade the plan but now modem has to change by airtel so they told me that within a day they will change the modem. But nobody come after that i again call to 121 customer executive they told me 2 days, again nobody visit. I again called 121 same process again they told me now 3 day, since in lockdown my institute is closed so i depend fully on airtel, and because of airtel wrong commitment i lost my uae client because i had made a wrong commitment to uae client because always giving me a false commitment and airtel executive not even talk me to there senior executive after half and hour wait. My airtel number is[protected]
            Airtel customer support has been notified about the posted complaint.
            They are not supporting still the same issue on 14th September 2020.Even they are not replying
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              A
              ajcomputer
              Sep 10, 2020
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              Recharge payment of rs 598 deducted but recharge failed
              Airtel customer support has been notified about the posted complaint.
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                J
                Jigs Creative
                Sep 10, 2020
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                I will make wrong recharge but they didn't give any response,

                Mail to [protected]@in. Airtel.com by my registered mail address but they can't give me right response

                Wrong number is [protected]
                My number is [protected]
                Transectionid is [protected]
                Amount 399
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                  H
                  Harish_007
                  Sep 10, 2020
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                  Address: Bangalore

                  Hi I am Harish K.
                  I had booked a broadband coonection last week.
                  Airtel representative came and took the amount of broadband connection and told the technician will contact you soon.
                  Today the technician called and told that my area is not covered under broadband services.
                  Please help me to get my amount back.
                  I want refund as soon as possible.
                  I have attached the lead ID generated message which i got from airtel on september 8 2020.
                  Airtel customer support has been notified about the posted complaint.
                  Sep 10, 2020
                  Updated by Harish_007
                  I am attaching the payment screenshot which i paid.

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                    S
                    Sachin K John
                    Sep 10, 2020
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                    I recharged ₹ 219 wrongly on [protected]. I want to refund it. The transaction ID is [protected]
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                      A
                      amanverma_18
                      Sep 10, 2020
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                      Hi team,

                      We are facing frequent connection drops in ramagondanahalli are bangalore - 560066. The service of airtel is so pathetic that call cannot withstand more than 30 mins and will disconnect post that.

                      Not only calls but your broadband connection also sucks, this is the 4th time my payment was stuck on gateway as net connection dropped.

                      Are you really serious about your customer satisfaction or just rely on jio :)

                      Seriously i am using airtel from past 8 years but now i think if this kind of service continues then hopefully you also come under agr radars and i am for sure gonna disconnect airtel connection today. - worst service than bsnl
                      Airtel customer support has been notified about the posted complaint.
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                        O
                        ongodlyservice
                        Sep 10, 2020
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                        Email id not getting updated in airtel thanks app

                        my email id is entered misspelled by airtel executive at the time of new sim now its not getting updated and because of that airtel not accepting my email
                        weird rules of airtel that it wont accept mails from non registered mail
                        sometimes i wonder have i made a mistake by porting from idea to airtel
                        as its impossible to connect with a customer care executive from non airtel number

                        lot of issues and not friendly with customers
                        Airtel customer support has been notified about the posted complaint.
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                          S
                          Singhjack
                          Sep 10, 2020
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                          Website: Airtel thanks

                          I have recharged my mobile number through upi for Rs209 on 9 Sep 2020 and received an SMS with Transaction ref of Rs. 209. Bank tnx was also completed successfully but my mobile is not recharged
                          #airtel #bhartiairtel #Telecommunications
                          Sep 21, 2020
                          Complaint marked as Resolved 
                          [email protected] 9209601890 Problem not solved yet how many day it will take to solved My problem. shame on airtel its my fault that i trusted on airtel
                          Airtel customer support has been notified about the posted complaint.
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                            B
                            Bhagya Dodamani
                            Sep 9, 2020
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                            Resolved

                            Hi team. I have paid 3months of fee on 07/09/20 but still i have not received broadband connection and received one message as could not be progressed. After this am trying to do all possibilities to communicate with them but non of them are responding even the guy who came for collecting document n received payment via airtel link he is also not responding. If the connection is not possible at least refund my amount 2828rs.
                            Sep 11, 2020
                            Complaint marked as Resolved 
                            My compliant has been resolved now.i got connection hence I don't need any refund.thanks for your support
                            Airtel customer support has been notified about the posted complaint.
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                              R
                              Rohit Jhunjhunwala
                              from CHENNAI, Tamil Nadu
                              Sep 9, 2020
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                              I made 2 payments towards my airtel one plan (Broadband + postpaid mobile) for the month of july immediately after the payment request came. The amount has been debited from my account in full. However, their systems are only recognising part of the payment. Rs. 1100 is shown outstanding somehow.

                              I have been following up with them for 2 months on this but they have not resolved this. They also disconnected my mobile phone. I have paid the payment for the month of august in full as well.

                              Till now no resolution has been given from their side. All their email ids and phone numbers say the same thing. It will be resolved in 48 working hours but it is never resolved till now.
                              Airtel customer support has been notified about the posted complaint.
                              I have already reached out to customer support, nodal office, appellate office and the central office support. By email, phone calls and complaint numbers. I even went to their service centres to have my phone reactivated which Airtel disconnected even after making the full payment and having a credit balance outstanding.

                              I am receiving calls every 2 days from a different representatives asking the same issue again and again and promise resolutions in 48 hours - Since July 2020.

                              So simply notifying them of this complaint is not going to work as they already have 10 Service Requests numbers generated which they promptly closed without a resolution and no longer generating any more requests.
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                                N
                                Nitin verma
                                Sep 9, 2020
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                                Address: 52/3, 1st Floor, Near Ram Leela Maidan, Ashok Nagar

                                I have a complaint to airtel customer care regarding my contact number [protected]. This number attached to my other number ([protected]). After call to airtel cc. I separated this number. He told me after 1 month you can port your number. After this when i was gone to airtel store near me gtb nagar, a female executive told me that in the store sim is not available at this time for postpaid to prepaid, you have a check after 2 days. Again went there after 2-3 days they told the same sim is not available due to covid19 it will take time 10- 15 days. And after went there again they told me the same. After that my health was not in good condition. I have to the operation of stone in the kidney on 15 aug. I was on bed rest for 22 days. Due to this, i have to left my job also. Now airtel ce called me for payment. How it is possible sir when i did not use that number and it was not my fault if your store hasn't sim. I am not able to pay 1400/- amount as per airtel ce told me for 3 months pending bill. I will pay only 1month as per my plan. I requested to you kindly give the right solution.
                                I have attached my hospital pic.
                                Airtel customer support has been notified about the posted complaint.
                                Sep 09, 2020
                                Updated by Nitin verma
                                Still Not resolve. How Can you say that it was resolve i just Complaint on portal.
                                Sep 15, 2020
                                Updated by Nitin verma
                                6 day done but none call or email receive from the Bharti Airtel. My number is barred. I am unable to use that number . Kindly do the needful. It's attached from my Aadhaar and other channels.
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                                  G
                                  guru4ui
                                  Sep 9, 2020
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                                  Initially i have booked airtel digital tv but installing not happened and they refused to install in my location and they said will refund the money but they didn't refund.

                                  Then i have sent email to Airtel requesting refund with in 3 months(06 Mar 2020) and they asked me to provide cancelled cheque and my communication details i have provided all those thing. but i didn't receive refund.

                                  Then i have sent another mail on 26/08/2020 now they are saying they can't refund after 90 days

                                  Ideally Request itself not required as the cancellation happened from Airtel end. but still i have raised request within the timeframe.
                                  Bcoz of their ignorance now they are saying the cant pay my Money.

                                  Airtel DigitalTV ID [protected].
                                  Reference# [protected]

                                  Regards,
                                  Kumara Guru
                                  Airtel customer support has been notified about the posted complaint.
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                                    S
                                    Srinyr
                                    from Bengaluru, Karnataka
                                    Sep 9, 2020
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                                    Address: Shriram Samruddhi apartments Vibgyor School Road, Thubrahalli,Varthur road, Bengaluru -560066

                                    Airtel Support engineer took the installation request and charged an amount 5232/- on 13-Aug-2020 for 6 months v-fiber broadband connection (See attached receipts) and called me back on 19-Aug-2020 and mentioned in my area v-fiber connection is not available in my locality so i asked him to cancel the request and refund my amount. He said I will get my money back in 5-7 working days.
                                    I am continuously checking for my amount but no answer has been received since 2 weeks. Find Payment confirmation Receipts attached. Please help me get my money back.
                                    Airtel Support person came to our home for initial verification and their contact numbers
                                    Karthik: +[protected].Karthik's supervisor contact :[protected].

                                    Please find details below and help me get my amount back.

                                    Requested and paid fee on 5232/- 13/August/2020.Cancelled request on 20-Aug-2020.

                                    Please see attached receipts for the payment.

                                    My address is : P# 901 Shriram Samruddhi ApartmentsVibgyor School Road, Thubrahalli, Varthur road, Bengaluru -560066.Registered phone number : [protected].

                                    Thanks,
                                    Srinivas Yerubandi
                                    Registered Ph no: +91 [protected]
                                    Airtel customer support has been notified about the posted complaint.
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                                      D
                                      Dr.R.K JAT
                                      Sep 9, 2020
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                                      Address: India

                                      Sir/madam,
                                      I have a airtel fixed landline -[protected]. I paid my land line bill through airtel money mobile app with support of google upi on 1st august 2020. After completing all the process, my payment is neither credited in my land line phone account and nor refunded in my sbi account. For this i have filled complaint on airtel customer service number[protected] but my amount has not been refunded till today, even after several communication via telephone & emails also. I have also shared my transaction screen shot while complaining.
                                      Kindly look into the matter and direct concerned official to resolve the matter as early as possible. Transaction screen shot is enclosed for needful and further action.

                                      With regards
                                      Dr. R. K. Jat,
                                      Mob. No. [protected]
                                      Jaipur, rajasthan.
                                      Airtel customer support has been notified about the posted complaint.
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                                        S
                                        Singhjack
                                        Sep 9, 2020
                                        Resolved
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                                        Resolved

                                        I have recharged my mobile number [protected] through bhimupi for rs. 209 on 9th september 2020 and received an sms with transaction reference [protected] and airtel1/del/prepaid txn#[protected] of rs. 209. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

                                        Regards

                                        Karan singh
                                        Sep 10, 2020
                                        Complaint marked as Resolved 
                                        Your a/c no. XXXXXXXXX7106 has been debited for Rs.209.00 on 9/9/20 1:56 PM towards beneficiary a/c no. XXXXXXXXX1465 (UPI Ref no 025378052784) Still no response from Airtel I lost my money as i trusted on airtel
                                        Airtel customer support has been notified about the posted complaint.
                                        Sep 17, 2020
                                        Updated by Singhjack
                                        Still i did not get any update from airtel and any from coustomer care about posted complaint
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