Airtel Complaints & Reviews

No proper communication available to purchase directly extreem setup box. I want to exchange my existing hd setup box with your extreem setup box. But no one responding. [protected].

Thanks.

1. Recently i returned from the us and registered a request on the thanks app to convert my prepaid number to postpaid. This was on sunday, june 28.

2. I was called by a representative to confirm my address and was told that someone will be visiting my house the next day

3. Nobody's visited yet and since monday morning (June 30th), i have had no service on my phone. This obviously means that i can't call 121. I tried using another person to talk to a customer care rep but it just tells me to 'register' my complaint on the thanks app.

4. So, i got on the thanks app. Went into 'help and support' 'browse help topics' 'data and network' 'i am unable to make or receive calls' click here to diagnose the issue'. It prompts me to choose between options all of which apply and eventually asks me if i am in a problematic area which i am not. There are people around me using airtel. And when i say 'no', it shows an error.

. I am a working professional and need to use my phone. Please fix my service asap.

I had airtel broadband connection which i disconnected on 11th nov, 2019. I paid advance money for 6 month under arp, but havent got my remaining money (Rs 3375.4) back yet. Have been following up with airtel customer care and twitter regularly but they are just playing around.
First they said that cheque has been sent to me but i never received any cheque, post sending my bank account statement, airtel asked me to send me account details to initiate online transaction. After providing all details, airtel replied back that, they have initiated online transaction but i still didnt get any money back in my account. On following up airtel again asked me to send bank account statement and confirmation from my bank regarding no amount is credited in my account. I provided all this and they said they will repeat online transaction again. But still i dint receive any money. I have provided them my recent bank account statements also but now airtel is not replying at all.
I am mentally tired chasing them and airtel is just playing around. Its been 7 months now and i want my money back and there should be penalty imposed on airtel for treating customers like this.

May and june month i lost my mobile some one used my number please give recordings and messages details

Dear sir my self khet singh, my mobile number is [protected] it have the validity up to 30th july. But it is rejected by airtel. I am contacted the customer care they told me to upgrade the sim to 4g, but sim already in 4g. Please help to activate my sim.
My alternative contact number is [protected].

Hi,
One of my airtel sim is not showing any signal since last friday. I've tried to call 121 from my other airtel number but there is no option to contact customer care. I tried using airtel thanks app but it asks for otp. Now since there is no network i'm not getting any messages. How am i supposed to enter otp? This is weird how one of my sim is working but not the other. I've tried swapping, inserted the sim in another phone, troubleshooting, and everything but nothing works. Please resolve this as it is my main number.
Note: i have both my cell numbers recharged with the same pack.

Why it is asking many option for connecting in my laptop

I had purchase an airtel prepaid sim on 15 june 2020. I had submitted the documents two times but my outgoing calls are not working. My no is [protected]]. Please help

Airtel did not provide the network and wants me to pay the entire bill and because of them i lost my job also in these difficult times. They have disconnected my phone now and they were not able to provide network since 23rd march 2020.

I am already into lot of problems and in these difficult times they are harrasing me mentally.

I want compensation for the loss i had to bear because of airtel.

Message to port out sim from airtel continuosly failing

Hi airtel

I have complaint on airtel networking issue against reference # c4gsp[protected] and got confirmation will be resolved by end of may 2020, and know we are on 30th june, no action taken.

Please fix this know.

Regards
Vinod

Hi

Please lookinto this request at the ealiest as the amount is deducted through reference number[protected]. Even msg was recived on the initative the same is not updated.

Regards,
Ravikant

We have given the cheque of the bill on june 3rd to the airtel excutive. And amount got debited on 11th of june.. Till today on june 30, we dint get outgoing and incoming facility. And excutives keep on calling to pay the bill and harasing they will go for a legal action if we wont pay, rather updating the systems they are calling, its been more than 15 days payment not yet updated in there systems. If it is not yet updated by the end of the day we will take legal action on airtel, and whom are calling and harrasing for payment..

आऊट गोईंग कॉल करणेपर आगेवाला कॉल recived करता है और कॉल recived करणेपर कुछ सेकंद मे स्क्रीन पे line busy लिखके आता है और कॉल कट हो जाती है।

I had lost my sim and that's why i deactivated my number couple of days ago.

Yesterday i went to airtel store and i requested them to give me duplicate sim so that i can use same number.

They assured me that the sim will start working within 4 hours. More than 24 hours gone and still my sim is not activated.

The number of sim is - [protected]

This number is not activated yet, there is no tower signal showing in my phone.

There is also no customer support on 121 and 198 number. We are unable to talk with any executive and also not getting solution on email

This is really very harsh experience

My airtel number is -[protected]
I am recharge this number on 29june 2020
With offer of flate rs40 cashback on wallet if i recharge rs698 with airtel upi, and as follows i am recharge this number with airtel upi of rs 698 but there is no cashback receive on my wallet, so please give cashback

I am copy paste the message which i got:

Recharge of rs 698.00 is successful for your airtel mobile on[protected] at 11:51pm transaction id[protected]

Hi team

I am using airtel broadband servies number-[protected].
My renewal date was 26th june'20 and it is absolutely shocking that till now (As on 30th june'20) it is showing that i have used 64gb of data which is absouktely riduculous. This means 12gb a day which i havent used at all. I have only used my company websites and 2 laptops are used. Thats it. No downloads at all.

This needs to be taken seriously as airtel is taking advantage of the current situation and this is called absolute cheating.

Need you support here.

Everytime i make a recharge for airtel data pack and connect it to my laptop for wifi connection it doesn't work. Shows the same pop up one. Airtel.in. Resolve this issue on an urgent basis. Realyy disappointed with airtel connection. Never felt this kind of trouble with my 7 years of connection with this server.

Hello..

My name Gnana Christopher Mobile number [protected] i recharge amount Rs.399 on May 31th online my amount got deducted in my bank account but the recharge not done after some time i got message and i recharge again for Rs.399 my 1st recharge amount still not refunded hope you will do .

I recharged my mob[protected] on 28/06/2020 for validity of 28 days. Previous validity was upto 28/06/2020. So the new pack should be valid upto 26/07/2020. But airtel gave validity up to 25/07/2020. That is airtel started new pack from 28/06/2020.
It means airtel is cheating non suspecting customers who recharge before the expiry of current validity. If one recharges 2-3 days prior to expiry or on expiry date itself, he is sure to be cheated by airtel.