Claimed

Airtel Complaints & Reviews

2.1
Updated: Nov 11, 2025
Complaints 54693
Resolved
21970
Unresolved
32723
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 323

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Niranjanyabays
Jun 25, 2020
Resolved
Report
Copy
Resolved

In airtel app i recharge throw netbaming but amount debited but transaction failed... Check and do the needful..
+1 photos
Jun 25, 2020
Complaint marked as Resolved 
app : airtel thanks app Recharge throw net banking amount debited but transaction failed ..i lost 379 rs ...bank debit message i attached as an image
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    Jaichawla
    Jun 25, 2020
    Report
    Copy

    I disconnected airtel for very bad network connection with not service and informed them by email, phone, text messages during lockdown and went in person after lockdown but they are still billing me every month. All my attempts to call them are futile. Please help and advise.
    +1 photos
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Vanshika tiwari
      Jun 25, 2020
      Report
      Copy

      Address: 20, A yogendra vihar naubasta kanpur
      Website: [email protected]

      Please sir, stop this installation process of mobile tower because we had a pregnant woman in our house. And it's harmful radiation can affect the heath. Please show some humanity please
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        Vanshika tiwari
        Jun 25, 2020
        Report
        Copy

        Address: 20,A yogendra vihar naubasta kanpur
        Website: [email protected]

        I want to stay the installation process of mobile tower besides my house. As it is mandatory to install it at 50 metres distance from the residensal area. Although it is also harmful for a pregnant women. So please stop this installation process.
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          L
          Lakshay Gola
          Jun 24, 2020
          Report
          Copy

          Accidentally recharge my phone number twice.

          Address: 76, church road, Jangpura Bhogal , New Delhi - 110014

          Hello i had recharged my airtel mobile number with inr 379 and had activated a pack for next 84 days.

          Next using 'paytm' i had recharged the same number mistakenly of inr 1149 and pack for next 1 year.

          Now they were not ready to refund it as it was done through third party app (Phone pe) where in they were ready to refund it if was done through airtel app.

          Thnak you....
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy
          P
          Parinda Nirala
          from Aurangabad, Maharashtra
          Jun 24, 2020
          Report
          Copy

          Hello airtel team,

          Prepaid mob : [protected]

          Please check my network issue problem.
          I am not getting full network. Please contact me regarding this issue as this is very frustrating in 4g era, i am not even getting proper network connectivity.
          Airtel customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            kaveri dey
            from Mumbai, Maharashtra
            Jun 24, 2020
            Report
            Copy

            Hi, i recharged prepaid no [protected] on 15 june 2020 with rs 598. My account was debited but recharge was unsuccessful. Details received by sms that amount was credited to airtelin. [protected]@axisbank upi[protected]. Further my bank has confirmed that the amount was credited to airtel hdfc upi master login, account no ending with xxxxxxxx1465, ifsc code utib0001507, vpa - airtelin. Rzp.@axisbank. Since the account recharge failed i put money in airtel wallet and recharged with rs 20 and 249 which was successful. Can you please refund the wrongly debited amount. The airtel wallet that was used for this recharge is for a postpaid no [protected]. Please check.

            Thanks
            Prem
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Prachi Pattnaik
              from Samastipur, Bihar
              Jun 24, 2020
              Report
              Copy

              Hi team,

              I had and old version of airtel app where it showed one of the recharge amount as rs 448. When i selected that, amount got debited from my account but recharge failed. I have not received any refund or a statement stating the refund details.

              Then i updated the app and the rs 448 amount was no longer available. So i recharged with a different pack.

              My phone number - [protected]

              Transaction id (Failed amount)-
              22-jun[protected]jun-2020), by debit card:
              Othpg[protected]www airtel in gurgaon-448.00
              +1 photos
              Airtel customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                rawatdalbir
                from Delhi, Delhi
                Jun 24, 2020
                Report
                Copy

                Address: Plot D-216/3 Central block Dilshad Garden, near pocket M 17 A5

                Radiation from the mobile tower getting causing diseases... I would like to lodge complaint on behalf of residing and self in the area near the address mentioned above against the installation and functioning of mobile phone towers installed on the said address and thereby putting the life of residents in vicinity in hazardous situation.. Because of heavy radiation... The residents getting diseases from it. As you know that, it is general rule that, the mobile tower has to be installation 50 meters away from the residential area as the radiation eminating from the said mobile tower causes various effects on human body and worked as slow poison upon the human body. Therefore, various building societies are refusing to install the said mobile tower on their building. Hence, the said mobile company choosing residential areas as they know that, few people are very greedy about the money and ignorant of their effect.. We are getting effected badly..
                We are, therefore, request you to kindly look in to the matter personally and see that the above tower is removed immediately from the above said address in order to prevent further damage to the health of innocent people of the area.

                If no action taken will go for rti to know the process that how it installed.
                Thanking you.
                Airtel customer support has been notified about the posted complaint.
                Jul 05, 2020
                Updated by rawatdalbir
                Believe human life given very less priorities else it will be removed with immediate effect Moreover it was not installed in populated area. You can check on below given address & self evaluate.

                Plot no. D-216/3 & D-216/2 Central block Dilshad Garden Delhi 110095
                Near Pocket M-17 A/5
                The complaint still not attend & the tower is still their, however shown status in complaint resolved. Why you people are playing with residents emotion.

                Request to the administrater to Please resolve the matter at the earliest.
                The complaint still not attend & the tower is still their, however shown status in complaint resolved. Why you people are playing with residents emotion.

                Request to the administrater to Please resolve the matter at the earliest.

                The address is
                Plot no D-216/3 & D-216/4 central block Dilshad Garden Delhi 110095 ( near Block M-17 A5)
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Syed Asik
                  Jun 24, 2020
                  Report
                  Copy

                  Sir yesterday i'm pay 598 on my airtel prepaid number.
                  My payment failed but amount debited please refund my money soon as possible i'm try to call airtel costumer care but no one pick up my call.
                  My mobile number +91 [protected]
                  My txn id[protected]
                  +2 photos
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    Balaso Sangolkar
                    Jun 24, 2020
                    Report
                    Copy

                    Address: Mangalwedha

                    Transaction no[protected]
                    Date 24/06/2020
                    This recharge mobile no is typing mistake please. Cancel transaction and refund payment
                    +1 photos
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      rimikmc12
                      Jun 24, 2020
                      Report
                      Copy

                      I paid airtel for xstream fiber connection on 9th june. For two weeks there was no communication as to when installation will happen. Hence i want a refund. Customer care is unavailable at airtel at all levels. Just setting up a scam
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        pruthiraj
                        Jun 24, 2020
                        Report
                        Copy

                        I recharged my number by my airtel app. There was an offer of 448, i choose that but after recharge money deducted from my bank account to airtel, then it shows there is no offer for 448 recharge so the recharge was unsuccessful, and said to wait for 2 hours. Its been 2 days still i didn't get my money.
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          sunbageo
                          Jun 24, 2020
                          Report
                          Copy

                          Airtel broadband connection disconnecting due to some internal problems. Kindly proceed it.

                          Dsl no :[protected]
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            Gurram Madhusudhan Naidu
                            Jun 24, 2020
                            Report
                            Copy

                            Hi,

                            i have recharged for the Rs/379 pack with Rs/50 off in the airtel app using the phone pay app.
                            the amount is deducted but the recharge has not done.

                            transaction details
                            paid to :: Airtel HDFC UPI Master login
                            transaction ID : P2006240855021327208489.
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vishesh Vats
                              Jun 24, 2020
                              Report
                              Copy

                              I have contacted many airtel store regarding airtel xstream fiber, but they say it is not feasible in my area, and don't have any idea about how much time will it take, due to this corona lockdown we students are in great need of good internet connection, my friends living over here also need the same, please do something airtel, i have been in this problem for now 4 months. (Date-20 march 2020)

                              Email - [protected]@gmail.com
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                PremChand@
                                Jun 24, 2020
                                Report
                                Copy

                                My self prem chand garg, i have applied to port my number [protected] from idea to airtel on 12.06.2020. On 15.06.2020 my idea connection is disconnected and i have received message from airtel on my alternate number that "dear customer, your mobile number [protected] is ready for activation now. Please insert your sim in your handset and call 59059. Your tele-verification pin for your activation is 74309".

                                Thereafter, i just insert my airtel sim to handset, but it is not showing network since then. I have followed the procedures for activation i. E switch off my handset after inserting sim and trying to call at 59059, but against it is showing no network. I have contacted the problem before airtel retailer and airtel store. All of them has changed the sim 5 times, but no issue resolved. I am very disappointed with airtel and regret on my decision to port number from idea to airtel.

                                You are requested to take action on the same on an urgent basis.

                                Regards,
                                Prem chand garg
                                Alternate mobile number [protected].
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Barun Ghosal
                                  Jun 24, 2020
                                  Report
                                  Copy

                                  I have recharged my prepaid mobile number [protected] on 21june 2020 through your airtel thanks apps and online through net banking yes bank payment credited rs. 149 and still it is not activated. Today is the last day my incoming call to be stopped as your msg updated by sending regularly sms.
                                  Please take necessary action to continue my mobile service. Details are as follows. My mail id : [protected]@yahoo.co.in

                                  Mobile no. [protected]
                                  Pack amount : rs. 149
                                  Payment method : others
                                  Transaction id : net txn: payupayment [protected] payupayment
                                  Transaction date : 18.6.2020
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sandra Alex
                                    Jun 24, 2020
                                    Report
                                    Copy

                                    Hi,

                                    I have ported my postpaid airtel to prepaid plan in feb 2020.
                                    I have done the frc from shop as suggested. But even after that i am not able to make any online recharge for my number.
                                    Trying to contact airtel via 100 different ways from march.
                                    Its been 4months and i am struggling to get this rectified.
                                    Please help.

                                    Thanks in advance,
                                    User
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Ravindra Thanage
                                      Jun 24, 2020
                                      Report
                                      Copy

                                      Address: A/P:-Tikhol,Tal:-Parner,Dist:-AhmeadNagar

                                      Hi sir,
                                      I request you to install mobile tower in my village, because of long time we are facing network issue in my village. Total mobile user is 2500 in my village.
                                      Only jio mobile network is in my village, but internet speed is very low.

                                      Name :- ravindra vitthal thanage
                                      My village address :- a/p:tikhol, tal:parner, dist:-ahmeadnagar, pincode:-414304
                                      Mobile no :[protected]/[protected]
                                      Airtel customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit