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B
bhagwatsudhir
Sep 4, 2020
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I have recently purchased new sim card with number +[protected]. The sim card issued to me was recycled one means it is already used by somebody else. Due to this i am getting unwanted sms and calls. I requested to issue fresh sim card and number. The request refused by airtel store stating new number are only assigned to to postpaid customers (This was not informed while purchasing sim card). Escalation was done via email with nodal office to resolve issue was also rejected. This is discrimination with customer. Requesting your support for getting fresh number
Airtel customer support has been notified about the posted complaint.
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    Rpoliyedath
    Sep 4, 2020
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    We are having 3 landline connection at 67/69, bhagwan bhuvan, bazargate street, fort, mumbai-40000. The numbers are 40028991, 40028995 and 40043021.
    Since we have shifted our office to vashi we want to shift landline 40028991 and cancel 40028995 and 40043021.
    We are not able to get any proper guidance from the customer care ivr as there is no physical voice interaction.
    Please guide us how we can make the above process.
    Please reply to [protected]@gmail.com
    Cell no.[protected]
    Airtel customer support has been notified about the posted complaint.
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      S
      Sreekanth Racharla
      Sep 4, 2020
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      Address: Sham Rock Apartments,Door Num: 13-24, Flat 514, 5TH Floor, Beeramguda Kaman Road,Ameenpur, 502032

      Dear team,
      Good day!!

      We have raised below two tickets on airtel dth issue but none of them have been resolved from 28 aug 2020 to till date.
      [protected]
      [protected]

      My handy: [protected].

      The issue is: my subscribed channels are not visible all of sudden while watching the tv set top box issue. Airtel team and dealers are escaping to address my issue (Airtel no manufacturing same kind of set up box). Kindly look into this issue and advise the service provider to fix it.
      Airtel customer support has been notified about the posted complaint.
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        P
        pannalal gafur
        Sep 4, 2020
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        I have done my recharge on my airtel number and it was successful and I got a order id as well..but the internet pack is not activated
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          N
          Namya Ali
          Sep 3, 2020
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          Website: www.airtel.in

          I recharged my mobile from amazon by airtel. The status on amazon showed as recharge done. The money also got deducted from my bank but I did not receive any sms regarding confirmation on my mobile . The recharge was also not done.
          Airtel customer support has been notified about the posted complaint.
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            N
            Nitesh_TF
            Sep 3, 2020
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            I Paid money for 365 days plan on 27th September 2019 (12:11pm) so according to that my Plan should expire on 26th September 2020... But My plan expired on 27th August 2020.
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              K
              karan rathadiya
              Sep 3, 2020
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              How can i solev my rejected sim
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                N
                Nagaraj Mnr
                Sep 3, 2020
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                Address: Mancherial telangana district

                Dear Bharthi Airtel,

                I Nagaraj and my airtel postpaid number has deactivated due to I got Major accident and I was completely in bedrest for 1year.

                Due to this my postpaid number got deactivated and I need the number, as I have all the transaction with this number, like bank transactions, PF account and many more other services are with this number only.

                I have visited the airtel store at Mancherial but they saying number not available.

                Request you Pls activate the number.

                Mob no :- [protected]

                Present contact no:-[protected]

                Yours Faithfully
                Nagaraj
                Airtel customer support has been notified about the posted complaint.
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                  S
                  sumeet323
                  Sep 3, 2020
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                  Address: Udhampur

                  I have requested to port my Rajasthan prepaid sim to pre on post sim Jammu and kashmir on[protected] in Salathia chowk, Udhampur, J &K. First of all they took around 40 days to port my sim. On 3rd September, at 22:00 hrs, my new sim got signals. I have done the necessary verification call and call got verified and the executive told me to wait for half an hour for sim activation. Now my sim is blocked. The office took Rs 450 for one month unlimited usage. I have also done one Rs 100 recharge which is also not reflecting. I am not able to use my sim and it had hampered my work a lot.
                  I want my money back and just start my sim. I will port my sim to some other subscriber. I am very annoyed with the service of airtel.

                  Sumeet Heera
                  Airtel customer support has been notified about the posted complaint.
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                    A
                    Aravind Vaithiyanathan
                    Sep 3, 2020
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                    Address: Tiruvannamalai

                    I am using Airtel connection for the past 15 years. For the past months I am experiencing too much of cross connection and cross talk. When I am speaking with someone they are hearing another person talking in between . This is happening several times. This is very much disturbing and not feeling secured . It makes me feel so in-secured of keeping the data and conversing important things over phone.
                    Airtel customer support has been notified about the posted complaint.
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                      G
                      Grace jeon
                      Sep 3, 2020
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                      Website: Www.airtel.in

                      I did a recharge of ₹98 of 12 GB data pack and my money was deducted from my bank accounts but my number wasn't recharge! Please fix it! I had to recharge twice
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                        R
                        rushabha r jain
                        Sep 3, 2020
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                        [protected]IGAJIAVEZ4 this is reference id of transaction made on 3rd of September 2020. amount of INR 558 has been DEDUCTED but the service of PREPAID RECHARGE to be provided is not provided
                        TRANSACTION ID:[protected]
                        PLS INITIATE MY REFUND
                        Airtel customer support has been notified about the posted complaint.
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                          M
                          Mrs Shabbir
                          Sep 3, 2020
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                          Address: Airtel, Jammu and Kashmir

                          Hi,
                          I Requested to close my airtel postpaid number on 30th july, 2020, which was done within 15 days. But issue is i keep receiving ebill messages and emails even i paid all my dues the same day.
                          These messages and emails are irritating.
                          kindly look into this issue.
                          Airtel costumer
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                            S
                            sshreyans
                            Sep 3, 2020
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                            Hi,
                            On 3rd Sep, today, my number - [protected] got successfully ported to Airtel (from Vodafone).On the Airtel Thanks app, I initiated the recharge of Rs. 279 (as an FRC) using payment method as Paytm Wallet.The amount of Rs. 279/- got debited from my Paytm account/wallet the number did not get recharged and I am unable to see the same in Transaction History.
                            Paytm passbook shows Money 279 successfully paid on 3-Sep-2020. 10:56:13 AM with Transaction id: [protected].I tried raising an issue with Paytm but it says "Your transaction of Rs. 279 to Bharti Airtel Limited under order id[protected] was successful.Kindly coordinate with Bharti Airtel Limited for confirmation of services/product delivery."Find attached screenshot.
                            Please advise.
                            Airtel customer support has been notified about the posted complaint.
                            Sep 15, 2020
                            Updated by sshreyans                             its been 13 days and no response yet. I am still awaiting for the refund of payment.
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                              P
                              pradeepsurya
                              Sep 3, 2020
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                              Address: Bharti Crescent 1, Nelson Mandela Road, New Delhi, India

                              Since 9/2/2020 my mobile internet speed became slow, I have 12 GB of data left in my account. Why the sudden slow in the internet connection. Since, the COVID19 I am working from home if network slow I can not work only. Please resolve it as soon as possible. There is no way to speak to customer care person also.
                              Airtel customer support has been notified about the posted complaint.
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                                K
                                Kathirvel Ammasai
                                Sep 3, 2020
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                                I ported from jio to airtel after jio network take back the service i didnt receive airtel signal hence i call to the customer care from another number as her request i called from another airtel number to 59059 but there is no activation process there is only subscription ads for more than 5 minutes after that i called for customer service they asked me to meet the retailer and ask to make my network activated. For that i told before that i viewed mnp that gets activated than how i can go to the retailer immediately solve the issues from your side. But still i didnt receive any signal from airtel. My number gets no signal for two days this is very irresponsible service. My alternate number [protected]
                                Airtel customer support has been notified about the posted complaint.
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                                  J
                                  jana2k1
                                  from Mumbai, Maharashtra
                                  Sep 2, 2020
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                                  Address: Chandanagar

                                  I worked 7 yrs with IT corporate using airtel mobile number. applied for conversion to personal the same number as was spread among customers, friends. NOC given from corporate to convert and same submitted on 31st July 2020. Rigorous follow up from my side only and no response from center manager where I submitted KYC docs for conversion. Got verification call on KYC docs and confirmation mail on reactivation of my number received. But finally my number got deactivated on 01st Sep2020 after lapse of almost a month. No response even from Nodal Offr or Applete authorities too. all emails and numbers given are hopeless and non-responsive. Great and Worst experience with Airtel and lost credibility of customer service. Such a irresponsible manager I have ever seen in my life time.
                                  Airtel customer support has been notified about the posted complaint.
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                                    N
                                    nimbal
                                    Sep 2, 2020
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                                    After recharge of data pack my sites are getting redirected to one.airtel.in or airtel.in/rcconf
                                    Plz solve
                                    These are playing with customers
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                                      R
                                      Rajat Mohapatra
                                      Sep 2, 2020
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                                      Address: Kudia, Basta, Balasore, 75602

                                      Hello, I did a recharge in my Airtel thanks app of [protected] and made payment through Amazon pay. Payment deducted from my account but recharge unsuccessful. I am attaching my screenshot.

                                      I contacted same with Amazon they told to contact airtell.
                                      Airtel customer support has been notified about the posted complaint.
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                                        S
                                        SohamPoddar
                                        Sep 2, 2020
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                                        I tried recharging my prepaid Airtel mobile with 558 amount, and it charged me twice, and money got deducted from my account twice, but only one recharge was successful, while the other was a failed one.

                                        I demand a refund of the duplicate amount charged to my bank.

                                        Airtel prepaid number - [protected]

                                        Attaching screenshot of my bank transaction record which has the Airtel transaction ref number.
                                        Airtel customer support has been notified about the posted complaint.
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