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Updated: Feb 2, 2026
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Airtel reviews & complaints page 330

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S
safiur
Jun 19, 2020
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Hi,

Until 18th june, my sim was working fine and all of a sudden it has stopped showing no service.
My number - [protected]
I tried to use multiple mobiles but still the same issue. I have a running pack and in the airtel pack it says as status - active. Still i did another recharge which is vain now.
Currently i'm abroad and unable to visit the airtel office. I need my service to be activated immediately as this is not the way to suddenly stop the service.
There should be a prior intimation on this.
Request your help on this in order to re-activate my services and also refund the recharge amount i made which was of no use.

Kind regards,
Mohammed safiur
Airtel customer support has been notified about the posted complaint.
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    J
    jagapriya
    from Tiruchirappalli, Tamil Nadu
    Jun 18, 2020
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    Address: Anna nagar, trichy

    Sir my recharge went wrong number
    My transaction I'd : [protected]
    Wrong recharge number: [protected]
    Correct recharge number:[protected]
    Amount Rs: 49

    Please recharge correct number or refund the amount
    Airtel customer support has been notified about the posted complaint.
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      N
      naren rao
      Jun 18, 2020
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      Today i did a recharge on my airtel number through airtel website airtel.in but the amount was deducted immediately and a transaction number was sent but nothing further. No data pack recharge is active.
      Airtel customer support has been notified about the posted complaint.
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        G
        gajendrapawar
        Jun 18, 2020
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        Address: noida sector -44

        Google & other web pages are not working in my laptop after connecting it from my mobile wifi
        Airtel customer support has been notified about the posted complaint.
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          B
          balata
          Jun 18, 2020
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          Address: Chennai India

          Hi,

          The airtel portal which provides for recharge of prepaid numbers is not working from june 16 2020 onwards; it accepts the phone number, the recharge amount and then goes on a spin never to take to the payment options. This is happening even as i am writing this complaint. It says "loading please wait" it never comes out, it waits customer wait indefinitely.

          For recharging one need not go to other sites to recharge it should be made available in this (Corona age) 24 x 7.

          There is no place to register a complaint to rectify this on the site. Why not have an online chat when someone looks into the issue then and there.

          Disappointed with the response.

          Bala
          Airtel customer support has been notified about the posted complaint.
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            P
            Priya Davidar
            Jun 18, 2020
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            Mobile internet services bill payment error

            Address: Chennai/TN

            I obtained this connection no: [protected] at the end of March 2020 at Airtel outlet in Chennai. I paid bill through reminder sent to by Airtel to my email.

            I have already paid the bill for May 2020 on 23rd May 2020, and the amount has been debited from my account.

            I received many messages from Airtel that I had not paid the bill for May 2020. Then I got a message stating on 6th June 2020 about disruption of...
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            Priya Davidar
            Jun 18, 2020
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            Address: Pondicherry

            I had obtained an airtel postpaid connection at the end of march 2020. I pay the bill online. I had already paid the bill for may 2020 on 23rd may 2020, and the amount has been debited from my account.
            I received many messages from airtel that i had not paid the bill for may 2020. I sent several emails stating that the bill had been paid and the amount debited from my bank account. Then i got a message stating on 6th june 2020 about disruption of service, that the connection has been cut off for non-payment of dues.

            I registered a complaint with the nodal officer in chennai. I received a phone call at 11.30 am this morning from no. [protected] about my complaint. A person inquired whether i had paid last month's bill and the date of payment. I said i had paid the previous bill on[protected]. He then said that he will get back to me. I am now unable to get through to this number.

            However, i was shocked to receive this email this afternoon with last month's charges plus late payment charges and this month's bill totalling rs. 1295.64.

            I have been trying to contact airtel to register a complaint. Not possible at all. Most of their numbers don't work or there is no venue for registering a complaint. There is no response to mail messages either. I am trying to terminate the connection, with little success
            Airtel customer support has been notified about the posted complaint.
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              L
              Ligi Koshy
              from Powai, Maharashtra
              Jun 18, 2020
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              I had my number [protected] ported to airtel but i have not recieved the frc even after activation of sim.
              Airtel customer support has been notified about the posted complaint.
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                S
                shaikh qadar
                Jun 18, 2020
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                I have recharged my mobile number [[protected]] through net banking for rs. 598.00 on 12th june 2020 and received an sms with transaction reference [[protected]] and airtel1/del/prepaid txn#[[protected]igaitwllf7] of rs. 598. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

                Regards,
                Qadar shaikh
                +91-[protected]
                +2 photos
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                  S
                  Shabadicon
                  Jun 18, 2020
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                  Address: CHERIYAVANDAYIL(HOUSE)

                  I ordered a dth worth of 1575. But unfortunately i cancelled it. But they don't give me the refund. While contacting customer care they didn't respond. I mailed them but nothing is happened.

                  Digital tv i'd [protected]
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                    P
                    Poonam Deswal
                    Jun 18, 2020
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                    I have recharged my mobile number on 16 june of rs. 199 through airtel app and payment was also deducted but recharge is not done. Plz help me.
                    Airtel customer support has been notified about the posted complaint.
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                      V
                      vinoth sathyamurthy
                      from Ahmedabad, Gujarat
                      Jun 18, 2020
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                      Address: 7 c vasan street perambur

                      I have taken new broad band connection with airtel broad band, sales committed that speed will be 40mbps. If not they will refund the money, but after installing the speed is only 9mbps, now that sales guy not responding properly.

                      Sales guy details
                      Name - tamil

                      Contact number -[protected]
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                        A
                        arunkumar_dak
                        from Bengaluru, Karnataka
                        Jun 18, 2020
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                        I am trying to activate by calling 59059 bit call gets disconnected continuously
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                          S
                          Sameed186
                          Jun 18, 2020
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                          I recently subscribed to airtel fibre broadband service and my experience with them has been horrific to say the least. My internet connection has not been woeking since 7th of june and ever since i have trying to call their customer service but get no help. They keep saying that we have escalated but then nothing happens, i don't know what the problem is. I am not not able to work from home and fear for my job. Since i have already paid 6 months advance i am hesitant to cancel the connection.

                          I feel helpless and didn't expect that a leading company like airtel wil have such a substandard service.

                          Airtel sr number[protected]

                          Regards,
                          Sameed
                          Airtel customer support has been notified about the posted complaint.
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                            NikhilBora
                            Jun 18, 2020
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                            Hello,
                            Sir the number which is being used by me was bought by my father and he had been died before few months due to any disease. So, now i wants to transfer the ownership of the sim it is important because it must be linked to the adhar card to link with that fingerprint is necessary for this linking but he had been died so we want to change the ownership so that it can be linked with adhar card and one more thing this sim card is 3g supportable so i want to make it 4g during this process the owner should be there but he had died so how he/she can be there so, plz take a response plz.
                            Airtel customer support has been notified about the posted complaint.
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                              Priya4597
                              Jun 17, 2020
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                              I have online recharged mobile number ( [protected] ) through my SBI debit card for Rs. 249 on 10th June 2020 and received an SMS with Transaction reference no. [[protected] ]. Bank transaction was also completed successfully but mobile no. is not recharged.Till now there is no message regarding the recharge, although the amount has been debited from my bank account.

                              Kindly refund the money as soon as possible and do the needful.

                              Thanking You

                              Priya.
                              Airtel customer support has been notified about the posted complaint.
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                                S
                                ShogunRos Gaming
                                from Mumbai, Maharashtra
                                Jun 17, 2020
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                                Today[protected] my airtel sim([protected]) stopped working suddenly. First, this 4g network sim changed automatically to the 2g network last year. Now the sim is not working, no network. I need this sim to work as soon as possible for my important business calls.
                                Airtel customer support has been notified about the posted complaint.
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                                  ShogunRos Gaming
                                  from Mumbai, Maharashtra
                                  Jun 17, 2020
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                                  Today[protected] my airtel sim stopped working suddenly. First, this 4g network sim changed automatically to the 2g network last year. Now the sim is not working, no network. I need this sim to work as soon as possible for my important business calls. Please help me.
                                  Airtel customer support has been notified about the posted complaint.
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                                    Anonymous Pseudo
                                    Jun 17, 2020
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                                    From few months i’m getting the service of edge (E) in my airtel network. I’ve register the complaint on airtel on 26th of may’20 and from the date i’ve complained i’ve called them several times for the solution but as usual they say give us some time will we solve your issue as our technical team is working on it but till now there is no solution provided and between these days they have closed my case twice. I called them then they your case has been solved and closed. Without any information or solution they closed my case. Airtel series is getting worst day by day. I need the solution on this asap.
                                    Airtel customer support has been notified about the posted complaint.
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                                      Sachin Giraddi
                                      Jun 17, 2020
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                                      Address: 560076, Arekere bangalore
                                      Website: Installation not done

                                      Installation not done as per the norms and bill plan has been activated before installation
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