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Airtel Complaints & Reviews

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Updated: Sep 19, 2026
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Airtel reviews & complaints page 332

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R
Rohit00013
Aug 19, 2020
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Address: Pirda,Raipur PIN:493111

I am unable to access internet and make calls. Despite having a working 4g connection the area the network speeds are pathetic and show 2g connectivity mostly.
This is countering to the company's claim to provide 4g.
Despite complaing to appellate and nodal authority of theirs since sep, 2019 no action whatsoever has been taken on airtel's behalf to rectify the same.
They should provide the compensation for the same as the paid services are not being provided. This is surely a cheating.
Airtel customer support has been notified about the posted complaint.
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    sourabh gaikwad047
    Aug 18, 2020
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    Address: Satara

    I had done a recharge of 149 rs on 18 August for my Airtel number. The amount has been deducted from my bank account and transferred to euronet icici account but the recharge is not successful
    Airtel customer support has been notified about the posted complaint.
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      Panchanan1
      Aug 18, 2020
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      Sir/Ma’am,

      I would request you to permanently disconnect/terminate and discontinue my existing AIRTEL 4G connection as I no longer require these services. This is for your kind information and necessary action.

      My connections details are mentioned below:

      Name: Panchanan Behera
      Address: 5R/15 No Multistored Bulding Csb Medical College Ranihat Near Scb Medical College
      Customer Relationship Number:[protected]
      Mobile Number: [protected]

      Request you to accept this request and acknowledge the same.

      Please terminate all 4G and mobile services from today!

      Yours Sincerely,

      Panchanan Behera
      Airtel customer support has been notified about the posted complaint.
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        A
        Avisek Bhattacharjee
        Aug 18, 2020
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        Resolved

        My name is Avisek Bhattacharjee. I'm from Berhampore, Murshidabad, West Bengal. I'm a regular customer of Airtel prepaid service. My contact no. Is [protected]. 27th June 2020 I recharged my sim via Airtel Payment Bank. Prepaid plan was 598 rs & After redeemed 40 Rs Coupon Code transaction amount was 558. Transaction I'd no. [protected]. From 12th Aug I faced some severe network problem. App download time was too slow, long searching times, in the time of monetary transactions faced timeout problems. I lodged complaints to Airtel Via Twitter. They only ask my area pin code but doing nothing. Still I faces network problems & they demands that their network progressing everyday. I paid full amount for 4g network, then why I'm accept this speed like 2g? Is this not cheating?
        Sep 7, 2020
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Aug 20, 2020
        Updated by Avisek Bhattacharjee
        New problem. Sometimes 4g signal vanishes and E sign appeare. No network available then.

        Aug 25, 2020
        Updated by Avisek Bhattacharjee
        No action from Airtel. Still slow network problem continues. Here is the example

        1) 4g sign displays on the top but Airtels own Own app Airtel thanks tells that no 4g network switch on. But 4g status always switch on. Is this good service?

        2) After sometime 4g network vanished & "E" sign" displayed on the top. Why?

        3) For slow network I unable to use Amazon .
        Now questions is that is Airtel deliberately neglected their customers to promote their costly premium service? If yes then this is totally opposite of net neutrality.

        Sep 07, 2020
        Updated by Avisek Bhattacharjee
        Airtel Solve the prolem for sometime. Now new problem arises.I want to register new complaint.
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          shobr
          Aug 18, 2020
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          Please register my email id with my airtel number as below:

          Airtel number - [[protected]]
          EMAIL ID - [protected]@gmail.com
          Airtel customer support has been notified about the posted complaint.
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            ritwicksh
            Aug 18, 2020
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            So, i purchased Airtel sim from Airtel store (Branch: Malviya nagar Jaipur Rajasthan Opp. Gaurav Tower) on 22 July 2020. I asked them before buying sim that i want Esim can be able to switch this physical sim in Esim and they said yes. So i purchased this sim and from day one i am trying to convert my physical sim in Esim and there's a procedure for converting first you need to message EMAILUPDATE(space)Email Id And this very first process is not working my email is not yet update by Airtel i wasted alot of time talking to them on phone call filling complaints this is like mental torture for me they are not listening ad understanding my problem and situation i recharged this phone number with 295 rupees and this recharge is hardly used and today 18 august 2020 last day of my recharge and yet my email is not updated this just made me so pissed off they are just doing false statements and making me fool
            Airtel customer support has been notified about the posted complaint.
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              orpetlam
              Aug 18, 2020
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              Address: 22 KENDARDINE LANE KOLKATA - 700012.

              Our phone has been dead 2 times. please service our line.
              Airtel customer support has been notified about the posted complaint.
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                S
                sandipan kumar
                from Mumbai, Maharashtra
                Aug 18, 2020
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                Address: hallsaahar

                From the past couple of days, i am facing network issue, meaning i didnt get any network coverage. my mobile no is [protected]
                Airtel customer support has been notified about the posted complaint.
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                  Amruta Ugrankar Pai
                  Aug 18, 2020
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                  Their service engineer Vikash Sharma has stolen Rs. 120 from me. But Airtel refuses to credit it to my bank account or DTH account. They just keep sending bot messages.
                  Airtel customer support has been notified about the posted complaint.
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                    Palak Malviya
                    from Morena, Madhya Pradesh
                    Aug 18, 2020
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                    I have tried to recharge my phone number on 17 august 2020 by airtel application. And money got deducted from my account but recharge is still not done... what should I do now...
                    Airtel customer support has been notified about the posted complaint.
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                      Malavya Ajith
                      Aug 17, 2020
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                      I’m using airtel postpaid sim. I had called and activated an additional data pack for a month. I was told by the executive to call and remind her on the day I receive the bill the next so that she can deactivate it. As soon I received the bill I’d called and asked her to deactivate it and she’d confirmed telling that it has been deactivated. But when I got next months bill it showed that it wasn’t deactivated and I have to pay extra 300 rupees approx. As soon as I got the billing showing this I’d called her she said she’ll see to it and shall file a complaint. I waited for a week or so and still there wasn’t any change in the bill amount. So I called her again. She stopped picking up my call so I texted her on WhatsApp. I did not call her every minute to disturb her I called her just to enquire but She blocked me both on her phone and on her WhatsApp. I didn’t want to pay extra money for not paying bill on time so I paid the amount. I paid the amount only because I contacted another executive and he said he would waive the amount on my upcoming bill and that it was her mistake. Next bill came and the 300 rupees I’d paid extra was still not returned. I again contacted the executive but he didn’t respond. Again I had to pay the pill because of the due date. Please kindly take my request into consideration and do the needful for cheating me.
                      Airtel customer support has been notified about the posted complaint.
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                        yagnikjayant
                        Aug 17, 2020
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                        Address: PATNA BIHAR

                        Hi..

                        There is no network showing on my airtel mobile phone from the last 90 days. I am currently in UAE and using the same phone for the last eleven years and paying the bill amount well in advance. An excess credit of Rs 591 can be seen on my airtel relationship number.

                        After highlighting the issue to various Airtel social media platform/s and further telephonic discussion with them, there is no proper response and my complain is not addressed till today.

                        I am also seeking to waive off the monthly postpaid bill charges for the last 90 days from Airtel as the SIM stands faulty for no reason.

                        I further request the entire Airtel team not to trouble your customer/s for these issues as this is the only registered number for various banking/financial/others needs in India.

                        It clearly shows the negligence and pathetic service of your entire team in resolving the customer issue.
                        Airtel customer support has been notified about the posted complaint.
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                          akmaintu
                          Aug 17, 2020
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                          I am an airtel postpaid customer with mobile no. [protected]. I have been trying to generate UPC code but not able to do so. Then I sent a complaint through email and twitter to Airtel India and they told me to pay a one-month advance rental to generate the UPC. I did make payment for a 1-month advance rental and tried generating UPC but without success. Now today I received a call from airtel saying that I have to send my documents and photograph to generate the UPC. As far as I know, there are no such guidelines to submit documents for UPC.

                          I even tried the Telecom consumer complaints system. But unable to talk to your complaint center on mobile [protected] because there is no option to talk to customer care

                          Kindly resolve the issue at the earliest
                          Airtel customer support has been notified about the posted complaint.
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                            Sunil Chowdary Yedoti
                            Aug 17, 2020
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                            My farther excited 3 years back, and I was using his sim card, but recently the sim got physically damaged and I am unable to use it, and Airtel store team telling that they can't issue the sim card, even though I do have the death certificate and other legal documents too.
                            Airtel customer support has been notified about the posted complaint.
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                              Adithya Charan
                              Aug 17, 2020
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                              Dear sir/madam,
                              I recharged a wrong number on google pay, both the numbers (Wrong and correct numbers) belong to me. Please reverse the transaction or transfer the same to the correct number. I am attaching the details of transaction.

                              Wrong number — [protected]
                              Amount — 2498
                              Correct number — [protected]
                              Intermediary id - bdgo[protected]
                              Approval ref[protected]
                              Upi id —[protected]

                              Regards,
                              Adithya
                              Airtel customer support has been notified about the posted complaint.
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                                Sachinbelwal
                                Aug 17, 2020
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                                Resolved

                                I've recharged my airtel number using airtel app, i selected pay via upi, i payed using google pay, my amount has been deducted from my google pay account but due to server issue airtel app stop working and didn't give me any transaction id neither my recharge was done. Am contacting airtel from 12 august but didn't get any response yet. My money has been stucked as i didn't get any refund from airtel am sharing my payment receipt with you kindly help to resolve my issue.
                                Aug 17, 2020
                                Complaint marked as Resolved 
                                My deducted amount has been refunded to my account
                                Airtel customer support has been notified about the posted complaint.
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                                  Riyasyasar Riyasyasar
                                  Aug 16, 2020
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                                  Internet recharge in 3GB data pack
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                                    SaiAkash
                                    from Hyderabad, Telangana
                                    Aug 16, 2020
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                                    I’ve paid my Telangana (TSSPDCL) electricity bill payment through airtel, it shows successfull, But till now it is not reflected at TSSPDCL. And it shows that the bill paid to APCPDCLOB, I’m attaching screenshot also please do check.
                                    Jul 24, 2021
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
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                                      shareeshreddy
                                      Aug 16, 2020
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                                      I paid electricity bill for₹1188 for tsspdcl on uniqe service number[[protected]] thru airtel wallet on 14-8-20 under their trxn no.[[protected]] but i received the message from airtel as "the payment made successfully to apcpdclob from my wallet."as the amount was wrongly paid to apcpdclob by airtel. My airtel wallet no. Is [[protected]]. The bill is showing outstanding till date in tsspdcl. The amount is not received so far by tsspdcl of telangana state. I sent mails to airtel about the issue but my problem is not solved yet. Pl help me in getting my amount refunded to my wallet at the earliest.
                                      Regards,
                                      Hareesh Reddy
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                                        Aphung Shatsang
                                        Aug 16, 2020
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                                        Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II, New Delhi 110070

                                        My Airtel Prepaid number is active but signal is always unreachable unlike other Airtel SIM. So I am unable to make/receive any phone calls. My Mob is -[protected]. I have been experiencing from last month till today-18 August 2020. Please look into this inability problem to make any phone calls
                                        Airtel customer support has been notified about the posted complaint.
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