Airtel Complaints & Reviews

Racharge was conducted on 16th june of rs. 598 on the the number [protected] but payment has been deducted and recharge has not been received.
Kindly solve the issue as soon as possible.

I am an existing customer, my id is [protected]_kk, i want to deactivate my entire broadband services on 27th june 2020. I will be in kolkata and then i will move to hyderabad, over there i need the connection, no timeline available for me to tell when to activate it. No call back received from airtel in order to discuss the same.

I have tried recharging for rs.399 via airtel online (https://www.airtel.in/prepaid-recharge/) on 1st june 2020 / 08:58 am with the transaction id:[protected]. But it was failed and the amount has been deducted from my bank account. I didnt receive the money yet. Kindly help me out!

Thanks in advance!!!

My mobile number is [protected]. I only kept my mobile data on night. Not doing any surfing or use any application still my whole data 1.5 gb was consumed & my 110... Balance also deduct. If i never used my net so i want my balance back nearly rs. 110.

Company has converted my sim from prepaid to postpaid.
I have not applied for postpaid.
Now company is demandind postpaid bill.
Deactivated mobile number [protected]

Contact number [protected]

399 rs has been debited from my iob account, although the recharge has not been done for mobile number [protected].
Request immediate refund
Date of transaction 17 june 2020 10 am.

My postpaid number has a data balance of 300+ gb and the customer executive (Automated) tells me that i have used all the data for this current month. Further upon raising a complaint on my airtel app i was given a reason "change your phone"
What the hell is happening in airtel? Will the robots now run a company completely?
I have a severe signal issues, kindly fix and i am unable to reach out to a real person at 121. Kindly connect.
Worst service provider

Network issue revert back through mail

Channel no.
116
114
105
119
455
449
451
Etc...
Q band kr diya gya
Maine 1 year ka plan liya tha..
November 2019 me reacharg kiya

My no.[protected] is no network please complaint ragister kare

The service request no. 24854398 for Airtel DigitalTV [protected] is resolved. If issue persists, give missed call on [protected] from registered no.

No one came and fixed.
I am gettin error code B001 - installation setup since two weeks . I was told your call will be attended with a time of 20 hours . Three days have gone nobody has still called or solved the problem . And i get message your problem is solved . When i call them they again give you new complaint no. Service of Airtel Digital TV is really wrost . They are literally fooling customers . It is a recomendation not to take Airtel cnnection or you will suffer a lot.

I opted for broadband connection on 7th june and the very next day the airtel representatives were at my home to take my money. After some documentation i was told the maximum time to install the connection would be 4 days, but now it has been 1 week and the guy who came to take the money wont receive my calls the airtel customer support keep saying "please wait another 24hrs and it will be surely installed". It has been going on forever now and i need help with my issue.

I have call logs and recordings of my conversation with the customer support saying that "sure go ahead and complain to the consumer forums"

I hope the consumer forum can help me with my issue as i am a student in urgent need of an internet connection for my assignments and online classes.

I am using airtel sim card for more than 2 years with the family plan of rs 999 and have also added an extra child number. Total sim cards i have is 5 and the total bill i pay is around 1500 per month.
Currently i am in malaysia and the rest of my numbers of the family plans are in india.
One of my child numbers is not working from 3 months. Suddenly it started showing no service.

My brother went to the service center many times and from 2 months they were just saying that your complaint is registered and you will get a sim card delivered to your house.
And yesterday again when he went there they refused to give a new sim card and want me to be there to take the sim card from service center or else email to allow my brother to receive the new sim card.
And when i sent an email to "[protected]@in. Airtel.com", i am just getting a system generated email to use the airtel thanks app for any query. And in airtel app to register a complain for child number we have to add that number which is done by sending an otp on it. Though there is no service i can't get an otp also to write a complain through airtel app.

Later i asked customer care executive to atleast reduce or cancel the bill for that particular number which i am paying from 3 months, he just refused by saying that "it is a system generated monthly bill and you have to pay the bill whatever plan you have selected".

I will be staying in malaysia till november.
So, till that time they are not going to give a new sim card to my family members. Not even if i provide an authority letter to my dad or my brother. And they want me to just pay the bill for that sim which they have deactivated unnecessarily.
I dont feel paying the bill for that one sim card worthy which is not even working from 3 months.
And want that sim card to be activated and get the refund or bill adjusted for the service which they haven't given me proper service.

I am using airtel sim card for more than 2 years with the family plan of rs 999 and have also added an extra child number. Total sim cards i have is 5 and the total bill i pay is around 1500 per month.
Currently i am in malaysia and the rest of my numbers of the family plans are in india.
One of my child numbers is not working from 3 months. Suddenly it started showing no service.

My brother went to the service center many times and from 2 months they were just saying that your complaint is registered and you will get a sim card delivered to your house.
And yesterday again when he went there they refused to give a new sim card and want me to be there to take the sim card from service center or else email to allow my brother to receive the new sim card.
And when i sent an email to "[protected]@in. Airtel.com", i am just getting a system generated email to use the airtel thanks app for any query. And in airtel app to register a complain for child number we have to add that number which is done by sending an otp on it. Though there is no service i can't get an otp also to write a complain through airtel app.

Later i asked customer care executive to atleast reduce or cancel the bill for that particular number which i am paying from 3 months, he just refused by saying that "it is a system generated monthly bill and you have to pay the bill whatever plan you have selected".

I will be staying in malaysia till november.
So, till that time they are not going to give a new sim card to my family members. Not even if i provide an authority letter to my dad or my brother. And they want me to just pay the bill for that sim which they have deactivated unnecessarily.
I dont feel paying the bill for that one sim card worthy which is not even working from 3 months.
And want that sim card to be activated and get the refund or bill adjusted for the service which they haven't given me properly.

I have done a recharge of ₹49 from my airtel app on 15 june 2020 and the transaction is completed from my bank as money got deducted but still my mobile is not recharged.

I switched[protected] from jio, karnatka circle to airtel, tamilnadu circle two days ago. I have tried many times to recharge online through internet banking and credit card through airtel website and amazon pay.in every case, the amount is deducted, but he recharge is declined. Can this be resolved asap? Thanks.
Prabhakar

Airtel Store
No 11 & 12, Bldg, Shop, No 4, Sion - Trombay Rd, opposite Maitri Park, Atur Park, Chembur, Maharashtra 400071

Today I visited at above mentioned Airtel gallery to convert my postpaid connection into prepaid connection. Ur executive informed me to clear all my dues amount so I cleared on the spot all dues amount, after I cleared all amount the executive suddenly forced me to continue my connection into postpaid for 6 month compulsory instead of prepaid, I don’t know why ...after that I called customers care for the same issue n they informed that after clear all my dues I m willing to convert my connection as per my wish...also she conveyed me that kindly gave my call to that gallery person so I can ask them why they are giving me wrong information but the gallery person are not ready to take my phone n talk with customer care person ... infact they removed their name labels... also when I asked kindly introduce me with ur manager they told right now no manager is available... this make me really very apsets about their rude behaviour.

Receiving high amount of bill from past 3 months and its thrice the bill i used get earlier.

Hi sir,

I am using airtel broadband service from past three month, i was paying the bill of three month at a time. Now i want to change my plan from 799rs to 599.

Preeti sharma
Vikas puri extension-110018

Tried to recharge my son's phone twice. Transaction failed twice but refund has not been credited