Airtel Complaints & Reviews

I would like to make a compliant against about how they indulge in the un-ethical ways in doing their business.

It appears airtel has recently made a policy change to calculate the due date from the billing date. It reduced the due date from 18 days to 12 days. Yes, you read it right, they made this strategic decision, in the midst of global economic crisis caused by corona. While the airtel is within its limits to change the due date policies, they should have allowed the customers to change their billing date such that they will be able to setup a date of their convenience. While i have paid my due amount, i have written an e-mail to them asking them to adjust the billing cycle such that the due date is restored to normal, however i have not received any reply.

After a week, i received an automatic reply stating that they do not have customer service system in place due to the pandemic and they would not be able to assist me in my query. It is important to note that the automatic reply was sent after a week. I have only known cases of immediate automatic replies but in case of airtel, they take one full week to # whether an automatic e-mail can be sent or not.

It is understandable that it is difficult to provide 100 percent customer service during this uncertain times, but why make such a policy change that affects the customers during this time and leave customers in confusion and with no options.

This is not the correct way to do business.

Sir/madam,
I made a airtel top up of 399/- on 01/06/2020 through sbi yono lite. Transaction id is uha0383509.
Please find out the issue and resolve as soon as possible.
Please update me on the same.
Thanking you.

Twice i recharged my father's mobile on june 1st, and both the times the amount is deducted from bank account (Rs.379 each). Later in the airtel app, the recharges are shown as failed, however, even after 5 days, i have not received my refund. Please help me..

Had to pay 100rs for getting a sim card replaced at the home store of airtel. When asked, they happened to mention it's the service charge and they charged less as they're in a hurry to leave after work. When demanded for a receipt they hesitated a little and said they could return the money if 100rs was such a big deal.

My query is related to some other number [protected]. Recharge reference no.[protected] &[protected]. (Pay by amazon balance ([protected]@gmail.com)

1st i see recharge on this number... Show pending & status-your money refund after 3days... Again i recharge on this number... Success but after 15 minutes show... Recharge success.
So. Please refund my money of 1st recharge.

I have recharged my no. ([protected]) on 2 june 2020 by using airtel website but till 5 june 2020 recharge is not done by the airtel. And my account is debited at the sane time by rupees 149 still i did not get my no. Recharged. So i want you to reslove my complaint as soon as possible and provide me the benefit of recharge or refund my money back.

Payment details
Prepaid recharge of rs 149
Txn id:[protected]

My airtel prepaid connection just stopped working on 4th june 2020. As i woke up yesterday morning i noticed my phone wasn't getting a signal. It showed 'no signal' on the phone. So i tried calling the number and it said that the "number does not exist".

I contacted customer care who than informed me that the number was missing from their database. And it was deleted. So than i went to a airtel store near by. They checked the number and told me the same thing that there is no record of the number in their records.

First of the number was in use for a long time approximately 10 years. Secondly it was recharged it inr 49/- on 30th may 2020. Third till the 3rd of june it worked perfectly fine.

How come a number be deleted without any intimation? My life is dependent on that number as it is registered with everything i use, banks and all. This is a matter of serious concern. What should i do now as no one at airtel has a clue of what is happening. I want the number back again!

This is a matter of life and death. I have no other option but to lie down on railway track and wait for a train to end it all. Thank you airtel for nothing!

Last month may 30 i have try to recharge my airtel number rupees 399 after the 20 mins i have got message like bill payment of rs. 399 has been initiated towards your airtel mobile 9043*0. Txn id: 2005302*. The payment will get posted to your airtel account within maximum 4-hours. Please keep this txn id for future reference. Then i have been waiting for 4 hours but the recharge amount has not been transferred. Again i got a message that intimate that due to some technical error we will transform your amount to your account with in 7 days. 7 days has completed but not yet get my refund amount

Airtel by default have activated caller tune on my airtel broadband connection.
Added charges of rs 30 on my bill. I am not able to reach customer care, there is no option on application to deactivate the airtel service.

Details below:
Fixedline no. [protected]
Broadbandid:[protected]_dsl

Respected airtel higher authorities

This is my bharti airtel number
[protected]

This is my lattitude and longitude
19.52053 and 76.20869

Address
Room 34 parthur near shankar mandir pandurpur express road, parthur maharashtra 431501

Airtel complaint number
Cappl[protected]

No help from airtel department plz forward my complaint to jalna...

Hello,

Please don't submit any kind of complaint here. They are frauds. Consumercomplain is not any official website. They will either ask for your personal details or to download an app. There is an app through which they can fetch your mobile data. Please be vigilant.

Respected sir / madam

This is my airtel mobile number
[protected]

Lattitude and longitude
19.71122 and 75.99468

This is my address
Room 23 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

Airtel complaint number
Cappl[protected]

Jalna network team is not coordinating with customer no help to us from airtel jalna network team

Airtel had registered the complaint but no response from airtel network team regarding the concern

Plz investigate this matter from u r end and forward to jalna network team to contact us on urgent high priority basis

Allternate number
[protected]

Respected higher authorities of complaint department

This is my mobile number
[protected]

Lattitude and longitude
19.71122 and 75.99468

This is my address
Room 23 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

I had brought the complaint regarding the indoor and outdoor coverage issue of our area.. There is no nearest site in our village... Earlier network was coming but now from 6 months network is disappeared

We had given our main number to bank, and other documentary details. We can't cordinate anyone

Registered network complaint from u r end and forward the network team to visit our location and identify the root cause of network coverage..

Hello airtel,

I hereby request the team to disconnect! My account with broadband id[protected]_ker.

I have been also billed the previous month even thought i have not been using the broadband after you have discontinued my service a month ago for not paying the outstanding due.

I will not be paying for a service that i’ve not used. I’ve been reading horrible things online about how airtel is charging customers even if they are not using the service.

https://www.quora.com/How-do-I-deactivate-my-Airtel-broadband-online?ch=10&share...⇄

I have recharged my mobile number [protected] through net banking for rs. 48 on 1st june 2020 and received an sms with transaction reference txn id:[protected] and airtel of rs. 48. The payment will get posted to your airtel account within a maximum 4-hours. Please keep this txn id for future reference.) the bank transaction was also completed successfully but my mobile has not recharged yet. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.
On june 2nd i male to you regarding this. But still, you have not taken any action on this matter. So tell me how can i return my money.

Respected airtel management.

Sir, i got lot of wrong calls and missed calls to my airtel number. Please send me the incoming and outgoing calls list of my number for the year (2020- jan to 2020- jun5th) months. Please send me the calls list of my number to my mail id as early as possible.
My airtel prepaid account number is [protected]
My email id is: [protected]@gmail.com
Thanking you sir.
Yours sincerely,
Srinivasa reddy

My data balance got deducted thrice. First time i thought i might had used it. It happened again. I found it suspicious when an airtel customer care called me and asked me if i was facing problems with my services. Then the same night 2 gb got deducted without use.

I made recharged my prepaid account at 21:53 today, i.e. June 4th, 2020 on the Airtel Website via Debit Card. The transaction showed an error despite the amount deduction from my account. The amount is still not reflecting in my account as of now and in the transactions tab it displays the transaction under the label open. Please look into this matter. The recharge amount is Rs. 149. I tried talking to customer care executives but after dialing the number (121), the message, "Please check the number before dialing" is heard. As a result of that I've come to this forum in order to seek results. I hope I get a solution.

I have eb bill my mobile through net banking for rs. 290 on 9th feb 2020 and received an sms with transaction reference. Bank transaction was also completed successfully but my eb bill is not payed. Till now i got no message regarding the payment, although the amount has been debited from my bank account.

Please find the attachment.

I recharged through online in mobile no [protected] with txn id[protected] but it is nor done as per your site.

In how many days i get back the money.