Airtel Complaints & Reviews

I feel airtel has quite good network but it has no option of customizing mobile number. This should be available.

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Dear airtel team,

I have made payment of inr 2474 for airtel broadband connection 40 mbps 699/month plan to be installed at my home location. Its been 9 days since my payment has been submitted and no one came for the installation. The airtel guy who i contacted for the connection is not receiving my call. My neighbour is already using the same plan which i applied for, what is the reason for not yet installing it at my location.

Poor customer service is not expected.

Name: sanket parmar

Application number: [protected]

Installation address: r 18, sun star complex, opp. Nirrman tower, sola road, ghatlodia, ahmedabad, gujarat - 380061

Contact: [protected]

Date of booking: 29 july 2020

Attached is the screenshot of successful payment and transaction id from airtel.

Please have it installed as soon as possible.

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This is to bring into your notice that i have applied for airtel fibernet connection on 12th of july, 2020 in gorakhpur, uttar pradesh. After waiting for a week, i called mr amit sahu ([protected]) who is the area manager told me it will be delayed and connection will be done till the 15th of august.
As a working professional, i needed a fibernet connection on an immediate basis, therefore i requested them to refund my amount back into my bank account.
It's been more than 20 days still i haven't receive my refund amount and they are again asking me to wait for another 8 days.

Is this the way, customer should be treated? Firstly, you are not providing us with the fibernet service at the earliest and secondly when we try to opt-out and ask for refund they ask us to for more 20 days to wait.

Kindly look into the matter as i want my money back asap. Please refer to the attachment for your reference.

Caf number: [removed]
Phone number: [removed]

Aug 8, 2020

Complaint marked as Resolved

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I'm confused on some points regarding airtel xstream. Could you please clarify the following questions.
1. I have an airtel dth setup box, which is in active state with 0 balance. Is that possible to use airtel xstream without active dth setup box?
2. Does it cost anything other than airtel xstream box? Kind of yearly/monthly bills?

It would be great if you clarify me on this questions as i already tried to contact your customer care service, which i got confused somehow.

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I have been using Airtel services since 2011. However, since the last one and half year, I'm unable to use 4G services on my phone. Even though the signal shows up as 4G, I'm not being able to even perform a google search, let alone watching videos and surfing internet. I have raised multiple complaints with the customer care but to no avail. I'm paying for my internet charges which completely goes down the drain. I want a refund for my recharges or better services.

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I was using airtel mobile app for recharge. When i requested for recharge to be done the transaction failed but money got deducted from my gpay account. I got the message from company that i will get the refund but it has not been refunded yet.

Airtel customer support has been notified about the posted complaint.

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A

AarushiS

Aug 6, 2020

Hi, your online recharge of Rs. 149.0 for Airtel number ********** via transaction ID[protected] got failed. The amount of Rs. 149.0 will be refunded to your account within 7-10 days.

This is the text message I got.

Reply

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RESPECTED AIRTEL HIGHER AUTHORITIES DEPARTMENT

This is my Bharti Airtel Number
[protected]

This is my Lattitude and Longitude
19.52053 and 76.20869

Address of Network Coverage
Room 94 B Parthur near Shankar Mandir Pandurpur Express Road, Parthur Jalna District Maharashtra 431501

I had esclated complaint to higher authorities of Airtel .. after that team had visited Airtel RF Team [protected] they had checked and told us we don't have nearest site to expand and boost the network do we are planning new site on our location i[censored] interested to willing to give u r land then will send all details for planning team for network Tower installation

Second Survey in that they told we sanctioned u r land and it is final all procedure they had taken Photo from us Of our Land and after that no response from them

NEW SITE SANCTIONED AND APPROVED ON MY LAND WAITING FOR FINAL PROCEDURE FROM AIRTEL NETWORK TEAM

Many Complaint Daily we Are Sending Mail to airtel.[protected]@airtel.com to 121 Department not any one is hearing and lisiting out Complaint

In Airtel Advertising Campaign Airtel is Challenging Okhala Speed but after intimating Of Airtel Network Coverage Problem and Giving Land Also For Network Tower No Response From Airtel For this small issue I should not knocked the Door Of Sunil Bharti Mittal Sir and Rakesh Bharti Mittal Sir and Gopal Vittal Sir

Please If team is not interested to Resolve me then tell me I will not disturbed u r Department For Further Investigation I will Esclate this issue to Gopal.[protected]@in.airtel.com Gopal Vital Sir and Will tell them Team is Not Helping me after intimating them many times So please Arrange Vigilance Team Of Airtel For our Network Coverage issue

My Allternate Number
[protected]

Airtel customer support has been notified about the posted complaint.

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Respected higher authorities of airtel department

My name is chagan gaikwad

This is my airtel number
[protected]

Lattitude and longitude
19.71122
75.99468

Address
Room 36 pimplegaon mali, jalna district maharashtra 431207

This is jalna airtel officer
[protected]
Who had approved new site for tower installation on our land and taken all photo of our land and lat and long of our area and send the report to planning department of airtel we requesting to airtel higher authorities to involve on our resolution

Rf team had told me that u don't go anywhere as we had came to u r location directly when company had told us to visit same legal team will come for paper o[censored] r tower installation u have to wait

Sir belive me from 1 month i had not gone to job waiting for legal team for paper... Once paper work will done i will be out of free from this procedure but still no response from rf team sir plz send the team and inform them in urgent basis... We are totally frusted due to no network at all

I m requesting many department but no one is hearing my complaint
Specially [protected]@airtel.com

I had esclated this concern to all airtel director of company
Kimsuka narasimhan, sock koong chua, gopal vittal, sunil bharti mittal, shishir priyadarshi, tan yong choo, dinesh kumar mittal, manish santoshkumar kejriwal, rakesh bharti mittal

Allternate number
[protected]

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My prepaid airtel mobile number is [protected] and today i recharged rs 49 online through debit of my sb account with icici bank. But so far the credit is not accounted by airtel. Kindly take up with them to effect the credit.

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RESPECTED AIRTEL HIGHER AUTHORITIES DEPARTMENT

This is my Bharti Airtel Number
[protected]

This is my Lattitude and Longitude
19.52053 and 76.20869

Address of Network Coverage
Room 94 B Parthur near Shankar Mandir Pandurpur Express Road, Parthur Jalna District Maharashtra 431501

I had esclated complaint to higher authorities of Airtel .. after that team had visited Airtel RF Team [protected] they had checked and told us we don't have nearest site to expand and boost the network do we are planning new site on our location i[censored] interested to willing to give u r land then will send all details for planning team for network Tower installation

Second Survey in that they told we sanctioned u r land and it is final all procedure they had taken Photo from us Of our Land and after that no response from them

NEW SITE SANCTIONED AND APPROVED ON MY LAND WAITING FOR FINAL PROCEDURE FROM AIRTEL NETWORK TEAM

Many Complaint Daily we Are Sending Mail to airtel.[protected]@airtel.com to 121 Department not any one is hearing and lisiting out Complaint

In Airtel Advertising Campaign Airtel is Challenging Okhala Speed but after intimating Of Airtel Network Coverage Problem and Giving Land Also For Network Tower No Response From Airtel For this small issue I should not knocked the Door Of Sunil Bharti Mittal Sir and Rakesh Bharti Mittal Sir and Gopal Vittal Sir

Please If team is not interested to Resolve me then tell me I will not disturbed u r Department For Further Investigation I will Esclate this issue to Gopal.[protected]@in.airtel.com Gopal Vital Sir and Will tell them Team is Not Helping me after intimating them many times So please Arrange Vigilance Team Of Airtel For our Network Coverage issue

My Allternate Number
[protected]

Airtel customer support has been notified about the posted complaint.

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Respected Airtel Direct Esclation Team

My Name is Bhaskar Gaikwad

This is my Mobile Number
[protected]

Lattitude and Longitude
19.56923 and 76.04114

Network Complaint Address
Room 12 Devdi Hadgaon Village, District Jalna Maharashtra 431209

COMPLAINT NUMBER FROM AIRTEL
CAPPL[protected]

From last 5 years we are Facing Huge Network Problem in our Room and Area ..both indoor and Outdoor Network is totally Disappeared we are using Operator Connection but not getting the service

Every month we are recharging the plan but not getting the Call Facilities and Data Facilities..many problem we are facing

Can't communicate with family members relatives ...even in Emergency we can't call ambulance, Doctor and Hospital To do the Treatment on time due to No Network

It is humble request to Higher Authorities of Complaint Department..Plz Registered the Complaint of Network Coverage and Send the Network Team and RF TEAM Engineer to Resolve the issue and

If Engineer Required New Tower For Installation I m Willing to give my Land For Network Tower Installation with all the necessary Permission Required Network Team

Allternate Number
[protected]

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RESPECTED AIRTEL HIGHER AUTHORITIES DEPARTMENT

This is my Bharti Airtel Number
[protected]

This is my Lattitude and Longitude
19.52053 and 76.20869

Address of Network Coverage
Room 94 B Parthur near Shankar Mandir Pandurpur Express Road, Parthur Jalna District Maharashtra 431501

I had esclated complaint to higher authorities of Airtel .. after that team had visited Airtel RF Team [protected] they had checked and told us we don't have nearest site to expand and boost the network do we are planning new site on our location i[censored] interested to willing to give u r land then will send all details for planning team for network Tower installation

Second Survey in that they told we sanctioned u r land and it is final all procedure they had taken Photo from us Of our Land and after that no response from them

NEW SITE SANCTIONED AND APPROVED ON MY LAND WAITING FOR FINAL PROCEDURE FROM AIRTEL NETWORK TEAM

Many Complaint Daily we Are Sending Mail to airtel.[protected]@airtel.com to 121 Department not any one is hearing and lisiting out Complaint

In Airtel Advertising Campaign Airtel is Challenging Okhala Speed but after intimating Of Airtel Network Coverage Problem and Giving Land Also For Network Tower No Response From Airtel For this small issue I should not knocked the Door Of Sunil Bharti Mittal Sir and Rakesh Bharti Mittal Sir and Gopal Vittal Sir

Please If team is not interested to Resolve me then tell me I will not disturbed u r Department For Further Investigation I will Esclate this issue to Gopal.[protected]@in.airtel.com Gopal Vital Sir and Will tell them Team is Not Helping me after intimating them many times So please Arrange Vigilance Team Of Airtel For our Network Coverage issue

My Allternate Number
[protected]

Airtel customer support has been notified about the posted complaint.

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Respected higher authorities of airtel department

My name is chagan gaikwad

This is my airtel number
[protected]

Lattitude and longitude
19.71122
75.99468

Address
Room 36 pimplegaon mali, jalna district maharashtra 431207

This is jalna airtel officer
[protected]
Who had approved new site for tower installation on our land and taken all photo of our land and lat and long of our area and send the report to planning department of airtel we requesting to airtel higher authorities to involve on our resolution

Rf team had told me that u don't go anywhere as we had came to u r location directly when company had told us to visit same legal team will come for paper o[censored] r tower installation u have to wait

Sir belive me from 1 month i had not gone to job waiting for legal team for paper... Once paper work will done i will be out of free from this procedure but still no response from rf team sir plz send the team and inform them in urgent basis... We are totally frusted due to no network at all

I m requesting many department but no one is hearing my complaint
Specially [protected]@airtel.com

I had esclated this concern to all airtel director of company
Kimsuka narasimhan, sock koong chua, gopal vittal, sunil bharti mittal, shishir priyadarshi, tan yong choo, dinesh kumar mittal, manish santoshkumar kejriwal, rakesh bharti mittal

And gopal vittal sir,
Gopal. [protected]@in. Airtel.com

Secretary of gopal vittal sir
Corporate. [protected]@bharti.in

Allternate number
[protected]

Airtel customer support has been notified about the posted complaint.

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Respected airtel higher authorities department

This is my bharti airtel number
[protected]

This is my lattitude and longitude
19.52053 and 76.20869

Address of network coverage
Room 94 b parthur near shankar mandir pandurpur express road, parthur jalna district maharashtra 431501

I had esclated complaint to higher authorities of airtel.. After that team had visited airtel rf team [protected] they had checked and told us we don't have nearest site to expand and boost the network do we are planning new site on our location i[censored] interested to willing to give u r land then will send all details for planning team for network tower installation

Second survey in that they told we sanctioned u r land and it is final all procedure they had taken photo from us of our land and after that no response from them

New site sanctioned and approved on my land waiting for final procedure from airtel network team

Many complaint daily we are sending mail to airtel. [protected]@airtel.com to 121 department not any one is hearing and lisiting out complaint

In airtel advertising campaign airtel is challenging okhala speed but after intimating of airtel network coverage problem and giving land also for network tower no response from airtel for this small issue i should not knocked the door of sunil bharti mittal sir and rakesh bharti mittal sir and gopal vittal sir

Please if team is not interested to resolve me then tell me i will not disturbed u r department for further investigation i will esclate this issue to gopal. [protected]@in. Airtel.com gopal vital sir and will tell them team is not helping me after intimating them many times so please arrange vigilance team of airtel for our network coverage issue

My allternate number
[protected]

Airtel customer support has been notified about the posted complaint.

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Respected higher authorities of airtel department

My name is chagan gaikwad

This is my airtel number
[protected]

Lattitude and longitude
19.71122
75.99468

Address
Room 36 pimplegaon mali, jalna district maharashtra 431207

This is jalna airtel officer
[protected]
Who had approved new site for tower installation on our land and taken all photo of our land and lat and long of our area and send the report to planning department of airtel we requesting to airtel higher authorities to involve on our resolution

Rf team had told me that u don't go anywhere as we had came to u r location directly when company had told us to visit same legal team will come for paper o[censored] r tower installation u have to wait

Sir belive me from 1 month i had not gone to job waiting for legal team for paper... Once paper work will done i will be out of free from this procedure but still no response from rf team sir plz send the team and inform them in urgent basis... We are totally frusted due to no network at all

I m requesting many department but no one is hearing my complaint
Specially [protected]@airtel.com

I had esclated this concern to all airtel director of company
Kimsuka narasimhan, sock koong chua, gopal vittal, sunil bharti mittal, shishir priyadarshi, tan yong choo, dinesh kumar mittal, manish santoshkumar kejriwal, rakesh bharti mittal

And gopal vittal sir,
Gopal. [protected]@in. Airtel.com

Secretary of gopal vittal sir
Corporate. [protected]@bharti.in

Allternate number
[protected]

Airtel customer support has been notified about the posted complaint.

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Respected higher authorities of airtel department

My name is chagan gaikwad

This is my airtel number
[protected]

Lattitude and longitude
19.71122
75.99468

Address
Room 36 pimplegaon mali, jalna district maharashtra 431207

This is jalna airtel officer
[protected]
Who had approved new site for tower installation on our land and taken all photo of our land and lat and long of our area and send the report to planning department of airtel we requesting to airtel higher authorities to involve on our resolution

Rf team had told me that u don't go anywhere as we had came to u r location directly when company had told us to visit same legal team will come for paper o[censored] r tower installation u have to wait

Sir belive me from 1 month i had not gone to job waiting for legal team for paper... Once paper work will done i will be out of free from this procedure but still no response from rf team sir plz send the team and inform them in urgent basis... We are totally frusted due to no network at all

I m requesting many department but no one is hearing my complaint
Specially [protected]@airtel.com

I had esclated this concern to all airtel director of company
Kimsuka narasimhan, sock koong chua, gopal vittal, sunil bharti mittal, shishir priyadarshi, tan yong choo, dinesh kumar mittal, manish santoshkumar kejriwal, rakesh bharti mittal

And gopal vittal sir,
Gopal. [protected]@in. Airtel.com

Secretary of gopal vittal sir
Corporate. [protected]@bharti.in

Allternate number
[protected]

Airtel customer support has been notified about the posted complaint.

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Respected airtel higher authorities department

This is my bharti airtel number
[protected]

This is my lattitude and longitude
19.52053 and 76.20869

Address of network coverage
Room 94 b parthur near shankar mandir pandurpur express road, parthur jalna district maharashtra 431501

I had esclated complaint to higher authorities of airtel.. After that team had visited airtel rf team [protected] they had checked and told us we don't have nearest site to expand and boost the network do we are planning new site on our location i[censored] interested to willing to give u r land then will send all details for planning team for network tower installation

Second survey in that they told we sanctioned u r land and it is final all procedure they had taken photo from us of our land and after that no response from them

New site sanctioned and approved on my land waiting for final procedure from airtel network team

Many complaint daily we are sending mail to airtel. [protected]@airtel.com to 121 department not any one is hearing and lisiting out complaint

In airtel advertising campaign airtel is challenging okhala speed but after intimating of airtel network coverage problem and giving land also for network tower no response from airtel for this small issue i should not knocked the door of sunil bharti mittal sir and rakesh bharti mittal sir and gopal vittal sir

Please if team is not interested to resolve me then tell me i will not disturbed u r department for further investigation i will esclate this issue to gopal. [protected]@in. Airtel.com gopal vital sir and will tell them team is not helping me after intimating them many times so please arrange vigilance team of airtel for our network coverage issue

My allternate number
[protected]

Airtel customer support has been notified about the posted complaint.

Aug 06, 2020

Updated by sunilshivalkar No help from Airtel

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Hi team,

I accidentally made recharge to the wrong number. Can you please reverse it. Below are the details:

Correct number: [protected]
Wrong number: [protected]
Transaction id:[protected]
Amount: 598

Thanks,
Jayendra rana

Airtel customer support has been notified about the posted complaint.

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Address: Coimbatore

I had tried to recharge airtel mobile number [protected] for rs 399 on 16/07/2020 through sbi internet banking with reference no ihn0450177. Due to some technical error the amount rs 399 was deducted from my sbi account no.[protected] but mobile recharge failed.in this connection i had lodged compliant in sbi customer care vide compliant case no.21445020 they traced and informed me that transaction of amount to merchant (Airtel) successful. Hence they advised me to contact merchant for refund/ reversal of failure recharge

It is requested that rs 399 may refunded/reversed to my account at the earliest.
Screenshot transaction made is enclosed in attachment for your ready reference

Hence pse do needful for early refund of rs 399 as early as possible

Regards.. Tks

Airtel customer support has been notified about the posted complaint.

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Respected higher authorities of airtel department

My name is chagan gaikwad

This is my airtel number
[protected]

Lattitude and longitude
19.71122
75.99468

Address
Room 36 pimplegaon mali, jalna district maharashtra 431207

This is jalna airtel officer
[protected]
Who had approved new site for tower installation on our land and taken all photo of our land and lat and long of our area and send the report to planning department of airtel we requesting to airtel higher authorities to involve on our resolution

Rf team had told me that u don't go anywhere as we had came to u r location directly when company had told us to visit same legal team will come for paper o[censored] r tower installation u have to wait

Sir belive me from 1 month i had not gone to job waiting for legal team for paper... Once paper work will done i will be out of free from this procedure but still no response from rf team sir plz send the team and inform them in urgent basis... We are totally frusted due to no network at all

I m requesting many department but no one is hearing my complaint
Specially [protected]@airtel.com

I had esclated this concern to all airtel director of company
Kimsuka narasimhan, sock koong chua, gopal vittal, sunil bharti mittal, shishir priyadarshi, tan yong choo, dinesh kumar mittal, manish santoshkumar kejriwal, rakesh bharti mittal

And gopal vittal sir,
Gopal. [protected]@in. Airtel.com

Secretary of gopal vittal sir
Corporate. [protected]@bharti.in

Allternate number
[protected]

Airtel customer support has been notified about the posted complaint.

Aug 06, 2020

Updated by SwapnilShivalkar++ Respected airtel higher authorities department

This is my bharti airtel number
[protected]

This is my lattitude and longitude
19.52053 and 76.20869

Address of network coverage
Room 94 b parthur near shankar mandir pandurpur express road, parthur jalna district maharashtra 431501

I had esclated complaint to higher authorities of airtel.. After that team had visited airtel rf team [protected] they had checked and told us we don't have nearest site to expand and boost the network do we are planning new site on our location i[censored] interested to willing to give u r land then will send all details for planning team for network tower installation

Second survey in that they told we sanctioned u r land and it is final all procedure they had taken photo from us of our land and after that no response from them

New site sanctioned and approved on my land waiting for final procedure from airtel network team

Many complaint daily we are sending mail to airtel. [protected]@airtel.com to 121 department not any one is hearing and lisiting out complaint

In airtel advertising campaign airtel is challenging okhala speed but after intimating of airtel network coverage problem and giving land also for network tower no response from airtel for this small issue i should not knocked the door of sunil bharti mittal sir and rakesh bharti mittal sir and gopal vittal sir

Please if team is not interested to resolve me then tell me i will not disturbed u r department for further investigation i will esclate this issue to gopal. [protected]@in. Airtel.com gopal vital sir and will tell them team is not helping me after intimating them many times so please arrange vigilance team of airtel for our network coverage issue

My allternate number
[protected]

Airtel Complaints & Reviews

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Airtel reviews & complaints page 338

Customer satisfaction

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no broadband installation after payment

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refund of airtel broadband fibernet connection

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regarding airtel xstream

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Internet Services - cannot access 4G internet at all.

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Got no refund after failed transaction

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Complaint had Registered No Resolution Takes Place From Bharti Airtel of Daityna Complaint

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airtel is trying to close complaint and not working according to my escalation

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Non credit of amount

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Complaint of daityna network coverage complaint of Airtel of jalna but no Resolution take place

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Bharti Airtel Ltd complaint of devdi hadgaon no resolution takes place after esclating the Concern to higher authorities no help from Airtel

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New site Declared from Airtel team but no response from jalna rf team after visiting our land

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airtel is not hearing the customer complaint after escalating to them many times no resolution from bharti airtel ltd

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still issue not resolved by bharti airtel ltd of network coverage

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airtel is not hearing the complaint for network coverage issue

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bharti airtel network coverage problem and no resolution from airtel regarding the network coverage complaint of airtel

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no help from bharti airtel of jalna complaint of parthur village

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wrong recharge reversal for airtel august 06

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mobile recharge failure airtel

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delay from airtel after esclating them the concern of network coverage

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