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Updated: Feb 2, 2026
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Airtel reviews & complaints page 338

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S
Sonushrma
Jun 3, 2020
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I have recharged my mobile number [protected] through net banking for rs. 449 on 28th may 2020 and received an sms with transaction reference [protected] and txn#[protected] of rs. 449. Till now i didn't get any recharge, although the amount has been debited from my bank account.
Airtel customer support has been notified about the posted complaint.
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    A
    As Aashi Sharma
    Jun 3, 2020
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    Address: Jammu

    On 5 may 2020 i did recharge on my airtel number [protected] twice with taxation id[protected],[protected],[protected] from the airtel app.
    The bill payment was initiated and amount of 448 was deducted from my bank account twice.
    It is 3 june 2020 now and the amount is still not transferred back in my account.
    Airtel customer support has been notified about the posted complaint.
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      S
      Surya Sukumaran
      Jun 3, 2020
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      Im from sikkim. For the past 5 days my airtel 4g internet is working extremely slow. It's so frustrating since i ve to wait so long even a webpage to load. If you cant provide 4g speed net why do you charge for so much amount from customer. Airtel is cheating its customers. Disappointed in indias fastest network fraudulent company, airtel.
      Airtel customer support has been notified about the posted complaint.
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        Y
        Yateendra Dhapola
        Jun 3, 2020
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        Dear sir, yesterday i have recharged by mobile through net banking. Money has already deducted from my account but recharge is not done. I habr reaceived below sms

        Bill payment of rs. 598 has been initiated towards your airtel mobile [protected]. Txn id:[protected]. The payment will get posted to your airtel account within maximum 4-hours. Please keep this txn id for future reference.

        Requesting you please solve the issue immediately.
        Airtel customer support has been notified about the posted complaint.
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          R
          Rudransh Rajput
          Jun 3, 2020
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          There is no signals of airtel in our area. I complaint 100 times but no response and on airtel app it still showing in progress after 25 days. I posted about it on twitter where airtel stas that they noted my area for future references then no reply again. My area pin code is 249408 and i want good connectivity as soon as possible as i have board exam in near future and need good connection of internet to study online.
          Airtel customer support has been notified about the posted complaint.
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            P
            papia chanda
            from Chilakalurupet, Andhra Pradesh
            Jun 2, 2020
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            Address: kolkata

            Hi,

            This is about 14 days, airtel mobile network is not available after amphan. Where as otehr service providers are servicing still airtel is not availble. Currently, it is mandatory for having minimum recharge for make connection active, i recharged but no network available. I can;t use it. So what will happen after 28 days. Do airtel give extension on that recharge?

            Looking forward for your reply..

            Regards
            Papia chanda
            Airtel customer support has been notified about the posted complaint.
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              J
              j0y gopaljee
              Jun 2, 2020
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              Address: Bhubaneswar odisha

              Amount of rupees three hundred ninenty nine was recharged on line for my prepaid mobile।but the amount deducted from bank not reflected in mobile balance
              Airtel customer support has been notified about the posted complaint.
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                K
                Kannuu
                from Kolkata, West Bengal
                Jun 2, 2020
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                Resolved

                Complained many times on regular basis for my 4 landlines but even after 13 days the services have not been restored. We are charged for that period in our bills inspite of the fact that we can’t even work. This is height of everything that we are handicapped and no efforts are made by the company. Earlier fir around 8 days we didn’t have mobile connections as well but those got rectified only 4 days back.
                Internet and phone services are utility services and customers can’t be made to suffer for so long. Airtel seems to be very weak in restoration of services.
                It is highly recommended that government should intervene and help us get uninterrupted services. One feels cut offf from the world this way.
                Jun 20, 2020
                Complaint marked as Resolved 
                I contacted the West Bengal customer service head Mr.Priyavrat Singh Chauhan who was king enough to get my 9 connections restored although it took a lot of time for this and that too in stages
                Airtel customer support has been notified about the posted complaint.
                Jun 05, 2020
                Updated by Kannuu                 Still no connection even after 15 days after rigorous follow up ‘.Airtrl is raising bills but doing nothing to restore the services
                Jun 06, 2020
                Updated by Kannuu                 Contacted the customer service head and after 16 days the connection was restored.My other mobile and broadband connections were also restored with his help-a thorough gentleman nice to speak to and tried his best
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                  F
                  Faisalkhan81
                  from Jaipur, Rajasthan
                  Jun 2, 2020
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                  Address: 35/22, Sector No-3, Pratap Nagar, Sanganer, Jaipur 302029

                  Details :
                  28/04/2020 - [protected] - bharti airtel limited gurgaon in 12 - 598.00

                  I have recharged my mobile number [protected] through credit card for rs. 598.00 on 28/04/2020 and received an sms with transaction reference id:[protected]. Credit card transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my credit card.

                  Regards
                  Faisal
                  Airtel customer support has been notified about the posted complaint.
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                    A
                    Afjalur
                    Jun 2, 2020
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                    Address…vill and p. O-singerband pt-v pin-788126 state-assam dist-cachar
                    P
                    Respected sir,

                    With due respect, i am writing this letter to inform you that our internet connection was poor from many days we are facing trouble as we are having exams and online classes our most of the work is done online and for that, we need a proper internet connection.

                    I have already made a complaint but no one took any action upon it. I humble request to your office to check our connection. I expect a quick response as satisfying your customers should be your first priority. Thanks

                    Yours sincerely,

                    Your name…afjalur rahman
                    Contact-[protected]

                    Vill-singerband po-singerband
                    Pin-788126
                    State-assam dist cachar
                    +1 photos
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                      P
                      Priyanga Ramasubbu
                      Jun 2, 2020
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                      I have initiated a recharge for the prepaid airtel no - [protected] for rs. 558. Amount got deducted from my account and i got the initiated message but my number didn’t get recharged and i didn’t even get the recharged successful message
                      Airtel customer support has been notified about the posted complaint.
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                        G
                        gogoi7866
                        Jun 2, 2020
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                        Address: rajgarh dibrugarh assam 786611

                        Airtel payment bank account no [protected]
                        Txn no [protected]
                        Wrong number [protected]
                        Correct number [protected]
                        Amount 219
                        Dated 02/06/2020
                        Airtel customer support has been notified about the posted complaint.
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                          A
                          Aahan Adeshra
                          Jun 2, 2020
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                          Address: Pralhadnagar, gujarat

                          First of all, please for god's sake train your uneducated employees.
                          I went to set up a broadband near pralhadnagar, gujarat, india; and all the employees in the store didn't even know how to even initiate the process. After 3 visits we finally got to select a plan and paid for the whole year in advance. The uneducated employee promised us to set up a connection in 48 hours. Nothing like this happened and after calling her 10 times in a day continuously she said the connection is not possible. They said they will initiate the refund and god knows when i will get that.

                          Thanks for this horrible experience, never recommending airtel to anyone. The worst and absolute dumb people in your offices. Kindly do the world a favor and give them basic lessions of what they are supposed to do.
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            somantapsi
                            Jun 2, 2020
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                            Address: Indira Nagar ,Charoda ,Opp. Mashan Kali Mandir

                            Dear sir/mam,
                            Please activate my conference call.

                            Regards
                            Soman bera
                            [protected]
                            +1 photos
                            Airtel customer support has been notified about the posted complaint.
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                              T
                              Tanmay1994
                              Jun 2, 2020
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                              I recharged on a wrong number ([protected]) instead of correct number ([protected]). Amount was rs.399 and transaction id[protected].

                              Could you please reverse/transfer the recharge.
                              Airtel customer support has been notified about the posted complaint.
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                                L
                                log123
                                Jun 2, 2020
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                                Dear sir,

                                I am getting unwanted messages from this number [protected] frequently.
                                Please take severe action against the user.
                                Airtel customer support has been notified about the posted complaint.
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                                  I
                                  inampudi vasulu
                                  Jun 2, 2020
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                                  Address: visakhapatnam

                                  I am using airtel post paid since 2 years. I wish to bring to your notice that an amount of 5010/- has been debited from my account on 01.06.2020 time 12:29:51 not executed by me and without use my debit card.

                                  I didn't receive any amount to my airtel wallet.
                                  Airtel customer support has been notified about the posted complaint.
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                                    S
                                    swathipocham
                                    Jun 2, 2020
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                                    i am complaining about the wrong recharge done to another number by mistake.

                                    Address: airtel

                                    I am dr. Swathi, a customer of airtel prepaid service for the past 15 years. I do recharge my mobile online through google pay or debit card. My mobile number is [protected]. I recharged to a wrong number today morning via google pay to my mother's number as i was in an emergency case and didn't concentrate on the mobile number. It was unfortunate that i realized it one hour later and was not able to resolve the issue online.
                                    I recharged...
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                                    Brajesh k chowdhury
                                    Jun 2, 2020
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                                    Address: Poddar court, 28, Rabindra sarani

                                    Since last 13 days no broadband connection as well land line. We are paying the bills on time even without using it
                                    Our no is [protected]
                                    Airtel customer support has been notified about the posted complaint.
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                                      A
                                      ActVigilCobsumer
                                      Jun 2, 2020
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                                      Hi, i had recharged 1day earlier before my current data pack ends. At midnight i saw that 69rs was deducted from my account for data usage. Upon checking my new data pack was activated, but still there was deduction.

                                      I need refund for the amount deducted immediately
                                      Airtel customer support has been notified about the posted complaint.
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                                      Adding additional screenshot for more info for ph: [protected]

                                      airtel deducted 69/- rs for 10mb data, inspite of data pack - Comment #3688449 - Image #0
                                      airtel deducted 69/- rs for 10mb data, inspite of data pack - Comment #3688449 - Image #1
                                      airtel deducted 69/- rs for 10mb data, inspite of data pack - Comment #3688449 - Image #2
                                      airtel deducted 69/- rs for 10mb data, inspite of data pack - Comment #3688449 - Image #3
                                      Reply
                                      I had send queries to “[protected]@airtel.com” with all the necessary details and I got the refund, within 1day.

                                      airtel deducted 69/- rs for 10mb data, inspite of data pack - Comment #3688591 - Image #0
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                                        I have applied for re verification of KYC on 28th Jan 2025, but Airtel has not completed the process. Now my outgoing is suspended. Please resolve soon as this is my primary number
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