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Airtel Complaints & Reviews

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Updated: Feb 2, 2026
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A
Ayshath Sarfana
May 25, 2020
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Hello sir/mam,

I have accidentally recharged a wrong number ([protected]) instead of ([protected]) on airtel number from google pay app.

I am looking forward to receive a help regarding reversal of the same.

Right mobile no. [protected]
Wrong mobile no. [protected]
Amount : 2498
Transaction id :[protected]
Date: 25 may 2020
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    M
    mvadivel
    from Kizhake Chalakudi, Kerala
    May 25, 2020
    Resolved
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    Resolved

    Address: Avadi, Chennai

    Hello airtel team, i have requested airtel broadband connection and paid advance rental amount online ₹2828 on friday, may 15th 2020. As the broadband service was not feasible in my area for broadband connection, i requested them to refund my amount. I am following this issue with kumar who is avadi area manager, he was initially contacted to me and get my details and share the payment link, then i paid my amount (3-month plan), one engineer came and visit my area he gone without any response, i called that engineer get information about not feasible connection. He said, i will initiate to refund your request, amount will credit in two days, but till now i didn’t get any notifications, ticket number or request messages. Haven't got any proper response from him. Today (25th may) i called him and saying that amount refunded your account. I have checked, amount not credited. Really worse experience with airtel representative. Please refund my amount asap. I have attached image and do the needful or please let me know the status and return my amount.

    Kumar avadi area manager: +91 [protected]

    Best regards,
    Vadivel m
    +91 [protected]
    +2 photos
    May 26, 2020
    Complaint marked as Resolved 
    Amount credited successfully. Thanks Airtel Best, Vadivel
    Airtel customer support has been notified about the posted complaint.
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      U
      Utkarsh .
      May 25, 2020
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      My airtel 4g internet is very slow even in full network
      Pls do something
      I am not able to use my internet
      Airtel customer support has been notified about the posted complaint.
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        A
        Arup.86
        May 25, 2020
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        Dear sir/ma'am,

        I, arup kumar sethy, holding a postpaid airtel number [protected] of gurgaon, haryana. From past few days, i've been trying to deactivate data booster pack from my plan but the option is unavailable neither i can get help from customer care. Every month i'm forced to pay rs 200/- extra on my plan.
        You are requested to immediately cancel the booster data pack from my postpaid plan.

        Addition to this i need to change my change my billing address to 521, raheja teachers apartment, sector 31, gurgaon, haryana, 122001 from old address.

        I will be really thankful if you can help me with above 2 concerns.
        Please call me in-case of any concern.

        Regards,
        Arup kumar sethy
        Ph no. +91 [protected]
        Email id : [protected]@gmail.com
        Airtel customer support has been notified about the posted complaint.
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          I
          INNOVATION TECH
          May 25, 2020
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          I forgot my date of birth applied to airtel wallet. Now my mpin is expired. I can't able to change my mpin. I have some money in wallet. Please help me soon.
          Airtel customer support has been notified about the posted complaint.
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            J
            Jyoti Nigam
            May 25, 2020
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            This is in reference to my airtel connection no[protected] with an amount due 1959.33/-.

            According to me the billed amount is incorrect where connection was not in use a long time.
            In the wake of covid 19, i have vacated my shop and not in a condition to pay this much of amount.

            Apparently, they have suspended the services.

            Request you to look into the matter and help me in getting this bill forgive..

            Regards

            Jyoti
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              R
              Ramesh Babu Palanichamy
              May 24, 2020
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              2 times recharge done. Kindly refund 1 amount pls
              With thanks
              P. Ramesh babu
              Pls contact
              [protected]

              Recharge done ph.[protected]
              Tranaction ref.[protected]&[protected]
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                P
                partho mondol
                May 24, 2020
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                Address: 153,subhaspally,goria, kolkata84

                I am partha mondal i am using airtel sim fo last 12 year. Airtel always cut my balance whenever i recharge. Recently they dedudcted rs 2353 from my main balance without any proper reason. I called to customer care but they didnt respond me. Please send my money on my account.
                Partha mondal
                Mobile no:[protected]
                +1 photos
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                  P
                  Paul Selvan
                  May 24, 2020
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                  Address: Airtel Chennai

                  Airtel winner service activated in my phone without my knowledge and charged rs 214 in mar 2020 to apr 2020 billing and rs 239 in apr 2020 to may2020 bill. Request the airtel team to reduce this amount immediately
                  Airtel customer support has been notified about the posted complaint.
                  phone number is [protected]
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                    R
                    Ravi Spidey
                    May 24, 2020
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                    Recently i tried to make a recharge through my airtel app for a 399 rs pack
                    . Money got debited as soon as i entered the otp but later it showed transaction failure. When i reported this to airtel company they neglected it by saying your email is not linked, i shall send you even my profile image showing it is linked to my mail, kindly help me
                    Thank you
                    +3 photos
                    Airtel customer support has been notified about the posted complaint.
                    May 29, 2020
                    Updated by Ravi Spidey
                    See even there is no response i[censored] guys can't help me then who can please help me
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                      S
                      shalini sree
                      May 24, 2020
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                      Address: lig-53/2,4th phase,KPHB colony,4th phase,kukatpally,hyderabad,500072

                      I am receiving other spam messages and advertisements but i am to receiving otps.
                      Airtel customer support has been notified about the posted complaint.
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                        A
                        Aswin Bharathi
                        May 24, 2020
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                        Today, 24/05/2020 at 05:23 pm, i did my recharge through airtel app and paid through phonepe. But still i didn't receive any notification regarding my recharge.
                        Transaction id -
                        P2005241723472665443142
                        Airtel customer support has been notified about the posted complaint.
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                          U
                          Utkarsh Gangwar 7055
                          May 24, 2020
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                          Address: Bisalpur pilibhit 262201

                          Maine [protected] ka online banking jariye recharge kiya. First time recharge nhi hua pr paise kat liye gye. So mujhe dursi baar krna pda. So mere two times rupee spend ho gye.
                          Airtel customer support has been notified about the posted complaint.
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                            A
                            aaahmed
                            from Guwahati, Assam
                            May 24, 2020
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                            Address: Vill:- Shyamnagar (Jugipara), PO:- Guwahati Airport,

                            Dear sir,
                            I had made online payment of rs.251/- on[protected] at 02:48:40 pm for a bronwse plan named "50 gb 3g/4g data pack. This data plan was displayed in the screen of my mobile at the time of making payment. The transaction (Customer ref. No.[protected] was successful and the recharge amount of rs.251/- was debited from bank account. On the same date at 02:49 pm, a message came duly intimating me as"hey, unfortunately recharge of airtel mobile [protected] for rs.251/- failed due to invalid amount". Knowing it, i tried to contact airtel customer service but with no fruitful result. On[protected], a letter was emailed to airtel customer service for mitigating my data pack related grievance.in reply, they have sought one after another information on plea of authenticating my airtel account. When i used the option"click here"with an aim to authenticate the account, the reply was"request has been expired". While i tried to contact airtel customer service on phone, some unwanted and auto-generated reply came and put me in immense hardship and mental agony. It is therefore requested to look into the matter and redress my grievance without further delay.
                            Yours faithfully
                            Abdul ali ahmed
                            Airtel customer support has been notified about the posted complaint.
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                              R
                              Ravi_Saha
                              May 24, 2020
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                              On 23/05/2020 i have made a recharge of ₹ 548 on my airtel number +[protected] i have not received any recharge on my number nor i have got the refund of my money ₹ 548 please do the recharge or refund my money as soon as possible
                              +1 photos
                              Airtel customer support has been notified about the posted complaint.
                              Same problem for me too..did my recharge yesterday for the same plan. . amount debited but not recharged
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                                N
                                nehasanjayartinikhil
                                from Kolkata, West Bengal
                                May 24, 2020
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                                I neha singh rechrged my uncle phone of rs.100 which is lifetime it talktime plan on 8 april 2020. Phone no.-[protected] kolkata no. After 28 days it deducted rs.45 by sending message related to tarrif.
                                But poin is that when talktime plan there is updated rs.100 as a lifetime so why airtel team deducted rs.45 as tarrif plan. I dont understand is airtel team you guys making consumer fool or you guys making yourself fool. No body is responding in 121 or 198 not getting response via mail also.

                                You guys deducted my uncle amount after 28 days is this you think funny i didnt done rechrg of tarrif as you update rs.100 as lifetime.

                                There is screenshots have look and refund amount asap.
                                +3 photos
                                Airtel customer support has been notified about the posted complaint.
                                May 21, 2020
                                Updated by nehasanjayartinikhil
                                I neha singh my airtel network is in roaming, its kolkata sim but i shifted up just to pursuing my mba but now from 1 hr i am facing no network issue 121 is also not working when i call related to enquire. Airtel one of the worst network. Kindly solve my issue asap because i am student and 28th of may there is my online exam. Right i am complaining by connecting wifi of jio.

                                Pin code-201310 up greater noida.
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                                  M
                                  Mridulika
                                  May 24, 2020
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                                  This to report that iam using airtel since 3 years and getting my data balance deducted out of nowhere even when my data is off from hours they are messing me that i have used my 90% data. Thats so unloyal of airtel with their customers. I complaint about it a month ago.. They some how resolved it. But now same thing is happening again my 3gb per day data plan is vanishing so quickly in a blink of eye. I hardly use whatsapp and insta with no video seen and message pops with 100%usage of data. Iam calling customer care from almost 3 days and they are talking like # with no specific details and solution to my problem. Do something about it.
                                  Airtel customer support has been notified about the posted complaint.
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                                    R
                                    Ramanujam Seshadri
                                    from Bengaluru, Karnataka
                                    May 24, 2020
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                                    I recharged my airtel prepaid number with 251 package for 50 gb data on 22-may-2020 vide transaction id[protected].
                                    Though this transaction reflects in my airtel account, 50 gb data not credited to my number.
                                    I have sent emails in this regard to airtel. Unfortunately no sr is getting generated.
                                    If no sr, can’t even approach nodal or appellant authority.
                                    Can you please take it up and help.
                                    Thank you in advance.
                                    +1 photos
                                    Airtel customer support has been notified about the posted complaint.
                                    May 29, 2020
                                    Updated by Ramanujam Seshadri
                                    Received call from Airtel on 27-may-20 at 6.24pm & 28-may-20 at 5.44pm.
                                    I was informed to uninstall and re-install the MyAirtel app and then check if the recharged data reflects.
                                    App was uninstalled and re-installed, but of no use and the recharged data still does not reflect.
                                    Also, recharged data not appearing on screen when *121*51# is dialled, as mentioned in their email.
                                    SMS sent to airtel informing them the same on 28-May-2020.
                                    Screen shot of SMS sent to airtel attached.

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                                      P
                                      P05
                                      May 24, 2020
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                                      I have recharged a wrong phone number through google pay on 21st may 2020 and i'm not a able to contact the operator or customer care through mail or call. I want to cancel this recharge and want refund as i already recharged the right number afterwards.
                                      +1 photos
                                      Airtel customer support has been notified about the posted complaint.
                                      May 24, 2020
                                      Updated by P05
                                      And if recharge cancellation is not possible then reverse the recharge to the right number of mine provided.
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                                        R
                                        ratnesh22
                                        May 23, 2020
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                                        Hi
                                        Currently i am using airtel and have subscribed a 3gb / day data plan. The problem is whenever i use 1.5 gb data the network speed gets super slow up to 3.00-4.00 kb/s but before that i get the speed around 300 kb/s. I worried how airtel compony has been fooling me from quite a log time period. This happens everyday to me.
                                        Airtel customer support has been notified about the posted complaint.
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