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Airtel Complaints & Reviews

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Updated: Nov 1, 2026
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Airtel reviews & complaints page 343

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B
Bulti Karmakar
Aug 1, 2020
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I recharged my number [protected] on 12/07/2020, please find below bank transaction

12-jul-20 to transfer-inb bharti airtel ltd —[protected]igaiymdey8 transfer to 4 298

Recharge was failed, but no refund of the money received.
Airtel customer support has been notified about the posted complaint.
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    Anshika Chandravanshi
    Aug 1, 2020
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    Respected sir/. ma'am,
    On 14th June 2020 I have recharged my Airtel number [protected] via my airtel app that time the amount was deducted but as i was on another plan the new pack should have activated after the old plan finishes. The old plan finished at 30 August 2020 but the new plan has not activated yet.
    It would be great boon if you activate it as soon as possible.
    Thank you
    Airtel customer support has been notified about the posted complaint.
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      Nzani Humtsoe
      Aug 1, 2020
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      Website: Airtel App

      I have recharged for 399 unlimited pack on 31 july2020 but it's still not activated.
      Activate my data plan at the earliest
      Airtel customer support has been notified about the posted complaint.
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        T
        Tunta
        Jul 31, 2020
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        Unable to access some of the important website due to 'http://one.airtel.in/rcconf' after Airtel recharge. Would like get resolved this issue as soon as possible.
        Airtel customer support has been notified about the posted complaint.
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          Anshika Chandravanshi
          Jul 31, 2020
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          Respected sir/ ma'am
          On 14 june 2020, i had recharged my airtel number via my airtel app. That time i was using my previous plan so it showed that it will be activated after old plan is finished. On 30 july my old plan got finished but still the new plan is not activated. It would be great boon if you try to solve this problem as soon as possible.
          Thanks
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            U
            Udayakumar Kanniappan
            Jul 31, 2020
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            Address: bangalore

            I require address for the landline telephone number[protected]
            Airtel customer support has been notified about the posted complaint.
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              J
              Joel Abonmei
              Jul 31, 2020
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              Recharge of rs. 399 was done at 12:42 pm 30 july 2020. Txn id:[protected]. Money was debitted from my bank account but recharge was failed and not received.
              Airtel customer support has been notified about the posted complaint.
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                J
                Joel Abonmei
                Jul 31, 2020
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                The internet speed provided by airtel has been incredibly slow in my area for a few months now. The company offers 4g internet with a promise of very high internet speed. However the internet speed we have been receiving in my area has been horrible and cannot be relied on for any online activity. The area is langol housing complex type iii - 795004.
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                  P
                  Priya Mendens
                  Jul 31, 2020
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                  Address: RICHMOND TOWN, BENGALURU

                  June 2020
                  Made a recharge of rs.3998/- through gpay for a friend's phone. International raming. Money left my account, but no recharge done by airtel prepaid. After multiple complaints both to gpay & airtel - i lost the money. They blamed each other and then finally airtel said it was actioned (No message to me or the no. I recharged for)
                  First they said i hadn't made a complaint in the nest 3 working days. Which luckily i had. Through email. I have a record.

                  Was told by airtel that this was a gpay problem and they washed their hands off saying the recharge was used. With no confirmation message that the recharge was activated.

                  July 2020
                  Made another payment to recharge the same mobile no. The following month this time the rs. 3998 was recharge but the rs.500/- was not. (Pm & pm2) this was made directly through the airtel app.

                  The person who took the complaint first said payment will come back to my account in 6 working days. Next tele caller said, 10 days,
                  The next asked for a transaction no. Whch apparently starts with 200...
                  We had no transaction no sent, nothing avaiable on the site, that i had done any transactions - no evidence. She then said she cannot take the complaint without a txn no. Asked her where to find the txn no. She guided us to a space when=re still i couldnt see any transaction no. Hence gave her my sbi bank txn no.
                  Finally she took a complaint and said 3 more days.

                  Both these payments were othpg payments. And the fraud is only on this no. All other transactions have been successful.
                  After this happened the same prepaid no. Got a phishing call.

                  Please see what can be done about these dubious activities that airtel is operating on and refusing to reimburse!!!
                  Airtel customer support has been notified about the posted complaint.
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                    R
                    Ramesh Banda
                    Jul 31, 2020
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                    Address: kukatpally,Hyderabad

                    Hi team this is ramesh banda, my contact mobile number is [protected] in the year 2016, i have requested to stop using data card service, as per your words if more than 2months if it is not used the number will be alloted to some other person, i have agreed for that, recently i have visited airtel office regarding my mobile simcard issue, i came to know from ur people regarding the data card, there is outstanding due amount on that, i request u people to remove that and close it. As per ur words if it is not used for more than 2months after safe custody it should be alloted to someone, but it is not done that is ur system issue. I am getting calls january, i amd keep on sending mail to airtel customer care ([protected]@in. Airtel.com, appellate. [protected]@in. Airtel.com, appellate. [protected]@in. Airtel.com
                    ) but i am getting calls again every month as there is an out standing amount, i kindly request you to close this and dont call me again and again these are my details
                    Airtel data card no
                    Mobile[protected]
                    Custom[protected]

                    And present contact number:[protected]
                    Airtel customer support has been notified about the posted complaint.
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                      Srikanth Kolla
                      Jul 31, 2020
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                      I have disconnected the broadband and made the full bill payment. Everyday i getting calls from airtel to make the bill payment. Even after explaining them i have made the complete payment they are they will call again till i make payment once again. I think india should ban airtel
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                        K
                        Koushik Pulluri
                        Jul 31, 2020
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                        Address: Airtel,India

                        I took a airtel sim card after usage of two monts i did not use it because my phone is damaged. As i statred it using again it is given to a maharastra man. Now if i call anyone his name is being showing to them. I lost all my patience. I am receiving messages related to him like his electricity bills etc. Soon solve this problem
                        .
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                          R
                          Riya Sawa
                          Jul 31, 2020
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                          Recharge of rs 20 was done by me but it was not successful though payment has been deducted from my account.
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            sunnysanand
                            Jul 30, 2020
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                            My sim no [protected] is still not activated even after 76 hours. I gave all documents yesterday morning. To my shock, I was informed this morning that my request for reactivation of my sim had been rejected since my Partnership Deed was not furnished.This is most absurd since this document was not communicated to me by Karan & Rohit of Airtel, CP office. I have filed a complaint with Consumer court for pathetic service. I will file a case for damages too since I have lost a lot of money as my clients could not contact me for 3 days already. You can contact me by watsapp on [protected]
                            Airtel customer support has been notified about the posted complaint.
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                              W
                              wrutuja
                              Jul 30, 2020
                              Resolved
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                              Resolved

                              Recharge of Rs. 219 has been initiated towards your airtel mobile [protected]. Txn ID:[protected]. The payment will get posted to your airtel account within maximum 4-hours. Please keep this Txn ID for future reference.
                              Recharge of Rs. 219.0 has been initiated towards your airtel mobile [protected]. Txn ID:[protected]. The payment will get posted to your airtel account within maximum 4-hours. Please keep this Txn ID for future reference.
                              These were two transactions done out of which one refund is pending from airtel end which they told will be done in 5 working days which is still not done, I have mailed them almost 20-25 times.
                              Aug 1, 2020
                              Complaint marked as Resolved 
                              Refund credited
                              Airtel customer support has been notified about the posted complaint.
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                                T
                                Thapliyal22
                                Jul 30, 2020
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                                Resolved

                                Airtel,
                                I requested for airtel fiber internet on 19th july on the very same day when airtel executive arrived to collect documents and money, i entered incorrect CAF number but the transaction was succesful and amount of 2828 got debited from my account. My mobile no "[protected]", transaction id is "[protected]".Correct CAF no. was "[protected]", i entered "[protected]".i would like you to generate refund for the same.
                                I have attached the screenshots of that transaction along with this mail for your reference.

                                Please accept my sincere apologies and generate refund as early as possible, so that i can get my airtel fiber broadband installed.
                                Aug 5, 2020
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
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                                  S
                                  sunnysanand
                                  Jul 29, 2020
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                                  Address: Connaught Place

                                  My postpaid mobile sim stopped working last Monday morning. I sent it to M 6 Cinnaught place branch at New Delhi through my office assistant. He was given a lost of documents to arrange to enable them to activate the new sim . Can u explain why should I need to offer documents for an existing old customer for replacing a defective sim which is again due to inferior service of Airtel ? Till date after nearly 60 hours, my sim [protected] is not activated. The manager of the showroom Mr Rohit & his assistant Miss Yogita have given the worst service ever faced by me in my 55 years of existence.They both did not have the decency to take my numerous calls too. I am writing to all newspapers & filing a case in Consumer court tomorrow.
                                  Airtel customer support has been notified about the posted complaint.
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                                    S
                                    Shlwan
                                    Jul 29, 2020
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                                    This is to inform that i tried to recharge my mobile number [protected] on 28th july 2020. On the payments page i chose UPI as the option and paid through my upi id on paytm. Post that anount got deducted from my account but i didnt recieve any message from airtel. I checked with paytm and they said the amount has been recieved by airtel and they provided me with transaction id too. Airtel claims they never received any payment even if when I'm ready to prove with the transaction number.
                                    This is mad on consumers part where companies like Airtel are looting the customers in broad daylight. Kindly look into the matter
                                    Airtel customer support has been notified about the posted complaint.
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                                      M
                                      Manoj Kumar Samad
                                      Jul 29, 2020
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                                      Address: Sakchi, Jamshedpur

                                      As of my subject line you may know I am an Airtel Prepaid customer, I had just expired today (29July 2020 at 5:39PM)my regular pack (Rs.558 which provides 3GB internet per day ) . To continue my services I did a new recharge of Rs.558 at 6:48 PM (Transaction I'd[protected], to get my new data i.e, 3GB per day . But it wasn't updated and it was still showing still zero (0GB). I am unable to contact Airtel Customer Care service to get my 3gb data of the day .

                                      Yours sincere consumer,
                                      Manoj Kumar Samad
                                      Mob. [protected](Airtel Customer)
                                      Airtel customer support has been notified about the posted complaint.
                                      Jul 29, 2020
                                      Updated by Manoj Kumar Samad
                                      In addition to this, after sometime. I did a recharge of Rs.19 at 9:45 P.M (Transaction Id[protected], validity 30th JULY, 2020) to check the previous internet pack status but still my 3gb daily data was not reflecting. Please solve the issue as soon as possible.

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                                        S
                                        Shradha C
                                        Jul 29, 2020
                                        Resolved
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                                        Resolved

                                        Sir,
                                        On 29th July, 2020 i made payment from my SBI debit card for a phone recharge of Rs.149 wherein the cash has been credited from the account but recharge not yet received. I got a message from Customer Care that recharge has been initiated towards my phone no. with a Txn ID but there has been no recharge benefits.
                                        Please look into this matter and let me know how i can get a refund for the same.

                                        Regards
                                        Shradha
                                        Jul 29, 2020
                                        Complaint marked as Resolved 
                                        Got the recharge within 2 hrs of filing this complaint.. Maybe there was some network issue wherein the servers operation were timed out but I'm glad that the recharge was made by Airtel.. Thanks!!!
                                        Airtel customer support has been notified about the posted complaint.
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