Airtel Complaints & Reviews

In my post paid bill paid statement my full name is not mentioned

We have been using airtel broadband and mobile phone numbers for a very long time now and in march 2020, we decided to switch to the new one airtel plan of rs.1999 plus gst which includes fiber broadband connection, our mobile phone numbers and airtel xstream dth. They were supposed to change our billing plan right after we requested to switch our plans. Instead they didn't inform us about any changes and started charging us extra on our previous plans and after two months of back and forth with the airtel store nearby they finally changed the bills. This time they've charged us a whooping amount of 4455 and they claim we have payments due from the previous month. Our bank statements show that all payments have been cleared. It clearly is their fault and they are charging us extra for no reason at all. And they even have different reasons everytime we contact the customer care. We have been trying to have this resolved for months now and nothing is being done.

Phone dead

My airtel number is [protected] and call is not going as as well mobile data not active. Please get it activated immediately.

Outgoing call not going from my airtel number [protected]. Mobile date at this number is also not active. Incoming calls are being received.

I have given Airtel Xstream stick for replacement for 2 weeks, but till now have not got my product replaced and you rude customer service agents are not ready to hear anything...

My sim card got blocked by mistake and i used up all my tries trying to unlock it. I typed in 00000000 as the puk code it worked but asked for the pin code whcih i typed but it asked for verification of the same code i typed it but it said code error. Pls help me. I need my phone desperately. My number is [protected]

I cannot make outgoing calls nor incoming calls. I have some tax filings which are on hold because the no. Can't be activated and otp on that number has been suspended. I have had made a recharge but the company did not abled their services. I have reached out to their gallery, they asked me to pay 2000 bucks to get it restarted. (Ulhasnagar 5 gallery). What kind of loot is this? I have made a recharge and they haven't abled the services for the same, and the gallery ppl ask more money - for what?

I was using my sim since 4 years and suddenly i went to abroad recently and i couldn't use my airtel sim. I was recharging every month with 47/- with 28 days validity. One day suddenly, my sim stopped receiving messages and i contacted airtel showroom. Airtel guys said, sim got de-activated. This is very weird thing, even i was keep recharging everymonth, my sim got de-activated. Now to isue a new sim, they are asking me to come to india and give thumb impressions. How is it possible to travel this much long distance for a sim card. I even sent email to airtel customer care to authorize my wife for taking duplicate sim card. No response received from airtel. I am feeling bad why i choose airtel. It is very bad in service.

No net connect to pc divice

I had recharged my airtel dth monthly plan via debit card and amount of ₹ 340 was deducted from my bank account. But when i saw in airtel thanks app it shows me that transaction was failed & yet i didn't received any msg regarding cash back or recharge.

Airtel has been irresponsible and has been doing poor quality work as to save cost for puuting in its fiber net wiring around my area block e east of kailash.
This has resulted in my fouse being floded with water in these rains and destroying all my furniture in the basement due to the digging they did and not closing it properly.
I want them to get this fixed at the earliest and pay compensation for the loss done due thier negligence.

I have contact airtel for fibernet connection by registering my Mobile number via below URL

https://www.airtel.in/broadband/feasibility/?lf_open=799&utm_source=pfx_google_s...⇄

So that i received continues call from your agent's one of your agents name SANDIYA her registered mobile number
+[protected] is and my CAF number is [protected]

I have choosen Rs: 799/- pack there it has been mentioned as 100 mphs speed I believed that and i made payment form after few days later an engineer form airtel contacted me and he said for North madras it's possible only at Range 20 - 40 range alone. To check that i have called her for many number of times but she refuse to pick my call i also contact airtel customer care number they to refuse my calls so i believe it's a false promise form her and airtel

I am not using any service from airtel. But on date 18 july 2020 (Today), a transaction of inr 2, 122.38 has been done without otp/pin on my rbl credit card ending with 4896 at www.airtel.in (Pgsi). How is it possible? I have not receive any invoice or bill from airtel. Where from did you collect my credit card details? Please request me to resolve this problem and refund amount as soon as possible and if any such incident does not happen in future, also solve it.

Dear Customer Care,

Airtel No: [protected]_kk

Thanks for your support and service towards providing Internet services.

Due to Covid 19 we would like to surrender our Internet Connection and it is unusable for the past few months.

So once again i am requesting you to disconnect & Close my airtel connection/

The amount has been paid and cleared up to June 2020 Rs.2m943.64 has bee paid and cleared on[protected]..

When can i get confirmation reg my Surrender of my Connection.

The request was submitted through mail and app via airtel.
Durga Prasad Dhulipati
to: [protected]@in.airtel.com
cc: [protected]@in.airtel.in,
Prasad Dhulipati
date: Jul 9, 2020, 2:23 PM
subject: Re: Your airtel Bill for Number: [protected]_kk, Bill Date: 06-Jun-2020
mailed-by: gmail.com

I approached Airtel Shop / ShowRoom,

They told me to send mail to surrender the same.

There is no response or any msg or contact from Airtel till now.

Request you to close my account and disconnect the same without fail we:[protected].

Awaiting for an early reply.

With Effect from Today[protected] THIS Can be Disconnected and I am Surrendering.

Thanks & Regards.

Durga Prasad Dhulipati
[protected]

Please respond and do the needful or give me customer care contact directly talking to your representative to settle this issue.

Thanks

Na ennoda amount ha pay panita but connection kudukuranu solitu innu enaku connection kudukama matranga one month ku mela aiduchu na pay pani please ennoda amount ha. Enaku refund panidunga

I have applied for broadband connection on 1/7/20, transaction id[protected] dt 1-7-20 through airtel broadband & dth connection, shiva market, pitampura, delhi. He commited me that within 24 hrs the connection will be installed but after 2-3 days he stopped picking my phone. After 4-5 days someone called me and informed that he will come to install the connection but no one came and the next day when i called him he gave me a number of mr. Devender ([protected]), i called him and he said that there is some problem of "dp box" and it will be solved in 3 days but after that he started ignoring me & stopped picking my phone. When i called him multiple times them he sent me a number of mr. Saurav sharma ([protected]), his senior & asked me to talk with him. I called mr. Saurav sharma he said that it's sunday and he will call me tomorrow but from the very next day he also stopped picking my phone. Even after so many messages & calls i have not received any response from mr. Saurav sharma. I don't know who mr. Devender and mr saurav sharma is but if they are working in airtel then they are very irresponsible and careless. This type of staff and team will spoil the company's image.
As a next step i mailed thrice to nodalofficer. [protected]@in. Airtel.com but till date i have not got any response and the broadband connection is not installed. Please update me if you are capable to install the connection or refund my payment because i think this is becoming a very difficult task for me & i don't want to waste my precious time but i want to bring it to your kind notice that my experience with airtel was the worst and i request you to please refund the amount if you have failed install the connection with immediate action. Please update on the details given below
Email: [protected]@gmail.com
Phone no-[protected]

Dear Sir,

Today I recharged my airtel mobile number on Airtel App from using Amazon Pay wallet.

The amount from the wallet is deducted but recharge is not done. So I request you to help me out from this Issue. I contacted with amazon customer support he told me that from there side amount is showing completed and also I am not able to contact Airtel because of their useless App and customer support. There is no option to contact with customer care. The amount deducted amazon pay id is P[protected] and Airtel Prepaid UP East ID:[protected].
Please help me out from this

Hi this is gulam my airtel sim is not working in dubai. My native india. I need this airtel sim to be activated here in dubai. Pls help

[protected]

Tried paying the bill of rs1061 for my airtel postpaid number through the airtel app yesterday, after which i got the transaction message that it had been declined. Hence tried it again and this time got the transaction message that it was a success. But when i checked my account statement and payment history i realised airtel had charged me for both transactions. Please reverse the first transaction since i have screenshots of the same being declined.