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Updated: Apr 22, 2026
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Airtel reviews & complaints page 356

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A
Audio Smyth
May 6, 2020
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On may 2nd i recharged for this following mobile number ([protected]) via hdfc net banking from airtel.in website.
I received an sms with transaction reference of rs. 399. Bank transaction was also completed successfully but my mobile is not recharged. Till now i received no message regarding the recharge, although the amount has been debited from my bank account.
Airtel customer support has been notified about the posted complaint.
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    C
    clasin@2020
    May 6, 2020
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    Address: 5/326 MAHARAJAN NAGAR: VIRAGANOOR.,MADURAI 625009.

    Sir., i bring to your kind notice that i am rendering your service at [protected] @ prepaid scheme. From morning i am not able to avail outgoing services. Incoming services are available. It denotes "check network services". I visited the local service center but it is closed. Kindly consider this and rectify the fault in my service as early as possible, please. Thank you.
    Regards.,
    Juliet mercilin prabhu.
    Airtel customer support has been notified about the posted complaint.
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      D
      Divya Suryaprakash
      May 6, 2020
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      Address: No 101, Oceanic Tower, Santhome High Road, Santhome-raja Annamalai Puram, Chennai - 600028 (Map)
      Website: www.airtel.in

      On 14the April, i tried do recharge to my father mobile via airtel thanks app.

      Payment i have initiated from GPay, however payment deducted for Rs 1498 but recharge not happened.

      I tried calling 121/198 but not connecting and mails were dropped to [protected]@airtel.in but i did not find it helpful.
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        M
        Moin Saifi
        May 6, 2020
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        Address: 188, Amroha by pass road CALONI FARUQE Azam masjid
        Website: [email protected]

        Mene 598 rupye ka rechage kiya tha 14/04/2020 ko par nhi aaya meri trandaction id h[protected] h
        May 06, 2020
        Updated by Moin Saifi         [protected]

        May 06, 2020
        Updated by Moin Saifi         Balance refund

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          S
          SilentKiller
          May 6, 2020
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          Amount deducted from bank but failed bill payment with airtel. Dear, i have made airtel online post paid bill payment on 5th may, 2020. Amount got deducted from hdfc bank. Payment successfully. Money deducted from my hdfc bank. But from airtel side they said money not reached them. And the transaction has failed. I have not received any refund to my bank after that. They have disconnected my dth for non payment of recharge. Details are mentioned below:
          Bank : hdfc
          Narration: [protected]-citrusairtel
          Ref no. :[protected]
          Dated: 5 may 2020
          Amount : rs.340.00
          Kindly look on to the issue and resolve it asap.
          Thanks rahul
          Airtel customer support has been notified about the posted complaint.
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            B
            Basab Sarma
            May 6, 2020
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            Resolved

            Address: Nalbari, Assam

            I have bought an airtel digital tv online from airtel.in on 24 march for rs 1660/- but for lockdown it could not be installed. But after 3rd may as the govt. Has allowed nonessential services in green zones they have still not installed it. I am in a green zone and i have been continuously requested them for the same and have written email as well as sent tweets requesting them to install the same asap but no response whatsoever in twitter. I have received an email which gave the reference no. [protected].

            Kindly resolve my issue and take appropriate penal action against this company at the earliest.

            Airtel digital tv customer id [protected]

            Regards
            Upendra nath sarmah
            May 15, 2020
            Complaint marked as Resolved 
            DTH has been installed
            Airtel customer support has been notified about the posted complaint.
            May 15, 2020
            Updated by Basab Sarma             The DTH has been installed
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              F
              Farhan Razvi
              from Hyderabad, Telangana
              May 6, 2020
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              Address: 22-8-439 Gulshan E Zehra, Apartment, Purani Haveli

              I recharged on 30th April of 598 with airtel app today is 6th May I didn't get money back.. tried contacting customer service no response in this hard time where a single rupee is important I lost 598 and my number is also closed what do I do now whom should I contact please help me to get my money back..
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                দ্বী প
                May 6, 2020
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                Hi, i'm from kolkata. I was using tata docomo number ([protected]) as my primary number and it's really important for me. As all bank accounts are linked to it.

                But due to unavailability of recharge facility it has been deactivated. Please help me. Want to reactivate as soon as possible. I checked several times and the number isn't reissued yet.

                So, i started contacting airtel customer service by sending email and called toll free number but unable to get any response from them.

                Please help.
                Airtel customer support has been notified about the posted complaint.
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                  M
                  momi handique
                  May 6, 2020
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                  wifi connection lost

                  Wifi connection of airtel sim is not working in computer and internet connection is off? why?...
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                  J
                  Jahanara Begum
                  May 6, 2020
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                  Address: Airtel

                  I have recharged my airtel mobile number of [protected] for rs.448/- through my airtel app. I got payment initiated message to my mobile number. First bank payment transaction was unsuccessful then it was completed but for three times continuously. The bank transaction id numbers are txn#907847 for the first time, txn#907929 for the second time and txn#907728. Yet i didn't get my recharge or my deducted money.

                  Regards
                  Jahanara
                  Airtel customer support has been notified about the posted complaint.
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                    M
                    M Shyam
                    from Hyderabad, Telangana
                    May 6, 2020
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                    airtel dth - airtel doing fraud

                    Airtel dth - airtel doing fraud and scam

                    I am requesting you, to take suitable action against airtel digital tv,. As they charge too much monthly instalment just i have selected only 8 channels. These are channel no. 877 to 901 here two are hd channel and few advertiging channels optinall
                    Free channel are news chanals are add by the defalt but every month they are deducting rental is rs.398 they are sending sms. Reefer...
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                    1 found this helpful
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                    S
                    sruthiashok
                    from Ernakulam, Kerala
                    May 6, 2020
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                    Address: AMMA GARDEN ROAD, Thundathil, Karyavattom . P.O

                    We do not have any network coverage for Airtel from yesterday onwards
                    in the location Thundathil, Karyavattom. P.O, trivandrum, Kerala

                    It is very important to be in the network since we are all working from Home and it affect our office works.
                    Please do the needful to retain back the network.Â
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                      S
                      sonali borekarr
                      May 6, 2020
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                      Airtel Sim showing sim is not ready yet .I tried all possible options I have to do work and depend on Airtel no. Just do something regarding this issue. It's been 3 days now nothing is happening.
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                        A
                        As Aashi Sharma
                        May 6, 2020
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                        On 5 may 2020 i did recharge on my airtel number [protected] with taxation id:[protected],[protected],[protected] fro airtel app.
                        The bill payment was initiated and amount of 448 was deducted from my bank account twice.
                        It is 6 may 2020 now and the amount is still not transferred back in my account
                        Due to lockdown situation it's kind of important
                        Airtel customer support has been notified about the posted complaint.
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                          P
                          Pavan rs
                          May 6, 2020
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                          I recharged my friend's ([protected]) airtel number with pack 379 through myairtel app and the amount is deducted from my bank account and there is no sms and and the balance is 0 in that Mobile number and we were not able to do outgoing calls.
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                            C
                            Charutyagi
                            May 6, 2020
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                            Website: Airtel

                            My airtel dth no is [protected] and i have recharge it 6 days ago and now it is showing suspended account and insufficient recahrge... Pls resopve my issue and start it .. And i cant caontact to customer care call also. I have recahrge it through airtel thanks app and i that app it shows that my validity ends on 26 may but today it shows low recharge and account suspended due to low recharge so pls resolve my issue and start it again as i can not call airtel dth customer care plss start it again as i have a validity of 29 days left
                            Airtel customer support has been notified about the posted complaint.
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                              H
                              haribabu80
                              May 6, 2020
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                              not able to call in 000117

                              I am not able to call into 000117 from my prepaid mobile number...
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                              H
                              haribabu80
                              May 6, 2020
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                              I cannot able to call into 000117 from my Prepaid Airtel mobile number
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                                E
                                ELAKKIYA NEDUNCHEZHIAN
                                May 5, 2020
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                                Hi,

                                My airtel number suddenly stopped working and is showing mobile network not available. I am not able to make or receive calls, messages though other neighbouring airtel sims are working. I have recently recharged unlimited talktime as well. I tried raising complaint from my mail but no response as my mail is not registered with the number. To register my mail, i need to verify the otp. Since i dont receive any messages, i am unable to do. Kindly request help from airtel.
                                Airtel customer support has been notified about the posted complaint.
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                                  B
                                  Bhushan creation
                                  May 5, 2020
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                                  Address: Sakoli dist:-Bhandara
                                  Website: Internets data has been not get 1Gb per day please provide me and check this problem

                                  Internet problems
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