Submit a Complaint
Claimed

Airtel Complaints & Reviews

www.airtel.in
2.1
Updated: Feb 2, 2026
Complaints 54759
Resolved
21977
Unresolved
32782
Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Airtel

Airtel reviews & complaints page 357

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
kamaladatta
from Mumbai, Maharashtra
May 3, 2020
Report
Copy

I tried to recharge my airtel mobile no. [ protected ] for rs. 558.00 through net banking on 23/04/2020 and the said amount was deducted from my bank a/c vide ref: transfer to[protected]inb bharati airtel ltd.-[protected]igaimwcpv9 but recharge was unsuccessful. I waited and expected that the said amount must be refunded to my respective bank a/c within a reasonable time but in vain. Next day i. E., on 24/04/2020 i again recharged my said mobile no[protected] for rs. 558.00 successfully vide ref. No.: transfer to[protected]inb bharati airtel ltd.- [protected]igaimykbe6. Kindly arrange to refund the said unsuccess recharge amount immediately. Bharati airtel should look into such lapses more carefully. Thanks
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    chotaajaykumar
    from Hyderabad, Telangana
    May 3, 2020
    Report
    Copy

    Since 27th april 2020, i have been facing network problem of no signal and says only emergency calls
    All my phone is of airtel and other mobile numbers have signal and able to make calls from my another airtel mobile numbers. I changed my mobile handset still saying no signal emergency calls only, this number matters a lot to me...!!! As all i am unable to make online transitions as i am not getting my otp and on top of it they have suspended my services (No incoming and outgoing both).
    This is my last recharge transactions details.
    Order id : [protected]
    Time : 4:44 pm
    Date : 27th april 2020
    Transaction id : [protected]
    Amount : 149
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Nagalakshmi kolagani
      May 3, 2020
      Report
      Copy

      I ve wrongly entered the mobile no. While doing online recharge through google pay for my prepaid number. However when contacted the airtel service they said that it cannot be reverse back. Does this mean that one cannot make a mistake? Ive tried sending msg to 59109 and got a msg to send the details in the following format

      Subscriber number must be 10 digit and transaction id must be between 6 to 10 digits. Please re-send wrr[space]wrong_number[space]transaction_id[space]amount[space]right_number.
      Wrr [protected][protected] [protected]
      However, till now no response received.
      Kindly help.
      Details below.
      Recharge date :3rd may 2019; 10:53am
      Transaction:[protected]
      Amount :379
      Wrong no. :[protected]
      Correct no. : [protected]
      Airtel customer support has been notified about the posted complaint.
      Helpful
      3 other people found this review helpful
      3 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Musharraf Ahsan
        May 3, 2020
        Report
        Copy

        Address: Pararia
        Website: Sbi kiosk ya you tube

        Sir mere yahan network bahut problem hai customer care ko call karne per sirf aswasan hi dete hai bahut jald thik ho jayega VILL KACHNA PO PARARIA PS SIKTI VIA MADANPUR PIN CODE 854333
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shèkhàr Màlìk
          May 3, 2020
          Report
          Copy

          Hello sir/mam
          Mujhe parso ek call aya tha airtel ke taraf se bol rahe he aisa bol rahe the vo log mene uthaya or ghar bethe kam kar sakte he aisa bola gaya or starting me 1999 ka amt liya or mhjhe bola ki refund hoga badme firse bola 3710ka amt refund hoga dono mila ke or badme sham honeko aayi na in logone phone uthaya na kisi no se call kiya bank acc no pan no sab le liya in logo ne please help me yaar
          Airtel customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Srid123
            May 3, 2020
            Report
            Copy

            I recharged for Rs.50 on May-2-2020 the transaction was failed but the amount was deducted.
            Help me out.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Abhishek2001
              May 2, 2020
              Report
              Copy

              I mistakenly recharged my own number from airtel thanks app instead of my friends number. Here are the details. How to correct this recharge mistake.

              Wrong Number - [protected]
              Right Number - [protected]
              Trans Id[protected]
              Amount - 598

              Thank you.
              +1 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Mukesh modak
                May 2, 2020
                Report
                Copy

                Hello,

                I am having problem with receiving any king of OTP without recharge of Airtel company ... like balance enquiry, ATM withdrawal OTP or Internet banking, online any kind of website totally OTP service is off without recharge plzzz solve this problem Airtel company send OTP without recharge plz this problem face all Airtel cunsumer
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  W
                  webatapp8
                  May 2, 2020
                  Report
                  Copy

                  Hi, internet issue in airtel
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Ashwin Pradaban
                    from Mumbai, Maharashtra
                    May 2, 2020
                    Report
                    Copy

                    I have recharged my airtel prepaid number [protected] in airtel.in website on 14/4/2020 for the recharge amount 149rs. My money got deducted but recharge is not done. Even the refund is not been done, it's more than 2 weeks of time.

                    As the recharge got failed i have tried recharging it again the same day, and it got successful.

                    Please refund the amount which got deducted in the first attempt of recharge.
                    Airtel customer support has been notified about the posted complaint.
                    View replies
                    airtel
                    Reply
                    webatapp8's reply, May 2, 2020
                    airte service issue
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      jananicutie
                      May 2, 2020
                      Report
                      Copy

                      Dear sir/ madam,
                      My father had bought a mobile some four years back and was using dual sim.in that the number [protected] was working till 24th april 2020 but all of a sudden the services for the number [protected] stopped working and even well before the recharge amount expired and eventhough there was time for recharging it we paid an amount of rs.558/- through airtel thanks app via vijaya bank on 25.4.2020.

                      Kindly restore services for mobile number v. Jagannathan - [protected] as payment was made on 25.4.2020 via vijaya bank. Kindly do the needful as the tower is available at times but indicates that only emergency calls can be done via the number given above. Not able to make calls or use internet.
                      Airtel customer support has been notified about the posted complaint.
                      May 12, 2020
                      Updated by jananicutie                       Kindly restore services
                      May 13, 2020
                      Updated by jananicutie                       I submitted a complaint on 2.5.2020 to restore the services for the mobile number [protected] under the name of jananicutie but still not received any response. Kindly do the needful as I am not able to make calls or use internet and the ID number for the complaint is 2620312. Kindly update the status.
                      May 13, 2020
                      Updated by jananicutie                       To restore the services for mobile number [protected]
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Aishwarya Subramaniam
                        May 2, 2020
                        Report
                        Copy

                        Address: 12,75TH STREET,R.V.NAGAR,JAFFERKHANPET,CHENNAI-83.
                        Website: Airtel thanks app

                        I did recharge by airtel mobile by 598 with 40 rupees discount as on 1st may 2020... But when i submit the process the amount 558 got deducted from my account but the recharge was cancelled... Hence i request you to refund my amount to my official account. Please redeposit my money.

                        Application: airtel thanks app
                        Transaction id:[protected]
                        Amount: 558
                        Mob no: [protected]
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          swarajr
                          from Mumbai, Maharashtra
                          May 2, 2020
                          Resolved
                          Report
                          Copy
                          Resolved

                          I was trying to recharge my phone for rs.598, i had a 50rs. Coupon on the mobile app, so i had to pay rs.548, money was deducted from bank but the recharge is not reflected in my account. Nothing is showing in transaction history (Neither successful nor failed). I didn't get any message as well, about the recharge or the refund.

                          Transaction id :[protected].

                          Please refund so i can proceed to recharge again.
                          May 4, 2020
                          Complaint marked as Resolved 
                          No response from company, got system generated refund.
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            KeyRun9985
                            May 2, 2020
                            Report
                            Copy

                            Address: Bharti Artel India Pvt Ltd

                            Amount debited from my bank account on 2-may-2020 but recharge not done when i tried to recharge my airtel mobile number from its official website. Tansaction value Rs.149/-.
                            +1 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              rahsai2
                              May 2, 2020
                              Report
                              Copy

                              Hi, i am rahul saini recently i have done a recharge transaction on mobikwik. But due to the user interface, i have entered wrong no during the transaction.

                              Kindly reverse the same incorrect mobile no.
                              I have already messaged the same information to “59109” but i got respond “no keyword found”

                              Now please do the same on an urgent basis…. Details are as below….

                              Date - friday, 1 may 2020 11:53 am

                              Correct mobile number - [protected]

                              You can contact me at [protected]@gmail.com

                              Wrong mobile number - [protected]

                              Amount -698

                              Transaction id: mbk[protected]

                              Operator ref:[protected]
                              +1 photos
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                bharti89
                                from ghazipur, Uttar Pradesh
                                May 2, 2020
                                Report
                                Copy

                                Address: vill-Bichom,P.S.-Rupa,Distt-West Kameng,Arunachal pradesh-790001

                                The service provider airtel and vodafone, despite repeated request has been providing unbelievable interrupted voice and data services in a location where 600mw hydro project dam is located. Several verbal communication has been made by the public sector honor of the installation, however service have been become from back to worst even during the present, covid-19 pandemic situation. Neither the aarogya setu app could be accessed due to the negligence of service provider besides interrupting officials online activites.
                                Your kind intervention for early restoration of the same is highly solicited.

                                Amit paul
                                Dgm (Civil), neepco ltd
                                Kamneg hydro electric project
                                Bichom, arunachal pradesh
                                West kameng-790001
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Parvez ahmad mansoori
                                  May 2, 2020
                                  Report
                                  Copy

                                  I have recharged my mobile number [protected] through net banking for rs. 558 on 24th april 2020 and bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account and the amount did not refund yet.
                                  The screenshot of this transaction attached.

                                  Regards
                                  Parvej ahmad
                                  +1 photos
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sudha Shankar R Shankar
                                    May 2, 2020
                                    Report
                                    Copy

                                    Team,

                                    Airtel postpaid number - [protected]

                                    Since yesterday morning, there is no network tower showing on the sim card due to which incoming calls
                                    And sms are not coming. Have also tried switching off the phone and removing and reinserting the sim card
                                    Again but problem still continues.

                                    Please fix the issue urgently.

                                    Alternative contact number[protected]

                                    Regards,

                                    R shankar
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      srajagopalan
                                      May 2, 2020
                                      Report
                                      Copy

                                      This is to inform that an amount of rs.15099.28 in the month of jan 27, 2020 towards international roaming charges. I have not authorised this payment and not activated any international facility. I have written and also spoke to the customer care service of airtel many times for refund. First they have mentioned that they can refund some thing around 5000/- verbally during my telephonic conversation later when i asked for the confirmation there was no response. Till april i have been expecting and continuously following up with them but without any response. Later i have deactivated the airtel app in my phone and deactivated the si for the credit card. But to my surprise they have deducted an amount rs.790 on 27th march 20.
                                      I request you to nkindly investigate and get refund of the entire amount
                                      Airtel customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        J
                                        Jerit Emmanual
                                        May 2, 2020
                                        Report
                                        Copy

                                        This has been a very big issue.Though the downloading speed of airtel is fine still the uploading speed is 0.3mbps at the most. In such a situation its seems to be impossible to upload important documents, photos, videos etc...The gaming experience also being worst due to slow uploading speed...kindly fix this issue as fast as possible.
                                        +1 photos
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Recent comments

                                          I have applied for re verification of KYC on 28th Jan 2025, but Airtel has not completed the process. Now my outgoing is suspended. Please resolve soon as this is my primary number
                                          SM
                                          SNEHA MUDOI

                                          Related businesses

                                          Tata Teleservices
                                          1.7
                                          (374)
                                          IndiTab
                                          1
                                          (433)
                                          Reliance Infocomm
                                          1.2
                                          (235)